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Amwell: Doctor Visits 24/7 App User Positive Comments 2024
Amwell: Doctor Visits 24/7 app received 30 positive comments and reviews by users. Can you share your positive thoughts about amwell: doctor visits 24/7?
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Amwell: Doctor Visits 24/7 for Positive User Reviews
✓ Godsend!Absolutely amazed at the quality of physicians, and the care they provide. If you have any doubts, I assure you the care you get on Amwell App is outstanding. I have a complex health situation, and, even on a Labor Day weekend, had excellent physicians available! Although I feel miserable sick, very relieved after my appointment, with the treatment Dr rx’d. I will add that this App is the most user-friendly & glitch-free, particularly after you have it set up with all your insurance info, health history, etc. But, far and away, my 5-star rating based on the quality of care, and calibre of physicians available on Amwell..Version: 11.4.200
✓ So easy and helpfulI saw a nurse the moment I needed regarding nutrition and fertility needs. Not only did the app provide an easy way for me to go to the next step, but I got an online tutorial about what was going to happen. The audio and visual were perfect! I spent the first 15 min sharing more detail to my medical history, the next 15 min walking through my diet and then the nurse spent the next half hour walking me through recommendations. She went 15 min over our scheduled meeting and was amazing! I took notes on everything and am hoping to follow-up on the app after implementing her recommendations in a few weeks..Version: 12.13.006
✓ Amazing telenurse visitIf you ever need to see your doctor, but they don’t have any appointments available then you should definitely use Amwell televisit! I woke up with Pink eye in my right eye, so I called my doctors office and they told me they didn’t have any appointments available until next week. Since I needed an antibiotic today, and I did not want to have to go to urgent care, I decided to do a Tele visit with Amwell. I did it through the app on my phone, it was very efficient and easy to do. The nurse practitioner , Ms Hull, that I spoke to was very friendly, professional, and knowledgeable. She called in a prescription to my local pharmacy after talking to me on the app, and looking at the photos that I sent her. I highly recommend Amwell to anyone who needs to speak to or see a doctor and can’t get an appointment with their personal physician..Version: 12.17.003
✓ Dr. Cornell explains to you in English terms so you understand.This was the first time using this service. From the time they answered. Rachel was very nice, patient and was able to calm me bf even speaking with the doctor. I understand his oath. He wasn’t able to help me with my prescriptions. It’s rough. My doctor left the practice and left me without my meds. It’s mind blowing to me. I’m bipolar, PTSD, Agoraphobia, depression, anxiety. I’ve been on them since 2005. It tells you not to stop them any of them without winging yourself off. Yet these Doctors do what they want. We need a change. I’m not talking about this AmWell. I’m speaking of our doctors we go to they know us. Unexceptionable..Version: 12.16.003
✓ Middle of the night saviorThere is nothing fun about waking up in the middle of the night due to a severe toothache. I wasn’t going to be able to see my dentist till the next evening due to availability and I knew they were going to prescribe antibiotics for the infection. In my town you have the choice of going to your PC or DDS, the urgent care which is not 24 hours or the 1 star rated hospital. Thanks to Amwell and my wonderful visit with the Dr., I was able to get the medication I needed NOW instead of 18 hours later. Sure, the price may not have been covered fully by my Ins, but it was still a massive savings over urgent care and of course the ER. The doctor understood right away the pain I was in and wasted no time getting to business. I cannot thank Amwell enough. I just wish more insurances covered visits like this..Version: 11.3.503
✓ Blessing!I have used the app once before & loved it, sadly for years I wasn't able to gain entrance to my account, I have used other apps since then but none as amazing as this. I needed to see a DR ASAP but I haven't had time & am smack in the path of our latest hurricane so time isn't on my side at the moment. At 1:40 am I was able to talk to customer service, get in my account & see a doctor by 2am. I was prescribed the antibiotics I need & can now get them without worry before the storm. I have been in pain for days due to my infection, thank you AMWELL for saving the day!.Version: 10.0.200
✓ A True God-Send!!Having this service is a true God-Send for me!! I have been in and out of therapy for years now. In because I needed it and out when I could no longer afford it. When my insurance told me about their partnership with Amwell for Behavioral Health after an attempted suicide, I was more than willing to try it. I have no co-pays or limits! I am so thankful!! Plus the convenience of not having to take the time to drive to an office, wait, hit just the highlights to try to get the most out of my visits before I couldn’t afford it anymore and hope for the best. For the first time, I am getting deep into things and getting to the deep core of things and not fearing if I will have the money for next week. I am really getting the therapy I need and have needed most of my life. The problem with the mental health crisis is affordability of therapists, Doctors and meds. Thank you Amwell for doing your part in making me whole!!.Version: 11.3.103
