Half Marathon 13.1 Trainer App Negative ReviewsZen Labs

Half Marathon 13.1 Trainer Negative Reviews

4.6
4.69808 star

Total 58 Negative Reviews

Half Marathon 13.1 Trainer App Complaints & User Negative Comments 2024

Half Marathon 13.1 Trainer app received 58 complaints, negative comments and reviews by users. Have you ever had a bad experience using Half Marathon 13.1 Trainer? Can you share your negative thoughts about half marathon 13.1 trainer?

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Half Marathon 13.1 Trainer for Negative User Reviews

Needs improvementWhile app has lots of features it misses some basics. For example it requires you to “allow permission” for tracking even when you are not using the app. I paid for the full version so I could integrate the app with my Apple Watch which is nice. The interval timing has been a great tool as I am starting over running from scratch..Version: 6.2.19

Not a happy customerI purchased this app as part of a all in one bundle that zen labs was offering. This was before they changed to a subscription model. I paid full price for several apps. Now they do not work. I want to train for a half and I see I only have access to week 1 of the training plan. My only option is to sign up for the recurring subscription to get full access. I’m confused! Did I not pay full price for the app? Now I need to pay more money?!?!?!.Version: 6.4.15

Mixed feelingsI could easily run a 5k prior to starting this app and this app was well reviewed for moving onto a half, however after 6 weeks in, and previewing what’s to come, it’s not really made for those who want to build to RUN. I really appreciated the run/walk format for the first few weeks, but then when I previewed the upcoming weeks, I noticed that you never run for more than 4 minutes at a time the entire program. This builds you to run/walk your half, and on top of that, the app has you run/walking a full half marathon TWO DAYS before the race, which is irresponsible in my opinion. Every other program recommends you run your max distance 2+ weeks before and wind down until the race…I unsubscribed and chose a different app for the latter half of my training..Version: 6.5.5

Could be ImprovedI used this app to train for my first ever half marathon and it did work but I needed to make some adjustments. The most important one which is a GLARING ERROR in this training plan is that you cannot run the entire 13.1 miles just 2 days before the race. No training plan I have ever seen does recommends this. The app is a little glitchy sometimes with Apple Playlists but aside from that I really liked it..Version: 6.2.17

Not for people who can runI was highly disappointed by this program and sadly it was a waste of money. The 5k and 10K app programs by ZenLabs is great. This program is garbage. If you can run an hour straight, this program won’t help you be able to run the next 1-1.5 hours for a half marathon. If you want to build up stamina and mileage, look at the Hal Higdon programs. That actually helps you build up to running 13.1 miles straight through..Version: 6.2.22

Not a free training appGot this because I loved their click to 10K app which allowed you to do the entire training program without paying for the subscription. Just had to deal with a few ads here or there after your workouts. Upon downloading and trying this one, found that you can only go through the first week and day one of week 2. To go further you’d have to pay for pro subscription. No thank you..Version: 6.3.0

Wish I could return thisTotally dismissed the other users comments about it teaching you to run/walk a half marathon because I’ll likely have to walk a little during a half marathon anyways. However, this app teaches you to run 4 min/walk 1 minute the entire half marathon!! That’s more difficult than just running. I’d much prefer something like running 20 min, walking 3 min or something so that I’m not constantly speeding up and slowing down. As soon as I realized what I’d paid for, I wished I could return it, but due to apples policies I can’t. I love all the other apps from this company and I’m so disappointed I wasted 10 dollars on an app I can’t even use..Version: 6.2.7

UntrustworthyI bought the 13.1 program in 2019 and can no longer access to it. Looking at other reviews, I can see the company is claiming that the subscription model offers new features like music streaming…but I didn’t want music streaming when they rolled out that feature a couple years ago and I don’t want it now. I liked that the program was easy to follow, but it’s not so amazing that it’s worth being charged monthly. And, if they don’t honor previous purchases, then what is to say they will have a consistent subscription price?.Version: 6.4.22

