- 78.0LEGITIMACY SCORE
- 82.5SAFETY SCORE
- 4+CONTENT RATING
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The Knitter Magazine App Complaints & User Negative Comments 2024
The Knitter Magazine app received 47 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Knitter Magazine? Can you share your negative thoughts about the knitter magazine?
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The Knitter Magazine for Negative User Reviews
✓ CustomerI spent $60 on a year subscription and bought it on my iphone. Now, I can't see it on my computer at all and apparently you can ONLY view it on an iphone or ipad. That is horrendous for knitting. I have bad vision and I honestly can't see the pattern well enough on my iphone to be able to knit. Really disappointed that there is no way to view this magazine on the computer if you are unlucky enough to have purchased it using an iphone..Version: 3.16.0
✓ The KnitterVery poor app, issues don't show up on purchase, you spend all day trying to access what you have purchased. I do not recommend this app, buy the magazine from a newsagents. Would not have given any stars but one star is the minimum,.Version: 3.10.0
✓ Find another knitting magazine without so many download issuesIssues are difficult to download automatically without having to use the restore purchases function or even deleting the app . Digital subscribers don't get the same benefits as paper subscribers we are second class citizens as far as the magazine is concerned. We have to wait until at least the day the mag is in the shop until ours is available. Often it is later than this before the digital is available. On the positive side having a digital copy makes using other apps such as knit companion a dream to use. But all in all the negatives outweigh the positives. Find something else..Version: 3.3.60
✓ Frustrating, part 2Update - was happy that I would be able to play with the reading mode and FINALLY print a pattern. Downloaded the new version and can’t find how to print and touching the screen to modify the appearance didn’t work. Love the magazine but hate the app. Can’t save a copy on my iPad and can’t save a pattern in PDF or KnitCompanion which is the app I use to knit. So pretty useless except as eye candy.Version: 7.0.0
✓ Worked good at firstI was thrilled with this at first, even buying the back issues at a special discount. It wasn't long after that that it suddenly quit loading the previously viewed magazines, giving a black screen and 0 indicating that it was not downloading. In fact it is on my iPad, but it just isn't opening. I've contacted support 2 times previously and got extremely long, complicated directions that I tried to follow. First time, it didn't work and the second was so long and complicated I never could figure it out! I thought it was a problem with my iPad and thought it would, rectify itself when I got a new one. Nope. Still doing the same thing. I've contacted support yet again. This is doing me no good if I can't read old issues! I cannot recommend this app as long as these issues continue..Version: 3.3.63
✓ IPhone version won’t restore purchasesI bought all the back issues via the iPad version of the app. They won’t restore on my iPhone. Several times yesterday I also got error messages saying it couldn’t connect to the App Store. Seems to connect today, but still won’t restore purchases. The iPad version is fine though it seems to get stuck in a refresh cycle frequently..Version: 3.16.0
✓ Not Happy With New VersionI used to subscribe... But cancelled when the New Knitter App arrived. I cancelled for two reasons: 1. Month to month payment option for a subscription is no longer available and I wasn't inclined to pay $149 US each for this magazine and Simply Knitting (a related magazine from the same publisher) per year; and 2. When I downloaded archived versions of the magazines under my transferred subscription all of the pages are a blank black page and unreadable..Version: 3.3.37
✓ A good magazineThe Knitter itself is a good magazine. However, I do find it doesn’t give enough alternative economical yarn choices. The app is extremely unstable. I have bought quite a few digital copies but I won’t buy anymore as it is too frustrating to try and read them. However, the tech department was very helpful and quickly replied to my queries..Version: 3.16.2
✓ Does not work, appalling.Nothing happens when you tap to transfer editions to new app. New app does not synch and does not recognise my Apple ID and password. This is disgraceful and unless I can access my copies today I will miss a deadline for my sister's gift. As usual, all about flashy announcements and no thought for loyal subscribers who pay their wages. "immediate publishers?" Never should have bought this title if you can't provide the basic service of letting me read my magazines! SORT IT OUT,.Version: 3.2.37
✓ I have lost all my in app purchasesVersion 7.0.1 of this App can not restore my purchases and says “contact our help” no help link in app and here, the app help link opens up typeform.com and asks you to resister. How do I get help for this failed release instal? I had pursed through the app quite a lot of issues individually, year subscription and back issue offer. After latest update, I am unable to restore my purchases. Error message says to contact support. Can’t do that in app and support link here opens a site that I must register to first? How can I resort all my purchases?.Version: 7.0.1
