Gin Rummy Plus - Fun Card Game App Negative ReviewsZynga Inc.

Gin Rummy Plus - Fun Card Game Negative Reviews

4.6
4.6212 star

Total 150 Negative Reviews

Gin Rummy Plus - Fun Card Game App Complaints & User Negative Comments 2024

Gin Rummy Plus - Fun Card Game app received 150 complaints, negative comments and reviews by users. Have you ever had a bad experience using Gin Rummy Plus - Fun Card Game? Can you share your negative thoughts about gin rummy plus - fun card game?

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Gin Rummy Plus - Fun Card Game for Negative User Reviews

Auto sortHow come i’ve watch all of your 25 adds to have a free autosort for one day and it never came on. Why is that? Bug?.Version: 6.12.0

Used to be fun...but got frustrating very quickUPDATE: SUSPICIONS CONFIRMED Game is rigged. I took the other reviews about the game being rigged skeptically, thinking the person is just a bad player. NOPE. I am a decent player, but when the deck gives you the card that you need to complete a set or run the turn IMMEDIATELY AFTER you discard one piece of it ALL THE TIME forces you to play unrealistically. I’m done with the frustration that this game brings. You’ll never get any money from me. Uninstalled. Like the previous reviewer, I really don’t like being told which table I have to play at. And it’s not based on “skill level” but by the number of coins I have. Once I got to 1 million, I was limited to the highest two tables where the minimum bet is larger. But when I dipped below a million, the next lowest table was opened up again. But this seems ridiculous since I know I played at the lower tables against players with a lot of coins. This happened every time I went below a million. Also, with the “wheel of fun” prizes, set REALISTIC GOALS. It’s near impossible to make the “Top 25”. And no matter what, if you complete the tasks to spin the wheel, it always gives you one of the lowest prizes. SUPER LAME. When issuing updates, it needs to say what was fixed instead of the same “you asked for it, we made it happen” description..Version: 3.2.0

Rules need to be more clearer as I’ve been bannedI just wanted to let you know that I have been PERMANENTLY SUSPENDED from I game that I can truly say that I’m addicted to. This game has seen me through lockdown, through self isolation and without NO WARNING I have been suspended. Zynga have lost many dedicated players including my daughter and myself. Yes many people would say it’s just a game but it’s a game that I love and not too mention the amount of money I have spent buying coins. If I have broken the rules like many other players why is this not mentioned anywhere so that we are aware and instead of being PERMANENTLY SUSPENDED why not issue a warning first so that we are aware. I would love for my suspension to be removed so that I can continue playing a game I love even if I have to start all over again 😢.Version: 8.0.0

DO NOT BELIEVE THE FAKE 4/5 STAR REVIEWS. ABSOLUTE MEDIOCRE APP BY UNTRUSTWORTHY SELLERS/DEVELOPERSConstant ads. Annoying and pointless cheesy gimmicks that Zynga is renowned for in their questionable apps. Untrustworthy and shady developers, as the app constantly drops you out even though your wifi reception is at maximum during a big win game so you lose your money just like the majority of their apps. A ploy to get you to buy chips or whatever other rubbish they’re selling. Worst so called app developer. There are extremely way better apps by well respected and honest developers available. STAY CLEAR FROM ZYNGA APPS UNLESS YOU ENJOY BEING RIPPED OFF AND SUPPORT UNTRUSTWORTHY AND MEDIOCRE APPS..Version: 5.4.2

Waste of time.Honestly the worst app in the world. The game is so rigged its ridiculous. The ad pop ups are so annoying they made the game if you dont buy chips you will keep loosing. Will be uninstalling and deleting it completely please please dont waste your time/money on corrupt developers far better apps out there..Version: 8.5.6

Becoming boringUsed to love playing but it’s just got frustrating and boring! The annoying private table screen that comes up if you get knocked a couple of times is as annoying as hell and why if you progress through the safe challenge in one go does it only give you the lower level bronze safes first rather than gold or silver. I’ve done it so many times now and I’m 100+ bronze safes and 10 silver and 3 gold. Sort it out so you get the last safe won not the first also on daily bonus if you opt for double bonus after watching the video it actually deducts the points before adding double so I no longer bother 😡😡.Version: 4.10.1

Like the the game but...I like this game a lot, but it needs a lot of attention! l'm new to playing gin rummy period. On the computer or with friends at home, so it new and I'm learning, and I'm having a lot of fun. It's quickly becoming a new favorite app. The rub is this... every time I get close to a high jackpot, or a count down on the clock to claim $ I get kicked off the game, a d the clock starts over from the beginning. ( it doesn't matter whether I'm in the middle of a game or not) it kicks off whenever it feel like it and it's getting old fast!!! Others say the game is rigged, I can't say one way or the other, but sure seems suspicious to me for the same the to happen over and over again, in the same way! Does anyone else have this issue? I'm sure I'm not alone!!! I also agree with some of the other reviews I've read, the game should be in stages from what level you're on, why have levels, if your not going to use them? Listening to your customers is key to any good business being a success, your product can be gold but if if does have good guarantee behind it, it's not going to keep consumers coming back for more, and it's not going to keep people talking the product up!!! In this case bad publicity is NOT what you want from the pubic!!! FIX YOUR PRODUT, MAKE YOUR CUSTOMERS HAPPY. Thank you your attention to this matter and matters of other consumers would be so very much appreciated. Laura plew.Version: 5.2.10

Good game until...Good game but you’ve now lost me without having the ability to win coins via “bonuses” or “challenges/incentives” as a free way to earn coins. Greed is obviously the motive behind this game and the developers aren’t interested in an even playing field by offering an option of earning free coins. So many other games out there do and they’re the ones I’ll be visiting!!.Version: 4.0.7

Balance deleted and told because I cheated?After 2 years of playing and enjoying and investing a lot of my time getting my balance up to 80million coins. Then one day I get chucked out due to data issues so I was informed and couldn’t log in for about 5 days and when I did get back in my account balance was zero. I asked customer services what had happened and was informed that this was removed due to cheating! How can I cheat when playing against whoever is online, I asked? But was told that I did even though when I asked for proof this was denied obviously because they couldn’t! It’s a shame but that’s it, deleted this game now and won’t touch any Zynga product ever again after the appalling customer service..Version: 5.9.4

Gin Rummy problemsI love playing and am quite addicted to it but there are NEVER any videos to watch and as soon as I start winning I lose until I’m out of the game for a while, I am sure it’s fixed.Version: 6.12.0

In two mindsFor the most part I really enjoy playing GinRummyPlus, that is until I’m forced to update or just don’t play. I updated to days ago and am currently updating as I write this review. There’s never any standout change/s, if anything, the amount of people that start a match only to be losing then leave the table which then places all the jackpot coins in limbo until someone is will to challenge. If you wait, sometimes an obscenely long period, without a challenger opting to play you are basically forced to leave the round and the jackpot coins are then gone. This isn’t a fair way of compensating the one player whom is willing and wanting to verse for the coins he/she has played so well to amount up. Reconsider the reward-punishment for players who stay and players who leave before the game has ended..Version: 4.13.1

ScamThis game is genuinely bad I’ve retried this game over the past five years including today making this my 10th time and this game is a total fraud you don’t get actual people playing you get bots using other peoples profile. It’s sad that I’ll be winning the game up 30-40 points or right at the beginning of the match all of a sudden the opponent is going gen within two draws come on on you can’t expect us to think we actually have a chance at winning and that these are real people never once have I experienced this in real life where anyone myself or others win a game of gin rummy in two turns (aka within drawing two cards) in almost every match that I get in your game isn’t fun it’s honestly a waste of time and just brings anyone who decides to download it displeasure. It’s your game stop being cheap and taking short cuts your game has the potential to be amazing and when your not completely cheating your players and the game decides it’s going to play fair it’s enjoyable (with is one in every 15-20 matches). Just appeal to your players because without players your game is literally nothing and without players your game will crash and burn..Version: 9.6.28

Good Game Ruined By RiggingSo I’m not one to leave reviews really, and before I did I wanted to investigate my suspicions about this game with other recent reviews and my suspicions were correct - sometime recently this game has become insanely rigged by the creators for players to lose. I’ve had this app game for years and have been playing the actual game for even longer, so the fact that winning has become next to impossible is no coincidence. The game has become rigged in order to force the player to spend real money on coins just to continue playing. I’ve never lost to the degrees that I’ve begun losing - other players ginning after 3 card pick ups constantly, being dealt ridiculous hands and nearly never picking up cards to better it, etc. that kind of losing. If I was losing just due to my gamesmanship I wouldn’t care but it’s clear based off my experiences and others that the game has become rigged to an almost unplayable level unless you want to spend your hard earned money to play a card game electronically. I won’t be using this app anymore, which is sad because I’ve enjoyed it for years. Shame that the creators got greedy..Version: 9.3.1

Updated Review 12/23Changing my review to 1-star due to some recent adjustments to the game. At my “level”, I used to be able to play 100 point games for only 5k / game. This was great for me because it’s not really about the coins and I enjoy playing; sometimes multiple games with the same person. I was even paying real cash money for gems so I could get the vip pass which helps you find a table a little faster. (Really kind of irritated that I spent the money on gems without knowing they changed the feature and that’s really the only thing I cared about). However with the most recent big update, if I want to play, the minimum per game is 75k - if I don’t want to spend that much, I can do the silly competitive game board option but you only get 1 hand per person and you don’t get any of your investment back unless you make it to the end - which either requires an amazing amount of RNG or actual money to buy lives. Sad to see one of my favorite games for the last several years make these changes and I’ll be looking for a different multiplayer gin rummy game going forward..Version: 9.6.23

AlgorithmIt’s obvious there is an algorithm to insure that you don’t make it over a certain amount of points when you don’t purchase anything. You get in that 100,000 range and then every game your opponent is getting gin in 2 draws. It is what it is. Just know it..Version: 7.2.0

NO Customer ServiceI have played this game for 4 years and for the most part have had no complaints UNTIL NOW! I reached out to customer service because the Cashback feature was no longer working in the VIP rooms. To be clear after you lose a portion of your bet is credited back to you and accumulated over a course a week (Monday to Monday) then rewarded to you as a perk of playing in those rooms. I have been playing non stop and accumulated 20MM and then wammo the cashback feature just stopped working. So what do you do ...contact customer service. So I did then had some moron dodge answering the question as to why it no longer was accumulating as today is Sunday and it is advertised to accumulate until payout on Monday. Instead the idiot tells me what the feature does and when it pays out. ALL INFORMATION I AM FULLY AWARE of Duh! Despite the fact I reiterated my question in simple English 3 times. And you guessed it ...Still have not received an answer!! If A.I. is being used to answer questions, get your money back Zynga, this is artificial stupidity. And if Mel is human then he/she is a real IDIOT!! FIX IT! And stop the non stop push to play those dumb scams like Lucky Heist and the Spinning the Wheel, which I agree like many others of you only results in meager wins, even though to qualify you have to play outrageous games like 4.8 MM. minimum bets. RIDICULOUS 😡💯😡💯😡.Version: 6.5.2

