- 90.3LEGITIMACY SCORE
- 90.8SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Cleaner One - Clean Storage App Complaints & User Negative Comments 2024
Cleaner One - Clean Storage app received 37 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cleaner One - Clean Storage? Can you share your negative thoughts about cleaner one - clean storage?
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Cleaner One - Clean Storage for Negative User Reviews
✓ CrashesI'm running on an iPhone X with latest iOS. I installed drcleaner, ran the storage clean, upgraded to the$3.99 version, and as soon as I got the photo clean button, the app crashes. It keeps crashing when I try to restart the app, even if I look the app before doing so. If I delete the app, reinstall it, then it will load, have me go through the storage clean, and when I select photo clean, or crashes again and the process repeats. I have a large photo library... In any event, at the moment the app is useless to me and I'm out $3.99. This is too bad, since I quite like drcleaner on Mac OS. The iOS version is buggy. Refund requested..Version: 1.9.9
✓ Tried the app again but still not convinced it’s genuinely cleaning.I tried this app again after a reply from the devs, it stated it cleaned 1.1Gb of memory yet running my usual disk & memory cleaner it found another 900Mb to clean - I only have 1.9Gb of RAM so the amount this app said it cleaned wasn’t accurate imo. Also the nag pop up after cleaning asking to upgrade to pro isn’t welcome..Version: 1.9.12
✓ Dr CleanerI am impressed with the product but I am certainly disappointed with the ads. There simply no way of exiting an ad without going out of the software and coming back in. The most frustrating concept ever..Version: 1.9.13
✓ All graphics, no functionI ran this and (after spinning some graphics) it tool me I had 36.5 gig free. Then it said it could clear 1.3 gig. Apple has really screwed my photos, with duplicates all over the place, so that seemed reasonable. I told it to clean up. More graphics. Then I ran it again. It tool me I had 36.5 gig free. Then it said it could clear 1.3 gig. I asked it to look for duplicate photos. It said, “there aren’t any”, even though I could see duplicates even in the first few lines of pictures..Version: 1.9.10
✓ Good if it only worked!!I heard about this app and even read some reviews rating this app 5 stars so I downloaded it. When I clicked on start it took a minute then it said “cleaned 1.1gb of available storage” but when I went the iPhone storage in settings the storage didn’t increase even after I rebooted my iPhone So if you want enough storage on your iPhone never buy an iPhone less than 64gb.Version: 1.9.6
✓ GarbageKeeps saying “Done. Try again later” Maybe you need to “upgrade” in order for it to work. Lame..Version: 1.9.9
✓ DeceivingAfter scanning it asks you to upgrade. Why not mention beforehand..Version: 1.9.12
✓ Useless nowDownloaded the app for storage maintenance and it was excellent till the function was removed. Now this app is crap.Version: 1.9.14
✓ Crashes before completion of scanWhen scanning my photo library with my iPad, the app crashes before completing the scan. I’ve tried multiple times. I still have not received a list of duplicates or a completed message. Also it will not scan in the background. So if the devise auto locks it hurts the scanning until you unlock the devise, which is very inconvenient and time consuming when you are waiting for it to complete the scan so you can go on with your life/work. Also because it must be unlocked, the app consumes much more power then necessary powering the display..Version: 1.9.10
✓ Vault PhotosWhat happened to my Magic photos? I picked 2 photos that I was going to delete and opened up the "Magic Vault." I used the "Mask" option and saved those photos in the "General Vault." I now can't undo the "Mask." I won't use your photo storage because I won't be able to get them back. Also why does it delete the photos in all devices when I use your storage? I want it to delete off my phone but not from my IPhone Cloud and Verizon Cloud. This app works well for freeing up space but don't trust on using the photo vaults..Version: 1.9.10
✓ Not sure...I simply don’t know if this app works or not. It gives me arbitrary numbers of cleaned or reclaimed space but i have no benchmarking to begin or end with. I want an app that cleans my storage, memory, and measures usage, including processor load. I want a utility that gives me a running display, in my taskbar or dock, of resources being used including data transfers via storage and also wifi. A wifi strength meter would also be very useful..Version: 1.9.5
✓ Doesn't remove empty files after it finishes.I DID try to re-do the cleaning. Restarting my phone is the ONLY thing that cleared the empty files. Having to restart the phone is a horrible "solution" to the problem. It's ignoring the actual issue. ------------- Old response: I shouldn't have to restart my phone. I have left the app open for more than long enough. I have tried to run it again. Nothing works. I have the exact same problem with the other most popular app cleaner program. ------------- Older response: Really? You're going to send the same canned response AGAIN? YOUR APP DOESN'T DELETE THE EMPTY FILES IT CREATES. I know how it works. I know why it creates empty files. But I had to restart my phone for the empty files to finally be removed..Version: 1.9.12
