4.6
4.69726 star

Total 9 Negative Reviews

TakeLessons Live App Complaints & User Negative Comments 2024

TakeLessons Live app received 9 complaints, negative comments and reviews by users. Have you ever had a bad experience using TakeLessons Live? Can you share your negative thoughts about takelessons live?

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TakeLessons Live for Negative User Reviews

Not what you expectWhen you look on the preview pages before you get this app it says that you speak with your teachers etc. Wrong! I was very, very disappointed to find that you have to pay premium to interact and ask your teachers questions. When I’m in the “class” my teachers don’t even recognize I’m in the “class room” because I don’t have the video and typing on. (And it’s really hard to learn when you can’t ask a question) The teachers are not bad some are more helpful than others. But I’m very disappointed that I can’t learn well. Please make this a better experience for others..Version: 1.57

If the app doesn’t work it’s on you.TakeLessons the company does not stand by this app and will provide you with zero support if it doesn’t work or breaks during a lesson. My wife recently missed the first 15 minutes of an hourlong (and not cheap) private lesson because the TakeLessons app wasn’t syncing properly with our account, so she had to monkey around with Zoom links and do the lesson that way. It was a known issue, TakeLessons agreed that their app broke and that was why my wife missed part of the lesson, but they would not refund her the cost of the lesson or take any other action. Their response was, “Don’t use the app then.” TakeLesson’s explicit policy is that the app is as-is, if it breaks then it’s on you and the instructor to figure something else out. If that causes an unacceptable delay then you can either cancel the lesson or just eat the loss of time. TakeLessons the service is good. I’ve only ever used it to set up private lessons but have done that for several years. I’ve found instructors for a variety of topics both for myself, my spouse, and my kids. But what I like about it is that it’s all unified into one calendar and interface. If I need to manage my own calendar entries and correspondence and Zoom links and such, then it’s not clear what service the company is really providing over just arranging stuff with the instructor through email without an intermediary skimming money off the top..Version: 1.65.12

Needs workThe you can’t rotate your screen vertically which makes it uncomfortable. And they don’t let you see yourself properly on the screen . You get a small window to see yourself but it’s so small . I want to make my window bigger to see if my singing face matches with the teacher but the won’t let you ..Version: 1.65.12

It won’t let me verify my email addressI downloading this app with high hopes after reading the reviews. However, an error occurred while trying to verify my email address. I’ve resent the email countless times, received it and clicked on the link, then returned to the app. But it still continues to say I need to verify my email. I’m very disappointed as I thought this would be a fun learning experience..Version: 1.52.0

The app is broken. The website works fine.App has been broken for a long time. I finally erased it and just saved a link to the website. Don’t know why it stopped working. Can’t pay. Can’t see classes. Only thing it could do was see old billing charges. Been using take lessons for 3 years now. About 3/6 months ago it broke..Version: 1.65.12

Unhappy StudentI’d been taking free and paid private ASL classes for almost ten years, and I just recently learned Microsoft ‘acquired’ TakeLessons, and now I’ve lost my Premium membership because, “It just wasn’t sustainable.” Now I can only watch and listen but can neither participate nor use the Chat Box even though it says: Chat is in view only mode for Basic members.” Learning ASL was neurotherapy for me after a near fatal hemorrhagic stroke. It was also my social connection to the outside world. My therapist wants me to reconnect with my ASL students, but obviously I can’t. Martina.Version: 1.65.11

New 20 mins is horribleThe take lessons teachers are awesome! So these stars are not a reflection of them because they have no control over the new changes. It would have been 5 stars for the app as a whole if they would have kept the 45 mins classes! I have recommended this app to a lot of friends that enjoyed it up until these rushed 20 min. classes. I prefer quality over quantity the teachers can no longer take their time with you when you’re struggling through class now they can’t do anything but try to run through the information so you would at least know what the lesson consists of. So I ended my membership, when the 45 min. classes start back I would definitely renew until then this is just pop in pop out I will not pay for that!.Version: 1.43.0

Wasn’t ableI like that every one was able to sing but I wasn’t because I didn’t have access to a camera that was the rules and that’s no point of me being in the class if I can’t sing or practice my singing because I don’t have access to a camera I didn’t like that part or that rule unfairly.Version: 1.58

Garbage app does not workThis app literally doesn’t work on iOS. I had to cancel two lessons and spend a bunch of time troubleshooting. I called them and they said the app isn’t working on iOS! Why were we not notified. And why would they make updates without testing on iOS. Stay away from the app, and stay away from take lessons. There are plenty of other competitors that don’t waste your time..Version: 1.65.12


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