Resident Center Negative Reviews

Resident Center App Complaints & User Negative Comments 2024

Resident Center app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using Resident Center? Can you share your negative thoughts about resident center?

Resident Center for Negative User Reviews

✓ Impossible de faire un paiement!!!Même après avoir cliqué sur paiement, juste impossible de mettre quoi que ce soit!! Ça affiche un porte-feuille, rien pas d’option supplément ni même lorsqu’on tape dessus! Régler les bugs !!.E.ValentinVersion: 1.1.2

✓ It’s great but…The app is nice I can pay my rent and submit requests easily but I’m in the military so for autopay I can’t do every two weeks I get paid bi monthly there’s a difference it isn’t always 14 days apart if I don’t pay attention I either overdraft or spend money set aside for something else or it doesn’t get paid.ZDeVzVersion: 1.3.17

✓ GlitchyCan’t submit a bug report so I’m writing here. Trying to pay rent on iPhone 8 is difficult. The keyboard covers up the “send payment” button and wont go away. I recorded the screen. Other than that, the app is really nice. But it’s primary function - handling rent payments, gets a solid D- from this person. Sorry!.Redolent1Version: 1.3.11

✓ Not happyI have been unable to pay my rent via the app except for ONCE at the start of January 2020. Ever since I made the ONE PAYMENT, the Make a Payment option has vanished. I checked for an app update. Nope. I did a software update on my phone. No change. Bring the ability to make a payment back and I will be THRILLED. With the payment option, this is a great app. Without it, it’s barely worth the time to download it..LisaineVersion: 1.1.3

✓ Recent update ruined appThere is no longer a “payment option” as of 6/4/22. I searched all over this app, and the help option said “click the + and then choose payments” But I click + and it only has two options: call or text property manager. I am likely going to have a late fee tacked on because the app is broken and doesn’t have a payment option..AshhardwareVersion: 1.3.4

✓ Former ResidentThis company does not fix anything at the property. You can never talk to management only text and sometimes you get a response and sometimes you get nothing. He been saying he is sending my deposit back for weeks and I have not received it yet. Then he is sending it through cashapp. What business management gives you money through cashapp and say that’s going to be the receipt. I wish I knew all this before we rented from this company?.LRSmith2011Version: 1.3.11

✓ 50/50I like the app but I put my renters insurance on it and also put in an order for the Sink to be fixed. But nobody has even bothered to open up that request or look at it yet so I fixed it by myself. And my renters insurance never been looked at either and it’s been four months or more for both of them I like that I can pay and know my balance tho….A$ackVersion: 1.2.6

✓ Easy but priceyVery easy to use but the card taking a picture of it is hard and didn't work for me so I manually had to put it in. Also I don’t like that theres a hefty fee for using card. Otherwise the app is Stright forward and easy to understand and use..Tiffany RuleVersion: 1.3.19

✓ Nice and convenient but charges you more money for rent.My apartment got recently bought out by a bigger company that uses this app, my rent now has a minimum of $3 fees applied to each rent payment (3% if you don’t use your bank account direct withdrawal). I wouldn’t mind this so much if I wasn’t already struggling to figure out how to pay my bills, but that’s not the reality I live in. $36 a year is a full trip to the grocery store for me, and I don’t think some people realize how much all these added fees and costs affect people who are struggling to get through life to pay for the things they need..GfdjbstgzgVersion: 1.2.6

✓ Cannot pay onlineI am a tenant and the app is horrible! I have not been able to pay my rent online or through the app or see my payment history for a few months now! My property manager has checked their part and have put in tickets for the problem because I am not the only one. This app is not doing me any good if I have to drive to the other side of town to pay my rent because the app is not working!.DoubleSL17Version: 1.3.11

✓ Why I only gave three stars.The app is good, especially for when you cannot go out to pay your rent. However, the fees to pay your rent online or extremely too high. If the price to pay your rent online was lowered, I can definitely see giving it five stars. Also, when you put in a maintenance request, it either takes a long time to get a response or you get no response at all. If these two issues could be repaired, the Resident Center app would be fantastic..CheethyVersion: 1.3.19

✓ There is no Privacy.Your landlord manages your account. Zero privacy everything is managed and shared by and to landlord. Landlord keeps sharing my picture with these guys (on my profile), knowing this is managed by third party who doesn’t have my consent..Y4yashVersion: 1.3.11

