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Amazon Fire TV App Complaints & User Negative Comments 2024
Amazon Fire TV app received 116 complaints, negative comments and reviews by users. Have you ever had a bad experience using Amazon Fire TV? Can you share your negative thoughts about amazon fire tv?
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Amazon Fire TV for Negative User Reviews
✓ Buy A New RemoteTo put it simply, the app has a loading issue. Even on a strong, stable connection, it can take quite awhile to connect your phone to your tv. Why does it take awhile? Simply because it doesn’t work. It will say “Reconnecting” while nothing happens. And you just have to roll the dice and keep trying to reconnect while it keeps failing. I’ve never written a review before but wow, this needs to be fixed. It completely invalidates the convenience this app should bring by allowing you to use your phone as a remote. I’ve read through other reviews and some share the same problem. The creators should be aware, but they do nothing to fix it. The app works, but it’s not worth it in the long run. Use the app while you wait for your new remote to ship, assuming you’ve lost it..Version: 2.1.2414
✓ Fire stickAt first I liked the fire stick until it was getting to be annoying and annoying like when it wasn’t working when the batteries were fine and when I didn’t press buttons it was playing buttons by itself. Not only that I think it needs to be a bit bigger cause I never know where it’s at 🤪🤣🤣 anyways either than that I would recommend it oh and I think when it’s getting older your Alexa works. I would say my brother’s favourite 🤩 is playing games on it. Thank you 😊.Version: 2.1.2011
✓ Constant glitchesConstant glitches.Version: 2.10.1
✓ Disconnects all the timeI should love fire tv. But I don't. The concept is great but nothing seems to work with it. The remote that came with it hardly ever works (need to remove batteries and reinsert all the time) so I decided to use the app instead. It's just like the remote. Disconnects if I don't use it for a few minutes and then won't reconnect. I have to close the app and retry and more often than not I have to redo this more than once. It had completely disconnected now so I deleted the app and reinstalled. And now the app doesn't load at all. I have fantastic WiFi in my house and the tv stick is only a few metres from the router, as am I. So it's nothing to do with the WiFi. I'm sitting here with a tv stick that I currently can't use. At all!.Version: 2.0.1392
✓ Doesn’t connect straight away have to keep reconnecting to tvDoesn’t connect straight away have to keep reconnecting to tv.Version: 2.4.251
✓ It’s good but I think it could be a little betterI lost my physic remote, so I found this app and installed it. But as I was checking out the app, I realized that you can’t turn of the tv from the remote which is really annoying. And another thing I realized is that you can’t change the volume from the remote which is also annoying because each time we sit down, we have to get back up turn the lights and change the volume. But other than that the app is amazing and it is really helpful. But I found out that when u load onto the app, it connects to my tv and it turns the tv on. But it doesn’t turn the tv off. Other than those, I think the app is really useful and it never has glitched for me before..Version: 2.1.2389
✓ Works great until it doesn’tI use this app because my plastic remote stopped working all of a sudden. It works fine, and I like that it has a keyboard feature so I can type more quickly than searching out individual letters. However, some of the features of the app remote don’t translate to certain fire stick apps, so it can be difficult to maneuver those apps with the slide screen on the remote app. And the app suddenly stops working with my tv and will not work for a day or two at a time before it magically works again. I will be using it to hit play on one show, and when I try to use the remote app a few minutes later it stops working. It shows that you’ve moved your finger on the selection pad, and it shows that the buttons have been pressed at the right time, but nothing changes on the tv screen itself. It’s quite frustrating when this happens, but when this app is great when it decides to work..Version: 2.1.69
✓ Worst app everWorst app..Version: 2.10.1
✓ IOS 13 update breaks Fire TV Recast setup flowWe recently moved to a new home and I needed to setup my Fire TV recast in a new location. I had all sorts of problems connecting from the Fire TV app on my phone (iPhone XS, iOS 13) so I assumed I needed to reset the Fire TV Recast and start from scratch - no big deal (I thought). After trying and failing to connect, then rebooting, reconnecting, etc. the ‘NEXT’ button kept freezing during setup within the iOS 13-compatible Fire TV app during the “connect to the device WiFi” step during setup. I tried and repeated this step for 30+ minutes before giving up. I then tried to set up the Recast using my wife’s phone which was still on iOS 12 (Fire TV app for iOS 12 on iPhone 7+), which worked immediately on the first try. [note: other than Fire TV Recast setup issue on iOS 13, the other features/functions worked after we set up the device from another phone].Version: 2.0.2846
✓ Could be better...App seems to work ok. Love to see volume controls added so no need to grab the tv remote for that. Would also be great for sound to be sent to AirPods via our iPhones and have access to manage volume..Version: 2.0.1283
✓ An option for desperate timesOur dog chewed up our fire stick remote twice now... both times, we were grateful we live in an age where we can control our TV via our phones. However, for some reason on my phone (iPhone 8, iOS 13), once the phone screen locks (like if it goes idle while we watch a show) it disconnects from the TV and the app seems to freeze or become unresponsive. I’ve tried closing the app completely and restarting it, but it doesn’t connect again until I download the app from the App Store and pair it with the TV again. Meanwhile, our firestick plays continuously with no way of stopping it while we try to get the app to work! It’s too bad this isn’t just a little better at maintaining its connection, otherwise it seems like a great option for controlling our TV, but at this point in time I would definitely only recommend this for desperate times since it is not at all reliable..Version: 2.1.69