Says free but is notI down loaded because it indicated this was a free app to get you to 21k. It’s not because after the first week you have to pay..Version: 6.2.23

Adds in a paid app...The actual running program isn't bad. But this app is reasonably expensive (as apps go), yet each morning I get an add when I open it. I pay for apps to avoid this as it annoys me, most of all when I'm trying to start a training session and rubbish pops up full screen - I don't care if it's your own apps, all you've done is made sure I won't look at them. The layout is ok, there's a UI bug where if you have the music active through the app, at the end of a workout you can't close the workout as the music controls cover the ok button. There's a "hide" music controls button, but seriously, it's a poor design..Version: 5.1

Very dissappointedI had used Zen Labs couch to 5k and 10K Apsa and was very happy with them so I bought this one even though it was a lot more expensive thinking it would help me take my next step following the same philosophy (building up gradually to long runs). But it is both too gradual and not gradual enough at the same time. First, it never get beyond running 4 mins and walking 2. Second it jumps around from doing that six tome to 9 and back again in random order. Also, I don’t need my running app to try to manage what I do on my off days..Version: 6.2.23

Screen blacks outTrying to use it and the screen keeps sleeping. Irritating! Other than that, looks good..Version: 1.0

Terrible customer serviceI’ve desperately trying to find out the cost and details for when my one week free trial ends and now cannot get anyone to reply to me. AVOID THIS COMPANY!!.Version: 6.3.4

Won’t sync with Apple WatchApp worked great for 4 weeks. I would just run with my watch, come home, and sync with my phone. Then my workout info would display on my phone. Week 4 day 6 I could no longer sync. I reinstalled the app on both devices, restarted both, confirmed they were connected. Still won’t work. Now it’s basically useless because I can no longer view or save my data after a run..Version: 6.2.23

Not free at allI got a week in and I can’t continue without paying for the app. I don’t get it. I could see all 13 weeks, read through them, decided with my different medical conditions that it was one attempt and just see how far I could get. I was excited. Got up this morning and I am not allowed to continue..Version: 6.4.12

Not a training plan for a half marathonA friend wants to run her first half and rather than my old google doc she wanted an app to help follow her progress. So I downloaded this based on reviews and it is not what I expected based on advertising. Essentially this plan teaches you to walk run interval every day. You slowly increase mileage but it does not incorporate enough actual running and interval/cross training to be able to run 13.1. It’s quite a lazy app really. Save your $10..Version: 6.2.14

Disappointed in the programThe training is monotonous and felt like a step backwards going from running 60 minutes with the Couch to 10 to maximum 4min intervals..Version: 6.5.3

Pro versionI purchased the pro version of this app for $9.99 a few years ago and it is not recognizing my purchase. Also, all my data is deleted. Please contact me to remedy the situation so I can add stars to this review because I like the app but this purchase should be honored. I have the proof in my app purchases. UPDATE: I contacted the company and they are supposed to be refunding me for my prior purchase due to the fact that they removed what they sold me. I attempted to follow the link to request a refund but it didn’t work. They sent me a second link and that link did not work either. I sent an email and am waiting for a response..Version: 6.4.21

Where the music page it does before you subscribeEven looking at the perks of pro one page shows a dj page that has workout music tailored to increase your workout upon looking it’s no where to be found is it somewhere I’m not looking or is this false advertisement I looked again there is no dj music page but on your app it shows all kids of ferries I’m not seeing after downloaded.Version: 6.5.8

Lost my pro features after paying for the bundleI’ve lost my pro features even though I paid for the 4-app running bundle. They have recently changed their subscription to the apps but I’ve lost the pro features I’ve already paid for. I am unable to restore them through the app or the App Store..Version: 6.3.0

