- 72.1LEGITIMACY SCORE
- 72.6SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
YI IoT App Complaints & User Negative Comments 2024
YI IoT app received 157 complaints, negative comments and reviews by users. Have you ever had a bad experience using YI IoT? Can you share your negative thoughts about yi iot?
Please wait! YI IoT Facebook comments loading...
YI IoT for Negative User Reviews
✓ Money waster.LIKE LITERALLY I BOUGHT A CAMERA NOW ITS TRYING TO MAKE ME BUY MONY. Such a waste..Version: 4.2.6
✓ Don’t buy, Not worth 1 star!When I first bought this camera I was quite impressed with the quality and functionality for a £25 outdoor camera but since the app had been updated it’s rubbish, if you try to view sd card footage the app just crashes, as others have said they are probably trying to get you to subscribe to their cloud service!! I will be replacing it as soon as I can with the TP Link outdoor camera (already bought 2 of their ptz indoor cameras👍) as their app is far better, very stable and doesn’t use cloud storage if you don’t need it..Version: 1.9.7
✓ Awful.Don’t buy. Camera app is riddled with adds, the sensor/alerts are always too delayed to catch anything. Waste of money, wish I could return my cameras. Be warned!.Version: 4.0.9
✓ No Good!Pathetic!! I already have payed for an annual subscription, and now it’s trying to make me repay!! This is terrible people don’t trust these 401 monkey’s.Version: 4.0.7
✓ NOT FREE - DO NOT WASTE YOUR TIMEWe have had this camera for almost 3 years and have never had to purchase a “cloud” to view the short 6 second clips. Now, after an unfortunate event that took place outside our home we are being forced to BUY a “cloud” in order to view ANY alerts (6 seconds). What a waste of a perfectly great business that I will no longer use or recommend. I get you need to make money , but really? There’s plenty of people that pay that stupid amount but unfortunate for us that use it for real time protection and are NOT notified of any changes being made until AFTER the fact. What a SICK way of running a “business”. I’ll keep scrolling to look for other recommendations!.Version: 3.3.1
✓ Screwed over users by disabling security camera video makeing you pay extra,avoid their productsThey deserve minus stars!.Version: 3.3.7
✓ Not impressedYes agree with previous comments, I purchased 2 only to find that it’s only a still camera until subscription is paid. Not happy and disappointed so I’ve purchased new camera with free video streaming.Version: 4.0.4
✓ Overly sensitive yet not at the same time. AnnoyingThis system has some great features like the alarm, automatic flood light, talk through, and motion alerts. To be fair there are tons of other options out there with these same features at a similar price. You will receive 40+ minimum notifications in a 24 hr span of recordings of the trees swaying, bugs flying around, birds, etc (things that I don’t care about). But it WONT record people coming in and out of the house 80% of the time which is the whole point of this (my neighbor broke into our house). Even with the highest sensitivity it would miss most entrance and exit occasions but would be happy to send me a recording of the trees swaying. The alarm sound is a great idea but it will turn on if bugs fly in front of it. Same with the flood light. It’s not very “smart” as the name implies. Very very annoying and needs a software overhaul..Version: 4.0.4
✓ Great camera pity about the app.Can’t watch more than 6 seconds and continually asking to subscribe to the cloud. I don’t want to pay a subscription. I already paid for the camera shouldn’t have to keep paying. If it doesn’t improve I’ll throw the camera in the bin and get a new one with less hassles..Version: 3.2.7
✓ Very low quality app, it’s a money grabThis app is a money grab , I don’t recommend it.Version: 4.2.1
✓ Camera motionsI got the camera a few weeks ago it was working perfectly fine, now the camera won’t move or dictate any kind of motions or movements that goes on it just stares at the ceiling all day it won’t look down for some reason it says that it can’t go down, I have to manually move it to look down so I can see what’s going when I’m in another room, I use it for my dogs to watch them when I’m not around or close by, but if it just stares at the ceiling all day and won’t look down or sideways then what’s the point of having the camera, I’ve reset it already and still everything is updated so I don’t understand..Version: 1.4.17
✓ DO NOT BUY THESE CAMERASYou will be bombarded with spam, adds and other rubbish. The CONSTANT harassment to sign up for a cloud storage account is bad enough BUT It’s now started playing 15 second video advertisements when I simply open the app ! Note to developer - fix this or I will post a REALLY rubbish review on AliExpress and other sites...Version: 4.1.3
✓ Be AwareI purchased a yearly subscription for Cloud through this third party app, in order to watch the full recordings of the videos. I’ve received a receipt, confirmation and a charge on my credit card for this service. However, this app is not recognizing my payment and said that my subscription has expired. I am not able to watch full recordings and was charged full payment!! 😡When I go into the app and click on App Store (suggested by Apple Support), no support available! Buy and beware…..Version: 4.0.8
✓ Rubbish app with adsHave to click through unwanted advertisements before getting to camera image. Removed app and threw camera in the bin.Version: 4.2.5
✓ Don’t update app. Zero starsNow you took away the previews unless you pay for a service ?!?!? I will not be buying any more of your cameras unless you change that option. I use my own SD cards and don’t want your service and don’t want my cameras to be on the cloud with my personal info. Sneaky sneaky. I updated my app and now I have ads in my app that randomly play while I try to look at my cameras. They are trying to push you toward the premium cloud service. It’s not enough for them that you bought the cameras. I would look into another camera product. They nickel and dime you for the cloud service. First time I subscribed it was $89 for the year for 7 day recording. Now the same service is $189..Version: 3.4.1
✓ Scam appThey want you to buy iCloud services to be ad free. Camera would send you notifications, you think something cause the camera alarm to activate, open the camera app only to see ads nothing more. Notifications get sent every hour. You just don’t know if you have real intruders or just another ad notifications. What a shame..Version: 4.1.4
✓ WorthlessHad a set of cameras that I used in each of the kiddos rooms. Two kids under two is a lot of work! 🙃 Cameras were great for awhile. Eventually, my daughter knocked her camera off her crib which broke something internally inside the camera making it lose its ability to pan around the room. My sons camera has the same problem. Just recently, my sons won’t work at all anymore. I plug it in and it constantly does the startup sound, rotates on its on, and shuts off. Repeat, repeat, repeat. So that camera is in the garbage now. The biggest thing that pisses me off is this company tries every which way to shake the money out of your pocket. If you want to view the camera you own QUICKLY because you heard a noise or are worried about something.. just sit tight, you need to watch the advertisement before you can see the video feed. O N E S T A R P R O D U C T.Version: 4.2.6
✓ Foul sales strategy!Would not allow you to view stored videos on memory card unless you subscribe to cloud services… advertising to get you to subscribe on their cloud service will always blocking the video view…. Scam!!!.Version: 3.3.2
✓ Okay Camera. Horrible appThe hardware is okay, but the app is atrocious and has ad upon ad. Please grow up.Version: 4.0.5
✓ Unhappy!Don’t download this App it is nothing but adware! It is purely a monetizing stream for the developers. App options are extremely limited playback from SD Card Recoding is a waste of time as you have to scroll backwards along the timeline which is basically useless and time consuming as It always freezes and stops working. Took the upgrade to the App and lost the facility to record to the SD Card! My advice is buy a CCTV System that records to a DVR/Hard Drive. They are inexpensive to buy and there’s No ongoing fees! They store your recorded footage for months, easily accessible and transferable and view it from anywhere in the world over Wi-Fi or Mobile Data on your smartphone or laptop. And that’s from my personal experience as a experienced user and former CCTV fitter!.Version: 4.2.7
✓ Love/hateI have a love-hate relationship with this camera. Back when I bought them, they’re set up was different and you could see your video clips for a longer duration. Now you have to buy everything. I refuse to have all of my cameras upload to a cloud, and be monitored by someplace in China. I do love the live feature and being able to turn the camera around and that is absolutely it. I can drive into the garage below and obnoxious the camera will turn to find me and stare at the wall. 90% of the time it misses legit, people and cars. It likes to turn to the sound of a bird and then stare at the wall. It really pisses me off sometimes. The ones I got from Costco were $100 more but incredibly reliable..Version: 4.2.7
✓ No longer have access to SD Card recordings since updateI bought the camera about 1 year ago and chose this canera because through this APP I could access the SD card over wifi and watch any alerts / recordings directly on my phone. It would appear that since the latest update this is no longer possible and even though I can see there are some alerts / recordings on my SD card in the unit, now when I tap on them, instead of opening up and starting to play, I get a advert saying I need to go Premium and pay a monthly fee to be able to watch. In effect they have taken away the feature to be able ti review the recordings without having to get a ladder go and recover the SD card from the camera itself. Not amused!.Version: 3.2.7