Lost all prizesI’m ticked that I lost all prizes in my scrapbook!!! Seriously, there was no way anyone could get all of them filled but yo take them away without an original expiration date was stupid!.Version: 6.1.0

BewareTheir internet will kick you out. The wheel is absolutely rigged. I won 3 times and the most I got was 40,000 coins. No customer support at all. Wonderful game 2 yrs ago but it is a money grabber now. Pleas read several reviews before deciding to play this game. My 3rd attempt to send review——if you start buying you will continue to do so. Zynga has ruined a wonderful game. If you reach 2M you have to bet way more coins. The more coins you accumulate(if your lucky) the bigger the bet. Do not fall for the “friends request” waste of time. Also play as guest as game will load up your newsfeed on Facebook. All the bonuses you get does not even show up in your total coin count. I have won the wheel several times and the most I have won is 50,000 coins. Play at your own risk but don’t think you can win any big money AND if you do it’s rigged to take it from you. There internet conveniently goes down. The Lucky Vegas game is the biggest rip off. It will cost you more to play then the regular game. Trust me....now they started “safes” Halas nothing to do with gin rummy & is very annoying. I spent $30 and every time I opened a safe I got EMPTY SLOT,every single time. The other 2 games you at least have option to play,safes does not give you good option. Ruined the game entirely. Beware folks..Version: 4.3.1

Who is responsible for this online gambling den; Apple or Zynga?The game interface forces you to buy amounts of coins with real money to continue playing. It is the genius of Zynga’s disguised online casino creating a grotesque gambling environment (theft). It’s kind of terrifying terrifying to think that Apple, Apple App Store allows real life currency gambling on it’s all ages App Store. Immoral companies like Zynga will always find a way, but Apple has corporate responsibility of the highest degree, so this is a very concerning trend for the whole world..Version: 9.6.1

Good GameFun game but it will cost you gems/real $$$ if you want to play for prizes or any of the mini games within. Wasted lots of coins to figured that out..Version: 6.13.0

De la tricherieCertain qu’il y a de la triche, quand on achète rien on perd TOUJOURS!.Version: 7.4.1

Fun but needs a little algorithm work and finding games is a PITASometimes, when you have cards that could be arranged in 2 melds it doesn't default to the most advantageous meld for your hand (ex. 777 or 789 and it puts the 777 together leaving higher points in the hand). It has actually happened to me many times that I was arranging cards when my opponent knocked and because my 3 or 4 cards weren't next to each other at that moment they were not considered a meld. Cards that are an independent meld should be put together when cards are being laid out no matter what. The developers answer was “don’t adjust your cards until it’s your turn). Seriously? When you play IRL that is exactly when you spend time adjusting your hand. Also you need to be able to search games. Also, the whole join table/leave table/back out to menu/join table/leave table/repeat until you find the point value game you are wanting is ridiculous..Version: 8.2.5

Luck ?????How can I lost 6 games in a row with 30 cards remaining on the deck ? This happens often... no way in real life. Same with challenges, if I get both wheels I always win Private Table but if I missed, always get x10. Luck, no way.Version: 6.7.1

Beware: there are bots!There are bots in this game that they throw at you occasionally (this is a fact because I developed a program on my computer which can understands the rules and strategies of gin rummy, taking into account the discarded cards and what the opponent takes from the discard pile, and it tells you what your next move should be for the best chance of winning/losing by a smaller number). They do this to make you lose coins and encourage spending REAL money. I don’t know if this is illegal, but it is definitely unscrupulous and unethical..Version: 8.4.0

New Review after 7 yrs of playingI have to ask, why do you have “customer support” if they don’t in fact support the customer rather place blame on us?! Issue 1-I’ve been trying for sliver a year to figure out why I know longer receive a friends bonus with the daily log in rewards. CS says they have sent my issue to the proper department and they will find a solution and thank me for my patience. Issue 2-I completed the Lucky Wheel event which showed up only in my games but not in the lobby where it normally shows up. Spend a lot of coins completing as I had difficult challenges on the wheel. Exit the last game where the wheel was shown never to be seen again meaning I didn’t get to spin the wheel and collect a reward. June 7th I contact CS only to be asked for a screenshot which I had. I learned my lesson with this app. CS then says the familiar “we’ve sent your issue to the proper department and they will try to find a solution to your problem thank you for being patient during this time!” IM OUT OF PATIENCE!!! Stop blaming the players Internet- why is it I have NO ISSUES WITH OTHER APPS/GAMES- just Gin Rummy! When I do an internet speed test it comes back EXCELLENT. It’s a cop out. Take care of the players- the people that keep your app going! I will continue to complain via the app until I get what’s owed to me and won’t put another $1 into this game until then 😡.Version: 9.3.4

What a disappointmentSuch a good game ruined. I used to play this game a lot at least an hour a day. I have not played for a while and thought I would have a go again. What a disappointment and what a fix. I lost so many games I had a “message” telling me to join “private table”. That sounds to me the games were rigged against me, so this “message” could be given to me. Still No jackpot pay out (see below why). Still playing a bot/computer as I played "a guest" for over an hour and never one a game the last eight+ hands the "guest" "won" after I had picked one or two cards in a hand. Come on really!! Has anyone else noticed that when they win the jackpot it is not added to their total winnings? I am told that I have won the bet money (my stake and my opponent's stake), but it does not say I have won the jackpot when clearly (I have been playing long enough now to know how the game works) I have. So, no jackpot is ever added to my "winnings". I have also noticed the opponent does not get the jackpot either, so it is even on both sides. It just means if you want to leave the table with a high jackpot on the table just leave because you don't get the jackpot anyway..Version: 4.5.4

Addictive but corrupt, be wearyI'll agree this is quite addictive but my advice would be to NEVER, EVER deposit money for credit. If you have a problem the Moderator/Help will blame your connection no matter how good your wifi/4G is. As for the random card generator don't be fooled into thinking the cards are random. They have obviously fixed the way cards are dealt to encourage close games and to get you to deposit by foooling you into thinking you have some chance at never going broke. After playing over 1000 games I can say with confidence there is no way the hands that get dealt would ever happen in real life. I'll finish by saying again don't ever deposit your hard earned money, not even the minimum. All you'll be doing is lining the pockets of a very shady business. Have fun, but don't deposit.Version: 3.7.7

Game manipulates deckDeleted the app because of unfair manipulation of the deck. I have played this game, off and on, for a few years now. I noticed in the past that things didn’t seem right ( like pulling a card out of the stack that I have already seen discarded earlier in the game and the first three cards on the first game of a new tournament ALWAYS being a run, and the second hand ALWAYS against a supposedly random player who throws out emojis like there is no tomorrow, etc. but I always put it off as coincidence. But today proved to me this is not a fair game at all. I started out the hand with a 4 and 5 of hearts held them in my hand the entire game. There was only one card left on the stack, when the other player went gin, and neither the 3 of 6 of hearts ever went into play and the other player was not holding either card. Hmmmm, wonder how that happened? I also deleted the Zynga Texas hold ‘em poker app today because I always felt it was not completely fair and today absolutely, 100 percent proved to me Zynga games are rigged. Please note: I do not pay money to play these games so maybe, if you give the devs at Zynga real money, the decks may be stacked in your favor..Version: 9.3.4

Highly disappointed in Zynga 👎👎👎I was wrongly “permanently suspended” from this app for apparently losing 5 games in a row to my son...I was accused of losing purposely to increase his acc...this was after spending money on the app to purchase coins....I purchase a lot using Zynga cr’app’s this will now stop so thank you Zynga...you no longer have my support. 👎👎👎.Version: 3.8.4

Love the game but...I love the apps for ease of use and also how easy it is for you to find a match for game with other people. However after my second time redownload the apps I realised that the game is still as unfair as the first time I decided to delete the apps. The amount of unlucky cards that I got while playing was uncanny not to mention how many time my opponent can actually get gin or knock me with their lowest card point by the second or third turn. I bought the coin to play and granted I only bought the cheapest amount but that coin all gone without winning more than four or five times even when I play carefully. This is my first ever review for apps and this apps really.... annoy the heck out of me..Version: 8.3.9

Huge fixThis game used to be fun to play but since it’s been taken over by Zynga it’s become impossible to win. I’m a very skilled player in this game giving myself multiple chances to win but they never give you the cards you need... I’ve played game after game where I’ve been dealt cards I don’t need or cards the opposition needs. I’ve tried to change things about a bit too to see if that makes a difference but no matter what you do the game goes against you...and they even deal you cards you’ve been waiting for for ages til you had to give up and through away and boom next card is the one you need! Fix in do many ways that it honestly makes you angry so rather than that happen it was better to just leave... after all games are supposed to be fun! This is not! Don’t believe me? Give it a go and try for yourself... you’ll see!.Version: 4.15.0

BadWhen everything is working well and you aren’t on a losing streak, the game is a good time filler. BUT, how is it possible to lose 10+ hands in a row, but not win 10+ in a row? Players be aware of very unfair game play. Also, very glitchy game at times where you will lose games unfairly and there’s nothing you can do about it. * Game cancels any move you make/ doesn’t register the move so it times you out and you forfeit * Says internet connection problem when there isn’t any issue so you time out forcing you to forfeit the game * Freezing up so you exit the game, but when you immediately open it back up, there is no way to go back into the game in progress so you forfeit and lose Zynga very regularly has updates available for this game but these issues have been around for years. Why haven’t these been fixed?.Version: 9.7.46

Re unfair conditions once you have made a purchaseAll well and good your reply but nothing has changed I still cannot use coins to go ahead Can you please change so I can again like before I made a purchase of gems.Version: 9.3.1

Cheating game. Zero stars. Do not buy anythin this app. It is rigged.Cheating app. Zero stars. Do not buy from this app. Only pay people that buy their crap.cant send a complaint. Won’t send it. Not worth any money. Cheats..Version: 6.14.0

AverageApp crashes each time you play, regardless if you’re in full service or the best internet provider. Happens especially when you’re mid game and when the refresh option is available, it never reconnects to the game you were playing because you missed a turn 3 times in a row. An average app that was better without all the extras.Version: 6.0.5

Suspended permanentlyEnded up buying some coins which I figured if I bought them they were mine, turned out that I won the 2 mill for the Vegas thing. So I decided to play my wife and she was beating me. Turns out We got banned and they won’t explain why or how nor give us a chance!.Version: 6.3.7

Rigged!!!!Like most Zynga games they are either rigged or they allow cheaters/hackers, this one is no exception. Apart from that one of the players abused me, said “r u stupid”. Well Bruce. C. If that’s your real name, I reported you but of course no one from Zynga returned my email, so after playing a few of your games, I’m finally done.I won’t tolerate being abused by someone in a stupid game! Your loss Zynga!!! UPDATED you response is a generic patronising reaction, however there is no mention of the verbal abuse I received. ! Still over it Zynga.Version: 8.6.0

