- 85.8LEGITIMACY SCORE
- 86.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Supermarket Mania Journey App Complaints & User Negative Comments 2024
Supermarket Mania Journey app received 105 complaints, negative comments and reviews by users. Have you ever had a bad experience using Supermarket Mania Journey? Can you share your negative thoughts about supermarket mania journey?
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Supermarket Mania Journey for Negative User Reviews
✓ Poor gameplay after recent updatesI was really getting into this game until the speed button was removed. I agree with comments that it takes too long to obtain crystals!! Everything you’ve also purchased (using hard earned crystals) to upgrade your shops, in following rounds are completely reset. You have removed all incentive to play the game. Furthermore, the update I’ve done today is just showing an image of what looks like clouds on a blue sky. No game, nothing. Sort it out guys!! I’ll be giving you 1 week from today to wait for a decent update with fair gameplay, before I delete this app..Version: 1.6.603
✓ Supermarket Mania JourneyIt’s a great game indeed. The only draw back is the lives; the just don’t last long enough. The ‘casino’ bonus game; whereby you can ‘win’ coins or diamonds is really frustrating as you need to ‘roll’ the die a great many times before you can win either, especially the gems that will enable you to upgrade the items within the game. The bonus levels are really difficult to complete which loses your lives and then you have to wait at least 30 minutes until these are replenished. Overall a good game and frustratingly addictive!.Version: 3.9.1004
✓ Back but could be betterI'm so glad you brought back the ORIGINAL format. I do like the match-3 version as well but this one is my favorite. Love the concept and the fast pace challenging levels. The improving level option is great to obtain diamonds, however it would be nice to have that option unlimited with diamond rewards, especially when the only other ways to obtain them is by the casino or by purchasing them with real money. The casino is alright but I'm not a fan personally due the time and money consumption it takes for very little reward. Unfortunately the only way to advance in the game is to have A LOT OF DIAMONDS, more so than you can EARN in gameplay, even with the casino and level improvement options. That's the only reason I won't give this game more stars...the need for sooooo many diamonds but the lack of ways to obtain them through gameplay. Otherwise the game is a winner. No glitches that I've experienced, fun, fast, challenging and a nice brain workout..Version: 3.8.900
✓ Have the producers Abandoned Ship?Great game. One problem. Been promising new levels for over a year. It’s wonderful they brought back the original time management game. But have they tired of making new levels, or run out of ideas, or has the game writer left & no-one else cares about this game to produce more levels? Players have spent quite a bit to make progress so if you’re not going to make more levels it would be much better to stop promising that you will!!.Version: 3.9.105
✓ I have deleted the game and so too has my mumWhen I found this game I was like oh cool something different but simple n fun. I was a too very annoyed that upgrades r so many crystals and u don't get to keep them as u proceed through the levels and different stores. But the biggest reason for both my mum n I deleting the game was to find out u made a massive n probably the worst change. U changed the game from a time management game to a connect three in limited moves game. So basically from something excited like serving customers n filling shelves to now what it is n what it is is exactly the same as thousands of other games it's now just like candy crush n I hate candy crush. My mum n I deleted right away n were very disappointed..Version: 2.7.800
✓ Update changed the ENTIRE format😡I used to LOVE this game back when it was about time management tasks. I had been playing it for over a year on a fairly dedicated basis, and had even passed the hundred mark on levels when this last update completely changed the format of the game. Now it’s just yet another matching game much like the overrated candy crush, and that’s just not right. I used to love the challenge of having the main character run around attempting to keep all the shelves stocked while the customers shopped (and occasionally caused some mischief of their own). However, this new format has caused me to delete the game because it’s not the game I initially signed up for anymore, now it’s something completely different. Change it back in my opinion because the old way was much better..Version: 2.7.800
✓ Fun game but a lot of flawsThe games enjoyable but it’s really drawn out, slow to progress and it’s a set back when you pay/purchase additional gems for upgrading but on the next level all of a sudden what you had paid money to upgrade storage on is now downgraded back to the lowest level isn’t very fair, also if you pay money to buy extra to have a cashier the next level they should also be there not have to buy again, it’s quite a let down. Simply said play the game for free don’t bother upgrading as it soon won’t require those anyway.Version: 3.8.900
✓ Supermarket ManiaI like this game & it's very challenging but you do have to purchase the gems to increase your chances to succeed. The thing I don't like about this game is the extra challenges when u almost have to be a child minder as well as run a supermarket. Personally I dislike this because it doesn't happen once but many times & I've lost the game due to running after a lost child. this is extremely frustrating to say the least. I'm considering uninstalling the game because of this reason..Version: 1.6.702
✓ Unfair PurchasesThe game is okay. Can get kind of boring as when you repeat levels it doesn’t seem to get that much more challenging, but you must do this in order to earn diamonds. It’s also annoying that you have to use diamonds for things like the cashier and camera after you enter through a new area (go through the fence) but I get why they do it. The big issue for me is the fact that they have bonus levels which are usually like 3-4 pretty challenging levels in the game. You can upgrade your shop here like you can in other level, however, the upgrades you make here are only for these levels. So I spend 100 diamonds on the cashier and was only able to use her for the remaining two levels I had on the bonus round which I think is completely ridiculous. I reached out to support thinking it was an error when I didn’t see the cashier anymore, but the confirmed that they charge you full price for upgrades that you don’t get to use for the rest of the section and of course this is not specified in the game. Needless to say I won’t be spending anymore money in this game..Version: 3.9.1100
✓ Complete change!!Creators have listened and the game is now back to time management. I am now not happy that it is impossible to win crystals on the slot machine. When you’re midway through a level you can play the slots and win a few but when it matters like when you want to progress to next level the game asks for 100 crystals and coins. I always have enough coins but now it’s impossible to win crystals... coincidence? I think not, just pure greed as they’re asking for £10 to buy the amount of crystals needed. This is a good game but I would never spend that amount of money to progress a level. Why can’t they still have payment options but a more realistic amount?? It’s not fair. Sticking with my 1 star for this reason and deleting as can’t progress. Creators are still quite clearly flooding the reviews with fake reviews... stop treating your customers like we’re stupid!!!.Version: 3.8.900
✓ Wheres the old gameI started playing this game almost a year ago and i come back on a few weeks ago and its a completely different game!!! I miss the old game where it was actually a game where u had things to do (stock shelves, clean, restock,ect.) i dont know what it is now I thought the lil candy crush game was a “bonus level” or something but i went and tried diff. Levels i had beaten and it was the same i was completely LOST and NOT HAPPY! If i wanted to play a matching game i would have downloaded one, but to change what was great and working to this is a mess!! Will be deleting soon as i am done with this review. Just had to change my original review b4 i left since it is no longer the same game i had reviewed n loved b4. Tried to give a chance even with new format but its a no go for me, plus its really hard to advance with out buying things! Would not recommend change it BACk ASAP lol!,.Version: 2.7.802
