- 81.0LEGITIMACY SCORE
- 83.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Mystery Manor HD App Complaints & User Negative Comments 2024
Mystery Manor HD app received 109 complaints, negative comments and reviews by users. Have you ever had a bad experience using Mystery Manor HD? Can you share your negative thoughts about mystery manor hd?
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Mystery Manor HD for Negative User Reviews
✓ FrustratedI have been playing this game for many years and had reached a level over 200 until the other day when it reset sending me back to level 1. I'm still waiting for my game to be restored. Other than that it's been a good game..Version: 4.22.2
✓ Mystery ManorMy game has not worked properly since I started, I have spent a fortune on this game. I don’t get collections others do, I don’t get rooms. I do every quest, yet get nothing for it. I have tried over and over to get someone to help me, yet never have they gotten back with me, fed up, ready to quit. Don’t download this game, they will never help you..Version: 4.23.1
✓ DisappointedI played this game when it first started and was addicted from the start. It was fun and they were always adding new areas or levels to keep players interested. I didn’t even mind spending money on it here and there. But I quit playing a year ago and they had stopped with upgrades long before that. Very disappointing to lose a great game..Version: 4.23.0
✓ Spend spend, nag nagThe game is somewhat fun but nags you to death about spending real money. Thee start of the game usually takes about a minute closing pop-up style windows that are nothing more than "SPEND HERE, SPEND HERE!" nags. They need to put more effort into making the game fun than just being greedy..Version: 1.17.1
✓ Not fun anymoreIt was a fun game the first few levels. Dont like the fact that after finding an item they take away the item. So many times after completing a room you will not receive a price, whats that all about. Since their latest update game has gotten worse, it crashes and with it takes your gifts , bought a chest for 35 diamonds......never to be seen again. Game developpers do not acknowledge my and other users complaints.....Why I keep playing.........I live in hope, once it works it is fun......Version: 1.4
✓ Mystery Manor Hidden AdventureNeeds to move along faster. Constant connect to friends messages slow it down. Greater clarity of instructions needed. Good graphics but no fan of silhouettes..Version: 1.26
✓ Customer Service bordering on fraud!At its best game is ADDICTIVE, however the game rarely operates at its best. Recently the game was experience has degraded significantly: no game improvements, frequent and significant game errors, incorrect instructions for game quests, increasing cost of in game purchase items, unreasonable requirements to achieve advancement. Boycott currently in place involving thousands of players. That tells you something is very wrong..Version: 4.23.0
✓ Mystery MansionI like this game, however they give you a lot of tasks to complete but not much energy to do it in, and the graphics are so small on an iPad that it takes longer to find it..Version: 1.25
✓ Hand out for $$New players be aware that developer NO LONGER supports this game. They have admitted on Facebook they no longer support. GI doesn't seem to have a problem creating different ways for them to make actual hard cash but they can't seem to fix their server problems. It's been going on for months. No new events since the fall. Don't join, new customers, this game sucks. No new updates since October 2017. Developers no longer support the game.Version: 4.23.1
✓ Needs better notifications about seasonal challenges.I like this game but it takes FOREVER to complete challenges. Easy to level up and they have made it easier to acquire diamonds. But this is the second year in a row that there is no indication of the start or end of the winter event. I didn’t even get to play it..Version: 4.23.1
✓ Gets more expensive and full of bugs each updateUsed to rave about this, however the rooms cost more to unlock harder to find objects than older versions.Version: 1.24
✓ Show me the money!!!Game is great but the game has been designed to be a money spinner. Takes all day to accumulate free energy to do 2 or 3 searches. Within 5 minutes of play you are done. The cost for coin and diamonds is astronomical considering how quickly it would get used up. Any power up or energy or other matter need coin or diamonds. You earn 80 coin when you successfully complete a search but you need 1400 or more to banish a phenomenon. There are approx 15 at the moment in my game. Do the math. Planning to delete the game as I am annoyed..Version: 1.9.1
✓ Greedy developers ruined thisGame is fun when it works. However, it has gone downhill with too many glitches, crashes and no support from unprofessional developers. Also there are too many quests or actions which are very hard to complete unless you either take literally months to do them or pay the exorbitant in-app price for diamonds. Even then you are lucky if you actually receive what you pay for. Diamonds and chests just disappear and players are called liars and cheats when they request help. The game is geared to make you "accidentally" waste diamonds on certain items by having "buy" buttons precariously close to "ask friend" buttons etc. if you play u will see what I mean eventually - it is no mistake on developer's part. Visit the MM FB page to read about 100's of dissatisfied players who have been ripped off, abused, banned & generally just treated abysmally by a company who's pockets they have lined..Version: 1.24
✓ The most expensive game everYou will keep pumping cash if you get hooked on this, stay away if you are poor!!.Version: 1.2.1
✓ Has gone down hillI’ve been playing this game almost from day one and it was always a fun and challenging diversion after a hard day. Unfortunately it has just become a way for the developers to try and get as much money as possible. More and more rooms and goblin like things require more and more paid for tokens to solve and or get rid of. I would not recommend this game to anyone unless they have more money than they need..Version: 4.23.1
✓ Very DisappointedThe guild events have been so frustrating. And incorrect. And money grabbing! 😠.Version: 4.23.0
