- 27.4LEGITIMACY SCORE
- 27.9SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Boingo for Military App Complaints & User Negative Comments 2024
Boingo for Military app received 48 complaints, negative comments and reviews by users. Have you ever had a bad experience using Boingo for Military? Can you share your negative thoughts about boingo for military?
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Boingo for Military for Negative User Reviews
✓ Terrible connection, constant recurring issuesThere is a new problem with my connection almost every week and constant outages. It forgets my devices every few weeks making me waste a considerable amount of time fixing it. Do yourself a favor and spend a few extra bucks to get a better service..Version: 2.1
✓ WifiThe wifi is garbage specially if your trying to game get it if you don’t have service though.Version: 2.0
✓ App won’t let me loginWhen I go on the website everything is smooth but the app makes me login over and over again. It just needs some work🤙🏽.Version: 1.0
✓ Government contracts are the worseThey can’t even deliver on a tenth of the promised performance. Internet is constantly dropping. Download speeds are dog water. And the rates are way too high for such a sad excuse for an internet provider. But they got that government contract so they don’t care..Version: 2.1
✓ Wifi service that doesn’t workThis is the most expensive wifi service that doesn’t provide wifi service. When it does it’s breaks up signal and it doesn’t work at all. If I was able to rate this review with no stars I would..Version: 2.1
✓ CancellingWiFi works well, but overpriced. App doesn’t let you cancel so it kinda forces you to pay automatically and reoccurring..Version: 2.0
✓ No customer supportDon’t even wasted your money on this service. They don’t fixed the customer issue. Bought the Blaze service and just get a poor connection and super slow internet call them to get a solution and they just make excuses every single time and never fix the situation..Version: 2.1
✓ Complete trashIf I had a choice I would never EVER use this service. Sadly in Japan I only have the choice between bad and terrible. I pay for the best package just to get 5MBS download speed. Only use my Xbox on the weekends, if that, and you’re dumpster fire you call a company makes it that much harder to use. Your whole board of directors should be fired, maybe new staff would run & manage this company better. Sadly this review will go unheard of because why would a CEO making more than six-figures piggybacking off of the US military care what we think, as you most likely look down on us like peasants..Version: 2.1
✓ No Cancel?There literally isn’t a cancel button. Just got scammed out of $50. It works fine, but I would like to cancel my plan and now I have to work through support..Version: 2.1
✓ Worst WIFI everI seriously have nothing but issues with this wifi service that I’m forced to use. $60 a MONTH for wifi that CONSTANTLY kicks you off in the middle of a FaceTime call or whatever you’re doing. I hate that I have no choice but to waste money on this stupid service..Version: 2.1
✓ Terrible for old genDownload speeds are great but connection on old gen Xbox is terrible. I can never get an open nat type EVEN AFTER using the “troubleshoot” errors they provide. It’s really annoying when I’m paying for wifi that doesn’t work properly a majority of the time. Even with an open NAT the lag still makes the game unplayable. I don’t know if it’s cause of the old buildings or if your services are just bad. All I know is I pay too much for what I am getting..Version: 2.0
✓ Service is horribleSave your money go to you local McDonald’s for Wi-Fi. My friend using his hot spot on boost mobile was getting faster speeds than me. Had the “blazing” internet I would peak at less than 2mb a second and averaged around 500kb. They don’t tell you that your internet auto renews either so I wasted $110 on Wi-Fi..Version: 2.1
✓ Do not purchase!They don’t update or bother to fix issues. It’s simple yeah but annoying to try and connect. Not for military at all. It’s just to take your money. Apple needs to remove them once and for all ..Version: 2.0
✓ Worst service providerDon’t pay for this hot dumpster fire! Literally pay 55 dollars for slow wifi and it will go out once a week! I get shortages that last hours. If there is any other provider on base, PICK THEM!!.Version: 2.1
✓ Totally worthlessThis service is just terrible. I have been in Fort Sam Houston for a year and the wifi service for Navy has been nothing but terrible. Slow service, nobody to reset or boost service, wifi speeds are all the same no matter the cost. You’re better off using your phone data..Version: 2.1