Not impressed!The app doesn’t save your run so you can return to a map. It doesn't sabe your split times to see how fast your running each mile. I’m not even sure it syncs with the health app on my iPhone or if the phone is simply tracking what it would do anyway. If all I wanted was a counter to reach me how to run 3 mins and walk 2, I’d just stare at my watch during the run. Kind of lame for the price and a disappointed after all of the marketing put into it. Kind of feel ripped off..Version: 6.2.10

Apple Watch UpdateThe new watch app update is super glitchy and doesn’t allow you to run the workout function of the watch at the same time as the 13.1 app is going. Prior to the update it worked and that’s how I would load my activity from 13.1 to Strava. Now it’s either don’t upload it to Strava or don’t use the watch app. Poor functionality..Version: 6.5.0

Half marathon appAfter completing the couch to 10K which by the end was making me run 60 minutes non stop, this app doesn’t get you running for a long length of time at all, even towards the end of it. I’m not sure how you could run a half marathon from this app. Would really like to get my money back. This was the follow on app that was recommended by the couch to 10K I did so disappointed!.Version: 6.2.8

NOT FREE!I didn’t even get as far as going out for a run with this app…..I can already run 15k, I don’t need a week of walk, run exercises and I certainly don’t want to pay for something after a week especially as it says it’s FREE.Version: 6.4.4

Don’t download — there are better training plansBought full access to this app years ago as part of their bundle of 5K, 10k, 13.1, and 26.2 training apps. They’ve now revoked full access to the half and full marathon training apps in an attempt to force users to subscribe (give them even more money). There are better (free!) training plans out there..Version: 6.4.21

Okay ... ish.The app does exactly what it says and has been a huge help but always loses connection so my progress gets lost. No end of times I’ve got to the ‘begin cooldown’ and feel like I’ve been going forever and look at the app and it’s closed 😡 not good after a one hour run and then to lose all progress especially for a paid app!.Version: 6.2.7

Abandoned their customersI purchased the bundle with all of the running apps 6 years ago, but now due to their subscription model they have taken away the program from those who already paid for it. I feel taken advantage of, charging nearly $30 for a software bundle only to make it unusable due to a business model change. It’s unfortunate that everything has gone to a “subscription model.” Especially when the model doesn’t really give anything new from what was previously available. Stay clear, there’s better options out there..Version: 6.5.4

Don’t waste your money...Not sure how this app got so many stars?! I’m baffled and angry at myself for wasting $10. The program is not AT ALL customizable...it’s one program for a set amount of days. It comes with pretty much nothing except a voice that tells you when to run and walk. It also has lots of links on how to spend more money...cheers to the developer for managing to make an app that does nothing except make money..Version: 6.2.19

DissapointedIt looks good, but the programme is dissapointing. The last week has got you running 4 mins walking 1 min.... Really?!!! I expected more after 13 weeks glad I looked at the end before I started it.Version: 1.8

Major glitches at week 5I really enjoyed this app for the 1st 4 weeks. I’m not much of a runner and the variety of run/walk and different run durations kept me interested. However, at about week 5, the app began repeating segments or stopped tracking mid-workout/shut off. I tried restarting my phone and reinstalling the app, as suggested by the help page but it didn’t help. Two friends who downloaded the app a couple of weeks before me had the same experience. I’m moving on to a different app but it’s a shame because I had really come to like this…reliability is important..Version: 6.3.5

Irritating voice overApp is ok but the irritating voice of the woman giving “inspirational thoughts” at the beginning of each run makes me want to punch something..Version: 6.5.3

DisappointedAfter finishing the c25k and 10kfree I was ready to push on to my next challenge. This wasn't it. This app is only very short run intervals, and aims you will complete the half marathon using 4min run, 1min walk over and over. After running for over 60min, I felt this was a step backward. I also downloaded the full marathon app which was the same. Have now found a different app to challenge and strengthen my running. Good luck..Version: 2.8

Make sure you read before purchasingIt is only an app for run/ walk a half marathon not a complete training package. Not worth the money.Version: 2.2

