4.7
4.72973 star

Total 35 Negative Reviews

WPS Office: PDF, Docs, Sheets App Complaints & User Negative Comments 2024

WPS Office: PDF, Docs, Sheets app received 35 complaints, negative comments and reviews by users. Have you ever had a bad experience using WPS Office: PDF, Docs, Sheets? Can you share your negative thoughts about wps office: pdf, docs, sheets?

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WPS Office: PDF, Docs, Sheets for Negative User Reviews

Not freeMany features need to have a paid version.Version: 11.33.40

Please fix thisNo ratings given as your app has totally deleted all my documents that I am currently working on and saved . I am totally devastated . Please inform me how to recover my documents. This is the 2nd time this has happened and I am losing my patience. Unfortunately I had to give a one star ?.Version: 10.0.5

Great most of the timeUpdate: was happy to see an update but disappointed to see many of my pet bugs not fixed. Adding page numbers works if you want to start at “1” or a low number which you can get to quickly by just using the “+” function … the keypad ’number selector’ function does NOT work. PLEASE FIX I do depend on WPS for my daily work but still need Microsoft Apps as a backup as, from time to time WPS will crash as it did again today. Had to remove (delete) the App and reinstall. My main complaint about WPS is the search function which is very unstable and usually will crash. I have a few work arounds but lately even they crash. I’m updating my iOS tonight to 16.1 so maybe that might fix my WPS issues but maybe not. I like WPS but I wish it was more stable. I have reported bugs numerous times over several years but they always reply with many questions … like they don’t have any ability to replicate my problems sadly..Version: 11.33.2

File folders hidden from the iPad File folder appJust downloaded it and took a long while to figure out a way to get WPS to load a file. I actually had to do it by highlighting the file from the file app and then opening the WPS. WPS does not recognize nor store files in places the File app can see. So when you finish updating a document, you then have to remember to share that document back to a place the Files app can see. Huge flaw in the system. The WPS file system for documents should be able to be seen by the Files app..Version: 11.3.0

Strange rearranged text when doc sent via email.?Hi. Have finally change the app over to the new version. Was happy with the last one though. Now for some reason when I sent a photo with a text box over it. Once sent via email the text box moves off the picture. Is all fine in ‘read mode’. But once sent and opens in email it’s changed.? Any idea at all why this is? The yes the doc was fully saved first, closed, both re opened and unopened and sent various ways, checked about four times, sending to various emails and it happens each time. Any help would be great. Thanks. I actually really like the product. I do all my quotes, about 40 so far, make my advertising flyers etc on the app via my iPhone. Worked great untill now. Thanks. Chris..Version: 10.0.5

Don’t have issues and you’ll love itI have tried reaching out multiple times through email since there’s no other support system for WPS office and have never received any response. I have used this program for four years and would say I am almost completely happy with it outside of the fact that when I have started having issues I’ve had no help. I have deleted hundreds of files with no change in my cloud storage and now that I have finally reached my max with only 10 files in my cloud I have absolutely no room and I feel almost as if I am being forced to upgrade my account because there’s literally nowhere to go to delete these supposed files that are holding up all the cloud storage space. I’m very unhappy as there’s absolutely nothing I can do now because every file that I delete doesn’t even free up any room for myself..Version: 11.20.1

App is not great, computer program ISI use this suite on my computer and I’ve loved it as an office replacement. However the app is not super stable. If your document is open, regardless of whether you’ve saved it, and the app closes or refreshes for any reason, you will lose everything you’ve typed in that session. It happened once and I assumed I hadn’t saved. So I made sure to save after every single sentence. Then the app froze and closed on me. I opened it back up and returned to my document to find that everything I wrote and saved was gone..Version: 11.33.40

Not great, constant problems with saving files especially when converting to pdfI’ve used WPS for many years starting on a windows pc years ago and I’ve always been happy with it but this app on my iPad has constant issues and I’m growing fed up with it and now looking for something better. This app saves files and they don’t show up on my iPad only in this program and I can’t share them and I’m pretty sure this is intentional to try to get me to pay for additional features but what good is office software if you can’t use the documents created.Version: 11.24.2

Utter Rubbish DO NOT DOWNLOADHad to restore tablet from the cloud and when I went to open WPS was informed that it was no longer supported by App Store. I could still access the same version on my phone no prob - tho different documents stored there and tablet. Downloaded new WPS to tablet which did not save any documents but did demand that I accept ads and third party tracking (for text editing and spreadsheet creation?!!!!!!). When I declined entire app closed. DO NOT DOWNLOAD! DO NOT ACCEPT THIS EXTORTION!!.Version: 10.0.5