✓ Mystery manorMystery manor is a good game but I think they should let u unlock more rooms in the house for free but besides that its a good game.Version: 1.17.1
✓ Miserable customer support and constant problemsI have been playing this game since the beginning. It was once a very enjoyable game. New rooms, new characters, new quests, exciting adventures became available every month or so. Now, nothing is new. Quests are impossible to complete. Customer service is non-existent, and the company only cares about profits. The only way a player can complete a quest is if he pays money to buy the item or buys room keys to try to find the item. Whenever players request help on an issue, she is told that her network was unstable or he didn’t back up his game appropriately. This seems strange to me considering my game is automatically backed up each evening. I will no longer spend money on this game. I am joining the boycott that begins in a few days. See Facebook for more information. Game Insight is a greedy, disrespectful company. Please don’t waste your time or money..Version: 4.23.0
✓ Good but....While this is a seriously addictive game and can be fun if you don't really care if you get through the different levels/rooms the problems start when you want to get into other areas. The instructions expect a fair amount of knowledge of the game and understanding. while i do enjoy playing the game it is repetitive, frustrating when it takes weeks of play only to miss out on completing the task because its finished. or opening a new area only to fail as you didn't have enough energy and when opening some areas you only have a limited time to access, which once your energy is depleted almost impossible to reaccess as it takes a day to get all your energy back if you don't have any food or idols. If you elect to use the inapp purchases the charges required to get through some levels is extremely high. Highly recommend you don't buy/use inapp purchase as they are ridiculously high for not much reward......Version: 1.24
✓ ComplicatedI find this game hard to follow it's a great searching game but energy seems to be a problem always running out not sure how to recharge I'll keep at it though 😉.Version: 3.8.0
✓ Fun timesGames entertain.Version: 4.23.0
✓ Used to be great, but so many people are frustrated by G!This is the best game from G! that I have played for player interaction. I have made friends around the world and can have meaningful chats with them. You can ask friends for items to complete collections to progress in the game. You can form a guild of friends to take part in 3 events at the weekend. And that is the problem. The normal game challenges have become ridiculously hard (as G! want you to spend lots of real money to buy 💎s) so many people are concentrating on the guild events. The servers can not cope with the number of people wanting to take part. Also you get more points for your Guild if you complete the event quickly, so everybody wants to start when the event opens. G! do not respond to complaints. Last year they broke the game during an upgrade and they did not update their apology message for days. It must have taken a week to fix.Version: 4.23.0
✓ Good but slowReview 2: enjoying this game, much better now and once you learn the things to get you around paying real money for things it's really good. Bit frustrated after last update as you now get extra messages after sending gifts which is a pain and friends stay on your list if you sent them a gift and then you get another message DEVELOPERS PLEASE GET RID OF ALL THE EXTRA MESSAGES THEY ARE NOT NEEDED AND ONCE YOU HAVE SENT A GIFT THEN REMOVE THE FRIEND FROM THE LIST THANKS 😃 Review 1: If you want to have any progress in this game you have to spend real money to get the diamonds, I don't mind slow progress but it is non existent in this game, everything costs diamonds and you only 5 get more when you go up a level, I've got lots of coins and can only buy 4 items, which actually are not that useful. I was really enjoying the game as the first 20 minutes or so is good game play, the graphics are great and I love the game concept but it's terrible for progression so it gets very boring!!!!!..........not that my review will make any difference as it never seems to be published!!!!! Why have I got 2 pieces of Easter cake and can't use them?? I don't have a "use" tab under them just "close" and I have "use" under other items???.Version: 1.10
✓ FrustratingAm leaving the game a few playing a few years. Lots of controversy, complaints about poor presentation, lack of updates, updates that don’t work. COST - some players report spending thousands of dollars a year. Very difficult to progress in the game unless you are willing to spend $$$.... Avoid this game at all costs..Version: 4.23.0
✓ Declining gameAfter more than 5 years, game is boring, no updates, no new quest, and very expensive! I am sad to state that .....Version: 4.23.0
✓ Greedy greedy greedyGI, please inform new players that this game is no longer supported………you don’t mind taking money off people for a game that you refuse to support. Your ethics are non existent..Version: 4.23.1
✓ It used to be a good game...I was totally in love with this game ... Until I found out that they made you repeat the challenges ... and I said to myself, am I wasting my time playing a game that doesn't take the time to create new challenges? And I got out ... I'm looking for a game that takes their players seriously... It USED to be a good game... but it is not more... don’t waste your time....Version: 4.23.1
✓ Game has gone downhillIn recent months there have been no updates to the game. When asked about the status of updates Mystery Manor is unclear about when any updates are coming. They keep cutting back on deals for items required to play the game so it is getting really expensive. During peak times it’s hard to play because the server is so slow and I have the highest speed Internet available. This game was one of the best available and I willingly spent too much money but will not spend another dime until these issues are addressed. 😡.Version: 4.23.0
