Allstate® Mobile App SupportAllstate Insurance Company

Allstate® Mobile App Support

4.77206 star

Total 911,642 Ratings

What is Allstate® Mobile? Description of Allstate® Mobile

Get the Allstate app — your anywhere, any-time resource for insurance needs. Add your insurance card to your Apple Wallet Easily pay your bills and manage your policy or claim. Even save on your auto policy and get safe-driving feedback with Drivewise®.

Everything you need in one place

- Access digital ID cards and add them to your Apple Wallet**
- Pay bills and view your policies and coverages
- Easily sign up for paperless bills and documents
- Start and manage your claims from the app
- Use Good Hands® Repair Network to find trusted auto body repair shops

Stay safe & save with more tools

- Get rewarded for your safe driving and get personalized driving feedback to help you drive even safer with Drivewise*
- Crash detection can quickly connect you with help if you’re in an accident
- Find the best gas prices near you with GasBuddy® pricing data 
- See what your home’s climate risks are and make informed decisions with Risk FactorTM‡ 
- Have access to on-demand roadside service for help when you need it
- Protect your identity online with Allstate Digital Footprint

*DRIVEWISE SAVINGS NOT AVAILABLE IN CA. Subject to terms & conditions. Smartphone & download of Allstate Mobile app with activation of Drivewise required. Savings based on driving behavior & may vary by state. In some states, participation in Drivewise allows Allstate to use your driving data for purposes of rating. While in some states your rate could increase with high risk driving, safer drivers will save with Drivewise.

**Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.

‡This tool is being provided for informational purposes only and may not be applicable to all situations. Use of this tool will not directly affect your coverage or insurance rates. Insurance coverage is subject to availability, policy terms & conditions and exclusions may apply.

  1. Allstate® Mobile App User Reviews
  2. Allstate® Mobile Pros
  3. Allstate® Mobile Cons
  4. Is Allstate® Mobile legit?
  5. Should I download Allstate® Mobile?
  6. Allstate® Mobile Screenshots
  7. Product details of Allstate® Mobile

Allstate® Mobile App User Reviews

What do you think about Allstate® Mobile app? Ask the community a question about Allstate® Mobile!

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Allstate® Mobile Pros

Extremely SatisfiedOnce you get the hang of the app it’s fairly easy to navigate. I love it. It’s very convenient and nicely organized. The insurance is fairly affordable and I was able to save big on my renters plus car insurance. Using drive wise, I’m able to get cash back and earn trust while doing so which is amazing for me. I love being able to have insurance I can work on building trust with and rewards. I’ll never use another insurance company again due to not being able to work on my progress with others like I can with Allstate. I am extremely satisfied with the way they have the accident alerts as well. I have children whom are mostly with me all the time so feeling safe and not alone is a win win for me. Thanks Allstate for being here for my family..Regina RitcheyVersion: 15.8

Worst AgentMy NEW agent (John) took over several years ago and I have yet to speak with him. I’ve had to call the office several times over the past few years but he is never around. I had an issue this past week and needed road side service, I never got the road side service as the person that I spoke with Christopher Moss was extremely rude. I called my agents office which says it closes at 6pm (and it was 4:45pm) and as of today he has never called me back. I will be switching agents and also have my daughter and her husband switching agents as well. Several of my friends that had Willis McKinney (before he retired and this man took over) has since left this agent John or left Allstate all together. They all agreed he is not a people person, unable to reach him, and unhappy with her services..KcpenyVersion: 13.7

✓   Allstate® Mobile Positive Reviews

Allstate® Mobile Cons

Fix phone use while driving featureBefore the phone use while driving feature came out for Drivewise, I would have given the app 5 stars. However, when I stop my car at my destination and use my phone, it is tracking that as using my phone while driving. For example, I have been giving a coworker rides to work everyday for the last 2 weeks. When I would pull up and park in her carport, I would send her a text saying I was there. When checking the Drivewise section in the app later, it showed I used my phone while driving (although the phone use was tracked at my parking location). Because of this, I have had to remove many trips due to “trip data not being accurate,” which is losing me safe driving points. I do not use my phone while driving, so it is frustrating that this new feature is saying that I use my phone during my trips. Now I’m not even sure how long I have to wait before stopping before I can touch my phone without having to remove the whole trip data due to this error. Please fix. The rest of the app is great..Bchan5Version: 14.0

App does not seem to reflect bill accuratelyI logged in to view my balance for June because my payment was not deducted from my bank account as I was on auto pay. It showed on the app that I was still on auto pay and I owed $0 for June. We had made several changes to the account for the prior month and removed a car and they were issuing credits so I assumed that is what was reflected. So my bill for July was double!!!! Suddenly I owed for June and July and the reps blamed me stating that I didn’t make my payment for June so I owed for both months. I have all the proof, thankfully I took pictures and I have all the text messages between me and my agent ( who no longer works for the company)during the month of June. I am on disability for a work injury and I can’t have mistakes like this happen because I am very strict on what I pay with each check. They still have not figured out what happened and I still have an outstanding balance. So in the mean time I am paying what my premium should be until they figure this out. This is not my fault..Annoyed hollyVersion: 13.5.1

✗   Allstate® Mobile Negative Reviews

Is Allstate® Mobile legit?

Yes. Allstate® Mobile is 100% legit to us. This conclusion was arrived at by running over 911,642 Allstate® Mobile user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Allstate® Mobile is 92.4/100.

Is Allstate® Mobile safe?

Yes. Allstate® Mobile is quiet safe to use. This is based on our NLP analysis of over 911,642 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Allstate® Mobile is 93.9/100.

Should I download Allstate® Mobile?

There have been no security reports that makes Allstate® Mobile a dangerous app to use on your smartphone right now.

Allstate® Mobile Screenshots

  • allstate® mobile iphone screenshot 1
  • allstate® mobile iphone screenshot 2
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  • allstate® mobile iphone screenshot 4

Product details of Allstate® Mobile

App Name:
Allstate® Mobile
App Version:
Allstate Insurance Company
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
Finance, Utilities
App Size:
247.07 MB
Bundle Id:
Relase Date:
19 April 2010, Monday
Last Update:
25 April 2024, Thursday - 13:17
IOS 15.0 or later

Allstate® Mobile 18.6 Update Note
✱ Version History

We’ve been busy updating the Allstate app including: We’ve rolled out a modernized Drivewise experience to all users, streamlining access to driving behaviors, driver details, and recorded trips. Introducing Allstate® Identity Restoration! Dedicat....

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