✓ Camera works fine but app is just trashThe camera works fine but the app is borderline extortion. It used to let you watch a short preview of the video it captures with alerts but they took that away and gated it behind Premium. I don’t want to have to buy something to use the thing I already paid for, and for the devs to take away the already paltry BASIC feature and gate it behind a paywall! (Edit - I think it’s actually glitchy. Sometimes the app lets you see a free short clip, sometimes it demands you to pay. I’m not sure if there’s some rate limit that isn’t being disclosed here.) Edit: they added advertisements too. Big, intrusive ones that interrupt you seeing your alerts (if you can get them to work that is). I’m getting another camera because this app is just getting more unusable all the time..Version: 4.2.0
✓ This app NO longer supports the bulb cameraI bought a bulb camera on Sept 9, 2022 and it worked great. However, about a week ago, I lost the ability to look back and see the 6 sec Alert clips. The ad to purchase the cloud from them takes over the screen and you can’t view anything. I emailed Kami Vision YI Support and they claim it’s the manufacturer of my camera that decided to opt out of their app service contract. Well, thanks loads! I have a 3 mth old camera that is useless now. Oh, and it’s no longer available, or I’d do a verified review. The description was: Light Bulb Camera, 5GHz/2.4GHz screw in light bulb camera, WIiFI, Camera with 360º Motion Detector, Remote Voice Intercom/3MP HD/Night Vision/Wireless Smart Light Bulb Security Camera. SOLD by OwLuck-US So good luck to anyone that bought one a few weeks, or a month ago. *sigh.Version: 3.3.5
✓ Appalling.The ads are dreadful and persistent. But what you demand access to in personal information is beyond intrusive….its creepy and sinister. Why you’d want to track what I do in apps that have no relevance to you is beyond me. Obviously it’s at the behest of your advertisers. The sooner my cameras fail the better. It’s sad, the cams are okay but the app ruins the experience over time in a potentially excellent product. Must add, the anger from so many of us is because the ads never used to be there and all was well. But now if you hear anything and want to check you have to wait, and wait some more and chances are you’re too late to be ‘in the moment.’ And the company don’t care that they are letting down their customers..Version: 4.2.5
✓ SD card useless nowSo the main reason I got 2 of these cameras was the cloud storage was only an option and you could store via a micro SD card instead but since the last app update this has flipped! I can’t access my vids without a sign blocking the screen telling me I need to subscribe to the cloud option! With cost of living crisis a very real worry right now I won’t be subscribing, in fact the hunt is on to find another camera without being fleeced of cash! And let’s be honest here, this camera isn’t the best so it isn’t worth paying out the extra amount anyway..Version: 3.3.5
✓ You will be inundated with offers to migrate to the cloud rather than continue to use the SD card.This is very annoying! I have two cameras and have to reboot or reprogram constantly. The cameras are not stable. Save your money. Avoid this product..Version: 4.0.9
✓ Latest update disappointing.I’ve used this app with the peteme camera for a year. It used to be great, simple and straight forward. I used it to keep an eye on my puppy when out for short periods. For some reason they have removed the live stream clock counter... which was vital to see if the images is frozen or not - I sometimes think my dog is peacefully sleeping but actually going crazy because the image has frozen on him sleeping. The live stream has also now started to dim and fade to black like a screen saver after a few seconds which is terrible for live surveillance which is what I’ve used it for up to now - so that’s useless. Ads have also started to pop up at various times during live surveillance which are really annoying. Not pleased with the update and probably won’t use it much now because of the degraded functionality..Version: 1.8.0
✓ Video durationVideo is too short 6 seconds is not enough time. At least 30sec to a minute of viewing time option as I don’t want to pay for cloud. Paying Camera was enough. I had a camera prior to this one and it was free! I regretted buyin this one. You are compromising. The Security. Of the client. Remove that option please. !.Version: 4.2.7
✓ Disappointed I wasted my money.The app sort of started off ok but I have never been able to view the cameras while away from home on a mobile network I’ve always had to go and find a wifi connection to view them. I also had to get past the constant adds for the paid version but now it only wants me to use the paid version. As I can no longer use it I’ll be deleting it and getting some better cameras and app that actually works..Version: 3.3.5
✓ Alerts disabledLatest update has placed a subscription button, preventing you from seeing alert video. I can’t recommend this product unless you’re willing to pay money for their service as it’s part of a camera that’s purchased. It really is a rip off. I would avoid this company completely..Version: 3.3.9
✓ Rip offHave 3 cameras for this app for past 2 years with free 6 second alerts. Now all alerts will not show unless you buy premium service. I bought the cameras to run off as card as advertised and now they force you to buy premium service to see any alerts. If I’m paying a premium it will be to ring or nest. At least they are upfront with the need for premium service and not advertise free alerts and then all of a sudden with no warning pull the free clips. SD card cameras are there for a reason if you are forcing people into premium cloud storage there is no point in SD card and that is just outright false advertising. Get people into the system with purchasing camera equipment based off free alerts with as storage and then pull the free alerts. CON CON CON only got one star as I have to.Version: 3.2.7
✓ App providers are scamming youThey block the SD card option trying to force you to purchase their premium cloud service. When I contacted the camera manufacturer they seem to be unaware of this..Version: 3.3.5
✓ Ads now????Bad enough to have to have dealt with the pushy attempts to subscribe to your cloud service just to operate a camera I already paid for, now you’ve put ads in the app too. Unbelievable. There needs to be standards implemented for physical products controlled by apps. I’ve paid for the product. I shouldn’t be hounded to continue paying just to be able to use it..Version: 4.1.1
✓ App gone even more backwards4) Don’t know what’s going on now. Checking alerts only be done on WiFi, not 4g. On plus side footage issue (3) has been sorted. 3) Latest Update -middle of March- made playback on sd card useless. If you go to card to check footage it takes forever to load then closes app in a couple of seconds so it’s impossible to view and take snapshot. Developers really screwed up what was (12-18 months ago) a decent app for camera. Wish I could find another app for I geek camera that works 2) Latest update now taken x4 speed playback off . No functions left soon! Re rated down to 1 star. Just found out alerts cannot be viewed even though all ‘permissions’ are on - got to go through playback to see what alert was. Ridiculous. Update ruined the app 1) Been using this app for camera for a year and was quite happy with it. The latest update is a real backwards step. Overload of ads, locating playback from sd card is a real pain to open and get up ( probably to get you to subscribe to cloud) and video playback is clunky. Rating gone from 4 to 2 stars.Version: 2.0.9
✓ TERRIBLE APPI never leave reviews but I felt this could save someone the headache. The cameras themselves are actually decent so far 3 days in, but the app is ridiculous. I’ve opted to buy the cloud space and it has never actually accepted my purchase, yet I can see I’ve paid for it multiple times on my Apple subscriptions. So basically the cameras are only available for real time monitoring which is useless for the most part. The app has no customer service numbers, no email addresses, no way to contact someone for these types of issues. Also the fact that I’ve paid for cloud services and it won’t even show in my apps order history is frustrating. So I’m conclusion I wish I would have bought something with a better app, besides it’s bad operating it’s not the greatest layout..Version: 1.8.12
✓ AppYou’re app doesn’t allow any feature to work. Won’t even let me access the free 6 secs record. And it’s not notifying when there’s a alert. This app was good 2 years ago when I purchased now is a waste of time and money.Version: 4.0.4
✓ MY CAMREA GOT HACKED!!!!!I bought this camera a while back and it seemed pretty descent. So I put it out on my window facing outside. A few month passes and I keep hearing the camera sound go off in the middle of the night. I pay no attention to it because I thought the sound means they detected people moving. But one day I woke to the sound and looked at the camera the camera was facing us and the camera kept moving looking around the room. I immediately unplugged the camera and my husband told me the same day that the sound means that someone was on the camera. I have 2 little kids that sleep in the same room with me and it just haunts me that a stranger was watching me and my family for months as well as listening into our conversations day and night. Please be aware of this big issue and consider the problem of buying this product. Stay safe everyone..Version: 1.8.21
