- 35.5LEGITIMACY SCORE
- 38.0SAFETY SCORE
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Garmin Smartphone Link App Complaints & User Negative Comments 2024
Garmin Smartphone Link app received 181 complaints, negative comments and reviews by users. Have you ever had a bad experience using Garmin Smartphone Link? Can you share your negative thoughts about garmin smartphone link?
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Garmin Smartphone Link for Negative User Reviews
✓ Ne supporte plus le Nuvi3595lmt avoir qu’androide ouiNe supporte plus le Nuvi3595lmt avoir qu’androide oui.Version: 2.7.0
✓ Share ToShare to didn't work. It says it will connect at next contect to Garmin. It's already connected..Version: 2.9.7
✓ KenCould do with an update to sort out some of the faults the app seems to have been abandoned by garmin as the last update was three years ago.Version: 2.9.8
✓ Broken... now fixedUpdate 2.9.2 Credit where it's due - this update has cured the problems Update 2.9.1 has not fixed the Smart Connection Bluetooth problem with a Drivsmart 50 (though a Zumo 590 still works). An initial Pairing works but, once the Garmin has been switched off then on, Bluetooth connects to the phone, and to Notifications, but NOT Traffic nor will it permit Destinations to be sent from the App to the Garmin. The App worked fine 2 Versions ago It’s frustrating. And a little worrying considering Garmin also makes units for Aviation!!! It worked! (Drivesmart 50, iPhone 6S) I updated the App Now it won't hold the Smartlink Bluetooth connection unless I re-pair each time I switch on the Garmin And, yes, latest iOS & Garmin Firmware update installed Very disappointing.Version: 2.9.2
✓ Utter crapWhat a terrible app and support from garmin. You would think that when you spend several hundred pounds on one of their devises you would be able to get some decent support when something goes wrong. You can’t even talk to a proper human being…….Version: 2.9.8
✓ The app could use some workWhen you search for a location in the app it sends it to your phone as coordinates so it doesn’t you where it is (town location).Version: 2.7.1
✓ It's just OKIt's difficult to find places, just in Apple map or Google map when we start to type the address it lists the available one, here we have to type it fully. It's often getting disconnected from mobile at times of checking weather or other alerts..Version: 2.6.0
✓ Doesn’t work will not connectHave tried repeatedly to connect my iPhone 8+ to my Nuvi 3490 and although it is connected as all the call functions work the farming connect will not recognise this and just gives troubleshooting options that are not answer to this problem.Version: 2.9.0
✓ Waste of timeThis is not acceptable from a company like Garmin..Version: 2.9.8
✓ Outdated softwareI’m using my this app with a Harmon model dezl780. The gps unit itself is trash. As a trucker we need updated information on precise routes specifically for truckers. This app is only good for connecting for live traffic. That’s it. When trying to get precise address that sometimes the gps cannot find, the app is just the same. There pre no updated routes or addresses for these routes sometime avoiding me for roads I can drive in but the gamin says that it’s prohibited although I have my truck settings correct.Version: 2.9.8
✓ Not connect to Garmin nuvi 2595lmEven with latest updates. The phone is connect to the device and have all phone contacts etc, but this app just does not connect. Deleted app several times. Disconnect Bluetooth and forget devices on phone and sat nave switched them off, rebooted, reconnected Bluetooth, download app but still does not connect.Version: 2.9.8
✓ I tried— really tried to like this…This app is complete garbage. I can not find any use at all for it. I just opened my brand new Garmin Drive 55 GPS and although this is my 3rd Garmin GPS in the last 10 years, I continue to be underwhelmed by how behind they are in technology. It almost seems as if they are going backwards. Example: My new GPS has Bluetooth to communicate with my phone and associated Garmin apps. This app allows you to pull up contacts. You’d think that by now, Garmin would be able to make that easy for the user to pull a phone contact address to the GPS, but nooooo… You have to go to the “contacts” are in the app you have to open first, then it comes up and gives you a choice of whether you want to use the person’s “home” address, for example, or “other” address. But you can’t actually see those addresses until you commit to which one you want! So you find you picked the wrong address. Guess what? You have to start ALL OVER and type the person’s name in to again see if you guess the right field. I wrote software for about 20 years before retiring and changing careers. I’ve seen few apps more poor than this one. Instant delete from my phone..Version: 2.9.8
