Solitaire by MobilityWare App Negative ReviewsMobilityWare

Solitaire By MobilityWare Negative Reviews

4.7
4.76977 star

Total 57 Negative Reviews

Solitaire by MobilityWare App Complaints & User Negative Comments 2024

Solitaire by MobilityWare app received 57 complaints, negative comments and reviews by users. Have you ever had a bad experience using Solitaire by MobilityWare? Can you share your negative thoughts about solitaire by mobilityware?

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Solitaire by MobilityWare for Negative User Reviews

Update pleaseBadly needs an update. The new version takes forever to load and new deals freeze for up to two minutes when making the first move. I’m not impressed. The old version was much better..Version: 6.2.0

Always rubbish updatesYet again the developers do their best to destroy a good. If they had any sort of intelligence they’d know to test updates before releasing and to make ‘new features’ set able. So now we have new ‘levels’ to deal with that can’t be disabled. All I want do is play the game I paid for in peace but they keep on messing about with it and ruining a good game. What a bunch of morons. Looks like they’re continuing to mess up a good app. Now they’ve added ‘daily goals’ that are yet another distraction to just being able to play the game. And there’s no way to turn it off. Still a bunch of morons. How difficult is it to make something this simple work properly. So. The latest update: now you can no longer slide any of the cards. Not from the top of the drawn, not from any of the lines, not from the cards gathered at the top. Come on guys. Really? OK. So I see card ‘dragging’ is now optional. Not sure I see why this is needed but at least I’ve been able to reset it. And would you get rid of that big tick on the screen for the daily challenges. There’s no reason for it to be there with daily challenges turned off. And why is the only way to give feedback via updating reviews?.Version: 6.6.0

Unnecessary flutter destroys the gameI have found that with the attempt to supposedly make this solitaire game better, Mobilityware developers have destroyed the game. Not moving a card quickly enough will trigger strobes around the card(s) to give a move. The effect of this is pressure to move before the strobe hits. Tapping a card that cannot be moved causes the card to jiggle. A splashing of the suit occurs when cards are placed into the foundation. These last two items destroy the relaxed feeling most seek when going to play solitaire. For these reasons this version of solitaire is not enjoyable. There are many exciting games available. Solitaire should not be one of them. For this reason I have cancelled my automatic subscription renewal, and will most likely wait a few months before trying this game again. Hopefully by then we can get back to the basics..Version: 6.6.0

Don’t waste your moneyThe interface is terrific. However the algorithm makes the game worthless. The developer will argue with me but I’ve been “playing” this game for years and know better. Simply, the game cheats on die rolls. Put the computer’s puck on the bar, it gets back in play the next roll (regardless on how many slots are occupied) while your puck sits on the bar until the computer is assured of a win (this is the one occasion where YOU will suddenly roll double after double . . all miraculously for occupied slots). Get all your pucks past the computer’s and watch how many double sixes the computer can roll in a row, while you roll aces and duces. I say I’ve been “playing” this game for years . . . Well, by “playing” I mean until the game’s stored doubles cache kicks in . . . Then I just quit without finishing the game. Because, if played out, you will lose. But the interface is nice. LOL Oh, I forgot to mention, the game does accommodate rolling physical dice as opposed to the computer’s rolls. Super convenient to have to carry physical die with you in order to have a fair game..Version: 6.6.0

How to spoil a perfectly good appI loved this... until this latest version. Despite a few improvements, it’s truly awful. -Takes time to load in a lame self promotion attempt, even when the app was already open but in the background - Forces you to choose ‘awesome’ to dismiss the tedious information that repeatedly tells you that you can change the background for example. If there is a way to get rid of that I haven’t found it. I am reverting to the older version if I can. Or, I will delete this app..Version: 6.0.2

Why must you mess with a great app and make the User Interface terribleI”ve used this app for years and enjoyed it. With the latest update you completely changed the look and feel and I hate it. Nothing is where I am used to. This has not made anything better but many things worse. Please add an option to use classic layout or you will lose me. It also reset my statistics without me telling it to..Version: 6.0.2

Was great until a couple months agoApp still works great on my iPhone but not my iPad. As other reviewers noted, on the iPad it is delayed to open , then the hand is dealt except for the last card which takes another couple of minutes. My iPad and this app are fully updated so maybe the app, which has not been updated for a couple of years is not compatible anymore for iPad?.Version: 6.6.0

