- 48.9LEGITIMACY SCORE
- 49.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Funlux App Complaints & User Negative Comments 2024
Funlux app received 38 complaints, negative comments and reviews by users. Have you ever had a bad experience using Funlux? Can you share your negative thoughts about funlux?
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Funlux for Negative User Reviews
✓ Please fix the update asap!!It won’t let me or my husband log in, even after changing the password. We’ve been using this app/cameras for two years with no problems and I use it to keep an eye on my little when he sleeps so I hope the problem is fixed soon!.Version: 6.0.2
✓ Could not login / sign upWhen my phone language is set to a different one other than English, the app messed up and would not let me login or sign up with new account.Version: 6.2.4
✓ We’ve had nothing but problemsThere seems to always be a problem with the system. Less than six months after we purchased the product, we started having unexplained issues with the system and cameras. At first, two of the four cameras went out and the company sent us replacements. Then two others went out but we were out of warranty. Now only one of the four cameras is working. As was mentioned on another review, many times I’m right here at home watching from the window, movements that the camera should pick up but it doesn’t. Not good nor reliable system at all..Version: 6.0.6
✓ Okay for what you pay forThe app works okay but you can’t group cameras. 4 cameras need to be watched 1 at a time. Configuring the camera mode times can be frustrating. Customer support is about as helpful as a magic 8 ball. They promised to fix many issues with their new update in 2020. So I am looking forward to that..Version: 4.1.16
✓ Can’t loginEver since the update, the camera has been glitching out and now I can’t even login to my account! It keeps saying “Request Failure”. I’ve tried changing my password three times, and deleted and redownloaded the app. Nothing is working. I use this app to keep an eye on my cats while I’m at work. I also pay the monthly fee for the cloud and constant recording. This needs to be fixed!!!!!.Version: 6.0.0
✓ Garbage appThis app worked great for the first few months. I got these cameras in 2017. Then features suddenly stopped working. Local playback doesn’t work any longer. It keeps prompting me to pay for cloud storage. Local playback and cloud storage are not the same. Defeats the entire purpose of having security if you cant review footage. Thanks Funlux The man in my back yard got away and the footage is inaccessible I will never purchase another product from this company..Version: 5.2.04
✓ Won’t connectBeen having cameras since 2017. Recently updated WiFi password so had to delete and reconnect all my cameras which is stupid. You should be able to just go into the settings and update password. Anyway, been trying for hours to reconnect. Tried Zink and QRC and both won’t work. I have 5 cameras and I’m at the point of just canceling subscription and getting different cameras. Firmware was updated prior to WiFi password change..Version: 5.2.06
✓ Please helpDoes not support multi channel viewing. This is the ONLY downfall but is very useless to buy a thousand dollar system and wire 8 cameras to only be able to view one camera in total? Where is the security in that? I don’t feel like my family is safe if I am unable to check on them while away! Very upset with new version. It’s not safe to download old version so what can I do? I questioning should I switch to Swann Advanced Security Made EASY? Can I get some help.Version: 4.1.16
✓ Connectivity is horribleI have two cameras both show the solid blue light one works one never stays online. I’ve had the internet company out here I’ve got plenty of power for these cameras I’m in a situation where I need my cameras to work for domestic issues and they don’t. I try support and only get automated responses wish they would replace my WiFi cameras and if he a five star review. I’m so done trying to make these cameras work.Version: 5.2.02
✓ TrashThe app is trash. You can’t rewind, and if you select a motion notification it won’t show the time frame from the clip, it should be daylight and it’ll show you night. If you try to manually rewind it’ll go back much further than you want. The time zones are also off. They seriously need to stop and figure this crap out..Version: 6.1.6
✓ Horrible companyI have the CHS1AWACS model WiFi camera and this specific camera does not support motion detection. It does not support push notifications. It does not support video recording. It has a memory card slot but it does not support memory card. Are you kidding me? What am I wasting my money on?? All I can do is view live and that’s it. DO NOT ask me to email you for further assistance, you already gave me assistance and this is what the results are! This company has converted all their cameras and systems to run on cloud service to make more money. Horrible app, horrible cameras, horrible company! This camera is still being sold everywhere and it doesn’t even work! This is just sad. 1 star. Tomorrow I am returning these cameras. I am not going to purchase your updated “cloud” cameras as a solution. Good bye!! 👋.Version: 5.2.06
✓ Needs fixedI used this app everyday to watch my dad's security cameras. Now since this last update this month I cannot view my cameras. I can only view one. I called tech support and it's a 2 hour wait to talk to someone. This is useless now and needs fixed!! Please advise when this will be fixed.....Thank you!.Version: 4.1.14
