Pride Counseling Negative Reviews

Pride Counseling App Complaints & User Negative Comments 2024

Pride Counseling app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using Pride Counseling? Can you share your negative thoughts about pride counseling?

Pride Counseling for Negative User Reviews

✓ Truly awfulI went through a lengthy questionnaire, was assigned a therapist and asked to type in my problems. The first screen that appears asks me for payment. Imagine someone desperate to talk who may not be able to afford a counselor typing in their fears for the first time and having their hopes raised, only to be greeted by a payments screen. Truly the worst practice possible for counseling. The app designers should be ashamed of themselves..MusictechmanVersion: 6.4

✓ UselessI denied to help me.KenzoikieVersion: 8.1

✓ UpsetI was recommend this by someone I was talking to on a crisis line. But when I tried to get in contact with a counselor it rejected me. I wouldn’t recommend, you’ll just end up even more hurt..Zeru9Version: 9.6

✓ DisappointedThey refused to help me.BintaChelsieVersion: 8.1

✓ Wouldn't accept meI wouldn't recommend this platform for anybody because it's pointless. upon signing up for it, i was really excited and it seemed like a great idea. i filled out a questionnaire and 24 hours later i received the email notifying me of a counsellor match... except, they hadn't matched me at all. they had rejected me. so i tried again, changing some of my answers in hopes of getting matched with a counsellor this time, but still i was rejected for the second time. pridecounselling, i hope you realise it's quite wrong to pick and choose your clients, especially when you haven't given them a chance at all. i feel like really needed to use your service, especially being that there is a lack of good resources in my area, but i can't because you rejected me twice. what if i was suicidal or in danger? what if i, an lgbtq+ kid, had just been kicked out of my home for being lgbtq+ and i really needed someone to talk to? you just don't know. if you download pridecounselling and get matched with a counsellor, congrats! that's great. as for everyone else, keep in mind you will probably be rejected regardless of the answers you fill out in the questionnaire (which, as i have made very clear, is wrong and unfair). sorry, but i don't recommend this..WhattheheckisgoingonhereVersion: 3.10

✓ Unsafe for transgender clientsMy partner and I are transgender and my counselor couldn’t get our pronouns correct; I had to repeatedly remind her what our pronouns are, five times in a half hour, in our first session. When she continued misgendering my partner and I, I politely asked if she is willing work on not misgendering her transgender clients. She responded by saying there’s other people she could be talking to instead of me, she then hung up on me while I was responding and immediately dropped me as a client. Very disappointing to experience this kind of blatant transphobia while paying for an app that claims to support the transgender community :-(.Tamara TamrachVersion: 9.6

✓ CriteriaI’ve found that the criteria for if you are determined to be ‘too sick to help with the app’ is a lot stricter in the pride version than it is in the regular app, which is...weird.Après8Version: 8.1

✓ LifesaverEdit: I have been using this app going on 3 years now. It’s always been good for me and I’ve hardly had any trouble. Now there are pop ups pressuring to schedule live appointments that I’m having to close every few minutes and support was no help. I will probably be deleting. Frustration and interruption is the exact opposite of what I’m looking for in therapy. Ok so to start off with, this app isn’t for everyone. Not everyone will qualify and it won’t help everyone. But for me it saved my life. I’ve been using pride counseling for 9 months and my therapist is amazing. I hit it off with the first one I worked with and I message her whenever I need to and she gets back to me as soon as she can. Usually we talk every day. Traditional therapy wasn’t an option for me so online offered me what I needed where I needed it. The financial aid they offer is very helpful and the one time I had an issue with it, support reinstated it and refunded the difference. It’s worth every penny I spend on it and is cheaper than any other option I found..JennyLMTVersion: 12.3

✓ App needs work; services are goodThe pricing is quite high, for sure, particularly considering regular sessions are only 30 minutes rather than the conventional 60. The app itself definitely needs work - a basic user settings feature for example would go a long way; accessibility features would also be a basic they could work to offer. I’m satisfied with my counsellor though, so at least it’s effective..Frugal FoodiesVersion: 8.1

✓ PaymentI’m disappointed that I need to pay despite putting my average monthly wage as au$0. As of writing this review, that is the case..Karlis SaintsVersion: 6.4

✓ I like the idea but this is so expensiveI didn’t even use it, to be honest. But it’s as much as a modest car payment. I have insurance but don’t make a lot of money, but I suspect too much to qualify for any help. They don’t take insurance at all, which I think is obviously a failure of the medical system in general that mental health is out in a crapper. There’s a lot of help in speaking to a person face to face that this can’t replace, even with video chat (some, especially closeted might feel different), and for honestly more than a regular therapist because you could probably find one on a sliding scale. I don’t think I can go through with it. It’s like $60+/wk. Good idea y’all and there is definitely a market but given the needs of the community this seems really excessive and expensive for online therapy, which I don’t see as being as good, for most people..Laughing DogVersion: 8.1