Not a fan of the recent changes 8/18Bought the app and have enjoyed it for years. It’s a simple game you can play for fun, stress relief, etc. No biggie. However, the recent overhaul now forces you to look at their logo (an ad for them) while everything loads (allegedly) for a surprising length of time. Every single time you open the app (even if you haven’t closed the app and just switched apps for a second. Ugh! This was not the case before. Their customer service folks are nice... but their response was not satisfying. There is no need to have to wait that long... and no, your solitaire/company trivia is not fun. Please... just let people play the game! I may just delete the game and move onto another company. :-( Update: 12/18 — more changes in update that are a distraction from the game. Forced to pick king or queen-type personality, forced to sit through more stupid screens about some new points program. I want to pick up my phone and distract myself with a game of solitaire... not be bombarded with carnival graphics that you can’t shut off. These updates are so frustrating. I hope they are making buckets of money, because I see no point in the nonsense..Version: 6.1.1

How to play SolitaireYou should reward good players to incent them to share their winning gamrs eg fewest moves , so we can all learn how to play better….that’s in your interest as more will want to play more….Version: 6.6.0

Don’t like the new formatI don’t like all the interruptions during the game.... Pop ups telling me where I am during play. Show me how to eliminate extra ways to play please and just let the game be. I don’t need to know I’m half way through. Let me find out for myself. I like the way it used to be before you made these changes..Version: 6.6.0

3 Stars?Mainly because there was a time where MobilityWare had simple Win graphics. Now, they are ridiculous. I won! Yay! Now I exit as soon as I win OR lose! Much simpler....Version: 6.6.0

My FavoriteUPDATE - This USE to be my favorite until this last update!! I agree 100% with the others who are saying this latest update ruined it. I hate it! The new lay out is terrible and my running high score (vegas accumulative) is gone from view, I have to purposefully look it up every time instead of it being in constant view. The new graphics & UI are obnoxiously inconvenient and were much better the way they were. If I can’t change it back to how it was before the update, I will be looking for a new favorite. Love this game. Played a lot of others that don't have the features this one does. Smooth graphics with a lot of options - you can change the background and card backs with their numerous selections or your own pictures - a feature I love. You can turn animations up or down, play different versions ( I like Vegas scoring), and select different card faces such as regular to easy to see. Too many options to list - in short - you can't go wrong with this one! I've had it for years and it just keeps getting better. Thanks for the great app!! A+++++ 👍.Version: 6.0.2

Strike threeEven if, as the condescending popup says, you needed to rewrite the program from scratch due to new technologies (I'm skeptical), you didn't need to ruin the gameplay. It's still painfully slow to launch. Tip, if you're making your app slower to start you're screwing up. It still has that stupid 'tips' screen - which is utterly without merit and slows things down even further. I still would prefer to set the percentage of winning/random deals ahead of time and just play my game. - fixed I intensely dislike the bright flash for a solving a deal. - fixed On the good side, the status bar is back and play doesn't feel as painfully slow. One more version. I think if that stupid tips screen is still there after the next version I'll just delete the app. As it is I use the tips screen to remind me that the game has been mangled and just shut it down. That stupid and utterly without merit tips screen is still around. Almost make you wonder if the company pays attention to these reviews. When I read them that screen appears to be universally panned. Three updates and the stupid thing is still there. Three updates and it's still horribly slow to load. You lose..Version: 6.0.6

Too many silly animationsThere are too many silly animations at the end of the daily challenge. Tried to turn them off, but none of the settings achieve this. The paid for version has less features than the free version, it also keeps trying to get you to play random deals even if you have the “winning deals” selected. Not worth the money just to avoid seeing a few adverts. The developers seriously need to enable more things like animations and deal settings and fully support the users choice rather than keep trying to force things on them..Version: 6.6.0