To Many Glitches!Although I thoroughly enjoy the game, it can get so frustrating. I have taken a card from the deck on so many occasions only to find that it will not allow me to throw a card away! Then the game tells me have had missed a turn and if this happens 3 times I lose the match. This is a glitch that happens frequently and I’m sure others have had this happen and the developers need to address this. Another moan I’m sorry to say is that although they are advertising thousands of players online, I’ve sat for over an hour waiting for an opponent. I do appreciate they may all be in other rooms but as a beginner and not prepared to use “in app spends” I can only play in the rooms I can afford to lose In. So please show how many are in each room rather than an overall player count. It would be so helpful! Personally, it’s think it’s rigged too! After a 7 game losing streak it game me gin in 2 successive hands straight from the dealer (I didn’t complain)😂 Then my last moan but probably the most important is that sometimes when I’ve been revealing my cards, my hand although in good order when I was holding the hand gets split, a part of a run or a set is split and passed off as deadwood, I’m very careful to hold all correctly in case someone gets gin quickly, but it has still happened on several occasions. Still like playing though 👍🏻.Version: 4.7.4

Stuck on log in screenOptions for log in as guest, fb, or Apple not working. Stuck on that screen and unable to play the game..Version: 9.7.49

Game is definitely riggedThis game could be great but rigged towards those stupid enough to spend money on coins and jewels to advance. Perfect example is the so called Lucky championship where if you are beaten by paying jewels you can keep your multiplier, I’ve never paid to keep mine and very rarely get past the 2x Multiplier, recent game I was sitting in 13th place with 2,000 points and got nothing back for my 150,000 entry fees at 2,500 per entry yet guys above me who had played 9 and 11 times had over 7,000 points leader had over 25,000 points with 36 games played. Also games that finish after your opponent turns one card aren’t suspicious at all, which happens a lot. Decent fun game made annoying by the obvious attempts at getting you to buy to win..Version: 8.8.5

Quite a fun game to playHaving never played gin before it is very easy to understand how to play. Now learning different strategies to play took a little while long to refine. The only thing I think should be in this game is maybe a way for players to get enough money to start back at the beginning as i have lost all my money and cant continue unless i spent money on this game.Version: 3.9.8

Amusing gameI have read many of the reviews posted. The game has nice graphics. I don't play every single day, and when I do play, it's only to pass an hour or so. I could see where some people feel justified in his or her comments. For me however, this just feels like any other game, like the ones that I play at the kitchen table with my friends (like gin, spades, poker, etc.), where money is involved- you lose some and win some, and you make the most of the cards you're dealt. If you're buying coins on here, complain away, or spend your money on something else more important (maybe buy a couple of meals for the neighbor that just lost a job- or some other positive way). But for someone like me who would rather loose money to my friends, I have no intention of buying coins here. It's just an electronic game to pass a couple of hours, even if it probably is rigged. I don't expect a trophy for just participating. I have more important things to do than get upset over a game..Version: 3.7.4

Frustrated!!!!!!!!!The game just entered me into a table with a 20,000$ bet!!!. Wat the F!!. So now im assed out 20,000$ because ive already exited the game and had no clue it entered me in ecpessialy when it has taken me almost a month to achieve that amount !.. I am super frustrated this happens constantly!!!!these pop up tables with super high ridiculous bet amounts is getting really annoying and frustrating!!!. Really needs to be fixed im super tired of being entered into games ive not entered and losing a bunch of money over it because i didnt even kno i had entered it this really needs to be fixed!!!!! This is really getting frustrating when i want to finish playing and i leave the game i get a message from gin rummy saying hurry !! Its your turn!.. And i haven't even entered a game !!. But it still takes all my money!!. This doesn't make any sense. Also in between me trying to pick a table with a deal bet tons of pops up come up so fast half the time I've accidentally entered some game thats a 10,000 $ bet !!!!!. No Way!!!!. I cant even barley get up to 50,000 $ . It took me a month to get that and the most i usually bet is between 750 and 3,000 at the most .. so this is really upsetting that this game is constantly entering me into tables that i haven't entered and is playing on with out me because I've exited out and didn't even know i was entered.Version: 4.11.0

FunNo fun anymore.Version: 6.8.1

Good game but needs moreGood game to play but needs an auto play option and an option to pause your table in between games especially if you have accumulated a jackpot. An auto play option with a time limit would suffice so others can continue to play you if you need to stop for a little bit. The option to hold your table in between players that come and go would be a good option to have also..Version: 6.5.4

Gets more and more disappointingI’m dropping my rating again! I echo what others have said, this game is a huge fix!! It seems that as soon as you get to a decent level you are then dealt poor hand after poor hand after poor hand and have absolutely no chance of winning by knocking let alone gin!! Time to find a new game I think. Really disappointing as I used to really enjoy this one!! ========== I posted my review a while back and gave 3 stars, but have now dropped to 2 as I am now of the opinion that this game is a fix. I really enjoy playing, but every now and again you are dealt hands that are awful. A couple of hands I get, but I'm talking game after game after game. Your opponent has super hands and I mean the hands where they can go gin rummy in a couple of turns of cards and you have nothing. As I said, if it was every few hands I wouldn't bat an eyelid but it appears to be hand after hand after hand - especially when you've had a good run! I really don't mind losing, but I do hate being conned! Original post: I like gin rummy but I am getting increasingly frustrated that once you win a few games you come upon a "guest" who knocks after 3 cards time after time after time whilst you have a full set of 10. Just makes me feel there's a fix in this game somewhere which is a real shame as it has the potential to actually be quite good! Sort it out guys! It wouldn't happen at a real table so why at a virtual one?.Version: 4.0.5

FrustratingI can’t get through a game lately without it timing out, me losing points and games and starting over with decreased points in hand. Really enjoy the game but ended up uninstalling because of this....Version: 6.13.0

GlitchyI was playing, and enjoying it immensely. I worked my way up against some great players. I was enjoying a game and I had rummy. Except I couldn’t play it. The gin button didn’t appear and when I clicked there it gave me some message about jackpots. I keep hitting the spot and nothing happened, you know what that’s like fellas. Next minute it said I’d had three turns without playing and kicked me off the table. I HAD GIN! And I got booted. Devastated.Version: 9.0.3

It’s okay... be also rigged to benefit your “opponent”It’s a fantastic game but the computing system constantly gives the cards out based off how your opponent is performing. Constantly I get given a horrible hand playing to 100 points and they call gin on the second round, drawing only 1 card.... Come on atleast make it a fair game give us both a decent hand or neither of us a decent hand Normal gin games I’ve always played, constantly result in more than 6 cards drawn per player.Version: 6.5.2

They are harassing me via email!I am receiving numerous harassing emails from this app. I have replied demanding that they stop sending me harassing emails and the emails continue. They are signed by someone named “MEL”. This is just crazy! I initially emailed to make a complaint about their game never working and losing points when the game stops mid-game. That’s when the nasty emails started. This person is CRAZY! I have had to contact the police to get this to stop. For no reason this is continuing to happen. The emails contain filthy language and describes sex acts with animals and people! What is wrong with these people. I just want them to stop contacting me! Absolutely creepy. Whoever this game employee is (MEL) they are perverted. This has got to be against some sort of federal law to harass a woman in this way. The police told me to send the police report to Facebook and to the Apple app people to get them to leave me alone as well as the police are attempting to contact this company in person to have them do something to their employee to make this stop. I’m afraid to open my emails every day. There are at least 10-20 disgusting emails from these people every single day! All describing sex acts and disgusting things they want to do to me. Please people this is not a joke. Do not let your children download this app and women beware! This is a sicko!.Version: 5.2.0

Pop upsIf your wanting to play the game you’ll have to deal with pop up after pop up for deals to purchase within the game. Gets old real fast! Why not just have a store where people can go to make those purchases rather than interruptions!.Version: 6.14.0

Good game but needs level up payments improvingAbsolutley love this game however it could do with a few improvements. It would be nice to have a bigger coin bonus for levelling your as it takes so long to level up the amount you lose when trying to level up is very low compared to what you get for level of up not even enough to cover a game. I do keep going back to play as I do love it I’ve brought coins a few times with real cash but I won’t keep doing this if it’s not corrected as I’ve started thinking of looking for another gin game that does pay out fair amounts when levelling up a bit like zynga poker..Version: 6.1.2

RiggedDon’t bother. This game is 100% rigged so you will lose and spend money. If you try and get ‘support’, they will blame you for their glitches. STAY AWAY. Support people don’t care, errors that are obviously theirs, will be blamed on your poor internet connection (even if it’s fantastic). The game is set for you to lose as it is not statistically possible to lose game after game and of course, that’s when you get a pop up asking you to buy more coins. The developer DOESN’T CARE so never bother contacting them. DON’T play!!!.Version: 6.0.9

Wrong informationWhy you see all players big win in lucky spin?but when we complete all sections show 75 and 100 coin to win? You are lier.😡.Version: 6.14.0

Knockers vs ginnersPls find a way to id a knocker vs ginner before starting a game. Not everyone likes to play with knockers. Thank you..Version: 6.13.0

Has potential to be fantasticThis app has the potential to be five stars, but there are just a few things that really spoil it for me - by the looks of it, I'm not the only one. I've never had the issue of not getting my jackpot like a lot of others have said, however I do constantly feel as though I'm playing a bot and it's almost 'taking it in turns' as to who wins. I will get 3 or 4 wins then my opponent will, then I will, and so it goes. I've also noticed that if I'm trying to collect all 4 of a number but then decide to go with a different run, I'll put a card down and then the next few cards are literally the same cards. For example, if I'm trying to collect all 4 Jacks but so far only have 2 - if I decide against it and put one of the jacks on the pile, the next two cards to turn over or be put down by my 'opponent' will be the remaining two Jacks. It is INFURIATING. And it happens maybe 3, 4, 5 times in ONE game, I kid you not. I'm also of the opinion you should be able to select gin only games for no fee. I can't even explain how annoying it is when you get an opponent who clearly doesn't know how to play gin properly and they knock every single game..Version: 8.3.8

Extreme frustration 😡I've downloaded this game about 4-5 times and about to delete it again. Despite having full signal on phone or through wifi it seems to conveniently lose signal on streak or close to big win. Prices for chat are a joke and limited response chat/emoji. You should be able to select on any table other players who only want to play Gin. So frustrating playing someone who constantly knocks. You are stuck on jackpot until they decide to leave you when you are about to win then you have to start all over again. If somebody leaves you in middle of game the jackpot should go to remaining player. This game has the potential to be great if it wasn't for greed pushing you to make purchases sore losers leaving game when they know you are about to win cancelling your jackpot and very suspicious connection problems that happen in favour of the app despite all my other apps having none of the problems i experience with this game. If i could give it negative stars i would. Listen to your users and get your act together with bots/glitches and reasonable cost for chat..Version: 3.7.7

