Chess For Kids - Play & Learn Negative Reviews

Chess for Kids - Play & Learn App Complaints & User Negative Comments 2024

Chess for Kids - Play & Learn app received 37 complaints, negative comments and reviews by users. Have you ever had a bad experience using Chess for Kids - Play & Learn? Can you share your negative thoughts about chess for kids - play & learn?

Chess for Kids - Play & Learn for Negative User Reviews

✓ Good app, no supportMy son really enjoys the app, so I paid for membership on my phone, which is tied to my Apple ID. Assumed I would then also be able to use the paid account on iPad, but even though I am using the same Apple ID it counts as two separate accounts. Have contacted support a couple of times but got no response. Frustrating!.Swiss JamesVersion: 7.0.3

✓ Fix itThis could be so good but the app is a nightmare trying to reset password or log in if you have problems. And while playing games it seems to go offline and then crash..Pale skin!Version: 6.0

✓ No soundNo sound on the videos The lessons don’t follow the chapters in the book One can’t skip over lessons.Bijean-caVersion: 6.3

✓ Seems cool but lacks representationMy daughter is enjoying the app but we noticed that under the personalities that you can choose to play against there is only 1 woman and 0 black or brown women represented as avatars. This signals that the developers lack awareness of how diverse representation can benefit their product. I hope they do better in this area because it honestly makes me want to delete the app and find something else that values women and people of color..MrsSaharaVersion: 6.3.1

✓ No soundDownloaded the latest version but no sound at all.Audreyhyg123Version: 6.4.3

✓ AlrightIt is an amazing game but the things I don’t like about: 1. If you complete a puzzle with a hint, it takes off your rating!😡 2. When you do a hint or get the puzzle wrong, it takes off more of your rating than what it adds when you get the puzzle correct!🤬🤬🤬 But other than that it is great..GggghuiuaVersion: 6.5.1

✓ GREAT game, but annoys meI LOVE ChessKid SO MUCH!!! But, I feel like they make the robots seem like they know best because say if the king was in danger and you were playing against a human looking robot, and your king was in danger, the app would make you move the king even though, say, your bishop could’ve blocked the queen, sure the bishop can get eaten, but like, just let US take our chances and make our OWN moves!!!! That really annoys me. But overall it’s a great game..GREAT app, but it annoys meVersion: 6.4.4

✓ Decent single player for kids but software is very poorChess kids has a painful interface and a lot of bugs. I bought a gold membership for my son and I but we are unable to play games together as he always shows as unavailable in the interface even when I’ve verified that he’s logged in. The single player engine is good for kids but with such a buggy multiplayer experience I can’t recommend this app..SloMatt_22Version: 6.1.3

✓ Why I love chesskid…I love chess kids because it’s a fun way to play today and I like that you don’t have to play against people, you can play against bots. I like the puzzles in chess kid too. Somethings I don’t like about Chesskid… I don’t like that you can only do six free lessons, and that you have to get gold to do ALL The other ones. I also don’t like that you can only play against a few bots until you get gold..RamblinBobVersion: 6.2.1

✓ Chess kids…Basically chess kids is good but… I have to have this gold thingy to be able to like watch videos, which in my opinion is unfair. Like I think we should be able to watch chess videos without being a gold member. I understand how you need to be a gold member to get certain avatars. But chess kid IS SO FUN not counting the gold membership. If you don’t have any people to play with you can play against a bot. You can pick your bots level it can be beginner, intermediate, advanced and I’m just naming a few!.TheRicosZVersion: 6.3.1

✓ Disconnected Games Ruin RatingsI am a parent with my son signed up as one of my Kids. We’ve tried several times to start a Fast Game, but each time the challenge was accepted, the app disconnected me with the “None of your kids are available” pop-up even though I’m literally looking at the game open on my son’s screen with the timer counting down until I “lose” the game due to “abandonment”. The “None of your kids are available” feature needs to be corrected because this ruins the ability to play online games with my son and/or starts games and forcing my login to “abandon” them and ruin in-game ratings with invalid win-loss stats. I will update my review and star-rating when this is corrected in the app..JLMcCullaVersion: 4.0

✓ I can’t make my nameWhen I put in my name, it doesn’t work. I’ve updated it please someone help me..Tommy.lee.nzVersion: 2.4.14