✓ Needs better mapsLike the feature to sen co ordinates to the sat nav, the maps are poor and would like to be able to search for a town or place by name or postcode then find exact place on map.Version: 2.9.4
✓ No traffic updates when drivingThis had been working great until one day it just stopped communicating with my SatNav and so I lost live traffic updates whilst driving. My next SatNav won’t be a Garmin as I need live traffic to work..Version: 2.9.8
✓ Iphone 7I am currently running an iphone 7.. software version 12.1. The smart link weather does not work anymore??? The phone says not connected to smartlink, but connection is there???.Version: 2.9.6
✓ Poor design and functionalityLacks the ability to disable features. You buy the weather to find out it gives alerts 3hrs away at the coast instead of anywhere local. Ok, stinks but what is horrible is that you can't disable it. So now if I want traffic I need to accept crappy weather alerts for coastal flooding when I live 3hrs from the ocean. Now I just ignore them and it's a joke in the family now. Is it really a thunderstorm or is it just a passing cloud and the bad part is 3hrs away. No clue, clicking on the alert gives you an error that it can't connect. And their support can't help on any of this. Awesome job!.Version: 2.9.7
✓ BUGGY!! PLEASE FIXWith new updates both on unit and app the amount of time give to change lanes glitches sometime to just seconds! The typing in location even with full address may not find your location. It froze my iPhone 7 twice yesterday searching then figured it out & found my location. On my longest trip last night of 2.5 hours we stopped then started again & the time you will arrive had frozen at the time we took a break. I LOVE my Garman. We call her Naggy Maggy. But now she's broken & almost dangerous..Version: 2.6.0
✓ Bluetooth ProblemWith the latest update to my Nuvi 2797, my iPhone 5C will not connect to the GPS with Bluetooth..Version: 1.8.1
✓ Old satnavWanted to get my 3/4 year old satnav to update . Wanted to connect to phone and use that for data download. This app was suggested online. Connection was ok via Bluetooth. App said it was updating and transferring data. Now the satnav turns off and on again at will! It was working fine before. Just needed to update some maps . No computer or laptop to hand or Wi-Fi. Disappointed in this product and the fact it’s broken my old reliable satnav well half reliable..Version: 2.9.8
✓ Long time user disappointedI have Garmin GPS navigators, ELD’s and dash cams in all the trucks in my fleet. As of two weeks ago, absolutely cannot get Garmin Smartphone link to work on any phones with any of our units. All phones connect via BT just as they should, but the app will not. As truck drivers making a living on the road and relying on up to the minute traffic news not being able to get that information anymore is very disappointing. Currently looking at other options. Support was less than helpful....Version: 2.9.8
✓ Doesn’t connect even when it does. Go figureMy phone is connected via Bluetooth for calls etc but the app doest work because it’s showing that it’s disconnected which is really infuriating as I was looking forward to this app after discovering its capabilities online..Version: 2.9.7
✓ Very DisappointedCan I give a minus score?? Expect a lot better from Garmin. App quits unexpectedly. Cannot add any Social Accounts like FB and Twitter. Contacted Garmin support and they said ah we took that away in the last update... Why? Only Social Account is Foursquare showing. But when you click something to view with Foursquare the app quits. Viewing Live Track Policy... the app quits...Cant use it like you want anyway!! All a bit pointless right now !!! There are still thousands of users but it looks like Garmin have no interest in updating or making new!.Version: 2.9.7
✓ Crash live trafficWhen opening live traffic and than going to map the app crashes.Version: 2.9.8
✓ Can’t Find PlacesI Drive a fair Bit around Queensland and can’t find the towns. I Have changed the word into to two or had it as one word and still can’t find the places I want to drive to this App doesn’t work very well as I like using Hema Maps But I need a street map that I can run to be able to find the places I need to get to fix it up and put as place directory’s to search I could even be in a different state I need to know ware I Am .👎🏻 Good One Garmin.Version: 2.9.8
✓ Still not compatible with iPhone XPretty disappointed. Been 6 months since they launched iPhone X and this app is still not compatible..Version: 2.7.2