手机怎么关联微信账号?没法直接用微信登录,软件扫码登不上,邮箱登录没法关联会员,必须要花两遍钱吗.Version: 10.10.1

Can’t change the languageI don’t use American English so it always tells me I’ve misspelt words, even though I haven’t. Doesn’t even use the system language so it’s worthless to me.Version: 11.20.1

Cannot transfer old version filesI shouldn’t have to transfer files from one version of the same software application to the newer version. Not only does the new version not offer or automatically transfer the files itself, but there is no mechanism I can find to do so! I can’t even go in with the new version to a file list and upload them. Only files saved in this version are visible to this version. Therefore this app is completely worthless to me as I don’t want to re-create all my files..Version: 10.6.0

No way to open files saved in iPadThere is no way to open any files saved in the iPad storage!!! Is this a real issue or I am not finding the way. Please let me know..Version: 11.20.1

Not HappySo I found WPS Office looking for an alternative to MS Office on the iPad. For the most part it’s great and affordable but I’m a bit disappointed. After working on a file converted from PDF to Excel and fixing the formatting a bit, which is fine, the app crashes and all my work was lost. So I know I should’ve save, that’s the first thing everyone say, fine. But then after doing it again, I go to add a simple SUM function and it doesn’t work. I’ve tried everything and watched several videos and all lead me to the same conclusion. I am every proficient with excel, so yeah disappointing..Version: 11.33.40

Wasted my moneyI received an email that suggested I buy Pro version and went for it on their website. Never received any information on how to install it on my iPad even after two requests. Unless and can’t use it..Version: 11.33.60

My files are gone after update!I kept putting off the update because they usually make the app worse. Finally did the update yesterday. Today all my WPS files on my device are gone!! Obviously I was right. Will retrieve my files from my backup and find a different app..Version: 11.20.2

Forget about editing files on your iPad4 star for the overall quality of WPS, 1 star for its functioning on iPad. There are a lot of stupid things that preventing WPS office on iPad from a good replacement of your laptop. For example, when you are using the pdf app and want to make some comments on a specific punctuation or a letter, apple seems to do its best to prevent you from picking it right. If you just need a free app to read or do some simple changes on your ipad, then it’s a good choice. If you are looking for an iPad replacement of your laptop Microsoft office, forget about it..Version: 10.10.1

Paid for a years subscription cant log inPaid for a year subscription with this app for some reason I was logged out and now I can’t login with my Apple ID. I can’t login with my Google account. I can’t login with my email account. This app is not letting me login and I paid for your subscription. I need this problem to be fixed or some type of refund because this ain’t fair exchange..Version: 11.33.81

WPS problemI have used WPS for several years and have found it brilliant but I put off changing to the updated version which came on a while ago. When I did change recently I found that the view function did not work. When I click view I do not get an ascending and descending option. This means that WPS is now virtually useless to me..Version: 11.15.0

垃圾真的垃圾软件.Version: 11.33.8

UPDATE DISASTERThis app updated and deleted absolutely everything I had saved. I do my business book work on the Excel Spreadsheet and now absolutely everything is gone. 18 months worth of figures. Why would you allow this to happen. Tell me how to get my saved files back. I am beside myself. Give me some answers on how to get my files back. PLEEEEEEASE..Version: 10.0.4

Absolutely Terrible File ManagementI have lost multiple files trying to move from an older version of WPS to a new version. There is no simple way to move to the new versions and take the file/folders with you, without your having to jump through “iclouds, transfer programs that cost money, etc. I have name apps that upgrade without affecting the folder/files that remain. Very disappointed. Multiple hours and time trying to re-enter the documents, then to be told a new version is out and it will not be supported after Dec 11..Version: 10.0.5

Karim MThank you for creating such an amazing app,it’s great to see all the options working together..Version: 11.33.20

Warning on opening app on ipad - says app no longer exists in app store???I am rather freaked out. Just switched on my ipad, after using WPS for years and when trying to launch the app, a warning window pops up saying "the app no longer exists in the app store". WHERE is all my data gone that was saved on your cloud???!!! I really require help as there were important client docs on there. Appreciate your feedback..Version: 10.16.0

I won’t recommend anymore to those who wish not to spend money for their day to day basic needsThis app and software is not what it use to be that is free to use the basic or normal functions. Though the subscription isn’t expensive but to those who wish not to spend money for basic functions. I very highly recommend to not use this app. I’ve been using the software ver for over 5 year and seen all the changes. It has now to the point even the basic functionality are to be paid in subscriptions. Eg: Editing and Saving files. Some of the most and very basic functions that every other app or software like this. Again, I want to make it clear that this is only those who wish not to waste money just for basic functions. I will not recommend this app and software Ver. Best avoid. Now for those who doesn’t mind spending. Yes it’s a good app and soft ver. A lot of different kinds of functionality and features and can be convenient is certain situations..Version: 11.33.40

