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NYT Cooking App Complaints & User Negative Comments 2024
NYT Cooking app received 54 complaints, negative comments and reviews by users. Have you ever had a bad experience using NYT Cooking? Can you share your negative thoughts about nyt cooking?
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NYT Cooking for Negative User Reviews
✓ I’d give it 5 stars if it had measurements in gramsIf you’re selling an app to an international market about cooking, allow people to see the amounts in grams and millilitres instead of ounces and cups. Not only is it a more precise way doing measurements in grams, it’s also acknowledging that America is one of the few places that uses ounces etc. Otherwise, I love the app!.Version: 4.14.0
✓ FreakanomicsWell here is a classic example of an app with fake reviews. Unfortunately, for NYT it’s the good reviews that are fake. It’s just not possible for an app to have a field goal rating of distribution. About half of the reviews are five stars and the other half is 1 star with just a few sprinkled among the 2/3/4 stars. If you search for recipe apps then look at the ratings, each of them will have a downhill rating: meaning the majority of the reviews are 5 stars with fewer and fewer ratings distributed amongst the stars 4-3-2-1. Don’t believe the 5 star reviews for any app when you see an equal distribution of 5 and 1 star reviews. In the case of the NYT cooking app, most of the 1 star reviews are from users that believe the annual price of this app is just too much, I am in that group. When the app used to be free, I used it daily and Ioved it. I might even have given it a 4 or 5 star rating. Did the app crash from time to time, yes it did. But I didn’t care. Did I experience issues with my saved recipes? Yes, but I didn’t mind. The app was free and with free you accept these issues. This app is unfortunately just not priced correctly to get the rating it deserves..Version: 3.0.0
✓ Measurements unitsI'm general I'm a decent cook living and raised in Europe .. Where kg grams or cups are used predominantly . So I got 3-4 NYT recipes quite wrong because the conversion did not work out well for me. While EU is in your target areas, itbwould be preferred you could give us a choice on measurement unit and prepare properly your delicious recipes ...I hope it makes sense ? Thanks.Version: 4.81.0
✓ Brilliant content let down by one major flaw...for non USGreat content but only three stars until there is a conversion from US weights and measures to metric. It should be so simple..Version: 4.9.0
✓ Love the app. But...Great app ... subscribe to NYT half for this half for news ... but can you please: * use metric as well as whatever you use in the US * when follow a link to the recipe from insta. I’m asked to log in even after I’ve done it a day or so ago Otherwise perfect..Version: 4.14.0
✓ Dreadful app - makes it difficult to leaveYou have to speak to two agents to get your subscription cancelled then they stop it straight away rather than when the month you’ve paid for end which is against what most apps do. Recipes disappointing - can get better for free with a Google..Version: 4.28.0
✓ Now subscription basedI'm disappointed that you now have to pay for a monthly subscription to use the app.Version: 3.0.0
✓ You must subscribe to use this app!As title, without subscription you cannot use this app..Version: 4.92.0
✓ You can’t leaveStupid app and subscription system where you are required to call a contact centre to cancel the subscription. Then when you try to call it or use the chat bot you find neither of them will connect.Version: 4.59.0
✓ No metric, so useless outside USFirst, you need to know that this app is useless without a paid subscription. Fair enough provided the app is good. I downloaded it and luckily realised before paying any money that the app does not use metric. So this app is pointless for the 90% of the world that doesn’t used pounds and ounces. Too bad..Version: 4.8.0
✓ Great recipes, mediocre functionalityGreat recipes - love the curation and discovery. The app itself, however, could use more work to improve feature set and functionality. For example: 1. A recent update got rid of the ability for users to view their list of “Cooked” recipes. 2. The comments functionality doesn’t allow for direct replies to other comments, so there are a bunch of comments floating around without context, responding to older comments by other users. It makes the comments section messy and not useful..Version: 4.88.0
✓ The Metric System.Given that the app is on the internet and has a global readership, why is the New York Times Cooking app written solely in the British System of Weights and Measures? A simple toggle switch in the app’s Settings, which can display measures in either Imperial or Metric, can solve this issue once and for all..Version: 4.72.0
✓ Login constantlyHaving to login over and over again is exceedingly irritating. It happens with “games” too. Please please please fix this..Version: 4.93.0
