CSMT - Certified Service Negative Reviews

CSMT - Certified Service App Complaints & User Negative Comments 2024

CSMT - Certified Service app received 11 complaints, negative comments and reviews by users. Have you ever had a bad experience using CSMT - Certified Service? Can you share your negative thoughts about csmt - certified service?

CSMT - Certified Service for Negative User Reviews

✓ Email Submission of RPTI just downloaded the app today to submit an RPT for RRAB recall and when submitting the RPT, I got a message that said the app uses the “default Mail app” and that I have to set up an email in the default Mail app to submit. It would be better if I could choose which “Mail app” I want to send the email from (default Mail is my personal email; Per IT, I have to use Outlook for work email), or if the app could submit without using email since we have to sign in with our GM Global Login ID and password. Also I HAVE already set up my “default Mail app” with an email so I don’t understand why I couldn’t submit the RPT..AlextanderVersion: 3.5.2

✓ WorthlessApp will not allow me to send to GM. If GM is going to create an app then it should at least function!!!! I called GM they blamed Apple and gave me a phone number for Apple and they said GM is the problem. Can somebody please fix this issue!!!.Randyd63Version: 3.1

✓ Features removedIt’s was a decent app until accessing your camera roll was removed for the pictures.Happier CustomerVersion: 3.1

✓ Help, I Forgot password and user nameHelp I forgot my user name and password and there's no link to change it!.CudafbkVersion: 1.0.1

✓ File upload and feedbackThe app will not allow me too upload pics/vids I took during my repair. It will open the camera too take current pics but won’t let me upload pics I took previously. Also when you attempt to write feedback under the option it does not take you too the next screen too type in your feedback concern.Unhappycustomer123456Version: 3.4.1

✓ GM has stopped caringThis is absolutely awful . Great idea with typical very poor execution.. way to go GM. I am on day three waiting on approval , customer very disappointed. Used 4 times, 4 times failed. Wow.Rob9138Version: 3.1

✓ Unable To Focus CameraPretty handy on the Samsung I have but when it comes the iPhone 14 Pro I’m unable to use it for scanning the QR code such as for the heated ventilation seat modules. Not a big big deal since I could use the secondary phone. But could be an issue with others. If that could be resolved that would be fantastic.HendrickFan24Version: 3.6.1

✓ GarbageI have wasted 2 hours and STILL haven’t gotten this app to accept my claim. The customer of this brand new GMC is going to so happy when it takes a month+ to get their new Acadia repaired..TJS334Version: 3.1

✓ No longer worksNever worked on my older iPhone. Worked great on iPhone 6 and 6s - at least until the latest batch of iOS updates. Now I just get an error message when trying to log in. “Service workbench is currently inaccessible”. iPhone 6s with iOS 11.1.2.Ducati_996Version: 2.1

✓ CrashesAfter putting in user name and password the app crashes. Happened after iOS 10.D_J1979Version: 2.1

✓ Terrible ProgramWait a day to get authorization..... or sit on phone for 2 hours. Way to go GM in making another decision that kills CSI and ESI.DLK604Version: 3.0.1

CSMT - Certified Service works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact CSMT - Certified Service.