✓ Impossible to win without in app purchasesIt’s a fun game, but it doesn’t seem possible to win unless you spend actually real money to buy upgrades. There isn’t an option to watch videos to get free crystals. You get crystals by winning but you can’t win without upgrades and you can’t upgrade without crystals. Even if you do buy the cashier, etc you will have to buy her again in the next level, purchases don’t transfer from level to level, it’s very frustrating. Some levels I’ve completed perfectly but still don’t win because I didn’t earn enough coins but can’t get more coins unless I upgrade the food items or buy a gum ball machine which all costs crystals which I can’t get unless I win and I can’t win unless I upgrade and I can’t upgrade without crystals... yes it’s a circle. I would like the makers to add an option to watch videos to get crystals or make it possible to win with the resources you have. It’s highly frustrating when you complete a level perfectly and still don’t win and there’s absolutely nothing you could do better except throw away real money to buy crystals and even when you do it doesn’t transfer through the whole game😡. I may actually buy some crystals for upgrades if I knew things would transfer, things like the cashier, police officer, gum ball machine should transfer over when you buy them, or don’t make them impossible to get..Version: 3.8.900
✓ Too expensive to playI loved the previous Supermarket Mania games, but this one is just greedy. I get devs having to pay the bills and charging money, but not this much! Any decent upgrade costs real money....and not just money, but loadssssss of money. I was prepared to pay for the upgrades but then I found that not only are you paying quite a lot for them…but you pay it for each shop you have!!! I feel that if you are having to pay real money for the upgrades, then they should stay throughout the levels/different shops. The game itself has been updated nicely, but at these prices, no thanks. I stopped playing as soon as I realised the upgrades need to be paid for repeatedly. Just too greedy. Guess that's the end of my supermarket mania days. Will just find another game. Real shame as I loved the franchise. Devs would make more money if the upgrades were a reasonable cost..Version: 3.9.1100
✓ Bait and switchThis is a fun game if you like time management games. You can play the same level multiple times to maximize score and win gems. After the first few levels you simply cannot advance without purchasing gems in game - it is actually impossible to win enough gems in any way to advance without buying them. There is a casino feature that is troublesome...it’s monotonous lever pulling to gamble, and if your kids might play this you may be uncomfortable because the game is definitely pushing for gamble to win. As other reviewers have noted, even if you use the casino feature you will never win enough gems to advance without paying cash. And the gems are not $.99 purchases...to get enough to pass a level, you’re looking at a $20 purchase - at least every other level! Way too expensive to make this game worthwhile. Developers, you baited me in because I’ve liked the other supermarket games, then switched it to a ridiculous pay to play. Not that addicted to it..Version: 1.6.701
✓ Cash gameI played this game because I thought it was like the original game however I realized to actually enjoy the game and play levels comfortably you have to spend money any upgrades past 1 star needs gems to purchase. Not including that you need gems to get to the next level I normally wouldn’t mind that how ever it $10 for 90gems and they only give you one way to mainly get gems by playing levels and the casino game however you only get 9 gems per level with 16 levels for each section which is 144gems and to unlock each section you have to pay so the most recent section I unlocked is 90 gems so I really enjoyed the game before they charged you all this money to play I will not be playing the game anymore just want to warn all other players of game the information before they get addicted I spent over $100 and I only passed 5 sections so beware.Version: 3.9.1100
✓ The previous game has been replaced with a fake.Update: this game has been completely changed to a puzzle game which is really lame. If the original game just had some tweaks done so you could win the gems more easily it would have been awesome. Very disappointed with this new version of “fun.” A year ago, I started this game and loved it! Got through the first level which was challenging. After the first level it quickly becomes impossible unless you purchase diamonds. The slots winning percentages are so low for diamonds that you might as well not waste your money. I have spun the $500 slot for at least 3 weeks and haven't won any diamonds yet. Even if I did buy diamonds it would be enough for only one upgrade. Not sure how much longer I will play before it becomes totally impossible. Update: Something happened to my game where I completely lost all the data and have to start over. At least I can play now. I have been at a total standstill for a while because of no diamonds. Let support know that my game reset but haven’t heard a word from them. I did purchase 100 diamonds for 99 cents once. Would be nice to at least get those back!.Version: 2.7.802
✓ Decent games but...Occasionally their efforts to persuade you to spend money are annoying or even detrimental to gameplay. I suppose it must work for the company's bottom line but it makes for a less than stellar gaming experience. In particular, this one squeezes you for improvements, which would be fine except it then tries to do so again fifteen levels in, for double the cost. Well before you would have even got close to finished tricking out the first shop, it screws you over for the second shop. Not okay, not fun, would not recommend to anyone who doesn't wish to pour lots of money (and I mean hundreds) into a game..Version: 1.5.501
✓ Reduce the cost of the upgradesThis game is good but it takes far too long to get anywhere. It would make the game much more enjoyable if the upgrades were reduced, it cost far too much of the diamonds to upgrade and you need to upgrade each level. Reduce the cost of the upgrades or have them carried over to the next level - keep the checkout girl once bought, keep the security guard once bought and the cleaning machine..Version: 3.9.1003
✓ Can’t progress without crystalsI miss the original game where you paid and upfront fee to purchase the game and then could play the whole story. Now you need to spend money to buy crystals to unlock levels and upgrades and the levels keep getting harder while you don’t earn crystals fast enough.Version: 3.8.900
✓ You're not listening!!I would have sent at least 2 emails, left several reviews and nothing has been done to make this game easier! Why would you not want to make a game enjoyable for people to play rather than making it so hard, frustrating and expensive?! Theres too many things I have recommended and I feel like nothing has been done. I give up I'm not playing anymore, don't fall into the trap of getting addicted to this its bad!.Version: 3.9.105
✓ If I wanted to play Candy Crush, I would play Candy Crush!How can you call this an ‘update’? It’s a completely new game! The whole concept of the game has changed and not for the better. I thought it was great when I started the new version and it didn’t have to be rotated, then the game loaded... wow! I really hope you check these reviews because none of them are good since the update. If I wanted to play Candy Crush then I would play Candy Crush..Version: 2.7.800
✓ DiamondsIt is impossible to get diamonds unless you buy them. You should really be able to earn them..Version: 3.9.1100
✓ Prefer the old versionIt’s all about making money on us.Version: 3.9.1100
✓ Mania JourneyCould be better but it is addictive so far.Version: 1.6.703
✓ Too controllingIn the beginning of the game it makes you do stuff (like shortcuts and stuff) which you may not want to do. But you have to do them and you can't get around it or just ignore it. I want that to be fixed because that would make it a lot better. It seems like a good game but please fix it thanks..Version: 1.5.501