✓ Addictive!!Love this game. To be honest, I originally gave this game 5 stars to receive the bonus offered for a 5 star rating. Now that I have played for awhile I can honestly say that I'm totally hooked on this game. It does require a lot of self control and patience if you are determined not to spend real $$s and to try to earn your rewards and progress. UPDATE TO REVIEW I used to love this game and played way more than was probably healthy😂 Now the only thing keeping me playing are the wonderful friends from around the World that I’ve met playing. Its fun to talk to people from all over👍🏼The game has become boring and impossible to play successfully without dishing out more $$s than I’m willing to spend on a game. I keep hoping for some improvement but so far nothing👎🏼.Version: 4.23.0
✓ IOS 13 updateI have been playing this game for over 5 years with no issues, then had the new iOS 13.1 update and my game wasn’t saving my quest progress. I sent a ticket to help support with no reply. I tried to reinstall the app and ended up losing everything and it made me start completely over, even after it linked to my Facebook account, which they say will restore any progress just by linking to Facebook. I am so bummed because I actually loved playing the game. Too many glitches..Version: 4.23.0
✓ Don’t startIt’s easy to get items you require at the start, when you progress you can enter a room 20 or 30 times with all your charms going without progressing. Save your time and don’t start playing, go for a walk instead..Version: 4.23.0
✓ What happenedI was playing the game and everything is still working I tried tapping on to play a room and it won’t work and I tried tapping the ones that float around the room’s and it didn’t work. It’s like it froze up and I waited a couple of days before trying it again and it was still froze and I tried today and It is still froze what do I do?.Version: 4.23.1
✓ Fun gameFun game with fun things to do. Just not quickly. And I’ve only been playing for a very short time and it’s been necessary to use the gems a couple of times. So probably going to run out quickly and then not sure how easy or enjoyable it’ll be. But I’m still hopeful it’ll be fun.Version: 4.23.1
✓ Room for improvementGood game, floating people on the home page abit annoying and make playing a little bit harder as you have to wait for them to move before you can select a room.Version: 1.26
✓ Mystery manorAfter losing my game for the third time I decided to have one more go. Love this game and the friends I’ve made. My question is why is there no support? I don’t know who to contact. What I want to know is how do I get the cards and pipes mini games? It’s not appearing in my manor. Other people at same level have it. Can someone out there explain please..Version: 4.23.1
✓ Boycott the gameG! need to make a decision one way or another if they are going to continue supporting this game. Instead they don't respond to players' issues, don't fix slow servers (blaming it on our own network connection) and haven't released an update to the game since Oct 17. The players are now going on strike. Will G! even notice I wonder?.Version: 4.23.0
✓ DisappointingThis game could be great but there is just to much going on...one quest at a time!.Version: 4.23.0
✓ No updatesNo updates since Oct 2017. No support staff... no answer to questions....boycott March 11...with no entry to game on the 13 and 14 th....we need answers regarding the status us the game!.Version: 4.23.0
✓ Ok but repetitiveAs you progress in the game it takes longer and longer to make progress, all the while doing the same things over and over. At level 26 and about to say enough and move onto something else..Version: 1.11.3
✓ Lacking InstructionsMost of the game is fairly straight forward, however you are often given tasks to collect items with no idea where to find them or how to collect. In some cases it may lead you to trading or banishing a specific creature but in order to do so you need other items for which you aren’t given instructions on how to get them. A frustrating oversight as I have collected what is required to unlock something only to learn that I need more items in order to actually get into it but don’t know where to find them. Nor can I find anywhere to find help with this. Also, too many quests get thrown at you too early in the play so your tasks lists become numerous and cannot yet be accomplished, nor are you given how to accomplish them. For just finding items for the hidden object part of the game it is alright and that is the straight forward part of the game. I would rather not have to add friends in order to accomplish part tasks. I was hoping it focused primarily on just finding hidden objects..Version: 4.23.1
✓ Please Read before downloading this appThis is an update to a 3/1/18 review I wrote. It has been months since there has been any updates and new quests & events. GI has pulled out 2-3 year old quests for various holidays. Not even the 6th anniversary produced any events. The game continues to degrade, at this point barely 10% of the 1050 friends on my list check in. Issues with slow servers, lost progress, loss of friends (at various points I’ve lost blocks of hundreds & twice all friends) have declined. However, with no updates, events and fewer players, it stands to reason there will be fewer issues. In February GI posted that there will no longer be Apple app updates, with future play being shifted to face book. The last Apple update was over 7 months ago, there hasn’t been any updates via Facebook either, despite the promise of a new & improved manor. GI’s intent is the true mystery here. If you’re interested in the game, it can be great fun but has gotten stale without new updates & events..Version: 4.23.0
✓ Pay less play more!A good game, but needs more problem solving activities, you can "snag" objects by just randomly tapping, not much brain power needed. Also the power runs down too quickly and the price for the app purchases is way too high, you would get more people buying if you reduced the price. There are other games about that are more intellectually stimulating that have no in app costs involved. Energy last longer, drop in app purchase price, some stimulating puzzles and you will have a 5 star game. Sorry to be negative, I do like the game but there are things I don't like about it and you did keep asking me to rate it!!!.Version: 1.12.1
✓ Mystery ManorBeing playing this games for years. Same problem keeps coming up. I get stuck on the same level for a month or so. I have left messages, reset, updated game and it still keeps happening. I should be up in 400 level still only mid 200s. I play this game as a pain distraction so keep playing but very annoying at moving up levels. Please fix this issue, please..Version: 4.23.0
