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OYSHO: Online Fashion Store App Complaints & User Negative Comments 2024
OYSHO: Online Fashion Store app received 73 complaints, negative comments and reviews by users. Have you ever had a bad experience using OYSHO: Online Fashion Store? Can you share your negative thoughts about oysho: online fashion store?
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OYSHO: Online Fashion Store for Negative User Reviews
✓ It doesnt workIt gets stuck in "select country". Its a pity its not working on black friday..Version: 3.0
✓ Awful customer service and deliveryItems received thrown in a box with no inside packaging, scratched, like garbage. Never again waste of money and time.Version: 11.22.2
✓ WorstDoesn’t work or upload your purchases even when you fill all your details.Version: 11.44.0
✓ Delivery issueWouldn’t let me have free delivery as it said the drop of points I kept choosing were incorrect addresses even though the app found them on the map so I had to pay the £3.95 for postage..Version: 11.11.2
✓ CancelThey canceled my order that they don’t have the iteam dont put it in the app if you don’t have it.Version: 11.37.2
✓ Can’t order anything from this appShows that all of the items out of stock, poor chat service.Version: 11.7.0
✓ The app is terribleI love Oysho, it’s my first choice when it comes to clothing but the app is a total mess. It’s terrible, always laggy and giving me errors. You guys can do way better!.Version: 11.16.2
✓ Nice app… but…It is a really great app. Unfortunately, it only shows euro prices even after I updated my location to Canada. ☹️.Version: 11.17.0
✓ Merchandising great. Payment process not so muchFound the new app pretty great. Well merchandised and good customer experience. But then had issues with payment. Came up with an error then had to re enter my purchases several times into the basket.Version: 10.4.1
✓ Terrible customer serviceI didn’t receive my order and contacted them. They replied to me with a completely wrong address which I have never provided (since I double checked my invoice and was so sure the address I filled in was correct) for no reason, and haven’t heard from them since then...so terrible, don’t make purchases here!.Version: 11.14.2
✓ Great style but lack of XSGreat clothes and app is easy to use however there is no return label included with delivery so returns are a bit inconvenient. There is also a lack of XS sizes on the website. Live the fact there are some recycled / eco-friendly materials and colours ways are usually interesting & stylish..Version: 11.1.1
✓ Has some issues...The app does not display all of the products. If you look at the app, then the website. The website shows the new products etc, whereas the app doesn't. It also doesn't have certain countries, like the United States. What's the deal?.Version: 7.7.1
✓ Hard to useNo online support. A lot of bugs in the app..Version: 11.31.3
✓ Fix it!People are sending money but you just refuse them. Fix the bug in the checkout!.Version: 11.3.2
✓ Bugs all the timeImpossible buy through app. Says my address is not on the right market (my address is in uk and I use Uk app) If I chose drop off option the app switches off suddenly. And other bugs related to the basket Huge waist of time on this app.Version: 10.6.0
✓ Impossible to place orderErrors after error on the website and app in the process of purchasing. Imposible to place an order. I give up!.Version: 11.6.0
✓ ErrThey have a terrible delivery service.Version: 11.12.0
✓ Unable to view full cartWith this latest update, i am unable to view full cart, item list, update/chage/delete items!.Version: 11.19.1
✓ OyshoUnprofessional.Version: 11.42.3
✓ Awful Quality & Terrible Customer ServiceAwful quality products. Very expensive and will fall apart after two wears. Customer service useless, don’t care, money grabbing business with no conscience. After my experience I will never shop from here again. They might look nice but if you have an issue as I did with 2/3 garments they are unsympathetic and have basically stolen money from me. Avoid shopping here - spend your money elsewhere..Version: 10.1.0
✓ DolandiricilarBu puani bile hak etmiyorsunuz tüm dolandiricisiniz.Version: 11.42.1
✓ Terrible websiteExtremely confusing and overwhelming to try to navigate..Version: 11.44.1
✓ Website and App are barely functionalHave been trying for two weeks to place an order with this company have tried both the website on all available Internet browsers and the app and it won’t let me place an order. Customer service is awful and tells me to do the same thing over and over again which I’ve already tried.Version: 11.8.1
✓ App crashesApp crashes just on opening. IOS 14.2.Version: 11.10.2
✓ CountyIt says select country and I live on the USA 🇺🇸 and it didn't have it had to uninstall it 😩.Version: 7.7.0
