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Guitar Player Magazine++ App Complaints & User Negative Comments 2024
Guitar Player Magazine++ app received 55 complaints, negative comments and reviews by users. Have you ever had a bad experience using Guitar Player Magazine++? Can you share your negative thoughts about guitar player magazine++?
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Guitar Player Magazine++ for Negative User Reviews
✓ New interface is JUNKThis new app is junk. Completely disorganized. I like the old interface where I could see all available issues (labeled by month/year), download as needed, and see what had previously been purchased without having to swipe through endless magazine covers. Please stop trying to be slick and hip and go back to an interface that works. I'd rather go back to print magazines than deal with this..Version: 6.0
✓ Customer service is HORRIBLE.Don’t buy these magazines..Version: 6.0.6
✓ CrashesI love guitar player magazine! But this app is terrible! Get it together!!!.Version: 2.1.0.466
✓ Slow on iPad 1I just loaded this latest version, (after being forced to via a very weird process) , and it takes a long time (5 seconds) for each page to come into focus. It's been optimized for the latest and greatest I'll bet and not tested on old hardware I'm guessing. Bring back the old app! :( And, each time a new version comes out, I lose my subscription. Seems a subscription is tied to a version. Don't update once you have subscribed!.Version: 1.0.26.10738
✓ Performance PitifulContent is Great as always. Still my favorite for mainstream guitar pubs, but execution of the app is horrible. Just browsing issues is a waiting game. I usually run for the bookshelf to find the paper version because it hangs trying to first determine if I have a subscription (I do), then whether I have downloaded the issue, if not, a painful waiting game, instead of just downloading in the background like it should. Navigation is horrible. Entire app needs to be re-thought, like many Newstand application. Can't blame GP though. It's time Apple step in to standardize the. UX across the store and publications better, to make it easier to find things, open things, manage downloads, preview. Not that every Newstand publication/application needs to work and be the same, but execution needs to be more intuitive in general..Version: 2.0.0.12292
✓ TerribleThis is an awful app. The pages take forever to load and there are constant issues with account settings..Version: 1.0.25.10280
✓ IOS 8 issuesPlease fix the iOS 8 issues - thanks.Version: 2.1.0.248
✓ Bull CrapDon't fall for it, I've already deleted it! "Free" yeah right... Like a bad prom date that didn't put out! The only thing free is the app to look at covers of magazines that you can BUY for $7 bucks. What a tease. Leave her home!.Version: 1.0.26.10738
✓ Horrible AppClunky, buggy, slow. I regret subscribing and will be asking for a refund. This app is so bad, I won't be subscribing to guitar player anymore. What a rip off..Version: 6.2
✓ Junk!Can't purchased subscription and restoring past purchases can't be retrieved..Version: 2.3.2.1038
✓ Missing back issuesSince update, the only available issues date back to July 2018...??? Where are the rest of them?.Version: 8.5
✓ Guitar Player Magazine AppPoor customer service, dysfunctional app.Version: 6.0.6
✓ Used to be betterI have been ready GP since the 80’s. Too little in depth articles and interviews, too many pages of commercials....the education sections are good, but then, in today s world with say a TrueFire do I really need this from GP ? GP ran a first page cover on Eric Johnson, when he was basically unknown.....we need more of this..Version: 8.5
✓ Lost a subscriberI am having the same problem that all the other reviewers are having. After updating to iOS 6, I had to reinstall the GP app. Now when I try to open it, a pop up screen asking for email and password appears. It says I'm not registered with them, and there is no way to register. I tried restoring my purchases (one year subscription), and it won't restore. GP has just become one big advertisement anyway. The interviews are just for so and so to plug their signature gear. Never will subscribe again..Version: 1.0.25.10280
✓ Can't access my issuesMy issues were available in the old version of your app, but the new one downloads them, but then won't let me read them. It asks for my password, then says I'm not registered. It's a great magazine, otherwise..Version: 1.0.25.9830
✓ <1New app is not an improvement.Version: 8.5
✓ HorribleI just purchased the latest addition. I clicked restore purchases twice and it said your purchase has been made but no magazine. If I cannot access my purchase or I am overcharged then I will call Apple for credits. Apple is supposed to only add apps that are functional. I blame them..Version: 1.0.25.10280
✓ Love the Magazine HATE the appDownloading new issues is sloooooow, buggy, and unreliable. Most monthly issues require 3-5 attempts before a successful download. Ten tries and May 2013 still won't download. Once downloaded, many pages display blank spots where an image or text should be. Not my idea of how an ePub should work..Version: 2.0.0.11853
✓ CrashingDoesn't work any more with the new version..Version: 2.1.0.105