✓ Nice recipes, but lack of European measures a real hassleI’ve tried a few of them, and the variety is great, but I keep being interrupted by having to calculate European measurements. It would be useful to put them in the recipes after the US ones. The results are delicious..Version: 4.77.1
✓ Metric measurementsUseless without metric conversions. This is a basic function all cooking apps must have unless for the US only..Version: 4.2.0
✓ NYT sandbox. Does not play well with othersI really dislike this app. It is not an all purpose recipe app. It only is really useful for recipes published in the New York Times. Well I can save recipes to my “recipe box”, I cannot search the recipe box. Instead I must search New York Times recipes to see if I can find the one I’m looking for. Even worse while I can save recipes from the Internet to my recipe box, they often or saved without an image and in brackets saying “name not available”. There is no way to edit the name to make it useful. This is particularly the case for recipes saved from the Washington Post. And when I open up recipes that have been saved from other locations to find out what is in them because they have no name, and then close the recipe because it’s not the one I was looking for, it does not return me to the place in the list of recipes I had opened it from, but defaults back to the recipes saved from NYT so I have to scroll down to continue to hunt and peck to find my the non-NYT recipe I was looking for..Version: 4.53.0
✓ FMacGreat recipes and app BUT the lack of a metric setting option for measurements and oven temps is incredibly annoying for non-Americans so probably won’t subscribe..Version: 4.46
✓ If there was a metric system option available, it’d be true loveI’ve used NYT Cooking for years and mostly love it - the food and writing are great, the recipes (mostly) easy to follow and the comments are easily my favourite thing to read, both for tips and comedy gold. I just really, like really really, wish there was an option to convert measurements to the metric system. Most food blogs and other recipe sites have ‘US/Metric’ option these days, so it seems a bit mad that NYT doesn’t follow suit, especially considering its international readership and the tiny fact that no other country uses the imperial system..Version: 4.35
✓ Hard/impossible to unsubscribeNot possible to unsubscribe in the app in any way other than talking to a representative. Even then, they don’t respond. Unethical way to sign people up for an app for sure..Version: 4.21.0
✓ They make it impossible to cancel the subscriptionI hate these companies that just think: oh let’s make it hard as hell to cancel the subscription so they might give up and just continue paying forever. I had to start the chat 3 times! In order to give them all the information they need. And forget about something as simple as just clicking the button. Just lost 30 minutes on my time..Version: 4.36
✓ Threatening emails and dark patternsI was happy with the app, and then one of my credit cards expired and I forgot to update it. Then came… the slew of threatening-sounding emails saying my payment is “past due,” “urgent billing notice,” etc. So then I had had it and went to cancel the subscription, and that’s when I saw the dark pattern. It says you have to call to cancel, but then you log into your account and there’s another option to cancel by chatting with an agent. There is no other way to cancel your subscription- you can’t do it on your own on the app or website like you can with almost any other subscription service. And if you don’t pay the past due amount for the subscription you weren’t using anyway, you’ll just keep getting the emails. Even after you cancel your subscription. Yikes. I wonder how much money NYT actually gets back this way, and if it actually offsets the cost of having chat and phone agents dealing with subscription cancellations, which I can imagine is one of the top reasons people contact them. Anyway, I was planning to cancel and maybe come back at a later date when I’m done traveling, but because of this dark pattern and threatening emails I plan to never come back. Hope that last $5 was worth it!.Version: 4.38
✓ Excellent recipes - wish they were more timelyI love the NYT cooking app and use it regularly. I do have some observations/complaints: 1. Recipe of the day - recipes that are clearly event/seasonal specific are not posted far enough in advance to be useful. E.g. todays Fresh Ham with balsamic glaze posted the day before Easter, a great pie recipe was posted March 13. In order for a recipe to be useful, people need a little more lead time to plan (a week?). Yes we can search ahead for what we want, and I do, but I’ve had a few sad moments seeing a recipe id love to make for Thanksgiving or Christmas the day(s) before or even day of the holiday — too late to matter. 2. Search capabilities need to be improved as many others have noted, with more fields and limit/sort options. 3. Ratings seem a bit skewed — i dont think I’ve ever seen a posted recipe rated below 4 stars, even if many of the comments are negative. How can this be remedied? I feel like epicurious does a much better job of “using the whole rating scale.”.Version: 4.34.0