IF YOU READ ANY REVIEW, READ THIS!!I gave up on this game a year ago because I felt it was rigged. I came back to it in the new year. After three weeks and about 300 games, I realised I was wrong. Wrong to even think about installing it again. It is massively fixed, massively rigged and will do nothing but frustrate you. So I tried another tactic, I bought some coins and gems, in the hope that once I threw some money at the developers, it may start to favour me and perhaps I can enjoy playing the game. But instead, after buying a million coins and 100 gems, the 'Other players' in the game started to get GIN in the space of taking 4 cards off the pack! Beating me in the space of a few minutes with a score of 115 to 0 in some cases! The developers say it uses an algorithm and it’s random, well I say bullocks! Utter tripe. DO NOT WASTE YOUR TIME WITH THIS GAME AND I HOPE ONE DAY THE DEVELOPERS ARE FOUND OUT FOR RIGGING GAMES EVERYONE WHO HAS WASTED THEIR TIME AND MONEY ON THIS APPALLING GAME GET RECOMPENSE. AVOID AT ALL COSTS..Version: 6.0.8

Too many adsAny time you open this app you seem to have to click through an extraordinary number of screens that want you to purchase gem or coin packs, then you will get stuck with an unskippable play through of one of their other games. When you finally get to play, there’s continual pop-ups to try to get you to purchase features. Want to send an emoji to the other player? Gotta pay. Wanna use the chat feature? Better go buy some gems. Want to be able to auto-sort your cards? More gems. This is a great app for playing with friends, but the sheer anger I feel every time I get stuck in an unskippable game demo takes the enjoyment out..Version: 9.7.4

Leaving this game!Unable to log in and the days that I do, it obviously resets me to zero so I start over. They reduced the total that the game goes to and from 100 to 50 taking the enjoyment out of it and now I’m unable to log in most days. Customer service is of no help. There are other apps out there with fewer problems..Version: 9.7.49

SucksIf I could give it zero stars or less I would. Worst game ever.Version: 6.15.0

Best everThis was such a good game. I played everyday as a guest as do not use FB. Today I find it now says how fabulous the new update is and asks me to update, I am updated, but when I ask to update as there is no way of getting out of it, it goes to an advert of a game I do not want, then I cancel the ad at the end and it takes me back to asking me to update, and goes on a never ending circle but no way of playing anymore. Shame I thought it was the best card game out there, no adds no promotion, wonderfully refreshing. Knew it couldn’t last. Suppose it’s all about money. New software update needed that I wasn’t aware of. Seems to be working now. It still needs cards to be more random. As other reviews say, it’s predictable in giving you the cards you were waiting for once you’ve given up on a set and discarded one.Version: 2.19.0

Good but there are problems...I’ve been having a lot of fun with this game but there is a very annoying problem that occurs quite often. When playing some people, it will be my turn and I will make my move but the timer will still claim that it’s my turn and then continue to count down to zero and then the game will claim that I didn't make a move. It will then undo everything I just did and remove my most recent taken card and then warn me saying it will kick me if I don’t take my turn. Needless to say, this is very irritating as I believe I have lost many games because of this. Before anyone says it’s my internet, it’s not because I have super fast fibre and all my other online games and my internet in general work very well. This is a very annoying bug and needs to be fixed before I can give this game more stars....Version: 2.16.0

Love playing GinHowever, I wish the game was fairer. If you think that the bonus games are a game of luck HA!!! Can’t tell you how many times I have made it into the SPIN game, probably 200 or more and I’ve never cracked a prize more than 100k, how fair is that? And about the real estate one it took me months to progress onto the next property. To the developers ~ please stop being all about the $$$ and help the punters ~ geez if you could only realise the game is fun but if the luck element was fairer we’d all be happier to spend our money..Version: 7.15.0

Fun but ...It’s fun but....One day I couldn’t lose .. the next day I couldn’t win. All these games are programs and it’s not random. It’s obvious watching the cards ...Too bad .. it’s fun but I would prefer it random..Version: 6.11.1

Just the basics pleaseI used to love this game before Zynga took it over. Now it is full of gimmicks and safes that give you drinks etc that who knows how you use!!! Just keep to the basics. You had a great app now you have ruined it. I can't even play it on my older iPad now because it keeps telling me to update. I Don't Want To!!.Version: 4.5.9

Played but now tried for weeks to play on iPad but will not loadPlayed for many months but about 6weeks ago it will not load. Tried to re install many times and just can’t get it to work.Version: 8.0.0

SORRY EXCUSE FOR A GAMEFINALLY JUST DELETED THIS SUCKY GAME….IT CHEATS TO NO END…..WHAT A WASTE OF TIME!!!!!!!! DON’T BOTHER DOWNLOADING THIS GAME UNLESS YOU REALLY WANT PUNISHMENT. AMAZING HOW CARDS CAN APPEAR MORE THAN ONCE IN A GAME. THIS GAME SCREWS YOU IN SO MANY WAYS. I have been playing for several months and although I enjoy Gin there are some ‘interesting’ habits this game has developed. 1. Seems when I am playing against someone who has a high ‘Gin’ rating....the majority of the time 65-80% of the time my opponent gets all the cards they need to gin. I typically get a K, Q, J....and little I can use. Now I know the developer will say I am imagining things but no, I keep records of my play and this action is consistent with high ginning players. 2. ADS!!!!!!!!!!!! Everything has an ad.....too much other ‘play’ things going on....you are bombarded with ‘special’ prize games...currently at least 3 other games are up and running....I DON’T CARE ABOUT THOSE GAMES...I DOWNLOADED THIS TO PLAY GIN.... 3. Every time you log in you have to pick a room....when you leave a table you have to go through the same process of picking a room....why can’t I just pick my favorite room and always go to it? 4. Allow us to see the rating of a player BEFORE WE CHOOSE TO PLAY THEM.....I would refrain from playing high ginning players. If you would just put that green/gold rating around players as they come to the table, I could avoid #1..Version: 7.26.8

KariI'm not a gambler so I really enjoyed playing what I thought was a harmless game of gin every now and again. I always went with the lowest stakes because even tho not playing for money still didn't want to lose points. However after reaching a certain level those lower stakes weren't available any more. And I don't know if this is coincidence or not (I'm thinking probably not) but ever since that point I'm losing more games than before and my 'credit' is half what it was in no time at all. If I go back to zero I'll just delete the game but my concern is for those who get caught up in the gambling cycle and then start spending money on this game. At the end of the day it's just points but they're asking a lot of money to buy the points. There's nothing to win here, just everything to lose. Shame because I enjoyed it up until it became about them wanting to take my money.Version: 4.17.0

UnbelievableWas playing a round of gin and as soon as the cards got dealt out on the second round the other player automatically went gin. I’m in utter dismay, I’ve been a player of this game for many years and I’ve never found one that cheats players out of coins so often. Other than the fact that your game constantly bombards you with pop-ups to buy coins during and outside of matches, but also when you are waiting for a card to complete a set and finally end up discarding it it the card you were waiting for automatically draws into your hand or when the other player goes gin it’s always the card you need, far from a coincidence if you ask me. Not really sure why I’m bothering writing this review as this game has always been this way and your development team is never going to do anything about it. If you took a moment to read the reviews on the Apple App Store you would see I’m not the only person who has experienced this, I think it’s high time you did something about it, otherwise people are going to stop playing and give bad reviews, but I guess that doesn’t matter as long as people are lining your pockets with money so you can further fleece them..Version: 4.6.0

HorribleGAME WON’T OPEN!!!!!!!😡😡😡😡😡😡😡.Version: 9.8.4

Not impressedI have only had this game for two weeks but there’s one thing that really irritates me is the fact that we have to use our own money to purchase more coins or just wait till the next day to get more coins I would really appreciate it if you could please allow us to maybe watch a video to get more coins I agree with the undercut in the other persons comments would love to play the game more if I could somehow get more coins without having to purchase with own money. Thanks.Version: 3.13.3

Rip off scam and won’t refund meThis game is a big rip off and was meant to refund me. Which I’m still waiting for Be careful playing this game they take money from your account when ever they want. Scam be aware!!!.Version: 8.9.5

Absolute ripoff!Me and my partner bought this game to play multiplayer. It worked well for approx 48hours. When 48 hours or so was up, we were asked to purchase some gems to unlock private table games. We expected to have to spend 99p or maybe a few pounds to unlock this feature. When we went to buy the gems to unlock this feature we soon realised, with only 5 gems each in our banks, we required 45 gems to unlock the feature for a month. This equates to £5 per month EACH! We couldn’t believe that this was the amount it would cost to play an app like this. We thoroughly enjoy the game but the in-app cost for gems is absolutely astronomical! If you buy this game for multiplayer with family/friends, don’t even bother..Version: 4.13.1

Avoid the gameI’ve played this game for years.. and I find the game so fixed at times. I feel the game is set out so you buy coins etc. so saying that I bought some coins for the first time, played a few games after this and got myself up to 150,000 coins. The most I had ever had, played the new ‘blitz’ game and won a game which got me 115,000 coins. Left the table and it then said I had 10,000 coins. So basically the money I had spend on coins etc was gone. I contacted customer services for the to say they have checked my account and I lost the game that’s why they took my coins. Which is totally wrong, the 115,000 coins is also on my stats as biggest win yet there telling me I lost. Avoid paying for coins in my opinion. Also this isn’t the first review I’ve seen with coins going missing from peoples accounts. Seems as though there just put to take peoples money..Version: 8.5.4

Very cheapWhen you try to get the most free coins or double up on the reward there are no videos to watch BUT it will let you get the low coins or 1 diamond Very frustrating it’s not like your giving away millions ..Version: 9.3.4

Enjoy the Game But, Not this Game AppThis has got to be one of the worst rugged cars game apps as far as randomness of cards. I understand card games are a game of chance but, when you know how to play cards you wouldn’t expect to lose time and time again..Version: 6.7.1

Do not buy coinsI would have give a higher review. The game is fun however it is very much set to know if you spend money with them. For the last few months I only played with the coins I was given. They started this blitz game and it took everything . So I started buying coins. Each time I would buy I literally lost every game with the exception of one or two until the money I purchased was gone. I actually was addicted so I bout more. And again I lost every cent winning one or two games. They either go out on the second turn or you where not given any suitable cards at all. There remedy is well give you this sympathy safe after 5 straight losses or pay extra and you can go in a private room. So the last time I bought $600k to test my theory I have played two days in a row throughout the day and in two days I won 3 games and as of right now I’m at $20 grad. The last game I just played they literally went out with 29 cards left with full gin. That has NEVER happened to me against someone else. My advise don’t spend your money.Version: 8.3.11

Fun until you buy gemsSo this is a fun game, they have tournaments and other events where you can get special card decks. I’ve played for over a year without paying anything, just watched ads. You earn coins which are used for betting on the games. You also get Gems when opening safes you earn for consecutive wins. Gems take a while to accumulate. During tournament play your point multiplier increases with consecutive wins. One you lose your multiplier goes back to 1 but you can use coins to keep your consecutive win position. I was trying to get a special deck of cards and needed to use some gems. I didn’t have enough gems and bought some gems with real money. Now that I bought gems, I can no longer use coins to save my consecutive win position in tournaments. It now requires that I use Gems which I paid real money for. It is like they penalize you once you spend money. Much more fun before I spent real money..Version: 8.9.9