✓ Can’t connect to 5G paid iCloud subscriptionI had it all set up and working perfectly however we had a power outage and when trying to pair again I get a notification saying that there are issues connecting to 5G Now I’ve got 3 cameras and an iCloud subscription I can’t use and no service or support whatsoever Useless Better off going to Bunnings and buying quality products.Version: 3.4.5
✓ Great Cams but Very Pushy AppWhile I enjoy the outdoor pan cams and the ability to record to an SD card, the app is pretty pushy when they peddle their subscription services. Here is my problem with that: If I hear some noise outside and dash to the app to see the camera feed in that sector, I first have to click thru a couple of screens reminding me about their super awesome special discounts on their monthly subscriptions ….and now I get ads that seem to go away by closing the app and opening it up again to avoid clicking on them and running thru more screens. This in counter productive when time is of the essence. I’m going to start looking for a different third party app that can work with the cameras or maybe just start using a web browser by enabling the port forwarding feature on my router..Version: 4.1.1
✓ TrashI just received the camera. The only good thing I can say is it shows a clear picture if you can view it. I had to try 4 times to connect to Wi-Fi then when the motion detector is turned on, it turns the wrong way and never sets back in place. I can’t even view what’s going on because the app constantly crashes when I try to view the video it freezes my entire phone and closes out. I have uninstalled and reinstalled the app several times and also reset the camera several times. It also send me several alerts throughout the day of it sensing something and it’s nothing there so I’m guessing it’s just the spirits in my house playing with the camera lol. You can’t view the playback unless you purchase a subscription which is very pricey. It’s just not worth it get you some real security cameras that you can trust..Version: 3.4.3
✓ DONT BUY!I now have four useless cameras at hope going to the trash! No longer can you see previous alerts without purchasing their iCloud storage. Why advertise use of USB card when it will be inaccessible in a few months! Unforgivable!.Version: 3.4.2
✓ Do not buyAds? Why is the latest update showing ads? This is unbelievable. The camera also ruined my SD card. This is 2nd instance.Version: 4.1.4
✓ I've not renewed my subscriptionI'd used this app for many years and I'd been very happy with it, and then my subscription lapsed. As I went to renew my subscription and noticed the adverts when the app gets loaded. So until the ads disappear I won't be using Yi Iot as if I notice something on the cameras that I need to get to sharpish, I can't. Put the advert in a sensible place, not on the load screen. Logical reasoning me thinks. And if the ads pay more than the subscriptions, then Yi Iot are running the wrong kind of software if profit is the issue..Version: 4.1.1
✓ Good app but keeps closing after latest updateThis app used to work fine until a few days ago where it now automatically locks ur iPhone and closes the app (if your iPhone is on auto lock). A bit of a nuisance because you have to turn auto lock off on iPhone to keep this app running (this is happening since after the update) also the camera keeps flickering on and off night mode at night so you can’t see at night sometimes. Please fix these issues!.Version: 1.8.1
✓ Needs Landscape Mode for iPad….App is generally good, but please make a version that landscape mode actually works in for IPad or MacBooks. Landscape only works on an iPhone. Would also be nice to be able to easily change WIFI networks, as you can’t do this currently, and some of us have multiple WIFI networks. The 1080p FHD mode is also nice, but it has to manually be turned on, constantly. If there was a setting to constantly keep it on, and upload in this mode to the cloud, that would be nice. Final request…if the app could be used side-by-side (on one screen) with other apps on iPad, as this is not currently available..Version: 2.4.6
✓ Won’t let me watch videos, unless I buy premium after one year of free viewingI’m unsure why the video app has been working for the last year but it had recently stopped me from watching videos. There is no little cross to close the window. I actually have to accept the free week trial which means I register my bank details again and then I get charged £2.99 for the rest of the month because you can’t cancel it before they put the monthly charge. Please fix this issue.Version: 4.0.1
✓ DON’T BUY. DONT BUY DONT BUYTHEY BLOCK YOUR SD CARD .SCAM-FRAUD-THEFT DON’T BUY-DONT BUY-DON’T BUY ,SAVE YOUR MONEY.Version: 4.1.1
✓ Sound won’t stay on since app update.I loved this camera for the most part until some recent updates to the app. It has worked great for months and then all of a sudden after an update where the look of things changed, the sound would no longer stay on. After a couple of minutes the sound on the video feed stops and I have to toggle the sound off and back on to get it on again. This is seriously inconvenient as a baby monitor without sound, especially at night. There was an update where the app seemed to revert visually to what is was before and it worked again. But now it’s back to not working. If this gets fixed I’ll give this camera 4 stars because honestly the only drawbacks of the camera otherwise are the clicking sound when going between day and night vision and the sound it makes when the camera randomly reboots..Version: 1.8.7
✓ Ads now!?!App keeps asking me to signup for premium functions subscription. Now the latest update has ads. This is horrible for a monitoring app. Get rid of the ads!.Version: 4.1.1
✓ NOT WORTH ITYou must pay a monthly/yearly fee for their iCloud service in order to be able to watch and review your video recordings. You cannot bypass that in the settings, even if you install a micro SD card. Their camera features are very limited and you cannot zoom in or out to adjust. I’m returning their product and deleting their app..Version: 4.1.1
✓ Could be betterI have this at my front door and it’s protected under an overhang. I have to have the sensor set to low because otherwise I get recordings if the sunlight changes or even a shadow appears. I don’t like that in order to view the entire clip recording that you have to purchase a subscription, otherwise all you can view even with having the memory card inserted is a 6 second clip. 6 seconds doesn’t show anything! To top it off with the subscription you have the option of 1 or 5 cameras nothing in between and it’s pricey. If I had known of this prior to ordering 2 cameras I would not have ordered them at all. There’s no option to view the entire clip recordings without buying the subscription and it will only go back so many days so if you need to look over something that happened over a month ago your out of luck. Not thrilled with the amount of money I’m still paying out after buying the cameras. Thank goodness not everything I buy is like this..Version: 3.2.5
✓ Doesn’t Work When Internet is DownAny home surveillance system should continue working on local Wifi if the internet is down. This doesn’t, it just stops..Version: 4.2.7
✓ Great camera. Not so great softwareThe camera works great. The software only shows a small clip and you have to watch that before you can watch the entire recording. Even if you are recording to your SD card, when you press the option to view the entire clip, it sometimes takes you to a page to purchase their cloud service. Other links also take you to the purchase cloud service page and it’s annoying. There is not date & time with seconds showing on the video when you watch it so you only get an approximate time on their scale. If I could use different software with this camera I might buy it again. Right know, I would not recommend it..Version: 1.8.18
✓ WAS A 5 STAR, NOW ONLY 1This app was never amazing but was very very good and coupled with the extremely cost effective cameras the overall package was brilliant. Camera and SD card solution was easy to setup, easy to use and review. The cameras and sensitivity levels could be improved of course BUT what can you expect for 25 quid! I was very impressed and happy with my setup until an update removed the ability to review my footage!? Now all I get are the alerts and I cannot see any recorded activity or play back anything which kind of renders the entire system useless unless I want to watch it all day OR pay for cloud services. I don’t like being painted into corners and forced to sign up to services I never expected so I will not be doing that. I’d rather pay more elsewhere for options that operate with clarity. If I am doing something wrong and the changes are my fault then I will revert my review back to a solid 5 and apologise but as far as I can tell I have been stiffed over. A real shame as it was a great setup..Version: 2.0.2
✓ Please don’t download this appThe app is free but wherever you click it will take you to premium cloud subscription which is 59.99$. Such a shame..Version: 4.0.6
✓ Can’t see alert videos since app updateVery annoying worked without fault last 2 years but since last update can’t see alert videos still get notifications but nothing to see and yi home app still working on pc, thought I’d try yi home app on iPhone but because I have Chinese version camera it saying it wants Chinese app version, please fix Update 2023 all working again, just annoying when you go to view now you get an advert blasting out full volume , because of this will get another Tapo camera next time, works the same without adds.Version: 4.1.6