✓ Good game but requires lengthy wait for 'energy'I really like playing this game but its biggest downfall is the energy runs out pretty quick & takes way too long to regenerate, but I think the game designers did this deliberately to make you purchase their diamonds. I think I'll get sick of this game shortly because it I can't be bothered waiting for the energy to power up again. Also it feels like it takes too long to get to new rooms & levels. At least with other games you can move quickly through levels and get a sense of movement. And I'd like the developers to loom at home many active tasks you have at once, it seems like too many. Overall a good game but it could be easily made a lot better and have better appeal if the suggestions made were implemented in some manner..Version: 1.24
✓ Good game, just greedy developersThis game is currently broken!! can't gift an GI has NOT fixed the game for 7 days. Support and communication is very lacking!! This game has the best graphics ever. It can be very repetitive though by searching the same rooms over and over to find What is required. There are lots of quests which can be completed. GI rely on the human need to complete quests to make you want to spend money on "In game purchases". It can be done without spending hard earned cash though. The game has evolved over the two years I have played it and it has been interesting to watch. There is plenty of complaining about the lack of game support as it is always your fault or the fault of your device, never the game itself..Version: 2.12.1
✓ Kicked me out of game 4 times because of their accounting problem!This is the 4th time this year 2023 I have been locked out of the game because GI has an accounting problem with Apple. I know I spend WAY to much money in the game and because I guess I purchased TOO MANY offers it triggers a lock out in their system. I open a support log and wait 2 to 5 days to get it resolved. They accuse me of cheating…find out it’s their problem and I don’t even get an apology! This isn’t right If this has happened to you first STOP spending money and contact Apple along with posting anywhere and everywhere what has happened. I’ve been playing this game pretty much since it started…never had a problem till this year. VERY POOR customer service..only one person Max identified the problem and fairly quick got my game opened up. START COMPLAINING EVERYWHERE its just not right they can do this without identifying their own internal problem! And no one ever actually apologizes…it’s just TOUGH LUCK!.Version: 4.23.1
✓ Needs FixingVers 1.11.3 - once again issues remain unaddressed and unfixed. Thought perhaps this update would fix the crashing but once again the game crashes in the first 30 secs of gameplay. Not sure why I bother or hope for some sort of resolution. GI is not known for great customer service - just their greed. Check out the Facebook page! Lots of disgruntled customers there! New update = crash, crash, crash - especially if you are on IPad 1. The game is essentially unplayable at the moment. Even with latest updates this game crashes constantly - lost all the gifts my friends sent last night due to a crash. Monster quest is active at the moment. I need to banish swamp creatures but I have only had one weapon drop with which to do so - trying to encourage spending real money to finish the quest? I think so! Still rating one star! It gets harder with each update to proceed in the game without spending RIDICULOUS amounts of real money. I've been playing for over 6 months. With every update new problems arise. With the latest, the game continually crashes, making for an unpleasant and frustrating experience. Game Insight will ban you from posting on the Facebook page should you try hold them accountable to their customers. They frequently delete unfavourable posts. With each update it gets harder to complete quests without spending real money, indeed this is (or perhaps was) a cash cow for GI. Drop rates are ridiculously low, which makes it virtuously impossible to complete timed quests, unless you purchase needed items. This is their strategy, of course, because for GI, it is all about how they can take as much of your hard earned cash as possible and how addicted they can make you! Below is my first review from before several of the latest updates. As you can see, my opinion has greatly changed! This game is very enjoyable. It takes some time to build up enough energy to be able to spend some time playing and it tends to crash when visiting friends, otherwise I would have rated it 5 stars. The best part of the game is that it is sustainable for long term play. They keep it fresh by adding seasonal quests. If you are the type of person who wants to quickly finish a game, this definitely isn't for you. But, if you are looking for long term enjoyment where it isn't necessary to spend lots of money, I encourage you to give it a try!.Version: 1.11.3
✓ Don’t botherThis game is beyond ridiculous. We haven’t had an update in months and any quests introduced i.e. for Valentine’s Day or Christmas as old ones repeated. Guild events are beyond frustrating. It’s now 2.5 hours since the event started but I can’t see what it is because GI’s servers are so slow which means I can’t start the event...and I’m not alone. Find another game because GI have stopped working/investing in this one.Version: 4.23.0
✓ DONT WASTE YOUR TIMEInstead of creating a new version you should fix the problems with the old version first. Done spending money on this stupid game. You have a guild quest going and can’t even get in to finish because of network problems. Your all idiots if you think we are going to play the new version. Now I know why I want to quit this big waste of time..Version: 4.23.0
✓ Used to love this gameWithout purchasing diamonds for real money, it is difficult to advance in this game, which is such a shame, as playing with friends and guilds is fun. The actual rooms become boring after a while, need new ones that don't cost so much to get into...like others have said, no new updates for some time..Version: 4.23.0