✓ Updated: excellent customer serviceBefore I used this app I went looking for a review like this, but didn’t really find one. So I’ll specifically mention that this is not a service for help with migraines. They will just say, I can’t help you on this platform, you need to see a neurologist. I’m trying to get them to give me at least a partial refund, since I didn’t receive any service at all, but I’m not terribly optimistic. I’ll update my review if they do offer a refund of some type. * update * I explained my issue and they’ve offered a full refund. This is generous, since I did spend time talking to the doctor. I was hoping for a partial refund. I’ll definitely use this service in the future, for other issues..Version: 12.2.000
✓ Mother of Special Needs TwinsTHANK YOU SOOO VERY MUCH for putting together QUALITY SERVICE and AVAILABILITY for those of us who are caring for the rest of our family and cannot just get up and go to an Urgent Care Clinic whenever we are in need but we know things are going to get worse if we don’t get professional help! This whole app, service and process just has been a lifesaver and makes me feel like I can still take care of me too! You really have a great app, great doctors and a greater understanding for an experience I’d rather have from home to pharmacy and back skipping the clinic all together forever!!! Thank you again and again! Can I say: THANK YOU📣📣📣.Version: 11.5.300
✓ The answer to a busy lifestyle!I am one of those people who puts off going to the doctor because it’s not convenient to me unless it was urgent. Not to mention I’ve never had a primary doctor so the thought of going to see a stranger and have to give them my entire health history for every ailment is annoying. If you share some of these feelings then this app is the answer. I’ve used it several times and every doctor I’ve talked or video called with has been nothing short of professional, friendly and fast. Not to mention has saved me hundreds if not thousands in costs related to urgent care or emergency room visits. So worth the time and money. Best invention in my opinion..Version: 12.0.621
✓ Caring Doctor! Great Service!I looked all over the internet trying to find an online doctor and found Amwell to be the most straightforward (and reasonable) regarding prices, available physicians and insurance coverage. I signed up to meet with the first available doctor, entered my credit card info, agreed to a charge of $59 and within 1-2 minutes I was face-to-face (via FaceTime) with my physician. Dr. Sandy Wiita greeted me with a warm, genuine smile. She asked me some questions and even though I was fiddling with my phone, attempting to prop it onto a stable surface and fidgeting as I spoke, she listened intently. I felt almost immediately comfortable - as though I was meeting with my family doctor. Dr. Wiita was thorough, caring and very knowledgeable. I rate my experience five stars and would recommend this application and service to anyone looking for a reasonably priced medical appointment, a qualified, compassionate doctor, and the ability to see a doctor at home 24/7 within minutes of signing up..Version: 10.3.400
✓ Prompt, good serviceI have used Amwell several times since the pandemic started and have been very pleased with the service and the physicians with exception of one. However the experience I’ve had since that visits and the experience with other physicians on staff,have over shadowed that experience. The prompt and very Professional service I have experienced since has earned my 5 star review. As long as I continue to experience such good service and caring approach. I recommend it to all in need of none emergency care..Version: 12.17.003
✓ Wonderful, convenient and time saverUsed the app for the first time and this was such a life saver. Labor Day holiday and son had pink eye, really contemplating going to er or urgent care but dreading the wait especially with 2 other kids. Checked my insurance coverage and came across virtual visit which was under our plan. Looked into more and tried it out. Gave us a list of doctors/pediatricians available, picked one and waited less than 10 minutes in the comfort of our home. Doctor very personable, took time to interact with son and me and prescribed medication to our selected pharmacy. Will be definitely recommending and using again..Version: 11.0.103
✓ Very Impressed!Just used Amwell for the 1st time (had never even heard of it until I was checking my insurance benefits online & saw that I only have a $15 copay for telemedicine & was connected to Amwell)...great experience! Easy to get started, cheap, & Dr. Emily Clagg was very nice & helpful! I had cold symptoms for almost 2 weeks recently & was clearing up, but started having a pretty rough, intermittent, chesty cough a few days ago. My doctor didn’t have any openings & they don’t take walk-ins, so I decided to give this a try versus paying $75 for an urgent care visit. Dr. Clagg had me give her a deep cough, & she immediately said she was leaning toward bronchitis (which I’d suspected), & sent Rx’s for a steroid, Mucinex, & antibiotics if I develop a fever to the pharmacy of my choice. I will DEFINITELY use Amwell again!.Version: 10.4.106
✓ Working MomI just used this app for the first time and it was LIFE-CHANGING! Less than 5 minutes for something I would have had to take off of work for, drive across town, wait at the Doctor’s office, see the Doctor, go to a pharmacy, wait some more... (you get the picture). Sign me up! Where has this app been my whole life?! Doctor was super nice and knew exactly what I was needing. I thought it would be weird, but it wasn’t. SO EASY. I even enjoyed it from the comfort of my bed, at 10:30 at night. Dr. sent in my rx and I will pick up tomorrow morning (without having to take off work). Mommas KNOW how precious sick leave is when you have little ones!! I say WINNING. Thank you Amwell :).Version: 11.3.103
