- 86.0LEGITIMACY SCORE
- 90.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
8fit Workouts & Meal Planner App Complaints & User Negative Comments 2024
8fit Workouts & Meal Planner app received 92 complaints, negative comments and reviews by users. Have you ever had a bad experience using 8fit Workouts & Meal Planner? Can you share your negative thoughts about 8fit workouts & meal planner?
Please wait! 8fit Workouts & Meal Planner Facebook comments loading...
8fit Workouts & Meal Planner for Negative User Reviews
✓ Deleted before i even opened itI read sll of the reviews and thought i dont want to get stuffed fir money.Version: 3.3.3
✓ ArnaqueCeci est une arnaque! Ils chargent 90$ sans aviser des frais d’abonnement ou encore de proposer d’ajouter ou non une façon de payer. Cela se prélève automatiquement de votre compte.Si jamais, cher développeur, vous voyez ceci; j’aimerais énormément être remboursé pour cet application que je n’ai jamais consenti à payer et surtout jamais utilisé! Des poursuites pourraient être entamées en raison du nombre de gens qui ont été arnaqués. Au plaisir & à bientôt ça..Version: 20.08.0
✓ It’s Ok.This app is really helpful if you want to eat healthy. The workouts are also really nice. The only downside is that you have to click next whenever you are done with a certain workout. It’s kind of annoying. Also, with the meal plan; if I say I only want meal-prep and easy meals they still give me meals that take like 20-30 minutes. And if I don’t want to eat something I have to change it for like 3 days in a row, not just once. The biggest thing for me is that I cannot see past workouts that I’ve done or past meals that I’ve eaten. I would like to track that stuff. The calendar does show that you’ve done something, but not what you’ve done. I’d like to go back and see what I did. It’s kind of frustrating to work with, but it does keep me on track. I will most likely go with something else later..Version: 3.7.0
✓ Too expensiveI got charge 99.9$ and I choose the monthly plans. Great app but I’m not buying again.Version: 20.09.0
✓ Charged me within 24 hoursI signed up for the year membership and was told there was a 14 day free trial. My credit card was charged within 24 hours.Version: 20.09.0
✓ Paid for the app but can’t log in any morePaid the app and can’t log in anymore and I have contacted the company, email them so many times and try to reset my password, never received any reset email. Or respond from the company. Very upsetting situation..Version: 20.12.0
✓ Cannot unsubscribe from the appI subscribed and gave this app a try. Was not what I needed so I decided to finish out my year subscription in case I changed my mind. Now the subscription is over I’m ready to unsubscribe and end my membership. So far I am unable to do this and cancel my membership. The app directs me to use my apple account to unsubscribe and apple directs me to use the 8fit app to unsubscribe. After contacting the 8fit app support directly I was again sent to apple to solve this problem thru their support and told to “have a nice day”. No help or support what ever from 8fit. Sound like a scam to me!! Be aware if you are using this on you apple phone and want to cancel it will be a big hassle or at least is has been for me! Last resort will be using my credits card company and open a complaint if 8fit try’s to renew my subscription after contacting them I do not want to renew it!!! Maybe a negative review will prompt them to fix this problem. Subscribers Be aware!!!!.Version: 4.3.2
✓ One starDon’t download this once your done and with the app they don’t stop sending emails even if you block or delete the app or email address..Version: 20.07.0
✓ Charged a subscription fee without consentI found a charge for this app in my bank statement despite not signing up to the paid version. I was told to log out of the app and then back in with my Apple ID to be able to cancel my subscription. Note, this app doesn’t appear in my apple subscription list and when I downloaded it, Im asked to create a new login/sign up. eventually I managed to login to a pre-existing website account - only to find that I have the free version. Can’t work out why I’ve been charged. Nor can I seem to cancel even this free account. Apparently I can’t have a refund because I was too late asking for it. I’ve not had such a bad experience with a company like this before..Version: 21.03.0
✓ Extremely inflated calorie burn estimatesI really like this app and enjoy starting my day with the workouts, but the calorie estimates are way off; they’re easily about ten times what you actually burn. Fifteen minutes of cardio reps claim to burn 294 calories? Yeah right. More like 30. I’ve had to remove the app’s ability to write active energy to my activity app because I don’t want to skew my daily estimates. This is a shame, and I wish the developers would address this, but I guess it’s unlikely because people are happy to dupe themselves so they can feel good and brag on social media..Version: 4.8.0
✓ Absolute rubbish for the experienced practitionerI downloaded and subscribed to a full year of exercises at a cost of £37:99. I chose my level of exercises- as a personal trainer this is advanced and I wanted to gain muscle. The content however is very poor and wouldn’t build muscle, with the very simple exercises provided. I tried to initiate a refund, as I have simply browsed the content and knew straight away that the benefits to me, would be extremely minimal - however this isn’t an option! I’m very disappointed and could have paid for much better apps ( the new Ross Edgley), which would have provided muscle hypertrophy tips!.Version: 4.14.1
✓ Automatic renewal : scamThe automatic renewal is ridiculus and not clear at all when you sign. You will be charge against your will with no possibilty of refund. Think twist..Version: 21.13.0
✓ Too many bugs to be worth itSave your money and spare yourself the headache. I paid for the premium version a couple of weeks ago and have already canceled my subscription. There are so many bugs. I was really looking forward to the meals, adaptability of the meals, recipes, and shopping lists. While the recipes themselves aren’t bad the glitches are infuriating. I spend 10 minutes customizing several days of meals and snacks and then generate a shopping list and the list includes a bunch of items from the meals I’d changed from. Then the meals and snacks just randomly reset themselves. The meals on my “Today” screen don’t match what is listed for today on my “Plan” page. I try to log meals and even if they first register as “done” they reset and nothing gets logged. It’s so annoying. I’m only still using it because I paid for three months and can’t get my money back. There’s so many more irritating things I could list but I’ve already wasted way too much time on this app to bother..Version: 4.2.7