✓ It's OKIt's ok.Version: 1.9.11
✓ Try being honest next time.First off, this app is NOT free as the lack of “In-App Purchases” would lead a user to believe. This app will only show you what you can do, but if you want it to actually do what it says it’ll do, you have to pay. This app should NOT be listed as free. Worst of all is that they are one of those developers that deletes App Store reviews they happen to not like. This is getting far too common these days and it creates a culture of dishonestly on this platform by skewing the rankings of apps. NOTE TO DEVS: Do not waste either of our time having Apple delete my review again. I keep record of my reviews because of companies like yours. I will just simply repost it every time you have it removed. Also, don’t think I didn’t see your generic copy/paste reply that had nothing to do with my review. Then when I saw you had my review deleted, I was motivated to put you on blast..Version: 2.1.5
✓ Bushwhacked by “Trend Micro Inc”.This “Was” A Good App. New update took away “Maintenance To Clean Memory”. App is now “Crap” and a “Money Grab”. Shame on you “Trend Micro Inc”. App deleted and added to “Trash Pile Of Other Rip Off Developers. JERKS..Version: 1.9.14
✓ Might be good but I’m unsureThis might be a good product but I’m unsure. I ran it and it said it opened up 586MB of space, though it didn’t say what it deleted to create this extra space. I know it wasn’t photos, as I had that shard function turned off. I couldn’t find anything else that said what it was that was erased. Before I would use this app on a regular basis I would need to see what all was erased after that first scan, and what was in each erased block for subsequent scans. It may have deleted things I would need to keep, such as old messages, contact information or just game data for games that I play, especially as I run two Game Center accounts on the same tablet, it could have easily erased one of those accounts without giving me any sort of warning. Right now, I don’t think I could recommend this app..Version: 1.9.13
✓ Rubbish Scammer App want my refundI bought this app to clean iPhone memory when get slower. Paid a lifetime fee for the app. Just weeks after I paid they removed the storage cleaning functions. Lost money on iOS iPhone and MacBook. What a scam being here I want my money back. Don’t even try to this scammer.Version: 1.9.14
✓ Excellent cleanup app?Why did you drop storage cleanup in the september 6 version? This functionnality was the reason I had purchased your app.Version: 1.9.14
✓ BasicAlthough it seems to clear space, there is no way to see how it has cleared space. It just cleared 800mb on a 1 day old iPhone with no photos/music on it. Some way to review what the app has just done would be great, as just clearing a cache or temp files from the system OS is not the same as duplicate files etc.Version: 1.9.7
✓ 😔I loved that app but now that they delete the maintenance option it’s useless!.Version: 1.9.14
✓ App worked fine, not anymoreThis app is working well, and then after the latest update and it stopped working. When you going to clean it says it’s doing it’s thing and then proceeds to clean. Then tells you sorry try again next time. I have no idea why this all of a sudden started happening, again I said it started after the last update. Please fix..Version: 1.9.7
✓ Worked well at the beginningThis program seemed to work well when first installed showing how much junk it cleared, however over the last couple of months it goes through the process and on completion just states please try again each time so god knows what that’s all about? Has it cleared anything or nothing to clear or what? Thought this latest update would sort out any issues but still the same hence just 3 stars although I rate there iMac products in the 4 & even 5 star but not this sorry.Version: 1.9.9
✓ Not sureI want to love this app. But they don’t have a help instructions area. I set up my Settings. Then tried to do the ‘find duplicate photos’ option. Then went to look at something else on my phone, came back, and the app had canceled the function. It does this with anything you attempt to do in the app. Why does the app continue to cancel every function, including updating the settings, every single time I briefly leave the app? (And I’m not closing it, just glancing at another app). Additionally, my email provider gives me this message every time the company, for this app, sends me an email: “This email has failed its domain's authentication requirements. It may be spoofed or improperly forwarded!” So, is this app actually safe to use with such personal data? This is in addition to the operating glitches I found..Version: 2.1.0
