EVoice – Business Phone Number Negative Reviews

EVoice – business phone number App Complaints & User Negative Comments 2024

EVoice – business phone number app received 38 complaints, negative comments and reviews by users. Have you ever had a bad experience using EVoice – business phone number? Can you share your negative thoughts about evoice – business phone number?

EVoice – business phone number for Negative User Reviews

✓ Many charges, false promotion on the webThey sell you the number 16+taxes and inside almost nothing of what they offer is free with the number, if you want to receive texts + 9Dollars, you want recorded calls + 9dollars, fax 2dollars, Text Transcription they charge per text. You would pay around $45 plus other charges!!! Terrible platform!.Hectdiz2Version: 4.15

✓ App update still missing critical itemApp will still not send notifications of an incoming vm or text message. All notifications in iPhone settings are on with banners, etc and set to persistent. No “red counter icon” shows in app icon on iPhone home screen. You have no idea a message is waiting unless you physically log in and check. Keeping app open and logged in doesn’t do it either. Critical messages can go unattended for days and I lose business. If it wasn’t for vm transcript being sent to email, I would not know I had one. Zero notifications on text which is most frustrating..Housing InspectorVersion: 4.15

✓ Horrible customer service / loser serviceAfter using this company for almost 10 years on and off now, I am very disappointed in the service especially, the customer service reps. Who by the way, all sounds and behaves like drunks. Evoice is a loser company that keeps getting worse every year. Do your self a favor don’t use this company. I am going to call my lawyer to sue them, spend thousands of dollars in advertisement and can’t get a proper working forwarding number. Just don’t think about this company for your business..Deee40Version: 4.13

✓ Terrible customer serviceI am new customer to eVoice. While in the middle of my work day today my service was suspended. I had just finished leaving 50 messages for callbacks. I’ve now been on hold for 30 minutes and heard the same message as many times. My bill is paid, no explanation as to why my service has been suspended, but my primary business phone number is down!.Palm Development GroupVersion: 4.13

✓ EVoice App for iPhone 13 so out of dateThe EVoice application as well as website for iPhone is so extremely out of date. It is very out of date. I am in the process of changing our business line to Google Voice. My other business uses Google voice. I wish EVoice was a little more up with the times so that I could have both apps on one cellphone, making both lines available on one cell at the same time. In order to have a more updated dashboard, message boxes, and just all around more up to date experience, I will have to purchase another phone. Making me have three cell phone everywhere I go. Yuk. I have mentioned this in feedback several times to eVoice. But….. here I am purchasing another cell phone..Missmimi0202Version: 4.13

✓ Glitchy!!!! Horrible app.I can’t tell you what harm this app has done my business in the past month. I thought I’d try it and can’t say one nice thing about it. It will send me a message that someone sent a day ago. That’s unacceptable. The other thing it does is when you send someone a text reply it will then show up as an incoming g message from that person exactly what you just typed to them and sent. What the hell. Cmon that is just annoying. And the same person you are texting can then show up in the inbox field countless times and as if a new person each time they text you. Here again horrible. I wouldn’t suggest anyone with valuable clients take a chance to use this app. They will think you are a flake!! I have used google voice and no issues. Same with GoDaddy which is what I am now using. Get it together eVoice!!.LlamaDaveVersion: 4.12

✓ Ripoff Artist, unprofessional tech supportCustomer service is from overseas. Refused to cancel my account and issue a refund. Tech support, Sedrick, stated he would not issue refund, but acknowledged my account was closed. They refused to send written verification of the account status. I've no choice but to open a case with my credit card company and show them proof that I canceled the service..AspieTechMomVersion: 4.11

✓ Unreliable serviceThe evoice service is often down, customer service is unhelpful. We have been having ongoing issues with calls not connecting sometimes that has been costing us a lot of lost business. Customer service can not seem to find the issue and blaming us for not knowing how to use their system. We don’t have this issue with any other providers but evoice. I am warning you DO NOT sign up for evoice!.IcelandpaarlvVersion: 4.13

✓ Worst phone appThis app is terrible. It constantly kicks you out, can never connect to itself. It’s slow, outdated, and inefficient. If your business needs a phone number that you can never use, then this is the app/service for you. I waste an incredible amount of time every day with this app and its to the point where my customer service is suffering because it vexes me to log in. In writing this review, I cannot believe I am an actual paying customer..Sdjfkek3947Version: 4.13

✓ Carefully read the 1 star reviews. I did not!Just don’t do it. Signed up for this tonight and now I’m stuck with it. For my $12 per month, I cannot send a text messages unless I upgrade to the $22 per month version. I cannot cancel online. I’ve tried calling the 24/7 customer “service” line to no avail..Lisa - University ProfessorVersion: 4.13