✓ Refund requiredI had to chose a plan in order to see what the app was about, exercises & meal plan. Isn’t what I was looking for unfortunately, payment has already been taken, I would like a refund... thanks.Version: 20.06.2
✓ It’s a workout app; all meal plans cost moneyThey say your nutrition is 80% of your results and then charge for all meal plans. So just say so and don’t advertise as free..Version: 4.0.0
✓ I love the app but it’s too expensiveTo start off with, I love this app. I’m a recent college grad and I’m trying to lose that “freshman fifteen” that I never got off during school. The meal planning is amazing. I’m a vegetarian but I have always struggled to come up with good meals for myself that have variety. I also have an extreme sweet tooth and I have never been on a work out regime. This is has been an AMAZING last week. However, I’m on a budget and struggle to make rent. Though I recognize that 60 dollars a year is great for this plan I also know that I will probably not use this for a year and I cannot afford 60 dollars, that’s my whole weekly budget. When I signed up I thought that I could switch to a $30/ 3 months plan but now I realize that I was tricked into the $60 plan and the $30 plan is no longer available. I’m contacting customer service but judging by other reviews I’m not sure if they will be helpful. If you have the money, go for it! I highly recommend..Version: 3.1.1
✓ Do not use this app it won’t allow you to cancel your subscriptionNo support to cancel your subscription.Version: 20.07.0
✓ I cancelled but they charged me!I tried the free trial subscription and I didn’t find the app to be useful so I cancelled it. It said my subscription would end June 16th 2018. Today I just got charged $91 for this app that I did not want! I am desperately trying to get a refund..Version: 3.4.0
✓ Charged twice for subscription now can’t access at all!!I purchased the pro subscription on 30 July. On 1 August I discovered I had been charged twice for the one subscription. I got the erroneous payment refunded by Apple customer service meaning that i have now paid the correct amount for a subscription. Despite this, and despite my Apple ID confirming that I have a subscription to 8fitpro, today I am suddenly unable to access my subscription. I am very unhappy with how subscriptions to this app are administered and if this issue cannot be resolved I will make a complaint to Apple customer service and be requesting a full refund..Version: 3.5.0
✓ Be careful!Seems like a great app and all but did the trial and deleted and unsubscribe before the trial ended as the app wasn’t really for me then out of the blue 1-2 weeks later I was notified from my bank/email that I had been charged $90 for a yearly subscription for an app that I hadn’t even used or been subscribed too so while the app might be great gotten no response from the developer about a refund even though I emailed the email address on the website so be wary when trialing the app!.Version: 3.0.4
✓ It’s okayI think the app has its upsides and downsides. Considering I only just got the app, I may need to have done it a while to really get into it. However, I feel like the subscriptions are WAY too expensive. Trying to convince my mum to pay that amount is not easy and now I’m stuck with using it for free. I really wish that meal planning was free for everyone as that was one of the reasons I downloaded it. I have to use another app entirely to track my eating. I feel like it would have been great if it was free, then it would be less hassle and would make losing/gaining weight more accurate. Another thing is the sound. Not hearing any motivation or music sort of made me a bit lazy when doing my first set. Also, exercising and having to press ‘next exercise’ is bloody annoying. I’d honestly rather have it so you could choose to go at your own pace or do it within the time limit so as not to stop getting the maximum amount of work done. Overall, if some if not all my concerns were taken into consideration, I think not only me, but MANY others would enjoy the app more! Still a great app I guess :).Version: 3.5.0
✓ Great, but...Overall, this is a great app. The workouts are intense and I've seen results that are beyond my expectations. However...because of a rotator cuff injury from the military, while I can still do push ups, I cannot do a couple of the upper body/arm exercises. When I tell the app that I can't do the exercise properly, it tells me that I need to go back to "rookie" status, even though I've killed all the other workouts. Not making room for people who may have issues with one or two exercises, while advancing with all the other exercises, can be frustrating - especially when this is touted as for anyone who can do push ups..Version: 3.0.1
✓ $90 for a "free" app??Are you kidding me?? I haven't even fully looked through the app and don't care to. Auto $90 charge on a FREE app is deceiving and sneaky. For that amount of money, I should have received emails listing what the next steps were. I hadn't added my credit card to this app, how was I to know there'd be a charge? ALSO, the options are to sign up for 3 months or a year...you auto renew me for a year??.Version: 3.0.6
✓ Do not recommendThis app is not what you think it is, if I were you I wouldn’t subscribe. Apple support was helpful tho!.Version: 23.02.0
✓ Exercices sont bonsLes exercises et les cours sont biens. J’aurais aimé voir une intégration avec des montres intelligents, surtout qu’il y a un objectif de pas par semaine. Je n’ai pas encore essayé le plan repas mais il ne m’attire pas. L’entrée des repas hors du plan repas de l’application n’est pas très précise et pourrait être un peu améliorée. Je vais quand même continuer à l’utiliser pour voir les recommandations des semaines suivantes..Version: 20.09.0
