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- 94.2SAFETY SCORE
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British Vogue App Complaints & User Negative Comments 2024
British Vogue app received 67 complaints, negative comments and reviews by users. Have you ever had a bad experience using British Vogue? Can you share your negative thoughts about british vogue?
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British Vogue for Negative User Reviews
✓ Some false advertisingI purchased a subscription thinking I would get access to all editions of British Vogue on the app, not just the current one. After going back and forth with both Conde Nast and Apple, and rifling through terms and conditions, it seems you only get access to the most recent edition, and the new ones thereafter. If you want older editions, you have to buy them individually! I think that’s pretty rubbish, and poorly advertised. Really disappointed..Version: 33.2
✓ Can’t get issue I wantedI specifically paid to access the September 22 issue after following the link that said I could. I then could only download the August issue with the September one nowhere to be seen. Please improve your usability! It’s basic functionality to get the issue you clicked on..Version: 33.2
✓ Download problemFor last two months there’s problem with downloading . I’ve to delete the app then download. I’ve been using for few years. It never happened before. And have to download again pervious ones too. It’s such inconvenience..Version: 33.2
✓ Vogue readerThe app is a bit hit and miss when downloading the magazine. Sometimes the pages don’t fill the screen and you have zoom in. Other months its fine..Version: 33.0
✓ Doesn’t seem to work properly on iPhoneSome issues don’t download all the images, though you still get all the ads… not great for a magazine which is half visuals. I like the option to read articles on the go. But I still want to see all the content, and the images are missing from the latest download. Instructions just say delete download and app and start over again but it still doesn’t work. Don’t bother with a digital only subscription!.Version: 33.2
✓ TerribleIt's N o v e m b e r and you are selling the June Issue?? Ridiculous !!! And even that one is not working!! You're the worst!!.Version: 1.3.4
✓ This is not right!!After purchasing June issue I can not access it on my Ipad, it continues to ask me to repurchase...this can not be right.. Please fix this. Or return my purchase!!!!!.Version: 1.3.1
✓ London, we have a problemIssues download, pages do not show - only a code sequence on red background. I have deleted and re-installed the app again and again. Also I see this is a persistent problem across many many loyal users. Shame on your tech team. Seriously, you are awful. Please fix..Version: 32.6.1.106.102896
✓ OutdatedI think the app is just pretty hard to look at, super disappointing for a magazine focused on visuals, it could be really good, and the read on the go option is great. I just wish they’d update it and make it look a little more exciting.Version: 33.2
✓ Not working for me.I don't know whether other users experience any problems with downloading, but I haven't actually been able to view any purchased issues so far. I tried it first with Emma Watson issue, and having paid £3.99, got nothing but an offering to purchase the issue again. Seeing recent positive reviews, I decided to give it another go. And what? still the same story. Alexa Issue purchased, but the front page just froze. When I re-entered the application, it offered me again to pay for the issue I've already purchased. The idea of this application is brilliant. As I travel a lot, I'd love to be able to access my favourite magazine on the go, but with this quality the application proves to be useless..Version: 1.3.1
✓ Doesn’t work on iPadOS 17The British Vogue app does not work in iPadOS 17. It doesn’t even open and crashes immediately. I downgraded my iPad to iPadOS 16.7 in order to continue using this app under my paid subscription..Version: 33.4
✓ Will there be other issues??That one and only December 2011 issue was just great! Where are the other issues-January,February...? What do I do to get them? Are you not making them? Will you make issues for every month in the future? Please respond!!!.Version: 2.0.0.15.32168
✓ Issues with the appSome issues will not allow you to scroll down pages so you can’t read the content. You are stuck just moving from page to page, unable to access the home menu..Version: 33.2