✓ Great app but has bugsLove the recipes but when I open any recipe that hasn’t been reviewed the app freezes and I have to close it completely and reopen. I looked up app support to see if you can get help but there’s no option for that.Version: 4.81.0
✓ Please fix the jumpy commentsLove the app and content, but please do something about the recipe comments jumping around all over the place. It’s been like this forever, surely this can be fixed?.Version: 4.92.0
✓ Not for the rest of the worldNeeds to have metric equivalents to be of use outside the United States.Version: 2.0.0
✓ Recipes need to include metric conversionsThe app is available and for download to a global audience - I have acquired from the Australian App Store. As such I think you should be making the effort to publish recipients with metric information since far more of the world uses metric than not. Thanks!.Version: 4.68.2
✓ Needs more recipes and features to warrant costGood recipes but limited range and doesn’t rival other free services (like googling a recipe). Added features would help attract people to pay..Version: 4.74.1
✓ Where is “Cooked” ??Loved loved this app until I just noticed that you can’t easily filter by recipes you’ve marked as “cooked,” meaning for favorites you have to search through everything. Please bring this feature back!!.Version: 3.2.1
✓ MeasurementsYou should add a feature that can adjust amounts. Half, double, etc.Version: 4.90.1
✓ Great recipes, lousy appIt is a recipe box. It does have decent search functionality but doesn’t take advantage of being an app. You are able to mark “I’ve made this”, but not able to clearly see this amongst all recipes or filter on this field, give it your own ratings or write your own cooking notes — so less than you can do with a physical recipe box. The two tab structure of ingredients — shopping list — and cooking instructions is also problematic because ingredient prep instructions are frequently included on the ingredient tab instead of within the recipe instructions. You are also not able to use for weekly meal planning and calories/nutritional info not provided. You are not able to search of multiple ingredients you have in your pantry to find a recipe for what you have available. This app could be so much more. I had hoped I’d get more functionality for the subscription fee..Version: 4.61.1
✓ Great, but why are you so afraid of metric?The app works well and the cooking ideas are great, with easy to follow instructions. However, all time saving is useless as you don't offer an option to have the quantities in metric measurements. A real shame, as this would be so easy and would encourage use outside of the US. Please incorporate this as a feature..Version: 4.72.0
✓ DeletedEnjoyed the app while it was free but definitely not worth the $7.00 month. Unsubscribed to their email as well - what's the point when I can't access their recipes without a subscription. So many free recipes out there..Version: 3.0.0
✓ What happened…I used this app 2 nights ago and it was the same app I know and love. I open it today and suddenly the saved recipe section is different. Searching by saved recipes is kind of cool, but it takes so long to load. The old version had the top ribbon show your saved recipes that matched whatever search you made so I don’t see what this new saved recipe search is really adding other than a loading screen. Also the recipe count maxes out at 999, I saved additional recipes and the number did not change. The main thing that I do NOT like is I cannot find a catalog of the recipes that I marked as “cooked” anymore. This is a major loss for me, as this was how I found old favorites and kept track of all the NYTimes recipes I’ve actually made. Overall, I really don’t appreciate the changes to the saved recipes section. The UI is worse, it takes longer to load, and recipes are MORE difficult to find. I don’t understand why the developers chose to change this section and I wish it would go back to how it was before..Version: 4.86.0
✓ Now I have to pay 7.00 (US) a month for it??Deleted. Boom gone..Version: 3.0.0
✓ Unclear if this is a pay app or notNot sure why it prompted me to pay for this. I logged in with my NYT credentials and I then had access. Is this I included in the NYT subscription or not? This is unclear from the first pages of the app..Version: 4.14.3
✓ Finding it impossible to cancel my subscription.Miserable with frustration at difficulty in finding a way to cancel my subscription - told that my email address isn’t on their system and that I must have subscribed through a third party. I have no subscription on my Apple account so.....they can keep taking money every month and there is nothing I can do? It’s an ok app but I just didn’t use it enough..Version: 4.23.0
✓ Great when it was freeGreat app, but not worth $7 a month, uninstalled..Version: 3.0.0