✓ Good Except...Love the app use it all the time, I think it is very good how it lets you work out for free and it you want more pay. The only problem I have with the app is sometimes it doesn’t load, I will go into the app and the first page won’t load, please fix I might actually subscribe if it is fixed :(.Version: 3.5.0
✓ I plateaued, and it hurt.I credit 8fit with my whole heart to improving my lifestyle. I lost weight, became stronger, and learned about cooking healthy meals. However, once I progressed through the programs I found myself plateauing and finding the workouts less challenging because I was constantly restarting the most challenging program. Of course I could supplement the program with weights, but what I wanted from the app in the first place was to tell me EXACTLY how to complete each exercise. I loved 8fit, but it seems that I have outgrown it. I was a dedicated user with hundreds of logged workouts for the first year. As of now, I have chosen to move on and try a more challenging program that has endless opportunity for growth with detail-oriented workouts. Goodbye 8fit, you will always be the one that changed my life..Version: 4.9.0
✓ ScamIt will not let me cancel my subscription. I cancelled it months ago and I just seen they charged me $30 this week. Every time I cancel and it says I did, I go back to double check and it says the same thing that I haven’t cancelled my subscription.Version: 22.04.0
✓ Overall good howeverThe jump from elementary to novice is quite extreme. From standing wall pushups to pushups on table at knee height (much harder than even pushups on floor on knees) and then from chair tap squats to a circle rotation with a deep squats way too extreme of a difference. The mods offered for the novice tend to either be go back to elementary or harder than novice. If one follows the program exactly and one is truly a beginner then the jump is too extreme and going back to elementary is a buzz kill. Also for months on end they promised specific work outs like abs, core, gluts, arms. Come to find out it only some have been loaded and only if you pay. Wud like that to be clear up front otherwise pretty much a bait and switch deal. Truly thgt they did a great job on elementary workouts. Let down by higher levels w the extreme jumps in ability required and no requiring pro membership for the workouts that said “coming soon” 4 months..Version: 3.1.3
✓ Do not downloadUnable to cancel subscription once subscribed. Make it extremely difficult. Still haven’t been able to cancel it. Not user friendly. Far too much going on, need to simplify it..Version: 4.3.2
✓ MenuThe menu is great if you have the time, motivation and interest spending hours preparing a small plate of food. I need healthy options that I can eat that are genuinely fast and easy. You can’t delete food that you don’t like even though you may like the stuff in it. There isn’t a calorie counter for food that you eat that is not on the horrible menu. Far too expensive for what it is. Very disappointed..Version: 3.0.6
✓ ScamDon’t go for the 7 day free trial they will charge you 100$ and sign you up for a year with it..Version: 4.0.0
✓ DO NOT DOWNLOADSo I downloaded this app and figured I’d try to work it into my routine. Started the free trial to check it out and see if it was what I was looking for. After about 1 day I decided that this wasn’t what I was looking for from an exercise standpoint. Didn’t get very far into the meal plans but had multiple repeat meals on day 1. So I went ahead and canceled my free trial. What I didn’t know was that if you cancel your trial through the app and don’t use the settings on your phone (this is not made clear whatsoever) that you will be charged for an entire year of membership after two weeks with no warning. So I got scammed and I wouldn’t recommend this app or this company to anyone. They won’t offer a refund even though I (thought) canceled within 10 minutes. Not to mention I immediately uninstalled the app so for the last 2 weeks I wasn’t even close to using it. DO NOT RECOMMEND. Even if you like the app just know their customer support won’t work with you if anything ever goes wrong. I’d shoot for an app with better values (& quality). - Lucas.Version: 4.4.0
✓ Good app for ideasI’ve been using the app for a week. I like the fact that I don’t have to come up with ideas for exercises. The exercises are simple which I thought might not challenge me but oh I felt it the next day even on the shoulder pulses which I thought to be a lame exercise. As others have mentioned, I dislike the fact that the videos don’t match what your doing; I.e. she’s still doing fast feet or shoulder pulses when it says to rest. The app could also be greatly improved by clear written instructions on the exercises. For example, when doing the wall push ups, I wasn’t sure if my heels were suppose to come off the floor or not. The videos don’t always show enough details. I was disappointed to have to pay to try out the meal planning so I haven’t used that portion. But overall, its very good for a quick workout without having to honk it up on your own and who can’t find 8 minutes in their day..Version: 3.5.0
✓ User support non existentI used the free week of this app, accidentally letting it overrun so because I was charged I tried to use it to make the most of it. Even attempting to use the yoga section on home WiFi was impossible because of loading errors. I didn’t even get into the other sections really because of the same issue. Contacting the company they said ‘it’s something we’re aware of and looking into’. There was no option of further support or any goodwill gesture so here I am writing this review as the annual ‘membership’ is about to expire and I’d like to warn other users not to bother. There are plenty of other apps there which offer more structure and more support for your fitness journey. 0 stars not possible sadly..Version: 4.6.0
✓ Do not buyI downloaded this and thought I’d have a look at what this app offered, to my surprise it wasn’t for me and I decided I would cancel my subscription as it was way too expensive before my trial period ran out, I clicked cancel on the app and I've just been charged £55! Even thought my subscription was cancelled through there app!!! Luckily got myself a refund from Apple support and reported this app for doing this leaving me out of pocket for ten working days when my money will rightfully be returned to me!.Version: 3.5.0