Download problemMy Wi-Fi network is very fast . I can download any apps in 2 minutes. But this app take 25minutes from me for download. This is very bad. I request you to, if you have so much mobile balance. So, you can download this app..Version: 11.8.2

My files are gone!!!!!Somehow this app updated or something and my documents are gone. I can’t even access the previous app because it keeps saying this app cannot be updated and that what I’ve been using for over a year now. This is so unfair, all my important documents are gone just like that😭😭😭😭😭😭😭.Version: 10.6.1

File transfer problemsI followed the directions for transferring the files from the old WPS to the new WPS. The only problem is that it created copies of the files in the old version, not the new. I tried again and got the same result. I now have 3 copies of each file in the old version and none in the new version. Aaaargh! It is confusing trying to determine on the iPad which icon is for the old and which is for the new as they appear identical. It would have helped tremendously if somehow the developer had changed the icon color, image or added something to the new one to differentiate it from he old icon. I’m guessing that may be the problem as only one WPS icon comes up when I try to save the zip file which I assumed was the new version. Help! Other than this snafu, I have been relatively pleased with the the programs..Version: 10.6.0

All of my work … goneAfter being ill throughout the holidays I was finally ready to sit back down and write using WPS Office. I have my phone set to offload unused apps, so of course, since I hadn't used WPS Office since the beginning of December it was offloaded. Now, I do to use WPS Office and discover that it will not download as I get the message, ”Unable to Download WPS Office. This app is unavailable in the app store.” So, I download the new app thinking maybe, just maybe there's an explanation. Except there is NOT. Months and MONTHS of work is gone into thin air with absolutely ZERO way to recover it. ALL of it is just gone! Even messaging the help center within the app and emailing them is of ZERO help. My message in the help center conveniently disappeared and my emails have gone unanswered. I suppose the next step is reporting WPS to the app store which is unfortunate as their original interface was fine just the way it was. This update was simply a scam to get users to pay for WPS Membership and services and unfortunately, I can see it backfiring. 😒.Version: 10.0.5

Overall Good, some frustrating software defectsGenerally, it is a good PDF note-taking tool. I give it one star rating because I would like the develop team pay more attention to improve software performance. Two frustrating issues I encounter: 1) At the zoom-in mode of a PDF doc, sometime i want to drag it to the left part of a page, the page view always slide back to the rightmost of the page EVERY SINGLE TIME. It is just silly. 2) When I tried to close the doc using the cross button on the top left, the tap was mis-identified and the entire doc just scroll back the page 1. What‘s worse, the `return to previous page` is not guaranteed to work every time, sometimes it failed and I have to locate back to the previous page manually. I will leave it one star rating until the team fix these bugs..Version: 11.24.2

MigrationI’m so lost. 1st time a pop up shows up saying I need to transfer my docs to new app due to no upgrade or support of old app as of 12/11. Ok past the deadline but no big deal. When I follow directions to go to my documents, only a handful of my docs are listed, all with very old update dates. I’ve been using this app for years and I’m in it almost every day. Why are my documents so outdated and missing everything I use regularly? I save documents the same way I have been for years. I’m afraid to do anything and lose years of history I don’t have anywhere else. If I email them to myself and upload to new app, all formulas are gone and I am not about to enter those again in my excel docs. This is too risky and inconvenient for long time users..Version: 10.0.4

Seems good so farNot really tried it yet, mad they ask you to rate it seconds after downloading so no chance to use it . Prob great and five stars but only given three for that very reason.Version: 11.29.3

Thanks for reading to meIt was so good you could read to me. I always wanted WPS office to read to me so I can know which words sound weird..Version: 11.20.1

Beware WPS Cloud storage…All my files disappeared from their Cloud folder. Stored them there as I thought it would be safer than locally on the device. Also stopped saving to other cloud servers because it had become over complicated. Support has known about this issue for 2 weeks now and no resolution or hope of restoring from their servers! Made the mistake for the first time in my life by not having a duplicate copy stored somewhere else, because I trusted them. These files were not removed by me or file cleaning software as suggested. Deeply disappointed as I used to recommend WPS to other users. Not anymore!.Version: 11.33.70

Can’t close manualHow do I create a new file on iPhone. I can’t close the user Manuel. I’m finding it all a bit hard to use really, I’m a gem with microsoft office and used it for many years. Friend’s recommendation to try this alternative in.Version: 11.24.5


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