ITunes Remote Negative Reviews

ITunes Remote App Complaints & User Negative Comments 2024

ITunes Remote app received 123 complaints, negative comments and reviews by users. Have you ever had a bad experience using ITunes Remote? Can you share your negative thoughts about itunes remote?

ITunes Remote for Negative User Reviews

✓ Stopped workingStopped working on the latest Music update. Makes my Mac useless for music now..TentinestwentyVersion: 4.5.1

✓ Rating problems iPhone & Missing artwork on iPad versionWe’ve come to rely on this app in lockdown. Only two bugs come to mind. iPhone Only: if we rate a song then the only way to rate another is to quit the app and restart. iPad only lots of artwork is missing unfortunately. It’s there in iTunes. I’ve found a labor-intensive workaround but it isn’t permanent. We’ve tried removing and reinstalling the apps but that doesn’t fix anything. That aside, it is largely reliable. I do have two requests: On iOS: allow split screen view. On iOS and iPadOS: be to either add more playlist management functionality and/or to remove the easy ability to delete playlists. We have lots of them (normal and smart) that are too easy to accidentally delete. On iTunes there’s an “are you sure” dialogue. Since there’s no undoing such deletion (I wish!), then this feels reckless..IronWaffleVersion: 4.5.1

✓ Stable and constantRemote is one of those apps that has always been there and doesn’t change much or get huge upgrades. I use it to manage my local music library on a dedicated retired Mac to play music throughout the house on various AirPlay devices. Three stars because it’s average, not awful, not great. It always connects, and it’s consistent in its behaviour. The UI is OK, a bit sluggish in album view loading all those album covers, but it’s familiar and functional and free. There are other music managment apps and platforms to play with but this one has hung around and not developed needlessly or got bloated with ads and junk, so I’m keeping it..Now with more plastic!Version: 4.5.1

✓ Disappointing.I've really tried to like this app, but it is weak and doesn't deliver on its promise. What I see on my little screens (ipad and iphone) is not as complete as what appears on the app store page for it. f'rexample, a tap on the "details" button gets me album art, but where's the "up next" button like in the app store photo? moreover, it's slow and clunky. simple it is, but not as smooth or intuitive as i'm used to with apple products. overall, well, it works, but, well, "eh"..ChewnsmileVersion: 4.3

✓ Apple Music Where are you?Catalina got rid of the forever spinning beach ball that was present in the last iteration (abortion, really) of itunes on Mojave, especially when ripping music from a cd. But remote, which has had many issues over the years, seems to have an amnesia problem, this time losing track of its host computer, even sometimes while it is playing a playlist! Only way to reconnect is by deleting the remote and reestablishing the Connection. It works for a short while and then the same thing happens. I use this with Hegel music products, one of the best, if no THE best airplay receiver. I have been using iTunes and airplay for more than 10 years. It has steadily gone downhill as iOS and intoxicating profits drove Apple’s focus, while OS X steadily went downhill. The dreaded Apple permissions debacle is enough to make a grown man cry. The only person this is going to keep from copying the music is the Apple computer owner. A thumb in the eye for being an Apple enthusiast. I have owned most everything Apple makes, including Xserve. It used to be fun to work with Apple. Now it’s a hair pulling ritual. For the first time since I started using Apple, I an thinking of alternatives. Lastly the interface with music and iphone is terrible. Just awful. Can’t see playlists, edit playlists, delete playlists along with their songs. Clearly Apple doesn’t care. And it’s very very sad..BigRedCornellVersion: 4.5

✓ Why do you take away features that we use?So far I haven’t been impressed with many of the changes since Apple decided to chop iTunes in half. Why did you take away the Airplay button? Now I have to go to my computer to make iTunes connect to my Apple TV via Airplay (which is still way faster than loading from the Apple TV!) Before I could connect it from the app while sitting on my couch. Also, there’s no Airplay setting in the Apple TV app that will maintain the preference to automatically Airplay to your Apple TV like before. Why take that away? It worked so great before! Now I have to select it from my computer every time that I want to watch anything. I have purchased ALL the Apple things like you wanted me to, why won’t they play well together?! (Note: I am writing this review while I am patiently waiting for my Apple TV to load content from my library...).Jashton37Version: 4.5.1

✓ Barely works with Apple MusicEveryday i try to use this app to control the Apple Music on my Mac Book Pro. if i can actually get it to connect it usually take near half and hour of trying to connect. if, and that is a very rare if, i am able to get it connected the app lags and will crash sometimes. then i either start the process over again or give up out of frustration. please fix this. an app is rarely perfect but i think it should work most of the time instead of almost never like this app..Mikaya pVersion: 4.5.1

✓ Lost connection to Apple MusicMy ITunes Remote app only allows me to play music from my Library. Can I get an update that allows me to play Apple Music as well ? Or …. I need the Apple Music app to allow me to control all my AirPlay devices in the same way the Remote app does, please..Conder66Version: 4.5.1

✓ Remote app no longer worksApple has removed the ability to use the keyboard on your phone when you use your phone as the remote. You stink Apple! Karma will get you. If you don’t dish out $130 to get your new devices you strip away from your older products. I have an Apple TV 3rd Gen and Apple has no support for this product even though it works well. If you have this Apple TV be aware. Keep it up Apple once these devices become obsolete I will no longer get Apple. I suggest anyone reading do the same. Shame on you Apple. Greed will get you. I would give you zero stars if I was allowed..Lou RomoVersion: 4.5