✓ Not worth $90 - automatic subscription for a yearBeware the automatic subscription after two weeks, no refunds. Not impressed, not worth $90. I wouldn't have minded paying for a month to give me more time to explore the app. But two weeks, with an automatic yearly subscription? For those with busy lives, that's barely no time to figure out if this app is suitable. Meals are basic, foods you request not to eat always appear in the meal plans. For someone with allergies, it’s too risky. Exercises are rudimentary at best. Honestly, there are a lot better apps out there that are a lot more affordable..Version: 4.9.0
✓ Almost nothing is free!!I got the basic (free) plan a few weeks ago. I watched the beginner hitt workout on YouTube by 8fit. I loved it, it made me sweat and I felt so amazing after it. I got the app hoping it would show me even more hitt workouts. Except ALMOST NOTHING IS FREE! There are one or two free workouts that are just basic. I can’t seem to find any good hitt workouts anywhere. I would love for more workouts to be free. Also a side note.. I not willing to pay for the “pro plan” because I’m young and don’t have that money to spend on apps..Version: 21.04.0
✓ Warm up and cool down routinesWhile the workouts themselves aren’t bad, and do actually get you sweating. The cool down routines do not consist of the right type of movements that are needed to safely and correctly stretch the right muscles that have been used during that particular workout. For example in a workout that focused primarily on arms (push ups, tricep dips, weights), the cool down that follows has no where near the right type of stretches to fit the exercises that were done. This really isn’t a safe practice after intensive training as it can result in soreness and injuries that could easily be prevented by doing the right type of stretches. I think the team really needs to look back at which muscles are being used in their workouts and give the correct cool down stretches. There is no point in having a short cool down routine that doesn’t even target the right parts of the body..Version: 20.5
✓ Part is great and part needs improvementsI paid for the full membership with meal planning, but am finding the meal planning pretty useless. The exercise portion is great, but I'm now regretting paying for the meal planning because it is not user friendly. Here's the primary problem. It does not give the user any choice in its meal suggestions and only mostly listens to your preferences when you selected what ingredients you do not want in your meals. For instance someone in my household cannot eat nuts, and every week I get at least one recipe hay still has nuts in it. Additionally changing out the meals they suggested and already placed on your shopping list can be a hassle because you must exchange each meal individually. If I hate one suggestion and they have it in my meal plan 3 times a week I have to remove each one on its own. To this company: Your meal planning services need to be changed to take more user input. Maybe change your program to have your users pick from a set of 10 suggested recipes before you place them into a meal plan to reduce dissatisfaction regarding choices and dietary preferences. Let us pick from your nutritious meal choices and save your users much more time. Without the option of choice, I'm feeling like I wasted $60 on this app membership..Version: 3.1.1
✓ Not happyI was checking my email n saw a charge n looked into it. Was for this app. I had only looked at app n not purchased it. I checked app today n I would never use it.. have spent over an hour trying to find how to get a refund to no avail.. looks like app made purchase for me on 15 March 2018. I’m not happy, sorry..Version: 3.1.4
✓ NavegarEs difícil a navegar, regresar a la rutina, se aparecen diferentes ejercicios no deseados.Version: 20.07.0
✓ DO NOT DOWNLOAD. THESE PEOPLE ARE CROOKSI canceled this subscription and continued to be charged. THEY DO NOT SEND OUT CONFIRMATIONS WHEN YOU CANCEL. They do this so you cannot dispute when they charge you. I have seen dozens of others who have been in the same situation. This company will steal your money and hide behind loop holes..Version: 21.12.0
✓ Clunky if you want to stay at a particular levelI really liked this app until I was not able to progress anymore and the exercises became difficult to do. I am 59 and just can’t do some of the exercises in Master III. When you finish a level, the app only gives you a choice to except the next level. This is a flaw, as it should say something like bump up or repeat current level. Instead is says continue to next level and you get know choice as far as I can tell. Once at the higher level, you can then chose that the routine is too difficult and bump down to a previous level, but, because you have already completed that level the app does not recognize or ask if you want to repeat the whole level again. It still shows all routines as being completed with the little green check in the upper left of the routine. Then after completing just one routine, the app thinks your all done with that level because the whole level is checked off and forces you to the next level again. Then vicious cycle continues. If the app isn’t fixed soon I will stop paying for it and switch to another app. I am hoping this review gets someone’s attention and they prioritize this fix and soon..Version: 21.04.0
✓ Unscrupulous app that takes your money without askingSo disappointed. I downloaded the 8fit app to trial after a friend recommended it, and assumed that before the end of the trial period, I would be notified and asked whether I wanted to purchase a subscription or at least be informed that the trial was coming to an end and that I would be charged if I didn’t unsubscribe by a certain date (as occurred when I trialed the Sweat app). Yesterday, I checked 14 days after I downloaded 8fit to trial after thinking it was strange that I hadn’t received a notification or email informing me the trial period was ending, and by then it was too late - I’d been automatically subscribed to a yearly subscription for AU $80, despite not having consented to this. Now I’m stuck with an app that I don’t want, am not going to use, and is nowhere near as good as the Sweat app. I’m not going to even bother contacting Apple or the 8fit developers to request a refund, but think others should be aware of the unscrupulous way the 8fit app developers work. Good apps don’t need to deduct yearly membership fees without permission, people will happily sign up if their app is worth the money. Apps such as 8fit clearly lack the confidence that people would want to subscribe after a trial period and take your money without asking. Poor form 8fit..Version: 4.7.0