✓ Mania shoppingAll mania games are very highly addicted, great way to pass some time. Love it great game. Please make it a little more easier to gain crystals so people can upgrade items. I have been stuck on same level now for over a week and it’s getting annoying. I have played this game before and had the same problem, hence why I deleted it. Thought it would have been a little easier this time but guess nothing has changed. Great game though if we could upgrade a little easier I would keep on playing it..Version: 3.9.1100
✓ FunFun.Version: 1.5.501
✓ A bit slowToo much time doing nothing in between customers and then a long 20-30s before next customer walks in sometimes. At level 15 with bonus path finished. Tried to tap the guy with delivery order and the milkshake machine gets in the way, was tapping the guy and it was toggling the milkshake machine. Yeah that was it for me. Uninstalled..Version: 3.9.1100
✓ Stupid moveFirstly, I’m disappointed that the game has changed from a time management to a match-3 game. Really? What were you thinking? Should’ve made an entirely new game instead. Your time-management players downloaded the original for a reason, not for you to change it on them in an “update”. Secondly, the original game needed the player to purchase diamonds at a ridiculous price in order to pass levels at the higher levels. Not just once, but over and over again as the player moved on to a new location. It was just a blatant money grab. I guess that doesn’t really apply anymore, so see the first point....Version: 2.7.802
✓ Eh...It’s not a bad game, however, i do have a few issues with it. playing it can be a pretty gruelling and arduous process as you have to successfully complete each level a total of 6 times to receive the gold rewards. now, playing the level 6 times wouldn’t be so gruelling if this wasn’t such a boring game. it takes time for customers to come and even more time for them to obtain the products they desire and it ends up taking more time than it should to play. i suggest adding in a fast forward option, in which gameplay is simply sped up making it faster to complete levels. alternatively, you could add a quick win option once you’ve completed the level to silver. i legitimately fell asleep playing this game so i think there needs to be some new additions to the game..Version: 3.8.901
✓ OkOk.Version: 3.8.902
✓ Ruined a great gameI’m so disappointed with the update - it has completely changed the entire game. If I wanted a matching gems/item game, I would’ve downloaded one. I wanted a simulation/strategy game and used to really love playing this. Now I can’t be bothered - besides, there are far better matching games out there than this one. Too bad - you should have stuck with something that you did well - rather than trying to compete with a different category of game - subsequently abandoning the current users. Not impressed! BAD move!.Version: 2.7.800
✓ Fun but money hungryI originally loved this game as it’s a wonderful fast-paced time management type. I enjoyed the difficulty and the slot machine used to obtain jewels to advance to higher levels. But eventually the game becomes more difficult and will only allow you to advance by purchasing jewels. These aren’t $.99 purchases, they’re $9.99 + just for one level. And even for the extra credit (purple) levels. The slot machine also stops paying out jewels so you have to use actual currency. I’m deleting the game. I encourage the developers to look at these reviews, many of which share the same sentiments. I’d be willing to spend a few bucks here and there if it got me a couple more levels but you’re greediness is quite off-putting. I will be deleting now so I don’t spend $ on your game..Version: 1.6.703
✓ Hard to get new upgrades for the gameAt a certain level, I think it is getting too costly to get upgrades to you our shop..Version: 3.9.1100
✓ Not worth the time or moneySupermarket mania journey is initially enjoyable and addictive however the rewards are limited and soon you learn that the game makers just want you to spend your money (not the coin you win). Can’t progress without diamonds which are miserly awarded for passing a level. The casino is also a joke and the game glitches suddenly forcing you to start over in the middle of a round. Only made it to level 29 and have given up because I refuse to buy into the consumerism of this game!.Version: 3.9.1100
✓ Enjoyable with 1 flawI enjoyed playing this game on the computer and now there’s a phone version I enjoy. This game is fun and addicting. I love time management games and how u progress each level. I would say the only flaw in this version is there should be more opportunities to earn diamonds if they’re going to be required to purchase upgrades. The upgrades are what is important bc they allow easier game play to win. These upgrades cost money and 5 diamonds or 40+ diamonds only. U only get 6 diamonds per level and that’s after playing that 1 level 5 times. Just to get 40 diamonds for 1 upgrade I would have to play 6or 7 levels 5 times for a total of 33 or 34 games just to have enough to purchase an upgrade. That’s crazy and unfair to the consumer. The developers should really revisit this portion of the game..Version: 3.9.1100
✓ Needs improvementI used to enjoy playing the game and have happily payed for extra crystals however if you upgrade and purchase a security guard,faster mop ect you should not have to re purchase it again after you have moved through extra levels. Why would you pay for the same thing over and over again ? Also glitches you use boosts to get though a level you serve 25 out of 26 customers and the last one never comes meaning you've wasted your time and money it's a rip of. Better games out there that you can pass without having to be ripped of..Version: 1.5.501
✓ Nice game to playI loved the first two supermarket mania games, one payment then the games yours now the astronomical amount of gems you need for essential upgrades is mind blowing you also can't re start the whole game. In this game the greedy company that wants to over take the super market is represented by a shady looking character in an over coat and hat, when ever I think of the creators of this game now that's who I see, what a shame it was such a good game.Version: 1.5.501
✓ What have you done G5!Why on earth has the fantastic supermarket mania game I know and love been turned into yet another match three game? I thought updates were meant to improve a game, not change its concept totally. I personally haven’t spent any real money on the game but I would fully understand somebody that has done being felt extremely hard done by. To spend money on it, then for it to change overnight into a game you didn’t want or enjoy is just not right. I won’t be playing it anymore but won’t delete it from my device just in case G5 come to their senses and restore the game to its original format and I can resume where I left off..Version: 2.7.802
✓ What?????????The following review is from my extremely disappointed six-year-old daughter: Totally love the other game. Please change it back. My daddy and I used to have so much fun playing it every Morning when we woke up together. Now it’s a different game that I don’t like playing. Really want to own game back. Seriously this is like taking solitaire and changing it into Mario Brothers. Why would you switch the entire genre of a game? I can’t even fathom the meetings in the board room is that you people had when you made this decision. I’m only going to assume that someone lost their job over such a stupid decision. Judging by your terribly declining reviews I’m assuming the switchback will be pretty swift but I think you owe us regular players something as well. Make wiser decisions in the future.Version: 2.7.802
✓ My reviewThe only thing I would change is that crystals/diamonds should not be so hard to earn. I get it. People have to make money and you have to pay a lot of it to make it on this game. I understand but, times have gotten hard and playing these games are a way to escape for a little bit. I love playing SuperMarket Mania. This is the 3rd time I have downloaded this app. I hate to say that I will probably have to delete this app again until times improve. Right now I play levels I have already beaten, to get enough coins to try my luck at the lottery machine for crystals. That lottery machine rarely gives crystals/diamonds. You download the game you may win crystals on the lottery machine that day. After that...good luck With all that said, it is a wonderful game!!.Version: 3.9.1100