✓ Could be betterIt's good that you don't have to buy the full version to play but it's annoying how hard the missions are sometimes. It would be better if they let you finish a mission before giving u another one. I have like 30 active missions ATM and I never seem to find what's needed to complete them. It's also annoying that u can't complete collections without connecting to Facebook and asking for people to send u items.Version: 1.24
✓ Annoying pointless challenges! Mercenary tacticsUsed to love this game but now coming across too many annoying challenges. Particularly sick of collecting oil cans to get rid of robots, this challenge appears endless. Only way to progress seems to be to spend money or constantly ask friends for gifts. Too many items needed to charge collections so needlessly frustrating. I, like many others, have been playing for months but am now getting seriously close to quitting..Version: 1.11
✓ Mystery manorCheck out the forum on Facebook for this. Many players are annoyed. Game full of bugs, and everything is way too expensive. Game codes don't work and people's game stuff goes missing. Everyone is fast getting over this game. Sad, because it is a good game if the developer's listened. The game gets lots of 5 star ratings because players are rewarded if they give it 5 stars..Version: 1.5
✓ Mystery ManorWhilst a fun game to play and free to install, it is VERY EXPENSIVE to play as you progress. You reach points in the game where you have no option but to buy 'coins' and 'diamonds' which need to be used as in-game currency for various components. Mystery Manor is quite addictive and you find yourself spending more than you imagined you would! There are a lot of stability issues with the game and a lot of very unhappy users. I suggest you check out the MM Facebook page 'comments' trails and see for yourself before you decide to download. I think the game is a rip-off so I am off!.Version: 1.11
✓ CJNice game, not so good when your eyesight is poor though..Version: 4.23.0
✓ No Longer Supported by GI - SHUT THE APP DOWNDevelopers have abandoned this version and created a new version. New version does not have any of the social features that made the original MM one of the most popular apps to ever be released. This version hasn’t been updated in two years and is not working on newer iOS systems. It should be removed from the App Store so that Purchases can be shut down. They are stealing money from players..Version: 4.23.1
✓ Manor HouseI like this game but need more information on the menu rather than pop ups to buy all the time. Example how many times before opening another room. It doesn't give you information how to use the coins or to build up energy. All the time pop ups to buy..Version: 1.25
✓ Mystery ManorI love this game, it is addictive. But I am starting to feel like I am getting nowhere. I have things to kill creatures that never appear, There are creatures you are supposed to kill but you never get the weapons. Sometimes the challenges seem unachievable, Rooms cant be unlocked because there is no way of getting the bits you need to build the machine. And that stupid rubber band twisted ito 3 bits doesn't really exist does it? It takes too long to get the diamonds and to replenish the energy. Just feel like I'm getting nowhere fast!.Version: 1.11
✓ Mystery manorThis is a game that is designed to get people spending real money and forces them to join face book. Bullying if you ask me, not innocent family fun. Lots of rooms are unavailable even to accomplished players until they do either or both! Impossible to get progress based on skill..Version: 1.6
✓ Cheats!I’ve played this for years also and at first it was fun and reasonably priced. I feel like I’ve spent enough money to have bought out the company. I have caught several cheats in the game and have always brought them to your attention. But tonight takes the cake of all. I’m in the thief’s room have 4 things left to find but also running out of time. I try to freeze time but the button doesn’t work. Ok I will just use a bomb. Won’t let me do that either. Okay if I hurry I can let it go find each one for me. Buttons are all locked up and none will help me and I run out of time. Go to replay it and it wants another 80 coins to play. Now if that’s not cheating you tell me what you call it. I’ve also went to the bank to buy more coins and when I get my bill it shows two sacks of coins seconds apart on the same day when I only did it once and received only 528 coins. By the time I get my bill the coins are exhausted so I have no proof except my word. My question is this; since the game is hard enough why do you have to make it cheat period?.Version: 4.23.1
✓ Lost all after 7yrs and no tech helpBeen playing for about 5yrs+ and i just got a new ipad and my game will not restore on my new ipad. Contacted game insight and all i got was an automated response asking me for details and screen shots that i sent and still no response 3 days later. No updates either yet they still take your money. Whats the point. Bye.Version: 4.23.1
✓ Used to love itSure it can be repetitive and quests are next to impossible to complete, but it WAS an enjoyable game. Until.....I’ve lost all progress after iOS 13, I am beyond angry. I did email support and got back a stock response but nothing got fixed. Such a shame that I have to stop playing now. Are you guys going to address the lost progress of the many players who have updated the game?.Version: 4.23.1
✓ Lost Interest - Stagnant GameThis used to be one of my favorite games. The lack of technical support for in-game issues is terrible. There have not been any updates recently in the game and users are worried about the future of the game. It is increasingly clear that company doesn’t care about its players. I was a daily player and now I barely open the game. I am looking for another game to play..Version: 4.23.0
✓ Used to be great game butVery hard to move forward unless you spend lots of $$$.Version: 4.23.1
✓ GoodGood graphics and good game however energy used up too fast and takes too long to regen so can only play for a few minutes at a time and too hard to get diamonds without spending $$$$$. Number of object you have to collect for quest is a little OTT..Version: 2.3
✓ Unbelievablely boring.See above..Version: 4.23.1