✓ Bait & Seith Scamware! AVOID!Just installed the cleaner and ran it. It freed 1.9 gigs. Ok, so I ran it a second time and it freed 350 megs. Where did the extra 350 come from? Wouldn’t that have been freed up in the first go around? I ran it 4 times in a row and each time it found a new random amount of space to free. Really feels like it’s a fake app that just spams you with ads for other apps to pay for. I’m not getting a ‘it is really doing something’ feeling with this. UPDATE: Just installed the current update to this app and half the app was removed. It only digs through your photos now. No more space or memory saving. Bait and switch garbage! Deleted..Version: 1.9.14
✓ The party's overThis was the best cache / junk fixer and that's why I upgraded. Unfortunately the recent update has done away with this best feature and now I have had to delete this app because it's of no use anymore. Had to download a rival (free app) to fulfil my needs..Version: 1.9.14
✓ Quantified Report with File NamesDoesn’t do anything. Just says ‘Done. Try again later.” Zero proof of what the app claims to do..Version: 1.9.9
✓ Tech supportI don’t want to give full ratings yet until I get some support. It scanned all my pictures really fast found all the duplicates I went through every picture to determine whether or not I wanted it delete it or not. When I was done I hit delete but I’m not sure that it deleted my duplicates because I still see the same pictures in my photo app. Am I supposed to turn my computer off and back on..Version: 1.9.12
✓ CrashesCrashes immediately under iPadOS 15.Version: 2.1.4
✓ Crash immediatelyCrash immediately when opening photo cleaner.Version: 2.1.4
✓ Apple's Restriction?You keep trying to pass the buck and blame Apple for removing pretty much everyone’s most used/favourite feature by saying "because of Apple's restriction..." ! What restriction? I was about to buy the full version but had to do a full reset thanks to a bug that Apple couldn’t find. I go through my apps to sort the wheat from the chaff and only install what I really need and this app is in the chaff bin now....Version: 1.9.14
✓ Ads don’t close, can only click “upgrade”As the title says, after performing an action and the ad pop-up shows on screen, the “X” doesn’t work, only the “upgrade” button. In response to the developer reply, I understand how to make the ads go away permanently via the VIP option. I’m reporting that the ads themselves won’t close when pressing the “X”. It’s grayed out. Response to developer #2. Removing a star. Thanks for your response..Version: 1.9.12
✓ Bad experienceI downloaded this app .it deleted my all Important videos and photos .worst experience with it .i am struggling to get data back.Version: 2.1.5
✓ Removed storage clean function. Only cleans photosThis used to be a good app until it was rebranded and removed the storage clean function. This was the only app I could find that would do this. Now it only cleans photos now, just like the rest of the apps out there. There might have been a policy update from Apple that doesn’t allow this anymore. Overall I’m not sure of the reason for this change..Version: 2.1.5
✓ Removed Storage Maintenance Function??What do you mean “removed storage maintenance function”? The function that frees up storage space from junk files other than photos etc? The one that can free up sometimes gigs of space in a single scan? Removed the only function that set it apart from other photo-duplicate-remover apps? Why? I was so happy with this function I bought the more costly version of the app for my laptop. Im afraid to check to see if you hobbled that version too..Version: 1.9.14
✓ Sorry for leavingAt first, I would say thank you for making this application happened. I want to enjoy using this as my main phone cleaner but as the new update came, data and space cleaning section were removed, the application was nearly worthless, yet it was only used to delete duplicated medias only. It was a really great application back there..Version: 1.9.14
✓ App Crashes When Scanning PhotosThis seems like a good app, and I’d love to upgrade to the full version. However, I cannot until the issue with app crashing when scanning my photos is resolved. I have a very large library and I suspect this is why, however, this is also why I’d like to buy the app...if it worked. My phone settings says that my photos library is at 44.5 GB, but the app says 24.4 GB and then crashes. Please resolve this issue and I will clearly buy the app..Version: 2.0.3
✓ Was a great appI’ve been using this for awhile and it worked very well. After the latest update, 9/6/18, the maintenance function has been inexplicably removed. Now this app is just another generic photo/video managing app. Be cautious about paying for anything in the app. I paid $8 for the full unlock at the time. Not a big deal, but I feel a bit jilted that the developer has removed one of the main features I originally bought the app for..Version: 1.9.14
🙂 Cleaner One - Clean Storage Positive Reviews
Cleaner One - Clean Storage works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cleaner One - Clean Storage.
⛔ Cleaner One - Clean Storage Problems
