- 88.6LEGITIMACY SCORE
- 89.1SAFETY SCORE
- 12+CONTENT RATING
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Mindset: Hypnotherapy & Sleep App Complaints & User Negative Comments 2024
Mindset: Hypnotherapy & Sleep app received 57 complaints, negative comments and reviews by users. Have you ever had a bad experience using Mindset: Hypnotherapy & Sleep? Can you share your negative thoughts about mindset: hypnotherapy & sleep?
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Mindset: Hypnotherapy & Sleep for Negative User Reviews
✓ Bad decisionWho chose to put white text on a white background? It makes using this app on my iPhone 11 with latest iOS and updates - IMPOSSIBLE. There’s no ability to change the colour settings for the text or the background and I can’t see where the menu is or anything useful. Useless. I’ll change my review and score if and when these glaring issues are corrected. It’s a shame and I am disappointed because it sounds interesting.Version: 2.3.1
✓ Mostly ramblingThey rationalise the high cost, by suggesting its cheaper than a live session. I've had hypnotherapy from a couple of practitioners and this doesn't come close. It's too general and I stopped a lot of the tracks because I found it was filled with annoying rambling. To me, this is not hypnotherapy at all. A lot of people might be easily lead and believe; this isn't for those who aren't.Version: 2.3.1
✓ Took my money!This app took $75 out of my account without permission! I never subscribed to anything and they do not have any contact information everytime I try to click the web site says page not found! I want my money back now! Edit: they said they can’t subscribe for me! Then whey does it automatically add the most expensive one to everyone! I am not the only one in the reviews..Version: 2.2.3
✓ Create an account to see priceYou have to hand over your name and email address and go through an aggressive sales pitch including turning on notifications, before they tell you it’s $60/year. It may be a legitimate product but that made it feel like a scam. Now I’m going to have to figure out how to unsubscribe from their email list....Version: 2.1.2
✓ Sneaky B******* cost me £60I downloaded the app and it told me about the free trial, which I immediately cancelled in my subscriptions. It said I still had 7 days until the subscription ended, so I didn’t think anything more of it and went on. Next thing I know I get slammed with a yearly subscription, despite cancelling it!.Version: 1.9.10
✓ Too expensiveA lot of the reasons why people download this is because they cant afford therapy, i could not commit to spending so much money on this! What is the point of allowing people to download an app for FREE but having to pay for ALL the contents anyway? Like why not make one meditation free once a day, or even once a week and give unlimited listens to premium members? I know theres a weeks trial but i dont see the point befause.Version: 2.1.1
✓ CostlyI was excited about trying the app out. But after discovering the subscription cost I had to delete the app. As a student I don’t have that much money straight-up to give to an app I’m not yet sure about. I strongly recommend adding an option for monthly payments instead of one year-long payment. Honestly, if you did this I would redownload the app in a heartbeat..Version: 2.2.3
✓ ⚠️⚠️⚠️Cool concept but you have to pay to even try it out😕.Version: 1.9.3
✓ No warningWish it confirmed that you were willing to go ahead with the subscription after the free trial before it automatically took $100 out of your account. A lot of money for an app I only used once.Version: 1.9.12
✓ Poor customer service and glitchesThe app is only working on my iPad. Very strangely it does not allow me to use my earbuds. Even when plugged in it play out los for everyone to hear. Also, on my phone it shows up but when I try to use it , it wants me to pay again. I requested help 10 weeks ago and they said they would look into it and I never received a response..Version: 2.1.2
✓ Can’t trial without committing to a planPity they don’t let you try a sample. You have to set up an account and then you get the payment screen so trial options would have to be cancelled..Version: 1.7.4
✓ UselessI have never been able to download anything from this after the intro period expired. Now I can’t find how to cancel the subscription or charging. Their support has been zero help..Version: 2.3.1
✓ Content goodI really like the content on it, but the voices just aren’t hypnotic so it’s quite hard to get into a trance. If they had a voice over like Micheal Sealey then it would be perfect!.Version: 2.1.2