✓ Still Needs ModificationNot clear on what’s missing, and some of the required fields are number only when there should be text. Some of the fields don't indicate what should be placed there..Version: 11.7.1
✓ Needs to be fixedThe app is fine itself unless it comes to shopping. I tried to make a purchase about hundred times, but it seems like the app is too buggy to make my shopping easy. It crushes and shows 'warning errors' every single step, so I can't really finish my purchase. Please fix it up!.Version: 5.7
✓ Shopping bag issuesCan’t remove items from my shopping bag. Needs to be fixed.Version: 11.6.3
✓ Bad customer servicesCustomer services are so bad and the phone line is been bad sort it out . Disappointed not received any emails for my returns i made and refund is taking ages when i bought something before xmas and had a defect on the item i bought for gifts madw such a fuse about the return and dont even asked for a change . Disgusting.Version: 11.11.2
✓ Very annoying when trying to log in it’s popping up at least 5-6xVery annoying when trying to log in it’s popping up at least 5-6x. Help service is also low key..Version: 11.43.0
✓ Love oysho, BUT the app..The app is really bad. Not organized well. Also, there’s no English..Version: 11.27.2
✓ Really disappointedThis is my first purchase from Oysho but it is really disappointed. I originally purchased products at 22nd of july and didn’t get any product until now and even i requested to cancel the order twice but didn’t get any refund until now and seems they don’t have any records about my requests of cancellation. Really upset of the company’s service. not gonna use it anymore..Version: 11.17.2
✓ Language settingIt automatically assumes a language in Belgium that’s incomprehensible and impossible to change!.Version: 11.42.0
✓ TerribleReturn function doesn’t work.Version: 11.21.1
✓ 0 starsI don’t recommend! After two weeks waiting and my order status is”delivered “ I still don’t have my order or my money back !.Version: 11.22.2
✓ Returns are a hackLove this shop but returns are annoying - it’s like they are trying to make it too difficult so people don’t bother. Cannot request it through the app - the button is greyed out?! And previously I have had to call them to ask them to send me a sticker. It’s like shopping in the dark ages. Note to Oysho: This will cost you customers !.Version: 10.5.0
✓ Not user friendlyDifficult to get from style to style and see all products clearly.Version: 11.12.0
✓ Not always greatHard to navigate especially when you’re looking at your shopping basket. Doesn’t let you edit basket (I.e if you’ve accidentally put 2 of the same item into your basket you can’t remove the spare item you’ve got to delete and start again). Doesn’t let you view the item again from your basket (just brings up a picture of the item). Stylistically looks really nice though and suits the brand. I would just make it easier to navigate and to go back if needed..Version: 10.5.0
✓ Website is much betterThe app has bugs.Version: 11.17.2
✓ Gift voucherIt has proven impossible to use our gift voucher. Spent hours calling, chatting, sending emails and were unable to resolve the issue.Version: 11.26.2
✓ Love Oysho, app needs workApp keeps crashing and it’s difficult to navigate. Had to attempt several times for the payment page to load to finalise the order. Had issues before and hence why I deleted it but no re downloaded to access Black Friday Earl sales.Version: 11.21.0
✓ 🤔How can i buy?????!.Version: 11.3.2
✓ Won’t accept my addressI have used Oysho before and love there product but this is an on going issue. My address is in London and won’t accept it. It’s very frustrating. The app is not good, I’ve just tried about 10 times to make a purchase and am not able to.Version: 11.18.1
✓ Poor app, bad customer serviceSo many glitches. Search function isn’t particularly user friendly. Hard to scroll through items. Kept getting an error message when tried to purchase my order. Contacted customer service and they were incredibly unhelpful.Version: 11.6.0
✓ There is no way to change to another countryImposible to change to another country to buy while on vacations..Version: 11.30.0
✓ Oysho ratingVery very bad user experience, not practical at all. Loosing my time You are even lying that all nicknames i choose were taken.Version: 11.26.2
✓ The new version is not better than the old.The pictures are so vague and blurred. Hard to see the details. The pictures are not even matching the colour options below..Version: 10.0.0
✓ Bad serviceThe package came 19 days after I ordered and Pay 5 days delivery... also I don’t like the leggings you can see my underwear!.Version: 11.6.5
✓ Oysho reviewThe app is in Arabic, there is no English option.Version: 11.19.2
✓ Poor experienceHard to filter products Unable to change the size in the cart.Version: 11.11.1
✓ What an awful app, full of issuesHorrible! Impossible to return online, make sure I never purchase form OYSHO.Version: 11.24.0