✓ Only use if absolutely necessaryI’m not gonna sugarcoat it, this app isn’t good. Recently my remote stopped working so I’ve been using this app and not only does it take forever to connect (if it even does) it’s clunky and has varying sensitivity. Also at least for me if it disconnects which it did frequently while you have input a command it will continue to execute that command until it’s reconnected and stopped. This brings us to my story, as I input an exit command the app disconnected and the command was executed continuously which has the same effect as holding the button, and if you didn’t know holding the exit button begins a factory reset countdown. Now this would be fine with any half decent app as you have nice window of time to cancel the reset, but this app failed to connect to my TV before the timer hit zero and my Fire Stick factory reset. This app can come in handy if it’s a last resort, but it’s clear lack of polish really shown through for being both the cause of the initiation and the reason I couldn’t cancel this unwanted reset. The only thing this app is good for is convincing people to just buy another remote..Version: 2.1.2414
✓ Power button missing on the app remoteI would have given 5 star if Power button on the app remote is available. Hopefully they will include to the next upgrade..Version: 2.1.2265
✓ ContrôlePouvoir contrôler la television serait super.Version: 2.10.1
✓ MehI downloaded this app after the original Fire TV remote breaking as I could not buy a new remote without buying a new Fire Stick. At first I thought it was brilliant- a handy replacement tool. But it is not for every day use. It connects to one TV brilliantly, but not the other TV which is not far from the WiFi router. When it eventually does work, it is constantly trying to ‘reconnect’, but 85% of the time, it says it is offline and connecting. To summarise, if you are using it as an extra to a remote it’s great. If it is the sole device for the Fire Stick, it is not worth it..Version: 2.1.1125
✓ Not a bad app, but not a great one eitherTo be honest this isn’t a bad app, the idea is great and it is very convenient and f you have lost the physical remote like me. However, the app tweaks a lot. Sometimes I have to leave my phone on the app for a period of time just to continue using the app for my fire stick but even then the app will disconnect from my tv and take a long period of time to reconnect and if I’m lucky it’ll reconnect quickly but on the other hand it’ll continue to connect then tell me it can’t or continue to say reconnecting. It is really frustrating because I can’t stop my show or change to the next, even with my fire stick being on, connected to wifi and currently playing a show the app can’t seem to find my device. I read other comments and reviews like mines just to find out everyone else has the same problem and have been having this issue for quite some time now. I hope in the future this will be fixed because it is rather irritating..Version: 2.1.1649
✓ GlitchyMost of the time won’t connect. When it does it will randomly disconnect, then can’t connect or even find the fire stick. On the odd occasion it does work, it will continue to magically scroll through everything by itself until the app disconnects. It is excruciatingly frustrating..Version: 2.3.183
✓ Works as a backup, but doesn’t match the physical remoteI had to download this because my dog chewed up the original physical remote that came with the Fire TV. I was excited to learn that there was an app version, although once I started using it I was pretty disappointed at the overall usability and performance. My biggest complaint is that it is CONSTANTLY losing connection to the Fire Stick and most of the time I have to close and reopen the app several times in order for it to reconnect. I like that the main navigation arrows are nice and big, but as soon as you slide up the pause/rewind/fast forward controls, the down arrow becomes too small and you end up pushing buttons you didn’t mean to. If you’re like me and you end up breaking or losing your original remote, then this app works in a pinch, but otherwise I’d recommend sticking to the physical remote..Version: 2.1.1076
✓ Fire stick remote reviewBeen using this app for a couple of years now I first have issues with the keyboard not working one day, I was like OK that’s not a big deal. annoying right now my mute button does not work at all anymore does nothing and now I got I’m starting to see some bugs and some bugs with the connection and the app freezing when connecting sometimes I tried reinstalling the app after uninstalling it to see if that would fix it did not help. It’s annoying. I’m sorry to see that these issues now I’ve been using it for years as I said, and I loved it and I had no problems for this so it gets a three star from me because it’s still sort of usable if you guys can fix the bugs with an update I would appreciate it..Version: 2.1.2414
✓ Won’t connect to device and bug fixes have ruined the appThis app will initially connect and then just decide that or no longer wants to work. Frequently open the app and it can’t find my fire stick even though I’ve set it up and just refuses to connect. This happens I would say about 90% of the time and I’m not exaggerating, essentially rendering this app useless and wayyyy more hassle to use than is worth it. New recent big fixes have also removed my fire stick from the connected devices list and I now cannot find or connect to my fire stick so this app is completely useless.Version: 2.1.322
✓ Remote works for 5 minsHave to get the app as the remote for your fire stick won’t work after a short while and you can no longer control the volume of your tv. Back to having 2 remotes. Get a chrome cast and use your apps.Version: 2.4.275
✓ BrutalSuch a simple concept and yet your app sucks camel dick.Version: 2.10.1
✓ Awful AppThis app used to work but now it is awful. Always not connecting to Fire TV even though it says it is connected..Version: 2.1.69
✓ Please read this I need friendsIt’s just doesn’t work like because just whenever I entered it it kicked me right out so that’s why I gave it a one star because it’s a piece of junk I mean it barely works honestly I’ve had a lot of problems with it in the past and it’s just not for me or you so please don’t download this app your life will be ruined forever and I meanEver so do not download this game if you do your life will be torn apart so please whatever you do choose a different app to control your fire stick TV or you might throw whatever you’re using it on I’ve done that like three times and can I tell you why because of the stupid app that’s why it’s really getting on my nerves oh that’s right it’s just destroyed my last nerve i’ve now just started deleting the app and re-download and honestly nothing is perfect i’m not giving it a five star or four star or three star or two star or one star I know it might show that I gave it one star but that means zero because it wouldn’t let puts zero stars..Version: 2.4.275