✓ Unreliable Watch appAfter Catalina, I waited a long time for the return of Remote support. While it finally works on iPhone, I can’t it to work properly on my watch. It shows my Mac library in the list, but after connecting, nada. I‘ve read all the help files, researched it to no end, removed/re-installed/re-added more times than I can count, with no luck. Feature request: Instead or fixing Remote, it would be even better if the remote functionality with my Mac could be incorporated into the Now Playing watch app – it would save so many steps and be much easier! (Bc honestly, using Remote app to control Mac Music app is really clunky and slow as it is anyway, with so many taps and waiting between taps to get to a simple music control like adjusting volume or skipping to the next track.) It really doesn’t make sense that Watch integration is only right with iOS and not my Mac too..AnthonyjpVersion: 4.5.1

✓ Needs to be updated to support Apple MusicThe remote app has been a great application for nearly a decade. I feel as though this app can be improved by making the compatibility with Apple Music greater. For example, we are unable to search for songs that are not in our library and the controlled and customization is incredibly limited. It would be amazing if we could stream songs that were in our library as well as in Apple Music itself..REKCUT_Version: 4.5.1

✓ TerribleTerrible, constantly losing connection with Apple TV.Pookie_beerVersion: 4.5.1

✓ Functional but wantingThis app does a good job playing/pausing music on another device—it finds libraries well, and works without hitches. However, it is a little lacking in some respects. The interface feels clunky and awkward compared to the Music app—e.g., the menus in Music are much more responsive, and the queue management isn’t tucked behind an “edit” mode. It also does not have the ability to select music that is on Apple Music but not in the library, which seems like an oversight given the increasingly streaming-based music ecosystem..Chester OsileeVersion: 4.5.1

✓ No BrowsingThis would gain another star or 2 if it allowed you to browse Apple Music..T-CICVersion: 4.5.1

✓ Sad allBrowsing is tedious at best, can’t edit or create playlists, no landscape mode to actually see the title of the now playing , can’t be an airplay receiver to just stream to your phone, doesn’t use the iPhone lock screen “now playing” so you always have to open the app, no lock screen widget, does not work on older iOS like itouch4 so we can recycle those useless devices in remotes.TB-A03Version: 4.5

✓ Rate me! Rate me!Really don’t like the way apps are allowed to bug you to rate / review them. Surely the App Store can collate the data in relation to how many users download an app, keep using it, update it and don’t delete it. Statistically, these people are happy with your app! :| So an app in the store could have stats listed, such as 1,162,814 downloaded this app last year - 1,851 people deleted it within 12 months. I’d call that a successful and popular app. Job done. Don’t bug me for ratings if I’m still using your app. Obviously I like it. If I feel inclined to give you suggestions (that you’ll likely ignore) I’ll go to the App Store and take the time to write down what I think and what has motivated me enough to give you my valuable time, as I have done today ;).PainfullVersion: 4.5

✓ AnnoyingSearch keyboard on phone disappears.Wreckless73Version: 4.5.1

✓ Not so greatLike everything associated with iTunes or the new Apple Music, the remote app is just so-so. I’ve been using Macs since 1985 and I’d gotten used to great care being paid to what Apple used to call human factors engineering, what we now call user-interface design. itunes’ design was so poor you’d swear it was written by Microsoft. Apple Music is worse, if that’s possible. The Remote app works — if everything is painstakingly set up — most of the time. There are limitations about what you can do with playlists that don’t make sense, especially in a closed environment where everything is designed send coded by one company. A big company. A company with lots of money. Money it seems not to want to spend on getting music streaming right..TOSONAVersion: 4.5.1

✓ AverageNot amazing, it glitches like crazy and often won’t connect to the tv.T_stuartVersion: 4.5.1

✓ No options or lyricsCurrently no options to sort the order albums are displayed in. By year would be nice. No option to view lyrics of songs. Above issues are basic functionality that is lacking. Not updated in a decade. Yawn..FlashedVersion: 4.5.1

✓ Bug RiddenThis app like so many other Apple apps is so full of bugs and so frustrating to use. For someone who has his own music file library, this app makes one question why keeping using Apple products. New Music app for MacOS is a joke. Trying to sync apple devices to my library is hit and miss and requires reboots of MacBook and devices at times to sync properly. So I started using iTunes on windows which seems to be more stable, but the Remote app randomly displays different playlist and playlist folders just starting the app or creating new playlists. Taps on virtual buttons on screen, such as “Playing Now” do not work at times and require tapping another button or restarting app. This doesn’t even qualify as an alpha release, much less beta or live rollout release..Frustrated and Angry MarioVersion: 4.5.1

✓ Useful but could be betterPretty good app. Controls music play at the most basic level. where I personally dislike it is the way it switches to a full screen displaying just the one current song of a playlist. To get the whole list you have to use a back button. This is just a pain when you want to see and choose from many songs. If you don’t actively interact this way during listening then you probably won’t have any problems with this app..OnePingVasilyVersion: 4.5

✓ Stopped workingIt stopped working after a day.JessrepiaVersion: 4.5.1

✓ Zeppelin hiccups...Using Apple Remote to control iTunes over B&W Zeppelin play: When things go smooth, I start a song or playlist in Remote, and still have to disable and then re-enable the Zeppelin on my iPhone or iPad. Unfortunately, when things do not go like this, I have to reset everything, and be very patient... I can’t blame either company for this, as I don’t know where communication fails. However, I still hope that two companies that strive to the best in their own field can sort this out and provide me/us with the best listening experience possible!.EricjoustraVersion: 4.5

