Structure Sensor Calibrator App Negative ReviewsXRPro, LLC

Structure Sensor Calibrator Negative Reviews

5
5 star

Total 25 Negative Reviews

Structure Sensor Calibrator App Complaints & User Negative Comments 2024

Structure Sensor Calibrator app received 25 complaints, negative comments and reviews by users. Have you ever had a bad experience using Structure Sensor Calibrator? Can you share your negative thoughts about structure sensor calibrator?

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Structure Sensor Calibrator for Negative User Reviews

Doesn’t work in iPadOS at all.Crash whenever save the calibration result..Version: 4.0.4

Doesn't workSo you buy the isense and then use the app to calibrate only to be informed that calibration is disabled for the isense device??? WTF!.Version: 2.0.2

Great but only for iPadI wish is for my iPhone too cant calibrate on my iPhone so picture not covering the 3d image is terrible.Version: 1.0.2

The app keeps reporting insufficient sunlight and doesn’t allow indoor modeThe app keeps reporting insufficient sunlight even when I stood under the sun and doesn’t allow indoor mode. I am using iPhone 6 Plus on iOS 12.5.5.Version: 4.0.5

Waste of timeI had the previous version of this app installed on an 4th generation iPad with iOS 10.1 and a structure sensor purchased direct from structure. As this update it refuses to download saying it 'is not compatible with this iPad. Other apps work so clearly occipital need to get their act together and release real software that doesn't look like a ten -.Version: 2.0.1

You broke it (again)You need to start testing your app before you release updates. Your customers are trying to use their structure scanners but you make it really difficult. The calibrator app freezes, crashes and runs super slow and can’t adjust the calibration on my iPhone XS Max (iOS 13.x) and the original structure scanner running FW v.2.0. The scanner app runs out of memory if you try to use the improved tracker feature and has lots of issues with tracking in general. Please restore basic functionality to your existing paying customers before you add new features!.Version: 3.1

Won’t workI was having no problem with the calibrator, then after 1/2/20, I can’t calibrate! Please fix it..Version: 3.1.1

Does not work for iPad Pro 12.9in 3rd genWhen I bought this in late 2019, it did not work (See or search forum posts for similar comments) and trying this in November 2020 - calibrator still does not work. Worthless device, wasted money, company does not stand behind their flagship product for basic functionality..Version: 4.0.3

IPod iPad Air iPhone none of them finished calibration even once!!!:(IPod iPad Air iPhone none of them finished calibration even once!!!:(.Version: 1.2

Would it kill you?To offer calibration support for isense? Your company should have thrown those sensors in the trash rather than liquidate them to unsuspecting resellers. Bad PR is what you get for it..Version: 2.1.1

DisappointedSo far I haven’t been able to use my new Mark II sensor at all, it won’t make it through the calibration without crashing over and over. I can’t even use the sensor with my computer, as the desktop software doesn’t support the sensor. Tell me again why I bought the highest price “package” with all the cable options, the iPad mount, the tripod, license to the desktop software and I can’t even use it to complete the calibration. What a shocking disappointment..Version: 3.0.0

Zero starsTerrible app and experience. It never calibrates and support is worthless. I'd love to have the money back I paid for the Bridge headset and sensor. It's a complete waste of money since it never calibrates so I can't even use the d@mn thing. Frustrating beyond belief. I really hope this company cleans things up because the tech is promising..Version: 2.1

No workyCrash after crash. Non functional app. Can’t calibrate my sensor. Running a 6month old iPad with all the latest updates..Version: 4.0.5

Be prepared to be frustratedCalibration is necessary say all the apps that work with the iSense sensor - pity then that the calibration app works so badly on an iPad Pro. Whether the checkerboard target is on a PC screen or on paper, calibration takes a long long time and is very hit or miss. Don't use this app if you are in a hurry or in a bad mood..Version: 2.0

Unable to calibrateKeep asking to calibrate but unable to calibrate with my iphone xr .... Crappy soft !!!.Version: 3.0.0

Doesn’t workI’ve been trying to get this app to work for four months. I have a mark ii and a 4th generation iPad Pro. The app will not recognize the scanner no matter what. Useless..Version: 4.0.3

How many hours does this takeIt never finished. I still can,t calibrate. I went outside for bright light and indoors. Still needs work!!!!!!!!!!!! Not ready for the iPad Pro 9.7. Terrible..Version: 2.1

CrashesWhen trying to calibrate crashes iPhone XS Max.Version: 4.1.0

Crash centralThe app crashes every time it starts calibration..Version: 4.0.3

Will not workI have a checkerboard that came with order and it starts to calibrate and app simply crashes. So far NOT a good experience..Version: 3.1

Cannot CalibrateGot the wide angle lens, and the Canvas App said calibration is needed. Run this app, and it cannot connect to the calibration server. So, I essentially wasted money getting the lens. Been a waste of money for the whole system. Better off with a laser measuring device and paper... lot cheaper and less headache..Version: 2.3.0

Buggy softwareThere are no returns of this hardware. It is designed for scanning large objects. It is useless for 3d printing unless you are making miniatures..Version: 2.3.7

Dropping iPad 4?I have version 2.0 of this ap on my iPad 4th gen, and it works. But I cannot update to version 2.01 because it says it's not compatible. Hope they won't drop support for my iPad in their other apps..Version: 2.0

Dropping Support?No longer useful to me as support for iPad 4th gen is was dropped, why?.Version: 2.0

What now?The new version of this app is no longer compatible with my ipad4. Occipital has decided to obsolete my entire system. If I want to still use the scanner I now need a new ipad too. This makes their product one of the most expensive on the market..Version: 2.0


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