✓ Worked fine Until 2/21 updateThank lease fix this Fire TV Remote!! This app has always worked just as intended until the update about a week ago. Now, after I’ve had Fire TV on for a bit & it asks if I’m still watching but when I open the app my fire TV (usually only one device, mine) shows up as in the cloud and not on active wi-fi. I close the app out, re-open, select my device and it just shows “connecting” until it finally says “Cannot connect”. I even reset my phone, turn it off/back on, disconnect from wifi/reconnect but I’m unable to get back in my device to “continue watching because it shows in the cloud (not on wifi) while my other device shows on wifi as normal. So, it’s not an internet issue, as one device shows on network & one doesn’t and it’s not a loose Fire TV connection issue as all my fire devices are permanently attached to and behind the TV, on wall mounts without cords accessible or in the way of traffic & zip tied in place. This is an internal remote connectivity issue with the remote & the device. Please fix this as soon as possible..Version: 2.1.1184
✓ Issues with updateSince the app updated 3 days ago, I have such a hard time getting it to connect to the tv. I have turned wifi on and off, closed and reopened the app & triple checked it. It will not connect, I just wait around for my device to show up. Sometimes it takes over an hour..Version: 2.10.1
✓ Volume buttonI guess a volume button is much needed other than that the overall app is pretty plain and simple..Version: 2.10.1
✓ I like this app…but it’s buggySo we lost our remote and have to use our phones. This is the only app that I have found that actually works decently. For the most part it works pretty well. There are times when it has issues “connecting” and we (this happens on both my bf phone and mine) have to completely close out the app and get back in. This usually works and we go on our merry way. Sometimes I have to do this multiple times throughout a show or a day. It just depends. It’s normally just a bit of a nuisance, but not anything too bad. Lately though, within the past week or so, the app has been completely freezing up. The arrow button will freeze making the firestick go nuts. Even after closing the app and opening it again it will only work for a few seconds. It is very random on when this will happen and then it will go back to working again. I have just redownloaded it, in hopes that it will fix it. Fingers crossed. But I wish they would fix the bugs that make it keep disconnecting. It really is annoying. I do like this app otherwise, as I said this is the only app I have found that seems to actually work with the Firestick (that is free at least). I haven’t tried any of the paid apps. I may have to go that route if this doesn’t work. Fingers crossed!.Version: 2.2.107
✓ Works good when it does, doesn’t work at all most of the timeExactly what is stated in the title. This is a perfect app for people who lost their FireTV remote, but it doesn’t work more than half the time… I struggle almost 10 minutes every night to get the app to connect so I can put on my go-to-sleep shows. It works best when you are connected to the same WiFi, but no matter how many times you restart the app, turn off the TV (physically unplugging), restart your phone AND restart your router. It’s about a 15% chance the app will recognize you are on the same WiFi. If you don’t hit the WiFi, good luck repeating the previous steps until you get it to work. Or try up to 20 times until it decides to roll over and connect you. Decently made user interface for an app, made by a declining company that gives you hope this app will fix the problem of your missing remote. Opinion: I feel like they make sure this is a frustrating experience so instead of working with what you got, they force you to buy another FireTV to get a fully functioning remote..Version: 2.10.1
✓ Good initially, but overall disappointing.When I first got it, this was so much easier to navigate through my firestick. Before getting this app, my issue always was me needing to pause whatever I was watching and not able to because I couldn’t find my remote. I got this for my iPad and iPhone and it was great. But two nights ago, something completely random happened and now all of a sudden the app won’t connect to my fire stick, the Sign In button doesn’t work, most buttons on the app won’t work initially either. I deleted the app and redownloaded it and nothing changed. I checked with my firestick tv, my echo, my WiFi/internet and everything was fine, it all came back to this app. I’m really not sure what happened but it’s a pretty annoying let down to say the least..Version: 1.0.18
✓ Remote Stopped WorkingRemote stopped syncing to TV. Got a new one, that remote didn’t connect either. Tried every remedy online to fix the problem and nothing is working. Have to use the app to use TV which is very unreliable, slow and inconsistent between my wife and I’s phones..Version: 2.10.1
✓ Loses Connection 24/7Horrible. I own 6 Fire sticks and have purchased twice that over the years for friends, gifts, etc. If you lose the remote or it stops working (has happened to 2) this app comes in theory is great. When it works it’s awesome; very simple to use. However, it RARELY WORKS. At this point I don’t know if it’s the app or the version of my Firestick, but it CONSTANTLY loses connection. Usually I click the proper stick and it just never connects, but recently the app itself has connected to the remote and then just timed out. It’ll kick me out, I’ll go back into it and the screen follows my touch, but never translates it to the receiver. I tried to give in and just buy a replacement remote, but $30 for a REMOTE is psychotic. They want consumers to buy more Fire TVs so they make them the same price as a replacement remote. Pathetic that you would rather inflate your numbers in Fire TV sales than sell a replacement remote at a reasonable price..Version: 2.1.69
✓ DisappointedDisconnects all the time. I have to restart several times ..Version: 2.6.2
✓ It’s very good, but needs improvementThis app was very useful when I lost my fire stick remote (idk how I lost it but I suspect it’s in my room), my mom mentioned it to me, and I reinstalled it. (my mom must’ve had the app previously) It took me by surprise of how good it was! I functioned just like my fire stick! (My fire stick was awesome btw ;-;) But there is two things that irritates me. And one of them is when my phone turns off automatically, it would have a little “Reconnecting” thing. This didn’t bug me much, until now. Now, if you leave the app open for a long time, the “Reconnecting” thing will be a bit long. (Not too long, but enough to annoy me) And, there is the last thing I need to complain about lol. If you leave the app for a long time, the thing I just said above is if your fast enough to come back. If you leave it for a long enough time, when you come back to the app, it shows how to connect to your fire stick TV. Now, this happens a lot, and it’s really stupid cause it takes so many taps just to be lucky and actually connect to it. Let me get straight to the point. Sometimes if I try to connect to it, (which means tap on what my TV is called) it doesn’t work. It’s like a frozen screen, but it’s not. And if I hit the wrong thing, which happens often, It would send me to “Add Devices”. Please fix this, it would be better for me..Version: 2.1.731