✓ Reason I move back to SpotifyCan’t search Apple Music, just integrate controlling other computers into Apple Music..AaidenmelVersion: 4.5.1

✓ When are you going to update this???Almost useless since Apple Music came along - can’t control most things I use in iTunes.McCoooookieVersion: 4.5.1

✓ Needs updatingThe app rarely connects to my Mac first time, I usually have to force quit the Remote app first. It’s in desperate need of a update to fix bugs. Also needs updating to match the Apple Music Play Next and Play Last commands..Breaking Bad WWVersion: 4.5.1

✓ Essential app that is poorly supported and buggy.This app is great when it works. It happens to work about 50% of the time. You can turn home sharing on and off to get it to find your home library. But that works about 66% of the time. It stopped working completely when the last major MacOS occurred. You can tell apple doesn’t care about WiFi networking anymore. They are getting out of WiFi routers and it shows. If I was going to invest in a room by room music system hooked up with multiple units playing from the Music App (not iTunes now) I would invest in a Sonos system. Way more stable and dependable. Apple just wants to make easy money now. No vision other than that..FogmasterVersion: 4.5

✓ UselessCompletely useless, is refusing to let me connect via home sharing to my apple TV nor my PC. trash.LimistonyaVersion: 4.5.1

✓ Erratic keyboard after last updateI’ve love the Apple Remote for my Apple tv3 but after the last update I can use the keyboard to login to apps but then fails to respond on the Password same with other iPhones in the house. :(.GellflingVersion: 4.5

✓ RemoteWorks well when it works. Keyboard disappears regularly..KpnzVersion: 4.5

✓ Need a serious refresh!!This app is like the beginning of internet. Need a serious refresh in terms on functionality, connectivity and design. Impossible to find radio stations already present in Music in the computer. (Or via the “more” button) App regularly freeze. No regular update. Is like Apple don’t care..MicaPinoVersion: 4.5.1

✓ Does not work with Apple WatchLove the app for use at home but the Apple Watch version never work s.Mjjd1234Version: 4.5.1

✓ A bit buggyI love being able to play music directly from my iTunes library (opens up access to my entire library saves battery on my phone) but the remote app often looses connection with the library and I have to go to the computer, quit iTunes and run it again, which kind of defeats the purpose of the remote app..Roger1818Version: 4.5.1

✓ Constantly forgetting libraryHave to constantly reconnect the library and the UX procedure to do so is an appallingly bad process and always takes a few minutes to once again “re-learn” how to do it..JdingwellVersion: 4.5.1

✓ Connecting to a desktop iTunes library is a hassle.I have an Apple TV connected to a receiver that feeds speeds speakers at multiple locations, living room, kitchen side porch, back porch, etc. The Apple TV is linked to an iTunes library through out home wi-fi network on a desktop computer. When trying to control iTunes using the Remote app from either an iPhone or an iPad it is hit or miss. Almost never can connect from the iPhone, sometimes from the iPad. Support from Apple is horrible. You have to luck into some user who may know what he is talking about.JoeInBucksVersion: 4.5.1

✓ This remoteThis remote does not work.Piano player89Version: 4.5.1

✓ Pas au niveau d’AppleL’app remote ne donne aucun accès à Apple musique en totalité. D’autres comme Spotify permettent de contrôler à distance avec un accès total. Remote est dépassé et est d’un vieux temps . Pas digne d’Apple..Seb1972Version: 4.5.1

✓ PourriProbablement la pire application de contrôle d’une boîte noire qu’il y a moyen d’imaginer au XXIème Siècle....Critique +Version: 4.5.1

✓ DisappointingPoorly maintained, with basic bugs unfixed for ages. Not worthy of Apple’s usual reputation..IfjoeVersion: 4.5.1

✓ It’s really a big help but it keeps disconnectedIt’s really a big help but it keeps disconnected.Ali_kidoVersion: 4.5.1

✓ Great when it works.Constantly fails to connect to iTunes. Tells me to hit the remote button in top left of iTunes and enter a code. Cool except there is no remote button in iTunes and no help on how to find it..VTXBeastMasterVersion: 4.5.1

✓ GlitchyGreat when it works but it often tends to flash and I’m unable to use the app unless I close it and start it up again. Happens frequently..Johnny.PappasVersion: 4.5

✓ Great but needs issues addressedIt’s a great app but needs some issues addressed. First: when adding songs/albums to the queue it used to add them at the end. Currently it adds them as the next block and pushes out the rest of the queue. Very annoying! Also support of HomePod mini should be working. Currently HomePod mini is mostly not available when picking the destinations for airplay and can only be added through iTunes. That really needs fixing..23tomtomVersion: 4.5.1

✓ Can’t seem to use on latest updateSince the most recent update, my remote will only work with older aTV’s.DinnerDialogueVersion: 4.5.1

✓ BuggedDoesn’t stay connected, fix the bugs then it’s really useful.PavythedaddyVersion: 4.5.1

✓ Fix the bugs!!The old ATV app worked great, but this app is buggy as hell. Frequently forgets the ATV, just drops off the radar completely. So you end up spending 20 mins restarting, unplugging the ATV cord, checking wifi, restarting the app. So much worse..GerrixinaldVersion: 4.5.1

✓ Sometimes yes and sometimes noIt is a very shaky app... works then it doesn’t..19tRee76Version: 4.5.1

✓ WatchOS app is buggyDoesn't save the connected library and requires connecting manually each time..JidiculousVersion: 4.5.1

