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Earthmate App Complaints & User Negative Comments 2024
Earthmate app received 77 complaints, negative comments and reviews by users. Have you ever had a bad experience using Earthmate? Can you share your negative thoughts about earthmate?
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Earthmate for Negative User Reviews
✓ Help in optionsHelp in options doesn’t fully load the app page on my iPhone 12 ver 17.0.3. Have reloaded the app but bug still exists. Thanks, if you can get onto it..Version: 2.11.1
✓ Unreliable syncing, Australian maps poorDOES NOT RELIABLY SYNC WITH WEBSITE The website is deliberately designed to make it hard to get support. Sometimes the sync between the website and the app doesn’t work and there is absolutely no support you can get. Even though the Garmin mini is a great device, I’ve stopped recommending it to people due to the difficulty getting customer service..Version: 2.9.0
✓ Not ready for productionThere are a number of issues with this app that demonstrate a lack of testing. These issues have peristed for years now. I would give it 4 stars if they fix the problem of the display sleeping while navigating..Version: 2.8
✓ Buggy and outdatedThis app seems to be buggy, slow and outdated. Syncing with the InReach is frustrating. If I had to work though this during an emergency it would be a scary experience. This is making the InReach seem like a complete waste of money compared to competitors. Too bad I already bought it :(.Version: 2.10
✓ Can’t edit presetsThis app has basic functionality but I agree it needs updating. For example, it should have functionality to update the 3 preset messages without having to go to the website..Version: 2.10
✓ Not for a serious map userCool sat imagery. How come we can’t plan routes from a mobile device? How come waypoints don’t have elevation information? How come the contour lines don’t have any data to include labeling of numbers or intervals and change colors at various zooms making it impossible to read elevation? Seriously. A map has bold contour lines with an actual number on it. Then the 5 lines or so in between have an interval. I learned this in basic training. What good are those lines if the user can’t interpret them. Fix this immediately it makes the app unusable in any real mountain terrain!.Version: 2.7.1
✓ Overly limited functionalityAs has been pointed out before, by far the biggest problem with the app is the inability to mange preset messages. The app desperately needs to be able to: 1) modify present messages, and 2) modify preset message recipients. It would also be very helpful if the contacts list could be manually changed within the app. No apps get access to my address book—period. Every company, I repeat *every* company, is eventually hacked and that information spilling out is just too much of a risk. The InReach devices (I have the Mini) are remarkable technology and the Mini works amazingly well, but this app is (and frankly all the Garmin interfaces are) dreadfully awful. I mean, come on. To use an InReach device you have to manage the configuration online, then to sync that configuration you have to download and install an app on a PC or Mac, and to update the firmware you have to download and install yet another app on a PC or Mac. And on this app you can sort of do some of that stuff, but not all of it. Could someone *trying* to make it convoluted mess things up any more?.Version: 2.8.6
✓ Confusing setup requiredNot sure if there was a bug in the setup process, or I did something wrong. In any case, I could not work out how to connect my phone to the device. It seemed way too complicated. Using the device without the app..Version: 2.5.1
✓ Less expensive than sat phone👍I will mainly use the garmin mini for sat messeges and the sos ability. the gaia app along with latest ipad and iphones that have built in gps and works off line after you first down load maps. works awsom . sometimes i use google map first do to its better satilite maps and get corodinants from it and transfer them to gaia app . gaia app works on smart phones and pc. I love it.Version: 2.6.3
✓ Good, but needs moreDecent app that works ok. Lacks some additional functionality that would make it five stars. Adding compatibility with Apple Watch would be massive. This would allow control without having g to remove the garmin or phone from a pocket. It would be also able to provide fitness tracking (heart rate, etc). Having a map on the watch for route finding would be fantastic..Version: 2.8.6
✓ It’s Useful For Managing Your DeviceI have an InTeach Mini and the app is useful in controlling the device and sending messages. As a map navigation app, I find All Trails or Avenza to be much better for that than this app. Just a heads up, I had to reboot my iPhone 11 to make the app fully functional..Version: 2.9.0