✓ Bugs plus decreased featuresI used to love this app for a few reasons, but now it seems like the latest update has taken away half of those. I downloaded this app over a year ago, and the workout portions have definitely improved over time. However one of my favorite parts of the app was the step counter - it updated more frequently than the Health app, and let me be super nerdy comparing dates and % to goal. Now it doesn’t feel quite right, but more importantly, I can only do an eyeball comparison of past dates. Moreover, I can’t update my weight - in fact it won’t even let me delete past dates’ entries which have randomly appeared. I’ve lost 6 pounds since I last entered my weight, but it just won’t accept anything I enter! I’ve tried killing and restarting the app, restarting my phone, and the bugs only seem to get worse. What’s the point of a weight loss / exercise app that doesn’t let you even track progress?.Version: 4.0.0
✓ PoorReally disappointed in this app, bought as a free trial and tried to cancel before renewal date as didn’t find easy to navigate no better than my fitness pal. Instructions to cancel were complicated and when I thought the auto renewal had been cancelled I was then sent an automated renewal notification to say I was subscribed. Contacted 8 fit to request refund, they can’t do it as it’s bought through the App Store and have spent several hours trying to contact App Store support only to be confused and taken to different sights and pages with no clear instructions as to how you can request a refund, total con! Feeling incredibly annoyed as they didn’t even offer a cheaper price bracket for variations of the app..Version: 3.2.0
✓ Paid fir something I never usedGot the app! This month I look at my credit card statement and low and behold there’s a charge and I didn’t even know I had the app! Now just getting the run around to get my money back., DONT GET THIS!.Version: 20.09.0
✓ CHARHED $100 FOR FREE TRIALAfter this free trial, I was totally unprepared to be charged $100, thats money I cant afford. I can barely afford rent now and was planning to eat today, I’m anorexic. To make it better, i cant even unsubscribe?????.Version: 21.11.0
✓ I want my money back please.I’m very very annoyed and angry. When I chose my workouts and what not it said I can get a 7 day free trial so I continued on with it only seeing 100 Nz dollars had been taken out of my bank account . I wasn’t wanting this plan for a whole year. Just this one day to see how it’s like. Money don’t grow on trees so therefore I’m not rich..Version: 3.0.1
✓ Excellent except for streaming videoI’ve used and benefited from 8fit for nearly a year. It has for the most part been excellent. Great except uses, good recipes and the right amount of motivation. Recently, since the covid pandemic I’ve had great trouble streaming video. If there were a download option for training videos like many other apps of this genre, it would be perfect..Version: 20.04.1
✓ Too hard to set up after upgradeI just upgraded to pro without really using the free app first, based on good reviews. Been trying for 2 days just to set up in my phone and iPad. First I had trouble getting the meal planner to work, it kept asking me to upgrade when I had already done so, restored purchases at least 6 times before it suddenly started working. Now trying to have the app on my phone as well, it keeps taking me back to the login page over and over and over even with same info (Facebook login) as that which is working (finally) on my iPad. Contacted support, so far haven’t heard anything. About 1 day away from canceling subscription and deleting app - $29/month is VERY expensive to have this much trouble. Reviews seem great for those that can get it to work but so far I’m just frustrated trying to install it..Version: 20.5
✓ Good Workouts, needs improvements.I’ve been using this app for a week. I love the workouts. The routines change daily and they are super easy to follow with the helpful videos. If there is an exercise that can’t be done because of physical limitations you can exchange it with another equally challenging one. The only problem I have with this app is logging extra activities. I follow the apps workout but then I run on a treadmill or elliptical after. When I try to enter my time and calories burned, they don’t match what the machine has. The app doesn’t know what level I used on the elliptical or how fast or the elevation I had the treadmill set, but it still gives a preset calories number of calories burned based on time. It’s frustrating because I use this app with another calorie counter app and it’s not accurate. Even though I like this app, I’m going to start searching for one that fits my needs. I would have paid for the upgraded app, but I would still have the same problem. Hopefully the app just needs to be further developed. I will keep it for the workouts, but not the calorie counter..Version: 3.1.0
✓ Terrible customer serviceI have now sent three messages and only one was answered and that answer didn’t have anything to do with my question. I was charged for a years subscription after downloading the free app. All I wanted to know is why hasn’t my subscription shown up on my list of Apple subscriptions? Why is that question so hard to answer. 1 week on and still no reply. The second star is for the exercises...they’re actually pretty good. Shame that your customer service has let you down so badly..Version: 19.11.0
✓ Easy to free trial hard to cancelProbably I wasn’t paying enough attention but I was subscribed without really knowing and I realised when 59 pounds were taken off. I immediately cancelled the subscription but it didn’t work but my subscription date is the date I cancelled in the next year so surely my cancellation took place one day before the subscription started. I contacted support desk and they told me I’m not subscribed but I need to go to the AppStore support, who (machine) told that is not possible to cancel. This seems a bit of scam to me. I want my money back..Version: 19.10.1