Great game!My favorite game! I've played solitaire the old fashioned way for over 60 years, and I love this app. I especially love being able to choose my own photos for card backs and background. There is, however, one thing I dislike about this game!!! 😡Whenever it is up and running my Bluetooth is engaged! Why does this happen? I have sounds turned off in settings. I wear hearing aids, and this causes the sound level I receive to decrease. For example, if I’m playing solitaire and watching the news, I have to turn up my TV sound. Very annoying! It would be a 5 star rating otherwise. 2024 Update: among other things I like about this solitaire app, and which drew me to it years ago, is that it’s Ad free!!! However, that has changed…in my view. Now, every time I open it, I get a banner telling me to go to the Game Center. I’m a solitary solitaire player. I enjoy it, and play it for my own amusement. I’m not interested in gaming with others, nor do I care about keeping track of my own score. Yet, the Game Center Ad (which is what it is) annoyingly pops up whenever I open the app. PLEASE remove this!.Version: 6.6.0

Latest update truly awfulI have played this game for years: simple, elegant and classic. The new version today has to be a joke, right? Slow, unresponsive, but most of all, it looks like something from the 1980’s. Ugly, and cheap and tacky. Why? Please bring back the old look, it was so much better. Update 03/12. After the last update, I didn’t think you’d go and make things even worse. But somehow you’ve managed it. This was an excellent, simple, competent game of solitaire. Then the previous update led to my comments above. Now you’ve introduced a whole new level of tackiness with these stupid levels, which can’t be turned off. As you clearly haven’t listened to any of the reviews on here, I guess it’s time to find another game of Solitaire. If you’re looking for a naff, cheap, tacky, ugly, glitchy game, then this version is for you. If you want a simple, classy, peaceful, efficient version, look elsewhere..Version: 6.1.0

Still works, but has become relentlessly annoyingI’ve played MobilityWare’s Solitaire app most days, for years. I paid to get rid of ads long ago, but since a recent thorough revision, the developers have undertaken to become incredibly annoying in other ways. Now they force use, or repeated avoidance, of Game Center. They provide little messages about the history of Solitaire. They encourage participation in contests, and the winning of vanity awards. Guys, c’mon, it’s Solitaire. I play it explicitly not to compete with anybody or in any way. I don’t want to share it with anyone. Solitaire, get it? I suppose some customers want these features. But, could a fella that just wants to idle away a little bit of time get a break? Give it a rest with all the ‘did you know you could change your card backs’ please..Version: 6.0.5

Need a Random Shuffle ButtonAs a player of over 100,000 games on your app on several devices over years it is clear that you need a separate button for full Random shuffle and not a slider that changes the algorithm. There are clear, predictable patterns that emerge when on random shuffle and Las Vegas scoring. Very bad! It’s not exact percentages of gain or loss but clear trends of several chunks of pattern losses and wins on a few definable patterns. For example: during a run of mostly losses it is unlikely to exceed $1000. in total losses before a run in the opposite direction usually ending in two to four successive new high scores out of less than 12 games then hanging in that score range of plus or minsus 400 points until the next slide downwards. This utilizing about 100 well defined, self imposed playing protcols to maximize scores. Please..... a real well programmed random shuffle. Thanks..Version: 6.6.0

A great format spoiled by the revampThis revamped Solitaire is such a disappointment. I loved the old format! Now I find the newly designed cards difficult to scan quickly, so play is slower. I detest the unnecessary messages (in a huge font) which appear each time I start to play the app. The loud ‘Congratulations’ pop up at the end of each game is annoying too. Might it be possible to make it an option to dispense with these garish features as we play? Alternatively, It would be wonderful if the previous format of Mobility Solitaire could be made available on the App Store - I would happily pay for it!.Version: 6.0.2

Latest update is terrible...First try at update didn’t work right...had to delete then re-install app to get a working product. Even after that, several settings are different in a bad way. Can’t turn off timed game without also turning off the score, and so on. My favorite mode of play is no longer supported, independent of time while still showing score. And I don’t care about the number of moves, but I have to have it if I want to see the score. Don’t have any idea why they collapsed several independent settings into one setting, makes those settings essentially useless. In other words, it’s not much fun to play anymore. I’m currently shopping for a different solitaire game that works the way it should. Too bad, previous version was fine, new re-write is just broken..Version: 6.0.2

Great way to wind downThough I wish they'd create some different displays you get when you win a game. I've seen the same ones for a few years now..Version: 5.1.2