✓ Not happyTravelled around Australia with Phone connected to the gps. Phone rang, hit answer on gps and could not connect caller via helmet. Set up as per the gps hand book requires..Version: 2.9.0
✓ Deleted appI got this app to get traffic on my Garmin Navigator 6 gps. It does show traffic, but is completely wrong. Maybe Garmin should pay Google for their traffic...please? By wrong I mean it shows there is a traffic back up where there is no traffic. Very unreliable information. Weather works too, but not very accurate either. This app just doesn’t fulfill what I need it to do so I deleted it. Garmin please work on the traffic and weather cause other than that I’m not sure why anyone would use this smart link app..Version: 2.9.7
✓ Useless as a wet paper bagNever Works paid for subscription for traffic cameras and never pairs up with the Nuvi GPS .... Please Garmin update the App.Version: 1.8.3
✓ Latest update Feb 2017Worked better before this latest update. I now have to restart the app every day again so it can link with my nuvicam.Version: 2.3.3
✓ Incompatible with nüvi 3590The iPhone App isn't configured for the Garmin nüvi 3590..Version: 1.8.1
✓ Not working and not connected to the deviceDon’t buy this gps as live traffic in Australia stop working for 2 months later even it’s stated lifetime traffic and map. Smart link it’s not connected to the gps. I wasted of $$ to buy red light and speed camera POI on the app. Look how people’s feedbacks before you buy..Version: 2.8.0
✓ Still drops out after a few minutes.The latest update hasn’t cured the issue of the connection dropping out after a few minutes. It starts up ok but just stops working after a short time..Version: 2.9.2
✓ Useless link for trafficTraffic link is useless keeps competing with in car phone. Needs desperate upgrading by Garmin. But alas Garmin don’t care about customers after sale is complete!.Version: 2.7.1
✓ ShockerIt worked when first setup but then failed to connect to the garmin at all. But update fixed this problem for about 2 days and now it has stopped working again! What is the point of purchasing a device that can work with your phone without it even working with your phone. Extremely disappointed and want this app to be updated with absolutely no issues..Version: 2.7.2
✓ Worst App EverActually, it’s quite good, when it works! Unfortunately it doesn’t work 90% of the time and hasn’t worked at all since the last iOS update 😡. Garmin need to sort this out as some of the main features of the sat nav are totally reliant on the app..Version: 2.7.1
✓ PoorUsed to work fine. Now the search function is days behind my schedule. Will only search a location from 2 days previously, not the current location. How hard can it be to find your current location. So it’s unusable for me. I search far a location and sent that to my Nav VI impossible now..Version: 2.9.8
✓ Needs improvements!Garmin developers > please note FEATURE REQUESTS below: PROs: > Gives your Garmin up to date HD traffic and weather updates via your phone’s Bluetooth connection > Syncs up your favorite locations from your Garmin navigator to your phone > Store your parking spot on your phone allowing you to walk from your vehicle's location to your destination and back again CONs: > Internet connection to Garmin Live Services using your existing mobile data plan > Uses your data while roaming > so it all depends on your carrier’s coverage and wireless signal. > Weather app is not intuitive > seems like its NOT working > but to make it work you have to click its icon in the bottom right menu > the top right icon gives you map but NO animations (seems frozen) >> user then has to manually select one of three icons under the temperature numbers and ONLY then you will see weather animations and weather conditions (also note its not instantaneous it needs 15-30sec to load up) and there is NO user feedback on data uploads > Battery intensive app! User needs to have their phone charging during the longer trips. > iPhones 4S or newer > must be running iOS 8.0 or higher. (iOS 12.0 or higher recommended), with Smartphone Link version 1.8.6 > An unlimited data plan is recommended when using the premium services through Live Services. > only available in: United States, Canada, Europe, South Africa, Australia , New Zealand, Taiwan/Asia ONLY works with following Garmin products: > Camper/RV 660, 760, 770 > DezlCam series > Dezl 570, 580, 770, 780 > Drive LMT-S: 51, 61, > Garmin DriveAssist 50, 51 > Garmin DriveLuxe 50, 51 > Garmin DriveSmart 5, 50, 51, 60, 61, 7, 70 > Garmin DriveTrack 70, 71 > Nuvi 2417, 2467, 2497, 2498, 2517, 2559, 2567, 2577, 2589, 2597, 2598, 2599, 2689, 2699, 2797, 2789, 2798 with Backup Camera, 3597, 3598, nuviCam > Zumo 590, 595 NEW FUTURE REQUESTS: > now that app is using Apple’s map view > please add “satellite