✓ Just SadI’ve had 3 cameras set up with this for years, they each have their own SD cards so they could record and I could review footage with but somehow all at the same time even though each camera was bought at a separate time they all suddenly gained a 4-6 hour delay. Basically I couldn’t review footage until 4-6 hours later and then again all at the same time a new thing happened where I couldn’t review my alerts or anything without signing up and paying for their premium plan, I’ll get notifications my motion detection has gone off which where I live is very important for me to see but now I can’t even see what triggered it. It is sad that such a cheap and easy to use application became greedy and now something I’ve relied on for years to make sure my household is safe has to be replaced..Version: 3.3.0
✓ Goes Offline and then no power-up!Had the MAYSLY CCTV Dome 1080p Camera for two weeks and was initially very impressed with how easily I got started. Unfortunately that was the end of the goodness. The camera would move around (as it should) to detect/view movement or sound. However, it would then stay in that position afterwards and sometimes it would turn 180 degrees and look at the wall it’s mounted upon. This is annoying because you have to “monitor” this daily to ensure its capturing in the right direction or your original home position. Eventually the camera went OFFLINE completely and now will not reset or restart. It is now on its way back for a refund! I found the App to be quite basic but fit for purpose. Potential improvements would be to have a “Home” position setting in the App that can be predetermined in settings and understood by the camera as the start point for its surveillance. Off to try another brand now but after looking at the App reviews 1st this time!!!.Version: 2.4.3
✓ Most predatory app for adsI have been an iOS user since 2008 and I can confirm this is the worst app for seeing ads for a product I have paid a full price for. If premium features were available through ads I would not have a problem but this app developer is really pushing it. I will through away the camera I bought so that I don’t watch garbage ads. Apple should take notice of this type of app..Version: 4.1.4
✓ Please revertUpdate: the devs seem to be removing more and more features that were freely available when I first got my cameras. Now I’m down to 3 days of recordings and no fast forward. Obviously they want people to pay for cloud service to get these previously free options back. Such a shame as I loved my cameras. Was working fine before update. In future I will read the reviews before updating. I don’t want some ads as I open the app. I don’t want a glitchy stuttering timeline on a separate ’activity’ screen. I don’t want to have to choose HD recording every time. I just want it the way it was..Version: 1.8.27
✓ DisappointingThis system has great potential but with their greed for subscription and constant intrusive maneuvers to get you to subscribe it’s very annoying. If that’s not bad enough when you try and input your own micro SD the cameras seem to malfunction. I have tried different settings and assistance from customer service still no luck. The system worked for about 6 no to a year then from then on no subscription no real functionality. My cameras continuously turn facing the walls and when I adjust it automatically goes back to the wall with no motion in designated area. I’m a done with this product and will try one of the more reputable security systems that offer you to self monitor and the product work’s whether you subscribe or not. Goodbye KAMI products and good luck…..Version: 4.1.9
✓ Cameras are useless with recent updateHave this cameras for 3 years, seems like I will have to buy something else. Cameras itself are great, good night mode, option to use SD card as local storage, good quality footage. Was easy to install. What I am upset about is software, sometimes application would not send any push notifications, it happened maybe 5 times in 3 years to me and resolved on its own in about a day or two. The most frustrating part is that with recent update, there is no ability to look 6 seconds videos anymore. It will instead show an ad for a cloud feature. Before the update, you could watch 6 seconds video and check the footage through SD storage. I don’t know if it’s a bug or it was done intentionally. My short term solution is simply to not update this app until I find a proper replacement for this cameras and luckily I didn’t updated it on my main phone. Since this feature is still working on older versions of the app, I suspecting either a bug in recent update or it was done intentionally. Either way, software is garbage and unfortunately I will have to throw this cameras away. Do not even try to buy their cloud services, because even if you do, it will still not work properly, as advertised, because app is laggy and garbage..Version: 3.3.2
✓ Rubbish programAll it does is advertise the cloud. Waste of time. Don’t download.Version: 4.1.2
✓ Not built for iPADThe app works okay but I don’t use it on a phone, but rather on my iPAD. It is annoying that I can’t get the camera display to display full screen in horizontal mode. It just enlarges the display somewhat and rotates it so it is sideways. If I rotate my iPAD it rotates the display. I would like to be able to enlarge the display in whatever mode I am in on the iPAD (Landscape or portrait). I also agree with another reviewer that two of my cameras will beep then rotate 360 degrees at odd hours any time during the day for no apparent reason. Very annoying and the camera does NOT return to it’s previous position so I have to constantly reset it..Version: 3.1.7
✓ Short video clip not visible any more that’s patheticNot sure why the short version of vides are not visible anymore bullying you to buy the icloud space ,,, that’s pathetic why rip off people unnecessarily, if they want it they will buy it . The short video clip recoded when motion is tracked should be made available again ..Version: 4.1.5
✓ Camera ok but poor appApp won’t let you replay more then 6 secs and I paid for the subscription. Delayed response to mobile. Camera works as I expected and I’m happy with it..Version: 4.1.3
✓ False advertisingI purchase about this camera because it stated it allows you to use an SD card. You’ll never convince me that every SD card I purchased for this camera is corrupt as you just want people to buy your iCloud service I am not interested in iCloud service, all the annoying messages Fix it I see I should have read these reviews first..Version: 3.4.8
✓ This product is a scam!You cannot access your cameras without watching a video or advertising, you can’t playback your events on your SD card without a massive banner asking you to subscribe to cloud. It’s slow and unreliable to connect. Not worth it at all I’m throwing away my camera..Version: 4.1.3
✓ Scary camerasI bought this because of 5G capabilities and the idea of a hidden camera is good. For the first couple of months I am impressed it works as advertised. I can see my house easily and fast, check what’s going on. After 6 months the trouble started. The app is very slow to none to respond . The most scary part is it scans the surroundings as if it is looking for something. It will focus on us and then move around and we are not moving at all. It’s seem like someone is controlling the device. My wife even said maybe they are watching and listening to us.I checked the recordings on the sd cards and I saw nothing. I disconnected and reset it, checked the updated firmware. It still the same, the bad part is it keeps me asking to sign up for cloud services which I don’t want to. I erased the app and reloaded it and nothing. Can’t return it. Planning of buying a branded one. Buy this if you want someone is checking on you, lol ..Version: 3.3.9
✓ Wont stop advertisingKind of annoying I spent the money to get a baby camera just for the app to constantly try to get me to upgrade to premium. It harasses me all the time with notifications in the app and outside of the app. Would never recommend this camera. Its slow to load and either is over sensitive with its alerts or doesn’t alert at all..Version: 3.4.9
✓ Was good. Now with adsUsed to like this cam and app until they started running ads. Can’t see your cam feed immediately. If I hear something outside or just want to see if anything is going on, there’s a wait for an ad. Terrible for a security camera..Version: 4.1.6
✓ Live view but have to pay to see alert clipsSeriously stupid, I got the 64gb memory card and I have to subscribe to use it are you kidding me? I don’t want to just see the live, I want to be able to use what I already paid for. If I needed cloud I would buy it but just to use a function that it already comes and is advertised with and now they want more money? That’s a lawsuit waiting to happen and false advertisement. Otherwise it only screws in so far and if it’s facing a wall that’s where it stays as default unless something goes between it and the wall. Setup was easy. Wifi change you change your own then go back to the app and it changed there too..Version: 3.3.8
✓ AVOID RUBBISH MONEY GRABBING APPAs others have said alerts now covered by an ad! Nothing but greed on their part! Avoid unless you are Bill Gates or Elon Musk who can afford all these subscriptions that these greedy developers are asking these days! Anyone know of an alternative app before I throw this in the bin so it becomes more Chinese landfill? So much for companies caring about the environment 🙄!.Version: 3.5.1