✓ Player is not moving after buying diamonds to bring moods and customers backI'd been spending money to buy diamonds so I can purchase MOODS and CUSTOMERS BACK but after I purchased it and go back to the game everything continues except my player is not moving and stays at its place. Then I have to use diamonds again and bring customers and mood back but again my player stays on the same spot not moving. It's unfair and a waste of money. You have to check this out..Version: 1.5.501
✓ Over priced upgradesFun game, but I will eventually stop playing without ever spending a dime. They have these upgrades that you need in order to complete the levels, that are basically $4 each and there are 10 of them, $7.50, $15 and you have to buy them every 15-20 levels and the price keeps going up. If those high priced items moved through the levels with you, and the lower priced 5-10 crystals items didn't keep going up in price every level, I probably would spend money on this game. However at these upgrade rates it would cost $100's in order to play through the levels. Also, the casino is a joke, 600+ spins not one crystal. They could probably make a lot more money by implementing some changes but not willing to spend $40 every 17 levels. No business sense, instead of having 100 people spending $20 a week they could have 1,000 spending $4 a week..Version: 1.5.501
✓ Game is okGames okay, add more to make it exciting.Version: 3.9.1100
✓ Not bad, could be much better!I was looking for a different game to play in my quiet hours at work and I stumbled upon this. The gameplay is good, the graphics are good too. The only thing that bothers me is the fact what when you reach a new section with new levels you have to upgrade the items you have already upgraded. It is a stupid idea. The developers need to address this because it could cost people a lot of money and time..Version: 1.6.703
✓ Sad 😢Cannot believe I am writing this bc I cant stand when ppl say this bc it’s usually not so dramatic but this is one of the times it’s unfortunately true! It makes me feel awful to give it such a low rating! It’s a fun game I have loved for years! Time mngmnt games have always been my fav! Most aspects of the game are great! BUT The issue I have is a pretty big one! Each section of levels starts the upgrade process all over again! Therefore, u have to earn enough coins/gems for them each “round”. The issue is the items costing gems, are 75 gems EACH! That is ludacris bc if u buy an item, u do not get to use it in the next “area”! There are quite a few great games that do not lead u into a certain amount of levels before making it almost impossible to continue further w/out spending real $! So while I understand/empathize with the need to make money & how business works, I also comprehend not having or refusing to spend money on a game continuously bc u are FORCED to! I would honestly probably buy diamonds if not for the fact that I would feel I’m being forced into it!! So while I was SO glad they made it “free” to play all levels, now it’s attempting to make u pay to continue anyway!! Plus, your lives run out..& it takes 25 minutes for each one to replenish!.Version: 3.9.1004
✓ Doesn’t work!As soon as I try to open app game it closes. Please fix.Version: 3.9.1004
✓ Paywall is insaneThis is one of the worst games I’ve ever played where beating the game is next to impossible without paying for crystals. Not even an option to watch ads for crystals? You literally cannot get the gold on most of these levels without crystal upgrades and essentially every upgrade requires crystals. Higher cost upgrades (cashier, upgraded cart, mop, etc) don’t even carry over from one world to the next, and the cost of those upgrades increases every world but the amount of crystals you get for completing the levels does not. The casino also almost never gives you crystals- you can spin 200k of coins and never get a single one. I used to love this game but they’ve ruined it with making it almost unable to play without paying money..Version: 3.9.1100
✓ Ruined this gameThis used to be one of my favorite games. Now you have to buy crystals to: continue to play it, buy upgrades, unlock every level and the levels are not passable at a certain point without purchasing multiple upgrades and game assists (energy, cookies, extra customers, cleaners). The upgrades are extremely expensive. Once you unlock a new level for more than a hundred crystals (my last unlock was *160* for one level), you lose every upgrade you already purchased with crystals for each prior level. You seriously would have to spend hundreds of dollars for this game to be playable, forget enjoyable. The game is a lot fun when you first begin playing but it doesn’t stay that way. Also, you now get 5 lives and a half hour to regain each life. You also get the option of spending however much of your life you want to waste in a casino. Which gives coins somewhat often and don’t help with game progress since crystals are required for more than 1 upgrade..Version: 3.8.903
✓ Fun, but they want money!I like playing, but if you aren't spending money you can only play for so long before you run out of jewels. I also don't like that I spent 100 jewels to buy a lady to help at cash register and she was gone on the next level. When you upgrade you should be able to keep those upgrades like the security guard. Makes the game frustrating and not fun. I don't like when the developers are about the money. Some people like me just like the enjoyment of playing. After a while people will get tired of the gimmicks and delete the game! Their is always another game to play! No problems like these on Candy Crush!.Version: 1.5.501
✓ Good game, but poor incrementsGame takes far to many levels to reach reasonable pace. Then there’s only a few levels before it is completely unrealistic without having to spend real money. Then when moving to next part of the “journey”, upgrades are relinquished such a speed for refill in pantry and cleaning capacity. To regain those upgrades is impossible due to excessive price of gems and the speed of the game then makes it impossible to earn them without those upgrades. Really poorly thought through. Deleting app now..Version: 3.9.1100
✓ Very enjoyableI have played this game before. It was a very enjoyable game but i am now frustrated as i can’t make any progress. I have been in the casino several days in a row and received no gems at all, Unless i buy them i can’t seem to get any. I have spent quite a bit already and now i am at a standstill. Why should i keep buying them. Why can’t i win any at the casino? It’s just a moneymaker. don’t want to give up, but i feel i am wasting my time ..Version: 3.9.1004
✓ Very disappointed with this new update.What have you done???????? This game was great in its original version, this new update is terrible. I don’t want to play a game like this version. I have other games like it already. I enjoyed playing this game cause it was different. I have also been moved back at least one town. Please change it back or like other comments I have read I will delete as well. Very unhappy..Version: 2.7.800
✓ Great game but....This is a great, addictive challenging game but you can only earn gems through completing levels, and you have to go to a different shop every so many levels to get the shop you must pay in gems so therefore have to buy them?? For example to buy the candy shop I need 90 gems so am now stuck and can't go any further in the game 😳😳.Version: 3.9.1100
✓ ManiaAwesome game.Version: 3.9.1100
✓ Items cost to muchThe game would be fine if things didn’t cost so much but as most games go they want you to spend real money and it should not be that way with the way the world is today and Covid-19 taking more and more lives by the day people are out of work children are out of school( by force not by choice)a game should be the last things people are spending their money on but every last one of these games have In App purchased for a reason none of these games are free they’re designed to get you hooked on them then when you get hooked they want money from you for you to enjoy the game Heck I’m wring this review just so I can get free diamonds to play in this game but one thing about me When I do something I do it right but all I can say with these games play them until the bs starts then delete it out of your phone save the space for something else or another game that’s not taxing because this one sure is.Version: 3.9.1004