✓ Used to be a great appRecently, however, buggy as hell. Will only connect with iTunes when I first open iTunes - but if left long enough to lock or if I exit the app, it is no longer able to find iTunes, even if I reboot the app. Also, iTunes seems to have no option to manually pair the remote, in spite of the help page saying there is a "remote" button, I've been unable to find it.ChristinamirabilisVersion: 4.2.3

✓ Doesn’t workUsing win 11, everything is up to date and brand new. Simply won’t connect..Q1372Version: 4.5.1

✓ Latest version hopeless for my needsMy iPhone has updated to latest version of remote app. It now doesn’t work properly with Apple TV 3. My Apple TV is connected to an AV amp so to listen to music I didn’t need to switch the TV on. I used to be able to see my music library in the remote app and select albums and playlists. In this new version, all I can do is move the cursor so I have to switch the TV on. :-(.PJW, UKVersion: 4.5

✓ Actually works again finallyApple have to sort basic stuff like this if we are ever gonna drop the physical media, wires and dumb speakers. One drop out is too many, increase buffer and use better error correction was the answer for cd’s. It all should just work! Don’t get me started on the Sonos Apple debacle...AlexandernevermindRIPVersion: 4.5

✓ Apple Music CatalogueWhy they haven’t found a solution to this problem is beyond me. I should be able to browse the Apple Music catalogue on my iPhone while sitting on the couch and control it on my Mac mini which serves my stereo system. Airplay won’t do this unless you have the latest Apple device (no support for my 2014 Mac mini or iPad Pro 1st gen). Spotify connect does this perfectly. Will probably switch back to spotify once they release their lossless catalogue..ChmsalmanVersion: 4.5.1

✓ Decent but full of flawsThis app is convenient when it works. It would be excellent if the UI resembled a blue version of iOS Music to make it more familiar and consistent. The issues I encounter with Windows 10 are connectivity issues which are sometimes solvable by restarting the Apple Mobile Device Service. It may operate flawlessly on macOS although it is still worth considering..Mudgie0205Version: 4.5.1

✓ Good when it works! Always going wrong lately!I have used this app to control my Apple TV for a long time now, always been impressed until the last couple of months. Both my partner & i have found it’s only working intermittently which is such a shame! I hope this issue gets sorted soon. I’m sure we are not the only ones finding this a problem..Sassykiki79Version: 4.5.1

✓ Apple Watch issuesThis app WAS great. I can use for Apple TV and iTunes. I have a short cut on my watch face so can pause quickly in the middle of a movie. However, this app was updated and the watchOS no longer works. I’d really like to see this come back as it WAS great just the way it was.LenscurveVersion: 4.5.1

✓ Just work hey?Why do I need to connect to an iTunes library to connect to a new Apple TV and use the remote. Not a big ask. Also when I go through the hassle of opening a computer no jumping through hoops, why then be temperamental and forget the connected ‘library’ every now and then. When I buy a fridge it doesn’t ask to ‘connect’ to the kettle before it works. No, it just works? Maybe connecting to the ‘library’ is important to some but I think a big chunk of people buying Apple TV just want to be able to use their lpad or phone to hit up Netflix or Stan without having to check if their fridge is feeling ok..... I mean ‘library’. Do you think that might be a lofty aim you could strive for? I mean don’t prioritize it over going to the moon or even Mars or anything, but I think you should put that on your blue sky thinking ultimate aims list. Thanks for your consideration..DanpjanVersion: 4.5.1

✓ Rarely worksIt often will not load and / or connect. When it works it’s great. Very convenient.Imru2qtVersion: 4.5.1

✓ FunctionalI suppose purely as a ‘remote’ it works well. However, since the advent of Apple Music, why can’t I search playlists, artists etc to stream via the remote? I have Apple Music on my phone and my iMac, but can only control what’s playing or pick from my library?.Alex.is.my.nameVersion: 4.5.1

✓ No true Apple Watch supportEven though there is an official app for the Apple Watch, the app doesn’t have the ability to display what’s on your iPhone. It solely relies on the wifi connection. Why is that a problem? Because my WiFi is on a faster 5ghz frequency, and the Apple Watch is the only Apple device I own that doesn’t support 5ghz. Therefor I cannot use my Apple Watch with the remote app. However because my mac and iPhone are both connected to the 5ghz the Remote App works on the iPhone. Why can I not use the existing connection between the iPhone and Apple Watch to control the Remote App on the iPhone??? Why doesn’t Apple step up and release an Apple Watch with 5ghz support???.TuiTui3Version: 4.5.1

✓ New Update Still Buggy And ComplicatedAfter updating the remote and turning on home sharing again I was hoping the remote usage would be seamless like it used to be. It still isn’t, and the workarounds being suggested on the apple support pages are ridiculously complicated. Many of them stop working as soon as you unplug your device from the console (which kind‘ve defeats the purpose). Keep trying Apple, you’re not there yet. What a shambles..CMF@&$Version: 4.5

✓ Not workingWrong Id and won’t let me change it.GetsomethingelseVersion: 4.5.1

✓ RemoteNe fonctionnne que de temps à autres à cause du partage à domicile qui est toujours introuvable.PopdanpelVersion: 4.5.1

✓ Please don’t give up on this appI have a Mac mini that we use as a media server that is hooked up to an audiophile system. You can tell the sound difference between Apple Music and actual cds we ripped and play on iTunes. That being said we prefer using iTunes and this remote is severely limiting. I haven’t seen any functionality added in years. Please don’t forget about this app! I know very few people use it, but there are some of us out there that are crying for a revamp!! I also subscribe to Apple Music which only shows up if you’ve downloaded the songs to the iTunes folder..Christina ChristinaVersion: 4.5