✓ Charged 100$ without when I used the app onceI used this app once, and was going to delete it after the first free week. After I finished the week, I went to delete it but I realized that I had already been charged over 100$ for a year with the app. Immediately I went to cancel my subscription and find a way to get a refund considering I had not even used the app at all. I found that there is no simple way of reaching the app developers, and definitely no way to refund your purchase. This app is a scam trying to steal your money and has no benefit to anyone who is suffering from mental illness..Version: 2.2.3
✓ Very Poor serviceHad this app a while year and couldn’t log in or cancel, tryed to contact support but no reply, I’ve had to wait until the contract finished and couldn’t use it because I had forgotten my log in details. Disappointed and a waste of money.Version: 2.3.1
✓ Changed my account without noticePlease can someone contact me about this App ASAP! You have charged my account without my knowledge, I have deleted this app as I have never used it and require the money to be returned to my account ASAP.Version: 2.0.2
✓ Not goodI downloaded for the free trial thought I had cancel but apparently not. Paid £67.99 for this app and the bank said there was nothing I could do about it. So, having paid I thought I would give it ago. And I’m sorry to say this is possible the worse app I’ve used. I had been using breath for the last 12 months and thought I would change things up. To sum up, it’s currently nearly midnight and I am no closer to sleep after listening. My bed time is normally about 10:00pm. This is NOT a hypnosis app as it made out to be, completely misleading. Save your money.Version: 2.3.3
✓ Not hypnotherapyI I’ve listened to a few of the sessions and the psychologist often talks about himself and I began to find is both distracting and perplexing..Version: 2.3.3
✓ Repeated emails!!!I downloaded the app and then realised you can’t use it unless you subscribe for £9.99 a month. After not using the app at all I have received at least 6 emails why have you not joined...here’s what you’re missing out on...seven days free, no trial (just sign up to this trial to get seven days free). Please F**k right off with the pushy marketing!.Version: 2.0.2
✓ Old fashioned and inaffectiveI’m a Hypnotherapist and it’s clear to me this hypnotist hasn’t trained their voice and also uses very old fashioned unimaginative techniques and visualizations...boring.Version: 1.9.12
✓ Trouble with billingI tried this app and found out really quickly that it wasn’t for me. I used the trial period option and cancelled it immediately. My subscription expired in September 2021. I just saw a charge for a yearly subscription in December 2021 and with further investigation saw another charge for a yearly subscription in October 2021! I have reached out to the company with no response. This is extremely disappointing!!.Version: 2.3.2
✓ Wish there was more instructionI’m enjoying this app after about 3 weeks of use. I do wish there was more guidance in ho precisely to use it. The “programs” are clear, but it’s not so evident how to deploy the “favorite sessions.” Still, I’m planning to keep at it. It provides for a good break during my day..Version: 2.3.1
✓ I like this app but I want my refundThis morning I woke up to a $92 charge on my credit card. I’m quite unhappy about this. While I like the app, I was under the impression that my subscription had been canceled as my credit card payment had not gone through over 2 weeks ago. I was very much under the impression I would have to resubscribe. Yesterday I had even checked my account and it appeared as though I would have to manually confirm my account renewal. I was not interested in renewing my account and left it as it was. I want my refund. An unexpected $92 charge is quite upsetting. I’ve been unable to locate any contact details to request a refund. If I’m unable to get a refund I’ll be disputing the charge with my credit card company..Version: 1.9.4
✓ Got it, tried to sign up, couldn’t then deleted it.You can’t actually read the things that it’s showing you because it’s white texts on a white background, I actually screenshoted it because I found it that ridiculous it was funny. So after 4 pages that you can’t read your presented with “Try before you buy” aka a free trial that charges you after your trial. No way of not doing that, you have to have the free trial or nothing. So I chose nothing. I’d have like to try the app for free without the free trial that charges me at the end of my trial but since it didn’t give me that opinion, I just deleted it. I use headspace anyways. I’m sure that’s probably the same :).Version: 2.3.1
✓ Too buggy for a paid appI liked this app, and even recommended it to a friend. I later learned that progress doesn’t save, and the next set of 6 doesn’t unlock. And when I tried using the in app feedback form, even that was buggy. If this app was free while the bugs were getting resolved, then I’d be supportive. But how can you be charging when the app is really in beta and not useable?.Version: 2.3.1