✓ Absolute booty milkI love paying 54 dollars for WiFi that doesn’t even work, constant crashes and can’t even stream on other platforms that I pay for. If you want to play online or do literally anything else, dont give money to these people because they don’t care..Version: 2.1
✓ HorribleConnection frequently drops kicking me off service on all my devices, I need to log back into my account to restore connection and when I try to do that I almost always have to reset my password, most days when I do have connection download speeds are awful (I have the best wifi package). Nowhere close to worth the money, get any other provider but them..Version: 2.1
✓ App doesnt workCant log in at all, tried over a period of a few months but i don't get anywhere with it. Online website is solid, but theres so many better options that are cheaper then this internet company that can bearly keep the internet up and running. Switching out soon..Version: 2.0
✓ This network is horrible.I just purchased this wifi connection so I could complete my school. After I was charged I was and I am still unsuccessful with getting wifi connection. The is not worth what people are getting charged..Version: 2.1
✓ Worst InternetI don’t think they really care about the service members it’s all about the money. They falsely advertise their product. Don’t waist your time with this company. They will tell you they are actively working on it to make a better experience. Trust me they have been saying that for years..Version: 2.1
✓ Need more coverageIt’s a good service, but I wish you guys had the service available for personnel at Schofield Barracks. That would be a big help.Version: 1.0
✓ Such a scam55 dollars a month for 50mbps is a sick joke. This company only seeks to take advantage of military members with their slow wifi that's limited to 3 devices and that's when its actually working which is day to day.Version: 2.1
✓ Awful wifiTerrible speed, charges way too much and the app hardly ever works. I had to pay $10 extra a month just for an extra device and it won’t even let an extra device log on. Save your money and don’t bother..Version: 1.0
✓ LaggingI regret joining the army because of this wifi but it’s the only one around, I keep lagging on 2k and it keeps Turing off whenever I turn off my phone.Version: 2.1
✓ 0 out of 5 starsI was downloading an update to a game and my download speed got as low as 91B/s. 91 BYTES!! I reached out to boingo for support and Tiffany D was the agent I chatted with, she was extremely helpful, but to no avail. I cannot even run the dang speed test from my computer and I downloaded the Wi-Finder app on my iPhone and it said I was connected to Boingo and an error popped up. The worst wifi service I’ve ever experienced in my entire life..Version: 2.1
✓ ScammersI was without Wi-Fi more often than I had it. When the Wi-Fi worked it wasn’t too bad, definitely not the best though. I used it for a month but I am now switching to another service. Not worth your money. You only have ANY internet about half the time..Version: 2.1
✓ Horrible connectionI had to pay over $100 a month to have my Wi-Fi give me over 1000 fps not worth it at all get a better service.Version: 2.1
✓ TerribleThis is hands down the worst internet service provider I’ve ever paid for. Paying 55 dollars a month for only 50 Mbps and 3 devices is ridiculous. I’m switching to a different provider ASAP. Having someone come in for an afternoon and installing a device will be more painless than having to deal with the slow internet..Version: 2.1
✓ Zero stars if I couldActually just the worst possible wifi you’d ever seen in your life, dog awful never waste your money on this if you don’t have to, obviously if you live on base this is your only option tho sadly. Disgusting wifi.Version: 2.0
✓ TrashThis wifi provider is absolutely trash when it comes to things like connectivity, downloads, and signal strength. I don’t know if it’s because the military installations doesn’t want us to be to open information and form an open minded opinion or what but boingo does their job in not doing their job. Trash.Version: 2.0
✓ Drops all the timeWiFi always disconnects if I turn off my phone. I will have to go into my settings, choose the WiFi to then get sent to a website where I have to sign in. I do this about twelve times a day in order to be connected to WiFi. If there are any other WiFi providers, I’d go with them rather than pay for low quality WiFi that likes to drop..Version: 1.0
✓ SadWhat is the honest point of being and internet provider without providing the internet. I don't get it. This is why everyone switches to cox internet. So glad I never have to use boingo agin..Version: 2.1
✓ TerribleWiFi is decent but turns off on you every now and then. Then you can’t sign in to fix it..Version: 2.1