✓ Sound control and mute control stoppedSound control stopped working. Reset remote. Can’t get past sound control set up. Fire stick no longer working..Version: 2.1.2265
✓ HorribleBtw I think they’re changing the reviews so if this suddenly has 5 stars it wasn’t me! I’m noticing many negative reviews with 5 stars? Makes no sense. Connectivity is fickle. Some days it works and some days no. When it does work and actually connects the buttons constantly stick to on and continuously scrolls through the thread I’m going through it WORSE it continuously increases the volume when I’m trying to increase the volume and won’t respond to my attempts to decrease it, it just goes all the way up to 100 and then disconnects from the tv again!!! A NIGHTMARE. The only reason I’m using this is because the remote constantly stops working. Which is a common problem I see from the reviews. I’ve only had my fire tv two years but I’m giving it up and purchased a new LG due to the crappy remote and app. What’s the point of the tv if I can’t control it? It’s 2021 and I can’t even count on a single remote or app to work. Pathetic..Version: 2.1.1649
✓ It only works when it pleasesSometimes My Husband and I will be scrolling through movies. it will just do its own thing- then decide to stop working so then we have to watch whatever automatically starts playing for hours until it decides it wants to work again! we log out delete the app do everything we can with the TV to reset- and the app skips and doesn’t connect and causes all of our TV to act like a broken or scratched CD where it skips the whole time the app is connected. I honestly had no problems with this app up until a few months ago it started getting more frequent and now the last few weeks it has been unmanageable and we just haven’t been able to watch TV because of our remote. I would recommend adding a reset button considering the fact you can’t just delete devices unless you delete your whole account. I just wish it wasn’t so glitchy it’s unfortunate. They messed up the app and they know about the problem..Version: 2.10.1
✓ Only use if desperate!This App is great if your batteries on your physical remote go out or if you lose your remote. There are two main issues that I have with this App. The first one are connectivity to the actual fire stick. Sometimes the app doesn’t want to connect to the fire stick or there are issues while using the app. The second issue is the fact that the home button is right above the pause/play button and in order to get the pause/play you have to swipe up from the bottom of your device. The issue is the app automatically times out the pause and play button leaving the home button in the exact same place where you might have wanted to press pause/play. I’ve hit the home button many times thinking it was the pause/play button and it’s so frustrating to be watching a show and get completely kicked out to the home screen. Developers need to please fix that!.Version: 1.0.18
✓ One major problemIt’s a great app and works well but it has one major fault. I downloaded it a while ago when I lost my remote and it worked fine. I have two fire sticks in my house so I just connected to the one. But then when I tried to use the app it couldn’t connect to the right fire stick. I then had to spend my day searching for the remote. I lost my remote again a few months later and used the app but ended up having the same problem. I tried re loading and even deleted and re installing the app and nothing worked.Version: 2.0.1795
✓ FrustratingTo preface this review I’m basically required to use this app because the tv remote kills batteries within 2 weeks of them being brand new. This app would be useful if it could actually find my tv.. I’ve checked and made sure that both devices are connected to the same Wifi and still no dice. When the app actually does work you don’t get all of the same functions you would from your regular remote either.. for example being able to open up your menu and quickly select a sleep timer rather than going all the way to the settings to set one up. Very tedious and disappointing especially when every other app you’re required to pay to use it and/or it has way too many pop up ads. There is literally no win in this situation and I wish I had a different tv at this point..Version: 2.6.2
✓ CrashesAp fails lots, crashes or freezes all the time.Version: 2.10.1
✓ Freezing a lot latelyThis is my go to app now that I don’t have an actual remote for my tv. I’ve been using this app for what has to be about 2 years and these last few weeks I’ve given up on tv altogether because the app is tripping. I’ll be connected, get to scroll or click a few times then it’s disconnected. Reconnect, put in PIN number from tv, make 2 more swipes, and it’s disconnected again. 1 tap to the left = 3 to this remote, speeding past what I want to click on, try to turn the sound up a bit and it’ll go to max and I have to either wait until it reconnects or get up and turn it down from the tv, it’s just alot of playing and glitching with this app now. I don’t have the patience for this, I’ll just turn my tv off.Version: 2.1.2011
✓ It’s good but could be betterI find this handy as I have lost my remote and can not find it anywhere but it’s annoying when I’m trying to watch Netflix and it is very slow when connecting and says try again loads when I’m trying to use it, yes it’s better than nothing but it is not the thing in use of a rush. I have also had to delete the app and reinstall it a few times to actually get it working again I ask if this could be sorted out other than that the app is great :).Version: 1.0.16
✓ Seriously needs repairingIt works for about an hour then just completely unresponsive, buttons on the app recognise I’m pushing them but nothing happens on the tv and can’t get back to the connect screen. sometimes I cycle through my 3 devices with this app and one MIGHT work fingers crossed, total farce. If I unplug the fire stick then plug it back in it sometimes fixes it, sometimes not. I often have to use the Netflix app to play/pause what I’m doing which never fails, you guys should send them an email asking for help because this has been happening a while and tbh I don’t know what I’ve paid for and wouldn’t buy a fire stick again. The remote did the same thing for about a month before just totally stopping working but I think it’s definitely a software problem..Version: 2.1.69
✓ Difficulty level highApp will regularly tell me to make sure both devices are connected when both devices are connected. Not a reliable way to use fire tv and remote that comes with stick has a short life with regular aaa batteries. Requires alkaline batteries where other remotes do not. Highly recommend remotes to be charged with a plug in like Apple TV.Version: 2.10.1
✓ Love this appI love this app but it does not have a volume button so I have to get up and grab a remote.Version: 2.4.275
✓ 50/50Please update it and stop the app from being unusable half the time with the screen being unresponsive. I’m using an up to date iPhoneX..Version: 2.1.69
