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Condé Nast Traveller Magazine App Complaints & User Negative Comments 2024
Condé Nast Traveller Magazine app received 45 complaints, negative comments and reviews by users. Have you ever had a bad experience using Condé Nast Traveller Magazine? Can you share your negative thoughts about condé nast traveller magazine?
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Condé Nast Traveller Magazine for Negative User Reviews
✓ Not very goodYou're basically just paying for images of the actual magazine pages, not something that is actually optimized for viewing on mobile devices. This is especially problematic for iPhones. Zooming still leaves the text too small to read comfortably without having to scroll from side to side as you read. And by far THE most ads I've ever seen in an app that I've spent money on. Wow..Version: 32.2.0.47.99983
✓ Doesn't work!I also tried to get the extras from my current subscription and it doesn't work. Tried following the step by step directions and it is faulty. What a joke..Version: 2.5.4
✓ Terrible appTerrible app, but magazine is great.Version: 33.2
✓ Should have read the reviewsImpossible to read due to page positioning. The app has not been updated for 10 months. Do not buy this version.Version: 33.2
✓ Just annoyingObviously Greta content; but the app to read the content stinks.. constantly issues to flip pages and navigate the magazine very frustrating to enjoy the content.Version: 33.3
✓ Pretty much worthlessI have spent too many hours trying to register and view magazines online. It refuses to recognize my account number or last name. Going to let my subscription expire..Version: 33.0
✓ Poor customer support and sign up processI signed up with an instagram deal. Login websites kept returning errors. Finally call customer service and find out I won’t have access for 2 months to digital content. They said there is nothing that can be done. Ridiculous. Got a refund.Version: 33.0
✓ Magazine is great - the app is terribleAs above.Version: 33.0
✓ How to subscribe to an app that doesn’t work?It crashes every time.Version: 33.3
✓ Login FailedI have tried multiple times to login on the app and it says it doesn’t recognize my account. I tried to reset my password thinking that might help but it says it doesn’t recognize my email linked to my account. Very frustrating!!.Version: 33.2
✓ Waste of time -- doesn't workAgreeing with others, I subscribe to the print version and the publisher wants me to use the digital version. First, the app does not work like the instructions they sent me, so I can't even log on, second, the customer service is worthless. Been through this twice and I am no idiot, so if any of this sounds familiar then I recommend that you not waste of time..Version: 33.0
✓ Doesn't work.What a waste of time. I bought the digital and print subscription and my sign in information is not working. Deleting the app on my phone and using the MacBook app version instead..Version: 33.3
✓ Digital access is impossibleI have tried every which way to sign in with my print account info. Impossible. For a such a high quality print magazine the nearly impossible access to digital version is pitiful.Version: 33.2
✓ It doesn't work for current subscribers!I wasted time trying to follow the directions sent with my monthly magazine on how to activate the digital subscription. The directions are not correct and the option does not work. Until they fix the problem, do not waste your time trying!.Version: 2.5.4
✓ Randomly Shuts DownThe app just shuts down a lot..Version: 33.3
✓ App cashing after upgrading to IOS 17App is continuously crashed both on iPad and Ipone after upgrading to IOS 17.Version: 33.3
✓ Should have realised!When something is offered for free, chances are it isn’t what it seems! I went through the various stages, downloaded the app and every time I open the app it crashes - seriously unimpressed!.Version: 33.3
✓ Magazine Page not positioned properly?The magazine page sits in the top half of the page, not fully utilising the full screen/appearing centred which is strange? It also means the navigation bar at the top of the page tends to cover the page/content which is not very useful..Version: 33.2
✓ Useless appNo search function and unresponsive design. Terrible UX..Version: 33.3
✓ Waste moneyMy annual purchase doesn’t work at all, and there is no way to cancel the purchase..Version: 33.3
✓ UselessI have been given instructions on how to register for digital version of Traveller Magazine, completely useless, the instructions bare no resemblance to the App!!.Version: 33.4
✓ Very poorHave subscribed to the dead tree version. Got email saying use the app. None of the instructions were correct. So still can’t log in. Very poor..Version: 33.0
✓ App won’t openWon’t open. Even after deleting and reinstalling..Version: 33.3
✓ Mobile app doesn't workTerrible instruction for setting the account on mobile app. ID and password won't work. Emailed help desk and got a response that they are located in UK and cannot help US customers. Basically wasted my money..Version: 33.0