✓ Best way to see the doctor 24/7I almost never write reviews but this was such a great experience! Dr Charles Wallace was polite, asked relevant questions and completed my visit quick without making me feel rushed. I waited maybe 10 mins to video chat with him which is less time than it would take me to drive to urgent care! I would recommend this to anyone with a mild medical need and avoid the long waits and often rude office staff at a regular dr office, urgent care or emergency room. It cost me $69 because I have a high deductible health plan. Going to urgent care is around $80-$100 for me. Worth every penny! I got to see a doctor at midnight from the comfort of my own couch!!!! Fantastic!!!.Version: 11.4.106
✓ Worth it and also worth itI’ve had this darn cold turned sinus infection turned bronchitis for like 10 days. All the websites basically said wait it out before you run to a doc. Well I waited and finally today decided I would try this app. Ummm, the doc was informative, super kind, understood why I waited, explained and answered all my questions and then gave me home remedy advice while I have to wait the night out for antibiotics and other meds. All from the comfort of my living room couch. Wham bam, 20 minutes later I’m getting a recap of what we discussed via email. Bomb diggity app and service if you ask me..Version: 11.2.016
✓ App worked well, visit went well, UI issueI was able to see a doctor fairly quickly. The doctor had reviewed the information and pictures I submitted. She asked key questions, did a great job of listening and did not finish the session until she was sure all of my questions were answered. I was satisfied with her diagnosis, suggested treatment and plan if things did not get better. Only issue was with the UI as I was entering all the address info, etc. (iPad 2017). The keyboard would cover buttons and checkboxes and you could not scroll to them. (You have to collapse the keyboard to get to these things - not terribly intuitive and could cause some to bail on the app.).Version: 11.1.318
✓ Dr. GrayMy Dr. was very nice and professional. Because of the photos I took he was able to diagnose my pink eye in 5 minutes. He was quick and to the point, I really liked him. This service is awesome for issues like Pink Eye, because it made it possible for me to be seen by a Physician, without having to risk the Dr’s. Office during the Coronavirus outbreak. I would recommend this service for a number of conditions that are fairly minor, or even to do a coronavirus screening. However, if I was having any serious symptoms I would just go to the ER, less serious but bad enough-Instacare. Pink Eye is very contagious, and like coronavirus, it isn’t something I want to spread. I hope this type of service grows in order to eliminate the need for going to the Dr’s office, especially when you you aren’t very contagious. Pink Eye has made me feel self conscious, it hurts, and I don’t want to keep my eyes open. I think this is a great way to get screened for covid-19 also, cutting down the unnecessary spread so we can all be more safe..Version: 12.0.806
✓ Great app! Awesome docs!I have had to use Amwell 2x in the past week because I don’t have a primary doctor. I have had some chronic health issues for a few years now and while the issues are personal and I won’t disclose here I will say that the docs are great and compassionate and they listen which is more than I get when I visit an ER. I have gotten what I needed and even been given advice on unrelated health issues without someone saying, tell me on your next visit, which I have heard from doctors in person before. I love Amwell and this will be my go to instead of the ER or Urgent Care, hell maybe even instead of primary care!.Version: 10.4.118
✓ Better than Dr On DemandNever write reviews, but I waited 40 minutes to be seen by Dr On Demand, I couldn’t quite hear them, and with probably 5 seconds that doctor disconnected. Maybe this app is less viral/well known at this point, so the wait time was less, but I was signed up, insurance info entered, and on a video chat with a doctor in the Amwell app within five minutes. Call quality clear, doctor was friendly (nurse practitioner) and understanding. Just needed an inhaler refilled, I don’t much like doctors and the whole health care never ending circle (meaning I don’t have a primary care physician), and the doc I talked to here was understanding, didn’t give me a hard time, simply wrote a prescription for my inhaler and gave me an extra refill when I asked. 5 stars all around..Version: 11.3.024
✓ Amazing! Changing the way we deal with health issues!!Through my provider US healthcare and my company Amex - copay was not bad and got a dr to “see” me over the app/video in minutes. I was super impressed, the DR was very knowledgeable and asked all the right questions to get my sinusitis diagnosis. They sent the prescription to my pharmacy right through the system and I picked it up 15 mins later. Amazing vs. going through all the hoopla of making an appointment, waiting for availability, driving to the DR office, filling out paperwork I’ve filled out 6 times before (at that very same office), waiting in the waiting lobby, then waiting in the actual waiting room, and then driving to the pharmacy and waiting there for 20 mins, then driving back home. I will sooo pay the copay for this from now on!! Thank you Amwell for this service you’ve just made being sick a little less miserable!.Version: 11.3.024
