Allstate® Mobile App SupportAllstate Insurance Company

Allstate® Mobile App Support

4.77332 star

Total 820,406 Ratings

What is Allstate® Mobile? Description of Allstate® Mobile

Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more.

Have your insurance where you need it, when you need it.


Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.* Drivewise includes Crash Detection, a safety feature that can get you in touch with help if you're in a crash.

ID cards – Access a digital proof of insurance right on your phone.**

Payments – Make a payment, manage Auto Pay and review your policy bill and payment history.

Allstate Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails.

Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer.

Coverages – See policy information and details about your coverages.

Agent Access – Instantly contact your agent through the app, no log in required.

QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident.

*Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life.

Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state.

**Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.

Allstate® Mobile App User Reviews

What do you think about Allstate® Mobile app? Ask the community a question about Allstate® Mobile!

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Allstate® Mobile Pros

Help with app pleaseThe discounts and features on the app have been great until about 3 weeks ago. My wife and myself both have iPhones and both are doing the same thing now. I keep getting a message that the app is turning off mid trip and I’ve done nothing to it. Battery is full. All software updates are current. One message says trip was ended when app was turned off. N my trips aren’t starting until 5 to 10 minutes into the trip. Also I can ride with both of my phones. And one will show a braking or speeding incident and the other shows no problem and the phones are sitting side by side in my vehicle. We have to use the app multiple times when we ride together so we can remove each other’s trips depending on who is driving. Also I have already uninstalled the app and reloaded it to make sure that wasn’t the issue. Please look into this problem. Thank you..¡HannibalVersion: 12.0.0

Service unavailable almost every dayI started using this app last week. Since then I’m always getting service unavailable whenever I try to login to check my driving feedbacks. The first it happened I called the app support and she said I need to delete the app and reinstall it. This is because I mentioned that I was able to login on my desktop but not using my iPhone. So she solved my problem. However when I checked the trips they were gone, meaning I had lost the points for good driving. Today for the 3rd time it happened again. I just did the same delete and reinstall process without calling support. And of course the trips are all gone and I’m missing the reward points again. I think this a bug that needs to be fixed right away. Otherwise it’s pointless to have the app running in the background (and draining the phone’s battery without getting any reward points..AbapsterVersion: 13.0

✓   Allstate® Mobile Positive Reviews

Allstate® Mobile Cons

Need to be updated to today tech standardsThis program would be great if it used bimetallic for login. This is the only app on my phone that requires a log in but does not have a biometric ability. It would also be helpful if there was a better way to identify when you are not driving or driving a vehicle not on your policy. Great way to do this would be to utilize Bluetooth data or CarPlay data. I spend majority of my time driving in a company fleet vehicle even though I am monitored and have to adhere to the same standards of this app I still sometime have events (that are not avoidable ie someone pulls out informs of you or a simi cuts you off on the internet) that are reported to this app even though it is on a fleet vehicle. When I at work I a focused on work and should not have to removed oh yea that simi cut me off I better go into my alstate app and let them know I was driving a company vehicle. I can chat over 20 trip in one day. That makes a lot of work for me..Jdp2681Version: 15.4

WOULD GIVE ALLSTATE ZERO STARS IF I COULDLet me start by saying I’ve been with Allstate for 47 years....ever since I moved out of my parents house to attend college I had auto coverage through them. I’ve had both auto and home insurance with them since my first home purchase in 1987. So, think about how many thousands of dollars I’ve paid Allstate in that time period. The tile roof on my current home was inspected by Allstate in 2016 before they would insure the home. Per Allstate the roof was replaced 10 years ago and was in excellent shape. Then the AZ monsoon season came in July of 2018 and blew almost every tile out of alignment and broke more than a few. Five roofing contractors looked at the roof and each one said the roof was in need of full replacement due to the damage. Allstate disagreed. They wanted to “repair” the tile roof with “similar” clay tiles that did not match the San Valle clay tile because it hasn’t been made in many years. Allstate’s first estimate to repair the roof was $700 which doesn’t even cover my deductible. After months of wrangling, (8 months) my roofing contractor was able to get the repair amount up to $14,000 which was just over half what the roof actually cost us. Long story short, I’m no longer with Allstate. They have absolutely no clue what customer service or customer loyalty is all about. 47 years of customer loyalty meant nothing to them....I was just a very expensive premium to them..SN WWVersion: 13.1

✗   Allstate® Mobile Negative Reviews

Is Allstate® Mobile legit?

Yes. Allstate® Mobile is 100% legit to us. This conclusion was arrived at by running over 820,406 Allstate® Mobile user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Allstate® Mobile is 92.5/100.

Is Allstate® Mobile safe?

Yes. Allstate® Mobile is quiet safe to use. This is based on our NLP analysis of over 820,406 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Allstate® Mobile is 94.0/100.

Should I download Allstate® Mobile?

There have been no security reports that makes Allstate® Mobile a dangerous app to use on your smartphone right now.

Allstate® Mobile Screenshots

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Product details of Allstate® Mobile

App Name:
Allstate® Mobile
Allstate Insurance Company
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
Finance, Utilities
App Size:
165.78 MB
Bundle Id:
Relase Date:
19 April 2010, Monday
Last Update:
10 December 2022, Saturday - 05:22
IOS 14.0 or later

Allstate® Mobile 16.9 Update Note
✱ Version History

We hope you’re enjoying Allstate Mobile! In this update, we’ve fixed a few things to make the app faster and easier to use..

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