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CruiseMapper App Complaints & User Negative Comments 2024
CruiseMapper app received 43 complaints, negative comments and reviews by users. Have you ever had a bad experience using CruiseMapper? Can you share your negative thoughts about cruisemapper?
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CruiseMapper for Negative User Reviews
✓ Discovery princessThe information stated about the discovery princess dining venues is wrong esp the main dining rooms the names are incorrect.Version: 3.1.0
✓ Horrible updateThe app was working very well. They recently did an update and now it is horrible. Nearly impossible to use..Version: 3.0.1
✓ Missing shipsWhy can’t you see the location of all the ships on the map anymore? Very disappointed..Version: 2.0
✓ Just awfulLoosing ships.Version: 2.0
✓ Broken the app?Since the update 21st Jan 24, google maps don’t adjust on zoom and designated ships and routes are not showing, all become incredibly slow? Go back to the old one…. It worked well.Version: 3.0.1
✓ Very inaccurateLike a stopped clock, only correct once a day. Useless most other times..Version: 1.3
✓ LackingCan’t figure out how to pull up the schedule of arrivals at a specific port. Can anyone help?.Version: 1.3
✓ TerribleThis app used to be good. You could search by line or ship. No more. Aside from a very messy graphic, it gives you no information. Could not locate a ship using app....even one I was on! Go back to old version..Version: 2.0
✓ UpdateThis last update needs some work , not as responsive also too reactive when searching for ships , if you cannot change can we have old one back thanks.Version: 3.0.1
✓ Nice, but…..Freezes or times out after a couple of minutes, thus rendering it almost useless. If I delete the app and download it again it works again, but only for a few minutes..Version: 3.0.1
✓ Complete waste of time.They haven’t update their shipping location. Don’t bother downloading. Flight tracker is better than ship tracker..Version: 1.3
✓ Need another updateNeeds another update. This version will not allow me to view ships and it forces me to force quit the app and reopen in order to see other ships as they all disappear from the map. I amAlso unable to zoom in and out when this happens.Version: 3.0.1
✓ Redesigned interfaceThe new interface to the app is very poor and is not very intuitive. The previous version was simple and easy to use. The required information was easy to find. Very big step back!.Version: 2.0
✓ UselessThe ship I was following went from Palma to Cadiz,then overnight went to Munich then across country to Murmansk, the following morning it was just outside Madrid. What a ship this must be!!.Version: 1.3
✓ Doesn’t work anymoreThe recent update really screwed things up. I can see the locations of any ships..Version: 3.0.1
✓ RubbishShip pin colours are confusing.Version: 2.0
✓ New version is very buggyI have used Cruise Mapper for over 6 years now, and I have loved it and it has been great until last week. The new update has made it at least for me very hard to move around and I can’t see any ships unless I search for them in the search bar, and even then I can’t see them on the map. It’s a shame because for years it has been such a great app that was simple to use. I hope that this can be fixed, but for now I am a little disappointed in how the app is performing..Version: 3.0.1
✓ POTENTIALLY SPYWAREWhen I close or open the app now it asks to automatically copy stuff from my clipboard. Like, excuse me? There’s no reason to need this unless you’re spying on me and potentially giving/selling the data to third parties. Would rate a 0 if I could..Version: 2.0
✓ Recent update made app unusableThe recent update in January 2024 made the UI completely unusable. When you want to scroll across the map it only wants to zoom in. It was fine the way it was..Version: 3.0.1
✓ So slowNewest version takes forever to launch. itineraries open slowly. just not a good upgrade..Version: 2.0
✓ UpdatesI liked this app until the recent updates. Now, it is not user friendly. Used to be able to zoom in and out with my fingers so I could see all the ships. Not it is not so friendly!.Version: 3.0.1
✓ Latest updateLatest update is horrible, zooming isn’t smooth or useful, app freezes..Version: 3.0.1