✓ Please make this CarPlay compatibleThis app works well, would be 5 star with CarPlay support. The ability to have offline maps is a huge+, without car play this app is 3 star..Version: 2.10
✓ CrippledThe Garmin Earthmate app is no longer being updated and lacks even basic features like exporting tracks. The InReach+ device itself would be ok, but you are forced to use Garmin’s idiotic website to manage and download data. The website is poorly designed and broken most of the the time. For example exporting tracks to .gpx files has not worked for a long time. And Garmin’s help website is useless because the help pages do not actually provide descriptive information for topics covered. You can check out the useless help website to see for yourself. This product is a great example of what happens when a reasonable piece of hardware ends up being garbage because the company is too myopic to develop good software to support the device (and instead hires temp “script kiddies” to run a stupid website). Sad, very sad..Version: 2.9.0
✓ Too limitedI recently bought an inReach Mini, in order to see my elevation gain etc. I have to download the track online, then upload it into Garmin Connect. Garmin Connect won’t sync directly to the device. All the information is there, this app just doesn’t display it and I can’t sync with Strava or anything. For the price of the device and the necessity of purchasing a subscription plan, I expect more user compatibility and functionality without having to do everything in a roundabout way..Version: 2.8.6
✓ No ability to send Preset messages from appI have an InReach Mini device. I don’t understand why I cannot send a Preset message (not a Quick message which counts against text message allotment). It seems like a basic feature they have intentionally omitted. I often keep my InReach strapped to my backpack for a clear view of the sky and so it is not easy to reach. Luckily I have a Garmin Fenix 5x watch which I connect to the InReach and can send Preset messages via the watch. Hopefully Garmin doesn’t read this and take away my ability to do that!.Version: 2.7.2
✓ Maps need improvingLove the capabilities of the Delorme inreach. But the maps in the app are useless. There needs to be a true topo map or integrated into google maps. The ones on the app are brutal and waste of time.Version: 1.7.2
✓ What garbage!I have been in IT 20 years and to see how poorly this app is built is an absolute shame. Limited message capabilities and storage. No warning when you are about to max the data and the app locks up. The primary use of this app is when you are off grid. If you are off grid and the message is “Delete the app and reinstall to unlock it”, can you see the problem? You are off grid with no access! The farming tool is very limited as well. Take the high rates for service and apply them to product development, quality and customer service. Please help the users that rely on your tool..Version: 2.9.0
✓ Maps have little detail beyond contoursFunctionally, the app seems to work fine with my Inreach. Maps however are practically devoid of information beyond the contours. Ideally all zoom ranges should be plastered with known and common names of mountains, streams, roads, things. That's how us humans relate to a place. Earthmate maps make me feel a bit lost. Especially as forest/ barren shading is also wildly off..Version: 1.7.2
✓ Won’t show on CarPlayThis app makes it easy to send and receive messages but it would be better if it would show up on my Jeep Wrangler CarPlay screen. I would then know when I get a text message and when off the grid with no cellular service, I could navigate to a waypoint without have to look at the handheld while driving. If someone knows how to do this, it would be helpful. I have gone into settings on my iPhone and general then CarPlay but the Earthlink app does not show up??.Version: 2.9.1
✓ Rubbish app for Inreach MiniWow this app is bad. When connected to my Inreach Mini it won’t sync contacts and settings. Can’t change the preset or quick messages and when I go to type a new message I can’t read what I am typing as the text is invisible in the text field. I have deleted and reinstalled the app, hard rebooted my phone and still won’t work. I have to plug the Increach into my laptop to male any changes..Version: 2.8.4
✓ Not HappyI am going to join the ranks of the disgruntled here. The InReach Mini seems to be a fine piece of hardware. But so far the App and the Explore Garmin Website stink. Its a clunky arrangement to have to use the web based Explore Garmin site to configure messaging in the App and device. But the biggest gripe so far is I cannot log into my Garmin account and the reset password option is not working. Tried two different browsers. Something is really messed up. Just got the InReach. Hope to use it on a trip tomorrow. But can’t fully set it up. If it does not fix , I will probably be returning it. More later. Garmin could do so much better.Version: 2.11.1
