3.5
3.5 star

Total 69 Negative Reviews

Radio X App Complaints & User Negative Comments 2024

Radio X app received 69 complaints, negative comments and reviews by users. Have you ever had a bad experience using Radio X? Can you share your negative thoughts about radio x?

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Radio X for Negative User Reviews

Listen again, fast forward and rewind not workingFor some reason recently the forward and rewind feature on listen again has gone wrong Have deleted and redownloaded the app but it comes back after a few uses When trying to rewind it pretty much jumps forward 10 seconds What’s going on!.Version: 58

Something as simple as radio made as frustrating as possible.What it should be: A one press launch for radio X radio station, no fuss What it actually is: An overly complicated and long winded app, Before you even get to listen to a radio station, including radio x, you have to sign up, a long list of t&c to go through just to listen to a radio station, if you haven’t deleted the app already and you decide to humour this unnecessary inconvenience you are then presented with video adverts (making this app no longer any use in the car) before you finally have the option to play the one radio station you downloaded the app for. As radio x is the only station I listen to, originally for Chris moyles show, now I I listen to Johnny and Toby too. The station is fantastic so I wanted to support the app and put up with the niggles, but this new intrusive sign up system is The final straw. The age old tune in radio app hasn’t gone down the pan and it automatically remembers the last (only station I listen too) I haven’t used it in over a year, it fired up and instantly started playing radio x, no advert, no sign up , no video, no fuss at all. I wanted to support the station by using its dedicated app but the developers have made this so undesirable that I am now dropping it..Version: 80

Storage issuesStates that downloaded shows aren’t stored more than a week and each days overwrites the previous week - but there appears to be issues with this as despite only having 1 x 72mb file currently there are over 7gb of documents & data with the app. Aside from that and the excessive ads and regular connection errors it’s a decent app. Hopefully an update will come soon to fix things..Version: 38

Plays all stations apart from X FM!Just says "Buffering..." when trying to listen to Xfm. Has been like that for the past 3 days since I first installed it. All other stations work great, what gives?.Version: 0

Constantly replaying sing I’ve skippedApp is crap, it constantly replays the song I’ve skipped even after starting a new song.. Also they play Oasis & the Gallaghers all day constantly & plug them incessantly, it’s offensive to my ears, their songs always seem unskippable too!!!.Version: 91

Good but needs bugs fixed.I am a huge fan of this app. However I often have problems with it randomly shutting off on me and I have to stop what I'm doing to go turn it back on. Hope this gets fixed with an update..Version: 2.5.2

Crashes all the time!Awesome station, terrible app. Fix bugs that cause constant crashing! iPod touch 4 friendly please..Version: 2.4.1

No AirPlayWould be great with AirPlay.Version: 2.4.2

App ads ruin appThe itself is ok but when listening to live radio, the app opens the App Store to an advertised app without asking. If you then close the store and return to the app, it will occasionally do it again and sometimes indefinitely force open the store. If anyone else has this issue, try listening live through the Deezer app. I have been using it instead and works perfectly..Version: 27.4

Please Fix Listen again and downloadWith the new version of the app I can not listen again and my downloads are not working, All I get is “Connection Error Please Try again”. I’ve click on support but it takes me to radio x home page. I’ve tried uninstalling the app and reinstalling no luck. I download catch up again via WiFi and the show as 100% complete but still no luck.... Please help !!.Version: 38

FrustratingLove the listen again feature and that I can listen to Radio X out and about. However there is a major issue with the app sending me to the App Store constantly advertising apps. If it did it once I’d be a bit irritated but it does it up to five times in a row which is really frustrating. Please fix this issue, I have no problem with the Adds on the radio but are the pop up adds and kicking me into the App Store really necessary?!.Version: 27.4

Sound is clicking on and offI’ve uninstalled and reinstalled the app numerous times and it still isn’t working. Don’t know if an iPhone X issue but the sound is on for one second, then off for about 8 seconds repeatedly. So irritating as I listen to Chris Moyles on my drive to work and am now being forced to listen to some other random crap due to the app not working and my car not having digital radio. Please fix this..Version: 54.1

Good but could be betterMost annoying/dangerous feature is when using the app in the car on Apple Car play why is it that when you select the app you then have to scroll down and try and find the radio station in the long list of global stations? I thought everything was meant to be made simpler in CarPlay mode so as not to distract you from driving!!!.Version: 124.1

Not as good as it could beI use this app everyday because I love Radio X. However, in Dorset it is quite unstable and just stops for no apparent reason, even when on wifi..Version: 39.5