✓ App Not WorkingThis is the second day in a row where I’ve tried to open the app and all it shows is the subscription information. Yesterday it took about five hours of trying to figure out why my subscription had suddenly expired before the app came back online, and today the app is having the same issues. Not sure if NYT is doing overnight maintenance in the US but it’s making it impossible to cook breakfast in the UK. Hopefully this gets sorted ASAP because I use this app for all my cooking. Recipes are great but the app being offline for hours is a problem..Version: 4.79.0
✓ Content great, app not as greatApp would be improved if: -Save option “floated” or were at the bottom of the actual recipe instead of being at the top near the picture, where you can’t see ingredients, instructions, or reviews and presumably wouldn’t even know if you wanted to save it yet -comments section weren’t glitchy - as it is, the comments rearrange themselves at random, as you’re reading them, which is frustrating because they’re usually super helpful (NYT home cooks are awesome at sharing tips and suggestions, they’re seriously the best and often hilarious/endearing) -comments could be edited and could be switched from public to private and vice versa - the default is to make them public, so if you forget to toggle the switch to Private before you save, everyone will see your note to yourself and you can’t undo it I’m not convinced the app is any better than just using an internet browser and looking at recipes that way, but if you don’t want to use a browser on your phone (or don’t have one), the app is convenient if there’s no computer or tablet handy. Also worth noting: when you have a recipe open, your iPhone won’t auto-lock, which is a feature I appreciate but it can drain your battery if you forget about it, so keep that in mind. Happy cooking!.Version: 4.56.0
✓ Great app, few recipe organisation optionsThe recipes are fantastic, but really hard to search saved recipes, and nutritional information is hard to come by..Version: 4.31.0
✓ Why no option for metric measurementsNice app and brilliant recipes, but the lack of metric conversions is a pain for non-US users. Yes, I can convert separately but it’s a pain. This would be relatively easy to fix and would help open app to much wider audience..Version: 4.81.0
✓ Search function is brokenYou can only search once, it removes the bar, and the only way to search again is to close the app entirely and start again. Even to get there, it takes 3 clicks to search. There should be a search bar, you click it, and it creates the cursor to begin typing. There shouldn't be a separate tab, the existing tab can just appear below the search bar after it is selected. There is enough negative space in the default Browse screen to put a search bar. Wild. It's also too easy to go into and out of recipe following mode. swiping back and forth is fine but let it be a two finger swipe or something to get out of it, since you are going to use hands that are covered in dough or whatever. Put the ingredients and directions on one screen! The iPad is big enough that I promise you can have a list on one side with checkboxes and directions on the other..Version: 4.92.0
✓ Limited ContentI have used and enjoyed this app for a number of years. The recipes are usually quite good and the ability to save ones you would like to try is wonderful. This is one of my first resources when looking for a specific recipe for something like mushroom soup or chocolate soufflé. However; I have recently become very frustrated with one newly changed facet of the app. Previously, I was able to read the food articles as well as the recipes as part of my paid subscription. For example, the app will list a recipe and in its blurb would be referenced and linked a cooking column from which the recipe originated. I enjoyed reading the cooking articles and seeing the other related recipes. Now, however, the app is asking me to pay for an additional subscription to the newspaper to read these articles. This seems quite silly to me as I’m already paying for the cooking content and was previously able to read all of the cooking content for my annual subscription fee. I’m not trying to read yesterday’s front page headlines, I’m trying to read a 5 year old cooking column. This limitation has very much decreased my enjoyment and usage of the app. I am now considering dropping my cooking subscription since I can no longer access all of the ‘cooking’ content..Version: 4.58.0
✓ Great recipes! App has it’s quirks.What would make this app 100X easier for me to use is if I could select the item from my grocery list that I want to make tonight and then clicking on it would take me to the recipe. Instead I have to go to search and even if I search my recipe box, every recipe with those search terms (10K+) will come up, meaning I have to remember the exact title, in full, of the recipe and search for it, even though I have already selected it in my grocery list. Please make searching in your own recipe box and using your own grocery list to prepare meals, a little easier? Thank you! The app is great for me otherwise. I especially love the comments where folks who know the recipe share hacks, subs, and practical advice. UPDATE: NYT Cooking did exactly what I had asked for! WOW!!! Thank you for listening to the user community. This is what makes a successful app. Thank you!!! Wishing you all the best and a raise. ;).Version: 4.86.0
