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Zoho CRM - Sales & Marketing App Complaints & User Negative Comments 2024
Zoho CRM - Sales & Marketing app received 104 complaints, negative comments and reviews by users. Have you ever had a bad experience using Zoho CRM - Sales & Marketing? Can you share your negative thoughts about zoho crm - sales & marketing?
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Zoho CRM - Sales & Marketing for Negative User Reviews
✓ Still haven't fixed the issue- not all accounts come through to the iPhone.All account does actually show all accounts it goes from A then skips to L.Version: 2.4
✓ Goodbye Zoho CRMI primarily work on iPad and this app has very limited features on iPad. And since I’ve installed it I CAN’T access web app anymore - the browser constantly redirects me to the app - this is probably the most annoying “feature”. Every time I need to change or setup something that is not possible in the app I must delete it in order to access website and then reinstalled. This a huge pain. I’m moving to another app. Sorry..Version: 3.6.47
✓ App closes as soon as I sign inBrand new customer to ZOHO sold on the sysytem. However once signed up and downloaded nothing works. App closes as soon as you open it. Try getting any help is like pulling teeth. Keep getting requests for info I have no access to as I can’t get into the system. Seems to fall on def ears..Version: 3.7.1
✓ Needs workCan't view custom fields, I'm not sure if I am not looking in the right place, but I will assume its because it would be too long for such a small screen. I think they need to redesign this software for a more basic facility.Version: 2.4
✓ CRM appGood to have an app that connects to the Zoho CRM but more work needs to be done to make it really great. Account and contact section does not display historic activity, and sending emails from multiple account options is limited. Apart from that all the features work as explained in the description.Version: 2.4.2
✓ Doesn’t download all my recordsTried to find some contacts, companies and sales orders but it looks like the app has limited amount of our records. From the web I found a fix where it says I have to download 200 at a time ….i have thousands of records😳🤨 plus I can’t seem to find the download option at the bottom they talk about.Version: 3.8.2
✓ Predatory appZoho shut down my use of the app because I turned off access to location services. Why does zoho need to know within a few feet my location every time I view my CRM. They don’t. They already know by my subscription that we’re a Southern California business. There’s zero legitimate reason for it. Apparently they’re trying to be the next Facebook and track when I go to the bathroom or leave my home. This app needs to be removed from the App Store until zoho ceases this predatory assault on user’s privacy!.Version: 3.6.6
✓ Utter GarbageI hate ZohoCRM, try salesforce.Version: 3.6.13
✓ Keeps crashingThis app keeps crashing and it's making me rethink my use of Zoho as a paid customer. i'm trying to travel without a computer and now I can't update my CRM- this does not work for me.Version: 3.2
✓ Mr ClanseyUnfortunately it still doesn't download all of even the current events and hen show them on the Callander. Cannot be relied upon at this stage..Version: 3.1
✓ You get what you pay forSome basic features are missing, like looking on calendar for a week or month view. Generally it’s a good software but it feels like they want more money for basic things that a software should be able to provide..Version: 3.9.1
✓ Lost all my DataLike the idea of the Soho app and was using for a sale team both from web, iPad and phones. Like the system while using. But then the system went down and we lost all our sales reports and contacts!!! Soho online support informed me they do not run a back-up system. It was our responsibility to do backup. We lost all our data was a bad decision and their techs couldn't bring back even after confirming their deleting. My rating is low as their cloud system fails it's still your responsibility to have backup. We went to Soho with the understanding of remote flexibility and real time backup to a cloud system..Version: 3.2.10
✓ Key features missing from appThe CRM allows for the creation of module layouts used for creating records, which is excellent for different record types e.g Contacts: Client or Applicant. However, the app doesn’t allow you to choose the appropriate layout when creating a new record, which means either adding the contact using the wrong layout (and by extension missing all of the fields for that record) or creating a reminder on my phone to do it later, which hugely defeats the point of the app in the first place. I can’t overstate how frustrating this makes the app to use..Version: 3.2.11
✓ PatheticUpdated Jan 13 and now just crashes. The update says fixes bugs and crashes and now its all it does is crash..Version: 3.3.4
✓ Tony BNow deleted this pointless app as it rarely downloads or updates emails. Best access your account via the internet as much more reliable. Apple should delete this app from the App Store!.Version: 2.4
