4.2
4.28571 star

Total 41 Negative Reviews

Glamour Magazine (UK) App Complaints & User Negative Comments 2024

Glamour Magazine (UK) app received 41 complaints, negative comments and reviews by users. Have you ever had a bad experience using Glamour Magazine (UK)? Can you share your negative thoughts about glamour magazine (uk)?

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Glamour Magazine (UK) for Negative User Reviews

GlamourI bought march addition and it will not download,awful app. Sort it out..Version: 2.9.1.3.65054

DissapointedI was really disappointed to see that I couldn't use my print subscription details to download issues like you can with the US version and with British Vogue. This would be 5 stars otherwise! Please add this feature!.Version: 2.9.1.3.65054

Doesn't workPlease fix this!!!.Version: 32.2.0.79

DisasterThis app is a disaster! It does not update to download new issues, it is not easy to navigate, it is a waste of time. I love to read glamour and i feel very let down that i cannot!.Version: 2.9.1.3.65054

Extremely poorNew format is appalling, app freezes and crashes, and is an absolute nightmare. Don't subscribe to the online deal!.Version: 32.2.0.79

Am not renewing!I am quite disappointed there are way to many adverts in Glamour! Especially seems it's not one of the cheaper magazines I have purchased. I won't be renewing my subscription..Version: 3.2.1.19.85505

MehWould be a good app but needs a lot of work. Constantly crashes and lags. Sad that, because I would've loved to use my glamour subscription on my phone..Version: 33.1

Really frustrating - lost £30 now!The app itself seems fine. But I have now wasted £30 on online subscriptions which fail to register. Subscribing is easy enough, but then the app seems to forget your subscription, meaning you have to buy the issue again if you want to read it. Please fix this ASAP - as I said, once you're in the app itself its pretty good. But you can get this quality on Metro's tablet app for free..Version: 2.9.3.7.71366

Terrible!The app crashes and I have purchased 2 magazines that have failed to download and still wont download. Also I cannot get my money back as these are in-app purchases! Ridiculous please fix!.Version: 2.9.3.7.71366

ThoughtsI think this app is terrible you have to pay to read don't buy this app.Version: 3.2.1.19.85505

AwfulAlways having issues accessing my subscription.Version: 32.6.1.117.102897

Upgrade does not workWhy ruin an app that worked. Can't read my purchases.Version: 2.9.1.3.65054

TerribleBefore the format change, I liked this magazine. Now it's torturous to read..Version: 32.2.0.79

DisappointedI am very disappointed that I cannot access the digital magazine and no response from my emails regarding access. I also want my money back. I deleted off the app in order to see if it will work- unfortunately not!.Version: 31.3.4.71

Massive disappointment!Renewed my print subscription in January under the premise that I could read it on my shiny new ipad, waited patiently for the app to be released. Unfortunately I updated the app the day after I threw away the postal envelope and now unable to retrieve my account number. Have contacted them twice through the centre with no response. Please sort it out!.Version: 2.9.3.7.71366

Disappointing since the updateI've had the glamour app for some time. I had issues going back to 2013, but since the update these have disappeared. I've even tried the restore option but that doesn't do anything. Also the digital version of the magazine doesn't show on the app until a week or more after the magazine comes out. As a subscriber I'm disappointed with this update. Ive lost old issues and can't see the new issues when they come out. Sort this out please!.Version: 33.0

Waste of Money!I have recently downloaded and paid £15.99 for the Glamour Magazine UK subscription. I downloaded 1issue and now I can't download anymore! I will not pay for any more issues so my subscription means nothing apparently. Please fix! It looks like this has been an issue for many months so its about time it was sorted!!!!.Version: 2.9.3.7.71366

Constant crashing!If you are going to pay money for an online magazine, you should at least be able to read the articles before it crashes! The ads come through though of course(!).Version: 32.2.0.79

Awful crashing issuesApp constantly crashes which is extremely frustrating when trying to read a magazine. Annoying when you pay out for something and can't even use it. I think I'll stick to paper copies from now on!.Version: 32.2.0.79

UnuseableHad a subscription, forced to cancel it as I never actually got to read an issue. Considered it a sucess if I got through three pages without the app crashing and got fed up of constantly having to find my place again. Awful app..Version: 32.2.0.79

Just doesn't workApp doesn't show new issues, doesn't update cover art, doesn't reflect purchased issues. Rubbish..Version: 32.2.0.79

Issues and UpdatssSince the IOS update I have lost all back issues prior to October 2015. This is displeasing and not to mention he fact that the November 2016 issue is yet to be uploaded on the App. There are also no options for purchase..Version: 33.0

TanteYou've got an issue with your issues. You should issue an app update as nothing works......Version: 32.2.0.79

