Allstate® Mobile App Support

Allstate® Mobile App User Reviews

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Allstate® Mobile Pros

✓ Worst AgentMy NEW agent (John) took over several years ago and I have yet to speak with him. I’ve had to call the office several times over the past few years but he is never around. I had an issue this past week and needed road side service, I never got the road side service as the person that I spoke with Christopher Moss was extremely rude. I called my agents office which says it closes at 6pm (and it was 4:45pm) and as of today he has never called me back. I will be switching agents and also have my daughter and her husband switching agents as well. Several of my friends that had Willis McKinney (before he retired and this man took over) has since left this agent John or left Allstate all together. They all agreed he is not a people person, unable to reach him, and unhappy with her services..KcpenyVersion: 13.7

✓ Service unavailable almost every dayI started using this app last week. Since then I’m always getting service unavailable whenever I try to login to check my driving feedbacks. The first it happened I called the app support and she said I need to delete the app and reinstall it. This is because I mentioned that I was able to login on my desktop but not using my iPhone. So she solved my problem. However when I checked the trips they were gone, meaning I had lost the points for good driving. Today for the 3rd time it happened again. I just did the same delete and reinstall process without calling support. And of course the trips are all gone and I’m missing the reward points again. I think this a bug that needs to be fixed right away. Otherwise it’s pointless to have the app running in the background (and draining the phone’s battery without getting any reward points..AbapsterVersion: 13.0

Allstate® Mobile Cons

✗ Okay app but....I’m new to using the app and I have to say that I’ve had some frustrations with it. While it typically works well, I’ve noticed that when I try to “ignore a trip” on the quick serve menu when I’m not driving that the app itself dies. I have to make a point to go in and specifically end the trip through Drivewise directly or I have to wait and ignore the trip later. I also have some issues with the phone monitoring feature on Drivewise. If my phone is used during a drive, the majority of the time it’s due to a passage in my vehicle using my car. Unfortunately, there is no way to indicate this in the app and it’s irksome to have that as a seeming “mark” against your safe driving. I have also had an occasion where I didn’t use my phone or was walking to my car and it somehow registered usage when I wasn’t driving. Other than those issues, I’d say the app works pretty well overall..Caity S.Version: 14.0

✗ Terrible app, happy I don’t have Allstate and would never recommendThis app is terrible, I was hit by someone with Allstate insurance. Trying to get my car fixed has been miserable. First they send me a link that doesn’t work. Any time I try to login to their claim process it simply says cannot open this page. I had both full WiFi and cellular service. Then they say they are going to send a second link. That is never sent. Finally got a hold of someone else. They tell me to download the app. After downloading, again clicking on their quick claim, the page never opens. Keeps saying can’t open this page. The persons respond was to delete and redownload the app until it works. It still doesn’t work. Have tried it on multiple phones and the claim page still won’t open. Just tying to get my car fixed and this process is terrible. I don’t have Allstate fortunately and I never will after this experience. I would not recommend anyone have Allstate..Boo allstateVersion: 15.7

Is Allstate® Mobile legit?

✅ Yes. Allstate® Mobile is 100% legit to us. This conclusion was arrived at by running over 880,873 Allstate® Mobile user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Allstate® Mobile is 92.4/100.

Is Allstate® Mobile safe?

✅ Yes. Allstate® Mobile is quiet safe to use. This is based on our NLP analysis of over 880,873 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Allstate® Mobile is 93.9/100.

Should I download Allstate® Mobile?

✅ There have been no security reports that makes Allstate® Mobile a dangerous app to use on your smartphone right now.