✓ From Love to MehI have had this game for years. I used to play every day and loved it. The quest used to be fun and a challenge to complete and now I have 42 quests 40 of which are impossible to complete with out spending a ton of money. There may be players that are into that, I am not. Bye bye Mystery Manor, what used to be an enjoyable stress reliever is now an excruciating waste of effort..Version: 4.23.1
✓ Not able to carry my status on a new deviceDownloaded my game to a new device and I had to start over. I was pretty far in the old game. Don’t want to play two versions. Might not play all..Version: 4.23.1
✓ GI NEEDS TO UPDATE THEIR SLOW SERVERS - DONT BOTHER UPLOADING THIS GAMEHaving played this game for years now, so many players are leaving through frustration. Guild events we cannot get into for over 3 hours because their servers are so slow. No new events just repeats of old ones, no Christmas event even. Mini games drive everyone insane as they are practically the only way to move your guild up. Players are BORED. If you want to progress you need to spend money. Don’t bother loading this game it’s become slow and frustrating 👎😡.Version: 4.23.0
✓ This used to be the best game out there until recently!!!!This was an amazing game. It now seems that these developers only want new players to spend money on diamonds. They make every update almost impossible for you to progress without paying money. They send out updates without checking for bugs in the game. It is now almost impossible to play this game. They have made the graphics of the game look amazing but they have forgotten that real people play this game and have been playing this for some months and made friends on this game. They have taken all the fun away and got everyone hooked on it and now all they want is for us to spend money on diamonds. For example to get one piece for one collection is 16 diamonds and you need five of those for one collection. The. You need to charge some of these 9 times. So you £2.99 for 30 diamonds goes nowhere!!!!! It's not just the money the whole progression in the game has been stopped by the bugs in the new update. These developers really need real people testing the updates before they put them out there. Most people that play this game are boycotting this game today to try and show these developers how we all feel regrading this game. They blame apple for all there mistakes. I would have once rated this game the best game ever but now it has just wasted loads of my time. I would not have given this even one star rating but there was no choice to give it a total negative rating. Money grabbing developers work at GI..Version: 1.11
✓ EnjoyThe game is enjoyable but run through energy too quick..Version: 4.23.1
✓ Servers can’t handle player trafficI have been playing for 4 years and unfortunately this game has steadily declined. Seems the servers cannot handle the traffic during weekend guild events. Players routinely get a “can’t connect to server, please try again message.” This goes on for hours (Not just a few minutes) during an event. Long time players are quitting out of frustration. If you haven’t started playing this game DON’T! There are other games out there to choose from. I normally would cut the developers a break, but in this case the server problem has been going on for months! At this point it is a total waste of my time..Version: 4.23.0
✓ Be careful not to lose your game.My grand daughter accidentally deleted my game. I reinstalled it, but my game was gone. I had to start at the beginning. Pretty disappointing when I think about all the time and money I have spent on the game over the years. It was all a complete waste! ☹️🤬.Version: 4.23.1
✓ Waste of timeCould be an excellent game but before you can open another room without doing the first two over and over and over, it says you have no energy left, come back later.... No... on to a better game I say..Version: 4.23.0
✓ MeBeen playing for 4 years, spent a fortune, now won’t connect to internet and then decided to reset itself so now at level 1 again. Really miffed and decidedly out of pocket. Just can’t get any help..Version: 4.23.1
✓ New Improved AwfulThis is a great game with many features, but since the game was changed, the developers keep changing things. Each time a change is made, the game gets worse. For instance, the recent update changed the kitchen and made the objects so small it is almost impossible to find. What needed to be changed and updated were the dressing room and the bedroom as the objects are so small and so similar in shape in silhouette mode that you fail more often than you succeed. It is almost as if the developers do not listen to the players. I don’t understand why they have so little respect for the people that support this game..Version: 4.23.0
✓ MehEnergy runs out fast and impossible to get diamonds..Version: 1.17.1
✓ Love it!Love the graphics but don't like the waiting to refill the energy.Version: 4.23.0
✓ Incompetent supportI would give this 0 stars if I could. Game is great, but whenever there's a problem support will blame everyone else except themselves, meaning problems don't get fixed. Also, don't be fooled by the 5 star rating - players are promised in game currency if they rate the game 5 stars, making their level on the AppStore ratings a fallacy. Before playing this game, check the Facebook page, look at the forums. Don't download it - go find a similar game with better, genuine reviews. You'll enjoy it more and it will mean that any problems you have will get fixed, something that will not happen with this game..Version: 1.21
✓ Not bad, but harder to make progress without having to buy stuff with real moneyWould like to be able to acquire diamonds or other goodies like food with coins instead of having to use real money to get throu it a bit quicker. A real struggle when you have no diamonds and have to banish things to avoid energy penalties. Otherwise quite absorbing and interesting. Fans of Smurfs Village who want to do something a little more challenging for the quests will enjoy it..Version: 1.1
✓ Basement levelNeed more free access to room.Version: 4.23.1