✓ Stop the ads !!!I can’t get to my camera !!!! I did not pay for ads !.Version: 4.1.4
✓ App has problemsThe app was working ok to start with after updating several times the app’s is no longer working properly and keeps on coming with ads from iCloud which I don’t want to purchase I I would like to record on my sd card and 3 cameras out of 4 would not record and the 1 which records will not play as it’s blocked by iCloud advertising and will not play I am very disappointed with this app and the fact they haven’t done anything about it So I would like this app to be updated and should work appropriately with out interference from ic Thanks I hope to hear from this app makers soon ….Version: 3.4.0
✓ Latest update version 1.8.0 and 1.8.2 terribleI used to like this app and used it every day to monitor my newborn. However, since the update 1. the time stamp has gone which means that I can no longer see if the app has frozen 2. the phone locks itself while on live stream so I had to change my mobile settings to “Never lock” which totally drains my battery I really hope the developers will revert back to how it was before the update. I’m now seriously considering buying a different camera..Version: 1.8.2
✓ Save your moneyEven with an SD card, the software will not allow you to see recorded videos, it pastes a pop up message over the image prompting you to create a cloud account. Just a cash grab. The “light” that comes on is infrequent and not bright at all..Version: 3.4.3
✓ Dissatisfied pensionerI bought 2 of these cameras a few years back and they worked perfectly about a year ago they started hounding me to buy the cloud even though I did not need it since then I have been hounded to buy the cloud that i do t want and did not need. In the last 2 days I have had 8 emails asking me to buy the cloud i tried to contact them again but it failed. I can not get into my cameras at all to day all I get is buy cloud. I tried to delete the app and reinstall the app when I went onto the app it said this is for premium cloud services. I am a disabled pensioner who needs the cameras. I have now bought 2 new camera’s from a different manufacturer and they do not need a cloud service to use then, it is an option but they suggest just use a SD card as it is cheaper. It is also able to connect to your choice of cloud not there own. These cameras have now been removed and be thrown away. They are no good to me..Version: 4.0.9
✓ Total scam!How many things do you think people are going to subscribe to?! the sale of the camera should be final, yet you try to squeeze a subscription fee of $40 just to use it. F U C K O F F. Cameras in the bin, I brought a Swann camera and it beats the sh it out of this Chinese trash.Version: 3.5.0
✓ Horrible AppGetting new cameras from another company because of the latest updates. Useless piece of software. Will never buy their products again!!!.Version: 3.3.6
✓ Don’t get this camera.Unless you want to subscribe to the paid video storage I wouldn’t recommend this camera & App. It is constantly nagging you to buy the cloud service by obscuring your video output with advertising splash screens. If you where to suffer any type of emergency situation where you need to see what was happening you would have wait for the advertising splash screen had finished before you could see the image. Obviously this could be disastrous in a home invasion tips scenario. The cloud service is extremely expensive compared to other cameras. So beware..Version: 4.2.0
✓ DON’T RECOMMENDDON’T RECOMMEND THIS APP IS FULL OF ADVERTISING THAT WILL BLOCK YOU FOR MINUTES EVERY TIME YOU START IT THAN IT LINKS YOU TO SOME DOWNLOADS TAT ARE ALL IN CHINESE AND ONCE YOU ARE IN THE APP IT LIE TELLING THAT THE MEMORY CARD INSTALLED LIFE IS WEARED TRYING TO FORCE YOU ALL THE TIME TO BUY CLOUD ALSO SEEING THECAMERAS INTERNAL SD IS HIT AND MISS BECAUSE MOST OF THE TIME IT SHOWS NO INTERNAL MEMORY OF THE CAMERAS IN DESPERATION TO SELL YOU CLOUD SUBSCRIPTION ALSO FINDING THE RECORDS IS VERY UNFRIENDLY DOWNLOAD IS IMPOSIBLE UNLESS YOU REMOVE THE PHISICAL CARD FROM CAMERA I PURCHASED THE CAMERAS I SHALL NOT NEED TO DEAL WITH THAT JUNK.Version: 4.1.4
✓ New subscription service reduces usabilityFor 4 years of using this camera I daily used the feature where you can review the last 7 days, particularly the past 24 hours and overnight activity. Out of no where this company has updated the service so you cannot review any activity caught by the motion sensor. As this camera is used to observe my animals including aging and poorly animals I need to be able to review overnight activity. As I can no longer do this I will be seeking a replacement from another provider. Deeply disappointing. Would not recommend..Version: 3.2.7
✓ AdsCompletely disappointed in the ads that started showing up. You have to watch them before you can view your camera live. I have dogs and when I have a litter I don’t want to be watching ads and delaying possibly something urgent that is happening. The same would go for a break and enter or checking in on kids home alone. Do better please. Take out the ads..Version: 4.1.1
✓ Latest updateBefore the update this would of been a 5 star rating. Since the latest update I am no longer able to watch the live camera for more than a few seconds without my phone timing out and locking itself this wasn’t an issue before the update. Now I have to keep tapping my phone to see the live feed every few seconds. Please sort this issue out as like I say before this it would of been a 5 star rating. Also now getting silly Chinese ads appearing when I’m trying to open notifications or live feed not a cool feature on what was once a seamless app..Version: 1.8.0
✓ Terrible appTerrible App and now when open to see cam shows advertising first have to wait and slow working app bought cam on Temu will send back 👎🏼🙁.Version: 4.1.1
✓ Will not let you watch 6sc videosWill not let you watch 6 seconds videos since the update.Version: 3.3.9
✓ FrustratingWent from being a great app and camera set up and pointless without premium services. The whole point of offline storage and a none cloud based system has now been removed by the recent app updates. Two cameras with an occasionally buggy app used to make a satisfactory system. Now they are next to useless without a forced subscription service. The whole point was to have files stored locally only on the sd card, not forced to have everything uploaded to Chinnese servers. Complete waste and sham as these are now no longer fit for purpose and need replacing, despite the hardware being perfectly fine. Yet another company forcing a paid subscription service on you with no notice or work around, purely going after your money and forcing more e-waste by crippling a previously good system..Version: 3.4.5
✓ PLEASE SORT THE APP OUTSince the update at the beginning of September, this app has been nothing but a nightmare!! I am unable to scroll through my recorded video to see what my dogs have been up to. Every time I try to watch a clip, the app shuts down and takes ages to reload. I wish they go back to the old layout where you could scroll through the days activities on the home page with the orange/ brown timeline rather than go all the way to the alerts section and then scroll through footage. Even then, it comes up with ‘no more videos from today’. What is that all about?!! I was looking to buy another camera but not going to until they sort this out. Please sort it out!!!.Version: 1.8.9
✓ Don’t bother with this appFootage recorded on the SD card is unavailable unless you pay a subscription. This used to work, now it doesn’t, obviously a change implemented by the developer. The point of recording on the SD card is to avoid the subscription..Version: 4.2.5
✓ Used to be GreatI always appreciated that I could use my Sd cards for storage without needing a cloud subscription, view 30 second recordings, and manage Sd cards from the app when they needed to be wiped. All that changed with one of the most recent updates. I can no longer do any of those things and now I can’t get the app to connect so I can view. Even if I have just looked at it moments prior it, will suddenly want me to check camera connection. They are pushing cloud storage so hard now, I can no longer view 30 second recordings or do anything with my Sd cards. What’s the point of even having that feature if I can no longer do anything with it. Very frustrated with these, money hungry, changes..Version: 3.3.6
✓ Alert issuesBefore the most recent update I would get alerts when my baby would cry or if there was loud sounds. Since the update it won’t allow me to turn on the sound alert. Every time I go to turn it on it just switches back off. Also I usually leave the live video on at night Incase my baby cries to feed but since the last meet update after about 10-15 minutes the sound stops playing. It’s not muted or anything it just stops. Used to love this camera so much I would have given it a 5/5 but since the update it really isn’t as good as it used to be. If the bugs get fixed I would gladly change my rating a review..Version: 1.8.1
✓ Crash and restartI have one camera with a 64GB high speed SSD. This app crashes every time I try to review anything. The camera is a nice piece of hardware and on second try was simple to setup with the app. Pan and tilt works really well and there is a nice interface. But the second I select the SSD (which is shown as good quality and less than 10% used) the app provides about 5 seconds or recording review before crashing. Also, activating any type of alerting at low alert level and minimal detection causes regular alerts to be pushed to my phone, yet the app has stored nothing. If this was for security I’d have sent it back before even writing this review. Look elsewhere.Version: 1.8.29