Blank pages throughout magazineDespite having been in contact with yourselves by email several times over the last few weeks and having deleted the app and reinstalled it, the ad pages are still appearing as blank throughout the magazine, this is very annoying and needs to be fixed ASAP!.Version: 32.6.1.117.102896

DisappointingI cannot access any old issues I have brought since the new app this is annoying I have spent a lot of money over a years worth of issues gone with no explanation to me. I have email and was told my past issues would appear they have not. This needs sorting out or if we won't be able to view past issues should be refunded!.Version: 2.9.1.3.65054

Impossible to read, crashes constantlyI got this app as I received a subscription with a beauty box, but the app makes reading the digital magazine a nightmare. It crashes, and then when you reload it takes you back to the page you started on! Trying to scroll to find where you were before the crash is difficult due to the app being so slow to load. It’s just awful, and frustrating as there is no other way I’m aware of to read the content. Such a shame..Version: 32.2.0.79

AwfulUpdate needed. When exiting the app and returning later it loses your position in the magazine leaving you to have to find where you left... please sort it or bring a 'book mark' tool..Version: 33.2

New update is AWFUL and Beware!The new update completed deleted all the older dated Glamour UK magazine issues (from year 2012) that I brought and paid for. It didn't even show up in the downloaded section of the new update. Warning to users: if you brought magazines older than Oct 2015, it will not show up. What a complete and utter waste of my money..Version: 33.0

Good app, too long between coming out in shops and appearingI like the app, but it's over a week between the magazine coming out in shops and being able to get it on the iPad. Annoying. 🙄.Version: 33.0

TerribleWon't recognise existing subscribers log in Doesn't provide details of what to do if password forgotten Waste of time.Version: 32.6.1.117.102897

Not for subscribersAs a print subscriber I should be able to login, but it doesn't work. Jumped through all the hoops and even called customers service who said they were resetting my password. No dice. Forgot password doesn't work as it just keeps saying connection error. Even tried a different email but says couldn't locate account, therefor connection error is false. Tried creating a new account but says account already exists..Version: 33.1

Poor upgradeThe new glamour app is very disappointing. In the change, I have lost all of my previous magazine purchases, a waste of quite a lot of money for something that I had paid for and belonged to me. Also (and very importantly) the functionality on the new app is not as good, you can't enlarge images to get a closer look and turning the page is not as easy as before. Lastly, the new app closes without showing the magazine unless my iPad is connected to the Internet. Seeing as I used to read glamour on my commute to work this is highly frustrating. Under any other circumstance I'd go back to buying the paper magazine but unfortunately I have an online subscription and so I have no choice but to persist with this wholly inadequate app upgrade. Please glamour sort this out and restore our purchases ASAP!.Version: 2.9.1.3.65054

Fuming!I am so annoyed that I subscribed to this for a few months an I can't even download the new issue!! I have September an I haven't even the choice for October or November this its a joke!! I want my money back!!!!.Version: 31.3.4.71

Disappointed appVery disappointed.. Not even a full screen to read my magazine.... Please fix this...Version: 3.3.4.48.92754

Issues uploaded too lateGood app, saves buying magazine in shops. However, it comes out in the shops days before it is uploaded to the app 🙄.Version: 33.0

Sign in issuesWould love to even try the app! I am a print subscriber and have been waiting for ages for the free access to iPad edition to become available. Updated the app, entered details several times and even went through lengthy sign in process but every time it says details not recognised. Please fix.Version: 2.9.3.7.71366

Stopped working!I have been automatically downloading the magazine on my ipad monthly since the jan issue, both Jan and Feb was fine but when March came it is was just blank!! And now it has disappeared all together! I pay monthly so I am very disappointed that I have been charged for this without actually receiving what I paid for! Do not download until Glamour confirm the issues have been resolved!! I will be switching off auto-download..Version: 2.9.1.3.65054

Please fixI am a print subscriber and have been waiting ages for this app to finally work and every time I enter my print subscribe no, it says not recognised. Big disappointment..Version: 2.9.3.7.71366

Very poor transitionThis has been brought in as a new app with very little explanation to subscribers. I have an annual subscription which has only just ticked over for the old Pixelmags Glamour app, and as yet I have had no response on support for how to get the new app to recognize my subscription. It is not clear whether the old version will still receive issues..Version: 2.9.1.3.65054

:(Disappointing. Glamour gets to the shops before it gets released on the app (you'd think you could get it electronically quicker) Also can't get my recent purchases on it since downloading the new one..Version: 2.9.1.3.65054

AppallingI'm a print subscriber and have tried to sign in so many times and ways its stupid. 5 emails + to so called customer services, no response or acknowledgement whatsoever!.Version: 2.9.3.7.71366


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