view” layer + “hybrid view” vs. plain 2D map view only > users NEED a way to sort “favourites”: alphabetically, by most recent, by the nearest POIs!! PLEASE GIVE USERS ALL OPTIONS > user’s bookmarks NEED “search” bar IN SAVED POIs > for people with more than 10 entries!!! Suggestion: > users NEED an easier ways to transfer locations from Apple and Google maps onto Garmin advice via SmartLink app! +Add option to share location in “smart link” app + ability to use Siri shortcuts > users want the ability to enter multiple GPS cordinates all at once with a simple + button > as in by name, address: Sacramento, CA + San Francisco, CA + Monterey, CA + Santa Barbara, CA + San Diego, CA or coordinates 38.575103, -121.535001 + 37.684134, -122.389705 . . + 34.428082, -119.735535 ..Version: 2.9.7
✓ Room for improvementsI'm my opinion there are at least 2 major areas for improvements. When you link a phone to the gps unit the link does not always reconnect easily. I have to delete the link and redo the set up process. This take time and is a real pain. The other improvement in my opinion is you should be able to report traffic that the device or app is not showing or delete it if there is no traffic..Version: 2.9.1
✓ Several Crashes which is ironicPlease sort out the app, when on live traffic. Click on the map and the app closes..Version: 2.9.8
✓ Works - On OccasionConnects when it feels like it, I'm only using weather add-on. One thing which would be a nice improvement (are you listening Garmin?) would be the ability to TURN OFF small craft warnings. Unless you are using the BMW Nav V on a boat, there is no need to get constant "small craft advisory" warnings when I'm 50 miles from the ocean! So slow to update data to the GPS and unreliable coverages. In order for this app to work, I have to restart my iPhone, otherwise it is just hit or miss. Really not very dependable..Version: 2.9.8
✓ Works but quite thereSo I’ve been using this app with my Gamin Drive Smart 61 LMT-S for over a year and it works pretty well however when searching for an address that is out of my city area, it refuses to find it so it’s not good if you drive for your work. If they sort this out it will be great!.Version: 2.9.8
✓ Rubbish appSince this last update to the Garmin connect has been appliedNo longer allows the government to connect to the smart phone app. Going to the troubleshooting section of the smart phone app takes you to an error 404 page not found on Garmin‘s website. Getting any support for this malfunction does not happen… I have tried multiple times since update happened two years ago. Do yourself a favor and go with another GPS.I will never buy a Garmin as long as I live nor will I recommend one.Version: 2.9.8
✓ DisappointedBad app impossible to connect it with my brand new dezl gps I cannot get weather and traffic.Version: 2.9.8
✓ Extremely disappointedThis app is absalutely useless and frustrating. I love Garmin products and it is so disappointing that their app doesn’t support it’s good name... connected to my DEZLCAM (truck navigation) at start, but even then traffic info isn’t nearly as accurate as google maps... then wouldn’t connect automatically and had to connect manually using my phone... now won’t connect at all even tho in Bluetooth settings in both devices say they are connected. Basically have to still cross reference google maps for fasted root while only using the Garmin Device to ensure I don’t go down streets my truck shouldn’t be going.Version: 2.9.7
✓ Needs improvementI purchased a 3597 to replace my 1960 because of the iPhone link. Bluetooth hookup was easy. I purchased the camera and advanced weather support. Do not bother with the camera, crappy resolution, better resolution using web browser. The advanced weather integrates just fine and has a couple of display options to choose from. There is no voice integration with the smartphone apps. To use the google search, you have to use your phone and push the result up to your GPS. The GPS will not search through the phone, but the weather and camera will. This is where I am disappointed. My 1690 will do google searches from the GPS unit. If Garmin will make the GPS search google through the phone, I would give more stars. Also I have not Seen a way to get gas prices or movie information. Maybe they will add later. 31 October 2017 update application just locks up now on iPhone 6+ and is non functional. Changing to one star..Version: 2.7.0
✓ Pretty uselessIt only finds places in the local area. If you want to travel from one city to another, forget it..Version: 2.9.6