✓ Not enough crystalsI really love this game but it is next to impossible when you get passed level 40 to win crystals. You can spend hours on the slot machine but you won’t win any crystals. The upgrades cost a ridiculous amount of crystals. You won’t get very far in the game unless you spend a lot of money buying crystals. If the packs were value for money I would probably buy some of them but they are not. It’s a shame because the game itself is fun to play. Upgrades go up so much each set of levels from cash and 10 crystals to 50 and 75 crystals..Version: 3.9.1100
✓ Pay from BeginningIt’s a game I really enjoy but the money grab from the very beginning is off-putting. You can upgrade your displays only once before needing both money and diamonds for the very next upgrade. Including the diamonds given at the beginning and repeating levels you have 40 diamonds (the MINIMUM needed for either speeding cart refill or something to help with customer patience) after 3 levels. This may seem okay except going forward you can only earn a possible 6 diamonds per level (this includes repeating levels to earn those diamonds). This means you have to repeatedly play 7 more levels before having enough to buy something t9 help with customer patience. And to further upgrade displays costs money plus 5 diamonds. And the deals on the diamonds aren’t that great. Like $5 for 40, so $5 for things you’ll probably need to play on in the game. $5 a piece. I don’t believe I’ll bother playing much longer..Version: 3.9.105
✓ Yes, Good ButWhile your stocking and waiting to checkout customers you have new ones coming in and getting mad and leaving because you don’t have enough baskets, even fruit after you upgrade. In the meantime you need to be a octopus to play this game. You have to much to do for one person to do in this store. Stocking produce, finding lost Child, restocking, waiting for customers to check out in order to get new customers their baskets. You also have to deal with deliveries, stocking machines and people dropping fruit and leaving baskets on the floor for customers to fall on and don’t forget the kid that skateboards through the store and you have to get the security guard to blow a whistle for them to stop. This game was designed with flaws that need to be corrected. You don’t have enough diamonds to get help, you can’t advance with so many things going on and counting against you..Version: 3.9.1100
✓ Fun...butI have never played a game where you have to play a level FIVE times to get gold. It should be based on points or a scoring system, playing this way makes it incredibly tedious and I’ve already uninstalled it once because it got so mind-numbingly boring. PLUS, there’s no way it’s fair to have to repurchase my upgrades in new areas. Gems take far too much to earn for this to be the case, or at least make the upgrades cost less when the greens are involved. Also on the bonus levels, I have to buy my upgrades again as well. The casino is a joke and I barely get coins let alone gems. If these issues ever get addressed, I’d definitely recommend this game to friends. Right now, I only play it if I have nothing better to do..Version: 3.9.1100
✓ Fun & addictive but frustrating:-/Really fun and addicting game. A bit annoying that you have to play a level 4 times to get a "gold" score as its not based on points like other games. I think the casino is rigged because I used to play it all the time to get much needed gems - you basically NEED them to buy upgrades/powerups to get through higher levels - but for the last day I haven't won any gems and I've played at least a few hundred times and have only won coins. Unfortunately coins only help you out with the first upgrades on a food/device/etc. or playing in the casino ☹️ The event is fun but you only get so many butterflies and you have to clear all levels with them until more are revealed and the rest are behind a locked store gate that I need 100 gems to access 😩 I'm not a fan of games that require you paying real money to win, I didn't think this one was like that at first as I'm in the 9th store, but since I can't win without gems for upgrades/powerups and the casino isn't giving me any gems I think buying them is the only option. I also dislike that after you lose you can "buy" back a list customer or pay off a failed goal with 8 gems... If you don't you lose a life and have to start all over 😣 Sadly I will be deleting this game soon if I cannot win some more gems because I'm sick of playing the same levels over and over only to lose because I didn't make enough money or because I lost an impatient customer and don't have the gems to buy more customers..Version: 1.6.602
✓ New update has ruined the gameThe recent update for this game changed it from a time management game to a match 3 game and I am thoroughly disappointed. After spending so long completing lots of levels, I can no longer play the fun supermarket management game I had come to love. I tried playing another of your time management games and it was far from the standard I expected. The match 3 update is thoroughly boring, as are other G5 time management games. Mind numbingly boring and a copy cat of so many other games currently out there. I have since deleted the app and am now left searching for another time management game..Version: 2.7.800
✓ Fun**Update*** After writing this review I did an update, now the speed up button is gone! I think I'm going to stop playing as all the games are now taking 10 mins or longer each, you have to play 5 games per level. 50 mins to get a gold star is just far to long to make progress! I'm also not finding the game is getting much harder, it got tricky for a while and now it's just getting easier and easier and goes at a very slow pace. PLEASE BRING BACK THE SPEED UP BUTTON!!!! Originally I gave this game 5 stars, now I've marked it down to 3 👎🏽 **first review** At first I thought the game was a bit slow, I'd spend ages just waiting around while people shopped. Then I realised there was a speed up level button to make everyone go faster, including myself, that made it so much better. It makes you able to wiz through the easy levels. I only wish that you didn't need diamonds for upgrades so soon in the game, and that they gave you a few more when you get to gold on a level. After all you have to play the same level quite a few times to get to gold so they could give more for the effort. I guess they want you to spend money to buy more diamonds lol. Over all a very fun game to pass the time..Version: 1.6.600
✓ Disappointed :(I enjoy the game but to be quite honest it ticks me off. It is so hard to get gems. The pokie machine won't always give you anything even after spending 50,000 plus game money. It's too hard to buy the upgrades and then to have to restart from scratch. Honestly makes me mad. I think I am going to have to delete it. When I play a game I want to enjoy it. Not hop off it and be mad..Version: 3.8.903
✓ Update totally changed game!This used to be a fun time management game, running around a shop serving customers. Now it is the most boring, generic match-three game that are a dime a dozen on the App Store. What a stupid update. Deleted!.Version: 2.7.800
✓ Not coolCant believe they changed the entire game to a whole different game... uninstalling! 😡.Version: 2.7.802
✓ Upgrades WAY too expensive!UPDATE: I have now removed this game from my device. You CANNOT play it w/o spending a lot of money - and I mean A LOT! You are forced to have crystals to move onto the next level. Here’s some math - if you wanted to fully upgrade just ONE level on this game (because upgrades do NOT carry over to the next level), it would cost you $200. That’s right! Good luck with that. I’m DONE! It isn’t worth downloading unless you’re willing to dish out $$$ for NECESSARY upgrades. Greedy. I agree with the other reviewer - the developers would actually make more $$$ if they lowered the cost because a lot more people would actually buy the crystals. I’m deleting this app, which is a shame. I loved it on my PC (which was a one time purchase through BigFish (and no pay as you go upgrades). Sick of greediness..Version: 1.6.600