✓ Not as advertisedThe options for hypnosis are not at all what is advertised. I purchased a year subscription with the expectation I would have all the options they show on the main screen when purchasing the app. It is much more limited and doesn’t look anything like what’s advertised. I contacted customer service to let them know and was told their contract expired with a creator and they only have Yapko’s content. This was 8 months ago and they still haven’t corrected it. Yapko’s content is good but not worth the price for what you get. It feels like a bait and switch. Very disappointing..Version: 2.3.3
✓ Just okHave done a lot of MP3 hypnosis audio in the past. Have been looking for an app to replace my MP3 collection. I have used this for a few days and my initial impression has declined. For one of the courses the app seemed unable to recognize the completion level of the first part. I realize I can still skip ahead but it is frustrating that it kept bringing back to the one I had already finished. My main complaint is that there is just not enough content to justify a purchase..Version: 1.8.3
✓ REFUND TERRIBLE SERVICEI had a trial for this app, and it was awful. It wasn’t really helping me - so I cancelled the trial through my Apple ID settings. I was then charged £58.99 ! I phoned apple and they said that it is out of their hands to get the money back. I looked for contact information and it is incredibly difficult to find so here I am stuck with this review method with an extortionate bill as a student that I cannot afford for an app that I am sorry to say isn’t really worth my time. Please I would like to speak to a customer service about this and I demand a full refund Please help!! Harriet.Version: 2.0.0
✓ Try before you buy?Feel this would be better if you offered unlimited free taster sessions without having to commit to a £60 annual subscription after one weeks use. With the the large number of free apps available and also guided hypnosis for free off YouTube or from I Tunes which are chargeable but cheaper, it may be to your credit to promote yourselves differently. I’m using app’s already which provide a large degree of free content and ended up paying for them as I could see the full value I would get as there was no restricted trial period.I would have tried this if there wasn’t the need to commit up front. Cheers.Version: 2.2.3
✓ ExpensiveHave found so many great hypnosis tracks available in the app store and through iTunes which have helped me tremendously. These tracks are very affordable and you pay the equivalent of coffee to keep the tracks forever. This app on the other hand is so expensive for what you get. I would urge you to search for Glenn Harrold and Darren Marks, both clinical hypnotherapists, who provide excellent hypnotherapy tracks at very affordable prices..Version: 1.8.6
✓ “Your comfort zone sucks -_-”?Gee, thanks. Just what I needed to read first thing in the morning. Especially when I’m already beating myself up for not being able to do more, for not being someone better. I don’t know if the title is just clickbait, and the actual message is nicer, but I really didn’t feel like clicking that to check. I got a notification from a different app, Headspace, around the same time saying “the greatest gift we can give a person is allowing them to be who they are.” Thank god, because TBH, your message really hurt, as someone suffering from depression and unable to get up from bed most days or “be comfortable with being uncomfortable”. But I’m going to delete this app and slowly work through at my own pace from now on. I know your app is more of a self-improvement app, and you may think criticizing our lifestyles and being coachy will light a fire under our bums, but if you incorporate any psychology theory, most agree that stressing someone out does not lead to long term change, and may make those who are trying to change regress into “comfortable” behaviours. And if you want someone to change their behaviour or step outside their comfort zone, letting them feel positive, happy, and confident is the way to go..Version: 1.8.2
✓ Couldn’t useI was unable to sign up due to an error and the App support page was also down..Version: 2.3.1
