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- 90.7SAFETY SCORE
- 4+CONTENT RATING
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Pinkberry App Complaints & User Negative Comments 2024
Pinkberry app received 22 complaints, negative comments and reviews by users. Have you ever had a bad experience using Pinkberry? Can you share your negative thoughts about pinkberry?
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Pinkberry for Negative User Reviews
✓ Add Points AFTER PurchaseI couldn’t get the App Store to load before the purchase, so I was unable to download it for the barcode; I missed an opportunity to gain points. If there was an option to scan a receipt when this issue happens that would be Great! (Or some other options to make up for collecting points, like the option to submit the phone number associated with the account; that would be a more earth-friendly option.).Version: 18.13.2018051002
✓ Amazingly badWhat's going on with Pinkberry? A few years ago I really liked it and was impressed with the creativity of their flavors and presentation. Now it feels like TCBY. Same flavors all the time. And now this app. Holy cow... Terrible - not consistent with the image they want to project as an upscale yogurt company. It communicates that they put no thought into their products. Huge step backward for a company that should be trying a lot harder. Special bonus - when I tried to search for flavors at my local store, the app redirects me to a website that doesn't work. Get your act together Pinkberry - this app is not acceptable and will cost you business..Version: 17.6.2017020701
✓ Doesn't workI tried to recover my password, but the "submit" button doesn't work in the app, which renders the whole dang thing pretty useless..Version: 17.6.2017020701
✓ Apple Wallet Support RemovedHard to believe that this app got even worse in the latest version. Adding your Pinkberry card to Apple Wallet wasn't working reliably in the previous version. Their solution seems to be removing that feature entirely. Defeats the purpose of the app for me..Version: 17.6.2017020701
✓ App doesn't workApp will not let you add a printed card. Forces you to sign in and pick options from a non searchable menu, is user unfriendly. If I didn't need it for a rewards program I wouldn't even bother. But Pinkberry won't redeem printed loyalty cards without a digitally linked account. Bad company, worse app..Version: 17.6.2017020701
✓ What's the app for?Can't order through the app, what's the purpose...just to track someone's phone usuage? App is actually pretty useless, you can't even click on the flavors to learn more information on them..Version: 23.22.2023110601
✓ No Apple Wallet SupportPlease bring back Apple Wallet support! The app was so much more useful when you could instantly access your rewards card via Apple wallet..Version: 18.13.2018051002
✓ What... happened...Did y’all fire your app development team?? The app wasn’t always this ghetto looking. Barely functions... there is a website page in the app, hot mess 😂 pinkberry get it together..Version: 17.6.2017020701
✓ Terrible AppSince last update is imposible to sign in, don't worry about recovery a password because it doesn't work either. I'm still have my "printed card".....Version: 17.6.2017020701
✓ Can't order or change my pw on the appWhen most chains are putting out apps that allow you to order ahead, Pinkberry's app is barely much more than informational. I can't even change my password. Please update! Pinkberry is my favorite chain! Thanks!.Version: 17.6.2017020701
✓ Disgusted with PinkberryHorrible!! Can’t get a gift card balance by calling number listed on the gift card or online! Called another customer service service line, oh sorry can’t get anyone on the phone there either. Last option is download their crappy app. Yup all done with Pinkberry!!.Version: 17.6.2017020701
✓ RegressiveFeature-wise this version of the Pinkberry app is not as useful as the old version. Wallet Passes have been removed and I hate fumbling through an app at checkout instead of just opening Wallet..Version: 18.13.2018051002
✓ Doesn’t WorkI gave install and download 4 times and it’s not letting me get into the app. Can you please fix this. I have an IPhone 8 plus?.Version: 22.14.2022090901
✓ Pinkberry hacked my phoneIt now alerts me whenever I'm close to a pinkberry store even when I disabled all notifications, talked to their techs, and now uninstalled the app. It is still alerting me without my permissions..Version: 17.6.2017020701
✓ App is only good for tracking your freebiesIf you are a huge Pinkberry fan like me you’ll have mixed feelings about this app. It’s great for tracking your purchases, and understanding store locations. However, you can never find the flavors you want at the stores indicated because the stores do not update flavor offerings at all – like ever. You have to call the store for flavors before wasting your time driving out to it..Version: 17.6.2017020701
✓ Love the yogurt not the appThe app hasn’t been as useful as I thought it would be. What’s annoying is is that for the apps I have and that exist in general, there is no easily locatable logout function for Pinkberry. This app doesn’t appear to have been updated for yrs. I’ll save my card number elsewhere and delete this app.Version: 18.13.2018051002
✓ Pretty useless2020 and they can’t update their app so you can order ahead? Middle of a pandemic you’d think they would adapt and update to fit the current needs..Version: 18.13.2018051002
✓ Can’t LoginThe servers keep telling me they’re not connecting and I am now prevented from trying again because they say I reached the maximum requests..Version: 22.14.2022090901
✓ Bad updateAs if the app wasn't bad enough... this update took away location hours and flavors. And when you go to the website for flavors at X location you can't navigate home to see the hours. A complete idiot programmed this. And more idiots signed off and paid the other idiot..Version: 17.6.2017020701
✓ Needs some improvementI love having coupons on my phone. However, I don’t understand all of the abbreviations. Could y’all add more information to the coupons?.Version: 17.6.2017020701
✓ Cannot even sign outThe new app is terrible, the old app was way better. I can let even sign out to another account. This is ridiculous. They tore down the old app that actually looked decent and now it looks like some kind of amateur app with bootstrap design..Version: 17.6.2017020701
✓ Terrible and outdated appThe app is terrible and looks like it hasn’t been updated since iOS 5. More importantly, it doesn’t work well. It cannot even reliably keep track of loyalty points. And using a gift card? Forget about it..Version: 18.13.2018051002
🙂 Pinkberry Positive Reviews
Pinkberry works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Pinkberry.
⛔ Pinkberry Problems