✓ 😡Don’t download!! Charges you even though you didn’t authorize any charges!😡.Version: 3.0.6
✓ Disappointed they locked the free contentThis was my favourite work out app! But the membership is expensive !!! So I stuck ti the free workouts which was all the pre tailored programs not just the first of each level but all 5 .. now you only get to preview the first of each level and that’s really sad. Make the app less expensive or keep free content.Version: 21.04.0
✓ App working few days after paying for premium annual membershipWe enrolled in annual premium membership looking at food reviews. However few days later it again showed premium contents as locked even though we paid for annual subscription till next year. When we click on choose your plan it says that you are already enrolled but still it’s stuck on loading page. Please fix the issue or refund back our annual membership charges..Version: 22.02.0
✓ Bad businessI have already posted a review and they told me to contact them I resolve the fact that they won’t refund me. But instead they once again told me no refund would be issued. It says they have a Keto plan which they do not. ##- Please type your reply above this line -## Your request (25886) has been updated. To add additional comments, reply to this email. Clémence (8fit) Nov 26, 11:43 CET Hello Beckie I'm terribly sorry, but we’re unable to issue a refund, and the reason is the time of your cancellation request. Our money-back guarantee says that users are free to request a refund a maximum of 7 (seven) days after signing up. After seven days, a refund cannot be made. Your start date: 2 November 2018 Your refund request date: November 13th, 2018 We do our best to help our users with anything, but at the same time, the rules around refunds are there for us to follow. I’m sorry for any inconvenience or confusion around the cancellation time and for your information. In order to cancel your subscription, you'll need to stop auto-renewal for 8fit through Apple, because upon purchase you agree to Apple's terms of service (as opposed to ours). There are two ways you can do this: 1.Follow the steps in this support article. Under “Manage” there will be an option to turn off auto-renewal. or 2.Contact Apple directly and request them to cancel the subscription. Kind regards, Clémence The 8fit Team Beckie Nov 25, 22:49 CET But I will say once again the app is useless to me. Apple said they have no control over refund Beckie Nov 25, 22:48 CET You have already told me that you will not refund me Beckie Nov 25, 22:48 CET I received this message. Attachment(s) IMG_0264.PNG This email is a service from 8fit. Delivered by Zendesk [7OVZ9E-6LRR].Version: 4.1.1
✓ Terrible customer serviceI used to enjoy this app but every time I submit a ticket to notify them of a bug or a feature than is hard to use/doesn’t work they completely write me off and do nothing. I’ve been using the yearly premium subscription for almost two years. You used to be able to scroll up to see the previous days meals and log them if you forgot or it’s after midnight and carried over to the next day already and you haven’t logged that day yet. Now it won’t do that despite still saying “load previous day” when attempting to scroll up. When I brought this to customer service they acted like it’s never been able to load the previous day before and thanks for my input??? How do I know more about your app than you?! So frustrating!.Version: 4.7.0
✓ DOESN'T WORK. Waste of time.This app is useless. I've tried to use it countless times but it keeps crashing. I only get up to entering my age, height etc and the screen goes blank. Will be deleting it..Version: 3.5.0
✓ Great App but no support to help change CC billing.Beware! —-I really like this APP for my workouts. It helps with planning meals and getting in a great workout in a short amount of time. But I do want to throw caution out because I’ve been struggling for 2 years trying to get the annual billing straightened out so I can apply payment to a different credit card. I’ve had to continue paying annual fees on my credit card, just because of this one APP. iTunes doesn’t have record of my purchase, so I’m thinking maybe I went through Google for some reason. I’ve tried to figure out how to change my password and the instructions they give in the Q & A aren’t of any help and if you reach out they just send you to the Q & A area again. When I reach out to customer service they cannot tell me anything except for that they do not have anything to do with billing. I have NOT been able to locate where to change my billing credit card info. Last week I closed my credit card account, so we shall see what happens when they go to bill me. I caution anyone about using this App if it is so hard to manage your account. They need to upgrade their system. It’s really a shame..Version: 20.10.0
✓ This app is a scam!!! I HAVE LOST $99When I download the app and try the 7day trail, it didn’t mention anything that this would deduct my money first. The time I realised that $99 was directed, I have immediately contacted the support team and left a message of requesting refund. After 7 days, the team finally replied and said I have to apply for a refund via iTunes myself. Ironically and obviously, the 7day trail was already expired..Version: 4.9.0
✓ Do not use the watch appThis is a great app. I also loved the fact I could use the Apple Watch but the app on the watch is useless. It has big issues with syncing and loading videos is slow. I’ve lost a number of workouts because I ran it from the watch. - Developers please get this sorted. It’s letting you down. The phone app itself is great. This is worth 5stars especially as they have added new specific workouts (eg you can work just on arms)..Version: 3.1.4
✓ Support will not respondI had cancelled a lifetime discount subscription accidentally. Contacted support who said they would reinstate for me - I clicked on $99/year (-75%) discount but that did not work (to my confusion on a confusing ad) and paid full subscription cost. I have reached out multiple times (asking for just my discount to be reimbursed- I have been a loyal user for 2 years.) They won’t respond. Just feels like when I had canceled, they were quick to respond to my email to get me signed back up, but when I asked for help with reimbursing money- they apparently don’t have time or care to respond. Sadly disappointed..Version: 22.07.0