Can't log inWas great, but I have to log in and or create an account neither of which I can do So goodbye and on to XS Manchester.Version: 80

Forward/Rewind100% agree. If app interrupted when listening to 'listen again' by call etc, or it drops out, you need to return to the start. This is a MASSIVE issue. Makes a potentially 5 star app a 1 star disappointment..Version: 4.3.4

Nice start on app.Need to add rock stations.Version: 0

Unkind appI've had this app for a few years. The earlier versions worked great. This version, rubbish. Crashes. Cut-outs. If the phone is on lock screen with the app running, when I unlock the phone, the app crashes. Without fail. I'm forced to listen to XFM on tunein..Version: 3.10.0

Sheeyat is bunkI would really like to be able to listen to XFM. too bad the app doesnt work - - please fix it !!!! in summation, this sheeyat is bunk.Version: 0

A fab app, but...This is an absolutely fab little app and I love that I can access Radio X anywhere in the world and download show to watch offline. However, at the moment, every few days I’m having to delete and redownload it because it only plays when my phone is off silent, in the app and unlocked! Sort this and it will be a 5 star review!.Version: 44

No reception after last update!Following the most recent update the app doesn’t work at all! All I get is a message saying ‘content unavailable’ I’ve tried uninstalling and re-downloading plus switching between WiFi and mobile data. I can’t even listen online as it just takes me to the app. What have you done?!?.Version: 56

Keeps closing after 15-20 secondsThe app is great for listening on catch up although since i have updated to the latest ios the app closes 15-20 seconds after I start playing a show have uninstalled and reinstalled but issue still happens.Version: 54.1

Xfm appWas great till I loaded new v4 apple OS . Now it won't load. Loved it before that. Hope it gets an update. It may work for you.Version: 0

Great except for one thingLove the app especially the listen again feature. However, there is one problem. If one is listening again and takes a telephone call, the app resets itself and you are returned to live radio. Very annoying to stop and try to go back to find your place in a listen again radio show. Otherwise, a great app..Version: 4.5.1

App has been ruinedHad the app for years with no issues and often use for listen again. However, the fact you are now making people sign up to use this has ruined the app. I don’t want to provide you my address and DOB as it’s not relevant to using the app so why are you forcing people to do this? I have deleted now..Version: 80

ReliabilitySince switching to the Global App, the app is less stable when on the move and buffering a lot more than before. I use it to listen on the move, car, walking, train etc but getting irritated with the constant cut outs.....Version: 37.1

It Plays But...Version 2.4.2 has no option to turn it off!I live in the U.S. and I like the music from this station as I'm always listening to it through vTuner on my home theater. Version 2.4.2 is the first version of this app I've used. There is no way to turn the app off, that I can see, without powering down my iPhone! And there is no artist/song information listed either. The audio is pretty good but, as I mentioned, this app needs some work..Version: 2.4.2

PoorThis app has too many problems.Version: 0

Was goodGone rubbish now you have added adds to the app. Can no longer pause the reply via Apple Watch, if connected to Alexa or anything Bluetooth! Plus I have radio x app so why is radio x almost at the bottom of catch up? Don’t listen to heart especially now local DJ’s have gone..Version: 56

Xfm not working on iPhone 4 osThe xfm app won't work on the new iPhone 4 os. I'm really bummed out. Anyone know how to fix or facing the same issue?.Version: 0

Works fine some of the timeWhen it works it’s fine but lately it just won’t open. Really annoying.Version: 89

Greedy, intrusive and liesI listen to radio x on DAB so thought I’d download the app to listen on my iPad. Didn’t even get to listen to one track. Firstly a massive list of advertisers to reject cookies for ( Greedy), this it’s not a Radio X app but a generic everybody app (Lies). Having picked radio X it then starts asking my location and what let me progress without providing this data. So here’s my question, when you broadcast this over the air for free why do you need vast swathes of personal data. The answer is you don’t need it. You just want to sell it to marketing companies. it was up to me this would be illegal as fundamentally object to this needlessly intrusive, greedy attitude and refuse to be a part of it. I’m withdrawing my custom because of this..Version: 109.0

Frequency capping on ads neededIt feels that whenever Global manage to sell an advertising placement for video ads on opening the app they forget to add frequency capping. I don’t want to see an ad for ITV (or in the past Jim Beam or Audi) every time I open the app during the day. I can cope with once, but every time for weeks is excessive..Version: 84