✓ Does the job but could be betterIt does the basic job. But… It would be nice if it had more of the functionality of the Music (FKA iTunes) app such as list albums by artists when in album view and show the recently added albums. It also needs a faster way to load album artwork (perhaps offer the option of maintaining a local cache?). The current process is slow especially with large libraries and only ever shows a handful..RC|DCVersion: 4.5.1

✓ Lack of featuresThe fact that this app exists is great but, you can’t search for new music. You have to go to the music app first, save the song/album to your library, and then go back to this app to play it. Another cool feature would be the ability to read the lyrics to the song while in the app. Also, the UI is pretty bland compared to the Music app - definitely needs some fine tuning!.NelsonbotVersion: 4.5.1

✓ Disappointed in Remote changesI have been a long standing Apple advocate for almost all products. I particularly loved the integrated nature of things even though some protocols are proprietary. iTunes was the most important app and allowed me to share my library with others and also launch and manage all music libraries across our home network and devices. It was easy and a one of a kind product suite. With the introduction of the streaming Music product Apple continuously tweets and screws with Remote App Library management and overall utility of the integration. I am really disgusted and won’t go into the more granular inconveniences but please just leave it alone! My iTunes library has over 10,000 songs that were transferred from CD’s or purchased through iTunes. Not sure when you keep making it difficult to use, unless of course you are trying to kill historical use to add streaming subscriptions. I assure you, you will NEVER get me to do that..GeoknowmusicVersion: 4.5.1

✓ Apple “Remote” app (for iTunes) control on iPadNow that iTunes functionality has moved to the new Music app in the Catalina MacOS, not surprisingly, those who have not moved forward have been left to suffer the slow decline of Remote functionality. Myself included. This is the nature of the software universe, so take a relaxing breath since it is fruitless to expect such old technology to function as intended so far beyond its useful life. One can no longer add a Play Next song to the UpNext playlist without the currently playing song muting for half a second while some buffer refills (or whatever is the cause). If you wait until a new song begins playing, you can sometimes get around this flaw..LateAdaptorVersion: 4.5

✓ Does not work with older Apple TVTyping function only works half the time in half the fields which defeats the purpose of using the app over the remote..DvhddchhVersion: 4.5.1

✓ Missing the most important bitIt makes no sense that you can be an Apple Music subscriber but not be able to access Apple Music through the remote app. You can only access playlists and songs that are already on your pc and no more. At that point what’s the point?.Osi-BabsVersion: 4.5.1

✓ Buggy and feature incomplete, biglySuch a simple notion: control Apple Music from your iOS device. How hard could it be, if youre already Apple, to modify the existing Music app on iOS to control a remote Music app on MacOS? But no. Right off the bat you can tell this was some half-baked summer intern project that’s not been maintained: doesnt work in landscape mode, Now Playing doesnt rotate to the current orientation at all (ie is upside down is the power cord to your phone is on the top, as it is on a stand), and there is seemingly no way to select music to be played from anything other than your physical music Library. Huh? Basically, all I can do with it is pause/unpause/skip songs *after I start playing them on my Mac*!! It wont even wake up the Mac! C’mon Apple! You’re better than this!.N4087HVersion: 4.5.1

✓ Some limitations but still essentialI use this app very often, though I wish it could be updated to better integrate with Apple Music..SklipxVersion: 4.5.1

✓ ITunes remoteAbsolute rubbish I’ve had to reinstall it every time I want to use it , glitch after glitch.Thomas2pointOVersion: 4.5.1

✓ Missing FunctionalityI'd give the app 5 stars if they only included one extra function: the ability to search, and play music from Apple Music rather than what's "saved" to your library. I have my computer hooked up to a DAC, which is then connected to my HiFi system. The fact that you can only pause/fast forward music searched for on my computer (on Apple Music) is pretty ridiculous considering how well everything else in Apple's ecosystem works flawlessly..RobfromaboveVersion: 4.5.1

✓ Have baked app that could be so much moreA typical app from apple that only does almost the minimal amount needed. For instance I can search for tunes on my subscription with Apple but in remote I can’t. Only songs in my library. I want to play only hi-res music files, I can’t on remote…. It really is just a start and stop app for me..NickinCanadaVersion: 4.5.1

✓ It functions how it used to, but not how it should now.This App was great for controlling a computer with iTunes or an old AppleTV. You could even control Audio Output to different devices. Things have changed a lot. Since then; we have have new Apple TV’s and HomePods. AirPlay 2 means you can control different devices together or independently. New AppleTVs can be controlled using the AppleTV remote App, and HomePods can be controlled using the clunky Home App. It would be great if this app was resurrected so you could have the control we used to have, but take advantage of the new devices too!.SalvoDanVersion: 4.5.1

✓ Needs background and fast forward and rewinding supportEvery time I fast forward and rewind a song the app shuts down. Would be very helpful to use this in the background too..JakeGorrieVersion: 4.5.1

✓ Has become completely disgusting garbageIt used to work fine, now all of my phones and macs that I use together refuse to connect , updating and rebooting doesn’t help. Just wasted another few hours trying to get our living room mac mini to connect to my iPhone. No way. What a sad joke..Decypher666Version: 4.5.1