✓ It’s pretty goodI am kid sending this. I have been playing with this app for about 3 months now. I found a bug though. When I win a game I gain rating and then when I log back in to play the next time my rating I earned before is gone and I am back to my original rating. Also I reckon you should change that there is a puzzle limit per day and puzzle duel limit per day..LrunixboyVersion: 5.0.2

✓ Crashes all the timeThis game plays well, looks great, great tutorial but......crashes all the time..HuflungadungaVersion: 2.4.4

✓ Can’t do anything without membershipWell over all, good app but now I can’t do any thing on this app because I don’t have gold membership. It only lets me watch 25 seconds of each video before it stops me and says you need gold membership. Without membership, no vids, no lessons and only three bots. 7 dollars a month for gold membership is to much and without membership you can do almost nothing.Worthy of 5starsVersion: 6.0

✓ Will not launchAs above, download and doesn’t event start on iPad 6Gen v12.2 os.A PTS customerVersion: 2.4.14

✓ GoodNot the best chess app but I like it. Really good with the leveling..Chess_lover69Version: 4.2.1

✓ Leaned a lot, very glitchyMy 8yo has learned a TON watching the videos and playing bots over the last two years. He’s the best player in our town. However I’ve spent more time, and I mean a LOT more time trying to FIX the app when playing slow chess, than playing. We try so hard to allow him to play slow chess remotely with his dad while he’s traveling and it always malfunctions somehow. Logs into the wrong player, doesn’t update a move, freezes. It really interrupts the enthusiasm and makes playing chess on the app feel like a pain. Great for kids for learning, bad for remote play in my experience..Erin in VermontVersion: 7.0.6

✓ Please fixThe app is OK. Convenient to use for practice on the go. There’s a few glitches that need to be fixed though. One example is that stars have never counted for the streaks. They get added on and are immediately taken back off. Please compensate for these when it is finally fixed. Thank you. And yes, we have already been in contact with the support team for a long time now. PLEASE fix the stars not counting glitch..TacoTacosTacoVersion: 7.0.3

✓ A extraordinary gameThis game is awesome but it is easy the choice to have a coach is like not fair because people will choose it and that is why it is easy you should definitely delete the choices and just have play with a real person because if you do than people can’t choose it this is a fun,good,fantastic, extraordinary,magnificent game but also a bad,terrible,easygoing,the most easy bad game 😱😀🤣😭☹️😥😪😰😿🙅🙅🏽‍♀️🙅🏾🙅🏽‍♂️🙅🏼‍♂️🙅🏿⛈🌩🌥🌧.FfyjhfdffbbvgVersion: 6.1.2

✓ They always DrawWhenever I have many peices lefts and the bot only has 1-3 they draw. I’m still learning but it would be nice to play a game to completion. It would also be nice if they explained why certain moves were good and bad, etc..Kv765Version: 7.0.2

✓ It could be betterThis app has everything to be amazing, but yet it lack some features that would make it so much better. If kids could search for their friends who have also signed up it would motivate them to challenge each other and play more. Even in the Gold membership this is not possible. Also, the latest update brought some kind of bug, the audio of the videos are completely muted. My kid has learned so much from watching them, and now he is annoyed that he can’t hear anything. I wish the developers would look into the “search for friends” feature..FreitDVersion: 3.0.1

✓ Good Game (but there’s a bug)I think ChessKid is a cool game, but the problem is that when sign up, I can’t click the done button. I tried many times but it still doesn’t work. Please fix this problem!.LuDude963Version: 6.1.2

✓ Always a bad experienceI don’t understand how this app has such good ratings, I’ve never had a good experience with it. Last time I tried a year ago or so I couldn’t castle queen side, trying would crash the app. Fine, I won’t make that move I was just playing with my daughter so no big deal. Then buttons stopped working and I gave up. Just now I reinstalled it. The interface looks better. I immediately got a notification when my daughter invited me to a game. Things were looking better... until I couldn’t accept the game. Or decline it. None of the buttons to interact with the game worked and we couldn’t play. This app has great ideas and potential but cannot seem to get the most basic functionality working..LledetVersion: 4.0.1

✓ Horrible no downloadYuck eww! I cant pick a name. It always says invalid bla bla bla! Hate so much. Please do not download this bad game.Add writerVersion: 7.0.1