Great AppLove the app. A couple of changes and it would definitely get 5 stars. Few suggestions: When listening to a catch-up show could you add the time of the show in the wheel. Would make it easier to find exactly where you got up to when previously listen live to half the show. There seems to be some issues with using the pause / play button on the iPhone when it’s locked. If you leave it paused for a while the play button won’t work, and you have to unlock the phone, open the app up again and wait for the Add to play. I’m guessing it’s the adds that are causing the problem..Version: 39

BuggyThe latest version is buggy as hell. If I have a message window open or even some apps and the screen goes off the App stops playing. Looks great but I prefer the old style. I didn't have to keep pressing play every other song..Version: 48

Needs workAs an expat I love this app. Subscribe doesn’t work though. It just sticks on subscribing..Version: 33

NO!!! Do not get!They only have channels for London and Manchester and you can't change the channel, so waste of my time.Version: 3.6.1

Better design but poor functionalityNo auto downloads, subscriptions dont seem to work. HD option doesn't work, the downloads sounds like it’s on am radio. Old app was more basic but worked far better..Version: 39

What a bunch of nonsenseWhy don't they mention, before you install it, that you can only listen live if you live in the UK?.Version: 0

Takes an age to load!As the app updates it has become slower despite my IOS software apparently being compatible. I’m now at the point where it doesn’t load at all. I’ve been without access for nearly a month now. I listen mostly on the app in my car so i’m very disappointed. It is being looked into but haven’t had any clarification so far :(.Version: 71

Downloads do not workSubscribed to a show and all the player shows is download not available.Version: 33

Love Being Able To Hear Chris MoylesBut please fix the app so that we can forward through the show when it restarts. Love Chris Moyles but not that much!!.Version: 4.3.4

Forced sign up/sign in!Been using the app for years daily but can’t listen to radio x now as app keeps asking to login/create an account. Why make it difficult to listen being forced to sign up is a odd way to get listeners. Unfortunately i had to delete app please remove your sign up policy..Version: 80

Annoying bug in new versionsI’ve been using this app as I don’t have a DAB radio in my car. It’s been great up until the last couple of versions. It no longer seems to recover from a loss in signal. If the phone loses coverage, more often than not, the app will stop playing and not continue to play when coverage returns. The play button has to be clicked manually. This never used to happen..Version: 39.5

Sounds quality issues!Use it everyday for Chris Moyles show on player later in the day. Never had an issue before but since update the sound quality is dreadful. Very mono. Checked HD sound and that’s on but quality is dreadful. Reinstalled the app just in case no joy. I’ll still use but can we have the old sound quality back please..Version: 58

So Annoying !I love Radio X and use the app to listen to download of the Chris Moyles show all the time as I can’t tune in live. I hate how often I have to delete the app and re-install it as the downloads never work and no matter how many times I press the retry / restart option it never starts. Could be so much better..Version: 44

IPhone 12 no background streaming?Since upgrading to iPhone 12 the app no longer works in the background while the screen is off. Background app refresh is on in the settings.Version: 75

Great app but need to have a default station in CarPlayWhen listening with CarPlay the app requires you to scroll through a list of stations to choose one. As I only use one, it is a distraction from driving which is unnecessary as all it would take is a default or favourite. Even if you could just sort by most recently used as the one I want is always further down the page meaning I need to scroll. Please fix this..Version: 39.5

If onlySame problem as listed above. Love XFM, stream it at home, but this just mostly buffers on wifi and 3g. Would love to be able to use this on the go..Version: 0

Global and Radio X app,Both will kick you out of the apps at random times but mainly when trying to get on the subscribed podcasts, very frustrating have deleted and re added the apps but still does it:-(.Version: 107.1

Bugs galore!It is fine in the morning when I am listening to the live radio. But in the evening, I listen to the breakfast show downloaded whilst on the tube. I leave work, open the app select the one from that morning which has downloaded. My phone switches from the WiFi to data, crashes the app and then goes to live radio. Then 30 seconds later, the whole app crashes and I have to re load. This happens when I pick up WiFi at tube stations too! It is now a routine every time I leave work, crashes at pretty much the same places. Why is it happening when I am listening to shows I have downloaded?!?.Version: 53

Forces making account and collecting lots of data.I listen to Radio X every morning on my way to work. Today I got my day off, and decided to listen to my favourite show. Unfortunately on my ipad I have to register account to listen. I do not understand why you need to sell my data when I am listening to your add on air. Very disappointed..Version: 80