✓ What the hell has happened in latest version??I have used this app forever - never a problem. Have latest version of app on iPhone 6+ running iOS 8.1.1. Apple TV 3rd Gen - all LATEST software. Randomly app has started continual swapping in/out of screens without my interaction. Happens all the time. Have to close app & reopen to resume for single interaction before it starts again. Worst experience is finding app support!??! So this review is to get hopefully to someone who can help..NicbieVersion: 4.2.1

✓ Fairly effectiveIt useful for its purpose. I personally have a really big library, over 25,000 songs downloaded and who knows how many just in iCloud, and I’m taking the scenic route in rating and loving them. It would be nice if I could “love” or “rate” them through the app, then they get added to various playlists on their own - instead of needing to stop what I’m doing, going to my computer, unlocking it, navigating to the song, and liking or rating it. Think about it..SDucky(esq)Version: 4.5.1

✓ JunkLike most apple things it sometimes works and sometimes doesn’t. Many times the keyboard won’t work which is frustrating..WanderingwestVersion: 4.5.1

✓ It kinda works, but...Apple seems to have orphaned this app since they want people to be so irritated by its lack of even the smallest features to help people use it that they switch to paid Apple Music subscriptions. When I view my music library in BluOS App, and select Genre I can then view songs, composers, albums, artists, etc. But in Apple Remote I can only see songs grouped by album. Annoying if you are trying to find an album in a genre among many. What I would love would be the column browser from iTunes in the iPad app, that is and always has been the most flexible tool for finding stuff. Ironically its one of the most ancient, since like the rest of the original Macintosh UI they cribbed it from the Smalltalk browser of the Xerox Alto from the 70s..When will they QA this crapVersion: 4.5.1

✓ Doesn’t workWorked perfectly using my iPad as a remote to my Windows laptop. I now have a MacBook and it has never worked! Crazy! Sort it out please otherwise what is the point of this app, it’s really annoying. Helped me out playing music from my iPad when I’m the other side of the studio to my laptop plugged into a speaker (I’m a dance teacher.) oh well now I’m back to doing it the old fashioned way. Such a shame!.LbafeeVersion: 4.5.1

✓ Cool concept. Misses the mark for Apple Music subscribersRemote is a cool concept. It lets me adjust the Music volume playing on my Apple TV or iMac from my iPhone or iPad. In theory, it could also let me change what’s playing. The in theory part is that I subscribe to Apple Music and have had my subscription for over 5 years. Remote let’s me select among “my” recordings in my Apple library. This is basically the music I ripped or purchased before I started subscribing to Apple Music. It does not let me select Apple Music subscription tracks. It does not let me select Apple Music radio stations. At this point it basically lets me select tracks I’m not very interested in. That’s really limiting..Abq MichaelVersion: 4.5.1

✓ Not working well anymoreThis used to be a great app but recently it keeps glitching. When my phone screen goes dark and I have to wake my phone up again it just keeps flashing and doesn’t work at all. I have to swipe the app away in the background and open it up again. It does this every time now. It’s unfortunate because I like the app better than the remote that came with my old Apple TV..Leslieb01Version: 4.5.1

✓ Missing key featureThis is one of the most used apps I have on my IOS devices, using it to control a headless Mac mini music server. There are no iTunes alternatives available I’m aware off, as such it is important to me that it continues to remain relevant. For the most part it works flawlessly with a local music library, what it doesn’t do is quite astonishing, it doesn’t allow selecting music from Apple Music. If I choose an album or song in Apple Music using Remote Desktop from a Mac and then start iTunes Remote on iPad it appears in now playing and functions normally so it seems feasible. Please Apple update this app with Apple Music functionality, don’t make me email Tim Cook over such an obvious shortcoming. Updated: Apple is rolling out lossless HiRez Apple Music soon, yet this their only remote app for controlling the Music App still cannot see any of the Apple Music streaming stuff. While Roon and Audirvana's remote apps can do just that with their apps controlling HiRez streaming services like Qobuz and Tidal..SchmidlapperVersion: 4.5.1

✓ ITunes remote now broken!We have two Apple TV2's, and have happily used our 3 iPads two iPhone 7's and two older Mac Pro computers to play our music from the cloud. Until now. The oldest iPad has had the remote app disappear and now it won't download from the AppStore due to incompatibility. My iPad mini and wife's 2017 iPad all have issues with ITunes remote. The Libraries show blank screens as often as not one moment and then appears next time I try. That's five Apple devices crippled all at once!.QueReviewVersion: 4.5

✓ Does not workDoes not work with iTunes on windows. The remote button does not appear on iTunes..678&&*Version: 4.5.1

✓ Works perfectly on iPod Touch and iPad, forget it on iPhoneI have this app installed on my iPod Touch, iPad and iPhone (14 Pro) and have to say that the user experience on the iPhone could not be more different than on my other two devices. On the iPod and iPad, it instantly displays my TV and Music libraries, lets me browse easily through my albums and TV series, the thumbnails load in quickly and all in all it’s a completely hassle-free experience. On the iPhone, it just doesn’t work. Ever. I have uninstalled and reinstalled the app dozens of times, have paired it with my library dozens of times and yet every single time it fails to find my libraries. Every. Single. Time. It has to be the single most frustrating app Apple has created and on the iPhone I cannot recommend it..Jason.666Version: 4.5.1

✓ Why can’t we search Apple Music using this remoteBuggy, but biggest drawback is that you can only see existing playlist. We want same feature as Spotify connect. Layout is very rudimentary. If no upgrade like Spotify connect that has devise access I will go back to Spotify..Leopavel-calgaryVersion: 4.5.1