✓ New versionLatest update makes the app unusable - crashes upon opening (iphone 13).Version: 3.6.57
✓ Great interfaceThis is an awesome way to organize my new projects. I tried a lot of different CRMs but none looks as good on the iPad. Awesome! Just changed my rating from 5 to 3 since Zoho doesn't explain well that in order to have the Free version you have to pay $12/month...great app but too expensive for a solo user like me..Version: 2.0.1
✓ Zoho crmThe contact info does not seem to be all there, also the contacts near me does not work. I know there are contacts close by and have set the distance but the app still says there are none close..Version: 2.2
✓ Free is a farce.Can't get free mobile version to work, got the runaround between their app and site. No live support for us free users. Go try SalesForce instead because it works for business owners..Version: 1.0
✓ Total Chaos - Horrendous Customer ServiceWe recently started with ZOHO One, 10 users and also chose the premium support plan. QUOTE- “ The Premium Support Plan is one of our additional paid support plans. Users get access to technical product assistance 24 hours a day, 5 days a week across all channels: live chat, phone, email. NO Phone Support NO E-Mail Support NEVER the same individual, repeat the issue over and over, then another individual, repeat the issue over and over, then another individual, repeat the issue over and over, then another individual. NO phone calls as Promised Told to wait until India time, so at 11:30pm I call AGAIN, same as Last Night. BLARING LOUD Music, finally after 10 minutes, No One Available Voice Mail... WHO IS MANAGING THIS CIRCUS ? SERIOUS PROBLEMS.Version: 3.5.18
✓ This version of Zoho CRM App crashes on startupIPhone 12 with latest iOS. Crashes on startup every time. Gone through the list of what to do with a crashing app. Forced close, rebooted iPhone, uninstalled and reinstalled the app, but nothing works. Simply will not work. Other Zoho apps work just fine..Version: 3.6.5
✓ Log iMessage/SMSDoes the new update log sms/iMessage ? That was something missing in the previous versions. Also caller ID from Zoho doesn't seem to work..Version: 3.2.8
✓ Decent but Lacking Commonsensical SyncThe most glaring issue I have with the app is that it currently does not instantaneously sync with the desktop/web version. Using a mobile app, I should not have to manually sync in order to see changes made to field layouts in module — let alone have to log completely out and then log back in to see any modules that have been recently created. This app is nearly unusable during the creation & development of our CRM layout, which makes it impossible to use for testing and to see how our changes look on mobile. Please bring the sync capability into the 21st century!.Version: 3.3.6
✓ Unable to log inSince the last update, I’m now unable to start the app on my iPad. App on iPhone works. Poor show since update..Version: 3.6.33
✓ ZOHO CRAP APPDam thing just locks up and takes forever to refresh, info nothing like the info I have on the web interface.... Useless tool for on the road... Wish they would fix it!.Version: 2.1
✓ Functional but missing key featuresI love Zoho and this app is great for doing things on the go. I'd like to see these: Ability to clone records Reminder functionality on tasks.Version: 2.4.2
✓ Not up to dateI found the information not to be up to date. Couldn't rely on it to present all tasks to be done for the day. Each time I refreshed a new task would appear. Apart from referencing my computer I had no way of knowing when the app had downloaded all the information..Version: 2.2
✓ Ok product, HORRIBLE supportEverything is fine with Zoho until you run into a problem. The support team in India is utterly incompetent and annoying and a real pain to deal with. After explaining my problem over and over again over email and phone, they asked me to email them my password in plain text so they can log on and "have a look"! Also, once you start paying, there's no getting out of it - they can't cancel your subscription. Disgusting..Version: 2.1
✓ Needs more workThe principle is good, but keeps crashing when I try to add a contact from iPad address book. Feels incomplete..Version: 2.0.1
✓ Sometimes you have to start over when you leave the appSometimes when you leave the app or your device goes to sleep you have to start all over in a new session. This makes it difficult when you’re on the phone, your screen goes to sleep and you have to go back to the home screen and find the contact that you’re talking to..Version: 3.3.24