✓ Missing ability to select favouritesThere doesn’t appear to be a way to “favourite” channels and series etc…. On the physical remote you would hold the centre button until the channel or series is saved. That functionality doesn’t work on the phone app.Version: 2.10.1
✓ Why does this exist?App kinda works. Voice control doesn’t work at all. What’s the point of this app besides controlling your tv with your? That function was good like 8 years ago..Version: 2.1.69
✓ Remote controlMy remote is not working and can’t figure out troubleshooting using my phone for a remote and don’t like it..Version: 2.10.1
✓ AlrightCan’t turn the tv off and on like you can with the remote.Version: 2.10.1
✓ 50% uselessBeen using this for a few years and it’s completely useless 50% of the time. Constantly have problems getting it to connect in the first place, as soon as you switch to a different app it disconnects from the fire stick and you have to wait for it to reconnect. It frequently has problems and bugs so has to be uninstalled and reinstalled multiple times. Completely fed up with using it, but if I want to continue using the fire stick and prime subscription that I paid for, I don’t have a choice. It’s only been getting worse the longer I’ve used the app! The developers have had plenty of time to fix these issues and absolutely no progress has been made..Version: 2.1.69
✓ My problemsThis app has too much input delay and no volume controls what if my remote stop working I should be able to control my volume.Version: 2.10.1
✓ Practically UnusableIn the modern age where everything is a tap or button press away, I never thought I’d be forced to use such a nonsensical, awkward, and simply inoperable tool to flounder my way through an app which I’d previously thought unintuitive enough, but the mobile remote function is about as far from convenient as it gets. Its design is painfully obscure to use, making menu navigation maddeningly impossible. Inexplicably, neither a screen interface appears on your phone nor does a cursor appear on your smart tv. It’s clumsy, offering no reprieve from its terrible mismatched jigsaw puzzle of functions that seem to argue with you as you try them out in vain, systematically destroying your patience and sanity one step at a time. It’s about the only thing advertised as ‘free’ whereupon installing it you realize the steep price was your time and effort, and suddenly looking for the microscopic, equally unlabeled remote lost in the physical world is no longer so Herculean a task. Truly one of the quickest regrets I’ve ever experienced, this app’s utilization, borne from necessity and not desire, will surely cause me to seek therapy..Version: 2.1.69
✓ AnnoyingI got this app for when I loose my remote and when I need it it doesn’t respond to the tv.Version: 2.10.1
✓ Good but needs improvementI like this app this is pretty good. But there’s things that need to improve. For example, whenever my iPad which has the app turns off there will be like a reconnecting thing and it takes forever and sometimes when it turns off it will lose the fire stick. every time it turns off most of the time it loses the fire stick which gets annoying. my family has been using Firestick app for a long time as I have an experienced this type of problem until not too long ago. I gave it to three stars because of this problem. Some good things about it though is that it has very good sensory it has very good trolls to understand and I like how it has a keyboard you can type faster. If the people who made this app are taking the time to read thank you and I hope you guys have the time to shake this problem..Version: 2.1.2414
✓ No volume featureIt’s a simple function just add the volume function.Version: 2.1.2265
✓ So soI’ve owned this for more than a year but I find myself using the physical remote much more than this, due to the inconvenience of not having volume control or the on/off power button. I still need to have the physical remote next to me for certain maneuvers. Not worth it, too confusing to having to use 2 remotes. Other than that, the controls are pretty good, I prefer the touch pad for getting the job done faster, but many times it’s so fast, that it zooms through the entire screen, having you miss the target, you can’t control the speed either. From this point of view, the directional arrows pad takes you where you need to go, but in a slower pace…..your choice. Still, not having the power and volume control is a big let down for me..Version: 2.1.2011
✓ It’s not just me!I finally had enough and decided to write a bad review to see if maybe it will get the developers to fix the app, but in reading the very first featured review I saw when I came to the AppStore, it seems you’ve already been told about this problem, and for whatever reason, have yet to fix it. My remote works fine for one button press and that’s it for up to 15-20 minutes. My iPhone app does the exact same thing so if I want to watch a Netflix program, I have literally had to click Netflix with the iPad, then while it’s getting ready to use again I try and type in what I want to watch, then when I’m done with that, I have no choice but to sit and wait 10 minutes for either the iPad or iPhone to work again then repeat the process, till I am finally able to get to a show and push play before it freezes again. Which, being as it’s only job on the world is to change channels and it can’t do that, then you’re quite lucky I gave u two stars instead of one. I gave you two because this used to be a good app. I would like to see it like that again, so maybe pay attention to your 2.8 stars and do something about this..Version: 2.1.69
✓ Great app but needs fixing!!Recently started using this app as I went away but forgot the remote to my fire stick. Thought it was really good, however after a day or so of using this app, it has started to auto connect to my firestick but once this has happened it won’t do any of the actions that I’m pressing. It shows that it recognises me pressing the buttons etc but won’t do anything on my fire stick. It won’t even allow me to click off to try and re connect. I only manage to resolve this by deleting and then re installing the application. Which is long winded to do considering once you’ve done this the same happens again!.Version: 2.1.69
✓ Bad connectionI first discovered the app when a girl friend connected it to change what I was playing, I thought this could be handy! A few months after I got my fire stick the remote stopped working, I thought it was strange, changed the batteries but nothing. That’s when I really started using the app. It worked great at first but as days went on it would take a long time to find and connect to the fire stick. I tried my controller again which magically worked again. About a year later my dog chewed the controller so only the up and left button worked as well as the other so I couldn’t use it on the home screen since the down and right button didn’t work. Again same problem with the app, it can connect right away at times. Sometimes I have to try and connect 3-5 times meaning closing and opening the app. Other than getting connected the app works great! I like the keyboard feature which didn’t work for my iPhone 6s until the 11 generation update..Version: 1.0.16