✓ Gets worse each releaseAs the app is bugging me for a review, here goes. Every time they mess with this, it gets worse. Now it seems to be unable to play most of my albums in the correct order - it even lists them on the screen with the track numbers in the WRONG order. The sidebar of artists gets out-of-whack with the right hand pane showing the albums, so tap on one artist and get the preceding artists albums. Great. Bet you couldn’t have found that in QA. Then there’s the Up Next which you tap on top right, it appears and then mysteriously a few seconds later it sometimes jumps to the top left of the screen (iPad version). What’s that about? Still no return of the star-rating capability that was stripped out because, eh, who knows...MVP no doubt despite its previous existence. No ability to access Apple Music being a subscriber - so playing an Apple Music playlist is impossible and if I want to play an album from Apple Music that isn’t in my library, I need to add it in my Music iOS app, then come back to the remote app (linked to my iMac), find the newly added album and play from there to get it streaming on my Airport Express. Clunk. Clunk. Clunk. Really Apple. Sort your QA and dev process and then maybe ask for reviews? Couldn’t live without some form of remote to my iTunes but really, if another option existed, I’d be all over it..JemNoHowVersion: 4.5.1

✓ Can’t use remote through Apple TVI used to be able to use remote to play music and control the volume on my old Apple airport. Since I got a new apply tv I can’t get it to work..Ewen61Version: 4.5

✓ Not sure what happened…This used to be a great app. Now it refuses to connect to my devices all of a sudden. It freezes on a blank screen, and it’s on an IPhone 14 Max Pro so they can’t even say my device is out dated..JordyDaleyVersion: 4.5.1

✓ Keyboard fiction on older models.Keyboard function stopped working on older models. Easier to use original remote.ShanE rrrrrVersion: 4.5.1

✓ Lossless, Apple Music Service, etcI don’t understand how you can put out Lossless and not have a way to run it remotely. Obviously Airplay 2 doesn’t support full lossless so the best way to do it is hook a Mac up to your stereo through USB and use the stereo as a DAC. BUT this app doesn’t give access to Apple Music the SERVICE…it only allows access to what’s been added to the local library on that Mac. This app needs to work like Airplay or Apple needs to build a streamer that does work with Lossless and Airplay. I know I’m in the minority but this is a corner of the market that isn’t being served. Or just let Roon access Apple Music (again, the service)..FalcatrazVersion: 4.5.1

✓ BuggyWorks for a bit then flashes on and off trying to connect to my library and between my Apple TV icon. All I want it to do is to be a remote control for my Apple TV. It’s useless after a few minutes but closing the app when it bugs up makes it work again for a minute or two only..KingdozVersion: 4.5.1

✓ When it works it's greatThe apple TV box has to be restarted frequently because the remote app stops recognizing the apple TV box frequently. When the remote app is connected and recognizes the apple TV box it works very well, just like the Siri remote device that comes with the apple TV box. But during use the remote app always forgets about the apple TV box and then the only way to get it to work is to restart the apple TV box. I'd use it instead of the actual remote if this bug was fixed..Ruth FanninVersion: 4.5.1

✓ Doesn’t workEvery time my Apple TV asks for my password, even after repeating the same operation. Very irritating..#%%~\_Version: 4.5.1

✓ GlitchyLibrary keeps dropping out making the app frustrating to use. Always requires to be reset up every use..Boss1976Version: 4.5.1

✓ Not working some days so veryfrusyingNot working done days :( When it works love it.Missjuls2012Version: 4.5.1

✓ Worked forever - but now broken…One of my key apps on iPhone and iPad. Until I made a mistake and signed out of HomeSharing. I can’t sign in again. Yes, I can flip the switch to “green” - and it asks me if I want to sign in with my or some other Apple ID. Either way, this is the end. It’s not signing me in: The next time I re-start this app, the “home sharing” is off again. As a result, I can’t use it anymore to control my Apple TV (a music library I can add manually). Please fix this!.BitzgisfVersion: 4.5.1

✓ Bear minimumThere are many features in iTunes that you cannot control, such as AirPlay. They could’ve made the remote into a really awesome app where you can control much more than just the basics such as being able to edit song information or change certain settings, which would make it a very appealing app..AuhsoiVersion: 4.5.1

✓ Home Sharing FrustrationUsed to love this app but recently it’s really just stopped being fit for purpose. The home sharing synch with iTunes just doesn’t work anymore. Maybe an apple issue but it’s rendering this app pointless. Only work around I have found is to switch home sharing off from ITunes and then back on again. Even then that’s only temporary and hit and miss. Don’t have the same problems with Apple TV but then again don’t really need the app for that. I keep checking in the hope it gets fixed..LkjrvebouybVersion: 4.5.1

✓ Not very goodThis app is trash, it almost never connects to your tv.BubskimVersion: 4.5.1

✓ Keyboard doesn’t workSo frustrating that I can’t use the keyboard to enter usernames and passwords anymore. What’s going on?!.HarlekkinVersion: 4.5.1

✓ Works, but could be tremendously improvedMusic doesn’t show on Home Screen when using this to control a library, nor does it show in the now playing section. Seems like there is no integration between this app and the Apple ecosystem which is one of the brand’s main attraction. This can easily be improved. Home sharing does not always work, making me rely on manual adding of the library which might be causing this issue in the first place..Satyajeet DhandaVersion: 4.5.1