✓ DiamondsGreat game! However, why are your diamonds so costly and you only receive a small amount. You guys should reconsider the price and amount...it will take a player forever to upgrade and get a cashier just by playing without paying for the diamonds. The smallest package is$1.99 for 15 diamonds. Seriously. That’s highway robbery. A lot of people said they would play if it wasn’t for that and the way you have it set up to get friends. No one knows anybody’s game name on here how would they. But yet your constantly asking us to add friends. Other than this I like the game. Please for a value player, fix these issues and we will give you more playtime and better ratings. P.S. You could do something like 35 diamonds for $.99 think about how many times THAT button will be pushed you will double your money in no time..Version: 3.8.903
✓ Too easyThis game has potential but I don’t think it’s balanced correctly. I played through the majority of the first city and there were so many times where I was literally just sitting there doing nothing while waiting for the customers to shop. Let me put it this way... I could restock several shelves and clean all the floors in the time it takes for grandma to walk to the checkout stand. The character player is just too OP compared to the customers. Literally the only reason I would lose a level would be if I fell asleep while waiting for the customers to shop. I assume at some point it must get more challenging but I played for a whole afternoon and hadn’t reached that point yet so I don’t think I’ll play anymore..Version: 3.9.105
✓ Great game aside from the usual $$This is a great game and I’ve played the different versions over the years. When I first found the first game in this series, years ago, I remember playing from almost start to finish without having to spend a single penny. I just started this particular game and I’m already feeling like I won’t be able to progress as far as I would like without spending real money. I don’t mind spending a few bucks on “starter packs” or some other type of bonus pack deal if I only do it once or twice throughout the course of the entire game but when you constantly have to drop money within each level to have even a shred of hope of progressing in the game...that’s when I throw in the towel. I’m getting that feeling with this game. Usually a dead give-away when all of your upgrades cost 40+ 💎 and it took me a week of playing to get to 41 💎. 🙄 Ive been aimlessly searching, for over a week now, for a new time management/time waster game that doesn’t want my paycheck. So sick of this “free game but it’s not really free game” crap! Still holding out hope for this one but it’s not looking good. Probably going to go and see if I can find the original version, replay it and toss this one into the dud folder. 😣 Cooking Craze is still holding the gold medal for “FREE game that really is FREE”. So if you’re like me and searching for a game LIKE this that doesn’t want all of your money, check that one out! 😉.Version: 1.6.703
✓ Not worth itI don’t like how I purchase a security guard for almost $40,000 and gone after a set of levels. I need the cashier but I am not going to purchase 100gems for around $10 to get her for a level and have her leave the next. The cashier should be bought with coins not gems. You also can’t complete levels without spending mad money. They don’t even give you a chance to actually earn diamonds you have to pay for them. To unlock the next level, I have to pay a total of $10 just for gems and coins I don’t enjoy the update as much. The creator is really greedy and this game is not worth playing anymore unless you are rich and it is a shame because this is one of the best games out there I’ve spent over 30,000 coins on the gambling to earn diamonds and haven’t won once and I’ve been doing it for about 5 days now.Version: 3.9.1100
✓ WAS a Great GameJune 9, 2018: So I must say that this is even more disappointing. Why in the world would you guys change the entire dynamics of the game. I can see if you added this new addition in order to achieve more gems and coins for the original version of the game but not to take away the very thing that makes it a time management game... It's barely any of those types of games available as is. SMH Feb 1, 2018: does anyone know what the last 2 updates were about? There isn’t an explanation and I can’t tell any difference besides the apps thumbnail pic. Jan 17, 2018: I really love this game, it’s one of my favorite genre of games to play. However, what I don’t love is how you can only advance to new levels/sections of the game by using gems/crystals/diamonds, whatever they are. You don’t achieve enough during actual game play and I refuse to pay additional $ in this game, especially when the gems are priced so expensively. I would have to spend at least $10-20 just to advance to the next section and as far as I can see, there are at least 5 more sections ahead of me, which if they are like any of the other sections, you will have to use gems to make store upgrades just to pass majority of the levels. I cannot see paying so much for this game. In order to finish this game in its entirety at this point, I would be able to buy quite a few xbox/playstation games and as you can see, that’s not even comparable to an app..Version: 2.7.802
✓ Why?I redownloaded this game so I could enjoy a fast paced management game, now it’s become like all the other gem matching games out there. Real disappointment. If I could give it 0 stars, I would..Version: 2.7.802
✓ Game reviewHey sorry but I used to always play this supermarket games it was the only great game I loved to play and As of me and many not other think You should change it back to the super market where we serve and rush around with many challenges to over come , it was such a great game I have deleted it and now is looking for another game but hope to hear back once the game has been brought back to the GREATEST :).Version: 2.7.802
✓ Hard to get diamondsGood game but hard to upgrade when you need to get diamonds for them. Seems like they are just trying to get you to spend real money all the time..Version: 1.0
✓ Typical app developer being greedy for moneySo I downloaded this game several years ago before they were doing “in app purchases”. I LOVED the game, it was just the right amount of fun and challenging. I had to work to finish it but I was able to do so successfully. I haven’t played in a few years so I went to re-download it and found this version with, OF COURSE, in app purchases. I played and found it fine for the first 10 levels but then it got near impossible to fully finish each level without using a lot of the help items (auto clean, slow down time, auto fill store, etc.) I got through the first area and had upgraded just about every item so I could max out each level thinking these upgrades would last forever so the ridiculous amount of diamonds it cost was worth it. But NO, suddenly I get to the gates of the second level only to find out I have ti START ALL OVER WITH UPGRADES!! I don’t mind starting over, but when you need 50 or 100 diamonds per item you need to upgrade and you are only getting 2-5 diamonds here and there, you end up at a stand still unless you PURCHASE DIAMONDS. I have already put about $100 into this game (and that includes buying items at 65% off) and I can’t get past level 31. It’s a total disappointment. I am all for developers making some money for their hard work, but this is just absolute greed. $27.99 to buy about 60 “help” items that you use up in less than 5 levels. It’s absolutely disgusting. I put about $90 too much into this game before I smartened up and realized I will never finish without making these people millionaires. I have wayyyyyyy better places to spend my hard earned money! Way to go developers, your greed just lost you a loyal customer!.Version: 3.9.1100
✓ Bad update, changes the game completelyNot the same game anymore, has turned into yet another matching gems game..Version: 2.7.800
✓ Resets every time you leaveEvery time you close out of the app it resets from the beginning.Version: 3.9.1100