✓ Why have you messed up this lovely app?Great app, till the library disappeared and now it’s stuck on the October issue. Shame. October was a nice issue but now it’s December it’s starting to look a little dated and I was rather hoping that my annual subscription would keep me a bit more up to date... The app support button links to a “page not found” error. Come on Conde Nast - you’re a world class operation and you must be able to do better than this! UPDATE: if you want to view other issues, delete the app, reinstall it and “restore purchases”. You will then see the library again and can choose the issue you want to view. However you won’t be able to able access the library again to choose another issue unless you go through the whole delete/reinstall/restore process again. Painful, horribly embarrassing for Conde but at least possible.Version: 32.6.1.106.102896
✓ UselessLike another reviewer I couldn’t access my subscription. Wasted my money and spent my time going back and forth between condenaste and Apple. None of who would take responsibility for this ridiculous app or refund me. So disappointing!! Purchase at your own risk!.Version: 33.0
✓ Worst app everThe title says it all.Version: 33.2
✓ Did not download purchasePurchased June issue, was billed but I was never able to download. As in previous comments tried to download again but was promted to purchase the same issue again! Please credit me for the issue..Version: 1.3.1
✓ Always crashingApp is not working at all.Version: 33.2
✓ OutdatedI was very disappointed when I went to download the mag and the only month available was June and it's nearly August. The shops are currently selling the August issue so why are you so behind in delivery- I could just go & buy the latest issue at the shops..Version: 1.3.4
✓ Miss ZINIO formatHate the new format which forces you to read the magazine up and down. Detest! Would have given zero stars. Unless they reformat or give readers options, I will not buy another issue..Version: 33.2
✓ No pleasureVery inflexible. Difficult to navigate. Cannot see all the tiny pictures of suppliers’ work. It’s like trying to see designs in a thumbnail..Version: 33.1
✓ Poor iPad version thatI bought this app in good faith, hoping to get something above & beyond the magazine, btu I expected more! Not only is it just an upload of the magazine - not designed for iPad... it's more diffcult to navigate. It's not possible to flick between pages. Instead I found myself stuck in video's, constantly having to go back to the (messy) contents page and wondering what a photo was, only to realise it was half of a double advetising spread. If iPad edition's should be enhanced versions of the mag, then this fails. It's sub standard at best..Version: 1.3.1
✓ This App is TerribleIt has a mind of its own. The app controls everything. Every time I accidentally double click an ad it takes me to the website. Please stop doing this. It is so annoying. There is no option to switch from reading it like it is a print version, starting from the cover. Once you click on the cover from the home page, it will take you straight to an ad. I want to see the full front cover..Version: 33.2
✓ Hard work!Excited to get free access with my paper copy subscription. Went through the long winded process to set up a log in. Installed on a new device which required log in details again. Unable to log in - password reset says account not recognised. Tried setting up log in again but told my email address already linked to an account!!!! Grrrr. Generic customer service reply - didn’t read my email. I’ve deleted the app and will wait for hard copy to arrive..Version: 33.0
✓ No access to IPad online versionI have had dreadful slow access to the issues I buy monthly, and this has now completely stopped downloading. I paid for May issue and cannot open it..Version: 33.1
✓ PoorTook over ten days for a customer service operative to help me access my purchased content and the formatting of the magazine looks poor and disjointed on screen. The magazine itself is littered with spelling and grammatical errors which never used to be the case - expected more from a publication of this price/ calibre..Version: 33.0
✓ IPhone XSNot compatible with the xs! It’s been months come on!.Version: 33.1
✓ Bad appApp does not work well at all. For a huge brand like Vogue I was surprised. Subscribed for a month and still won’t let me view magazines. Have unsubscribed. It’s a shame!.Version: 33.4
✓ It won't downloadAnnoying.Version: 2.9.2.35.70167
✓ Downloads so inconsistentSome times I buy an issue with no problems. Some times, no matter what WiFi I’m connected to it refuses to download - even though it says the issue has finished downloading. Not an issue I have with any other magazine app I use..Version: 33.1
✓ Big disappointment!I found this really disappointing and wish I had not paid £3.99 for the June issue! Never again. The images are really badly compressed and the articles are hard to read as the type is so small. I am trying to read the interview with Alexa Chung by zooming into the text, but each time I then scroll it zooms back down to miniscule size. Really annoying..Version: 1.3.1