✓ Easy to use quick paymentThis app makes paying on your rent super easy and fast. It would be awesome to have more sections where the landlord could put in things like who to contact for the utility companies you have available or would need to contact to make such transitions easier. Example your power company could be PG&E so you’d have that list with a number to contact. Everything available under your resident portal, even a link that would take you directly to the website. Maybe the app can have a reminder ability to remind you prior to the due date. I believe there’s so much you can do with this app to make it more user friendly and resourceful!.Cory at LA FitnessVersion: 1.1.5

✓ As good as the landlordThe app is a good as whoever is running it. The fees to pay rent with a debit card are beyond excessive and there are so security features that say someone should feel safe putting their banking details here! Nothing that says they assure my info is safe, won’t be stolen and they are liable if that happens. I won’t be using this app with my landlord again! They don’t check it anyway and it’s easy for them to steal money in fees!.MissKasimaVersion: 1.3.1

✓ SucksI can not add a payment method through this app!!!!!!!!.JgddxfVersion: 1.2.3

✓ Horrible AppCannot add payments, can’t pay rent through the app. Horrible experience. Very frustrating..Travis dhasiVersion: 1.2.4

✓ Login sucksAsks for face id, which works, then will still ask you to log in with email and password. Won’t let you stay logged in so you have to do this every time you open the app..Strawberry-toodlesVersion: 1.3.7

✓ Tent paymentsIt would be nice if people were able to pay their rent a few days before the first of the month. Also would be nice if you could pay 1/2 payment in the middle of month and 1/2 at end of month like a split payment. Boardwalk app has this ability..SfppfoVersion: 1.3.11

✓ Problem with using appI initially thought this app was accessible, but after further inspection, I am finding some Accessibility problems with voiceover on iOS, which is apples, screen, reading, software for people who are blind. The app is not fully accessible with voiceover on iOS. There are tabs along the bottom that are not labeled and they’re also are unlabeled buttons. also, I don’t understand why if I am having my assessment deducted directly from my checking account, I am paying a fee of .35 cents per month. I have never had to do this either with taxes or any other fees..DravantVersion: 1.3.22

✓ Tenant portalI personally love using this app, though there are many tenants living in the apartment building that I live in that are Hispanic and do not know or understand how to use this app. I think there should be other options available to them as well because their having a very hard time with not knowing what to do.GarciaryderVersion: 1.2.5

✓ Removed partial payment support with no warning??This is a big inconvenience and the only way I found out it was changed was a manual payment attempt was made and denied, no idea what mess it will make with the other part that is auto... Combined with being logged out entirely too frequently and the ads for credit services I don't want makes this my new least favorite app..EtherWolfVersion: 1.3.25

✓ Crashes, freezes, can’t upload photos, saves my data after uninstall?!This app is frustratingly buggy on iOS. It constantly crashes and sometimes freezes everything on my phone. I update my phone software as soon as possible after an update is released, not sure if the developers for this app can’t keep up with iOS release cadence but I wish I could deal with the UI on mobile web browser instead. But that’s horrible too. I have no idea how many times I’ve deleted/reinstalled this app — concerning that even though deleted apps supposedly delete all data, I’ve never had to reenter anything. It just reconnects to my account???.SFjitterbugVersion: 1.3.16

✓ No support whatsoeverIf you have a problem like I’m having, where your ability to pay through the app is suddenly gone, good luck trying to get help for it. Their “support center” if you can even call if that is just a Q&A for general issues. There’s no actual way to contact a real person for this problem. Not even so much as an email address that you can write to or a form to fill out. Great when things go right, horrible when things go wrong. If things are only good when they’re good, then it’s not a good app..Miggy BeansVersion: 1.2.2

✓ Issues Creating an AccountIt won’t let me finish creating an account since i’m in Canada, even though i’ve made one before but have to make a new one due to moving..ChloeeeeeeeeeeeeeeeeeeefVersion: 1.3.24

✓ All of a sudden, my payment is rejectedI set up to automatic draft to pay rent to rent each month. The autopay worked great for a couple years. My rent increased and I had to correct it. Now it’s rejected it every month. I deleted the old, created another and still rejected it. There is nothing on my landlord side or my bank account. I refuse to pay an expensive interest rate to use my credit card. You need help to fix this. I travel a lot for work and now I have to worry I have to pay even more if I’m away on business travel. This is an inconvenience. The make it even worse, there is no way to contact them for help..Penny2001Version: 1.3.10

✓ It is a good appI’ve loved this app right up to this month. I sometimes fall asleep holding my phone ( I know that makes me dum) but I now for the life of me cannot figure out how I deleted it from my Home Screen but can still be found in my settings and cannot figure out how to get it back on the Home Screen!.Cbennett0587Version: 1.3.2

Resident Center works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Resident Center.