Terrible1 card away from gin...25 cards left in the pile...I need 1 of 3 cards to win it...got all the way down to 8 cards let in the pile...none of my cards came up...the first time this happens fine I'm unlucky...4 times today alone...fix your backwards game.Version: 6.11.1

DodgyGreat game, however quite a few times while I’m in the middle of a game it says my internet has dropped out. And often if I’ve got money I’ve found that I will lose so many games in a row so that my money runs low and then a pop up keeps coming up asking me to buy coins. This game is too rigged and won’t allow you to progress very far unless you’ve purchased coins. I’ve also noticed that I have the worst cars and the person I’m playing will gin in just a few turns!! These makers need to make the game a lot more user friendly because I refuse to spend so much on coins!!.Version: 5.0.4

Initially fun but it's now so fixed against you - so frustrating!This game has the potential to be addictive & is fun. It was initially addictive and could still be but for the following: 1. Wifi issues - I can have full wifi connection but the game will glitch & you lose cards, turns etc & therefore lose. Extremely annoying when you're playing a high value game. Happens more & more often now. 2. Winnings - if you win the game, but not the jackpot, the game doesn't give you your full winnings, as stated at the end of the game. It only gives you back your original bet minus your contribution to the jackpot. So you win the game but end up with less than when you started! Pointless! E.g. £1500 game, should have won £2700 but actually my balance only shows + £1350. 3. Why oh why is the game not intelligent enough to re-order your cards when your opponent knocks or gins to minimise your deadwood?! Obviously just so you lose! 4. Don't play against a player with a lot less in their pot than you. You will always lose - another game fix against you. 5. If you're doing well, stop playing. As you'll invariably go on a losing streak. Come on guys - lose the stupid smiley faces & make the game work. Users are not stupid and fixing the game against players is soooo obvious! You will get not advertising revenue if everyone stops playing..Version: 4.6.0

Technical issues are not solvedGame keeps booting me out especially when I’m doing well and by the time I can log back in I’ve missed three hands and I lose. I don’t get reimbursed for my losses that are not due to actually being able to play through. I strongly do not recommend it. It’s ripping you off to get you to spend more money.Version: 7.18.0

Fun but...The game is fun, but I do believe that people are hacking it..Version: 6.8.1

This game is rigged.How on earth can a player get Gin within seconds of starting the game? And then just as I am about to get Gin the other player throws out the card I needed and calls Gin. The game is full of bots and is completely and utterly rigged so that people just spend money for absolutely nothing. A complete rip off. And the reply that the company gives is exactly the same for EVERY REVIEW!! Your reply to my review is a complete lie. The algorithm is set up so that you win and the customer loses .. just like in a casino so that you make money and we lose money. Hey I’m not stupid..Version: 6.0.5

Good interface but the game is fixed.The interface of the game is good, it’s high quality and game play is normally smooth however the screen is also cramped making with ‘offers’ and other extras. I’ve played this game for over a year now and I’ve always really enjoyed it unfortunately however, in a recent update, the algorithm for the cards you start with and the cards you draw has been messed up. From the first instant you get your cards it obvious as to if your going to win or not since 95% of the time either you’ll start with 2 sets/runs and your partner will have none or vice versa and obviously if your the one with none, you have no chance. I’ve also been in the position multiple times where no matter which card I throw away my partner needs it but I can’t use any of theirs. The game is also fixed to work in the favour of which ever player of the 2 has spent the most money on the app. That’s it. You’ll notice that accounts that have spent money will be on levels 30/40+ but players who haven’t scarcely get above 12. This was a bit long and rambly but in short, don’t play this, I used to love it but it’s got to the point I’m going to delete it off my phone. I wish zynga never took it over especially since their responses always consist of a copy and pasted ‘we use a random number generator’. No honey, you don’t, anyone who plays the game will see past that bs. ☺️😘.Version: 7.8.2

Not the greatest anymoreI liked playing this when it first came out. Now I’ve noticed the screen starts to freeze when it’s my turn. When you purchase the coins to stop the advertisements you seem to lose your coins a lot quicker. You cannot play straight gin unless you go to a private table and play with friends. There are plenty of people on this game that want to play straight gin. Give us the option without forcing us go to a private table. Also, you should be able to see who’s knocking 80-90% of the time before you start a game. If you can develop this app you can figure that part out. If you have more coins than someone else you’re bound to lose. The safes are another way to get you to buy gems. You have three slots but can only have two safes on a timer to open at a time. Why have 3 slots if you cannot utilize all three without wasting gems? Last, the game is rigged we all know it and I don’t want to hear about algorithms. Another thing when you have updates tell us what the updates are. The app could be much better than it is. Any designer should look at this app and improve on what this developer missed the mark on..Version: 5.2.10

BrokenDoesn’t work. DO NOT waste your time on the app..Version: 9.8.4

Money making conThis game is just a money making scheme. It is fixed so that you lose more than you win, then you get bombarded with ads to BUY coins with your real money!!! DON’T ever buy coins. If it means losing all of them so what!! Uninstall this crooked game and search the store for a different one. The charlatans who run this need to realise that sooner or later the punters will get fed up being cheated (in more ways than one), and will delete what used to be a fun game. If I could give a zero rating I would do. I expect to lose all my coins at some point and I’m not bothered!! There are loads more games to choose from. If you take one thing away from this rating/rant, it’s this....NEVER EVER SPEND REAL MONEY on this con (I mean game).Version: 7.18.0

AdvertisingI love this game but there is way too much advertising I can see between games but not every hand, right now you are playing advertising between each hand and if there say 5 hands in each game that’s approximately 2 minutes in a game that is usually 5 minutes long. I’m looking for a new game..Version: 6.14.0

Good but bad.Its a shame players are not given much thought with this app. the current owners dont give a monkeys if your game freezes or crashes - its always your fault. There are no goodwill gestures and if you look at their fb page, never respond to anyones comments for help. The game is rigged, they can deny it till the cows come home. the patterns of win and lose are obvious. Having said that it is a game that you can play without spending money as they do give enough coins everyday to get you started along with the boxes. The app is the best gin rummy out there in terms of graphics etc but new gin rummy stars might take a lot of your custom away..Version: 7.26.8

Biased algorithmThis game is biased towards beginning players. Two or three cards in and the rival gets a full Gin, 5-6 times in a row? Your algorithm is off. Not to mention the fact that you have to PAY for the chat option? Ridiculous..Version: 7.2.0

Avoid like the plagueI have been playing this game for about 3 months now and cannot describe to you how many different ways this game will cheat you , I have been playing gin rummy for about 40 years and thought I would give this game a go just for fun , but fun it is not , there’s something very wrong in a card game when you can for example draw 4 kings in a row, and this is not a one off , it happens time after time , and don’t even think about playing a guest as these are obviously computer driven and are there just to take coins off you , there are too many things wrong with this game to name here but just read some of the other reviews and you will see what I am talking about ( rant over ) Just a quick update since I posted the original post a couple of days ago guess what , I have lost over 200k tokens not managed to win a game and I am getting beat by players who are ranked a long way below me an who can suddenly go gin after two cards , now I know the laws of probability say this can happen , but time after time but come on I am sure yous can cheat better than that , this game will end up with all the players leaving ( like me ) and the computer playing itself and still cheating itself 😂😂😂.Version: 5.8.5

Excellent GameInitially I wrote the following : "Fantastic fun and addictive game, both my wife and I are playing it - how sad is that - and enjoying the competitive elements to the game." Now however I have seen some of the issues raised by others, any slight issue with a WiFi connection and you get cards deducted, lose your turn etc. I have also noticed on several occasions that when your opponent wins, your cards are not put in the correct order and you end up having a high Deadwood score. Ok it's a fun game but when you have played a lot to build up your points to lose due to the software is very disappointing. I had an 8, 9, 10, J and 3 other 8's. I was trying re-ordering of these to see which reduced the Deadwood score, when my opponent went down. It decided to put the 3 8's together in the Deadwood pile! Since I wrote this some time ago now Zynga has taken this over and the game play is terrible now. Regular freezing or crashing just when you have a great hand, disconnects and then you lose the game, slow connections, fixed hands when you start winning! But you have to ask what is in it for Zynga if we never pay anything, if we're not logged in as Facebook users but just guests, we never watch their paid for adverts, how do they make money and I'm sure they ant doing is for free. So do I expect the game play to be better - I doubt it now, and it was a shame because it WAS a great game 3 years ago..Version: 4.1.0

RiggedI love this game but I think it’s rigged. Some people win at the very start of the game by only picking up one card. I’ve had this happen to me many times where I’ve lost heaps of money from people winning instantly. It takes the fun out of the game.Version: 8.0.1

How does this get such high scores?The game is fun, but regularly freezes and crashes, and constantly is asking for updates. Literally, update it on a Tuesday, it’s asking for an update by Wednesday. Any problems, contacting the admin is futile. Play it, but don’t pay it..Version: 3.8.0

RiggedI spend a lot of time on this game but starting to lose my interest as it appears to be rigged. I keep being matched to players who are immediately able to go gin, it’s become ridiculous. I absolutely never get a good enough hand to even be able to at least KNOCK straight away (let alone go gin – which adds to the frustration as I am more of a ginner than a knocker), I have to at least draw 5-10 cards, so it’s just impossible to actually play as I only get opponents with a good hand. When I somehow manage to keep a winning streak going (happens extremely rarely), it’s eventually broken quite quickly and I then go back to being matched to dozens and dozens of players who knock/gin in 10 seconds. I wouldn’t mind if I got to have a good hand straight away once in a while too! It’s quite disappointing and the game ends up being pointless. The developer is making it worse, replying to other reviews by copying/pasting they text about their so-called algorithm although a lot of people are saying it’s clearly rigged (one review was saying they actually worked in statistics and could see through their bullsh*t – they just replied with the same copied/pasted text...). Yes, obviously it’s all determined by an algorithm – it’s logical. The problem about this algorithm is that it’s been set up to make the player lose the majority of the game they play if they don’t buy coins. Which is a disgusting technique..Version: 5.4.0

Cash GrabThe game (of Gin) itself is fine. It functions as a Gin game should - although Straight Gin should be part of the game, and not something you have to pay for…or try to achieve. It’s not even a permanent thing when you do achieve it! The graphics and animations are nice (IMO), and I personally don’t have anything against ads in a free game. Especially when watching ads gives you free in-game currency. However, all of the other additional elements “could” be really fun and make this particular app more enjoyable, but it’s obviously set-up where you can’t win these side games without paying real money, or the payoff isn’t worth it. They have constant “contests” going on where you need to progress or collect items or achievements to win things…but actually winning a worth while amount of coins is near impossible without actually spending real money. And even then you’re still not guaranteed to win. For an example, I spent a few weeks going on win streaks to collect safes…to collect bakery items…only to come up short every time because I would always get duplicate items. I probably could’ve spent real money on gems to open more safes in a faster time period, but then I’m still not guaranteed to get the items…and at that point I might as well just pay real money for coins instead. Change the settings so putting in the hard work is achievable and has a better payoff and this game is great. But I get the feeling the developers put money over experience..Version: 7.33.0