✓ Good software but misleading priceFirst of all, to use this requires a mobile access account with Zoho which is at least $36/yr for one user's access. For the lack of transparency I will only rate this at 3 stars. Zoho makes a number of online applications, many of which give Google a run for their money and I believe most if not all of their apps are free for basic usage, while Enterprise level apps are available for a fee. What I like about Zoho CRM is that it's online, fairly fully featured and it's free if you're just the one user logging in. This iPhone app that called "free" to download is not free to use (like Daylite), because you are then required to pay an annual fee to connect to your online account, which is at least $36/yr. I didn't like the lack of tranparency with that price and would have preferred a one-time fee for this app instead of paying annually. iPhone users don't expect to pay annual fees for usage of an app and you (Zoho) would probably see better adoption rates if you charged a one-time reasonable fee for this app instead. Seems stable but in light of the price per month to use this, I would favour SalesForce as it's an industry standard..Version: 1.1
✓ DisappointingDisappointing It looked so good however once underway the shortcoming cane out. The layout is confusing too many categorise, the reporting or logs do not exist, data transfer from the contacts is poor cannot transfer in bulk, and some data is missing such as email and phone. Gave up and went back to CJournal.Version: 2.0.1
✓ Limited functionalityWhile this app lets you do a few things, it lacks some basic functionality that makes it difficult to actually do much. For example, for contacts I can’t see or edit tags. I also cannot view a contact’s sent or received emails. The CRM Campaign module seems to be entirely missing. I am hoping Zoho makes this app more useful and I will gladly revise my feedback..Version: 3.3.29
✓ IPad app crashesHave updated the app and haven’t been able to get it to work on iPad for over 6 months. Crashes within seconds of being opened..Version: 3.5.12
✓ Read only cannot even add a leadWhy would you think that is ok? Uninstalled, ceased evaluation of system..Version: 2.2
✓ Doesn’t work with new UIWith new UI changes, I can’t login. When prompted with the email login field the keyboard appears oversized to fit landscape mode and since the login form is in portrait mode the right hand side of the keyboard is cut off making the keyboard useless. iPhone XR with latest updates. Will update review when fixed.Version: 3.6.5
✓ UselessCrashes upon launch.Version: 3.0
✓ ShortcomingI use and like the app, however, it lacks the ability to operate multiple accounts. I have a customer who asks me to log into their ZOHO CRM to log accounts I generate on their behalf. I also have a ZOHO CRM for my own company. I cannot operate both CRM’s on the same phone (iPhone 12 pro). This is problematic. I have another account who I have been promoting the ZOHO CRM. If they decide to use it for their company it will be. Bigger problem. I should be able to sign in to multiple accounts and toggle between them (similar to Twitter or Instagram). Please advise..Version: 3.6.21
✓ Needs work.I began to use this app on my iPad Pro, but quickly became frustrated. I was using my the app on my iPad with the Apple Smart Keyboard when I clicked login and was forced into landscape mode, causing me to have to collapse the keyboard and flip the device around. Once I logged in and the interface went back into landscape, I began to add a contact. I normally use the tab key to navigate between entry fields (and I’m pretty sure this is common practice), but the app would not allow me to do this. I quickly grew tired of the cumbersome navigation. Luckily I had my MacBook with me today otherwise I would have to keep using the app. I would really like to see all of Zoho’s apps optimized for use with the iPad Pro..Version: 3.3.8
✓ Some things work; some things don’t; some things don’t make senseWanted to try ZohoCRM as an all-in-one suite for Tasks, Calendar, CRM, email notes (btw, I LOVE Notebook!!). But when you get “An error has occurred” EVERY time you visit a navigation icon, even after resetting, something’s wrong. Maybe it’s not compatible with my iphone version. Whatever the reason, it doesn’t work for me…but it may work for you!!.Version: 3.6.41
✓ So basicMinimum functionality can’t even add a second tenant. Underwhelming as most of the zoho apps..Version: 3.6.48
✓ Update not as user friendlyHave been using the app for a year and it’s been great. Made working on the go so easy. Since an update has been made I’ve lost how to search for leads..Version: 3.6.51
✓ MPurchased this, but it asks for a password on the first page, with no clue as to how to register..Version: 2.1
✓ Great concept, Needs improvementZoho has been part of the CRM revolution with an app and service that has potential. The latest update seems not to fix any issues, but made things worse: One thing I’ve noticed is that it’s not saving the data properly. This is very frustrating, especially after working for hours on gathering leads and accounts information - you go and enter the data, hit save and call it a night. When you come back to resume where you left off or you need to go back and retrieve the data: it’s not there. You only find what you’ve entered the first time you created the item months ago, and not what you’ve entered and updated since. Another downfall is trying to export all your data from Zoho CRM to Outlook. ‘Cause let’s face it: one can not rely on your data being 100% safe and accessible anywhere. You always must have a back up. But the problem here is that when you export from Zoho CRM to Outlook: the data doesn’t appear in the fields where they supposed to be. It’s all scattered in odd fields, even the most basic info like a company’s address or phone number, making the whole thing useless. It just needs a much better Outlook integration. It leaves you to think: If this basic CRM plan is unreliable, you think I’ll want to upgrade to the next tiers?? This is why I give the app a two-star rating, which means that Zoho Corp has more and better work to do..Version: 3.3.4