✓ Worst update ever!DO NOT BUY ANY PRODUCTS FROM FUNLUX!! My cameras haven’t worked since the last update. I know the wrong but they won’t connect. No I can’t view anything at my business. It’s been like this over two months I don’t understand why it hasn’t been fixed, a lot of the latest reviews or seen same thing. Do NOT buy any products from Funlux..Version: 4.1.16
✓ Connection troubleUsually works fine, had for a while now but it logged me out for some reason and now I'm having trouble logging back in. Keeps telling network not reachable.Version: 4.1.16
✓ Terrible version 5 updateApp no longer works in landscape mode so pictures are all much smaller. Version 4 you could just swipe to view events and now you have to go back to the overview between events. The home page text size is so small it’s unreadable. Please put the version 4 app back in the App Store..Version: 5.2.02
✓ Wish they had a location featureIt would be nice if the away and Home feature could automatically turn on and off when I leave and arrive home.Version: 4.1.16
✓ Update is BrokenPrevious version works well in my iPhone, but auto update to new version in wife's phone and a download to iPad don't work! CH1=CH3, No alerts, can't slide view from one camera to next. Now, it Only displays funlux default images, and must go back to select different channel from the new channel page GUI. There is no excuse for an update to break the fundamental system requirements of a security system..Version: 4.1.14
✓ Functionality slowly ebbing away….Worked great YEARS AGO, but movement detection started missing movement even after setting everything to Highest Sensitivity. Now I get sporadic Alerts at best (referring to this App, not the physicsl hardware/OS, that part works fine). Now, as of Aug 10, 2022 I can’t access camera via this App anymore - temporary Server issue or incompatibility? The Insight App still works, but prefer this if it would just do what it used to do!.Version: 6.2.2
✓ Go with another company is smart...Called them only told me my internet might be a problem... actually my internet is great. It’s the camera goes off itself often. I have to restart it again and again...hope they can take it seriously and so something..Version: 6.0.6
✓ Started out great...So I used these cameras & app for 6 months with no issues. But as soon as I moved & had to change the WiFi modem & password they haven’t worked since! Ugh why do they make it so difficult to update the WiFi info to the app/cameras? I just tried to delete them all & start fresh but they did an update on the app so now the camera has to scan a barcode... yeah it just plain out doesn’t work! Fix the issues Funlux & I’ll change my rating..Version: 5.2.02
✓ Good, but.....App & cameras are decent; my only request is to make an update that allows me to turn off notifications within the app. I do not care about notifications when someone moves in front of the camera. I’ve got 4 kids & 4 animals in my house; I would think that feature should be optional.Version: 5.2.02
✓ Disappointed and frustratedThe app is about the same quality as the hardware. After a few years of frustration I’ve ordered new cameras and found a better app. Looking very forward to deleting this app from my life..Version: 6.1.12
✓ App is a pile of garbageHere are the limitations and bugs you can be sure you will encounter with this app 1. For some reason, it locks at 6am constantly for me when trying to review past recordings. 2. It will only consistently show recorded video up until the previous hour. So if you’re looking for a recording from 10:30 and it’s currently 10:35, odds are you can’t see the footage you want until after 11. Any interruption kicks you out of the video you’re looking at, meaning you need to roll the dice and try and get it working again. For some reason, if you reload the past footage 20 times or so, eventually you can get to the footage after the typical break per hour. So in the example above, if I really needed to see the 10:35 footage, reloading the camera two dozens times will eventually load the footage from the last hour until the current time..Version: 4.1.16
✓ Probably Going to CancelThis app was great years ago. Within the last few years, the notifications for detecting motion have been declining. There have been instances of it not even recording when someone is literally right in front of the camera, it didn’t give us notifications of deer outside - which is bad bc deer are big enough, and sometimes it won’t even notify us of things as big as cars out front! But it will give us notifications of little bugs flying around and the light change at dusk and dawn…bc that’s what we all want right? It’s not our cameras…we have more than 5 that all work fine, and I’ve tested whether it’s the camera or app and it’s definitely the app. This is absolutely unacceptable as this is basically security that people and families rely upon for safety and comfort. Unless something changes immediately, I’ll be looking elsewhere for something more reliable..Version: 6.2.2
✓ Ability to download video clips no longer availableWith the new update there isn’t the ability to download a video clip to your phone anymore. You can only take a still pic of part of the video..Version: 6.0.2