Love it!I think the game is great along with the graphics. I have played some years now and each update it’s better than the last. When the one came to put all the different variations and games were put at the side for you to choose to play I thought winner! Get rid of all the messing about just to play a game you originally wanted to play .. gin rummy! It takes ages to close all the pop ups for winning donuts, lucky tycoon, blitz, championship , spinning a gum ball machine ect ect. But no, it’s all at the side for you to choose but it still takes you through all the crap. Then add that to being taken from the room when you are searching for a game. I like to play in shark when possible but when I’ve finished my game I end up back in the lobby to choose a game so most times I’m having to search for the room yet again and if a game isn’t what I want to play and don’t accept it then bam I’m back in the lobby. I only play now on a Monday morning when the new challenges are released and once completed I don’t go back till the Monday after due to the above. Shame really as I’d play more if I didn’t have all the stupid pop ups.Version: 8.9.9

TerribleStay away. So many bugs. Support are extremely rude and dismissive if any issues are raised with them. They refuse to assist, instead insist that it is somehow your fault or your ignorance of the rules that caused any issues. If you disagree they just don’t respond. There has been multiple times I’ve won keeping opponent to zero yet I don’t receive the jackpot as I should. I’ve screenshot issues and raised it with them only for them to reply “you didn’t win such and such at this time” yet I’ve got photos showing I did! Fun but way too many bugs and rude support..Version: 6.3.3

Bad game to play if you’re into the concept of fairness!In my many careers I’ve taught statistics at the university level. As many of these reviews note, these games are ‘fixed’ in the sense that they are set to a particular algorithm which in NO way resembles a REAL card game with a real deck and genuinely random distribution. If you play the game for a while and if you are observant you’ll begin to notice when you’re going to lose well ahead of the outcome. Don’t waste your time on this particular version of gin rummy if you actually enjoy real gin rummy with a real deal and genuine random distribution of cards... you’ll only frustrate yourself!.Version: 5.5.0

DodgyI have been playing this game for over a year. I actually enjoyed it. Then someone sent a friend request in game. Someone with ghost like face. It was my turn to play but I had to respond to request. I accepted. My game seemed to crash and then I was notified my account was permanently suspended for breaching game policies. I checked the policy, I did not breach anything. Don’t expect any assistance from game producers. They don’t care. Won’t look into it & say decision is final. If you want to continue playing the game don’t accept request from this person. I even to write a review to warn other members not to play against a particular player and the organisers won’t post my review. Dodgy is definitely accurate..Version: 3.13.3

Gin RummyThis is an update on my last review,I have just bought 300,000 coins over the last week and have not won a game since. I am now down to my last few thousand and losing steadily. I will play on until my coins are steadily stolen,then I will be wiping this off my computer.I have never written a review about a game before but feel very strongly about this one time half decent game. 21stOctober I just bought 100,000 Coins I had only played one game when bought and decided to quit that particular table,it was still counting down and was only on 7 or 8 when I quit it then docked me 50,000 and said a new game had started when it had not,I have written some bad reviews for this game but it is just getting worse.Version: 8.8.5

Was a good game but customer support is awfulUpdate No.3 I did love this game until I had an outage twice in a row in the space of 10 minutes where I lost over half million chips, contacted customer support who said it wasn’t them and there was nothing they were going to do about it. They are happy to take your money when you buy gems or chips but when the tables are turned they are not prepared to help. Absolutely shocking customer support 😡😡 Another Update: The game has improved but it’s still so annoying when people constantly knock and to avoid this you have to buy gems to,play on a private table. The free safes here and there are a good plus pointUPDATE : Really think something is not right with this game, and reading through other comments I'm not the only one thinking it, the most wrong part is when the jackpot roles over, at times it's higher than the bet but you don't win anymore money than if the jackpot was at the normal amount!!!! Also find it infuriating when people constantly knock but to play a straight gin game you have to buy chips. This game has so much potential but really needs some sorting and stop making people pay to play with friends as when playing with other opponents who don't understand, they continually knock which takes away the enjoyment of the game. Also needs some looking into on the bonus/jackpot as the winnings really don't add up.Version: 8.0.0

Two JokersThere is not an even distribution of Jokers to each opponent. Absolutely terrible!.Version: 9.7.49

RiggedThe game itself is fun but after my opponent going out after two turns three times in a row somethings up. I built my coins up to over 500 thousand and in 3 turns lost well over 100 thousand tell me it’s not rigged! Byebye! Gave this game another chance, same old crap opponents going gin after two turns, timing me out when it wont let me draw, I guess you can get so far into the coins and they start you on a losing streak, please don’t tell me it’s not rigged, no one is that lucky in a game of cards, plenty other options on here to choose from, don’t waste your time with this one folks! Once again, thats 3 times and I’m done, this game ls rigged and don’t try to convince me otherwisek, Out of over 800,000 coins I have 600,00 left, no winning hands in several deals, but the opponet goes out in two turns several times in a row NO oo One is that lucky! What a joke ever since the new and improved version I am down to less than 25,000 coins, this app is rigged I haven’t had a winning hand in several several games, do yourself a favor people don’t dl this app theres others out there that aren’t rigged like this one and actually you can win hands and coins on..Version: 9.6.14

ProblemThis game hits a decent standard but has 1 problem that most games have. The game is made so that if you win a game with $750 bet you’ll lose about 10% giving you 1350. If you play another game and lose you’ve actually lost money. It’s like as if the game is putting a tax on everyone who plays even though they can create the money? The more you bet the more you lose with the “tax” in place, which is stupid..Version: 6.4.6

Gin Rummy +Everywhere I look, a game of gin rummy goes to 100. Everywhere!! Some places add a game can go to 250. No where have I ever found a game to 10 or even 50. I appreciate the optics in gin rummy +. And, previously your people told me you had a bunch of whiners who made you change the different levels. But, are you sure you couldn’t have one room to 100. Come on! Bring back the real game..Version: 9.7.49

A TOTALLY CORRUPT GAMEThis game is fixed and the creators should be ashamed of themselves. A once good game played for enjoyment has been ruined and they fob you off with the same rehearsed reply. My thoughts and observations are clearly shared by many many other players. In summary you win a few games and build your coins up. Go for a bigger win then you are hit with a ridiculously long losing streak. Totally fixed. I went from 2.5 million down to 300k betting no more than 100k a game in one losing streak. Explain that!!! Don’t waste your time and effort playing this total rubbish and please don’t spend money on it....though that will be why you lose so much because you aren’t handing your cash over. Totally fixed and rubbish. Plenty of other games out there which are far more transparent and fair..Version: 6.14.0

Not worth playing...While I did enjoy the game for a while, it is now very much rigged. I was careful to only play those who were close to my skill level, who were evenly matched so there was actually some sort of competition. We would play for an hour or so and run the jackpot up. If neither of us won, and the other person left the game, a person with a much higher skill level automatically joined the game and immediately won the pot. If I am dedicated enough time to play for more than an hour, and my opponent chooses to leave the game, especially when I created the table, the house should favor my contributions just a bit. The last five times I have played to an extremely large jackpot by winning multiple close games, the system automatically assigns someone with a much higher skill level to come in and in just 3 hands take the jackpot. What kind of fun is that? How does that make me want to come back to play the game? This is not real life and should be encouraging - it’s a game! Rework the algorithm to support length of play to equally match players. I won’t be wasting any more time on something that is so improperly balanced and that takes the joy out of play. Fix the issue - we all need a bit of encouragement!!!.Version: 7.7.0

Fun game but steals moneyUpdate ... they seem to have added some sort of bakery game into the middle of what was a half decent card game. No idea why and I wish I could turn it off / stop it from popping up all the time. If I wanted to play stupid games like that I’d be playing farm heroes or whatever not gin rummy!! Rating reduced. Original review below... Fun game, but several times I’ve noticed money has just vanished from my account. One minute I have 550,000 and then 350,000 when I haven’t played for a couple of days ... today another 100,000 went missing. I’ve left the game on at the lobby and suddenly found it playing a game and of course I’m losing as I’m not actually expecting a game to start (cooking, washing hands, on the landline or whatever) I’ve also noticed that the card scoring logic needs a little work. I’ve been at “Gin” but deadwood showed 11/50 ... I shuffle the cards in my hand and put them back in the same order and low and behold the game thinks I have Gin. I broke my golden rule and bought some coin to play and am now regretting it as the game has basically just stolen the money back. Also false advertising. The 500,000 bundle has had only 3 left for nearly a week ... even after I bought one of them Fun ... but annoying bugs too.Version: 6.8.1

FrustratingAs many others have stated, this isn't a ‘fair’ game of gin-rummy, however, I believe the algorithm used tries to make the game ‘Hollywood’ ie matches going to the wire; the noob beating the seasoned pro; winning from a certain losing position etc. Unfortunately, it's just not very good which leaves glaring glitches that everyone notices: - you'll go on a huge winning streak (up to 8x several times for me) followed by an equally huge losing streak. Gin-rummy (even basic maths/probability) doesn't work like this. The chances of this happening as often as it does are astronomical. - you'll notice a card drawn from the deck is often tied to what has been thrown down ie opponent discards 7H, you'll draw another 7 or 6H/8H so it's leading the play to encourage a pre-determined outcome. - similar when after a specific card, you'll give up waiting and throw down then it'll magically appear next time. - players are dealt hands that lead to a pre-determined result. I faced an 8x winning streak knocker. He won 6 hands in a row, each time knocking after only 2 cards had been swapped. I matched his tactic and threw high cards just to knock and couldn't get close. This game is the best looking, best sounding, most glamourous etc but fundamentally it's a very poor gin-rummy game if you like to play realistically..Version: 8.8.2

This game will make you angryIt's hard to understand zynga's business model here. Create a good looking easy to use game that will cheat you at every turn. Now before you think this is just sour grapes, let me say that you can enjoy this game as long as you don't give it any money. Because once you spend money to buy coins the game will turn on you making certain that you lose every turn until your bought coins are gone. Furthermore their weekly "lucky spin" bonus contest looks on the surface like a great way to earn extra coins until you realize that many of the challenges are not feasible, such as the "be one of the top 25 players". This mean only 25 players in a game played by hundreds of thousands will complete the challenge. And if you are lucky enough to complete all the challenges, as I was twice, you win tiny jackpots of a few thousand, instead of the millions of coins dangled in front of you. Everything that other reviewers have said about the game withholding a needed card until exactly after you have discarded a card are true but is less frustrating than some other aspects of the game. Basically, it's an okay game so long as you don't ever give them any real money...they need to rework the challenges and stop cheating..Version: 3.13.3