✓ Big fan of zoho but this one needs helpI’m an avid Zoho user and one of the reasons I like them is they listen and are quick to fix things. So - I’m giving this app the worst review because it’s gotta change. Top issues: 1) I can’t figure out how to mark a scheduled call as complete on the mobile app. It drives me nuts. I’m on the go a lot so this is catastrophic. 2) The voice memo feature for a completed call should automatically save the memo onto the completed call. Somehow my voice memos are not saved to the call record and I get an ‘invalid record’ error upon each save attempt. Plain text records work fine by there is an issue with voice memos. Those are my two biggest gripes. There are more but for the day to day I just can’t get past those things. I love the concepts that this company comes up with and their responsiveness and I am really looking forward to the next release of this app so they can wow me again. Thanks..Version: 3.3.7
✓ It’s pretty good but....You can’t choose the order you see things in. Eg search for a contact and all the Sign records come up first which doesn’t make sense - if you searching for a contact you want the contact not the related records. Doesn’t always pick up desktop settings. Eg send an email and they go out without a signature even though you have specified same as desktop settings in the options. Other frustrations include: - modules re order every time app updates so I have to back and change to my preferred order. - poor telephony integration eg I can’t make calls via RingCentral app on my device. I have to copy the phone number and paste into RC and then make the call. However the backend integration does mean the call is logged as an activity - BUT no means of storing notes about the call u less you go back to CRM, find the activity record and then enter the notes..Version: 3.6.23
✓ Manque énormément de fluiditéC’est littéralement impossible de mettre le pipe-line de nouvelles demandes facile d’accès ! C’est un outil de marketing ça devrait etre la première chose qu’on voit en ouvrant l’application.Version: 3.6.54
✓ A crm app that won't let you see your dataThe point of this app is to access your data on their crm platform. But I can access zero leads and you get errors like "less than minimum occurrences" when it times out having been asked to serve you basic contact details. Used to be ok. Someone somewhere has broken it again..Version: 3.2.7
✓ Great App except..Love this app and having all my info at my fingertips. One thing that frustrates me though is that the app refreshes every time I move away for a few seconds to another app. I will basically lose the note I was working on or the customer info I was entering into the app. I am told this is an iOS issue but my other apps don’t refresh that fast or at all. Please fix this issue and my rating will go up to 5 stars..Version: 3.4
✓ Huge fan of Zoho but this is not performing at it’s fullest potential.I use the entire zoho platform for most of my business for about 10 employees. Part of the reason we made the switch was because of the manageable customization in the CRM. With iPad having the M1 chip and a few generations of higher computing power in general, the iPad app should have more editing / developing capabilities for customizing the CRM to the customers needs..Version: 3.6.20
✓ Any plans for copy paste functionality??Very difficult to create a record & paste content from iPhone....Version: 3.3.19
✓ Not iPhone friendlyThe new update makes this app tedious from a logistical point of view. The removal of the products tab in a sales order was a terrible mistake. With the new UI I can only make out the first word of each product. Unfortunately I didn’t back up the old app file to be able to revert back a version..Version: 3.6.5
✓ Workflow is not as intuitive as I thought it should be, things don’t syncI find it not very intuitive to learn, training videos qualities are poor ( low res) and sometimes very confusing as I guess they assume You have a broader understanding of Zoho speak, will take time. Used on iPad you can’t do campaigns. Mail to crm doesn’t work very seamless, contacts don’t go see less from crm to mail. Lots of time wasting things like that or maybe I just need more experience. Tried the help desk a couple of times and they didn’t keep the appointments, not sure why appointments are needed. Better options out there I would say..Version: 3.5.24
✓ The new update sucks..The new update must have been developed by folks who don’t sell. Why would you get rid of grouping leads??? Also, the app won’t tracks calls made anymore.. are you serious?! The changes are unbelievably dumb and makes the app useless. Sincerely disappointed..Version: 3.8.5