✓ So annoying it doesn’t come in the same layout as the magazineAwful app. I wish they chamged it back to how it used to be..Version: 33.2
✓ App not working!Since the revamp of the app, it hasn’t worked properly, often the download doesn’t start or it stops after about a minute. Please fix this!!!.Version: 33.0
✓ Bad bad...very bad serviceThe app never worked The gift never arrived Terrible customer service support Very bad experience.Version: 33.0
✓ It doesn’t open!!!I downloaded the app and I’m trying to open the app, but it’s not working at all. I’ve deleted and reinstalled it again, and nothing!.Version: 33.2
✓ Does not workI cannot read the magazine! i can load the videos but i cannot see any of the screens with the slider bar. dont buy this until they fix it!.Version: 1.3.4
✓ Do not purchaseThe download gets stuck half way through and doesn't finish, therefore u can't see it. It's a complete waste of 7 dollars! I would give it 0 star if I could..Version: 1.3.1
✓ App won’t allow me to open other issuesI’m happy the same issue that Panama Swag is having..Version: 32.6.1.106.102896
✓ Useless app!!!Same issue with logging in since the new subscription method started last year. Used to work so well. Long chain of emails back and forwards with support with difference people dealing with my login issue and still no resolved..Version: 33.0
✓ Importing style from the Brits...is like looking for a British Restaurant..Version: 1.3
✓ Not mobile/tablet optimised. Poor user experience.This is just a scanned in version of the print magazine. You have to zoom in to read anything and flick through pages. How can they be so behind the times when other smaller fashion magazines are so much further forward? It was also a dreadful sign up experience. Luckily I purchased print as well. I’ll stick to that..Version: 33.1
✓ Digital Magazines purchased previouslySo hard to view them now - slow to download pages - everything is available for free now ? What exactly did I buy ????.Version: 33.4
✓ July issue, please!!!!!Where's the July issue of Vogue UK? I can't stand stand to read the one with Alexa Chung anymore. I want the one with Vanessa Paradis!!!! C'mon guys! It's 2011 already. Let's update this app and make the July issue available for buying and download, please. Vogue Japan is brilliant at it, how come Vogue UK isn't? Does not make any sense!!!!!.Version: 1.3.1
✓ No back issuesThe US edition of the app lets you download back issues but the British version makes you pay for any issue before the date you subscribed at £2.99 per issue. There’s a stall in my local market selling old copies for 30p each so why sholud I pay 10 times that for a digital editon? Other fashion magazines (Elle for example) give you back issues included so this is a bit of a ripoff..Version: 33.2
✓ Useless after updateI used to love getting my digital British Vogue every month, but since updating the app, no issues appear available for download any longer. There is no explanation for this other than a pop up that says "an unknown error has occurred with the library". When I press the "App Support" button on the review page, it just takes me to the website for the magazine with no way to report or troubleshoot any problems. Even after deleting the app and re-downloading it numerous times, the same "error" occurs. It's a serious pity that the app has become totally USELESS just after renewing my two-year subscription. Rest assured they promptly charged me for the renewal fee without any problems, however. Either fix the app or furnish a full refund, please. I haven't been able to access any issues since about June and am close to switching to a competing magazine..Version: 32.4.0.86.100444
✓ Worst magazine appI have many magazine apps. I have Australian and US Vogue. This is by far the worst and most frustrating app ever. There should be some coordination in apps, the best is the US Vogue app. Get it together Condé Nast.Version: 33.0
✓ Download digital issueMagazine would be a 5 but I can’t download Jan 2022 issue resulting in losing 2* due to frustration..Version: 33.2
✓ Not happyI just purchased the November edition, but it hasn't downloaded. It looks like you want me to enter a print subscriber number or coupon code to sign in. I don't have either as I'm and iPad customer. How do I access what I paid for?.. Very badly designed app and hard to navigate. Hoping someone enlightens me or gives me a refund quick smart.Version: 31.3.4.77
✓ I love Vogue but it's causing a lot of problems!Subscribed to the iPhone edition in May this year and it worked absolutely fine. But recently none of the images are showing and it's telling me they aren't there. Now it has logged me out and it will not send me an email to reset my password and it tells me they are unable to relocate my account!! I've tried re entering my account number and it tells me it's still in use. The app is completely useless.Version: 32.4.0.86.100444