✓ Missing the most basic functionality of GPSI have not had any issues with connectivity or app bugs, so that is good. However, there is no place to simply enter an address and go. The app only searches nearby places. I am always doing all of my trip planning on other map apps, then I have to enter addresses and locations on the GPS after I get in the car. It would be nice to enter an address or location or be able to search for places nationwide then link to the GPS when you get in the car. It seems like a well-established major GPS company would know to include this..Version: 2.9.7
✓ Better and cheaper alternative optionsI’ve been using my top of the range Garmin device for a few years in Europe. Then travelled to South Africa for three months to start a trek through the Country. In order to use the device, I was required to download a Map at an outrageous cost. And worst of all, I had to delete the previous Maps which I’d already paid for in order to use the South African Maps on my Garmin device. The Device is now redundant and I’m using my mobile phone and other Apps to find my way around. No thanks to Garmin. As it happens, the vehicle I’m using has German a factory fitted satnav so I have two choices available and neither of them are Garmin..Version: 2.9.5
✓ Traffic updates don’t workI have been very disappointed with this. I have tried uninstalling and reinstalling many times. It works for a bit and then reverts to “Waiting for traffic information. This could take several minutes.” The trouble is it never gets past that. I drove off this morning and it worked! Lo and behold it went off again after a few miles and never came back on all day. I have tried Garmin help 4 times but am no further forward. Oh well, I give up and wish I hadn’t bought it..Version: 2.9.6
✓ HorribleThe interface is awful. Map density icons all look identical with the exception of the red boardered ones. There's no way of knowing the average speeds without selecting it. The legend is a joke. Traffic does not automatically refresh. There is no pull down to refresh and no background refresh functionality. In order for things to update, you must go BACK and then have the traffic refresh. In otherwords, there is no update and sync coordination between the GPS, smartphone, and smartlink. You must manually update. The Garmin GPS always looks for the link after disconnected even though it's connected to traffic receiver. App has potential but like Garmin support it fails on so many levels. One would think with standalone GPS use declining Garmin would try to ensure they're outstanding at every level. But no, even Garmin customer service is becoming very poor with incomplete or inaccurate information. I feel Garmin's days are numbered...they will likely abandon consumer GPS and focus on marine and other commercial markets..Version: 2.9.1
✓ Totally uselessI wish never installed and configured it. Now gps keep saying the app is not opened. The app is so useless I uninstalled it, that’s why it is not open..Version: 2.7.0
✓ Drops connectionHave been using this app 5 days a week for work plus on weekend rides on motorcycle. Since buying my Garmin Sat nav several years ago App has been randomly temperamental one day all works as it should, next day won’t connect or drops connection fiddling on connecting via mobile or via sat nav Bluetooth connection. So now latest is it connects stays connected as you drive away but looses connection after a random time while driving which means no traffic updates and getting stuck in jams which sat nav can’t see and can’t avoid. I wonder if new features on iPhone using it while driving are screwing it up as each time turn on mobile app not running click it bingo reconnects. Get this sorted as mobile phones with app sat navs and even Google maps are now kicking your ars..Version: 2.9.1
✓ Soo is uselessWhen I choose live traffic it only shows in list mode when I change it to map the app shuts. It should be looked into to. It’s useless for traffic as it doesn’t show you anything..Version: 2.9.8
✓ WhyI have just purchased the garmin drivesmart 51 and want to know why I can’t update on a lap top and not smartphone ?.Version: 2.9.7
✓ Ne fonctione pasL’application pour envoyer et suivre ne fonctionne pas ou bogue énormément!!.Version: 2.9.8
✓ Fix the Smartphone LinkI just received the Drivesmart 51 LMT for Xmas and after pairing it to my iPhone 6S it loses the smartphone link almost every 3 minutes while driving. This is extremely annoying. I use the live traffic feature and need this Bluetooth linking fixed. I am running iOS 12.1.2. I see many others have the same issue. Garmin, this needs to be resolved now. I have owned many Garmin GPSs over the years and have never had an issue like this before. I have also tried unpairing and re-paired to my phone but that did not work to fix the issue..Version: 2.9.6