Preferred it when it wasn’t so complicatedAll the points etc..Version: 6.6.0

Game no longer works on iPhone 15 with IOS 17.2.1 installedI have been playing this game for many years without problem. Now, having purchased an iPhone 15 using IOS 17.2.1, the game no longer works properly. There are levels starting at Novice ending with Solitare Legend. You need to win 10 games at each level after which you move onto the next level. This no longer works and no matter how many games you win at a particular level, you go around in a continual loop and can’t get to the next level. You can manually move up the levels but whatever level you choose, you’re stuck in the loop. I have spoken to support and have been told that they’re trying to fix this but don’t when that’s likely to occur. So, if you have the latest phone and the latest IOS, you may be better looking at other products which don’t have this issue.Version: 6.6.0

SolitaireDon’t like the new format at all..Version: 6.6.0

Tried to be clever and it didn’t workI have used this app for years, it used to be a good way to kill time when waiting in queues, on the underground even when flying but this latest update has 2 main flaws. 1) It is dog slow, don’t know what they have done in the background but launch times are now terrible and not a fan of the new interactive graphics. 2) It no longer works if you don’t have WiFi access. Seriously I can no longer play this game when I am in areas without connectivity, for me this is a deal breaker and I have deleted the app.Version: 6.0.2

Hate the LevelsPlease get rid of the levels !.Version: 6.1.0

Solitaire - what you would expectThe APP provides all the features you would expect from this traditional game. It works as it should do. I've never experienced any issues with it, and I like the opportunity to choose the back-of-card design from my photos..Version: 3.8

Solitare MobilitywareUsed to be best version of any, now more like “earn stars game” because they removed time stats in each game played. The main challenge is beating your own time. Why remove it?.Version: 6.6.0

FIX THE GLITCHESI loved this game so much I purchased the full $5 app with no ads. I’ve literally played over 10,000 games with this app. This new update is terrible. It glitches constantly when I attempt to play it. It’s much slower than it used to be, so trying to finish a game faster to get a higher score is impossible. The new layout isn’t bad, except the leaderboard is so close to where you pick a card that I touch it almost every single time, which pauses my game and it starts glitching again. At least twice now when I try to play a winning hand, it will deal and then when I start to play the cards disappear. I honestly don’t hate the new layout, aside from the leaderboard, the game just needs some tweaks. Customer service is no help. I emailed them over a week ago, and they haven’t emailed back. Even though the automatic email stated that I would be replied to within 48 hours. I’ve already attempted to delete the app and reinstall it, force stop the app, and turning my phone off and on again. Nothing works. I’m about to find a new solitaire app..Version: 6.0.2

90degreesSorry I prefer the older version.Version: 6.0.2

Childish graphicsGood game, but the childish graphics when you win kind of taint it. Older version without all the stuff was better..Version: 6.6.0

Great app but update has problems.I’ve been a long time fan of this app. However with the recent update there have been two problems for me. First, the time and battery status are no longer visible at the top of the app. Second, every time I leave the app to check those - or do anything in another app - the app has to completely reload when I return before I can resume the game. In the past that wasn’t the case. I’d love to see those issues addressed. I appreciate having the status bar back. One other problem I didn’t mention in my original review. I wear Bluetooth hearing aids and the app takes control of them and won’t allow the hearing aid app to function while I’m playing. Would really like that addressed..Version: 6.0.5

If you want updates, you must get the subscription versionThis app hasn’t been updated in years and it’s slowly dying. With the last iPadOS update, the nag banner to sign into gamecenter pops up almost every time the game is started. Yes, Game Center is signed out, yes notifications are off. If you want the latest updates (and less laggy play) you have to download and install the new version with ads unless you pay a subscription to remove them. When you do this there is no way of moving all your awards, titles, and scoring from this version to the new one. In other words, over a decade of playing GONE! If I’m going to lose all game history and pay anyway, after many, many years it’s time to look at a different vendor for solitaire..Version: 6.6.0

DislikeDon't like the new version.Version: 4.10.1

Used to be a great appBut with every update it gets worse. I contacted the developer a while ago, but nothing seems to be done with the game not responding, hanging etc. New options are added every update, but the basic fun game from years ago is no longer there. I’d pay for the five years ago version....Version: 6.6.0