✓ Too much and too littleExtremely annoying to install and go in multiple settings of the iPhone to make it work correctly. Can’t even see my contacts emails in the app the way the browser version does. I could continue on multiple aspects of the app..Version: 3.3.3
✓ Too many glitchesWe built a custom booking/crm which works well on desktop. The app glitches too much with the bookings. When they’re updated they’ll end up in different slots all over the place. It’s only because I know when people are booked that it doesn’t end up costing the business any more money. If we hadn’t already spent a good deal of time and effort setting up the crm I would have cancelled my Zoho months ago. If it does persist we will have to find an alternative because it’s just not up to even the lowest standards in the market 👎.Version: 3.6.60
✓ The Mobile apps are terrible. iPad app non usable.The Mobile apps are terrible. iPad app non usable..Version: 3.8.4
✓ BrutalLost all my data after 1 week.Version: 3.5.9
✓ Really Like The App But Please Keep Working On ItI tried to use this app a year ago and it was rubbish. I now use it daily and its very good, I can actually do my work on it. Please keep improving it, I really look forward to being able to ditch my laptop and just work off my phone and iPad. Absolutely love the speech to text notes feature, its a game changer. Please make it longer than a minute. Look forward to more updates from Zoho..Version: 3.3.24
✓ Broken on iphone XThe developers have placed the search icon in the "horn" area of the iPhone X's notched screen, but failed to hide the phone's default reception/battery display; instead, they overlay each other. This makes the search icon nonfunctional and renders the entire app basically unusable. It is a very obvious problem and makes me wonder what other aspects of the app's programming are also substandard. Also, the search function itself—on phones where it even works at all—is, shall we say, quirky. By which I mean, it is badly implemented and often cannot find the record I'm looking for unless it's phrased just right. Finally, it has a really obnoxious tendency to reset itself to its home screen if I leave the app even for a moment. This is very annoying especially if I'm trying to transcribe information from a record into another app, such as for instance if I'n trying to find a customer's contact info and copy it into an email. Overall I would say the app gives an impression of having been made by amateurs, except that would be an insult to the many fine programs made by amateur programmers. Instead, I'd say it gives an impression of having been made by incompetents..Version: 3.3.18
✓ IPhone? Great! But why not iPad as well?Great app for CRM but surely if you are using a free Zoho CRM account it should be free and also why bother doing an iPhone only app?! iPad version needed asap!! If they do then five stars!.Version: 1.1
✓ Search issueIt is a good app. I use on my iphone and ipad but when you fill on the search field for anyone quickly it will just work in blocks, in contacts or prospects. Zoho team, please fix it, the search criteria could be in whole app..Version: 2.4
✓ Great concept, but limited functionality.The app runs smooth and does not crash. But, it is somewhat limited in the information that's displayed for a record. A filter option when displaying contacts would be great addition to the app..Version: 3.2.10
✓ STILL no split-screen for IPad Pro??I've had this app for about a year now and I can't believe it is still the only app on my IPad which will not appear in split-screen mode. How is this possible? One of the main features of IPad Pro is taking advantage of the large screen by dividing apps into split-screen. This is especially important when trying to enter lead information into the CRM. Please update your app with this basic feature and I will update my rating..Version: 3.2.10
✓ Best avoidedI struggled with the app and, very annoyingly, they have cancelled my account as I hadn't logged in for a while. Without warning. Then they tried to tempt me in as a new client but without the ability to use my existing data. So I'm off to one of their better competitors who seem to understand the concept of customer service..Version: 3.2.1
✓ CRMVery little support on tools and application.Version: 3.6.42
✓ Could be a 4 or 5 star appI love the ability to customize on the web app. I like the ease of use. I love the ability to see a map of my contacts in the iPhone app. I would give this app 4 or 5 stars if these features were added: (1) The ability to sort by TAG in the iPhone app (2) The ability to sort by TAG on the web app. (3) The ability to add TAGS in the contact creation page (4) A desktop app that works offline (5) The ability for tags to be universally shared across categories (6) Allow the NEARBY CONTACTS MAP to have as wide a view as we want (like Google maps does with starred places).Version: 3.6.48
✓ Worst appThis app looks like it's been done in 5 sec. I'm using zoho crm at work but this app won't help me do nothing it's just crap..Version: 2.1