✓ No many options.A have used this system foa a year with some issues, but as soon changed internet provider (for a better one, and $250 router) set it up again was impossible mission. Cameras don”t connect again with recorder device. Update is worst. I’m very close to get it in my trash can. Updated, cams and system already in the trash. Never works again..Version: 6.1.4
✓ App no longer worksSo after having the cameras for 4 years, I had to reinstall everything and now I cannot connect to my cameras! So now I have 4 worthless cameras. Looks like this company went under because they don’t update anymore. Waste of money and now I have to buy new cameras else where.Version: 5.2.02
✓ Longtime userToday after having theses cameras and software forever it seems like I guess because of an update I can't even see my cameras, can't get ahold of any customer service, and now can't even sign in. This is crazy and irritatingmi use the cameras for my baby and my dogs. Please fix this...... Please I will update my review of this changes....i hope.Version: 5.2.06
✓ Stopped WorkingThe app stopped working. The cameras were good and it was a good purchase for many years. I was going to purchase a system for my parents but the devices are no longer supported..Version: 6.2.2
✓ Zmodo, Funlux, MeShareSo all three apps, and cameras, and NVRs, and cloud service if you are ultra wealthy, are the same company. I would prefer to use the Funlux app because it has a dark mode. However, it appears that only the Zmodo app is being maintained. Funlux app likes to not work very well and if I have to get disconnected cameras online it doesn’t work at all. Might as well use the Zmodo app. Meanwhile this company as a whole has not updated cams and NVRs since maybe 2018. They are getting passed up by other companies that offer more features and more affordable cloud service but I refuse to pay for anyone’s cloud service. I wonder if this company is fading away. Other companies claim much better night vision and more accurate motion detection alerts to actually be humans or animals instead of gnats and other flying insects at night and wind blown tree shadows during the day..Version: 6.2.2
✓ Absolutely the worse app everAlways having trouble with the app but could work around the issues. Until yesterday all of my cameras have disappeared from the app and it doesn’t want to recognize any of the 9 I had hooked up. It’s not the WiFi it’s not the camera it’s the app. Looks like they updated the app but in reality they made it in-op nothing works...they don’t answer the phone you can’t leave a message and the in app support is never there...it’s a joke completely a joke. Don’t buy their cameras and whatever you do don’t download the app it’s a complete waste of time!!.Version: 6.0.2
✓ Slow after updateAfter updating to the new firmware the playback option will not load of previous hours . The icon continues to spin in circles . Otherwise product was good. Please fix the issue....Version: 4.1.16
✓ Functional app but not perfectApp works. Alerts work. I like the fact that playback has an orange mark showing where activity was. Things I wish it had: Cheaper or better playback storage option. Wishlist item. -actual things that can be easily changed, be able to see live feeds or 2 and 4 cameras at once. Just split screen or 4 way the screen. Right now you can only watch one at a time. -be able to fast forward playback. Yes it has an activity mark, but I’d rather be able to scroll through a 4 hour window by fast forwarding. 2x, 4x 10x fast forward. Those two main items would make this a much better experience. I understand playback storage can be charged for it’s just that some other camera companies don’t charge for that and not necessarily the apps fault more so the camera. So mostly the watch 4 at once and fast forward feedback.Version: 5.2.02
✓ Crap AppWhat the actual He(( has happened to this app??? No way to reset it when it logs me out. Just sits on a blank screen with the name of the app. No way to sign in unless I restart my device to get the app to reset. Also logs me out almost daily. I did like it in the beginning but seems the developers or whoever updates the app has gone missing..Version: 6.1.12
✓ Constant crash and bad audioI had no problems before the latest update. Now, the app just freezes, has inaudible audio, or just crashes altogether and kicks me out of the app. I’ll change my star rating if this is fixed but as-is… it’s nearly worthless..Version: 6.2.2
✓ BoooooNew update renders all my cameras useless. Can't access them at all. App constantly tries to update, then says "can't find a secure connection". Tried different wifi and LTE networks... nothing works. Now I must dig up paperwork and look for a phone number to call. Outlook not good on finding the number and the results if I do. Everything was great until the update. iPhone 6, FYI..Version: 4.1.14
✓ UnacceptableI have these cameras set up in my disabled mothers home so I can see her remotely. Fir the last couple if months when I go to view the activities I get nothing. The app won’t even open. This is ridiculous! I’m Paying fir a service I can’t even use half the time!.Version: 6.1.12
✓ Fail once againSo this is the 3rd time this bunch of clowns have updated one of their apps and 3 for 3 I now can't see anything other than camera one on my DVR.Version: 4.1.14
🙂 Funlux Positive Reviews
Funlux works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Funlux.
⛔ Funlux Problems