Dear Developers,You have hands down created by far and wide the best rummy app out there. HOWEVER, I am continually met with a “First Time Offer!” pack that boldly proclaims to contain 4x the value! I initially had chosen to pass on the offer, and regretted it after realizing how good the game was. I checked the coin shop to see that I could get 50,000 coins for 0.99. I was later offered a 2x value pack, but I held out hoping to be offered the initial 4x pack. When it popped back up the next day I decided to play, I clicked to purchase the 200,000 coins only to discover that my purchase was going to cost me 1.99 instead of the 0.99 I was expecting! It’s 4x the coins but 2x the price!! I know it’s only a dollar, but that’s straight up false advertising right there! It isn’t a 4x value if it costs double!! This feels incredibly disingenuous and I question whether or not it was intentional! It’s certainly not something I appreciate being reminded of every time the offer has popped up in the first few days since downloading, and it’s driven me to write a review which is something I never do. Unfortunately, it also has brought what would surely be a 5-star rating down to a 3. I’d really appreciate a response on this issue..Version: 7.7.0

Good game but glitchesGood game for 19/20 games but then has random glitch where you can pick, place or discard properly so you end up running out of time even if you want the card. Ruins it a bit that you can break a winning streak through a silly tech issue. Would be nice if they would fix it.Version: 5.3.0

Zynga is very dismissiveI have been communicating with Zynga about an issue and they are absolutely not interested in helping. A few times now, a game starts and the sound effects can be heard but the screen does not show the game. As I can’t see the game, I miss 3 goes and am booted off with a loss of all my coins. I lost 3m in one swoop. They blame my internet connection but the game is still progressing and nothing is wrong with my connection as tv is streaming in the background as well. This is their reply after communicating with them that it has happened again. It’s a generic reply and you can almost hear their laughter in their words. “ Hi, I totally understand your frustration in this situation. This instance will act as feedback towards us. Your situation will be looked at and used to help improve our game because we cherish the insights our players have to offer. Thank you for your time and support. Regards, Lester S. My advice…. Don’t ever ever buy coins. Your money is gone !.Version: 9.7.22

5 stars for the game 0 stars to the adsI have been playing Gin Rummy for years! I love this game. Very addictive. One thing I always loved no ads! But now when the game ends, an ad pops up, and it’s constant. Another annoying factor is Facebook sign in. I don’t have Facebook. Keeps pushing to purchase coins to win big. I’m here to pass the time, I refuse to purchase coins. Oh and the free spins.... what a joke. It advertises to complete the tasks to win a free spin for more coins. And when it advertises you can win 100s of thousands and even millions. But the most I have won is 27K, that’s because even if you do all the tasks, the spinning wheel all of the sudden changes! What’s up with that?! And for someone who had a couple of million, all my money is gone. Why and how?? Well every single game I play, I now loosing somehow. Don’t understand how anyone I play has gin on their 2nd card. This game is a sold out, it’s so rigged. If you don’t pay, or buy, don’t expect to win. Dear developer, would love your feedback on all of the above..Version: 6.15.1

DisappointedCan’t understand how a deck can have more than four of a kind or how a card can be discarded then show up in opponents winning hand. Very disappointed.Version: 6.10.0

ReviewGreat game, play it all the time. It keeps saying search table is coming soon. Would really like to see the search table feature instead of having to wait for someone who wants to play. The lucky spin feature is rigged. Have played numerous times and never won more that 50k. I would like to see a list of the players that won the big amounts so we know it is fair..Version: 4.0.8

A rigged algorithm game. The more money you have, the more you lose.I have never played a more rigged game. Statistically it is impossible to lose 10 games in a row. But this happens often. Especially when you have more than 60,000 coins. Often too a card you're waiting for to complete a run, for example, arrives directly after you discard a respectively needed card. I've been playing competitive gin rummy for more than 10 years and not once during that time had anyone won a game after only 2 or 3 discards. Again that happens often in this rigged game. So if you enjoy buying coins, this game is for you..Version: 4.1.0

Keeps crashing1. I’ve had to delete and reinstall this multiple times because it crashes after every single game and you can’t get back to the games, or it starts playing random ads for no reason. 2. When it isn’t crashing it randomly moves you to other modes and you can’t get out unless you reinstall. Constantly trying to force you to buy things. With how terrible at crashing it is, if I had to pay for this I would be mad. 3. Why isn’t the autosort available like with other Gin apps? This app doesn’t register when you have a set so looks foolish when your deadwood includes sets after the rival has won, also traps your card if you are moving it while the other player is ginning or knocking. 4. You literally have to play for hours to get the full bonus time coins and just to get 1 gem, and the safes are absolute rubbish with nothing inside. 5. I’ve noticed that whenever I get halfway through the winning streak meter the game starts to favour the opponent & give me rubbish hand & the streak is broken. 6. Why can’t guests have any kind of editable profile? 7. You have to pay to play with your own friends when other apps give this free. 8. The timer is too short and still misses your turn even if you catch it at the last second. 9. On and on. 10. There are better gin rummy apps out there..Version: 9.1.4

Support is lacking.Twice now I’ve had a glitch with the mystery safes. Sometimes I spend diamonds, that I purchased with cash, to open safes when I’m waiting on space. The first time it said, open gold safe and it was a bronze. I was new to the game and didn't realize that the 6 gem price tag would indicate that it wasn’t a gold safe. I wouldn’t have spent gems to open a bronze safe. Recently I was given the opportunity to open a gold safe, 24 gems. The graphics showed a gold safe, the price was accurate, and when I agreed and they took the 24 gems, and a silver safe appeared and opened without all the prizes included in the gold safe. I wrote support twice, no response. All I wanted was the safe I paid for, nothing more. I won’t be spending money on this game anymore. The glitches, the ‘coincidental’ drawing of the card you need that comes the second you discard part of a run you have been saving forever (this happens so often it can’t possibly be random), not getting what you pay for, etc, takes the fun out of a game that could be very enjoyable..Version: 9.2.1

RiggedGame is not random. Developers state the the DEAL is random but do not state the the rest of the game is random. It isn’t. If you want proof just keep track of how many times you draw a card that is of equal value to the card that was just discarded. Happens to often to be random and intentionally works against the drawing player. If I am wrong then I invite the developers to state that the entire card play is random. They won’t because it isn’t. Be warned! Been playing this game for some months nearly every day. Was able to accumulate over 5 million coins but, suddenly, I started losing . . . and losing . . . and losing to the point where I am now at 20K coins. This is at all skill and bet levels. As others have said, Zinga seems to penalize players who do not spend $ on coins or gems, which I have never done. Ask yourselves, How does the same player go from 5 million to almost zero without changing approach or style of play? Because the game is designed to get your $ and not your enjoyment. What was once very enjoyable has become a frustrating effort that is just not worth the time. Avoid the frustration and find a better game..Version: 8.0.1

GREEDY in all caps says it allPlayed today for the first time and was very disappointed. The flaws are too numerous to go into detail, but a couple of examples are the blindingly flashy, colorful screens that are so cluttered with junk that you’re frozen with confusion. No, I don’t want to buy anything; I just want to play. No, I don’t want to play a cutesy game of Gin at the Bakery, or Rummy at the Rodeo, or whatever silly cr_p they’re selling. I JUST WANT TO PLAY GIN RUMMY. At one point I was pressured to create a “ private table “ for me and my friends. There was no way to say “no” and no way to clear the screen, no exit button, nothing. I had to close the game. The developers really don’t believe in the KISS Principle, i.e. Keep It Simple Stupid. They’re so busy creating new ways to get your money that they don’t have time to fix the bugs. I noticed one review mentioned a problem and the developer response was something like “… they have no reason to cheat because it’s a zero sum game; what one player wins, another player loses.” That’s a dishonest answer. They absolutely have a vested interest in players losing because then the player must pay real money to continue playing. If the developer responds with a misleading statement, how are we supposed to trust that the game is honest?.Version: 8.5.6

Questionable algorithm...I have been playing for quite some time, ever once in a while events happen in a game that make me feel the game controls the outcome. In other words no matter what move you make the cards are stacked against you. No chance to win. I was so frustrated at a particular game that I even write the developers an email to complain about it. My opponent took a card that served absolutely no purpose to his hand early in the game and that card was crucial to mine. It made no sense that he would take particular card in the opening move. I questioned that I was even playing a person or a computer that knew what I had in my hand. They sent back a typical nonsense letter stating that the game is fine and no cheating is occurring. I sometimes take a month break from the game because it sometimes feels rigged. It has a nice design and graphics but the more I play the more I question it. If you play casually than I guess it's fun. But don't enter the tournaments they are all scams. Only one worth playing is the weekly Vegas game they offer. That one seems to be fair..Version: 5.2.0

RiggedRigged, rigged, rigged!!!!... fixed, fixed, fixed!!!! Although this game at most is fun to play, if not addictive, and very frustrating, it certainly is fixed! Let’s take right now for instance... playing the game and all 5 games played, it’s made sure the opponent gets the cards they want, making sure I don’t win, and all my opponents today have won including every jackpot! Don’t get me wrong, there are days when the tables turn and I’m the chosen winner! Sounds ridiculous right? But trust me it’s happening! Always know when a jackpots gonna happen also, because one player scores 0, and on 0 the jackpot happens. May as well not even bother when that’s about to happen because they make sure the cards are not on your side. Right, the safe business, really no point because you lose so many due to still being in a game or the amount of time it takes before each one opens, unless you want to pay... erm NO! The hand... trying for a suit, cards don’t come up, so change suit and then straight after the card you originally wanted its next to come up! Loss of connection!!! NO!! Again it’s the game as my connection is fine, so you lose a game and the coins you bet, and worse still it could be a game you’ve been playing awhile with a large jackpot in play!! So as I finish this I have now lost my 6th game in succession, so thank you For spoiling what could be an excellent gaming experience!.Version: 4.11.0

Love this game.......but....Looking at reviews from a year ago plus, you still haven’t managed to get the connectivity issue sorted. Regularly falling out of service, according to the game, but my WiFi signal is absolutely fine. Another Zynga game, Texas Poker, has the exact same issue, so I think it’s time you sorted this. The free chests every 4 hours aren’t worth a bolt, when you're playing games of 100,000 stakes who needs 132 coins in a chest. As a player is forced to play higher stake tables when they reach a certain amount of coins, your free chests should reflect this! Even the chests we win through consecutive wins have crap coin amounts. Sort this please.Version: 6.15.0

RiggedTold that cards are drawn at random but when collecting a set and not receiving the card needed, if you discard a card the card you had waited several turns for miraculously appears as the next card, EVERY SINGLE TIME. Also when waiting for 1 card, it just so happens to be the card the opponent discards in gin, even if when their cards are laid it would make no sense for that to be the card they held onto. nearly every time. This cannot in anyway be pure coincidence for this to happen nearly every single game. I used to buy coins to play but then realised that I was on a losing streak where I hadn’t won for around 2 hours of continuous play, not 1 game. But the advert for coins kept popping up along with the ‘don’t stop playing’ sad face ad at the top of the page when in game. I have also had it where it was win 1 lose 2 for around an 2 hours, that ain’t coincidence, a pattern like that wouldn’t happen for so long in cards. Stay away! Rigged and fixed to make you buy coins. Please tell me how after playing around 23 games I have not had 1 win?? Total loss of 5.3mil not 1 win???? That ain’t luck of the draw, that rigging at its finest! Steer clear of this game!!!.Version: 8.5.6