✓ Email functionality- invoices module not working , etc.....Since the last update 2 w ago, when trying to send an email to a contact thru “invoices”, module will not automatically populate the contact’s email address (having to select manually the correct email is very difficult when you over 3k contacts with multiple emails with one address already set as default). App is constantly throwing an error message of some kind (I’ve sent the error log so many times that I’ve lost count) App is not populating field which already has a predetermined value (this has always worked fine until 2w or so ago).Version: 3.3.3
✓ Buggy as hellSimply none of the dashboards on the iPad app work or load data. 90% of them anyway not relevant and can't be changed for 'Potentials' on of most important ones. Call log feed never accurate! I simply wish I could log in in the morning and see accurately how many calls made by my sales team - but..... they simply are NOT pulling in from calls made - and thus a waste of time using the reports. (If I used the report to take sales manager's actions, I'd fire my entire team based on the data! But I can see so many calls not populating in the log..Version: 3.2.1
✓ Great CRM, App needs workConsidering the use of this app is at an additional cost to the CRM itself, this app should be better developed. If it were a little more reliable and rock solid, this app would turn a great CRM option into a market leader. Unfortunately it still suffers from freezing, crashing and sync errors..Version: 1.1
✓ BadAwkward hue many tabs do you want on the desk top , how do I send an email ?.Version: 3.5.23
✓ Language Setting?Don't know how, but since the last upgrade my ZOHO app is in German, can't find where I could set it back to English..Version: 3.0.1
✓ Zoho crmPoor, no notifications. Nothing.Version: 3.7.13
✓ Current version of app is very buggyIt’s largely unusable - unfortunately I’ll have to stick to using the desktop/web version..Version: 3.3.8
✓ Insurance broker testing appOverall, good app! I will use the app for I believe it can help me pipeline my leads. I can email new tasks to assistant. I can convert a created contact into a lead and then into an opportunity (sale). I can track notes. I can add contact to my mobile. I can follow my new tasks. What the app lacks: I canot create a new event directly into my Apple agendas. It creates it into it's Own agenda but I need it to integrate because I need to know if I'm available. I canot add a new pdf file from another app on the phone. It only ads photos unless you add the pdf from the pc device first..Version: 2.2
✓ ImprovingThis app is getting better, however there is still some ways to go. The List of features don’t quite work as described or perhaps the descriptions are not accurate as to how the features actually work. I’ll give an example logging phone calls that one would think that being told that is a feature that all phone calls are logged that it would log all the phone calls made on the device however that is not true and does not do that. It takes a little time to get to learn however it can be very useful for advance contact management on your device that you can reference a desktop version of..Version: 3.3.23
✓ Please fix!!!Even after the recent update this app continues to lag, freeze and crash after each entry. This could be such an amazing app if it would just stop crashing!! It's painfully slow and seriously reducing my productivity and efficiency. Maybe it's time to switch to a different app all together.Version: 3.0.4
✓ App doesn't even openI downloaded this app for my real estate business. Upon going to open the app it automatically closed and rerouted me to my Home Screen. Disappointed I can’t even access the app..Version: 3.6.5
✓ Doesn’t workThe app has major time zone issues. Events that were created on the desktop version appear under a different day on the mobile version. Support are fully aware and apologetically can’t fix it. The desktop version is great - just utterly frustrating and annoying that the app can’t be trusted to support it..Version: 3.3.15
✓ UselessFirst thing doesn’t even work. Sign in button doesn’t work.Version: 3.5.9
✓ Great concept but....After login it does not work. It does not fetch my data even though it’s on the server and my login credentials are correct. No data is available. When I try to sync the data it says less than minimum occurrence. When I hit add data such as a lead or contact, or anything really it says permission denied please don’t tact your system admin. I am the system admin. So great concept but fails to work as intended. I hope the devs fix this as it would be a great resource to our productivity. Upon a fix I will be glad to re-evaluate my rating..Version: 3.3.8
✓ AwfulSince the update it looks awful, it says I have 8 notifications but when I go into the app I can't find the new information it's alerting me about. Think I'm going to end up deleting it..Version: 3.0
✓ Current Release not useableCrashes all the time when attempting to access “contacts” on iPhone and iPad. Please sort it out.Version: 3.3.3