SolitaireGenerally a very good version of the game. However it is very irritating. The makers have set it up so that it messes with the sound system of the phone. This is to make more money with the adverts that blast sound at you. I use headphones listening to music or the radio as I am playing. When an ad comes you get blasted with sound and often the music app or radio app get switched off. That's why I have shifted to another solitaire app..Version: 5.1.2

Prefer the older editionI don’t think the recent update improved the quality of the game..Version: 6.6.0

Not happy with the changes you have madeI have been using your game for a very long time, I really liked the layout. I cannot understand why you have changed it. The cards look to small for the numbers, why have blank looking cards on the background, I cannot see this is needed. I do not like the squashed look with the settings buttons at the bottom. Is there a way I can have it looking as it was. As you can tell from what I have said I am not happy at all with what you have done, sorry to have to say this but I think it is horrible. I Jenny goodman.Version: 6.0.5

Not listeningI've see enough feedback to show you're not listening. Redesign the game how you've always had it. It's why people choose this game over all the others. Like one player commented "It's now like a Zynga game". Disappointed that developers have changed the look and feel how they like it...not how players like it....Version: 6.0.2

ReviewToo much advertising. Sometimes hard to get out of it..Version: 6.6.0

Daily Challenge no solution, no helpHave it the buffers with the Daily Challenge today (25 September 2023) Tried every possible alternative play that I can see and reach a point where there is no way forward. Hints cannot solve it either and there is no “we can see you are having trouble” to show the way to show the solution. Have not had this happen before in all the months / years I have played this otherwise excellent App. Can only think its a bug! The height of frustration is putting it mildly as there appears no way to solve this hand..Version: 6.6.0

Retro lookIt is good to see there are still developers who know how to destroy their own games. I wonder why you have gone from what I found to be enjoyable game to the latest update. Why go for the retro look. But there must be wiser brains that have thought this would be a great idea. Also it isn’t hard to get the highest score & fewest moves. That is if you don’t mind playing the same game over & over. You just need to remember which is the correct sequence. Anyway you have lost me . You should change the rating so if somebody wants to give no stars then they can not force them to put up 1 Star to leave a review..Version: 6.0.2

Old version was betterI’ve found since this update that my battery is draining much quicker and the graphics have made it much slower. The old version was better.Version: 6.0.5

Newest update has ruined my favorite game!!I don’t think I’ve actually ever written an app review but after the newest update to the app I’ve probably had the longest I just had to. I can’t stand the new update, I used to love the random slider and just getting either a random game or a winning game, I don’t like having to pick if I want a winning game or a random game. The new graphics and animations give me a feeling this game will now be another battery drain, even with the animations clicked to minimize. I dislike how zoomed in it feels, I feel like it was optimized for a toddler to play. The cards appear to not move as smoothly as before either. I’m just super unimpressed and really regret updating the app, I wish I could go back to the previous version. Now I’m going to have to find another solitaire app to download :(.Version: 6.0.2

Great game butSTOP ASKING ME TO SIGN INTO GC!!! (Will change to 5 stars if you do).Version: 6.6.0

Fix your program for dealing cards — it’s brokenYou’ve obviously decided that your game isn’t difficult enough. Therefore, you’ve decided to deal pairs of cards of the same color, one on top of the other. Almost every hand has, for example, two black nines, or two red tens, or two of something else of the same color, together in the same stack. This makes these games much harder to win, as you know and as you have no doubt intended. Please stop this and fix it now! The odds of getting two cards of the same number/face and same color on top of one another, hand after hand after hand is astronomical. I don’t appreciate being manipulated by your organization. Give the players a fair random deal each and every game. That’s not asking too much. I love to play your card game, but only if it’s fair. It’s not fair now!.Version: 6.2.0

Developers mistakeI’ve used this app for 2 years. I purchased 3 other games from this developer because of this one. Now I wish I hadn’t. This abomination is not what I bought and no mount of fixing will make it better. I’ve asked the developer to consider an alternative that may satisfy but all I get is a canned reply. Zero customer satisfaction. Never will purchase another Mobilityware app. Update: Please don’t assume that the canned responses make up for a lack of credible customer service. Kicking the can upstairs to a “development team” is not accepting responsibility for what was done to this app. And it’s not showing consideration to the numerous customers who have complained in this space. I’ve made my case, added the suggestion to role this back or change the model for the Solitaire version in the app store that does not allow ad removal, to one that does. If there are others like me that are frustrated by this, check out the Solitaire+ app from A-Star. LATEST: Looks as though customer service kicked this debacle upstairs to the development team. And they’ve punted. No updates or fixes for nearly 4 weeks. This developer no longer cares to address any complaints. Don’t waste your money. Bad reviews outnumber good 10 to 1 or better..Version: 6.0.5