✓ Not a user friendly appAfter an hour of using, still cannot figure out the app. Purchased unlimited texts but says I have 5 practice texts. What? Thought maybe I purchased the wrong plan (explorer), but now cannot find plan details. This really should be that hard. This app is definitely not user friendly. Now wondering if I just rolled down my car window and tossed out a bunch of money. Disappointed..Version: 2.9.0
✓ Needs ability to send preset messages with this appI cannot find a way to send preset messages (one of the 3 messages I can send as much as I want for free). I see quick text, but that is just a normal text messages that counts against the number I have per month... I don’t need that with full smartphone keyboard. Please fix..Version: 2.8.2
✓ Garmin abuses your contentEven though we pay Garmin for the service, Garmin now requires full rights to use/sell your content ... “8.3 Content License from You. You agree ... that inReach has no responsibility to you or to any third-party for ... any content that you create, transmit or display on or through the inReach websites ... Content which you submit, post or display ... you give inReach a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any such Content. Furthermore, you agree ... for inReach to make such Content available to other companies” Also, one our Inreach devices were stolen. I asked Garmin to let me know when the new party registered the stolen unit. I was told the only thing they would do is block activation but only as long as I paid to keep it registered with them. This adds value to people stealing units and makes Garmin complicit in the thefts. Unfortunate, I used speak highly of the service. Shopping other companies now. And no way to stop emails from Garmin asking you repeatedly, for access to our Facebook..Version: 2.8.1
✓ Sélection de carte typographiqueLe seul point négatif que je peux voir pour ce produit est la pauvreté d'information des cartes topographiques. S'il était possible de pouvoir implémenter des cartes de notre choix dans l'application cellulaire Earthmate, le GPS inreach deviendrait redoutable contre les compétiteurs!.Version: 2.6.3
✓ Great other than wind speed in knotsApp works well with my inReach Mini. Please provide an option to choose how windspeed is displayed in this app. It is displaying in knots as opposed to miles or kilometres per hour. When I view the windspeed on the inReach device itself it properly shows kilometres or miles per hour for windspeed..Version: 2.8.3
✓ What are we paying for?I really want to know how Garmin can charge so much for something that only works half the time if your lucky. What’s the point of putting out an update if you can’t update the device itself. They have so many different apps you have to download just to see where your device falls. So I’m asking garmin WHAT AM I PAYING FOR IF THE THE DEVICE DOESNT DO WHAT ITS SUPPOSED TO?.Version: 2.11.1
✓ Drops Bluetooth connectionAs many others have noted, this once reliable app now constantly says it is disconnected from Bluetooth despite the fact that both my phone and the inreach report a connection. When this happens the app becomes useless. Only fix is to disconnect Bluetooth and then reconnect but that only works sometimes..Version: 2.11.1
✓ Less functionality with v2.0V2.0 of this app can no longer post messages to Facebook..Version: 2.0
✓ Poor maps - Bluetooth not reliableI have an Inreach Explorer +. The device performance is as advertised, and I’m satisfied. However, the Iphone app EARTHMATE is not reliable for communication between my Iphone 7 and my Explorer+. After several months of testing the app, I can say that coupling works only once out of ten trials. Topographic maps are also for all practical purpose not usable. I use the device in northern Quebec. Small lakes and pounds are not visible on the map. I still have to carry my old Garmin GPS with good Topographic maps on excursions, and use the Explorer+ only for satellite communication purpose. Unless better maps are available in the future, I do not recommend the Explorer+. The basic Explorer (yellow body) or the Inreach Mini will do the same functions, without the maps, that are anyway not usable for serious users..Version: 2.8.1
✓ No aerial maps available for downloadDisappointed. Only the most basic topo map is available in this app for my area. I would need the Aerial or at least hybrid of some kind showing trails and cut lines for this to be useful.Version: 2.7.2
✓ Doesn’t store waypointsThis app is generally very good, but it fails catastrophically on one critical element: it deletes you waypoints. After spending an afternoon collecting waypoints for work, I went back to look at them on the map - GONE! The app either didn’t store them or just decided it was going to delete them on its own. Thank goodness I didn’t rely 100% on this piece of crap and had the forethought to write the coordinates, or the entire afternoon would’ve been wasted. Fatal flaw. Go with another app if you actually want to do something other than just look at maps, like Gaia GPS. It’s better in many ways and actually records your data, unlike this piece of crap..Version: 2.8.2