✓ New update HORRIBLEAfter the two most recent updates that are basically trying to force you to buy their cloud service for $150 a year, these cameras are useless now! They freeze up after about 15-30 seconds!! There is no point in having a camera running all night if it doesn’t work! I had no problems before these updates!! And now I can’t find anywhere to email support like I used to be able to. Even from here it takes you to their website to purchase items. The update eliminated some great features that I’m sure I would get back if I paid for their subscription which I will not do. I will just invest in some better cameras because this used to be an amazing little gadget until they decided to start charging for everything..Version: 1.8.4
✓ Playback needs improvementThe ADDS are horribly long. The update messed the playback option. You cant view the times you want to see properly..Version: 4.1.3
✓ Zero star rating is too high.There is no mention on the product of any mandatory subscriptions to enable the use of the camera. I will be taking it back. Not worth the time and money..Version: 4.1.1
✓ Automatically subscribed for premiumThis software is set up to get premium subscriptions. After using basic for one month there was suddenly a banner telling me I was subscribed to premium service for two weeks for free. Of course the premium free service turns into expensive paid subscription after two weeks. Menu for unsubscribing is extremely well hidden, if it exists at all. I’ve been through all the menus and can’t find where to unsubscribe. The instructions for unsubscribing tell you to go into menus that don’t exist. SCAM!!!!!!.Version: 4.0.9
✓ Do not buy. Very frustrating!!!I have had this camera for about 8 months now bc I don’t live in the greatest neighborhood and my fiancés window got busted out nothing was stolen tho thank god but I purchased this bc I wanted to surveillance our cars. Chunks of footage are missing from the play back and it’s very frustrating. No fuse has been blown electric didn’t go out and then this morning at 3:19 am it was rotated towards the ground and never repositioned!!! So good for having footage or proof if something was to happen to our vehicles!!! Very unhappy with this service the camera is clear nigh vision is good but the function of it is terrible. Take my advice and put your money towards one that is not junk!!!.Version: 4.0.2
✓ AwfulGreedy company wants more money to be able to look at camera footage, just go with another company this one is greedy af.Version: 3.3.7
✓ Not so good outdoorsI bought two of these cameras, I’m currently using just one as I’m always having issues with connecting, even when I’ve just been readjusting it, what would be a good thing is once set to the desired position, it would retain that setting so that you could “reset” it back to that position, I find it takes ages to actually move after you’ve moved the “keypad”. It’s so annoying..Version: 4.0.6
✓ Need an update ( loops recording)The camera is cool and does a decent job of recording. However, it has a lot of flaws. For one it’s doesn’t have a fast forward button or a way to watch the video fast. You have to sit there and watch the video slow. Second, the motion detector is subpar at best. It always shows bugs flying into the camera but it doesn't show when something major happens(Unless you have the camera rolling all the time) Overall the camera is good but few updates here and there would make this app even better. Is it possible to have loop recording for prowl using a memory card? That would go a long way..Version: 2.2.6
✓ Ads Ads Ads AdsCamera works well if you can get thru all the ads first. Used to be bearable but now its ridiculess, some ads the skip buttons dont even work! Id rather pay a few bucks to get rid of them!.Version: 4.1.5
✓ Was good now I’m not so sure ..I have 4 cameras I was really happy with them often there was a small time delay but recently I’m getting no notification at all on my iPhone my settings haven’t changed and neither has the cameras I’ve deleted all of them and the app and started again but no notification unless I go into the app, previous my phone would ping every time any of them picked something up very disappointing.Version: 1.4.12
✓ The worst cam app that I have!The worst cam app that I have! Ads are annoying. And now it’s offline even though the cam is operating..Version: 4.1.5
✓ Don't download itThey lock your camera memory card .You can not know what happen your backyard .You have to buy their service cloud .This is the first time i meet .In my house with 3 grand name camera , i can wacth anytime on camera memory card if i want.Version: 3.5.0
✓ AdvertisementThey put som advertising at the opening of the app, i will change my cameras and fluch this app.Version: 4.1.1
✓ Too many adds some good features but wowWas trying to order cameras that matched what I already had seller sent me two of these instead they are ok cameras I like the motion tracking, but there is no place to put a sd mini card. There are a ton of antenna on the camera but they don’t seem to do any more as far as reception than the one antennae cameras I had. Now about the app - the clips the motion tracking records would be nice but they blink and seem to always miss the motion. The app is constantly trying to sell you upgrades, then it even started putting ads for different stuff all the sudden. When you first start it the ads go and the audio lingers. Today when I had an ad that would not close blocking all other functions I decided to give a negative review with one star it’s ridiculous my other cameras are way better because of all the meddlesome ads!.Version: 4.2.2
✓ App suddenly stopped workingApp suddenly stopped working.Version: 4.0.0
✓ Premium Cloud Garbage!!This app was forced upon me to run a camera I purchased. It works okay, automatic tracking with this software for the camera is a joke. When it senses motion it turns itself towards the wall. Yes that’s annoying but NOT as annoying as the constant barrage of this stupid $100 a year cloud storage that I am never going to purchase, NOR do I want!!! There is no way to shut this annoying notification it down and when I go to view an event I can’t view it because of this “cloud storage “ notification! Enough already!! If I wanted it I would buy it. Time to let users deny this storage option and not have to see that junk again!.Version: 3.2.5
✓ Aggressive marketingYou have to view an ad before you can access your camera. Their marketing tactics are borderline predatory. One of the worst apps!.Version: 4.1.1
✓ This app is SCAM!Everyone should be careful if you want to subscribe. I subscribed and already paid for a yearly premium cloud service, it did show on my icloud and also I have a receipt. However, in the app, it didn’t show and I couldn’t use the service. I contacted to a support technician, they answered me ONE time and then went silent. BAD SERVICE!!!.Version: 3.4.8
✓ Can’t loginHelp.Version: 4.0.1
✓ Terrible app!Purchased this stupid camera and even if you place it on router it will load and load. I have a great internet connection but this app is a fraud!.Version: 4.0.1
✓ Update not greatThe new update has minimised the camera screen so the area with the dial to move the camera around takes up 3/4 of the phone screen. This leaves only 1/4 of video screen. I feel like I am able to see less and less using this app - I.e. functionality is becoming less intuitive and worse. I can find free video playback but takes a good deal of rummaging to find it. I understand the desire to push subscription services, but please don’t forget that we purchased these cameras, we haven’t just downloaded a free app. Having worked with the customer service team, I have been told to download a different app (Kami Home) which also doesn’t work. This item is one year old and now useless. I don’t understand why an upgrade reduces user functionality, with a reduced UX. Very disappointing. I now have a useless item which is both frustrating and wasteful..Version: 1.8.15
✓ CameraYou can’t use the camera to just record on SD CARD company force to buy cloud account to access motion detection. Also communicating with technical services to issues impossible.Version: 4.0.1
✓ Unusable can’t add camera “Failed to get camera info”I had a Camera from this company and it was decent for the price I paid, but I recently just bought a newer model to add an additional camera and it won’t add to their app. I don’t know if they broke something in the newest app or what, but I tried adding the camera on three different phones & two completely different networks, and every time I get to the last step to name the camera, I get an error that is “unable to get Camera info” so the Camera never shows up in my list of pair devices and it’s not usable. i’ve searched Google and other people had the same issue but it appears in the past it was fixed with a new app update, but I am already on the latest app. I will be returning this hardware and switching to a different company unless something changes..Version: 3.1.9
✓ Zero starsUseless camera and a complete rip off! Wish there was a zero star for this camera..Version: 4.0.7
✓ SD card playbackI have had 2 cameras for about a year with no problem and was very pleased with the video quality however after the last app update I cannot view anything from the SDCard as the app crashes after around 20 seconds after selecting it. I have deleted the app and reinstalled with no effect I presume this has been embedded so that you have to purchase storage packages! I would have recommended these cameras before but now I will be looking for an alternative camera. do not buy!.Version: 2.0.7
