- 90.0LEGITIMACY SCORE
- 93.0SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Talkspace Therapy and Support App User Positive Comments 2024
Talkspace Therapy and Support app received 37 positive comments and reviews by users. Can you share your positive thoughts about talkspace therapy and support?
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Talkspace Therapy and Support for Positive User Reviews
✓ I have an a therapist in person and use talk spaceUsing talk space is great whilst having a therapist in person , just using talk space alone I’m unsure would do me service , as you have the expectation that you would get spoken to at least a couple of hours or 24hours later , which is not always the case , so I would say if you can have the best of both worlds in person and online.Version: 7.1
✓ Excellent appGreat service and app design. Very happy with my experience so far.Version: 6.46
✓ FantasticThis has been such a useful app I am so happy with my therapist and the speed in which I receive responses highly recommended it's not scary, completely secure and a big big help..Version: 4.6
✓ Great but not freeThey're great and really professional. But it isn't free - you have to subscribe. I was asked to after introducing myself. Free to introduce and say hi; after that it's all about the $25/weekly..Version: 4.6
✓ Buggy app, excellent therapyThis has been amazing for me. As a stay at home single mum to a toddler in a rural area with considerable postnatal anxiety, getting to a therapist was impossible for me. Talkspace let’s you choose a therapist from several recommendations (I ditched my first as it wasn’t a good fit, but my second was AMAZING). The progress I’ve made in six months is unbelievable ... I’m so incredibly grateful for this platform. It’s private, convenient and effective. The 4/5 is only because it’s painful having to enter my login code or fingerprint unlock 3-5 times every time I open the app..Version: 8.64.01
✓ Very HappySuper happy with my therapist, you can choose who you like and you want, change them later. I love having the option to vent at 2am if I need to. I don’t get that anywhere else. My therapist has gotten me through a lot and I’m happy to say I’m gonna stick with it for a while..Version: 8.59.07
✓ Excellent and UnderstandingI live in a rural area and would have to drive 2 hours to find a decent therapist. That means a 5-6 hour time commitment for one session. With Talkspace, I can chat with my therapist from anywhere, at any time - at work, at 2 am, when I’m waiting in line at the grocery store. With that much access to my therapist it can sometimes be tough to stay focused but I am still figuring the process out. MUCH better results than traditional therapy!!.Version: 8.46.16
✓ GreatGreat app. I have nothing to add to it.Version: 5.2
✓ Awesome sauceI've loved the journey and the therapists are really really skilled. Thanks Amy for all your help!.Version: 6.70
✓ Great alternative to face to face therapyI have been very happy with this device and the quality of discussion with my therapist. This is a very viable alternative to face to face therapy for anyone who can’t do regular appointments for whatever reason..Version: 8.53.03
✓ 4 days inI haven't had any negative experiences yet. My therapist has been reading my entire life story lol and he has been supportive and examining my long messages. He gets back at least twice a day everyday. Still early days though.Version: 5.8
✓ ExcellentI have only just started it and I feel like it’s making me feel better because it’s helping me question my issues and really analyse them, so that way I can try to pin point the cause and really work on myself.Version: 7.26
✓ Excellent - a few minor tweaks needed thoughThis is an excellent app. I would address what others have said about paying and response times first though. This IS a paid service. Therapy is never free and this is actually vastly cheaper than service I know some friends pay for. The initial phase of “on boarding” is a little slow and especially when you feel you need help it can be frustrating but stick with it - they are just trying to match you up with a therapist who can help you with your specific problem. You can always cut and paste when you get your new therapist assigned! I have actually had two therapists through Talkspace. My first one and I didn’t gel, but I have now been talking to my current therapist for over a year via Talkspace and it has changed my life for the better. If you’re frustrated with yours, you can always easily change To the Developers: could you have an option in the app to allow the app to be open all the time (I.e override the phone’s auto-lock feature)? There have been many times where I have listened to my therapists voice message and have started a voice message back, but the phone locks in the middle of me speaking and cuts my message short so I have to repeat the lost parts of my message. Also, can the developers put in an option to scrub through voice messages? I find that I like to listen to specific parts of voice messages (from either me or my therapist) and I can’t fast forward through the messages to the part I want to listen to! Good luck to all on your therapy journey.Version: 8.59.07
