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London Transport: TfL Live App Complaints & User Negative Comments 2024
London Transport: TfL Live app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using London Transport: TfL Live? Can you share your negative thoughts about london transport: tfl live?
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London Transport: TfL Live for Negative User Reviews
✓ Difficult to get answersNot helpful enough.Version: 2022.3.2
✓ Meh…Like Google map re transport connections but also less features eg can’t search tube without overground as all lumped together as ‘train’ snd some goose-cashes suggested such as telling you the entrance to brixton station is at the rear of the building so you’d be lost down some dark alley looking for the front door. Til things like this are sorted, use with care!.Version: 2023.1.1
✓ Can’t download.It won’t download onto my iPhone SE.Version: 2024.1.5
✓ Ok but not accurateWould be great but the bus times are not live (unlike some other apps). Also the feedback system is broken.Version: 2019.12
✓ Don’t make me laugh“Live” bus times....based on estimates from the timetable!!!! In other words a complete guess. Worse than useless - it deceives you.Version: 2019.9
✓ Bus stops!!The app does not tell you if the bus stop is closed. Missed my connection because of that!.Version: 4.11
✓ Old mapsThe maps used on the app for the West End are woefully out of date - they show shops which disappeared years ago and stops which were added months ago don’t feature at all. If this app is to be as useful to bus users as it purports, these issues need to be corrected speedily..Version: 2019.9
✓ No pointYour bus times are completely inaccurate, not real time.Version: 2022.6
✓ Useless infoYesterday it told us bus 555 ran at 943 pm We went to bus stop in the cold rain Last bus left at 722 pm Absolutely useless.Version: 2023.1.7
✓ Bus time?Absolutely useless..Version: 2019.9
✓ Navigation of app is diabolicalOn split lines, such as the Central Line, Thameslink etc, you cannot save the branch you want. I want information on the Epping branch of the Central Line and the Peterborough branch of Thameslink to hand, not the Hainault and Bedford branches (respectively)..Version: 2021.5.10
✓ Very inaccurateThe rail section of this app is 100% inaccurate, it shows the wrong calling points for all trains, for example a Newark north gate train stoping at Hitchin which LNER trains don’t cover, all round useless app.Version: 4.11
✓ This AppThis app is absolute rubbish. Can’t even identify the fact that you’re on a bus traveling to a destination.Version: 2019.9
✓ Network errorJust says ‘network error’ whenever I try to use the app..Version: 2021.5.10
✓ Time estimates are awful7 mins was 12 mins.Version: 2022.5.4
✓ Tram times are inaccurateThis app claimed that there was a tram from Elmers End at 09:04 on both the 27th and 28th Dec 2019. On the 27th, I arrived at 09:01, just in time to see a tram leave. On the 28th, I arrived at 08:57, just in time to see a tram leave. In both cases, the board at the stop showed a 16 min wait for the next tram. Based on my experience, I would strongly advise not using this for tram journeys unless you build in a lot of contingency time..Version: 2019.12
✓ Lovely app but... why no widget?This app helped me delete a few other app such as tube map, status, bus countdown But what a shame I cannot see bus countdown on widget 😩 Also, it doesn’t show weekend status (or malfunctioning)..Version: 4.10.1
✓ Due time doesn’t match train arrival timeI arrive at the platform at Greenford every morning to get the central line into London. The due time on the train is always incorrect on the app - it shows the train due in 3 minutes but the train is always a minute earlier than the app time. Not very useful and needs to be updated otherwise not worth using. Thanks.Version: 4.9.5
✓ RubbishThis app is not accurate, it tell you one thing and then it changes with a different information. Appalling.Version: 2020.11
✓ Not workingCan’t get it to work.Version: 2020.7
✓ Information deficitThe app appears to mostly on network error.Version: 2021.6.5
✓ Not accurateI am on a bus that this app said it was coming in 11mins..Version: 2023.6.12
✓ Buses disappear…Buses disappearing is a regular occurrence, then the time changes from 3mins to 20mins in an instant and the 3min bus doesn’t show up. So Inrush to catch a bus and have to wait 23mins for a bus. It makes it very defunct….Version: 2022.6.1
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