✓ Doesn't work at allLaunches and immediately crashes and now I can't access a magazine I purchased to read on my computer. Nice one. Same thing with Guitar World, btw..Version: 6.0.6
✓ Still won't restore purchasesI am still unable to restore my purchases due to it crashing..Version: 2.1.0.137
✓ HopelessWas working before this new version - Now asking for userid and password but no details on how or where you get this - was fine before using itunes id - Just hate badly tested apps.Version: 1.0.25.9830
✓ App doesn’t work. Customer service unresponsiveI am unable to even login to this app. It simply displays a message “Storefront not loaded.” But there’s no indication of when the storefront is loaded. My repeated requests to customer service have not been answered..Version: 5.6.3
✓ HopelessUsed to work now does not. Can't complain about it as the link to support does not work. Has not downloaded the newest issue yet it has been the shops for days. E-mailed the publisher got no reply. Keeps saying subscription available yet I am subscribed and no way to check remaining subscription as about page only shows a number. Totally outclassed by other guitar mag apps I get and needs to be fixed soon, yet who you complain to is anyone's guess. If they have a problem why can't they let people know they are at least trying to fix it. At the moment ....avoid.Version: 1.0.25.10280
✓ Why even have an app?I just subscribed a week ago and was excited to download the app. How disappointing! Why even bother? It's clunky and doesn't make sense. I not even find the "unlock my purchases" referred to in the FAQ. Rather than frustrate your customers, ditch the app and spend your time and energy elsewhere..Version: 8.3
✓ Guitar player mag++I should have read these reviews first. This app is useless. I am having the same problem described below - "gathering purchase info - please wait"..Version: 1.0.25.9830
✓ Doesn't workIt doesn't work. It's stuck in a mode displaying "gathering purchase info". Very disappointing..Version: 1.0.25.9830
✓ Where is my Magazine.Downloaded the app after being charged for subscription and I’m being asked to pay for each issue individually.... Logged in and out several times with luck accessing the digital downloads.... not happy🤨.Version: 8.5
✓ Download management is non-existentWhile the "stack of magazines" concept is meant to mimic real life, on a portable device, it is awful. Frankly, if I left a stack of magazines in my home, I'd be unable to find anything. It's an awful interface. At the same time, it is impossible to see at a glance how much storage is being used or delete downloads as they get older. My app was taking up over a Gig of space on my iPad, and they only way to clear the cache was to delete the app and reinstall it. I love the content, but the app is horrible..Version: 8.2
✓ Worst than the firstYour first app sucked (problems all the time, horrible interface, late issue releases) but I didn't find that out until I bought the year subscription. Now, instead of updating your old app you completely move to this new one which is so far a nightmare. I can't even sign in as a paid subscriber and your customer service contact email is not really helping. Go to Guitar World to see how a real app mag should look, feel, act like..Version: 1.0.25.9830
✓ Stupid app!!What on earth was the purpose of the app...just to show you the covers of the mags that you can't open??That was stupid.I thought maybe there would be some excerpts of articles or pics or something.Dumb app...Already deleted...Version: 1.0.26.10738
✓ Non-FunctionalTell me when this app works. I paid the subscription and lost all my money. The app has been down for at least a year..Version: 2.0.0.12292
✓ Nice update.....Yet another crap update! Jan 2, 2019 update removed years of magazines I had archived and only uploaded back to July 2018 well that is half my paid subscription so how does that work? So yet another nail in your subscription coffin Guitar Player but why do you care. Your new look isn’t it’s the same boring crap as all your other future magazines...done with you..Version: 8.5
✓ Terrible changeWorst app I've ever used! Now I won't even read the print version , you email them the problem and they blame it someone else..Version: 1.0.25.10280
✓ QuitsQuits as soon as I select a magazine for purchase.Version: 1.0.25.10280
✓ Doesn’t work. Zero customer serviceI’ve had no success at all with my subscription. I subscribed to Guitar and Bass Player and haven’t been able to access content for either of them. I just get a message stating that “Storefront failed to load”. I’m on a fairly new and up to date iPad Pro. I’ve reached our for help from within the apps as well as through the publisher website. As a long time subscriber to the print edition of Guitar Pkayer, I already had an account with them. After a couple of weeks, I’ve still not received any response other than an automated email acknowledging that they had received my report and would reply soon. I called my credit card company and cancelled payment. The print magazine is quite good. I’m very disappointed..Version: 5.6.3
✓ Worst service everAfter updating to the latest version, Guitar Player doesn't recognize my subscription anymore. Writing to customer service, I got an email two days later, telling me to restore my purchases. After responding I already did that, I never heard again from CS. I definitely feel I've been ripped off. My 12- month sub was 3 months old and I can't even read my old issues..Version: 1.0.25.10280