✓ AnnoyingKeeps logging me out and putting all the settings to default so I have to change all settings again. It’s so annoying!!! Can’t find my work, then don’t know what work I have completed as its all restarted..Version: 3.3.19
✓ Apps vs webNous sommes dans l incompréhension de certain Bog entre la mobilité et le browser. Malgré le faite qu'on réinitialise souvent l application on peut constater des divergences de renseignement entre plusieurs appareil mobile ex prospect sur un et sur l autre contact seulement ou le nom du contact apparaît sans avoir le nom de compagnie lié à lui mais un autre appareil lui il est lié ?? La quantité de prospect en périphérie n est pas la même d un iPad à l autre . Parfois les photo des titulaire de compte n apparaisse pas . Le moteur de recherche est très capricieux au pluriel et au (et) ... pour tous c est détail je me permets de douter de la qualité d exactitude de ce crm . Notre demande d origine était un crm facile d utilisation et pour l. Instant c est quand même complexe de toujours chercher à comprendre pourquoi ça n est fluide . En conclusion pour l instant après 5 mois d utilisation ( période d apprentissage ) je suis déçu , j espère que une solutions rapide et efficace nous sera offerte.Version: 3.2.4
✓ Very basic reportingCan’t seperate to just my accounts or activities.Version: 3.6.8
✓ Please bring back the functionsPlease bring back the following. 1. Alphabet quick search on dealers tab. 2. Closed calls default to completed instead of schedule. 3.meeting edit, type default to dealer visit. These were there before and was updated out and these were extra steps that have no point..Version: 3.7.12
✓ It's okayA lot harder to understand than the website, can't do most of the stuff like chat with your team members.Version: 3.6.21
✓ Great but crashes and does not syncI have 5 sales reps using this app and I still have problems having the information they add on their mobile sync with my admin system. It started off great but the has slowly become more of an issue. I am having to reach out to zoho chat at least once a week now and if you call support your on hold for at least 30 minutes..Version: 3.3.6
✓ Unable to solve the problemThe analytic tab is not showing anything, several complaints has been made and no result ..Version: 3.7.15
✓ App Keeps crashingThe new version of the app always keeps crashing. Also it dosnt include the Links module which the web system includes..Version: 3.2.1
✓ BuuugggyyyySo many bugs. You update a task or potential and after a sync, it reverts to the original..Version: 2.4
✓ Does nothing but crashLatest iPhone with latest IOS. App does nothing but crash after signing in..Version: 3.0.2
✓ App not readyApp does not have chat solution, nor the data is up to date, nor the security seems to be correct. I think cause its DB driven its lagging some configuration between the app and the website. Hope you get it Foxed ASAP and some content is not available on the phone. So overall it needs much more work.Version: 2.2
✓ Doesn’t work properlyUnable to use the search icon on an IPhone or IPad without the app crashing. Zoho suggested I reset the app. After resetting, it will allow me to search for a couple of leads/contacts but then goes right back to crashing. All of our employees that use an IPhone have the same issue and it’s been going on for a few months now. I can’t understand why the problem hasn’t been fixed yet..Version: 3.3.22
✓ Crash on opening since yesterdaySince yesterday’s update it immediately crashes while opening.Version: 3.6.29
✓ Problems with Map feature in the appThe mapping feature stopped working some time ago which makes it tedious for our field reps to map to their appointment locations efficiently. When this feature was working you could click on the map icon from multiple records and your phone or tablet mapping app would pop up with the designated address populated and you were on your way. This no longer works and it’s very frustrating..Version: 3.3.11
✓ Program collapsesFirst there was problem with attachments. After couple times delete and install - program stop opened at all..Version: 3.4.1
✓ Disappointing.Tasks and/or emails do not update. Previous review indicated this app is better than most...I hate to try the others ones..Version: 2.4.2
✓ UselessThe calendar time is 1hour ahead of the desk top calendar that means it's useless..Version: 3.3.24
✓ BuggyCan't change the status of a potential..Version: 2.4.3
✓ Restart restart restart restartThe latest version 3.3.6 restarts practically every time you turn the screen off. So now you’re in front of a customer trying to input data, fields, pictures and every time you open your phone you have to re-find the customers file instead of just leaving off where you left it like all prior versions. This recent version appears to be very unstable and not user-friendly in any way ..Version: 3.3.6
✓ What happened??Has worked perfectly until latest update where the app won't even open anymore. Instant crash. Please fix..Version: 3.2.2
🙂 Zoho CRM - Sales & Marketing Positive Reviews
Zoho CRM - Sales & Marketing works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Zoho CRM - Sales & Marketing.
⛔ Zoho CRM - Sales & Marketing Problems