✓ Ong the bearWhy change something that worked good it was nice and quick, easy to use . Now like most things over complicated 😠ong.Version: 2.0
✓ Why fix something perfect?The most recent update needs fixing. The app crashes and not all the cruise ships appear now in the map. Everything was perfectly smooth until that update 😕.Version: 3.0.1
✓ Don’t botherAwful App. Have been trying to keep track of where my Mum is on her cruise. I know the ship is in Southampton and this App randomly puts it at various locations round the world, from India to Murmansk!! Good job it’s free, would be demanding my money back!.Version: 1.3
✓ Cruise ship locationsSometimes it shows incorrect location on map for specific cruise ships. I was following the Carnival Pride recently, and the map showed it was in Europe, not in carribean. If I close out of application and get back in, it sometimes corrects itself. (iPad Pro device).Version: 1.3
✓ Does not workCrashes as soon as it opens..Version: 1.3
✓ No local timeLocal time for each destination is gone.Version: 2.0
✓ Position UpdatesUnless Astra Paging Ltd want a negative review written every week - UPDATE YOUR SHIP POSITIONS.Version: 1.0
✓ AwfulMy parents are waiting to set off near Greece. This app has put them in Fiji, Russia, Luxembourg and France all in the space of a few hours. Really poor. Not sure what the point of this app is!.Version: 1.3
✓ Upgrade becomes downgradeWhy change something that was working great ? The new naming style is almost un readable its so small The names overlap other items again un readable PLEASE REVERT TO PREVIOUS EDITION !!!.Version: 2.0
✓ New updateThis new update is awful. Why would you update a clean interface and convolute it..Version: 2.0
✓ Used to love your appRight now, after the latest update, the ships disappear after a few seconds. Currently not useful..Version: 3.0.1
✓ What have you done ???You’ve ruined this app. The update is awful. It’s crashed multiple times and I can no longer locate ships. Change it back ASAP or it’s being deleted.Version: 2.0
✓ What’s going on again!UPDATE: So Queen Mary 2 appeared briefly in the correct position. Today however she’s ‘apparently’ in Murmansk (when I know she’s in Sydney, Nova Scotia) why is this? This used to be a good app. Wanting to see where Queen Mary 2 which I know for sure left Southampton for the US on 16th September 2018. No Queen Mary 2 if you search. I eventually found her by looking at Cunard in Cruise Lines, it has the wrong schedules. As another reviewer said another ship that I knew was in the Med suddenly turned up inSt Petersburg. What a shame..Version: 1.3
✓ Version 2.0 no longer shows ship info on iPhoneI have the most recent app update. I am on iOS 12.1.4. When I open the application the map is blank there is no ships no continents are shown on the map. I cannot move anywhere on the map. I have removed and reinstalled the application and still no luck. This version worked when I first updated the app but has since stopped working..Version: 2.0
✓ Too many AdsHow can I get rid of ads ? So many of them !.Version: 2.0
✓ Just OKWhen it works, it’s ok. Navigation problems with maps Does not scroll.Version: 3.1.0
✓ New UpdateThe new update needs to be fixed it’s very glitchy and made the app not fun to look at anymore they need to fix this..Version: 3.0.1
✓ UnsophisticatedCannot hold and lock/save the itineries for a multisegment cruise Cannot easily copy a cruise itinerary to paste in another location Cannot map specific cruise by itself showing ports to visit from itinerary Would be more useful if versatile.Version: 2.0
✓ Would be great it map dated regularlyFun to see all the ships and get information regarding itineraries and ships amenities. The tracker feature is however frequently more than a day out of date and there is no obvious way to update it so its usefulness in actually following a ships progress is virtually nil.Version: 1.3
✓ Stopped working after latest updateNot a single cruise ship on the map..Version: 3.0.1
✓ No deck plansThe Android version has deck plans for each ship but not for the Apple version. Would love for this to be updated to get 5 stars..Version: 2.0
🙂 CruiseMapper Positive Reviews
CruiseMapper works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact CruiseMapper.
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