It takes your $I love this game but for some reason you log off go back the next day a all your $ is gone it’s happened to me so many times I’ve tried contacting the game but no answer I had 7mill went Down to 4 mill then 3000 very frustrating I log off properly I’m not the only one it happened to.Version: 9.7.22

GinRummyPlusIt’s terribly addictive but I hate the long log in process and also I believe as the makers obviously pressure you to keep buying gems and coins as I noticed the deck is stacked against you more and more and you continue to lose and lose unless you continue to pour more money into the game it’s very hard as it is what it is and it’s a virtual deck anyway. It can trigger depression being a loser all the time lol.Version: 7.10.0

A game full of glitches and no customer supportThis has to be the very worse game for glitches and connection loss. I love playing gin and this game has great graphics, but the bugs that need to be sorted out is astronomical. Contacting support is a joke. Don’t waste your money buying anything from this app!!!!.Version: 7.4.1

RIGGED and UNFAIRThis game is so fun but unfortunately it is rigged, as other reviews have noted. When waiting for a particular card and then discarding it to change your strategy, the deck immediately give you the card you had needed. Also, the game matches you up with anyone no matter skill level. For example, i tried competing in a tournament and continuously was paired with people level 60+ even though I'm a mere level 7. It got so frustrating because it happens every single hand. That should definitely be fixed! I wasted real money on this game to be able to pay my way into the tournament 3 times and every time got matched with a higher level player. Also, I paid for tokens and then merged the game with my Facebook and immediately lost all the tokens I purchased. I messaged their customer support and received no response even though it says they respond within 24 hours. I've read many other reviews and it's clear I'm not the only one with these exact complaints. Developers, do something about it if you want to keep customers! We will pay for the game as long as it's fair, fun, and loyal..Version: 3.5.0

BIG FIXI was told before when i complained to say make it fairer for everyone to win that this is not fixed and cards are dealt at random what a load of RUBBISH ive played cards for years and in my experience the possibility of losing so many games is unreal its seems its only wanting you get so far and thats it then all of a sudden your losing game after game its becoming predictive now as i saw in other review you know when your going to lose and even losing when opponent has only picked up two cards this game has become a joke i recommend people stay away unless you like losing at cards and your money would give it no stars but wouldn't let me its the biggest fix going people beware of just how bad it has got it was once an enjoyment but yet again they are thinking of themselves and to get as much out of its players as possible everything that has been said about this game is true it is so fixed i would recommend to stay away from it and tell others to stay away as its not worth playing anymore.Version: 3.2.0

Review challengeI really enjoy this game but please review your game when it comes to challenges how is it even fair the the person(myself) is level 10 and get challenge from people who are level 200plus? That’s annoying cause they have more experience.Version: 5.2.8

No ads for coinsI use to be able to watch ads and get coins but there never are any. Very frustrating!.Version: 9.3.5

Super Fun, but also Greedy App(1) The game itself is fantastic. I spent so many hours playing, and it’s probably the best Gin Rummy app out there. (2) Once I made $400k coins, I noticed something fishy. I started losing almost every game. Opponents would get Gin or less-than-10 within first 2-3 draws. It was horrible. (3) When you click on your profile, you’ll see win/loss statistics. The app makes sure you don’t always win, and the number of wins & losses are almost the same. Noticed this on my wife’s profile too. (4) The app tries hard to grab your money. (5) The ads so far have been user-initiated i.e., players can watch ads at their own will to get more coins. But recently started getting forced ads - the ones we don’t initiate, we can’t cancel and we won’t get any coins for watching them. Very greedy app. It’s a shame! Edit: I did leave feedback within the app. Received no response. When I click on ads to get coins, I get “there are no videos currently “ message. But after a game ends, I’m getting forced ads which don’t give coins. How come there are ads to display then..Version: 9.1.7

Seriously rigged game that needs to be addressed.This game is seriously flawed and the developers will not address the issues. The deal is not random as they claim, there are patterns that repeat quite frequently. I have stats for the last 9,000 plus games I’ve played with totally supports this. The pattern does change when you make purchases, however it remains negative significantly longer for the player who does not purchase. If you follow the pattern as I have you can quickly recognize and predict the outcome of the game by the deal. The pattern or algorithm repeats based on how many coins and gems you acquire. The other issue which they will not address is having to pay to play straight gin. After all the game is gin rummy plus. Shouldn’t knock rummy be an option rather than Gin? Or allow players the option on which room and game they wish to play. Reading many of the other reviews and comments there are many ongoing issues which are not being addressed. I have several years of data I’ve kept that will verify my points. This game needs to be cleaned up or removed altogether until it is fixed..Version: 8.0.1

You really need to fix this game!!!!!!It’s beginning to get Awfully Frustratingly hard to continue to play Your Game/This Game when I am in the middle of a game or have a Jackpot That I’ve invested into and while I’m waiting for another player to play with a Jackpot that’s rolling over....POOF 💥 Your Gaming App Closes and Kicks Me Out To My Homepage/Screen (CLOSING THE GAME APP) and So Here I Am Franticly Trying To Pull The Game Back Up/Reloading It So I Won’t LOSE WHAT HAS BEEN ROLLED OVER FROM PREVIOUS GAMES THAT THE Other Gamer Dropped Out Of For Whatever Reason ONLY TO LOSE NOT JUST THE GAME I WAS PLAYING BUT ALSO EVERYTHING THAT HAS BEEN INVESTED INTO THE POT FROM THE PREVIOUS GAMES PLAYED THAT NO ONE WON SO IT ROLLED OVER TO THE NEXT GAME....I’m BEYOND FRUSTRATED AND TIRED OF SEEING ANY OF MY WINNINGS DISAPPEAR!!! If I Have To Just DELETE Your Gaming App and No Longer PLAY YOUR GAME to Avoid the FRUSTRATION OF THIS CONTINUING TO HAPPEN and Nothing Has been FIXED, BELIEVE ME I WILL GLADLY WALK AWAY FROM THIS GAME AND ANY OTHER GAMES I MIGHT PLAY THAT’S AFFILIATED WITH THE DEVELOPER SINCE YOU DON’T SEEM TO WANT TO FIX IT....And Please Don’t Tell It’s My WiFi or Provider Because That’s A BUNCH OF BULL YOU KNOW WHAT Because It HAPPENS NO MATTER WHAT,WHERE OR HOW You May Want To PAINT THE SCENARIO.....I Really Hope You Fix This PROBLEM....!! ☹️.Version: 7.6.0

Loved then hatedThis game was fun. I played and played, built up coins slowly (to more than 100k)... then something changed. Did I get to a certain level? Did I trigger something by being on the game (play time?). Suddenly I can’t win a game. Again and again, beyond random for more than a week. I tried lower bets, lower rooms, but to no avail. I know this is a big call, and I could have suddenly displeased the card gods (j/k), hence my bad ‘luck’ Sorry developers. Deleted the app. Frustrated card player..Version: 7.6.0

Poor!A great game when it works properly but so much trouble since Zynga took over. Boots me out, takes coins without allowing me to play even when I hit 'leave', says I haven't played 3 times but system won't allow me in! Am so frustrated & no help when I contact them. Just platitudes saying it must be my fault. Never had this trouble initially, only since new versions have come out. Bad updates & no longer a fun game. I'm out!!.Version: 4.0.5

Customer services doesn’t respondMy coins were all recently taken for (apparently) breaking game terms and conditions. Also my gems too. I enquired by email twice now as to how I have broken these terms and conditions since the attachment they provided gave me no insight as to why. That was six days ago and still no response. They have made an accusation against me and unwilling to explain their reasoning. I’m still in the dark as to what I could have done that’s been wrong. It’s poor service to not even be given a rationale or explanation for their actions/decision. I’m just trying to understand their decision and if if I have done something wrong I’d like to know so this can’t happen again..Version: 8.6.0

Good game but don’t expect to play against friends.I play games for fun. So ignoring most the reviews who claim its fixed as they obviously take this game far to serious. It’s just a game, win or lose just enjoy. Mostly I do I have played this for some time and over time have amassed a small fortune. I find the feature when you get cakes for a shop totally pointless and a feature I could live without. As for spinning the prize wheel most those tasks are impossible. But my biggest issue with this game is not being able to play against my friends unless you have activated the private table. My wife and I have many 2 player games that we often play against each other. But find it so hard to play against each other on this game. Unless you have private table activated forget trying to actually play against your friends..Version: 6.13.0

Can’t seem to get far unless you pay!I really enjoyed this game to start. Won some, lost some. Was able to earn over 100,000. Now I have lost the lot and don’t seem to be able to win a hand. This seemed to happen when I tried to play the bigger earning games. Also the Album stops rewarding you with new cards after time and even what you think are good earners such as yellow and purple still have no new cards. I have played from the start and have 15 hours to go but have only completed 2 of 16 sets. This game is not set up for you to win unless you pay..Version: 8.9.8

Problems over last 6 monthsSince they droped the 100 point games a lot of issues logging on. I always pay to have my own table to play with friends. Played every night for years. Most nights can’t log on, just hangs. Vince.Version: 9.8.4

Wheel gameThe game is fun but the spin the wheel is a joke, you never win more than 17,000 and you when your trying to complete the tasks for the bonus wheel you always seem to come up short..Version: 6.14.0

Thieves - Gladly takes your money then rude customer supportI’ve been playing this game for several years and although I see areas that need improvement I haven’t had any real issues until now. On Dec 19, 2021 and against my better judgement I purchased a coin package for $10 containing 850,000 coins. I began to play Blitz and understand how it works so this is not an issue but. At the end of my game play and no longer in a room my coin balance was 1.43 million. When I returned several hours later I was unable to join a table that’s when I noticed that my 1.43m coin balance was now 1,600. How did this happen ?? I contacted support explaining what happened their reply was to explain to me how the game works. I replied stating that I knew how the game was played including the wins and losses then again I asked how my coins disappeared when I wasn’t playing or even online. Once again I received a reply about how to play the game correctly, not once did they inquire into any of the information I provided it complete tunnel vision in hopes that I would just go away. What a great way to treat a long time players and Zynga supporter..Version: 8.5.6

RummyLove the game but only gave you three star because I don’t like the fact that you can’t actually play with your Facebook friends..Version: 4.20.2

Good game and funOnly complaint is the so called lucky wheel that comes up every five days. Lucky ha You have to spend at least five or six hours to complete all the ticks and bet hundreds of thousands in coin to do so. And the so called lucky wheel only ever seems to stop on tiny little pay outs. Last event had to win 140,000 in jackpot and bet 700,000 in games to get all six ticks. Won a extra spin so got two pay outs. Totaling. Drum roll. Wait for it. 26,000 in total from the two lucky spins. Don’t seem a fair win for all the effort and cash put in. Really make it worth while playing the event..Version: 5.8.0

Waste of timeI like the game but trying to get free coins now is futile.Version: 6.9.0

Game như cặcI have like 75,000 and when I don’t want to buy 100,000 promotion of them. I lose every single game. Seriously? Terrible.Version: 4.18.0


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