✓ BadHow can one make such a bad app? Voice thing is bad. It keeps disconnecting and won’t connect back..Version: 2.1.490
✓ My reviewIt was working perfectly fine. It wasn’t slow, love the fact it has a keyboard to help you type when you search up stuff, but lately it’s just been kicking me out the app non stop,, at first I thought it was my phone until it happened to my friend a couple days later. I opened the app, and it kicked me out so I uninstalled it and then reinstalled it again, it carried on kicking me out the app so I restarted my phone and it still kicked me out the app, I have no clue if it just me or others, but this needs to be fixed other than that it was ok,so I’m gonna rate it 3 stars.Version: 2.1.2109
✓ Lost the remote, found this app. Should’ve searched harder for the remote.Intermittent connection. Sometimes won’t even display the Firestick’s name, and will disconnect after a while. Long movies especially. But the biggest disappointment about this app is that if you try to rewind for longer than a few seconds and then go to press play-the play/rewind/fast forward menu slides down and you end up pressing the back button which was above. This means that whatever you’re watching just stops and you have to go back into it..Version: 2.0.1112
✓ Don’t like the new versionThis app is so useful! My remote stopped working on one of our fire sticks, so I just use the app and it’s great, but I did an update yesterday and now I can only use the touchpad remote and can’t find how to change it to the simple remote. Please could someone let me know how to change it as the touchpad remote is awful!! I’ve gone though all of the settings, but I can’t see where to change the options..Version: 2.1.2011
✓ Was good until updateWas working great until recent app update now disconnects and i have to reset either fire tv or phone for it to work if i switch out and go to another app ie instagram or fb when going back to firetv app stops working.Version: 2.0.1112
✓ Missing volume featuresThere is no volume or mute controls on the remote app.Version: 2.1.2414
✓ Don’t updateEver since last update hasn’t been working. I very much dislike when they force you to update..Version: 2.10.1
✓ Search AwkwardWhen using the phone keyboard to search, there is no “go” button to say “I’ve finished searching, now search what I’ve typed”. Instead, you have to tap out of the keyboard menu, and back to the main menu, press down multiple times, and then click enter to finally search what you wanted it to in the first place. It seems awfully long-winded, especially for an app thats aim is to make typing easier..Version: 2.1.1649
✓ Not the WORSTThis app is useful when it needs to be. Like if the remote is across the room and I'm on my phone, it's super convenient that I don't need to stand to grab the remote when I have the same capabilities on my phone (so it's perfect for laziness) other than that, the app has connectivity issues. It takes a few tries before I can connect my phone to the firestick. I need to exit out of the app multiple times to reset it and hope it connects. Took me about 6 tries just now? Yesterday it connected instantly on the 1st try. Other days it's all over. Inconsistent. The only complaint I have other than the connectivity (which I can get over) is the fact that you can't control your TV volume. They should have a volume feature built into the app itself to allow manual control of the volume instead of using the TV's volume functionality. I used to use certain players that have volume adjustments built in so I know it's possible. Anyway, not a bad idea just executed poorly..Version: 2.1.322
✓ BrokenThis app is very very useful for when I lose my remote but recently when I have been using the app it says connecting when I try to connect it to the tv it says connecting u wait and then nothing happens and then it makes me do it again so I think there is a bug there so I have to delete and download the app for it to work again and it is very annoying please Fix otherwise apart from that bug it is a great app.Version: 2.9.1
✓ Fire Stick TVIt’s not the variety of TV that you can get with the Firestick that has pushed me to only give it 3 stars - the amount of content is pretty good! All of your favourites in one place, image quality is good too. The remote is no longer working the Firestick - changes volume only so at present I’m using the iPhone App. Which at best is glitchy. Takes ages sometimes for the app to connect even if I cleared the cache or refreshed the app via swiping up to clear. When it does work it’s great but I really just want my hand remote to work..Version: 2.1.1076
✓ DisconnectingKeeps disconnecting and then can’t find my tv they are both connected to the same wifi and it’s turned on can’t seem to find a problem? Also wish there were volume controls.Version: 2.10.1
✓ Didn’t work properlyEvery time i open the app it completely reconnects to my TV. Trying to find it all the time. Painful. Does work but intermittent..Version: 2.7.2
✓ Keyboard no longer workingUse to rely on this function. Option is there but keeps reverting back to main screen..Version: 2.1.2265
✓ Was good, now, not so muchSince the latest update, it is glitchy as hell, and takes forever to reconnect when you navigate away from the app. Also, if you type anything, it will always reopen to that screen no matter how many times you restart the app. Don’t get me wrong, once it’s up and running, it’s fine, but the reconnect issue is a pain when you are binge watching a series on Netflix or Prime video. Also when starting a video on prime, it immediately pauses for no reason. As this is the only remote I have now, after 4 different fire stick remotes crapped out on me, I have to live with these issues..Version: 2.0.1795
✓ App crashes or disconnectsWe bought an Insignia Fire TV & used the remote that came with it for about a month. The batteries died & upon replacement they soon died again. Rather than spending $8/mo on batteries which is basically the equivalent of a subscription, we downloaded the app. We have 3 phones we use the app on & consistently between all 3, it crashes, freezes or doesn’t respond at all. We have to reset the TV or the app to get it back in sync. This is multiple times daily. On days that it works, it’s a great feature to be able control the TV from your phone but this isn’t new technology. Before this TV setup we owned standard TV’s & used Roku, which was solid. I’d rather go back to Roku especially for the price. It’s not worth the trouble every day & makes watching TV unpleasant..Version: 2.7.4
✓ App connectivityPoor connection to app, have to open app 5-6 times to connect.Version: 2.9.1