✓ Problems with textIn the beginning of using I had no problems, but after a little while I am having Issues with texting, I can’t see what I write on message but I can send later no problem. I tried to reinstall app but still have that problem.Version: 2.8.4
✓ Poor service againMost unreliable and takes a long time to get service to load up. As I work in very remote areas and most of the time several kms from each other when we do join up every 6weeks then this is totally a waste of time and money as I can’t depend on it with any confidence at all. Relying on this solely could quite easily result in my death. Suggest look at other options before you even consider this..Version: 2.8.6
✓ App on IPhone disconnectsVery frustrating last two years when through hiking the app losses connection with my IPhone. I’ll have to go to the phones settings and disconnect it from the iPhones Bluetooth connection . At first I would select forget this device and then re-pair the Garmin in the app. This still only worked for a few minutes before the IPhone Bluetooth would again connect which drops app connection. I found disconnecting it gave me about 2-3 minutes to send a message or quickly view my location on the map. Anytime I wanted to use my Garmin I had to do this time wasting ritual. May as well just use Gaia to navigate..Version: 2.8.6
✓ No option to use WIFI onlyThe app just downloaded 1.5GB of data on my 4G service plan!! No option for wifi only downloads. Watch out or you could get extra service charges like me on your phone bill. It seems as though you can't turn off the iPhone GPS and only use the Garmin GPS as it bugged out when I tried to disable location services. I really love be able to track all my hikes and have it available on my phone but this app gets 1 star for selling all my data to third parties after I have spent $500 on this device + services. That's shady.Version: 2.8.1
✓ Great for messages, but map downloads don’t work on iPhone 13. Tried reinstalling.I spent the past hour trying to download maps and still at 0% progress. I tried turning off Wi-Fi, reinstalling the app, trying a different Wi-Fi, etc. nothing worked. Good thing I have GAIA for navigation..Version: 2.11.1
✓ No character countI can’t see any way of getting a character count when composing messages. This is a massive oversight for an app that communicates with a device that sends messages with limited characters!.Version: 2.12.1
✓ JeffThe Earthmate app keeps telling me I don’t have an active subscription but doesn’t allow me to set on up…igor633333.Version: 2.11.1
✓ Unreliable Bluetooth connectionThe Bluetooth connection to the InReach device is dropped by the app, not the phone, very frequently. Typically a connection is maintained for less than 1 hour. Sometimes less than 15 minutes. Best workaround so far is to turn Bluetooth on the phone off and on periodically and before sending a text. The problem with this is that it sometimes results in duplicate messages being sent. That can get expensive. Also, turning Bluetooth off and on is a bad hack at best. I reported this problem to Garmin several times. Most recently 3 months ago. They almost seem to be taking it seriously this time, but no real progress. No useful suggestions from Garmin. I think this is a stop-ship bug. They seem to see it is a way to increase revenue by charging for duplicate messages. I have met many other InReach users experiencing the same problem. None had any good ideas for a work around. This problem has been consistent for me across two iPhones and several releases of iOS. I doubt it is any of user error, my phone or iOS..Version: 2.9.0
✓ GilThe topo map is pretty much useless.Version: 2.9.0
✓ DO NOT UPDATE to 2.12Latest version cannot use any of your PHONE CONTACTS unless the numbering format begins with “+1”. This prefix WAS NOT required prior to this update. If your contacts do not include this prefix, you will need to either ADD “+1” to all your contact numbers or manually type the number when you want to send a text vi inREACH. Some fool at Garmin did not properly test this..Version: 2.12
✓ Useful but flawedA very useful app for the inReach mini. Unfortunately it falls down on one major issue. If you update any info on the inReach website and have to do a manual sync the app will have signed you out. It doesn’t matter if you leave the app running you will have to re enter your email and password after just an hour or so. Closing the app and restarting will always have signed you out. The inReach mini will still sync ok automatically but for a manual sync you will most likely have been signed out. Basic stuff this. Why design an app this way?.Version: 2.8.1
