GO2bank: Mobile Banking App Support

What is GO2bank: Mobile banking? Description of GO2bank: Mobile banking 3765 chars

GO2bank™ is the ultimate mobile banking app and debit card, packed with features to help you better manage your money and build your credit.
The ultimate in value and convenience:
• No monthly fees with eligible direct deposit, otherwise $5 per month¹
• No hidden fees²
• Overdraft protection up to $200, with opt-in and eligible directs³
• Get your pay up to 2 days early with direct deposit⁶
• Free nationwide ATM network⁷
• Earn well over the national savings rate average¹¹

Your GO2 for better credit:
• Build or repair your credit over time with the GO2bank Secured Visa® Credit Card⁴ ⁵
• Raise your credit scores instantly and get your FICO® score for free¹³

Keep your money safe:
• Member FDIC bank and a brand of Green Dot Corporation⁹
• Lock and unlock your card with a tap of the app⁸
• Receive fraud alerts when we see something suspicious¹⁰

Download the app to open an account or visit GO2bank.com to learn more.

Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features.

See Deposit Account Agreement at GO2bank.com/daa for fees, terms and conditions.

1. Monthly fee waived when you receive a payroll or government benefits direct deposit in the previous monthly statement period. Otherwise, $5 per month.

2. See our simple fees chart at GO2bank.com.

3. Fees, terms and conditions apply.

4. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Eligibility criteria applies. Other fees may apply.

5. Annual Percentage Rate is 22.99% and is accurate as of 11/1/2022. For additional information about Annual Percentage Rates, fees and other costs, see GO2bank Secured Credit Cardholder Agreement and Security Agreement at GO2bank.com.

6. Early direct deposit availability depends on payor type, timing, payment instructions and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period.

7. See app for free ATM locations. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Limits apply.

8. Previously authorized transactions and deposits/transfers to your account will function with a locked card.

9. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

10. Message and data rates apply.

11. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Fees on primary deposit account may reduce earnings on your savings account. APY may change before or after you open an account.

12. Early tax refund deposit applies to federal tax returns filed directly with the Internal Revenue Service (IRS) and depends on IRS timing, payment instructions and bank fraud prevention measures.

13. Results may vary. Some may not see improved scores or approval odds. Not all lenders use Experian credit files, and not all lenders use scores impacted by Experian Boost®.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

Technology Privacy Statement - https://www.go2bank.com/techprivacy

GO2bank: Mobile banking App User Reviews

What do you think about GO2bank: Mobile banking app? Ask the appsupports.co community a question about GO2bank: Mobile banking!

GO2bank: Mobile banking Pros

✓ Save and secure banking on-line!Banking on-line without the hazzle of driving to the bank. I receive social security and with direct deposit, I have the ease of knowing exactly when my money is deposited. I receive my direct deposit six days prior to the usual 4th Wednesday of the month. This bank has several incentives that I like. Example; over draft proticyion up to $200 with direct deposit and only $12 overdraft fee ! There are are so many incentives, can't mention them all. You will be very happy if you switch, oh, if you bring family & friends to bank with GO2 Bank, they automatically get $50 & you receive $50 too..Abue RosaVersion: 1.41.0

✓ Why I give a five star ratingI have Mr. messed up on my bank account had a regular online bank due to that I need to get a debit card so for you all have been very especially right now I’m a new account and the rating is good your head looked out for me better than a bankWhat do you what happens call the people I have talked to And chat with have been greatI am looking forward to seeing what the future is going to bring I’m soon as a can I will beDirect deposit my check as soon can thanks.RedballrobVersion: 1.44.0

GO2bank: Mobile banking Cons

✗ Worst experience everI got a go2 bank card so my son could use it. They claimed to have no monthly maintenance fees. We’ll the card wasn’t used for a whole and they started charging a monthly fee of $5. When I logged in the balance was in the negative. They took $100 of my sons money. I called the customer service line and they said they couldn’t see any transactions on there end even though I could see it on the app. There was a ton of loud talking in the background so I could barely hear the agent and there. They were absolutely no help. I closed the account. Worst customer service I’ve ever had with a bank..Kfb56789Version: 1.52.0

✗ FIX YOUR APP PLEEASEThe bank itself is fantastic but the app is making it to where I don’t even want to bank with you anymore my card is locked right now and I just spent 20 minutes trying to get into my account and unlocking my card and it’s still not working now I have to get to work and can’t get gas like I need my money please fix it it wouldn’t even let me in for so long and now it won’t even let me unlock my card everytime it just says error please fix it please I need my money.PleasefixthisissuepleaseVersion: 1.49.0

Want to add cash to your account but don’t have your card? No problem. Deposit cash with GO2bank app at retailers nationwide. See the app for the most current list of participating retailers. Retail service fee and limits apply..