✓ Please do something about thisVery often the app becomes unresponsive and won’t connect to your fire stick and you will have to uninstall and reinstall it sometimes twice before it works again..Version: 2.1.322
✓ This app is a NO ...This app is convenient especially for me because my remote disconnected from my firestick and completely malfunctioned. (Only reason i gave it 2 stars for the convenience) So the app came in handy for me to be able to watch my firestick (for a moment). However it continuously discounts from my television and then won’t reconnect, so then I’m disabled from watching on my firestick again. I’m just glad I have an actual remote being delivered because this app is trash. The accuracy of the touch of buttons and big screen in the middle to portray the up down left right is completely off. I really wouldn’t suggest the use of this app unless you desperately need to, like I had to because of my remote malfunctioning. But I CANT WAIT to get my remote in the mail because I can’t keep trying to reconnect this app to the tv, and the only solution it says is “make sure you’re signed in under the same account as your firestick tv” 🙄 I am but it still won’t reconnect. A waste. I suggest to do some modifications update/upgrade on this application.Version: 2.0.1112
✓ VolumeWe need a volume control!.Version: 2.3.183
✓ No Volume Control???It works well for its worth but no volume control is crazy. I can’t change the volume of my headphones with my regular tv remote..Version: 2.10.1
✓ Does not perform as advertisedNot even the echo pop works correctly with this tv stick, I can’t cast prime video and it stops in the middle of anything I’m watching. I’m going to return this and the echo pop to get google nest and chromecast.Version: 2.7.4
✓ UslessCan’t control volume can’t open tv pretty useless.Version: 2.10.1
✓ What’s the point?It never re-connects after a short period of use. When trying to connect it makes the fire tv glitch and flash. The only way to fix it is by deleting the app and unplugging the tv… only for it to happen several more times in one sitting. So aggravating..Version: 2.10.1
✓ Works ok but resets every upgradeEvery upgrade from the App Store causes all saved devices to need the pin entering again and it forgets all preferences like the swipe action option instead of the directional pad. Frustrating as hell..Version: 2.1.2011
✓ UPDATE!!Come on Amazon. This is your app to your product and no one can use it. I have the PAID lifetime membership to it and basically now have stolen from me as you have stranded the app completely. You can run a cloud server base that is nationwide to run bank sites and social sites and pump gas stations but you can’t keep up on the only app that is designed to go with your tv products. COME ON!.Version: 2.4.251
✓ Not greatHas trouble bonding initially and can take several minutes to bond at times . Especially difficult if you’ve been using it to control several devices. I’ve got 3 fire sticks a fire tv and a cube. They’re all in different rooms and switching between them can take ages and the app gets confused easily. Your also never sure if it’s understood a command even although you can hear the button taps it seems to lag for ages then by this time you’ve re pressed the button and several commands all happen at once..Version: 2.9.1
✓ Constantly disconnects and won’t reconnectAwful.Version: 2.10.1
✓ Basically unusableI’ve had this app since my fire tv remote broke a few years ago. It used to be a really great app so I never bothered getting a new remote. Over the last few months there must have been an update or something bc now it bugs out like CRAZY. If I’m trying to scroll through movies, apps, etc or trying to FF or rewind it gets “stuck” as if it were a real button and just endlessly scrolls to the left or right until there’s nothing left to scroll through. It will skip through an entire movie and when you try to get back to the part you were at it gets stuck again and goes all the way back to the beginning. I get one maybe two good swipes or taps over and suddenly it’s shooting down the end of the list and I have to open and close the app at least twice before it works again. If it’s not doing that it’s because it just suddenly stopped registering touch in the middle of using it..Version: 2.1.731
✓ Sucks hardly worksIt absolutely sucks.Version: 2.10.1
✓ Dumb appThis fire stick app is absolutely awful i have nothing but trouble everyday single day with this stupid bleeping app this is a very big inconvenience everyday and i’m getting sick and tired of this the app it kicks me off and does not connect and has a mind of its own when i go to find something to watch i don’t have the remote anymore as my dead dog that has passed away recently had chewed it up and i have not found anywhere to buy another one this app is outrageous and needs to be fixed immediately.!! 😡🤬👎🏻.Version: 2.4.251
✓ Does it’s jobIt does it’s job just fine with no problems. i came home from work to my new fire stick not working no matter what I did, it just wasn’t connecting to my tv so i downloaded this app. it’s been great! but my big problem is the connection. You shut off your phone for five seconds and it takes like 10 seconds to connect back to your tv. it’s especially annoying when I need to suddenly get out of my seat and leave the room but i’m waiting for the app to load so I can pause my shows. It sometimes works faster than others, like there will be times where it instantly connects and then there’s other times where it’s even taken like 15 seconds. All good tho way better than no remote at all. for sure a life saver!.Version: 2.4.251
✓ App is awesome. But, there are glaring issues that need to be addressed.Great app. I love being able to use my iPhone to type and search while surfing Netflix. The one issue I am having difficulty with is that, and this is strange, but, the r and s letters do not type out on screen. What I mean is if I type SEARCH into any field, this is what it looks like EACH because the S and R are not being in-putted on-screen. My phone works fine. It’s the app that won’t translate those letters. Fix this and I’ll change my review to a positive 5 stars. Also, I’m taking a star off because I’m sick and tired of this fragile app not allowing me to use my phone. Doesn’t happen every time, but enough times and of course at the most inopportune moments. My batteries in the remote died. Tried using my phone to navigate the options of the app. Huh. The fire stick isn’t showing up on the available fire stick options. Guess I’ll have to unplug it yet again. Seriously, that’s the ONLY WAY TO RECONNECT. It’s not my phone either. This issue reaches across multiple devices..Version: 2.0.1112