✓ RubbishWasted enough time on this rubbish garmin inreach & earthmate system. Poor quality maps ‘ won’t pair with device. Just hire a sat phone for expeditions much easier and less frustrating.Version: 2.9.0
✓ BasicI’m struggling to not write a nasty review now as I’m presently annoyed. It’s a pretty basic app for the price you pay to get an inreach. The fact that I can’t remove track points is very frustrating. The one time you accidentally drive home while still tracking and that line will be one your map forever unless you delete the ENTIRE trip. Really upsetting..Version: 2.8.6
✓ Strong but not perfect.This concept is amazing. There are still some functionality issues and it’s not as intuitive as it could be but it is by far the best way to communicate while you’re off the grid. I would give this 4 stars but the updates are behind. For example, the app doesn’t support the dark appearance iOS.Version: 2.8.4
✓ Refused to pair and connect with appIt would say it had paired to my iPhone (11 pro) but I couldn’t the app to open via the ‘connect’ button. Hopeless, gave up..Version: 2.11.1
✓ Font size too small, no user adjustabilityI really like how the Topo maps appear and would love to try navigating with this app, but I simply can’t read the labels like street names. They remain the same tiny size regardless of zoom level and I just cannot make them out easily. There needs to be a USER adjustable font size. I am using this on an iPad Mini 4, maybe on another device they might show up better. I complained to Garmin a year ago, they blew me off then and I still can’t use it. Gaia is a a way better nav app, especially the Pro version with layers. This one is simply garbage for me and will be deleted..Version: 2.8.1
✓ Hard to seePlease change the diagonal line shading for areas such as national parks. It makes it impossible to see the Topo lines or read labels. On the subject of labels, please allow making the labels larger so they can be readable while walking with a device in hand. Please also allow for more detail when zoomed out. Trails and small roads quickly disappear when zooming out. In principle this app should be way better than a 10 year old garmin handheld given the amazing quality of the screen image and touch sensitivity. But I can’t see anything on this app!! Hopefully some easy fixes that will get changed. 🤞🏻.Version: 2.8.1
✓ Good for communication and emergencies, bad for mappingThe app has all sorts of bugs and missing functionality. For instance: * When viewing last track, all the stats (distance, trip time, time moving, speed max, moving average) show “—“ instead of a value. Also, you can’t zoom or pan in this view. * There is no function that I can find to show your current position * doesn’t show tracks of where you’ve been unless you enable that in options. * If you do more->edit, it shows you a view of draggable icons, but there is no way to leave that screen without force quitting the app. * Long delay between when you track with your device and when it shows up in the app. Bottom line is that I’ve switched to Gaia GPS for any time I want to see where I am or where I’ve been on my phone. I have used the app successfully for text messaging when out of cellular range, so it’s not worthless..Version: 2.10
✓ Map issueI am currently unable to view the map, the app is up to date.Version: 2.8.6
✓ PositionI can’t send the position when I send a message with the app. But if I use the Inreach itself I can..Version: 2.10
✓ Absolute JUNKHow many of these supposed companies are going to phone it in when it comes to app development. You know the whole point of having an app that works with an inreach device is to simplify and make it easier, not more complicated. The text box for the messenger section is white, the font is white too! Which means, can’t see what you’re typing. It’s also super buggy and doesn’t connect half the time and likes to send messages to the wrong contact. Yup, completely shot messages to a different contact than the one selected. There’s a reason apps like these have low ratings, because these developers don’t know what they’re doing yet still have a job..Version: 2.8.4
✓ Garbage AppThis App is Garbage. It crashed my iPad since installation.Do not buy it.Version: 2.0.2
✓ Useless InReach mini deviceI downloaded this software to use to access my newly purchased InReach Mini. However Garmin systems would never allow me to register this device and pay for a plan. I will be returning the InReach mini and hence the Earthmate software was useless. And there is much better mapping apps around anyway e.g. Motion X. And Garmin’s support in the UK was useless and waste many hours of my time..Version: 2.7.2
✓ Offline MapsSuggestion: make it easier to see which maps you already downloaded for offline use..Version: 2.9.1