Running but disappointedI spent the last 14 weeks on the 10K app and LOVED IT! I don’t think I’ve ever been able to run 6 miles straight before in my life. So i downloaded the 13.1 app and initially when I previewed the weeks I liked the set up f each week: 4 days running, 2 days cross training, and 1 day rest....but then I previewed the end and it has me “running” a half marathon 4 mins running, 1 min walking....I got this app so I can RUN a half WITHOUT WALKING....in really disappointed in this app, in part because I spent the $10 to get it and now it’s next to useless for me, but also in large part because I loved the 10K version so much but the 13.1 has really let me down..Version: 6.2.18

FabGot me jogging when I never thought I could. Finished the 2017 Bath Half!!!.Version: 5.0

Wish I could get a refundThe training plan is weak. Definitely not worth $9.99. The plans you can find online are much better. And the breast cancer support is a joke, 50 cents from your $9.99 will go to support cancer research. Honestly don't waste your time. Get the Nike+GPS and google a half marathon training plan..Version: 1.1

Good program, bad watch compatibilityThe platform is solid but has trouble syncing with the Apple Watch- it won’t sync runs longer than 59 minutes, you will need to remove the app download again- it won’t even let you just speed along to the next week..Version: 6.2.17

Where did my app go?!So I have used this app along with the marathon, c25k and 10K apps for years. Now when I try to open any of these apps on my iPhone 12 Pro (which I had no issues with doing before) I get a white screen and nothing comes up. I have a strong WiFi connection and stable internet when I’m trying to use this app and nothing! Very frustrating when trying to plan out a workout schedule for a new 1/2 marathon. I am paying for the subscription for the use of all 4 of these zen lab apps. Why can I not access them now? Starting to feel like I am being scammed by the company. Pay for a subscription but we won’t give you the services you paid for…..Version: 6.5.10

Sort of OKI see nowhere to enter my weight or height. The calorie counter seems to be quite off from my running wristwatch GPS. Nearly a 100 or so difference. The only thing I use this app for is to tell me when to run and when to walk. I do like the workout plans but their is no way to adjust the days. It is what it is..Version: 5.2

Step back from the 10K appThis apps end goal is to get you to run 4/walk 1 on repeat for 6 miles... then magically, you’re supposed to be able to run/walk 13.1 miles 2 days later. If you’ve gone to the end of the 10K app (running 6+ miles no walking) you’re probably currently able to run 4/walk 1 for the duration of a half marathon. If you are downloading this app to progress from there, don’t waste your money..Version: 6.2.7

Not awesome for the costAfter using both the 5km and 10km apps for free I was skeptical about paying 9.95 for this app. My friend also paid and we ended up lot using it . Not at all like the other 2 apps. Sent a message to zen labs prior to posting a review with no response..Version: 3.1

DisappointingThis ap is an enormous let down. It only takes you to walk/run the half marathon- there is no final run as there is for the 10k ap. was very disappointed after having success with 10k ap. I can walk this distance already- I wanted help to run it..Version: 2.9

Great until the App stopped workingWas liking this training program a lot until the App stopped opening. I only get a white screen for about 20 seconds and the app crashes. Contacted the developer for support and haven’t heard back..Version: 6.3.5

Not a fan of the updateWorked great before, but now it paused itself at least three times in (what should have been) a 43 minute run. And yes, the screen was locked. If this can be fixed, I’d be a happy customer again. If not, I’ll have to use another app..Version: 6.0

Waste of moneyThe Apple Watch sync is terrible.Version: 6.3.4

Good but glitchyI love this app in theory but as I’ve gotten farther into it (around week 7 I think) it’s started glitching on time. I’ll look at the time then do a cycle or two and look at the time and it will be the same or it will say workout completed but when I open the app time is still left. I’ve updated and don’t want to lose my progress. I’ve also found the distance isn’t very accurate but I just run map my run in the background and it isn’t an issue. Overall I would recommend it for at least getting into it!.Version: 5.9