✓ Nice when it worksNice app, but often quits unexpectedly, or fails to open..Version: 3.3.65
✓ Useless nowLast update rendered this app completely useless. crashes constantly, can't get to the support menu to report the problem because it keeps opening an the last issue i downloaded even though i keep exiting it! you're supposed to fix the bugs, not introduce bigger ones..Version: 3.5.58
✓ The KnitterI love this magazine. The new Knitter App honored my purchases on the old Knitter App for approximately three years and then one day, probably after an App update, they were gone. I owned nearly all the early issues. To add insult to injury, they frequently send me offers to purchase those older issues that I already purchased..Version: 5.5.2
✓ VERY HARD TO UNSUBSCRIBEI haven’t enjoyed the app at all. Too much a jumble of ordinary patterns. I prefer a focus on a style, yarn, size range. Or whatever. Quality please..Version: 3.16.2
✓ The Knitter new AppThe Knitter is an excellent magazine. I did finally manage to get my purchases transferred. But I discovered that I can no longer print a page (or more). This point alone will mean I won't be buying issues from the new app. When I first subscribed to The Knitter you couldn't print, but I complained and then saw that the print function was added. Now we're back to square one. Would you consider adding the print function?.Version: 3.2.37
✓ Lost features in the appIn the previous version I was able to print a copy of the pattern I was using. This feature does not appear to be in the latest version..Version: 7.0.0
✓ My previously purchased issues have disappeared.I have been a digital subscriber for years. I purchased the digital magazine through the app using iTunes apple and downloaded to my iPhone. A few years ago, I lost my issues on my iPhone and was never able to recover them. However, at the time, I was able to access them on my iPad. This month all of my issues have disappeared again. I have enjoyed The Knitter for years. Unfortunately, if my issues cannot be restored, I am unlikely to renew my subscription. I have contacted them for assistance but the issues have not been restored..Version: 8.3
✓ Baaad. AppI also lost all my old digital issues, this new app isn't working!! Customer support answered but twice their solution won't work. Yuk.Version: 3.3.37
✓ Knitter messed upI just downloaded the new app and it won't let me sync with my old purchased additions. I just lost about 50 dollars worth of magazines!! That is not cool.Version: 3.3.37
✓ Purchasing all back issuesI know a customer had a problem accessing theirs. Mine are all there. Really love the monthly MasterClass. UPDATED: new score = horrible I have always loved this app. I have lost access to over a hundred issues that I PAID FOR because I won’t allow them to manipulate my data and information with their new app. I wish I knew how to sue, and I’ll surprised that EU law permits this..Version: 7.0.0
✓ New ApLike other users I am really annoyed that I can no longer access my purchased copies of this magazine. You really need to get this sorted out. I have now cancelled my subscription and won't be renewing it any time soon..Version: 3.2.37
✓ FinallyAfter nearly a month, numerous emails between several people and a lot of frustration, I finally have access to my subscription. My year subscription purchased in the old app was recognized as a free trial during the app transfer- why it took weeks to be diagnosed and fixed I don't know..Version: 3.3.40
✓ JaniceVery frustrating to work with this app because issues just disappear and take hours to try and restore. Some of the extra mini collections have gone? T wanted to knit the Jan sweater which was attached to issue 32 but it isn't there anymore..Version: 3.13.0
✓ Not working wellReally like the magazine but really don't like this app at all, always freezing and shut down. Did not restore all my purchase from previous app. I really preferred the old app you could read in portrait or landscape, this one only allows portrait..Version: 3.3.60
✓ Love the magazine, but the app is terribleI love this magazine ...and would LOVE to see and access the issues purchased. Unfortunately, the app is slow and crashes before anything loads. Another reviewer describes what I see - black screens with a big 0% in the centre. Wish the publishers would send me paper copies of what I’ve already paid for so I can ditch this worthless app that never works..Version: 3.16.5
✓ Great MagazineLove the patterns it offers, however the app is too unstable. It worked very well at first, but now find it impossible to use. As a result I cancelled my subscription until they sort it out..Version: 3.16.5
✓ The KnitterSite crashes, previous downloads not showing when you upgrade your iPad and try to restore your purchases. Slow at downloading issues. My other knitting magazines that I subscribe to are much quicker and when restoring on a new device,all purchases are there..Version: 3.10.0
✓ Update that ignores your privacyThe update means you now have to sign in through gathered.how… which clearly states that they can gather information about you and share it. There are no alternatives, so unless you agree you have no access to previously purchased magazines. Terrible decision Knitter..Version: 7.0.0