✓ Not impressedThis app is the least stable app I have installed. Unfortunately it is the only way to connect to an inReach device. Common issues: -Frequent 1-2 second lockups/hangs where the app becomes unresponsive, tapping on buttons in the app while it’s unresponsive will open up multiple instances of the same message window when the app becomes responsive again -App crashes about once per day -approximately one message out of every 20 messages received will not sync over to the earthmate app and can only be read on the inReach device itself. After reaching out to garmin support, no resolution was found for this issue. Running the latest earthmate and firmware, tested with two iOS devices. Not impressed..Version: 2.8.6
✓ Functional but where is the iPhone X OptimisationThe Garmin Inreach technology is fantastic. It’s just a shame that this app is not optimised for the iPhone X. It makes it look clunky and out of date. Please update!.Version: 2.6.3
✓ Dark mode... seriouslyFor the price we pay for the monthly subscription, I would expect minimum testing of the app on iOS 13 in dark mode. First, the login prompt is white text on white background. Second, try to read your message on the map. Again white text on white background. The inReach service is useful but this app is really bad. Also devs should add support for the Apple Watch. This is a good use case where you want to check messages without having to use the phone or go on the device itself. This app deserves more love from the devs..Version: 2.8.4
✓ Needs a few more things..Overall, I am very pleased with the app paired with my inreach mini via Bluetooth, but would like to see the following additions: 1. Apple Watch notifications 2. Apple Watch app with Watch complication 3. Some kind of “push” notification on the phone when a message is sent/received. Push notifications may not be possible without cellular signal, but an app notification should be possible, along with a sound/vibrate alert? 4. Ability to import your own pdf map with coordinates, such as the national forest service “MVUM” maps. These additions would make the app 5-Star for me!.Version: 2.7.0
✓ No Aerial Maps for CanadaGarmin advertises the app and inreach to have the ability to download Aerial maps. This is not the case for Canada. False advertising if you ask me.Version: 2.8.2
✓ Unreliable at best...Ultimately I purchased the InReach unit because of its ability to connect with my phone for added functionality. After 1 year of use I can say I am near ready to throw this unit out the window due to the unreliable connectivity to my iPhone. Countless times while on the trail I have grabbed my phone to check or send messages only to find that the Earthmate app is no longer connected to my InReach. To correct, I need to grab my InReach turn Bluetooth off then back on again to re-establish connectivity. Bluetooth settings on phone shows I am connected, and same with the InReach. However the earthmate app does not seem to know what is going on. Sometimes I have connectivity for a long period of time, sometimes it immediately drops. This is a major selling point of this unit, and thus far it is a major fail in my opinion. Tried all the troubleshooting advice from tech support with no luck. I would advise to stay away until Garmin fixes this issue..Version: 2.8.3
✓ Worst navigation and map app I haveThe only reason I even have this app is that it works well for messaging while Bluetooth tethered with my inreach. Tracking works ok tethered to the inreach but creating routes and waypoints and syncing to other devices or to the Garmin website is about as unintuitive as it gets. Importing and exporting gpx files is the worst. I have so many problems I would not know where to begin. I know you can do these things but it’s always a major pain. It might be that my go to apps, Gaia and Avenza, are just so much easier to use for creating routes/tracks or importing/exporting routes/tracks. The inreach is an indispensable tool for outdoor adventures and I love it for the peace of mind it gives me for emergencies and the ability to communicate with friends and family while I’m in the backcountry. It’s a good thing for Garmin that they offer the inreach because if Garmin had to rely just on the Earthmate app, they could never stand up to the competition..Version: 2.8.6
✓ Dropped Messages...I currently subscribe to the monthly safety plan and as such perform a monthly test. This month (March 2021) my test message was never received (lost?). This is the first time that this has happened since Garmin took over but it is very concerning since I use their service for safety purposes. What if I needed to communicate in an actual emergency? Apparently Garmin devices/services cannot be relied upon....Version: 2.9.0
✓ Preset message a huge missing functionDefinitely could use some refinement but can’t understand how preset messages aren’t possible via the app?.Version: 2.8.6
✓ EarthmateClumsy & poor as a navigation aid..Version: 2.9.1