✓ Not sure this worksFirst let me say that I have no experience of hypnosis and that that is a major issue I have with this app. There is simply too little information about what hypnosis is and what it should feel like. That is why I simply cannot say if this app is working for me. When I listen to the recordings I certainly feel relaxed, but I remain fully conscious throughout. I do not drift to sleep or even into a sort of half asleep half awake kind of state. Because of that I am sceptical that the recording is really accessing my subconscious. I am still in my trial period and am still debating whether I will actually pay for something I am this unsure about. On the positive side the recordings are well thought out, if a little repetitive, and I like the voice..Version: 1.9.4
✓ StrangeLike a preacher and sci fi music , needs to be more normal.Version: 1.9.13
✓ Best one removed?It seems the “Wake up with motivation” track has been removed, or is completely inaccessible due to the weird new layout. Will not be renewing subscription if this is not brough back, it was the only reason I signed up in the first place..Version: 1.5.2
✓ RIP offTried the app for a free week!!!!! Didn’t enjoy it as there’s barely any bloody content. So when I got the email to ask if I wanted to subscribe I said NO! They’ve charged me the extortionate amount of £58 anyway and no one will help me!.Version: 2.0.2
✓ Mixed feelingsI love the content but the usability is awful! I only have access to six programs, the rest I have to find through ‘favourite sessions’. Quite frustrating when you’ve just paid $100.Version: 2.3.1
✓ Subscription required for accessThey make out like there is subscription free access but that is only for the first week then you are automatically subscribed unless you remember to opt out. Very misleading, not a fan..Version: 2.0.5
✓ Old version please!I loved Mindset and was just about to listen to the next episode of my journey. All my progress is gone and worse, the recordings are different! I really liked the other voice and would at least like the option to listen to those recordings again, even though I hadn’t downloaded them. I have a membership but this is disappointing. Please help!.Version: 1.7.2
✓ ExpensiveI know nothing good in life is free, but this is far too expensive. I’m a student and I cannot afford this and I don’t think anyone should pay for this. From the reviews it looks like it isn’t worth it. And plus you only get 7 days free when it says hypnotherapy takes WEEKS. It’s a shame that so many of us are struggling but have to pay just to feel like life isn’t kicking us down everyday. It’s almost criminal. Just downloaded the app, instant delete for me..Version: 1.9.10
✓ Very strict on refundsI think I had this last September possibly November, forgot to cancel my free trial by a day and was charged £60- haven’t opened the bloody thing since in soon to be a year..Version: 2.3.0
✓ Annoyed!I was highly disappointed seeing that the app was advertised as free, yet when I put in all my details, it was only then that the app notified me of the required costs. Only download if you’re willing to pay!.Version: 1.9.19
✓ Narrator’s voiceI’m giving this app a go and I’m trying to remain hopeful and be open minded. I understand this is completely personal but I cannot stand the narrators voice. The inflections to her voice are really odd and actually make me feel quite anxious. I don’t think her delivery is relaxing at all. Whilst this sounds like a bit of a petty gripe, I actually think this is important considering the app fundamentally relies on quality narration..Version: 1.9.12
✓ Headspace has a better trial systemHi, sorry for the negative review without using the app but I have to say products that try to auto sign me up with and opt out not to pay make me feel like you don’t value the content and are simply hoping I forget to cancel the trial. Headspace has 10 ‘basics of mediation’ sessions you can access for free without entering payment details etc (I know that’s mediation and this is not but I feel it’s a similar/competitor app) I did these free sessions then immediately signed up as I valued the content. They also allow me to pay a monthly cost so if I change my mind I haven’t paid a huge upfront cost. I get you need to make money but I and I’m sure many others are going to get turned of by this approach before we even try it. I’d love to hear from you if this changes as I would really like to see how the service works and if I can help me!.Version: 1.9.10
✓ IssuesBeen having lots of issues, been paying fir 3 months but haven’t been able to use it because none of the audios will load in order to play. Why do you have to download each one and wait for more than 19 mins to use it,?? It’s become a big waste of time.Version: 2.3.3
✓ DisappointedDespite the back up of medical professionals I feel this app is very expensive for what it is. There is a distinct lack of content compared to other similar apps. Of the meditations that I listened to, the focus is almost the same in each in the relaxation techniques & very little in the message you are expecting to be put across. The accompanying voices sound tinny & robotic. Not for me I’m afraid I will be sticking to apps I have already purchased.Version: 1.9.2