FailingPlayed for years, was a 5 until the last month or so. Game keeps freezing before the Play button will work, & then after the cards are dealt, the card on far right takes a looooong time to turn over before the game can start. VERY Frustrating..Version: 6.6.0

Now patheticThe latest “update” is risible. What was a nice game to play has been diminished by an interface that can only be described as a reversion to game MMIs of the ‘80s. On an iPad (at least) it seems impossible to select a card face that shows the entire card without picking the one with miniature suits, and there is no way to revert to the older style. It’s also slower to finish a play. Pity they forgot KISS, or maybe they’re trying to appeal to three-year olds..Version: 6.0.2

Solitaire by mobilitywareThis is the worst Solitaire game ever. I can’t get into a rhythm. All the losses in a row. It’s a joke. The last time I’ll be playing this stupid game..Version: 6.6.0

SolitaireI paid for this version thinking it would get rid of advertising. When opening a new game i get this anoying screen showing another game for me to try. All I want is Solitaire nothing else.:-(.Version: 4.0.4

I can’t believe itBeen playing this game for years and honestly I find it quite annoying not so much for the daily challenges or sorts. I’m quick but god almighty somehow I’m always too slow compared to others I’m not competing to be the best there ever is but I’m always never that quick in time and less cards to finish so I do find this quick annoying..Version: 6.6.0

Lost solved gamesSince the update all the solved daily challenge crowns have disappeared. Only crowns showing from day of update. Not happy!.Version: 6.0.2

Ruined.I don’t think that they care either - always the same copy & paste “we are really...” - yeah, right. Look, if you want the ‘love’ then allow PEOPLE WHO HAVE PAID to control what they want, or DON’T want to see. I’ll give it a week, but... —— UP one star. I uninstall this regularly, when the updates become too annoying, but today, take note, the options let me get to a point where I can play ‘serial solitaire’ all day long, with just a result screen. 😍😍😍😍😍😍😍 I would LOVE to be able to completely remove the awful challenges and non-solitaire stuff, but it can at least be skipped. My post is, why should I have to? Why can’t I use that IF I WANT TO? Read your feedback. Keep it simple - it why we chose you - don’t switch on us and GIVE US THE ABILITY TO CHOOSE. You might get more kids, always wanting gimmicks, and quick fixes, trends, but they are fickle - choose us. Choose not to lose our trust. I honestly don’t understand why why you don’t give existing users the rollback that they almost all ask for, including me, and do an InApp for those that like the new features. As it is, you are ruining 20+ years of trust - maybe you need to understand what failure feels like again?.Version: 6.2.0

Latest updateHave been playing Solitaire for years, with much enjoyment but I have to say the latest update has annoyed me a little. It is too much ‘in your face’ on start up, and I now find myself enrolled in the daily challenge with no obvious means of escape. I do have an old iPad with the none updated version and that will be my choice of gadget to play the game on now. Old saying apples here, ‘if it ain’t broke, don’t fixit’ !! This update by Mobility is in my opinion a big mistake on their behalf, and judging by the reviews is beginning to backfire on them now. Also why can’t I play a game of Solitaire, which I have paid for, unless I sign up for yet another form of data collection !!!!!.Version: 6.0.5

Disappointing new versionThe new version, which appeared yesterday, fortunately has done nothing to the game itself. However, the updates have made it look like it’s aimed at children or people with bad eye sight. All the buttons are larger, as is the menu. From memory the previous version still allowed sight of the phones battery and clock, but that’s gone too. The messages on the loading screen, which also appears every time, which it didn’t previously, are to me annoying. Also, the speed of the app when it completes a games is so much slower, why? On the whole it’s still an excellent game, but the new updates have spoilt it..Version: 6.0.2

Daily ChallengeI do have an internet connection but can’t access the daily challenge..Version: 6.6.0


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