✓ Evoice AppNot happy with evoice app. Is not user friendly in terms of switching from a 'viewed msg' to list of all messages. Lately, it completely blanks out and closes on its own when I try to view any messages at all. I deleted the app, reinstalled it twice. Still not working. I decided to not use it as is mostly useless and just log in to website..TracyfreebirdVersion: 4.11

✓ Doesn’t work well on apple devices - tech support no helpI mostly take calls on the road. I got the service so that I can record incoming leads when I’m not in a location you can write anything down. The links they send you for recorded calls will not play on apple devices. Called tech support about this. After waiting 40 min on hold the tech was useless. He wouldn’t even admit there was a problem. His fix was toe tell me to replace my 3 apple devises with other brands..AkajimfVersion: 4.13

✓ DisappointedI was able to download it on my iPhone BUT it won’t go pass that! I don’t even see the option to pick a plan! I’m using an iPhone and not a tablet so I don’t understand why it won’t work!.👸🏼🌹❤️Version: 4.13

✓ Don’t do it.I have been looking around at phone services like this. I signed up for an account with ephone on Friday. It’s Sunday now. I logged in to check it out. I went into text messages to try it out. It said text messages was not available and to contact support. I didn’t want to cancel support to active text messaging on a paid phone service! One would think text message would be an option you didn’t have to call and activate! I want to cancel my account. You can’t just cancel your account. You need to contact support (shocking). I did about 2 minutes into the cancel conversation I accidentally closed the chat. I went through all the BS again to get to a chat person. He told me my account was closed. I said I had not received a confirmation email. I waited for them to respond. I said “hello?”. They said that because the chat was closed on the users end, there was no confirmation email sent to me. I asked them if they could resend it. They said that after this current chat ended that there would be an email with our conversations sent to my email address. An hour later, I’m still waiting. It seems like other people have commented on the lack of customer service with this app. I completely agree. I would suggest you go look elsewhere..ShawnstoreyVersion: 4.13

✓ Need notificationsI have been fairly happy with the service so far but I miss texts and voicemails from clients regularly thanks to the app having no notifications. If I don’t manually check and open the app every few minutes I’m missing customer’s messages. Please get a push notification function!.JorgyFireSoxVersion: 4.12

✓ Waist of time - does not workThis is designed to be used with a laptop, not with a cell phone. I created a few phone numbers from my laptop, but the app is missing numbers and some are repeated. Also, when I make outbound calls from this app, there is a delay time between the moment the receiver answers the call to the time I am able to hear their answer..Hebron2006Version: 4.12

✓ Ready to make a switchBeen with EVoice over 2 years. The service drops our customers calls. We have customers that say they had to keep calling back because it drops their calls. This happens multiple times a day and is unacceptable for business. We are shopping for a new service in the mean time to make the switch. App shuts down for no reason. Voicemails can take hours to come in after customer has left one. EVoice = loss of customers..HappyPeasVersion: 4.11

✓ Worse than a pagerSince the newest update, the app crashes whenever I try to check my messages. Now I have to call in to listen to voicemail. It's worse than having a pager because it doesn't even notify me if a message was left. Now I have to call in anytime I miss a call to see if I have a message. #sad.Too tired to be originalVersion: 4.11

✓ IssuesI’ve had issues with finding missed calls that never rang through to my phone. Sometimes I don't get notification of a text coming through either. Very frustrating for a small business..DFW KMVersion: 4.13

✓ NotificationIt doesn’t show notifications in the app for messages (voicemail or text) you need to constantly check for messages due to No notification on the app. This is not ideal for business..Pardo Parker DeverauxVersion: 4.13

✓ It works sometimesI love the idea of it , but it has a Ton option that at times are impossible to use , need someone to guide , I stayed on phone with support for over a house several times and then it still didn’t do what I wanted it to . If I make small changes like call forward it doesn’t alway work ..ElnimVersion: 4.13

✓ Don’t Pay in AdvanceThis app doesn’t work as advertised. Called several times to troubleshoot, was told I needed to switch carrier or upgrade my phone plan. After trying to use with multiple carriers problem still not resolved. Sorry I paid annually they will not refund for unused time..J263doeVersion: 4.13

✓ They hold your telephone # hostageI wouldn’t use this service because if they assign you a telephone number you will not be able to take it to another company. This is illegal but they have you sign away your right in the contract. Bad business practice. They are doing something wrong if they can’t keep customers by giving good competitive service..Paradigmshift2009Version: 4.12