Wasted My MoneyThis app trains you to walk a minute and run 3 minutes for an entire half marathon. Wasted my money. I want to train to run not walk ! Really disappointed. Where do I get a refund ?.Version: 1.5

RunnerDon't like it. It doesn't record any data from the run. It keeps going back to day one instead if where I left off. Waste of my $10.50.Version: 2.0

Bought app and now it’s requiring subscriptionI bought this app when it was a paid version and had access to the full program and now it no longer works and requires a subscription to access. Don’t mess with this scam! There are better free apps out there with free training programs and overall better features and integration with apple products (see Nike Plus app)..Version: 6.4.19

Really disappointedHave been happy with both C25K and C10K so was expecting WAY more than just 4min run/1min walks repeated different times on different days for weeks on end. I'm not exactly sure why this app was so expensive, it doesn't sync with my fitness pal, and the plan is repetitive, boring and not really a plan at all. Very disappointed..Version: 4.2

Paid for it and now I have to subscribeA few years ago I paid for this app when it was a once off purchase. I wanted to get back into half marathon training so re-downloaded this app. Now I don’t have full access to its content and have to subscribe to a monthly subscription. I want a refund as I no longer have the product I previously paid for. I do not recommend this app!!!.Version: 6.2.23

Expensive but no supportI was expecting way more from this app for the price. It is not customizable, a 20 y/o male and a 50 y/o female would do the same workout. It doesn’t explain anything. It doesn’t lay down a plan that one can view ahead. Sometimes it skips days for no apparent reason. If it were free I’d say ok, but it is quite expensive. Anything extra beyond run now-walk now is extra money..Version: 6.2.14

Matt0Waste of money it does not train for a half marathon, trains you to run 4 minutes at a time. With the pro version I was expecting a running app. I just finished the 10k and it was excellent and thought this would be the same but is very weak..Version: 2.9

Money for nothingThis app is unfortunately really disappointing! I am training for my first half marathon. I wanted an app to help me build a training schedule, give tips, and where I would be able to input all of my workout data. This app has no customization, and really offers practically nothing for your money. You can only track your designated daily workout, which is only running or cross-train, and you must have the app open while doing these in order for the workout to be documented. It only tracks time, not distance or anything else. There is no video, no suggestion, no tips, nothing. You CANNOT input your workouts manually, or add any data. I didn’t realize when I made the purchase that clicking on “Fitness plans” only takes you to all those sister apps that don’t exactly help either (who needs another music app)? Just really disappointed that I can’t get a realistic training schedule out of this. And I definitely do not enjoy having the app open with beeps and vibrations while I am trying to run or work out! Annoying app, no customization, take your money elsewhere!.Version: 6.4.7

Bad - don’t waste your moneyReally liked the c25k and c210k apps. This one was just a waste of money - for an entire 14 weeks you run/walk for 40-50 minutes. Then on week 14 you’re expected to run/walk the entire half marathon (140 minutes) - completely out of nowhere..Version: 6.2.7

Not what I expected based on 5k and 10K trainerI used the 10K trainer to build up to running a 10K. I thought that this app would help me build up to running a half marathon, but it is only to help you ran/walk a half marathon. I am very disappointed in this app, and I usually like this company's apps. I'm also upset that I spent $9.99 on an app that wasn't what I expected. Now I'm going to have to use a different app and try to get over the fact that I wasted my money..Version: 5.2

Great, when it works….Loved the app for 8 weeks. Then I began having an issue where the app began crashing. It took support about to 1-2 weeks to respond to my issue. After trying the fix and reinstalling, the app crashes within 10 minutes of my run. Extremely frustrating. I’ve since deleted the app and switched to Map My Run. I like the 13.1 program better, but the app crashing on every run was too much for me..Version: 6.3.5

Too easy...The training is way to easy - more likely to train for a 10k than a half marathon..Version: 1.1


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