✓ Apple remote - iTunesI often have to restart iTunes so the remote can see the Library. Both Mac and windows..ThickLensesVersion: 4.5.1

✓ Poor app that rarely worksHasn’t been updated in years. Absolute fail.Biff12126543Version: 4.5.1

✓ Needs an UPDATEThis app has been a staple for home control of my music forever. However, it’s still limited to the music that I’m sharing over home sharing it will not allow me to pick up radio stations or channels that are offered by Apple Music or in the Apple Music library. For gods sake, it’s still called iTunes Remote. Apple: we love this ability and app. Isn’t it about time it became Apple Music Remote and allowed us to choose all the same great streams and music as Apple Music on the computer can?.MadhornytoadVersion: 4.5.1

✓ It technically worksThe app does work as advertised and will let you connect and control your computer or tv. But the problem is that it lacks the ability to search the Apple Music catalog and the user interface is very reminiscent of the old iPod ui and honestly just needs a bit of a face lift. Personally I would love it if it gained the ability to control more apple devices rather than just iTunes and Apple TV or even better would be if it was integrated into the default music app..JacobWatson112Version: 4.5.1

✓ Desperately needs updatingDoesn’t even show all the music in library. So for every other song you still have to manually change on the Mac..ScalenesqueVersion: 4.5.1

✓ Could do with more functionality or just airplay from the music appIt would be nice to have a browse/search function for Apple Music. I don’t have a Bluetooth speaker so I just use my Mac connected to a 70’s HiFi so it’s useful just to be able to remotely get music playing from my phone. But because I have Apple Music, I want to be able to look up new songs in the remote app or airplay from the music app. It’s nice having good volume control and easy ways around my library..Wacky hamsterVersion: 4.5.1

✓ Great when it worksShould be brilliant but it isn’t. Easy to set up & connect for airplay using iPhone or iPad but every single time i go to use despite clicking the box that says “stay connected” I have to reconnect to iTunes which is major pain. Then other times for no reason it can’t even find my iTunes library. Come on Apple sort it out & make it work like it’s supposed to!.BigaldadoVersion: 4.2.2

✓ Needs fixing and improvingIt’s Ok but still doesn’t refresh artwork whilst I’m playing different singles on a currently playing playlist. It just keeps displaying the artwork from the track before even though the text etc is updated. Sometimes the new artwork is displayed for each new track played in a playlist but sometimes it lags and sticks until I close and reopen the app. It gets frustrating constantly closing the app just to bring up correct artwork in a singles playlist, it would be quite good otherwise. I also hope for future full access to track metadata from my iPad etc in the app? Really, with the forced change to Apple Music too for Mac users this app especially needs an update.Monzo etc dump the banksVersion: 4.5.1

✓ Would love an updateNo way to favourite tracks or filter library by favourites..Blackiron12Version: 4.5.1

✓ What’s changed?Freezes, often cannot find the Apple TV. Very frustrating to use. Use to be perfect, but the past month or so, totally un-useable.BiffShaunVersion: 4.5

✓ Kinda buggy but works great when it’s notWhen I’m trying to control iTunes on Windows most days when I try to use this I have to disable and reenable home sharing on both the app and iTunes. However it is brilliant to use with iTunes especially if you have an Apple Music subscription as your music on iTunes is synced with the library on your phone..IAmAGamerOKVersion: 4.5.1

✓ 100% TOTAL GARBAGEI’ve had iOS devices since my iPhone 4s. (Back in 2011) This app used to occasionally work back then. Occasionally, if you tried really hard, you might be able to get it to work. Not anymore. You can try all you want. It won’t work on my iPads. It won’t work on my iPhones. It won’t work on my Apple Watches. It just doesn’t work at all… anywhere. I’ve called Apple Support many times, and they can’t help either. They can’t explain all the bazaar behaviors. They can’t explain why Apple TV recognizes it, but it still doesn’t work. They can’t explain why my iPhone shows up multiple times on Apple TV. They can’t explain why my Apple TV shows up multiple times on my watch. They can’t explain why Home Sharing doesn’t work. (Never reliably did, that I can recall.) Apple once took pride in their products, but that was because the company’s founder cared. With his passing, so went the company’s pride, and its quality products. It’s a shame. A real shame..MoldyOldyComputerGuyVersion: 4.5.1

✓ New version looks nicer but doesn't workThe new version looks a bit nicer than the previous one but unfortunately doesn't seem to work. Whenever I try to select a song it flashes up a screen that says Coming Up but then fails to play anything. Then some time later it suddenly starts playing. Very frustrating. Wish I could go back to the old version that worked most of the time. :(.AbabnzVersion: 3.0

✓ It’s ok - not greatThe app works ok - it’s a bit limited - I.e. when I browse by artist I can’t then browned by album for that artist - all the artist’s albums are simply shown as a list - which means if I start playing one album it keeps playing on into the next one. I’m happy to work with Apple if any assistance is required. Thanks.HeadkandiVersion: 4.5.1

✓ UnstableUsed to be a great app but recently has become unstable as per all the reviews previous. It just won't stay connected to the Apple TV. You have to close it down and restart the app if it's left alone for more than 3 minutes. All of Apples instructions to fix the fault have not worked. Hoping Apple will send an update to fix the glitches soon but this app could be low priority due the new hand held touch remote they are marketing..RockmusicianVersion: 4.2.3

✓ So absurdly basic and finickyThis functionality should be built straight into Apple Music.TheFrogTriggerVersion: 4.5.1

ITunes Remote works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ITunes Remote.