Good but not greatThere’s usually a problem when you pause a pre-recorded show and then try to go back into the app and play it again, it will say error and you have to close it and start again. For some reason it seems to stockpile recorded shows in the background, I had 7 shows downloaded which are circa 70mb each but the data the app takes up was at over 4GB! Have to delete the app and it’s data to start over. The opening advert does get in the way of operating the app..Version: 38

Waste of time/spaceOffers about 10 stations, 2 of which actually work. There are better apps for Internet radio..Version: 0

I’m off to TuneIn/RadioplayerTried to register and after generating and saving a secure password in my password manager, it told me I can only have 30 characters. Why didn’t you say that in the first place!? Then it told me my email address was already registered!? Tried to reset password but every time I click the link in the email it says the link has expired! Thanks to Daveporky’s review here, I’m off to the TuneIn app. I will also try Radioplayer..Version: 80

I'm very excited for this app, but it only buffers.I plan to be listening to xfm on my iphone constantly once this app begins working. But as for now, for me, it only buffers and never actually plays any music. I've tried it on wifi, 3g, and edge... always the same result. Please xfm, sort it out..Version: 0

Also having issuesI’m also having the stockpiling issue - I subscribe to the Chris Moyles show only, the shows drop in and are deleted after a week as advertised, but after a couple of months the app is taking up 2GB. Also I have a problem with listening offline to my downloaded shows. When I’m in flight mode, it only plays continuously if the app is open. If I try and do something else on my phone or lock the screen, it stops after about a minute and the app closes. Two very annoying issues in an otherwise good app.Version: 52

App and station are great but has a very annoying issueLove Chris and the crew in the morning and Johnny on my way home but have to delete and reinstall the app every few weeks as it appears to build up storage on something. Almost 7gb in a month. I don’t have any subscriptions anymore to try and prevent it but can’t seem to find out what’s saving. Any help from the developers would be appreciated..Version: 58

Good but...Great app, but as mentioned above.. With listen again, if anything disrupts the show you are listening to, the show will restart. With no way to fast forward, I haven't finished listening to any show that i have started. After a month of using this app, I have changed my opinion from 4 stars to 1. I only use this for listen again, and I have never finished a listening to a show as it restarts randomly for no apparent reason and it's impossible to fast forward. Sadly I have stopped listening to radio x and gone back to my other stations. Please fix this.Version: 4.3.4

MisleadingDoes not give local station!!!! The only station they give are in London, not anywhere close to the US. Very disappointed..Version: 0

Ok App, Too many addsI use the app in place of a digital radio whilst driving. It’s great to get the station everywhere I go, but the big problem is the ads. It never used to be an issue, but it’s now a real problem. I like to leave the screen on whilst driving so I can see the current and upcoming songs. This is no longer possible as as long as the app is open, it constantly redirects to the App Store. As I use it whilst driving, it’s less than ideal. Good app overall, but close to getting deleted in place of my own library..Version: 27.4

Dig itI like it, not enough stations though.Version: 0

Good, but 'listen again' needs workI live in the US, but love to listen to Chris Moyles. As I'm 5 hours behind, I have to 'listen again'. The issue is that every now and then, the show randomly restarts. There is no way to skip forward. My only option is to listen to it all again (which I obviously don't and switch to local radio)..Version: 4.3.4

BufferingI listen again to the breakfast show every day but at least once a week it will not play I have tried to delete app and start again with no joy, I also go to catch up rather than downloads and it still doesn’t work, it is so frustrating, please fix glitch!.Version: 66

No support linkI was wondering why the app with no downloaded shows was still taking up over 4gb of space for documents and data when the app size is listed as 61.4 mb, so I thought I’d click “App support” here on the store and all that does is take you to the website for radio x. Great station, crap app..Version: 48

Almost great...Like many, I listen from the US, so love being able to listen again so that Moyles is on during my breakfast time. However, more times than not the playback restarts within 30-40 minutes. Listen Again need to be more robust, with a scrub bar. Take a lesson from the BBC iPlayer radio, it just works, really well. Great station, great DJ's, great music, but the app is still a bit wonky..Version: 4.3.4

Needs another update for ListenAgainUsing Listen Again, if you pause, when you go back to continue playing, it usually crashes and goes back to start all over again. Very annoying, when one is in the middle of a three-hour show and has to use the scrubber to find that spot again. Please fix!.Version: 4.4.2

Buggy AFThe app worked fine until a couple of weeks ago but now it’s buggy and won’t even open! Crashes every time I attempt to open it and I’ve deleted and downloaded it again and again! I I even emailed you guys about it but got nothing back!.Version: 48.1

Horrible!!!!!!!!Doesn't work at all hard to search music.Version: 0


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