✓ Not user friendlyI only liked one sequence of exercises and it hasn’t come up again. I have had a shoulder injury so can’t do lots of weight bearing as in push-up exercises. Was hoping to use this between my gym sessions at Curves but it isn’t working. Would like to be able to choose an exercise sequence that suits and build on getting faster and stronger on that exercise. Unfortunately I can’t use this app in its present format. Disappointed..Version: 3.1.0
✓ FrustratedI would think this would be a good app, if it didn't keep crashing. I can't even choose a profile picture let alone do a workout without the screen turning white and not working. Please fix this or I will or get this app again..Version: 3.0.1
✓ ADD CUSTOMIZE WORKOUT PLANI wish I could customize a workout plan..Version: 22.05.0
✓ Be careful of subscription cancellationI had a free trial, I cancelled it so it wouldn’t renew, or so I thought! The app shows no subscription to cancel, Apple shows no live subscriptions, and there is no option to recover a forgotten password on the website to log in via that way. This company has attempted to withdraw the subscription money from my bank account on many occasions, on one day, it was attempted 3 times! Doesn’t seem like a professional way to run things, seems dodgey.. do not try a free trial because you will likely end up paying £57 for a year wether you want to continue or not. Luckily for me, my bank flagged the payments up as fraud and the company has not been able to take any money, but 2 weeks later, they are still attempting, thank goodness Barclays have blocked this company on my account!.Version: 23.01.0
✓ Not very goodI downloaded this app and to get all the exercises and meal plans etc: you need to pay for a subscription. Basically you can’t see how the app works or if it’ll suit your needs first because you’re locked out of everything until you pay. There is probably one workout that you can try but, that is just basic with no sounds or music. If you do want music you also have to pay for that too. I would’ve liked more examples of meal plans , workouts to try out before I commit myself to paying for a subscription..Version: 20.06.0
✓ Great meal tracker but meh for workoutsPros: The meal suggesting is great. The recipes are delicious and the fact that you can tailor it however you want it perfect. Cons/bugs: 1. The tape measure for workout time doesn't line-up with the actual number. I have an iPhone 7. Simple bug 2. It should import the workouts from Apple health automatically when I open the app. Seems like a no-brainer 3. When I'm already tracking a workout with my iWatch if I start one using the 8fit app it stops my Apple workout with no warning, bad user experience. 3. Videos load so slow on the iWatch, why even have it. Show an animation/gif instead. 4. As a reviewer mentioned, the app should change the haptics on the watch or phone to be over time with a rest interval in-between. Obviously as I get better I'll do more and workout more vigorously. The "just do it as fast as you can" is too ambigious. 5. Ability to add nutrition information when I add my own meals 6. Ability to add custom workouts with the results 7. Constant failures when finishing my workout using the iWatch app and then trying to sync the results. It just says Error connecting, no retry? Come on All in all great, but need to fix all these bugs so it can just be awesome. I'll continue to use it because the meal part is top notch. That's the only reason you guys are getting 3 stars..Version: 3.1.0
✓ Don’t like the marketingYou only get a special deal offer when signing up? And never to be offered again? Pass. You don’t even get to have a look at the app and try it out before you are asked to sign up for a subscription. There’s a few fitness apps I’m looking at and this one is already in the bin. If you’re app is so great you don’t need people to sign up before anything else..Version: 3.1.1
✓ AVOIDTook out a free trial, cancelled during the trial period, no subscription left in Apple Subscriptions or way to reset the password on my account. But this company tried to take £56 payment—without warning—three times in a month. My bank flagged each transaction up as a fraud, I cancelled my debit card multiple times, but 8Fit kept attempting to charge my account. When the bank finally put a block on the entire company, 8Fit changed its name slightly a month later so that a charge would be forced through!! I have now raised an official complaint through my bank. There are way better apps out there for fitness, which are easier to use and have far better customer service. This app is a scam, and it’s not even that good. There’s a reason people are cancelling during the trial period..Version: 23.01.0
✓ Profile Needs Work, Useless until Addressed.I’ll start with the positives - awesome UI. Fairly easy to setup. My issue is with their options as it pertains to setting goals. First off, “weight gain” is not an option. Furthermore the target body fat options they give via pictures are disproportionate. The pictures have different body types so the body fat percentage looks different on each body. For instance, I’m already a naturally thin person with a six pack (that isn’t super defined like it’d be on someone with nearly 0% body fat but it is noticeable). What I want is to gain weight to be a bit thicker and accentuate curves. The options they have for increasing body fat are terrible. The body one step up from mine looks like a sack of potatoes because their body type is square. The one a step up from that is an hour glass shape so they don’t look to have much fat on them at all in comparison. Therefore, it’s hard for me to figure out which percentage of body fat I’d ideally like with such opposing views. My suggestion is that they factor in body type into one’s profile. Body fat is going to sit differently on different frames. Until then( a full delete delete for me..Version: 4.5.1
✓ Really see myself using this app but a few annoying bugsLove the meal plans and the workouts! Found a few annoying bugs though, the shopping list gets buggy when trying to tick things off the list and sometimes freezes for me, and also my birthdate when entering always ends up being a day earlier than what I have put in the selector. Thanks!.Version: 4.0.0
✓ WorkoutsAfter a workout it doesn’t make u feel that much of a difference and I’ve been using this app for two months. Workouts should be more fulfilling.Version: 20.07.0