✓ Used to be good but now does not workThis app used to be pretty good when everything worked just fine but now I can never view my cameras when I’m not on a WiFi connection! This is absolutely infuriating because I bought the cameras to check on my dogs when I’m out of the house and (therefore on 4G) but it doesn’t work at all now. I have tried to contact the customer help several times but either get no response or a generic message. I would be really happy if there was a way to resolve this!.Version: 2.0.2
✓ Beware, Not as AdvertisedI declined the premium cloud subscription and when the app asked why I declined the premium Cloud service, I chose from the list of reasons the option to only use my SD Card which I purchased New and worked great but the app keeps bombarding me with SD Card Corrupted, it’s Not. So because I won’t purchase the Extremely High Priced Cloud Subscription the app will Not Allow me to See My Alerts because, You Guessed it I won’t Purchase the expensive Cloud Service. I Do Not Keep hundreds of surveillance Videos Nor Do I Ever intend to Keep. I delete them as they come up. Yeah sure there’s a Free Trial and a temporary Special Offer but after the Price goes up. I pulled my Cameras and I asked for a Refund, Im deleting This app.Version: 3.4.8
✓ CreepySo basically my family use this app so we can monitor our dog since me, my mum and my sister use it but the camera acts very strangely. It’s literally nighttime and me and my sister monitor our dog while mum is working. As we monitor the camera it starts moving all by itself we ask our mum but she says she hasn’t moved it. Whenever my sister moves the camera where we can see our dog it moves to the opposite direction as if it doesn’t want us to see our dog. But it gets creepier cuz it’s starts making crackling noises and shuts off and back on. I did some research on this camera and just a WARNING but it’s says IT’S NOT SAFE.Version: 4.1.6
✓ Slow and phone crashes!!Awful application! Barely works and crashes my brand new iphone everytime! Not usuable.Version: 4.2.7
✓ Doesn’t deserve stars!When I first got the camera the quality was good and now there’s feedback when I turn the sound on to hear through it and the night vision on it is messed ! And considering the comments I’ve seen I didn’t know that this app wasn’t always needing to be payed for and I’m glad I ended my subscription a few months ago. Got the camera for a reason and can’t even use it properly.Version: 3.3.2
✓ The. Worst.I am so frustrated at this camera and app. First of all, it’s supposed to be a baby monitor, yet the camera restarts in its own and has a very loud chime sound that it plays when it does. Why?!?! Secondly, if you have a slight amount of light coming into the room, it’ll switch between the normal camera and night vision, which is a very loud click each time. Back and forth, back and forth. You can hear it in the room AND over the app. So annoying. And lastly, the recent app update is the worst. Most of my issues were with the camera and not the app, until a few days ago. Now, the app removed the time stamp on the live feed, which was very helpful to see at a glance, both for the obvious reason and because sometimes the feed freezes. But now I don’t know when it’s done that. It also changed in that I had to actually change my lock screen settings to “never lock,” when before I could just open the live feed and it would stay on. And my last grievance with the app is that now after a short period of time, the sound goes silent as if it’s muted, but it’s not. So I’m now I’m relying on hearing my child cry through closed doors instead of through the monitor app open right next to me. Don’t get the camera. And don’t get the app. I’m ready to ditch both..Version: 1.8.0
✓ Endless Ads and Fairly Certain I’m Being WatchedBought this camera in 2020. Was told the app was free, which it is, but the service for constant recording is a monthly fee. It does take a card, so I thought that I would use the app for long-distance live monitoring. Since fall of last year, I receive ads for the monthly fee EVERY SINGLE DAY. I can’t turn off notifications since this has motion sensor detection - not that is has every notified me of my building’s maintenance being in my apartment. It DOES notify me every time a tiny fruit fly floats in front of the lens. Super helpful, right? Most concerning is that this “randomly” scans my room when I’m home at night. I always point the camera at my front door to get a better look at whoever comes into my apartment. Why have I noticed it pointed back at me on my couch on the opposite side of the room on more than one occasion? I don’t know for certain that I’m being surveilled by people running this app. One time is maybe understandable? After the 5th time of me noticing, absolutely not. All this is far too coincidental for me. Will unplug this device and find a less creepy option..Version: 4.0.3
✓ Was OK, now I’m just disappointed.The app has never been the best, just ok and ample for checking on our little ones at night time. Since the last update it’s simply unusable. It randomly freezes when trying to view either camera and not just the app, my entire 12 pro dies. It takes anywhere from 1 minute to a full reboot of the phone to get it back up and usable again. Worst of all, adverts have now been introduced before I can view my cameras. A shocking a dirty trick to push you into purchasing a pretty useless cloud storage solution. If the adds don’t get canned, the cameras will and I’ll move on to a different product..Version: 4.0.9
✓ CrapI dont have the cloud service anymore so I have to watch the pub before I can have acces to my camera that I have payed for. Stupid..Version: 4.1.4
✓ Very PoorVery poor system - sometimes works + sometimes doesn’t. Freezes up a lot. Good at recording moths but not so good at recording people!!.Version: 3.4.5
✓ Should’ve read reviews before I purchased 2 of these.The only thing good about this product is the clear picture. When it’s not pointed at the wall that is. And if you want to use your own sd card instead of their EXTREMLY high priced cloud storage, GOOD LUCK! It won’t even let you review your recordings on your own private storage! You have to buy the cloud storage if you want yo view ANYTHING! What’s the point though when it just points at the wall? The light that you can set to auto work’s only when it wants too, mostly when it’s pointed at the wall. I keep getting all these alerts but nothing is there that should’ve caused an alert. Granted, I only paid like 10$ each but I’ve paid for cameras that are the size of a quarter that work better then this piece of crap. And from what I read on all the responses from the owner’s, let me just stop you now, no I don’t want you to “look at it” to see if something’s wrong, and NO I don’t want a “reduced” or “discounted” price for the cloud. The cloud should be free since the camera was paid for or you should have the ability to utilize your own private storage with no restrictions. It’s not even worth it to send back for a refund. My garbage is feeling a bit lonely so that’s where I’ll be storing these worthless cameras.———->>>DISSATISFIED CUSTOMER! WOULD NOT RECOMMEND THIS PRODUCT TO MY WORST ENEMY!.Version: 4.2.0
✓ Playback sd card not workingThe new UX has so many more clicks just to view playback. Worse of all, it can’t play playback until it passes a few hours after it’s last recording! I’ve written complains and there is no replies from support or customer service!.Version: 1.8.4
✓ Doesn’t support SD cardsI bought two cameras. They supported in the first months, but not now. It seems recorded some events, but can’t load to replay. I tried many SD cards, but with same result. In addition, too much interruption from ads when using cameras..Version: 4.2.7
✓ SD Card storageCamera and image quality is good but I installed an SD card and formatted it. It doesn’t seem to store any videos on it. Another review says the app blocks the SD card storage to push to purchase cloud services. It seems to be the case for me..Version: 4.2.6
✓ Support issues without refundWorked with online customer service for the 1st 40 days of setting up camera. Couldn’t get the camera and app to fine tune motion to not pick up on sunshine shadows. Rep told me to return the camera to supplier. I did and requested to cancel subscription which was 1 week passed the 30 day trial. Rep advised no refunds after 30 days even though I’d been working with several reps to get camera/app working without success. They then suggested their camera and more months of monitoring. I’ve already prepaid for yearly subscription with no satisfaction and no camera connected with no help from reps. With each request for help there was always days of delay between help which didn’t allow for fixing issues within the first 30 days. Seems like a business ploy to delay service response so no one will get a refund if app doesn’t work with camera. And then they push their cameras. Very disappointed with experience and lack of refund for the remaining months of unusable service. Please be advised… do not prepay for subscription because the service might not truly be compatible with your camera even though it’s the suggested app..Version: 4.0.7
