2
2 star

Total 8 Negative Reviews

MyTherapist App Complaints & User Negative Comments 2024

MyTherapist app received 8 complaints, negative comments and reviews by users. Have you ever had a bad experience using MyTherapist? Can you share your negative thoughts about mytherapist?

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MyTherapist for Negative User Reviews

The worstRandomly won’t open, buggy, has never worked as expected. I spend 5-10 minutes every appt messing around with this stupid app. It’s a waste of everyone’s time..Version: 1.4.4

No usableYou cannot see what you are typing when the keyboard pops up, so you can only receive messages. You have to log in every time you have a message notification..Version: 1.0.7

Doesn’t workThis is so frustrating - no matter what I do it won’t work on my mobile device. I’d really like to be able to use my phone instead of the computer. As is, the app is useless..Version: 1.2.6

Poor UX, poor video qualityThe design feels dated, the the UX is not intuitive. Portrait mode only. Buggy. I don’t have any confidence in the privacy and security, because how would an app that can’t compete on the easy things be able to compete on the hard ones. It has calendars, messages, payments videos. Why is it trying to do all the things, instead of trying to do the core things well? I don’t understand why my therapist can’t just use a better video conferencing app and best in class tools (better calendar, better payments, etc). All of those apps are better on privacy and security and would help my counselor better manage her business. By the way there are *2* different apps called MyTherapist, by two different developers. This is the worse of the two and it’s quite confusing when your counselor tells you to download it. This is just a reminder that worst software is being made for healthcare and public education.Version: 1.2.9

Stupid AppWho designed this nonsense? It looks outdated and it won’t even let me sign in with the correct credentials. Waste of time..Version: 1.2.6

Just stopped workingAfter using it for three months it just stopped working.Version: 1.3.4

App Not WorkingI’m having trouble accessing content since the “bug fixes.”.Version: 1.5.2

GlitchesI just downloaded it and I type in the information and the app just closes instead of logging me in..Version: 1.5.2


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