✓ Bad connectionI lost my fire stick so I downloaded the app, at first it worked fine, it took a little while to connect to my firestick but other than that it was fine. Now whenever I go onto the app it doesn’t let me connect which is dumb in the first place because it should stay automatically connected but it just says no connection which I know there is because my WiFi is working. This app is so annoying and clearly making us annoyed so we just buy another firestick instead of using the free app.Version: 1.0.16
✓ Really? Is this the best they could come up with?Firstly, I was looking for a way of using my iPad as a keyboard for the Fire tv. I hate using the remote to enter text, and using the microphone was hopeless. I’ve seen it with an Apple TV and assumed it was possible. The app seemed ideal, but, call me impatient but within 5 seconds I hated it. It gives you a huge ‘mouse pad’ like area to navigate the screen on the tv, and is overly sensitive, why can’t they mirror the screen? I was watching the tv and thought I could understand the controls whilst my wife was watching a film. Nope, but then I suppose real time interaction is expected. I’d rather search on my iPad for what we want to watch and then fling it at the tv. Too much to hope for. I guess I’m the wrong generation and simple is no longer accepted..Version: 1.0.18
✓ InconsistentWhen (emphasis on WHEN) it connects it works well. But it only connects 3 out of 10 times..Version: 2.7.4
✓ Does not workDisappointed that the App does not work. Although the fire TV is discovered, it fails to connect on the same WiFi network. Re-installing the app also does not help..Version: 2.0.1283
✓ Fire tv remote appIt connects 30% of the time and the times it does it takes like 15 seconds to connect. It’s really frustrating. Please fix your app.Version: 2.10.1
✓ Not user friendlyI am just getting this and ready to throw in garbage Buttons do not work and having to waste lots of time trying to sign in.Version: 2.10.1
✓ Goes out of control sometimesTo use this app you have to be patient, and close to the tv for it to actually work. when it does or more like if it does work then it’s a convient app for when you’ve lost your remote. wish you could control the volume but the reviews make the app seem quite bad even when it’s not!.Version: 2.9.1
✓ GoodJust needs a way to control the volume!.Version: 2.3.183
✓ Updates seem to be more of a problemOver the years, this app has been less and less effective. As of this version, I constantly have my app opening with the UI, it’s responsive but it does not control any devices. I cannot exit out of the UI to select a fire device. When I close the app and open it again, it quickly shows the devices and opens the UI of the remote again. I also reset a FireTV, 3 or 4 generations ago, and I could not connect, even the plastic remotes had a difficult time. Thankfully one of them worked or I would have had a new paperweight. I bring this up because after the fire tv reset it, when it was turned off and the app was working, my device wasn’t available, after the reset and the device turned on, it showed in the app, couldnt connect to it though. Also could not setup any older type devices. Not sure how this app works but it needs a lot of work.Version: 2.1.69
✓ App is overal good but some bugs.So when I first connect to my fire stick the app works fine, but if I close the app when my fire stick is still on and I open the app up again it doesn’t let me connect again, even after deleting and downloading it again. I have to turn my fire stick off and delete the app then turn the fs on and download it again to finally get it to connect. Ngl it’s a pain in the bottom keep having to do it again and again. 👍.Version: 2.7.4
✓ Randomly stops syncing with my tvWhen it works it’s great but it randomly stops finding the Firestick and says check the internet connection which is fine. My dog ate my control and o can’t afford to buy another one so I was using the app. This is the second time it’s done this last time the next day it randomly worked again I did nothing different! This evening it’s stopped again when I tried to put it on tonight. I’m hoping tomorrow it might work? Who knows but it’s very frustrating..Version: 2.3.183
✓ 🫡Always disconnects an I cannot turn on the tv with my phone if I can turn it on and stay connected this app would be amazing.Version: 2.10.1
✓ It’s good exceptNormally I like it but now it’s not recognizing my fire stick.Version: 2.1.731
✓ This app never consistently worksI try to give positive reviews before complaining but I’ve struggled with this remote for over 6 months now. The tv i have is only compatible with this one and you have to pay for others anyway. On top of that the remote it came with broke and the TV itself is horrible at connection and the picture always freaks out. But that’s neither here nor there. This remote only works in wifi but can’t ever seem to keep itself connected to wifi and even when it is it is constantly looking for new devices or reconnecting. It takes me as long as a tv show is just to get the remote on but unfortunately it is my only option at the moment and that makes me extremely sad. Not that watching TV is a necessity but when i do get the chance to relax i tend to not want to have a heart attack from the frustration of trying to get to Netflix to choose one. Absolutely rubbish on my iphone, And on the United States west coast. It absolutely refuses to work 85% of the time!.Version: 2.7.4
✓ Please fix keyboardKeyboard is not popping out whenever I want to type. Please fix it!.Version: 2.1.2265
✓ JunkDidn’t work with the latest OS. None of the buttons worked. Had to go and buy a new remote..Version: 2.10.1
✓ BuggParfait ça n’obéit pas exactement à la commande..Version: 2.10.1
✓ GlitchyCouldn’t find a way of contacting developer for support and website is not helpful. When typing on the keyboard some letters do not work, e.g. r and s do not work in small letters but do when Capitals. Also, it would be useful to allow a copy and paste function in the keyboard. Overall, it’s ok. Useful if you can’t find the remote but a bit buggy so expect to have some problems connecting or with lag and then when it does connect it jumps ahead cause you pressed the button several times..Version: 2.0.1112
✓ Only works when it wants to!As the title says. Can never get this thing to work. On the days it does work, it does what it has to..Version: 2.4.251
✓ Keyboard doesn’t workWhen I select the keyboard it crashes back to the Home Screen of the app 🤷♂️ this used to be a good app but lately it’s been getting worse, hopefully the developer puts some time in to fix it.Version: 2.7.2
✓ Poor appThe remote for my Amazon tv broke. You guys don’t sell remotes by themselves (officially). This app is awful. It doesn’t connect to the TV half the time and the other half it glitches..Version: 2.9.1
✓ Can not control volume on tv or turn tv offWhy can you not control the volume or turn the tv off with this app? Is there a separate remote app with these functions?.Version: 2.4.275
🙂 Amazon Fire TV Positive Reviews
Amazon Fire TV works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Amazon Fire TV.
⛔ Amazon Fire TV Problems