✓ Waste of money! Gambling involved!This game is a waste of money! Telling me I can update for free?? What a joke! If this is how you choose to run this game I will no longer play it! What a rip off for what used to be a good game. You are obviously in it for the money and have absolutely no care for anyone that downloads this game! As far as I'm concerned you have a lot to learn off other games which I can actually move through without having to spend a heap of money. Shame on you Big Fish. It's companies like this that give this type of game a bad name. Also what kind of game makes gambling a way to earn blue diamonds? (In this case) I will never allow my children to play your games whilst this is the sort of thing you do. As far as I'm concerned I won't even bother to download your games again, not even to see if it's appropriate for my children. If it's not good enough for me, it will never be good enough for them! Step up and change your ways. If you can't see by the comments that you are getting that people have had enough then you deserve nothing but to fail. Terrible tactics and choosing to believe that people are to stupid to see what you are doing 😡.Version: 1.6.603
✓ Great game, but never gives out gems!I’ve been playing a VERY long time. I’ve accumulated many, many coins, but can NEVER get a substantial amount of gems to move on. I’ve stupidly spent my own money in order to advance to the next level. I’ve played the casino which doles out TONS of coins, but it’s been at least 4 months since I’ve won ANY gems. I’ve done anything I can to win gems (except download extra apps...which NEVER works for me), but it’s pointless. I’m tired of being stuck on the same level because I need 100 gems to enter a new level and I only have 81. I’m even writing a review in order to get the 2 gems I’m promised! (WooHoo! I’ll have a total of 83 gems after this!) Ridiculous. MAKE IT EASIER TO WIN MORE GEMS!!!!! My hard-earned money will go to a better game...one that doesn’t take me 6 months to advance to a new level!.Version: 3.9.1004
✓ Fun Game but takes too long to get gemsFun game to keep you occupied on a commute but takes forever to get gems to upgrade so a bit annoying.Version: 3.9.1100
✓ Just let us buy it.This ‘Journey’ version is a total rip off. I would gladly pay for the game and enjoy it rather than “improve” each stage a gazillion times just to get annoying diamonds and coins. G5, Just put out the original, good-for-the-money-version back. I’m pretty sure this journey style is not getting you any profits, anyway. Let us pay for something worth it..Version: 3.9.105
✓ Not playing fair G5I’ve always enjoyed the supermarket games. However, this one, to upgrade anything decent, you need crystals. It SAYS you can win them on the fruit machine. So, I tried to win some. I had 60K. I used every last coin on the fruit machine. Occasionally win coins but not once did I win any crystals. But, hey, I can spend £100of real money for them. Bring back pay once and play..Version: 3.8.900
✓ Too expensiveUsed to play the computer version and loved it. Now you have to replay levels 5x for upgrade “diamonds” instead of just surpassing a coin amount per level and upgrading with coins. Upgrades aren’t held over between levels, so you can spend hundreds of $$ to buy premium current/diamonds to maintain your store which is ridiculous. This game is not that advanced or developed to legit *require* hundreds of real dollars to play it functionally..Version: 3.9.1100
✓ Too Slow but good game I guess.When I started playing, it was really fast and I had to do this,that,this,that but the thing is, I am on level 15 and the level is too slow, I actually had a small nap and still won. You have to make the levels harder becuase I don’t like the game anymore, becuase it’s too slow ;( please add a speed button, or at least make it faster..Version: 1.6.700
✓ New update is an entirely different gameI want to start by saying I've found this game super fun. However, this new update is rubbish. I chose to play a time management game unlike anything else on the App Store. Now, this same game is a Candy Crush ripoff. Not happy! Bring back the time management stores!! If you wanted to turn this into a match 3 puzzle game you could have just created a new game, or at least left this game alone with no updates for those of us who actually enjoyed playing the original Supermarket Mania Journey. What a joke. I never leave reviews however I am thoroughly annoyed at the fact that one of my favourite games has been destroyed. Bring back the old game. You’ve lost a loyal fan..Version: 2.7.800
✓ Fun, but need lots of gemsIt’s seriously fun to play. I recommend saving the gems/diamonds you retrieve from each level and when improving the levels. It’s easier to get the coins and just use what you can with the coins to upgrade items. The gems/diamonds are necessary to go pass the gate to get to the next store. One gate pass cost me 45 gems/diamonds while another cost me 75 gems/diamonds. On one level, I paid 75 gems/diamonds for a cashier, but the next gate pass to a new store said it would cost me 150 gems/diamonds to purchase a cashier. I forwent the cashier and struggled through. I’m honestly not sure I’ll be able to continue this game because of the necessary gems/diamonds for certain items. No one should be forced to make a purchase on a game to continue. Especially one that is just for passing the time. It should be a choice. I’ve given money to games before because I wanted to, not because I had to. During difficult levels, I just kept trying until I succeeded, but that’s not the case here. Developers, it would be nice if you had one set gems/diamonds fee for passing the gate. One that’s attainable. Allow other things to be a choice, not a necessity to continue this game. I recommend if you’re willing to SPEND REAL MONEY..Version: 3.9.1100
✓ You have ruined this gameI cannot believe you took a relatively interesting and challenging game and turned it into another stupid match game. The only reason I liked it was because it did not have any of that rubbish and if I had known the update would ruin the game so completely I never would have upgraded. I (and I suspect many others) will no longer be playing this ruined game. How could you just change it without even giving players the option to remain in the previous version? What a disappointment..Version: 2.7.800
✓ So disappointingSuch a great game but absolutely impossible to advance without buying crystals with real money.. fix the game and you will have plenty of people play and you will still make money from it. For example. In the second market, the garden market, it is 50 crystals to purchase the security guard. I have 18 and no way of getting any more unless I PAY real money for crystals. Which is not happening. You cannot have 4 people leave the store on the level I am on but there are FIVE thieves that come in and without a security guard, I cannot do anything about them. It counts them as a customer leaving when they leave but again…. I CANNOT CONTROL THAT. You can only stop the thieves if you have the security guard. Broken game. So sad..Version: 3.9.1100
✓ Money makingThe concept of this game is great and I really enjoyed playing it at first. But like so many other games, you need to buy diamonds so you can upgrade equipment. I saved up 75 diamonds from winning early levels so I could buy the cashier. But when I went through the gate to the next shop the cashier has gone and I'm now expected to pay 100 diamonds to buy her again. I refuse to pay real money over and over again throughout the game. Come on developers, charge a reasonable amount for the game to start with and then let people play the whole game for free..Version: 1.5.501
✓ Can’t play properly without having to pay money outI like the game. The first levels are a bit too slow. Once you get going it’s better. The thing that is really annoying is you have to upgrade things with diamonds and you need to pay for these or it would take you weeks to get enough free ones. And this is the same on every stage of the game. Not worth it. Takes too long to progress without diamonds..Version: 3.8.903
✓ Bring black the speed buttonThe reason I installed the game again was because of the Halloween event, I was happy that there was a speed button from the last time I played. But now it’s removed, I don’t really like the game, it just takes too long for the customers... I wouldn’t consider it a “mania” because it’s not that much of a quick-pace game. Please BRING BACK THE SPEED BUTTON!! Anyway, I like the design of the game and many other features. It’s just that I started again and I’m way back at the beginning (which I don’t mind.) And now the speed button is gone I can’t really whizz through levels, which I loved. PLEASE JUST BRING BACK THE SPEED BUTTON!!!!!!.Version: 1.6.603