✓ It gets better?I started playing this game when it first came out. I loved it. Updates, new levels, and new challenges came out, I loved those too. For 4 years I played this game and loved it. Then I didn’t play for 6 little months, I moved during COVID. Stupid, right? I lost everything. I mean starting over, all my gems and purchases and collections. Gone. Everything. I tried to restore, didn’t work. I didn’t complain, I took my lumps. It happens. However, starting this game is slow and tedious. You can play 2-3 levels before you are out of energy (about 4 minutes) and that’s if there isn’t a phenomenon. Bottom line? I’m gonna play for another day or so, maybe I’ll be able to play for a whole 20 minutes at a time? If not, there’s a whole App Store. Btw: The restore works on some other apps like Tribez and Castlez. I gave those a much better rating, but I wasn’t starting from scratch. They might be slow too? Either way, I’m gonna definitely be cautious about spending real money on anything that might disappear again. UPDATE: I just lost 12 coffee cups (energy boosters), I’m not even gonna waste my time trying to figure out if anything else is missing…...Version: 4.23.1
✓ Keep track of your purchases!Fun game I have been playing it for a number of years ... but to really have fun you do need to make purchases. Be extremely careful when purchasing! Always write down what you purchase, what was supposed to be included in your purchase, and how much it was supposed to cost! I have found many inconsistencies in all aspects of my purchases ... but very hard to prove if you don’t write it all down. Be careful! Personally, I am deleting this game..Version: 4.23.0
✓ DisappointingA disappointing game in so much as you can play it without visiting the bank but if you do take this path you end up exploring all the rooms in the dark. I have enjoyed playing but I am certainly not going to spend a lot of money, or even any money on buying diamonds etc from the bank..Version: 1.21
✓ Mystery mansionYou can only go so far in this game and once you run out of energy, that's it. You have to come back later when your energy has topped up. If you are looking for a game that you can play for hours, this one is not it. Just when I get into it ... I run out of energy and the only way to remedy myself of this is to open my wallet. This is a wonderful game but good luck accessing all of the rooms in the mansion. I don't think anyone ever will ... Unless they can afford it that is ... Such a shame for those who cannot afford it. To the creators of this game: Please make it easier to access more rooms and let us enjoy more of this game so we can get more variety and see it's full potential. Thank you ... Well, here is my cheap alternative to getting 5 stars.Version: 1.2
✓ So angryI used to enjoy playing.. as you got better, new room accessibility was promised then bang... suddenly you had to pay to play at almost every juncture — and pay a lot! Looking for an alternate game experience. This one now sucks..Version: 4.23.0
✓ Worst game EVER!This is a totally useless game - horrible in fact - you can't continue without buying access to the rooms - waste of time poorly done cash grab DO NOT WASTE YOUR TIME - flag any other games from these developers and don't load them -useless garbage - and oh I'm being kind. One star rating so I could post this. Any favourable reviews are from the developers themselves - TOTAL WASTE.Version: 1.17.1
✓ OKThis game starts out fun but soon you need to gold to get to the next room....and you have to buy the gold so you don't get very far. Would be good if you got to play a bit more..Version: 1.17.1
✓ Mystery manorAppears the developer - Game Insight - is letting this game die...no updates have been provided since late 2017. However, GI will still happily accept $..Version: 4.23.0
✓ Pipes GamesI Love the Pipes Game!!! I look so forward to playing it every other week. I was on the Silver Level and coming in as a Top Player each week. I never would have thought a 90,000 score would cause me to come in 5th place and move me to the Gold Level. I do Not want to be on the Gold Level because their scores are in the millions, which I know I will Never attain. How do I go back to the Silver Level?? I am already out and the tournament is not even over. Since I will Not have my tokens replenished I will not be able to play again until I do! Thank you for the “try harder” because I tried harder and found Pipes in another game!!.Version: 4.23.1
✓ Hope u don’t have a mortgageThere is forking out a bit of dough to play a game and then there is being raped be the developer GAME INSIGHT from Russia. It is impossible to get anywhere in this game unless you want to miss your mortgage payment. But then NYT and other papers will also tell you they are under pressure from Apple because they want their cut upped Whatever the reason don’t go into it unless you don’t want to leave your kids an inheritance. RIP OFF.Version: 4.23.1
✓ MehKind of half hearted about this, very expensive. Some bugs which left me not knowing hitch quests I could trust to give me rewards. Overall it s mildly aming if ou njoy hidden object games,.Version: 1.5.1
✓ Could have been enjoyable...I am getting tired of these games that require real money usage if you want to progress through the games at a reasonable pace, and this game is a classic. Great graphics aside, this could have been enjoyable if the gameplay wasn't constantly interrupted by energy refills which eventually lead to real money usage. Please give us a break, if you want people to enjoy your product, get rid of the greed. I would have been willing to pay a reasonable price for the entire game to begin with because it could be one of those games you could waste hours on, but stop enticing people into "free" downloads only to lure them into these money traps. I only downloaded this app to to improve my status in another one of your "free" games, and thought it the cheapest way to do so, but now I'm just getting frustrated with the way these app's work....Version: 1.2
✓ Overkill on in-app purchasesIt’s a fun game to play for a while but the items needed to enjoy more than just the first few rooms become extreamly scarce unless one constantly spends real money (I.e. in-app purchases) to buy the game items. The designers do make it possible to request items from other users but what I just found out (because they don’t explain this) is that only some of the gifts requested from you are ‘free’. The other gifts requested from you will come from your inventory of items. (Please note, I’m not talking about the “wall gifts”. I’m taking about the request for gifts directly sent to other players). That’s the last straw for me. In the game some items very scarce, so one has to buy them or request them from others - but the game does not indicate that you are sometimes giving away an item from your inventory when you are responding to a gift request. It’s just too frustrating, the designers are just too greedy, and it just stops being fun when you realize that it’s all designed to make you spend more and more money..Version: 4.23.0