✓ Marine weather has basic flawsMarine weather has basic flaws. If you select 4am, it highlites the wrong day. It does not highlife the night as it should, it highlites that day. It is ok if you realise it is a fault in the display but it is a bit disappointing. Also, the current is totally wrong. For instance it may show a current of 17 knots. I’m not sure where the information is coming from but it looks like a decimal point is missing..Version: 2.8.3
✓ Complete letdownIve had this app for 2 years now and its an embarrassment to Garmin i chose the inreach mini specifically to use with my phone an ipad but its a complete joke there is ZERO back road maps they are insanely slow to just update this app and after 2 years they have expanded its capabilities zero percent ya texting works but i was hoping to have more then a fancy txting device considering Garmins background they have forced me too seek out other apps for mapping the whole situation seems completely ridiculous considering where technology is now days..Version: 2.9.0
✓ Garbage, isn’t optimized for iPhone XGarbage.Version: 2.6.1
✓ UnsatisfactoryOn a small screen, the map the map can be difficult to use because in order to see detailed features you’re forced to zoom in very far. Also, as others have mentioned, the app sometimes sends messages to the wrong contact (which can be embarrassing or even dangerous). Occasionally messages received to the inreach mini never show up in the app, and you have to scroll through on the inreach to mark them as read. Also, sometimes messages which you did read on your phone still show up as unread on the inreach. Finally, one of the most frustrating features of the app is that it doesn't handle message notifications in a proper, native way. Most of the time I have to open the app to receive notifications of messages, even though notification sounds and badges are on for the app. I realize that this may be a battery saving feature but it should be optional. If my inreach is outside and my phone inside my pocket, then when I receive a message my phone should make a notification sound, and I should be able to read the message on the Lock Screen, like I can when I receive a message in any other messaging app. If you haven’t bought an inreach yet, let me suggest a ZOLEO instead. They have more reliable message delivery and a much better app experience..Version: 2.9.0
✓ AverageHave a Garmin Explorer+, so the app is very handy; however, the app is far from perfect. The recent release of the Garmin Explore app seems to only fragment the app space further; why can’t there be a single unified app platform? It is very nice being able to type messages from the phone; typing messages direct from the Explorer+ is a pain to say the least. Mapping here in the UK is awful; no OS maps or aerial photography. Would be nice if it were possible to filter data on the map page, as it is the map page shows all historic data. It is possible to filter on the web portal. To be fair, Garmin has never been renowned for quality software..Version: 2.8
✓ App does not stay connectedThis app worked great when I first got my InReach a couple years ago. Not sure what has changed, but the app no longer stays connected to the device for more than a few minutes at a time. Fortunately my InReach device still seems to work well on its own, but without a consistent connection the app is completely useless..Version: 2.8.6
✓ App is pathetically outdatedGarmin does not care about creating safety related products. If so, they would do more than the bare minimum which is this app.Version: 2.9.0
✓ Numerous ongoing issuesI have had several different Inreach and they mostly work but are time consuming with endless technical glitches that consume your time..Version: 2.10
✓ Fundamental syncing issuesBetween issues with being able to login at all for extended periods, there’s major issues with this app’s ability to actually mirror the InReach website. Tracking points and whole tracks fail to synchronise rendering the app really only useful for messaging. Also, the newly added dark mode support actively obscures a significant amount of text within the app when enabled..Version: 2.8.4
✓ Looses all settings when it is closed on iPhoneLoses units, login, everything else every time I close the application. This is a total disaster. I’m still paired with the device, but have to log in again every time I use it. This is a hazard. If I go back and forth between my password manager while copying the email address and password, it loses the fields when I come back from my password manager. Useless!!! All my software is up-to-date. Happens with no other applications..Version: 2.9.1
✓ Preset messagesDon't understand why preset messages can't be edited and sent via this app. Ideally, I hope this app can do thinks the same with via the web..Version: 2.8.6
🙂 Earthmate Positive Reviews
Earthmate works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Earthmate.
⛔ Earthmate Problems