✓ So convenientDaughter had unmistakable strep symptoms. I didn't want to take her into the doctors office, so I tried this. Easy registration process...NO WAITING. Doctor was face to face and very personable. He had the ability to look at her throat through my camera phone. I was able to explain what was going on and got a prescription called in for antibiotics almost immediately to my nearest pharmacy. Had this not been an option, I would have paid triple to go to my pediatricians office, would have had to take time away from work, and exposed her contagious bacterial infection to others..Version: 10.3.300
✓ Such a great experienceThis makes such a difference to me! I used to put off having to go to the doctors for infections because of the hassle it was and during a time when I wasn’t feeling well to begin with. Amwell was so easy to use, so fast, and the experience with the doctor was great. The doctor asked all of the right questions to make sure everything was covered and was easily able to gauge my own familiarity with my condition (something I’ve dealt with chronically) and addressed me in the most fitting manner. There have been countless times in the past I’d suffered through having an infection until it became so bad I needed immediate treatment, all because I wanted to avoid having to go into a doctors office, take 2 hours to be seen for 5 minutes, then give a lab specimen, all so I could get the antibiotic I already knew I needed. Thank goodness for Amwell. This service truly makes a difference in our population’s overall health and well-being..Version: 11.4.106
✓ Happy with ServiceI was somewhat worried at first about this service. I used it because I had a rash on my cheek, and with no time to actually sit for hours in a doctors office I gave it a try. It was very quick, I think I waited at most 5min before the doctor talk to me via FaceTime. It was so convenient right from my office , and got my medication the same day at the pharmacy I choose. I would definitely recommended. They do accept a lot of insurances. I reas they also accept not insure individuals, and I believe is about $69 the consultation. If you have not tried it, do you will love it..Version: 12.0.506
✓ So thankful for this app!I’ve had this app downloaded for about a year, but haven’t had to use it. I’ve been so sick the last couple days. My doctor has been dodging my calls and I really didn’t want to go to the ER (it wasn’t an emergency, I’m just sick) I decided to give this a try and I’m so glad I did! I saw Dr. Lim and she was seriously the SWEETEST woman ever. She listened to me, asked me questions and was very thorough. Made me feel extremely comfortable and like I’ve known her my whole life. She’s wonderful and I know if I need to use this again, I’ll be looking for her, haha. I definitely suggest this app, especially if you can’t get into your doctor and don’t want to go to the ER (if it’s non-emergency*) 5/5 stars!.Version: 12.12.006
✓ Amazing when you are strapped for timeI have been fighting a cold for 10 days, was getting better and BAM, has to be a sinus infection (if you have had one ever... you know). Super busy at work, no time to spend 2 hours on a live dr visit. I was able to sit in the “waiting room” while I was still working and when it was my turn, had a nice quick appointment with the doctor, he gave me awesome options to try to get immediate relief and an rx to use if I need it. I spent the same amount of time online talking with the doc as I would have if I had gone in, less the drive and extra wait time... Thank you so much!.Version: 11.2.016
✓ Traveling for workI woke up Sunday morning with a cough that had gotten even worse than it had been the last few days. My dad is getting surgery this week, so on top of leaving town for work I was concerned about walking into his recovery room with something contagious. The doctor I saw was understanding and nice. He asked a lot of questions about how I am feeling now and how I have been feeling. Basically, he determined it is likely viral - which is contagious but will likely only last for another few days. He also told me what to look for in the event that it wasn't viral and I could use a prescription. The visit was great and certainly put me at ease!.Version: 10.0.200
✓ Convenient but...I was away from home and miserable with a cold that had gone into my ears. I knew that if I went to urgent care the visit would be $100 and they’d just tell me to wait it out because it wasn’t infected yet. As I thought the Dr. I spoke with here said just that and didn’t prescribe an anti biotic. but was able to call in a steroid and only cost me $40 for the visit. My own Doc. Costs me $150 a visit so I don’t even go there. I rated this app a 4 because there are 2 things I don’t like. One the dr had a slight accent that was a tiny bit hard to understand and two I wish they checked back in 3 days to see if symptoms have lessened or there was a way to ask the dr. A question that I missed when I was on the phone with her. Otherwise is has been a good option for my budget..Version: 10.4.106
✓ Great experience!Have had a cough for 3 weeks now that seemed to be getting slightly better when yesterday it got worse and I now had sinus pain too. I heard about this app from a neighbor and since my local doctor couldn’t see me for another 2 1/2 days, I decided to try it because I wanted to start medication right away (leaving for a cruise in 5 days). There was about a 10 minute wait, the doctor that I spoke to was assume-asked plenty of questions to know what she should be prescribing me to clear it up. I will definitely be using amwell again!.Version: 10.3.103
😕 Amwell: Doctor Visits 24/7 Negative Reviews