✓ SupportiveMy experience was regular, normal, however I probably should have done phone therapy instead of just text. I've been to different types of therapists and this approach seemed pretty much the same. Happy and thankful it was much cheaper than regular therapy. I think it's a good and less scary intro to therapy for most people..Version: 8.92.69
✓ Brilliant!I cannot rave about this app enough. Have always considered seeking therapy but couldn't justify the $$ or have time working 60+ hrs a week :( Personally I'm highly emotionally reactive so I needed something or someone to help me get a grip... let me tell you my therapist on this app is a dead set legend! The tools he's given me and the discoveries we've made together are insane! I can text him 24/7, anywhere, anytime. I've never done an app review before but I'm so much more emotionally happier and healthier that I had to. I'm in Australia so it's about $200 a month but compared to $100 an in chair session that's a lot better. So freaking happy!.Version: 6.2
✓ AMAZINGSososo worth it!! the first stage can be tedious but once i was matched it was smooth sailing! ive benefited so much from this service and ive not even had it that long.Version: 8.10
✓ Scam websiteThey charged my card for 4 sessions ($396) without my awareness or any email or text, then booked me with a therapist who had no availability, then informed me 30 days later, just as they auto-billed my card again, that sessions expire each month regardless of whether I was seen or not. I scheduled with a new therapist who then didn’t have any availability until the last 2 weeks of my billing period, so I had to cram 4 sessions into 2 weeks. Way more anxiety than therapy. Honestly brutal customer service, I can’t imagine how bad this must be for anyone that has trouble navigating apps or websites. I’m ok but I’m 40 and get confused with apps sometimes. Feel really bad for older or less tech savvy people trying to get help..Version: 8.93.13
✓ A few critical issuesI will start by saying that I have been with my therapist and talkspace for years now but there are a number of issues: the biggest one being, insurance being out of network but there’s no notification of that. I just recently discovered that my insurance is OON and I had no idea until Talkspace requested payments and i checked my insurance portal. This is a HUGE deal when it comes to treatment. I, myself work in healthcare as a utilization reviewer that works to get prior authorizations so I know the urgency of ensuring not only are patients covered but that it’s communicated when they are not. When you’re doing messaging sessions weekly which are being billed for and you don’t know that they’re not covered then that only increases the need for therapy…. An alert notification in app would help to notify patients when their benefit information has changed or a phone call. Next, the glitches are pretty annoying. Having to restart the app essentially when it freezes and now with upgrading to a new phone it does not want to open with my FaceId then it just keeps trying to open itself and I have to swipe out of it, move my face away, and enter my passcode instead. I’ll have to see if I can turn off the FaceID to just use my passcode. I love my therapist and don’t intend to leave her but this insurance issue is a big issue for me..Version: 8.94.39
✓ Do it!Incredible platform for on the go therapy. Highly recommend..Version: 8.60.16
✓ Very helpful!!I had such a great experience with my therapist Kathleen!! From the very beginning till the end!! Very professional approach with a warm human being touch!! Kathleen definitely helped me in a tough time in my private life!! I should admit before I start I had some hesitations regarding the online therapy but now I know that it is working!! Thank you Kathleen for your help!!.Version: 8.65.04
✓ Great and secure appIt's a very good app, super easy to use and secure. Allows for direct and immediate interaction with therapist. Only missing feature is to be able to send media (photos, videos etc). Sometimes it can help in the discussion of certain topics. Need to use the computer to be able to do that..Version: 4.5
✓ Life changingThis has changed my life, I owe so much to this app. I've now got family members using it and recommend it to all my friends I wish ,ore people knew about this!.Version: 6.2
✓ Online therapy during a pandemic is extremely beneficial!I always wanted to try therapy but wasn’t sure if I could do it. Thanks to Talkspace I have been able to better cope with the COVID-19 pandemic and all of the challenges it has brought my way. Not having to go to a physical office for my sessions has been really beneficial, especially now! As with most apps/businesses nothing is perfect, but I have been able to resolve any issues with customer service. Since starting therapy, I can confidently say I am learning how to better take care of myself, set boundaries, have honest conversations about how I’m feeling, and, most importantly, I am no longer keeping everything bottled up. I look forward to each session because I know I can talk to my therapist about whatever is on my mind. Thank you for having a positive impact on my life, Talkspace!.Version: 8.92.77
✓ Thank you Kari!This was my first time ever asking someone (other than friends or family) for help/ support, I was extremely doubtful and hesitant at first especially since I was going through a rough patch in my life. Kari Thompson was my therapist and I could not have been more grateful for her time and unconditional support! Thank you so much for pushing me to stay focused and reminding me that failure is not the end but is actually just the beginning! Talkspace is truly lucky to have you on board!.Version: 7.80