✓ Bad update 4.86.0 - bewareThe latest update wiped out all of my saved recipes from around the web. These were recipes from outside of NYT that I was able to upload to the app. The ability to add external recipes was one of the features that made this app great, and made it my one-stop cooking app. This was done without warning, and wiped out YEARS of favourite recipes..Version: 4.86.0
✓ Metric measurements would make it way easierWould be way better with metric. Otherwise great.Version: 4.95.0
✓ Don’t want ads when I pay for a subscriptionThe recipes are good but I thought that by paying for a subscription I would avoid having ads in the recipes. This might be a deal breaker for me but I will see how I feel when it’s time to renew..Version: 4.89.0
✓ The app is SO BUGGY!Freezes constantly. Have to close app and restart almost anytime you from section to section. Recipes are great. App is as mediocre as a fast food burger..Version: 4.78.0
✓ Outrageously bad.Who edited this ? For example " deconstructed Caesar salad " shows a hunk of cheese and a romaine lettuce. What DOES the result actually look like. And every novice cook in the world has added crappy info - go and eat at your mother' s house please..Version: 4.84.0
✓ Not feeling the loveWhen I first got it I thought it was great. It has slowly gone downhill though, to the point where it’s not even really useful anymore and definitely not worth the price. It just feels like the app is being neglected, and with every update it gets worse. It was great that you can save recipes from other sites, but now the app no longer shows the pictures of non-NYT recipes so you have to read the title of each one to find what you want. Forget about browsing through your saved recipes to find visual inspiration for dinner! Also, it does not allow you to organize non-NYT recipes into different folders... Thus in order to find anything I have try and remember the exact title of the recipe I’m looking for and scroll through dozens of recipe names hoping to find it. It is literally easier to google it and just find the recipe online again. The final insult was that now it makes you sign in every single time you use it which is a huge PITA... I’m not really worried about someone stealing my recipes! If you’re just saving NYT recipes this would be adequate but if you want to save all your online recipes in one place, look elsewhere. I switched to Paprika..Version: 4.7.0
✓ Great for omnivores; vegetarians/vegans not as much.Like most app users, I expect that the AI behind the apps I use is intelligent enough to provide meaningful personalization. I’ve used this app for 3 years, and my recommended recipes primarily point to meat and cocktails. I’ve never made a single recipe from the app with meat of any kind, so these suggestions are remarkable. And, of course, I can skip over them, but the point of apps (particularly those with a pay wall-at least in part) is that they learn my behavior and then make useful suggestions to help me find the kinds of recipes that in turn bring me back to the app. A lot of the recipes are good, but as this as a review of the app itself, and the app’s AI is a bit lazy, so the review is correspondingly low. Also, a good number of the vegetarian recipes include things like chicken stock and parm, which of course makes it not a vegetarian recipe. And while the omnivore argument is “can’t you just skip it” yes, of course, but I think I can also reasonably expect that a recipe marked vegetarian actually is what it says it is..Version: 4.55.0
✓ Provide metric system as option for ingredients, degrees etcThe recipes are good but the ingredients and other instructions are too US centric to offer it in Europe. We use the metric system over here, guys! There was apparently a recent change that grams information are also provided. That is a step forward. But degrees are still only in Fahrenheit and not in Celsius. Also sometimes it’s missing if temperature is supposed to be fan assisted or not (which every other recipe in Europe will tell you). Now, I know that a publisher like the NYT will be America-centric obviously but to appeal to an international audience it would be good to provide other options for instructions. Of course I can convert everything - which is what I do if I cook something from NYT cooking - but it puts you off because it’s too inconvenient to do it all the time..Version: 4.77.0
✓ Metric?The recipes are excellent however it would be excellent if they offered a quick button to switch to metric measurements as at the moment, it requires me to look up the measurements then swap to another app to convert them. Frustrating!.Version: 4.74.1
✓ Love recipes… appHard to navigateIf I click from Google to the app it often diverts me to a different recipe. I have trouble finding saved recipes too..Version: 4.70.0
🙂 NYT Cooking Positive Reviews
NYT Cooking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact NYT Cooking.
⛔ NYT Cooking Problems