✓ Confuse instructions, not clearCall one the camera needs a charge cord at all times customer needs to run a stitching cord from one end to the other before the camera will actually turn on but I like the camera I just don’t like to set up. I had it up it wouldn’t work. I took it down plug the card into the wall camel beats but my house can’t have a car running around it just for the two cameras that I brought. I’m very sorry that I can’t get it connected to my phone without the card being connected to the camera so I suggest y’all advertise the instructions more clearly cause it does not see in these to have the wire to it, and please send the instruction sheets, more clearer, to specify the set up. Thank you..Version: 4.0.9
✓ Good Quality images but...After multiple car break-ins our neighborhood we installed the pan cam outside our garage. While It has good quality images - there are major issues with the app. I get regular alerts for bugs flying around or shadows from the sun but not people in our driveway trying to break into cars. One morning a neighbor’s car alarm went off so I happened to glance at the clock. Then another neighbor let us know their car had been broken into. I had no alerts (other than bugs) so I checked the playback around the time I heard the car alarm (had I not known the approx time I would have likely never found the footage due to no alert and the lack of functionality in the app). Sure enough we had people in our driveway checking several of our cars...but no alerts even though at times the person was dead center in the image and not trying to hide. My spouse also leaves the house early each morning and maybe 10% of the time the camera gives me an alert from his movement including a car pulling out of our driveway. Another negative is that to review any playback there is NO fast forward or pause functionality. So if you want a good camera and app just to check in on live feed and aren’t worried about alerts - this will do the job. Otherwise I wouldn’t recommend..Version: 1.8.4
✓ Low on power, DisappointingThe concept sounds excellent, however it lacks the power to be send the data consistently. In a word disappointing..Version: 3.1.2
✓ CameraCamera and the app have been working great until now - have changed internet suppliers and now cannot get the camera re-connected and the app is not working properly - i cannot see any text i input and cannot select the wifi network my phone is connected to - it keeps saying to connect to wifi even though i am connected and the wifi is working. Have checked and the router meets all the reuirements as well... have been fussing over this for a week, will probably end up having to buy a new cam unless they fix the app. Disappointing to say the least....Version: 1.4.14
✓ AdsWas happy with this app/product before ads were introduced in an update. Now it’s just annoying..Version: 4.2.2
✓ If not cloud subscription, total history view blockAfter a year, the cameras will be useless without the cloud subscription because the view window will be blocked by their Ad. And local view from the memory card is also not possible. This is very rude way of doing business..Version: 3.3.7
✓ Terrible since last updateI’ve been using this camera for over a year, and with every update comes a new issue. The most recent being when I’m watching previous footage, it continually keeps jumping forward to the most recent footage as soon as it uploads to my SD card. Very irritating having to keep scrolling back to what I was trying to view. Also the picture quality is shocking on a night, especially when it’s raining..Version: 2.0.9
✓ UselessTakes 5 attempts to watch any footage back because it constantly crashes. When you do finally get to the camera activity page you go to the time you want to view and it ships back around 6 hours on its own Unusable app. Had it for years with a backup camera and it’s never worked You can use the free 24/7 recording with an SD card but they moved this option in the settings menu to confuse and trick people into paying for the cloud service when they don’t really need it.Version: 3.0.8
✓ 垃圾完全就是垃圾，只录六秒已经很奇葩了，更奇葩的是还会延迟，人已经从正门走进盲区了，它才开始录。用他看家就是一个不可能。.Version: 4.2.7
✓ Not as great as it used to beNow, with all the ads. by time you get done with the ads, whatever was going on in front of the camera is long over with..Version: 4.1.5
✓ Scummy decisionLocking the most basic feature of a security camera which is viewing history of recorded events behind a subscription absolutely scummy no wonder why no one buys these poor quality products. Imagine buying this and one day some idiot decides to break into your house in front of your security camera, you get notified but when trying to view the video it asks you pay for a subscription to even view it which means you can’t even show the police of the thief breaking in! App even begs you to subscribe non stop the whole home screen of the app has 2 fat ad banners. DO NOT BUY ANY PRODUCTS FROM THIS COMPANY!.Version: 4.0.3
✓ WowWhat once used to be a good app has dropped over the year of 2023, from the introduction of instant pop up ads covering your screen on first load up to terrible and I mean terrible connection times to my cameras, why the app is that bad now that I’m seriously contemplating binning my current system and app for a far more faster system, by the time it has taken me to load up my app, wait 5 seconds to close the app and wait for my camera feed to load, it would be faster if I just went to where my cameras are located.. i do not recommend!.Version: 4.2.0
✓ Sucks more and moreSo you thought you bought a product and that was it? Nope. You also have to pay every month to see more than 6 seconds videos of people trespassing on your property and oh, you have to watch an ad before you can get to said video. So if you want this camera for safety, be aware you will not be able to open the movement notification until you watched an ad. Or keep paying every month..Version: 4.1.4
✓ Use to be great, but now not so muchAll the features you use to get on the free version, and before they had started the monthly/yearly subscription, was great, then everything you had gotten for free, you now have to pay for, I get it they work and make the app better, but come on, I’ve owned two of your cameras for about 5/6 years, and from it being free, I now have to pay, and I only use it for very basic use, but making us pay for something so simple as clicking where motion was detected and being able to have a quick clip to see, now we have to pay…. Not so good! May look for another brand to go to.Version: 3.3.7
✓ Don’t downloadConstant ads constantly interrupted by asking to pay a subscription not worth the price of the cameras. I will throw out thier cameras and buy more expensive ones that don’t harass me to pay a subscription every time I want to look at them..Version: 4.2.7
✓ Good Some days. Bad most.I was enjoying this cameras I bought. Then out of nowhere I noticed they would stop randomly stop working, they would both take extremely long to open the app to begin with, Then when on automatic motion tracking it would turn to face the wall and just be recording the wall and never return to its normal place. I even had an incident happen in my home where it never even picked up any of the incident happening. The fact you can’t really watch your replays without it crashing is a huge problem especially when I pay for the subscription... I am trying to hold off but I plan on buying better cameras without these issues... I also noticed lagging sometimes and it stops recording sound. BIGG problems for this homeowner. Update : APP NOT LETTING ME LOG IN. App saying Invalid Data Format when I try to log in with my information. This is HIGHLY UNACCEPTABLE. There is noone you can even call at this time of night and phones not working because of CoVid-19. This is a bunch of crap. I will be ordering new cameras right now! I am done and I don’t recommend these pieces of crap to anyone. Screw yi iot..Version: 1.8.4
✓ Do not buyIf you don’t buy their plan, they make sure your camera will not work anymore. Pure garbage..Version: 4.2.0
✓ Thanks for sticking ads inI paid for your hardware and set it all up. Now when I get an alert and need to check the app quickly, I have to wait for an ad to play first wasting precious time when something could be wrong. Time to switch to Waze and not deal with this crap anymore..Version: 4.0.9
✓ ScamThe camera is useless. If you don’t unsubscribe the cloud service you cannot virw the recording videos. They are blocked by their ad pushing to pay for the subscription!.Version: 4.0.2
✓ False advertisingIf you do not pay for the monthly recording service and click “unlock full clip” you are prompted to subscribe for $20 a month. Once you do that it starts recording from that moment. So if you wanted to see what happened before and or after the clip, you cannot... Even though you are led to believe that is what will be available. There was a recorded clip that we needed to see what happened just after the clip around 9:45am. Once we noticed and paid for the subscription clicking “unlock full clip” and paying $20 it was just after 10:10am and that was when it started recording. We cannot go back before we made payment. So clicking “unlock full clip” is a scam to get you to pay $20 in a hurry to find you can’t get what was advertised and paid for....Version: 1.7.1
✓ Don’t install updateCamera was working fine aside from excess sensitivity, until I loaded the updated program. Now the SD card does not work on both units I have..Version: 4.2.7
✓ Ads!?Why the open which comes with a paid device contains annoying ads?!.Version: 4.0.9
✓ EXCESSIVE LENGTH OF ADSI understand you have to make money. But what is the point of a security camera when everytime I need to check what’s going on, I have to wait 30 freaking seconds to watch ads????????? Also most of the basic features are hidden behind a subscription model. Unbelievable!.Version: 4.1.4
🙂 YI IoT Positive Reviews
YI IoT works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact YI IoT.
⛔ YI IoT Problems