✓ Try to improveYou need to make play bot how it used to be and not give kids the option to give up because they know they are losing.LijeyboyVersion: 6.1.2

✓ Good move from websiteMy children have been playing for years. It was a great entertaining opportunity during the pandemic . The app unfortunately does not work properly , specially reading titles of videos and watching them on screens . On the website I could see the list of my kids and do editing , on the app , once I click on my children profile , the whole app freezes and there is no single button to go back . At this stage , I still prefer the web based rather app based games . Good luck with improving the app..CristyinukVersion: 6.0

✓ Please Read and replyHave to get gold membership😡 but still like how you can play against your team and parents do recommend but you should know you have to get membership and they are lots of money. I did get a membership for like 3 years or something like that but now I have to get it again and just like to say KIDS do things on this and they don’t have any money 💴 so like think about that. Make gold membership go so people can actually enjoy your app.Gap,ady 56Version: 4.0.1

✓ No game reviews!!!This app is mostly amazing. My son has been enjoying the puzzles and playing against the computers. Recently, he has been playing against real kids. I’ve been watching over his shoulder and biting my tongue from coaching him. It is extremely frustrating that there is no game review as I am not able to help him learn from his mistakes. Please add in this feature!!! I understand keeping data for all previous games would quickly get expensive, but this isn’t really necessary…. Just the game last played! This will prove significantly helpful for parents that wish to coach their children. Once this feature is included, this app will be 7/5 stars!!!.Willion,Version: 7.0.3

✓ Brilliant for beginner kids and adults!Me and my daughter are learning to play chess on this app! We’ve had hours of fun already and have played against each other! The coach feature is really helpful and teaches you how to keep your eyes open and can be turned on and off at will. We live this app! Also the options of Usernames are hilarious!.SteffWyattVersion: 4.1.2

✓ ChessKidThis app is excellent but the signing in part doesn’t work. The videos are not available for me, I love playing against the computer people and robots.l just wish all the computer characters were available whithout signing in..SarrietVersion: 6.1.2

✓ Can’t purchase!Love this app and would like to purchase the membership and unlock unlimited puzzles, but after selecting eithe 1,3 or 6 months, it just ends in an error message. Also, I can’t seem to find any real people to play(just gives a blank list). Love the interface and playing the different ai levels different interfaces, though.TimtamtazVersion: 4.0

✓ Audio issueI wanted to inform you that my experience with the app hasn't been great, specifically regarding the absence of audio in some of the videos when I'm in the lesson area. It would be highly appreciated if this issue could be addressed..Z@+4Version: 6.5

✓ No Friends. No SupportMy downloaded version of the app looks different than the one they show screenshots for on their Help pages. For example, there is no Friends tab or obvious ability to add friends on the app. Friends feature only available on website. A social media person keeps telling me to address issues to their support email but no one follows up. Only one stars for the lessons and playing with a bot. I will change my rating when my issue has been addressed or resolved..VicwsVersion: 4.2

✓ Glitches outIt’s a good game overall. It teaches you tactics and let’s you play against people online. The thing is, it glitches out a bunch in matches. I was in a tournament while in fourth place, fighting for third, and I was even winning by far. He might as well have resigned, and after all he had left was a rook and two pawns, the game glitched. It suddenly switched the timer so it was counting on my side, but it wasn’t my turn. I then tried moving a piece, and I couldn’t move it. Then when I tried to go back in the match to see what happened, it completely exited me out of the game, and I didn’t get a ranking at all in the tournament. It’s a great game, but developers, please fix this glitch..U send i reviewVersion: 4.1.2

✓ WhwhywhywhyWhy is there even the gold membership thingy.MarcieszVersion: 6.5.1

✓ It’s so promisingThere’s so much to like about this app, but the crux of the deal for me is I downloaded it to play chess with my kids. The app won’t respond to challenges (as in, there’s a large icon asking me to accept or deny a challenge, but it doesn’t respond to touch while everything else will), there’s no contact info for support within the app, and when I *was* able to play with my kids the app would never notify either of us that a turn had occurred. For what it’s worth I use the “adult” chess app as well and I have no issues at all..Rogerwilco2000Version: 4.0.1

Chess for Kids - Play & Learn works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Chess for Kids - Play & Learn.