✓ Actually the worst experience I hadI use my internet for online courses and gaming. Constant ping spiking when I play games, downloading league of legends takes 1.5 hours, and the internet service goes down 4-5 times a month. I changed my internet provider when the service went down as I was submitting my college work..Version: 2.1
✓ AwfulOver priced and doesn’t work half of the time. When it does work it’s slow..Version: 2.1
✓ Fix itWhy can’t I cancel Boingo I tried canceling it and there is no button I also can’t take my credit card out fix it!.Version: 2.1
✓ HorribleAbsolutely horrible to play anything online on my computer, console and then work ok but it is super annoying..Version: 2.1
✓ Disconnects ConstantlyThis is the worst WiFi i’ve ever had the displeasure of purchasing and it’s amazing the military supports it. Never waste your money on this and $50 a month for terrible wifi is robbery. Horrible.Version: 2.1
✓ Got charged 3 times because it wouldn’t load my profile infoI would literally never use boingo again in my life if I had the choice, but unfortunately I have CQ and tried to buy a days worth of Wi-Fi for my laptop and phone. Ended up spending $30+ because the app wouldn’t load correctly and verify my information, AFTER I paid it disconnected me and said my account was inactive. Made me make a new account and then disconnected me from that one as well, a bunch of hassle for some mediocre internet..Version: 2.1
✓ Can’t even purchase itYou offer Apple Pay but there isn’t even a way to use it online or in the app on a iPhone I only use Apple Pay when I type the actual card info it says call my bank or use different card.Version: 2.0
✓ I wasted over $50 for worse internet in my PhoneGame/video/ streaming corruption all the time. Over priced for what they call “good for gaming and streaming”. It’s not, it made you go nut during the game or screen frozen while online 🤷🏻♂️.Version: 2.1
✓ Literally so trashWorst wifi I’ve ever had. Idek how it’s so bad. It’s impressive how awful it is. Always signs you out and then you have to sign back in. Also wifi I’m general is so bad.😂🗑🚮.Version: 2.1
✓ Overall terrible experienceBought this when I was away at tech school and the connection was just god awful. Then when I canceled my subscription I kept getting charged..Version: 2.1
✓ ConnectivityI understand that is slow to download I can live with that even for the 55 dollars a month. I can not understand why I can connect to the why did half the time and the other half I just get disconnected with in a hour or to. I genuinely hate this service and am only using it because I have no other choice..Version: 2.1
✓ Worst wifi everThis is definitely the worst WiFi i’ve ever had. It disconnects like 3 times an hour and then when try to reconnect, it says it’s already connected?! I seriously doubt Boingo will ever fix this issues because they make a killing off of everyone. This review will probably just get written off like the rest. If you ever have another choice in WiFi go with it because Boingo makes any other company look amazing. $54 a month for 5mb download speed, get out of here….Version: 2.1
✓ For militaryI’ve never written a bad review on anything before so this will be my first one. If you have any other option for wifi besides boingo you should go with it. This is the absolute worst wifi I’ve experienced. Even with the best package they offer it’s almost a constant lag with very frequent drops. This company should charge half the price for the garbage wifi they provide. Unfortunately until I leave this duty station I’m trapped paying for this..Version: 2.1
✓ Waste of moneyIf I could rate Boingo no stars I would. Don’t bother wasting your money on this wifi network. They charge a lot for a piece of crap service. Not only that you have to pay a $10 dollars for extra devices. Wifi disconnects from your phone at random, half the time nothing loads when you want to stream something on your phone. If you’re on a military base just look for some other wireless network such as Cox..Version: 2.1
✓ GarbageThe absolute worst service provider I have ever had the displeasure of using. 54 dollars a month just for any game I want to play online to be unplayable. Boingo is lucky that it’s competition is near nonexistent, and I hope that one day military instillations will actually get real internet providers. Lowest bidder strikes again. They’ll never get better so long as people continue to pay exorbitant amounts of money for such little in return. Spend your money literally anywhere else, you’d likely get higher speeds by making an antenna out of tinfoil and string and hanging it outside your window..Version: 2.1
🙂 Boingo for Military Positive Reviews
Boingo for Military works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Boingo for Military.
⛔ Boingo for Military Problems