✓ Not free at all!OK, nothing is ever really free....but, to actually see the magazines you need to pay for each of them. All you get for free here, is the app that allows you to subscribe to the paid magazines. Sorry, but, this is misleading and disappointing..Version: 2.4.3
✓ Terrible appThe formatting of the magazine pages within the app is completely wrong; making it almost impossible to view the pages portrait or landscape. For such a image rich magazine, the app is a complete let down!.Version: 33.3
✓ Search function is a failureIt doesn't return any results even when the the search term is the topic of the cover story..Version: 33.0
✓ TerribleThe new issue doesn’t show up, unless you search for the “other” Condé Nast.....and it’s impossible to sign into. Extremely frustrating..Version: 33.0
✓ Doesn’t work on iPhone XI subscribed for print and digital after seeing an ad on instagram. After paying for the two year subscription I find out that the digital version through the app is only viewable through the iPad store. The only way to access issues via iPhone X is to buy the issues individually. Here’s to hoping there is an update that will allow me to use the whole subscription I paid for..Version: 33.0
✓ Unable to access paid magazines again...E mailed support who have passed this on, no reply as yet. Paid for over a years worth of magazines, they change the app then I am unable to access without re purchasing. This has happened more than once..Version: 33.0
✓ What's happened to this app?Great magazine. Terrible app! Why does it move up and down ever so slightly making it a chore to flick pages unless you hit them directly perpendicular to the page. Soooooo annoying. The slightest movement up or down and the page doesn't turn. Completely unnecessary. Pllleeeaaaase fix!!!!.Version: 33.0
✓ Doesn't workHorrible app- relationship between this and pixelmag is not explained, cannot read after subscribing and confirming (several times- I hope I am not charged for every time I confirmed)- even after signing up for pixelmag- whatever that is- still does not work. Someone needs to either fix this app (if that's the issue) or the interface so that it makes sense. What a waste of time..Version: 3.1.2
✓ Poor display on retinaPoor display on the retina display of the new IPad. Wait for an update to resolve that issue before you waste your money..Version: 2.4.3
✓ Why pay for digital?Since I already have a print subscription, why should I pay for the digital which doesn't have half the content..Version: 2.4.3
✓ Chargeable even if you subscribe to magazineDisappointed to find that unlike the US edition the ipad version in the UK is chargeable even if you subscribe to the paper magazine..Version: 3.1.4
✓ Doesn’t support US digital accessApparently only the iPad app supports US digital access. Very deceiving, unclear. Horrible experience..Version: 33.3
✓ Can’t access my subscriptionIs this app only for UK? The customer care email address is a UK address. Also, my magazine spells Traveler with one “L” and this app spells it with two “L”s. I kept entering my account number and last name right off the mailing label and it could not verify my account. Frustrating waste of time..Version: 33.0
✓ No issuesI signed up in March and paid $10 for digital Condé Nast. Am unable to sign in and get the subscription. Totally unacceptable ! Will ask for a refund..Version: 33.2
✓ Don't waist your timeI downloaded the app after receiving information with my print subscription. The app didn't work. There was no place to enter my subscription number to activate the Tablet Edition. The app kept instructing me to enter my Apple password and then nothing. Save your time!!!.Version: 2.5.4
✓ This used to workBut now the app just wouldn’t even open any longer. It just keeps crashing. What happens to all the issues I’ve paid for??!!.Version: 33.3
✓ Doesn’t work at all!Does not work at all! Will not open!.Version: 33.3
✓ Awful appSlow scrolling through pages, no global overview, no page numbers, no rotation support. Have asked Apple to refund subscription as app not up to Apple standards. Should be removed from App store until improved..Version: 33.0
✓ Horrible experienceI purchased single edition. It doesn’t fit properly on iphone x screen and is impossible to read without pinching and zooming. The change text size in settings doesn’t work either. I discovered that the magazine works best on my ipad. Somewhat disappointed but up’d my rating now that I can view on ipad..Version: 33.2
✓ App Crashes ConstantlyThe app is impossible to use - it keeps crashing about every minute. I can only flip through a few pages at a time. I emailed the magazine about the problem and they told me they cannot do anything that and that I should instead contact Apple. I feel bad about getting their annual subscription. I wish I could get my money back. The app is useless..Version: 33.3
✓ Can’t LoginPurchased print and digital subscription, app doesn’t recognize my email or account #. Submitted support email and received reply saying they’d respond within 5 working days..Version: 33.1
🙂 Condé Nast Traveller Magazine Positive Reviews
Condé Nast Traveller Magazine works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Condé Nast Traveller Magazine.
⛔ Condé Nast Traveller Magazine Problems