✓ Good gameVery fun but very challenging.Version: 3.9.1100
✓ In App Purchases way too expensiveIn App purchases really sting so continuing the game costs way to much as you have to buy Gems to upgrade the shop. I would have given a higher star rating but the overly priced purchases just can’t justify higher than 3. I would suggest lowering the cost or run out specials that a way better than whats on offer now..Version: 1.5.501
✓ They changed the whole game!I downloaded this game and had a great time playing it and purchased items in it and then they “updated” the game and changed the entire concept, instead of a multitasking game now it is a match 3 game no different from candy crush and all that other junk! I don’t want a match 3 game or I would have downloaded any of the hundreds of available ones! I want my game back, this was my stress relief at the end of the day! Why would you change the game?!.Version: 2.7.800
✓ Fun game but a money grabGood game until you get to higher levels and save your diamonds to buy cashier and upgrade only to find out those items do not travel to the next levels So you have to start back from the beginning to try to accrue more diamonds but they require so much. The casino is a typical slot machine that also takes all your money without giving up any diamonds. So there’s no sense in playing after level 34 because you will need a new vacuum which requires 75 diamonds or a cashier requires like 150 diamonds and it’s impossible to win the levels. Or you need to buy bonus customers. I will go back to candy crush that doesn’t force you to spend money. The makers of this game should take into account that during this pandemic and high unemployment rate they would should be making it easier to play for free. Other games are giving away free items. I’m very disappointed..Version: 3.9.105
✓ This game is goodThis game is mid.Version: 3.9.1100
✓ Fed up after losing things I'd earned!The first few levels of this game were really enjoyable. I do not spend real money buying gems for this kind of game, but I played enough to 'earn' them at each level. I upgraded my shop & obtained an automatic mop....only to have all that work wiped out after the 'gates' when they give you a new shop! I have already found that you now CANNOT serve all your customers without buying additional equipment, and without successfully serving customers, you can't earn gems. Since I am not prepared to use real money, I will be deleting the game..Version: 1.5.501
✓ BEWARE: Fun but COSTLYThis game is fun but it is SOOO COSTLY! Why are we paying coins AND crystals for things??? Why is it both? It should one or the other but because that is not the case, you’re basically stuck unless you spend actual money for more coins or crystals. The cashier and guard should remain throughout the game once you purchase them and why in the world is it 100 crystals to buy the cashier and then it goes up to like 175 crystals??? The guard goes from 39,000 to 40 something thousand. It’s RIDICULOUS!! Way too many items cost gems and you don’t earn enough coins to buy much of anything. The developers of this game are showing greed. Then the girl gets stuck running around the shop as if she’s cleaning the floor but she has nothing in her hand and the floor is clean therefore I end up losing the level, coins and crystals that were used at that time. I used to play this game years ago on my laptop and it was NEVER this costly!!!.Version: 3.9.1100
✓ DO NOT PLAY THIS GAMEWarning: it is literally impossible to complete a unit without purchased additional items or tools. The amount of your own extra cash increases with the difficulty level. I’m also writing to warn you that this game/company does not always honor purchases, and grants Absolutely No Grace for human error. I’ve played this game for 2 to 3 years, but I am now permanently deleting it from my device. Their Customer Service has proven to provide no service, and denies any relief. Example: I’ve purchased bundles of items or tools costing $5-$20. The $5 bundles are usually accurately delivered, but the $10-$20 bundles frequently do not deliver all items, and sometimes nothing is delivered. Customer service replies include send screen shots, provide receipts, etc, however, you still cannot prove you did/didn’t receive what you purchased. Example: Human error. I accidentally touched the wrong place on the screen, causing the loss of over half of my earnings. Upon complaint, the reply was basically “Too Bad, Your Fault”. I sent screenshots of the results of the accident, and proof I hadn’t played the game since the error, thereby showing that the unwanted Upgrade Purchase had not been used. Every Other game I play grants grace for occasional errors. This company doesn’t trust customers, which is a toxic working environment. I hope you take this review to heart. I rarely review, and have never written one like this..Version: 3.9.1100
✓ One problem...Great game hours of fun! Only problem is that you need crystals to get better equipment etc and you get very little offered! You have to buy crystals! You win 6 crystals per 4 games and need 70 crystals per item to improve your stuff to pass the levels! Its a money grabbing spin! The crystal logic is a bit bad and its off putting! Its frustrating as you cant play or win crystals to pass! Its a shame really as it takes the fun out of it!.Version: 3.8.903
✓ Don’t BotherI used to love this strategy game, but when they closed the game, that I had paid money to buy, and then releases a new version with iOS 11, I tried it and it was all about spending money on in app purchases to really get anywhere. But I still played it and avoided spending any money but never really getting high levels. Now with this recent update, it’s not a strategy game at all anymore, they’ve completely ditched the supermarket altogether and now it’s just like candy crush but stupid and pointless. Don’t waste your time. This company have lost all credibility..Version: 2.7.800
✓ Good gameIs a good game but can be difficult to complete the levels especially the bonus ones unless you buy diamonds even if you have brought the stuff from the diamonds on the normal levels, on the extra levels you loss them all so have to buy diamonds again to re buy them. Once you have completed the shop to get onto the next shop again you need to have enough diamonds which again if you dont have have to be paid for or you cant proceed with the game. So the game its self maybe free but be prepared to send a lot of money on the extra diamonds just to get though the game. (Diamonds can b won by playing but is not enough). I did enjoy this game to play otherwise so in total a bit disappointing but enjoyed the first 2 shops.Version: 3.8.900
✓ Great game but needs improvementLove the game but the first 6 ish levels are pretty much similar and when it does change you have to buy diamonds or earn them somehow to be able to move forward. Need to be more generous in the casino when giving out diamonds please :).Version: 3.9.1100
✓ Pure unadulterated GREEDI adore the supermarket mania series, particularly supermarket mania 2, but since you’ve not bothered to update the originals to make them playable on iOS 11, we’re stuck with this thieving load of tripe. This is nothing but a money pit. It’s an absolute disgrace that you’re even allowed to get away with what you’ve done to these wonderful games. Literally every single upgrade that is imperative to successfully playing and progressing in the game costs a LOT of real money to buy crystals. It might have stung a little less if once you’ve purchased the upgrades using crystals that you actually get to keep them throughout the game, but oh no, your greed doesn’t stop there. You actually have to keep purchasing the same upgrades, with crystals, for each set of levels. It’s daylight robbery, and I legitimately don’t know how developers like you are allowed to get away with it. You’re a disgrace..Version: 1.6.701
🙂 Supermarket Mania Journey Positive Reviews
Supermarket Mania Journey works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Supermarket Mania Journey.
⛔ Supermarket Mania Journey Problems