✓ Room for improvementContent when you can see it is great. Frequent Problems with loading. Bought back catalogue ( at significant cost)of all however despite multiple emails have not been given access to them. Proceed with caution!.Version: 3.3.60
✓ Very frustrated with this new versionBefore the new version of this app was available I purchased a number of previous issues of The Knitter through the old app. Now I cannot access my purchased issues. This problem has existed for several weeks and I believe I have just been charged for accessing the issue I was knitting from. This is not good enough - do not buy inti this magazine..Version: 3.3.42
✓ New Version Is Very FrustratingI have been very frustrated with the new app. I have not been able to get all my purchases restored, even after contacting Customer Service. Every time I open the app, it asks me to subscribe...and I have had a subscription for over a year. It really like the magazine, but it makes me want to cancel my subscription. Please fix the issues!.Version: 3.3.43
✓ App no goodI've had nothing but trouble with The Knitter since the new app has been installed! First of all, why is it only possible to view anything in portrait? I want to view it in landscape, and all other apps have that facility. This app is well behind the times, obviously! Also, when I view anything in purchased copies and I want to view another edition I can't because it goes back to the previous one I viewed! There are no options or anything. A real waste of time, and I have now cancelled my subscription..Version: 3.3.37
✓ Doesn't work!The new app will not work. I will reinstall old one in the hope of retrieving my purchases. Not happy 😢.Version: 3.2.37
✓ Poor app and poor serviceWhilst I love the magazine, I have found the digital version unsatisfactory in the extreme. The latest version needs a clumsy registration process which means being unable to access a subscription for more than a month after purchase. Customer support is very poor and unresponsive to the actual problem. I’d try for access through your local library or Zinio instead..Version: 7.0.1
✓ The KnitterIf something works then why this need to change it! Whilst I had no problem synching my purchases the first thing I noticed is there is no longer a print option. When I sent an email questioning this I was sent a reply with no answer to my question. On the second attempt I was told I could take a screen shot of a page, email to myself and print it out that way. Really!? And the flashing banner at the top of the page is very distracting. Very disappointed by this app and will be considering not renewing my subscription..Version: 3.2.37
✓ Big problemThis new app apparently does not allow you to print a page from the magazine. When you are trying to knit a pattern with a chart and you want to follow row by row, printing it out is the easiest way--or importing it into another app where you can mark the rows. The old app allowed this. The new app has no option to do either. So my magazines are no good to me anymore. I will cancel my subscription..Version: 3.2.37
✓ Too buggyThe magazine is good for knitters with experience but the app is terrible - crashes frequently, issues disappear and won't come back without an uninstall and can't be shared over multiple devices..Version: 3.5.48
✓ Same problem with purchased special issues.All my special issue purchases have disappeared with the update. Apparently I have to repurchase them. Have requested the app people to look into it but no response. I did show them the receipts dates of purchase of each special issue but they have ignored it Don’t buy the special issues..Version: 5.6.5
✓ Worst app ever!Every month there’s a whole new way it fails to recognise my subscription. I’ve had to re-download my issues more times than any human being could count. Endlessly frustrating and wearying!.Version: 3.3.42
✓ Back IssuesI can’t access back issues; they have disappeared from the app. Please fixed this glitch..Version: 8.0.0
✓ WorthlessCould have finished the socks I was knitting with the time I have spent trying to get this app to work. Will not recognize my iTunes subscription and I keep being told that it is fixed. 3 strikes..Version: 3.2.37
✓ Seriously?If I want to buy patterns or magazines I will seek them out. This was touted as a knitting app. It is nothing of the sort. It’s. Platform to sell print material online, nothing more..Version: 3.16.0
✓ Worst company support ever!!Love love the magazine but since new app constantly says order or pay and my subscription is good for three more months. Cannot access my old issues. I am totally fed up..Version: 3.3.37
✓ The Knitter magazine is fraudulent! Don’t purchaseFraudulent purchase Don’t buy!.Version: 8.0.0
✓ Not happy!I tried to find more information about canceling and ended up on an info page that would not let me go back. I better not be charged for this!.Version: 5.3.7
✓ RipoffThe digital purchases do not download after payment. No customer device AT ALL! Don’t be ripped off like I was..Version: 5.3.7
✓ ReviewThe content of the magazine is good but the app is money wasted. My magazines are difficult to download and then disappear very quickly..Version: 5.4.1
🙂 The Knitter Magazine Positive Reviews
The Knitter Magazine works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Knitter Magazine.
⛔ The Knitter Magazine Problems