✓ Australians: DON’T BOTHERTherapists times are usually when we are sleep. So you spend 100s of dollars for not much. Disappointing..Kizaroo93Version: 6.5

✓ Didn’t get a counsellor onceI tried signing up for this about 5 times and i got an email every time (even though i tried putting in different informataion) that i was unsuitable ! maybe i was with the first amount of information but i tried many different things so ! what if i had been in really desperate need?.Anon 💛🌈Version: 1.2

✓ Nice idea, but far too expensiveThey try to compare the price to top-end psychologists/psychiatrists here (Australia), ignoring the fact that there are many ways that we can get cheaper or even free counselling through our health system. I even tried the financial aid option and all it gave me was a measly 10% off—$81 dollars is very expensive for something that might not even be all that good. If it was $81 a month I’d be willing to give it a shot, but $81 a week when you have to pay by the month (so $324) is insane..LokkizVersion: 8.1

✓ Expensive ServiceI’m not going to lie I’m not in a great place in my life and I got excited when I saw this app was catered towards folks in the LGBTQ+ community like myself. I thought we’ll this is great an all inclusive application for counseling and therapy services! And then I came across the price for using these services. I was qualified for financial assistance and it made my service seem to be a bit cheaper but I checked the prices again and it wasn’t looking good still. I’m unemployed, most of my family will not support me and I don’t even have funds to buy things I need on a daily basis. I’m really disappointed and saddened that the cost of service fee couldn’t be waived altogether for folks like me that desperately need service. If it was even merely $50 a month that’s more affordable to me. I don’t know what to say besides don’t expect to get this app unless you’re privileged and have the kind of money to spend just to seek help. Really sad :(.QueenMireyaVersion: 10.0

✓ EhThis has so much potential to help people. But I have tried a few times to get help from this app but I have been denied every time and I have been at my lowest point during the sign up. I really love what this app has in store but it is hard for me when I get an email saying I have been denied.BeAANQuEENVersion: 6.7

✓ UselessI got an email telling me that due to my answers to the questionnaire, I was unable to receive counselling. But never made it clear what it was about my answers..Millrose941Version: 3.10

✓ 😒I put all the info in and 24 hours later it told me this app isn’t right for me and I can’t use it.Human.1881Version: 7.0

✓ Not a fanWas in search of an alternative to In Person counselling and was very disappointed.Country girl 💊Version: 8.1

✓ It won't workWhen I open the app and all I get is a white screen. I can't seem to get it working..CheyannemccVersion: 5.0

✓ Not too helpfulI completed the questions and hoped that I could have a professional to talk to. Sadly, I was unable to get a counselor due to my answers. However, it's not very possible for me to get another form of therapy or counseling so I was really hoping to get it here. I don't recommend this app.¢нℓσzυмєяVersion: 4.3

✓ It won’t let me get counselingEverytime I try, it won’t let me and it says “unfortunately we can’t help you.” I was actually trying to get help, and since I don’t like face-to-face counseling, I thought this would help. But it didn’t. I would not recommend this to someone who wants to be honest in the questionnaire..Izabelle Stafford :)Version: 9.9

✓ Scam - you aren’t guaranteed weekly sessionsThis product is a scam and unfortunately I’m out $380. The only thing I can do at this point is voice my disappointment of this service. They claim you’re guaranteed weekly sessions with your counselor. You’re not. After being matched with my counselor her first availability was 2 weeks out at 9p at night. If I didn’t select that session I would have had to wait 3 weeks for my first sessions. My counselor responds to messages between 10p and 2am. So their “unlimited messaging” is with the understanding you can send as many messages as you want, but if your counselor only responds after you’re asleep, what good is that?.Rplacy87Version: 9.6

✓ MoneyI did all the questions and thought this service would be free. I cant even afford it! Im homeless!!! Very effective thanks a lot..Libbby12345Version: 6.4

✓ Does not work!Every time I put in my pay pal account information it doesn’t load and I’m forced to continuously re enter it..C.M.29Version: 7.0

✓ Itll reject youFrom what I’ve seen and experienced if you don’t have depressive or anxiety like problems it’ll reject giving you counselling, be warned, it’s not for sure you’re going to get in._Snouf_Version: 9.6

Pride Counseling works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Pride Counseling.