✓ App Won’t Work!The app won’t open!! It keeps crashing every time I try to open it! Waste of a subscription..Version: 33.4
✓ Repeated downloadsDifficult to use app and I have had to download the same issue on 4 different occasions. Very disappointing.Version: 33.0
✓ Not compatible with iPhone XCan’t view purchased magazines properly because the notch covers the top of the page. No way to change settings to properly view.Version: 33.1
✓ RefundI’ve never received my magazines. Please cancel immediately & refund me..Version: 33.2
✓ Love/ HateLove the ability to enlarge the font. Don’t love the fact I have to download the new issue every time I want to read it..Version: 33.0
✓ Can no longer read on phoneLatest issue not optimised for iPhone, which makes it useless....Version: 33.0
✓ Text problemAll your pages, not just the occasional one, need to expand, so it makes reading the text easier. Other than that, it’s a good mag..Version: 33.0
✓ Portrait mode?Wish the magazine was in portrait mode instead of only horizontal. Feels very unnatural to read it that way. American Vogue on the iPad is great and wish the British version was the same..Version: 2.9.0.31.63646
✓ EEWEew.Version: 32.4.0.86.100444
✓ Okay but....Would love the ability to resize the screen. You can't so sometimes it is difficult to read the small print or get a good view of the small images. I prefer zinio where you can resize.....Version: 2.6.0.27.53462
✓ Buggy appPoor navigation and buggy.Version: 33.2
✓ Trouble with British Vogue App.I have just cancelled my subscription to the above App. through the App. Store as I have had constant problems. I assumed that when I subscribed to the above App. that in addition to the digital copy of the magazine there would be a hyperlink to the Vogue website too. Unfortunately, this was not the case and if I wanted to view other information on the site I had to go to Google or Safari and get to the site that way. (most frustrating and a waste of time!). When I finally got to the British Vogue website one of the main features I wanted to use was the ‘Catwalk’. However, the tabs for ‘Seasons’ and ‘Designers’ didn’t work. I was therefore limited to whatever shows were new, not what I wanted to look at. This problem was confined to my IPad Pro, version i08,12.4 that was released approximately seven months ago here in Australia. My IPhone which was released around the same time does not have this problem, but I use my IPad for all the viewing of Vogue online content and downloads. I have wrote three separate emails to British Vogue customer service and have been told that I have to contact the developer through the App store. To the best of my knowledge Condé Nast is the developer, but I may be wrong on this point. I am now at a point of desperate frustration from going around in circles! Can someone, either Apple or Condé Nast help solve my issues? I find it hard to believe I am the only one in this situation, but maybe others have just given up in frustration. I look forward to hearing some positive news from someone soon. Regards - Patricia Brown.Version: 33.1
✓ FOR A SUPPOSED A LIST NAME IN EDITORIALS.. TO A G LIST FOR GARBAGE PERFORMANCE OF AN APPAbsolute rubbish app, that doesn’t give you any information about your subscription details etc. Nor can you change any account information in the account section . Which is really bizarre !!.. It looks like this app software was written by an infant with real basic features. From a supposed A list editorial to G list for garbage style app . Sort out peeps .. surely you can do better than this rubbish .?...Version: 33.4
✓ Great read, horrible supportUntil I am able to restore my past purchases, I won't be renewing my subscription. I have spoken to 2 separate individuals at Apple, who had me reinstall the app, which didn't fix the issue. I have sent 3 emails trying to get to the app developer, which hasn't been successful. I won't be renewing until this issue is fixed..Version: 32.4.0.86.100444
✓ Not the Vogue I loved.And the app layout is terrible..Version: 33.4
✓ Signed up for trial +year no contentSubscribed via iTunes got confirmation email from apple and purchase appears on invoice and in Subscriptions section of iTunes but no download option when opting to restore subscription error message 'restore failed' - will revise when issue is resolved.Version: 31.3.4.77
✓ Please fix itAfter being charged for a current issue (June 2011) and downloading it, I cannot open it on my iPad. It just wants me to "buy" the issue again. Please fix it..Version: 1.3.1
✓ TerribleApp stopped working as soon as I purchased the September issue won’t load, keeps popping up with ‘error’ I’ve deleted and redownloaded the app twice so please fix !.Version: 33.0
🙂 British Vogue Positive Reviews
British Vogue works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact British Vogue.
⛔ British Vogue Problems