✓ Fun...butFun. Don't like how fast my energy drains. Would like to be able to buy diamonds or energy..Version: 1.17.1
✓ Not sure I'll continueThere's absolutely nothing intuitive about this game. There are no instructions, like "the goal is..." or "this is how you proceed...." blah blah blah. I find it terribly confusing. The only wee thing I like is that when you back to the same room for further challenges, things have moved around so you can't rely on your memory. But honestly there isn't even a narrative to guide you in this game. If the objective is to figure things out as you go, you at least need some markers, or some intuitiveness. Ugh. Me no like..Version: 1.18
✓ Poor customer serviceAfter playing this game well over seven years. I received a new iPad for Christmas. Game-insight has been completely hopeless as far as customer service For transferring my original game to my new iPad. The game freezes up. No updates to areas that say coming soon have been added for at least 5 years in my opinion. They seem to just be taking the money. UNTIL YOU QUIT! I am done..Version: 4.23.1
✓ Unaffordable!!Two years ago this was a really fun game. Now it is impossible to complete quests without major in app purchases... It is a fun way to meet and stay in touch with people all over the world, but most of us are quitting now, due to greed of GI..Version: 2.20.0
✓ Mystery manorBummer you run out of diamonds and have to buy more with real money instead of coins then I would continue playing, probably going to delete :(.Version: 1.25
✓ Rip OffHere we are almost 2 months since my first support request and I’m still locked out from playing with others. I sent materials requested 3 times, but told since I haven’t responded my case was closed. I don’t believe anyone from tech support is actually monitoring this game since the now have a game called New Mystery Manor and this version hasn’t been updated in more than a year. I know my version has a bug - click on the G! icon and the game freezes. Save your money. There are better games with better tech support..Version: 4.23.0
✓ I wish I could move my game to my new iPad.I progressed a long way on my old iPad.I don’t seem to be able to transfer it to my new one.Version: 4.23.1
✓ AddictiveGood hidden object game, but there is presently a bug about gifts being empty. The community on Facebook is complaining about it but nothing is being done. Very disappointing. I guess that they're eager to take our money for the game (bonus packs/diamonds) but when it comes to actually reading emails sent to the support team, they're too busy. What a shame!.Version: 1.4
✓ Needs improvementGood game but annoying that if you want to progress you have to buy diamonds not worth the money.Version: 4.23.0
✓ Very little support, expensive and crashes....constantlyGame looks good from the outset. Support appalling. Game constantly crashing and a lot of users report they are unable to access the game at all - and this issue has now started occurring for me too. This game is not cheap if you want to progress - the higher you get the more bugs and crashes you experience - you gift one thing and two disappear, you buy a big ticket item and the game crashes and you lose the item and it's effect and the game currency you used - have reported multiple issues now - and "with technical team" is about as far as I get - you have to go this game alone as far as support goes - the FAQ is only moderately helpful - very disappointed wit this game..Version: 1.1
✓ So many issues I have basically stopped playingI have been playing this game since the beginning and have managed to reach level 384. However, I am about to delete the game because I can’t get anywhere. I have been stuck on so many achievements for so long, and I often can’t even complete the first quest of a special event. I have never spent a penny in game, and so many things cost expensive keys, chests, and so on. No wonder I can’t get anywhere. And do yourself a favor and stay away from Guilds, which require hours and hours of play every. single. weekend and deplete resources that took months to accumulate. Games should be fun...this has become so stressful. Can’t believe I didn’t delete it a long time ago!.Version: 4.23.0
✓ I give upI have spent hundreds of dollars playing this game. I loved it! But over time they have consistently “stolen” my achievements. Like today, there was supposed to be a few hours of an opened room, but it closed down a few hours short. Based on past experience, I must sent a screen shot to prove it. Well, I can only show the “after” shot, not knowing to take the “before” shot because there was no way to know it was to happen. I am loyal, but tired of being cheated..Version: 4.23.1
✓ Overall great game!Addictive game, however energy takes forever to recharge and I'm not spending my hard earned cash on a game. Would be good if the friends list was alphabetised or had a search function - so annoying scrolling thru friends list to visit and help certain friends. Gifting energy would be a great idea in the next update as would removing the bug of 'Internet connection required' when I'm already connected - that's really annoying too..Version: 1.13
✓ UpdatesIs it true that you are planning updates to this version? There are many who love it ( and hate the new one)..Version: 4.23.1
✓ Fun at first, but REALLY expensive to continueI loved this game years ago but deleted the app for some reason. Now I remember why I deleted it. The game very quickly becomes very expensive to play unless you want to keep searching the same few rooms over and over and over … and over. The quests are just a way to lure you in to get even more of your money. Beyond that the game doesn’t seem to have changed much in the years since I wisely deleted it..Version: 4.23.1
🙂 Mystery Manor HD Positive Reviews
Mystery Manor HD works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Mystery Manor HD.
⛔ Mystery Manor HD Problems