✓ Can’t read itLooks interesting - but the introduction message is written in white on an off-white background so it’s almost impossible to read..Version: 2.3.1
✓ Subscription issuesAccidentally may have charged my card for a subscription when trying to do the free trial, and am confused on when I will get charged or if I will get charged. I would love to check the status of my subscription but when I try to open subscription in the settings, the app crashes every time. How am I supposed to cancel my subscription before I get charged? Isn’t the whole point of a free trial so you can see if you like it then choose to buy it? I have nothing against the service provided by this app, in fact I haven’t even tried it because I’m so scared by this potential 100$ purchase that I can not afford, I’m just worried I might get charged for something I did not willfully purchase, and disappointed that I can’t check the status of my subscription in the settings..Version: 1.9.3
✓ Annual subscription requiredThe first screens of the app are literally just a bunch of testimonials for the app, and then it immediately requests $114 for the year before you’ve even started using it. I get that it’s important to get downloads and you get more when you put your app as free and then converts users into paid later, but having zero benefit before receiving payment is a bit bad for a ‘Free’ app. App deleted..Version: 2.2.3
✓ Not worth itI was originally interested but then I was disappointed that I have to pay for everything. I need long term help but I do not have the financial security to have a membership..Version: 1.9.12
✓ New Version UnusableI loved the prior version of Mindset. Listened to it every night, bought a subscription. Downloaded the new version and can't even open it. I've tried reinstalling the app, restarting my phone, transferring my data to a different phone--nothing! Can't open the app. It just crashes and brings me back to the home screen. Cancelling my subscription in the morning. What a shame..Version: 1.5.0
✓ Good content. Lousy delivery. No support.I loved this program the first day. Bought specifically for the hypnotherapy. Which they then removed from the app. Customer service gives the runaround. Don’t bother!!!!.Version: 2.3.2
✓ More like slow coachingI took a subscription to this because I liked the idea of a staged program to help me cope with my anxiety. I have some experience with psychologist hypnotherapy (and through those reached an hypnotic state) but this Mindset programme was, to me, a slow paced voice to which I would either sleep through or just go on distracted by other thoughts. I don’t think I ever reached a state of hypnosis. When the sessions in the 2nd and 3rd stages were the same as those in the 1st stage I thought I had a glitch and so contacted Mindset, and found out that they are the same, ie no glitch just more boredom..Version: 2.3.0
✓ Can’t even try the appIt’s annoying that every app these days requires a year-long, expensive subscription before even *trying* the app. Yeah, you get a week “trial”, but it’s based on the assumption that many people will forget to cancel and be charged. I’ve lost interest in hoping that I remember to cancel a really expensive subscription just so I can see apps..Version: 1.9.12
✓ They’ve removed lots of contentUsed to like the “moments” but these have been massively reduced. The paid subscriber experience has been significantly cut back - and their support just said they’d add more content in “soon”. Won’t be renewing again and wouldn’t recommend anyone signing up..Version: 2.3.1
✓ SorrySorry if my review heavily affects the rating but even though there’s a free trial I don’t want to be given that option because I don’t want to spend money on something and it generally stresses me out so if there was a free version I’d definitely try it out at least, once again, sorry if the review drags down the rating.Version: 2.2.3
✓ Thanks for replyingThanks for getting back to me about my concerns and the issues that I had. Proves that you are a company with integrity and reliability. 👍 Do you know when the non music options will be available for the procrastination sessions? I can’t do the sessions with that music. Very distracting. Also I played the IBS sessions to my elderly mother who suffers from severe IBS. She said that the woman sounds like a robot when she is talking and she wanted to know if you are using AI for your recordings? Cheers from Perth..Version: 1.9.10
🙂 Mindset: Hypnotherapy & Sleep Positive Reviews
Mindset: Hypnotherapy & Sleep works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Mindset: Hypnotherapy & Sleep.
⛔ Mindset: Hypnotherapy & Sleep Problems