✓ Very helpfulThis app is fantastic for those who need help sooner rather than later. I do prefer & recommend an in person therapist, but often it can be hard to book in, or a month between visits. This app allows help much sooner with daily check ins & instant communication. It's like texting a friend..Version: 6.1
✓ Helpful!This app is incredibly simple and easy to use. You can message your therapist day or night, 365! However- to get one message (with a plan) from your therapist per day mon-fri does seem a little like you’re paying for more...Version: 6.80
✓ Tiki is amazing 😉Love talkspace.Version: 8.62.10
✓ V HappyReally easy to use.Version: 6.1
✓ This app changed and saved my lifeAt the most desperate moment in my life, when I was unable to escape an abusive ex, my therapist, Tatum came into my life and coached me out of a dangerous situation, both mentally and physically and has helped me non stop since then at re building my life and my self worth. I owe everything I have achieved since that time to her, and I would be completely lost without her and this app in my life. I couldn’t recommend this enough if you are in need of any kind of help. Nowadays my problems are far smaller, but she still helps and attends to my every need with honest opinions and great advise for me. Downloading this app and starting this journey was the best thing I ever did for myself..Version: 8.45.1
✓ Not impressedI wasn’t very impressed, both with the therapist or the customer service. I signed up for couples therapy, but didn’t schedule a session until about 2 weeks later. Meanwhile, I was charged for a full month (4 sessions), which apparently expire if not used within the monthly window. I attempted to contact customer service to request a credit towards the next month, as I was new to the service and didn’t recognize it was a “use it or lose it policy”. I received no response, nor credit - so I cancelled my subscription . I would prefer a “pay AFTER” type of service, but I suppose it’s a good business model, as they got a months worth of revenue for only two weeks of service. EDIT:: Going to update from 1 to 4 stars, as customer service eventually responded to my request and refunded the sessions that expired. For that I am thankful. However, had they responded sooner, I’d probably still be using their service. Now I’m trying a different service..Version: 8.94.63
✓ Great, just wish I could pay in CAD!As someone who moves around, travels a lot and is often in remote places out of cell service, this is the perfect method of therapy for me. I was lucky and found a great therapist right away, and it has been instrumental in my healing and growth. My only complaint is the app glitches, and sometimes my messages not getting through. I also wish you could pat directly in CAD so I don’t lose so much money in the exchange rate!.Version: 8.55.01
✓ ExcellentI had a really good experience on Talkspace, I used it when I was working overseas and didn’t have the time/money/transport to go to face to face therapy. My therapist would send really long/detailed/personal messages, including books she recommended, quotes, websites etc. I saw another reviewer said they received short/impersonal messages but that was not my experience at all. I think it’s to do with which therapist you get, when you pick your therapist you have a choice of 3 and basically how they write their bios is how their messages will be. I chose the therapist with the longest bio, one of the others had a really short bio so wouldn’t have been my pick. I really struggled on my year overseas but fortunately in the last 4 months of my stay and when I discovered Talkspace I was able to turn everything around and create some really positive memories..Version: 8.42
✓ Love this app.It has changed my life. It was especially helpful when I was living in Beijing where therapy is not common and it is very difficult and expensive to find an English speaking therapist there. I have been with Talkspace for 3 years now and I recommend it to anyone and everyone..Version: 8.92.3
✓ Really good idea, I'm pleasedI have been using talkspace for almost a month now. For me it is working and I am finding it helpful. My therapist is in touch twice a day normally. I have the app on my phone and it means I can grab my phone and write in real time about anything that's bothering me. I have had face to face therapy before but so far I am preferring this type of therapy..Version: 4.5
✓ So convenient!Living as busy of a life as I do, it’s great to be able to speak with someone at my convenience!.Version: 8.66.01
✓ Very goodQuick to set up. Quick to match a therapist. Works in a password protected app where you text back and forth with a therapist. They check messages several times a week and respond back with questions, answers, feedback. You can also set up voice chats as well. You can star messages that were particularly helpful or star your goals, plans, etc to quickly refer back to. It’s an investment in yourself.Version: 8.53.03
✓ Genius inventionMost of us watch HBO on our phones but I would’ve never dreamed of having therapy online.Version: 8.60.16
😕 Talkspace Therapy and Support Negative Reviews