✓ Unethical - autocharged me 2 weeks earlyThis app advertised a 30 day trial. I set a reminder for 29 days to decide if I wanted to keep and cancel if not. Today is day 29 and I logged in to discover it charged after 14 days instead of 30 and for a full year to boot. Totally unethical. Contacting Apple to raise a case. Apple shouldn’t allow any apps to auto-renew without authorization. If Apple don’t resolve then will be raising a chargeback with credit card company. Will never use this app in the future or sign up to any free trials for paid apps. Total scam..Version: 4.0.0
✓ Price expensiveExpensive.Version: 21.10.0
✓ Very Expensive AppSometimes someone can’t afford:(.Version: 21.01.0
✓ Has potentialNot going to lie, I’ve used this app for about 5 or 6 years now. HOWEVER, I find that the app is only great for certain things. I absolutely love its large variety of yoga, stretch, and meditation activities. They really hit the nail on the head with those options. There is a yoga workout for any situation you can think of. That’s why I’ve kept this app. First, I’ve tried to use the meal planning a few times, but it’s just not in-depth enough. There is no calorie counting, or macro tracking. It’s not easily customizable. It makes it appear like there’s calorie counting, but it’s just not detailed enough. Second, there are NO gym workouts. This is great for people who want to workout at home. But I wish they integrated workouts for those who use gym equipment. So the workout portion is useless to me (except for the yoga and meditation). You can log any type of workout you’ve done that day, but I want to see everything in one place. I find that I have like 4 different apps for one specific thing. Example, I use this app for yoga. I use another app for detailed calorie and meal planning. I use another app for gym workout planning. I use another app just as a general day-planner. I have YET to see an app that has everything in one..Version: 23.01.0
✓ Need pro, basic gives you nothingYou can really try out anything before hand. Very very limited access to a couple of workouts. If you want to download and create an account you should be prepared to go to the pro version immediately, otherwise don’t bother..Version: 21.13.0
✓ AvoidAs other users have pointed out the “free trial” charges you $100. It is difficult to get this back because Apples automated system denies the refund request..Version: 19.10.0
✓ App has crashedI have an iPhone 7 and after the latest 8fit update and in-app improvements my app has crashed and when I go into the workout tab all that shows up is a blank white screen. When I refresh the app and go back into workouts it flickers for a few moments before returning to the white screen. Used to love how easy it was to use for free but no that I’m unable to in only giving a two star rating. Please resolve this issue.Version: 3.5.0
✓ Lose weight yes - muscle growth noAfter using this app for months, meals are healthy and easy to make, exercises are good if you want to lose weight, but if you want muscle growth is not quite, there's lots of aerobics, no weight lifting. The support team is friendly but very slow to respond and to give accurate guidance. They provide u with music while doing exercises, good music but found minor technical issues along the way. With improvements this could be a great app..Version: 2.5.0
✓ Such a scam!I trialled this app with high hopes only to find it very bland , difficult to use and uninspiring . I appreciate fitness apps and find myself to be quite motivated but this app promised a lot and didn’t deliver . I tried to cancel my subscription and was unable to so I tried deleting it . They took my money anyway after I was promised that I could unsubscribe if I was unhappy with the product . I demand my money back for this huge scam and waste of time !.Version: 4.7.0
✓ 😡Gets you to enter all your details then tells you that you have to pay waster of time..Version: 3.2.0
✓ Misleading Advertising - Charged $100 for “free trial”I signed up to what I thought was a free trial and instead was charged $100 NZ from my bank account. I didn’t want to sign up for a whole year. I just wanted to try to app to see if I liked it. I am yet to have heard back about a refund given the misleading information. Will update when I do.Version: 4.0.0
✓ App is okNot that impressed. Decent for the money.Version: 20.07.0
✓ This isn’t freeI made the mistake of downloading this app to have a good look at what it had to offer. I then decided I didn’t want it so deleted it off my phone. I then found that I had been charged $99 for this app (which I still don’t want). BE CAREFUL! It isn’t easy to see that you’ll be charged..Version: 3.0.3
✓ Good Workouts, Poor Meal PlanningThis is a great app for getting back into fitness or starting a fitness regime. I do wish the exercises could be more tailored when it comes to injuries. For example, I had a torn rotator cuff and cannot do the extreme styles of push-ups or some arm exercises. I find myself either adapting my own exercise to replace a push-up or skipping them entirely. The meals are good. I have tried 3 now however the measurements are off. They are all for single servings and it’s hard to plan or shop sometimes. Also, you wouldn’t make just one serving of a meatloaf so adapting the recipes to at least 2 or meals would be helpful. To counter this, I have been doubling up everything in the recipes but it can get time consuming. Still a good app and great tool to use when traveling especially for the exercise!.Version: 3.0.1
✓ Dates and mealsYou can even get time zones right. I’ll be getting a refund..Version: 20.09.0
✓ Trying but has various issues when syncing to Apple WatchThe app is great, recipes and workouts, but I’m having trouble syncing with Apple Watch and for me this is a big deal as I was planning in using it without my iPhone with me all the time. The app did not save the work out I did yesterday on the watch and today the app disappeared from Watch and even reinstalling didn’t work. If I can’t use it on my watch I’ll probably cancel before trial ends and will look for a similar one. 🙁.Version: 4.2.1
🙂 8fit Workouts & Meal Planner Positive Reviews
8fit Workouts & Meal Planner works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact 8fit Workouts & Meal Planner.
⛔ 8fit Workouts & Meal Planner Problems