✓ Good app, but...Like so many others, you have to have BOTH the print AND the on-line subscription. The app is great when you have the digital rights. My only beef at all is if you have the print subscription, you should be able to enter your subscription number and get the on-line version as well..Version: 2.3.2.1023
✓ Garbage!After being lured with a free issue that they then tried to charge me for I deleted this garbage app. I've been a subscriber of Guitar Player since 1976 and I thought I'd give the digital edition a try (especially since the printed version has gotten so bad over the years). I would think digital distribution would give publishers a chance to embrace a new technology and innovate, but in this case, a I think not. Guitar Player, you've been an old and dear friend and ill miss you-this experience just motivated me to finally stop reflexively renewing my print edition..Version: 1.0.25.10280
✓ Simply nonfunctionalDon't pay for iOS subscription..Version: 2.1.0.248
✓ CrashPurchased Rick Neilson issue on 7/5 ... Cannot open from my newsstand or store...previous "fix"didn't work.Version: 2.0.0.12292
✓ STAY AWAY FROM THIS SUBSCRIPTIONPurchased the subscription in January, worked fine until August, all of a sudden stopped getting the new issues of the magazine, cleared the app off my ipad and iphone, loaded this new version, followed the instructions to Restore Purchases, asks me to log into my itunes account, does nothing, can't get back the issues that I had...called Guitar Player Magazine support, they told me they don't handle iTunes subscriptions and to call Apple, called Apple support, I was treated like an idiot "try using the app to view your magazines", what a useless pile of feces, then was told to contact the application developer which I can't find anywhere on the web, bottom line I got hosed and all three parties Guitar Player Magazine, Apple, and the Developer will not help after your money is gone. Get "Guitar World Magazine" instead, it works awesome..Version: 1.0.25.10280
✓ UnusuableCan't purchase individual magazines, can't restore purchase..Version: 1.0.25.10280
✓ Good concept but improvements are required.App will randomly freeze. Also you need an internet connection to read the magazine even after you have downloaded it to your device. This is silly and severely restricts app functionality for Wifi only devices. Please enable offline reading..Version: 2.0.0.11777
✓ BadBeen a constant struggle to get this thing working. Now with the November issue it just crashes and now I can't open the old magazines. Very disappointed. Will not be renewing!.Version: 2.1.0.248
✓ Can't access issue eitherI downloaded an issue and it wants me to log in. It doesn't specify which account and there is no place to register a new account..Version: 1.0.25.9830
✓ Frustrating as hell!!!!!!!Battled this app for 12 months, each time I need to hit the 3 line menu button in the top left corner, I have to hit the precise pixel otherwise I'm sent to the App Store to look at bass magazine. How I haven't destroyed my ipad as yet is a mystery. Just downloaded the new update and the magazine no longer opens. Somehow it's better this way, won't be renewing, I've had enough!.Version: 2.1.0.105
✓ Crashes when not on wifiWhenever I am not on wifi the app will begin to open but a few seconds later closes..Version: 2.1.0.137
✓ Can we get a refund on our subscription.This app is terrible and I can't access subscription..Version: 1.0.25.10280
✓ Soooo BadThe app crashes constantly - please fix!.Version: 2.0.0.12292
✓ Keeps crashingAnd apparently, nobody is interested in fixing it. What a mess..Version: 2.1.0.248
✓ Just be informedIf you sign up for a one year subscription, you don't get access to the current issue. Only access starts the next month. So if the current issue catches your eye, either pay for the single issue or don't expect to read it. This seems idiotic from a marketing perspective. I'm willing to bet that if you are looking at this magazine app, something got you here. You heard about an article in the current issue that you want to read. You look at that issue at $6.99 or a one year subscription at $11.99. Easy choice right? Nope. They are trying whether inadvertently or not, to force you to spend for both. Just make an informed decision..Version: 6.5
✓ Locked Up...crashed?This is the first app that locked up my ipad...?.Version: 2.0.0.12292
✓ Not yet workingSome bugs makes it not so user friendly. I purchased a subscription, then it downloaded september edition but not october. Deleted and re-installed, i lost everything. Now each time I want to get to a mag I have this window asking for username and password which you don't have when you buy through the store. And to restore purchases it tells you to go to "about" and click on a restore purchase button which of course isn't there.....not too great.Version: 1.0.25.9830
✓ Lack of ability to change text size.I signed up today for the free trial, and one year subscription. However, After a quick quick read of the magazine, I had to cancel. I’m unable to read the text, and there is no setting to change to a bigger size. Too bad, I was looking forward to reading the magazine..Version: 6.0.6
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