✓ App does not work properly all the timeWe have been using this for our business number for quite some time now. I like the different features that gives the caller prompts and extensions. However, the app does not work very well. Because it’s no way to tell of the caller I calling your phone or the number before you pick up it makes it difficult for me to keep track of numbers. The app does not log the incoming number all the time. Therefore o have to pull analytic reports all the time to get the callers number..Greenlimo444444Version: 4.13

✓ GlitchyLike others, I was having trouble logging in. Even after resetting my password and having support send me a new one, the app said my credentials were invalid. I eventually deleted and re-installed the app. That worked but I'm very concerned about missing calls if I get logged out again. Will be thinking about a replacement..Kent in AustinVersion: 4.11

✓ Scam ... They keep billing your card and make it hard to closeZero stars...! They give you a free trial but the business model is to charge you and make it hard to close account.. I did the free trial thinking i could port in a number .. I could not port my number so I didn't use the he product they turned it into auto billing.. I understand buyer beware !! But when I found the charges on my card I went on app to close and could not.. I called on the phone and they told me they couldn't help and they would not refund any amount. Bad company bad policy!!! The caller I talked with also challenged my to do what I had to do but we don't care that you didn't use the product!!!!!!!! That sound like a company based on a quality product NOT!!!!.IRONDAWGSVersion: 4.11

✓ Small business ownerTerrible phone service. I’ve been using them for almost a year and I needed to upgrade some features but have not been able to get in contact with support via phone or email. I’m also pretty sure that in order to cancel or drop a service with this company you have to call and contact support. The only department that I was able to get through to was the new 3rd party sales department. How ironic..Tone BillVersion: 4.15

✓ If I could give no starsIf I could give no stars to this app I would. Evoice is a company built around a unique phone service. Two years ago when we started using them they were great. Last 6 months or so the service has deteriorated significantly. The app goes through periods where it is so slow as to be useless. Calls are dropping. Numbers are not populating. Now the contact list freezes the app and then crashes. Call tech support and if they can't replicate what is happening the problem doesn't exist. I have had enough. I am done with this app and I am done with this company..K in FLVersion: 4.13

✓ Not the best EVoice product.It hasn’t worked for me yet. People dial the number, but it doesn’t ring. Goes straight to voicemail..IRI2020Version: 4.13

✓ Newest version is killing meUp until now I have been able to receive calls on iphone witout issue. No Calls come in, I am prompted to accept and then my app dumps them into voice mail and does not allow me to pickup call. For a monthly service that I rely on for my business, this is unacceptable..CmaboltVersion: 4.11

✓ Doesn’t even help to have thisThis app doesn’t pull data in real time. The app doesn’t compliment the website and voice service. I would not recommend running a business with this app doesn’t give accurate information. Don’t count on this app if you want to track your miss calls or see information about your most recent call. This app is good for only dialing out and sending text messages..JizZy JisVersion: 4.11

✓ Used to love it but now questioning itI have been using eVoice for quite some time and I like the service, but it seems that over the last several months the app is constantly having service problems. I am now actively seeking to leave eVoice for a better service. Either fix it or lose me as a customer..So-so serviceVersion: 4.13

✓ The app is terribleOverall eVoice is great for the money. Phone calls work well and you have good options to customize your business phone set up. However their app is terrible. It isn’t able to connect to their network half the time. So when you go to call costumers with your business number from your cell phone (which is what lots of small business owners do) you aren’t able to log into the app to make calls. It is very frustrating, and has made me waste valuable time and has kept me from contacting costumers when I needed to do so. So if you plan on making a lot of calls from a cell phone I would strongly suggest looking elsewhere..NamelessjVersion: 4.12

✓ Barely functional.Despite having notifications on, immediate and persistent banners with icon badges, NONE of this happens. Yes it records messages and receives texts, you’ll just never know unless you open the app and swipe down to refresh it. It hasn’t been updated for five years - for the iPhone X. The last review was 4 years ago..K.i.p.p.Version: 4.13

✓ Fraudulently canceled my account?Everything was fine for 2 weeks until eVoice said they canceled my account because it was being forwarded to a spam phone number, which was my cell number that has been my number for the last 20 years! Don’t know what business I lost from this mishap. Completely ridiculous.CctuliteVersion: 4.13

✓ Highway robberyIt used to be a good company. Now it’s a “highway robbery “. Taking money, not providing professional services. I would stay away from them.TundraMorris01Version: 4.13

✓ Very disappointedDo not get notifications when calls or messages are received, which has in turn cost me clients. Takes a significant amt of time to load text messages that are being sent. Call quality has been ok which is why I've given it 2 stars..Groovyjo93Version: 4.11

✓ Some good features but glitchyI like the voice into text feature and the app layout. I want to love this app but it glitches way too often and that’s not good for business..DCbiz2019Version: 4.13

EVoice – business phone number works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact EVoice – business phone number.