✓ Check out processCheck out process was almost catastrophic failure - when trying to update my address it kept suggesting alternative postcodes that were clearly incorrect. Also, why does it demand my DOB - clearly just data gathering.Version: 11.16.4
✓ Not a good first experienceI ordered something weeks ago and it gave me a delivery date. Now weeks later I’ve received an email that my order is cancelled due to low stock. They should just say out of stock from the get go so you’re not waiting for nothing..Version: 11.34.2
✓ Lots of notifications about same items but returns process is faultyThere’s a handy “returns” feature which does absolutely nothing. Seems to be going through a process but then just stops on “get or add your tickets with this app” despite the purchase I want to return showing up on the app..Version: 11.23.0
✓ TecnologíaSe nota poco entendimiento de tecnología.Version: 11.38.1
✓ Unable to purchaseAdded some items that I wanted to purchase but the shopping cart keep showing as “empty cart”..Version: 11.7.1
✓ Awful user experienceIt is impossible to use it! Why did you hide “my account” info? When click “start shopping” I see error something went wrong..Version: 11.35.0
✓ Doesn’t support Mac OSLots of requirement for the password Lots of requirement for agreeing to some conditions.Version: 9.2.0
✓ Can’t return items through appSo annoying. It’s like a stage set, looks promising but nothing behind the storefront. Won’t work for a number of boring reasons. Can’t select the items I need to return not scroll the purchases I made to select them..Version: 11.22.2
✓ ReturnOverall app is great BUT very confusing if you want to return the merchandise. No option to safe/print the label..Version: 11.15.0
✓ Really hard operate in appCloches is perfect, but app and website are terrible, if I’m spending 4 ours just trying to do order, it seems that oysho has problems..Version: 11.35.1
✓ The most difficult App everIt’s a constant battle ordering online with oysho ! First of all to get an address for mallorca is a nightmare then u finally get the address sorted and constant problems with the telephone number ! I love this shop and want to spend money with them but they make it to difficult !.Version: 11.5.0
✓ System is bit slow and complexSystem not good - products great!!!.Version: 11.6.3
✓ Impossible to make a return from the US if you checkout as a “guest”No customer service available. No phone number to call. Customer service email response simply spits back same info on website. We give up!.Version: 11.6.1
✓ Tricky!Trying to purchase s footwear ,lingerie and leggings but won’t let me put in my cart more than 4 items !.Version: 11.34.2
✓ Horrible app!The app offers no connection to Apple Pay and the existing pay system works terrible. I tried typing my address 4 times! Each time all information disappeared and was not saved..Version: 11.12.0
✓ Horrible customer serviceNo customer service at all, if you have questions about the order, they aren't of any help other than telling you what you already know, nothing about what you asked for. Absolutely horrible, should never have reached US market that values customers experience..Version: 11.9.1
✓ Terrible appBeen in the stores and now tried to buy online but the app will let me add to the cart then when trying to pay it says out of stock, cheap.Version: 11.36.1
✓ Poor user experienceI downloaded the app and there is no option to create an account. I tried to sign via Apple ID but it doesn’t work either. How could a brand like oysho have such a poor app?.Version: 11.42.1
✓ Seems to be brokenI 💛 Oysho clothes but for some reason when I use the app whatever I click to buy disappears as soon as I tap onto the basket. I’ve deleted and redownloaded and it seems to remember me when I log back in, showing I have items in my basket, I click the basket and again it says it’s empty. I’ve tried this a number of times, fail, fail, fail. I give up and am using the desktop browser instead. So frustrating. My friends are having the same problem. Please fix it.Version: 10.5.0
✓ Terrible app, terrible websiteShopping experience is broken and not user friendly. Have been unable to finalise orders multiple times on both the app and the website. There are no clear reasons explaining what the errors are either. Clothes are not bad, but how can people even enjoy them when it is impossible to buy?.Version: 11.11.2
✓ Not the best appLots of glitches, did not recognise my address, lock me out from my account, had to re log in via Apple Pay ... needs work.Version: 11.9.1
✓ App unstableThe app does not link to the iDEAL bank app for payment and then clears down the shopping basket when the payment is not received instead of giving an alternative method of payment..Version: 11.21.0
🙂 OYSHO: Online Fashion Store Positive Reviews
OYSHO: Online Fashion Store works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact OYSHO: Online Fashion Store.
⛔ OYSHO: Online Fashion Store Problems