✓ CrapThis has never really worked for me and all it seem to do was inform my Garmin satnav that the Bluetooth connection had been dropped - very distracting when you are riding a motorcycle. I have other Garmin products that utilise Bluetooth and they work brilliantly. I am just not totally sure what the point if this app is as it has done nothing since I downloaded it but frustrate me. Come on Garmin, get this sorted you are better than this and your satnavs are excellent. You are being let down by your shocking app..Version: 2.9.4
✓ Google address transferGoogle map coordinates can’t directly transfer to the app. This issue was mentioned to Garmin. But Garmin keep ignoring the important suggestion..Version: 2.9.8
✓ Unreliable data sourcesThe app connects fine to the Garmin satnav, and doesn't seem to crash or hang in any way. Sending a location to the satnav works. But that's where the good points stop. The traffic alerts are invariably wrong: I still haven't witnessed any traffic jam that was reported by the app onto the satnav. Same thing with accidents or traffic obstructions. The search functionality is also terrible. Being in Manchester, if I type 'Inverness', I get 4 results for roads with Inverness in the name nearby. That's it. If I'm honest I'm not sure why I still bother having it connected, it's probably draining my phone battery more than anything..Version: 2.9.7
✓ Not connectingLatest version a waste of time hardly ever works doesn't connect anymore only connects at home when I'm next to my router. I have data on phone and wifi on but absolutely useless app. Update just noticed you've updated the app and I installed hoping it would fix the cliches but no it hasn't in fact it's worse apart from all the same problems as above it's now lost my favourites to boot. Garmin maybe apps are not your selling point just remove the app and stick to sat nav format only.Version: 2.9.2
✓ UselessLove my Garmin Drive Assist but connecting to an Apple device is useless. Have tried everything !!! Phone connects to other devices - looks like trying to avoid Apple products so I guess I now need to get Apple Play gps and dash cam installed instead.Version: 2.9.8
✓ NOT SO SMART LINKOnly links to my iPhone when it wants to. After latest iOS update and reloading this app it linked great for four days then nothing..Version: 2.7.1
✓ UselessHave not been able to get the app to connect for months.... Satnav connects to phone ( 2 separate iPhones) without any problems but the app just doesn't connect hence cannot use the traffic alert function... Have uninstalled and reinstalled it...both phones are up to date.... Very disappointed, seems I've been taken for a mug as I bought the satnav specifically for that reason as I drive a lorry for a living.... Please do the right thing and fix it.....Version: 2.9.8
✓ Send address from application to gpsI can’t send address from my iPhone xs max because this app not in activities. Please fix it ..Version: 2.9.5
✓ Not workingGarbage.Version: 2.9.5
✓ UselessWas working absolutely fine, now it won’t connect at all and I can’t even access the troubleshooting page as it freezes. Garmin you pride yourself on being the market leaders but how on earth do you allow such an unstable and useless app. Won’t connect to a phone, won’t connect to my own Garmin dezl even! Utterly useless sort it out..Version: 2.9.8
✓ Live traffic map causes app to crash on iOS.Just downloaded it, and the very first thing to become apparent is that when selecting live traffic (map, not list) it causes the app to crash. No amount of reinstalls corrects this. I dare say this is the first of many bugs that I’ll discover in this app. C’mon Garmin, you’ve had enough years of practice to get this right. Stop selling junk!.Version: 2.9.8
✓ Does not work anymore when using mobile dataThis apps does not work anymore when in cellular/mobile data. It is now useless for me when driving with a garmin navigator..Version: 1.8.3
✓ Please make compatible with iPhone X/XSI haven’t had the chance to use it with my Garmin yet; however, upon opening the app I noticed the app does not fill the screen of the iPhone XS making the app look very outdated. Please could you update this. I suggest you copy the Garmin VIRB app which looks like it works perfectly and is up to date..Version: 2.9.6
✓ Took a while to connect -like yearsI have tried over and over to connect to Garmin smart phone link. I gave up and years when by. It works without the link connected but won’t show traffic or weather. Then today I reinstalled everything and connected and disconnected several times. When I was about ready to give up, the gps asked me if I want to pair! I bought my DEZL 580 in 2018. I connected to the smartphone link in the year 2022. Garmin maybe this should be made easier. Just a little.Version: 2.9.8
✓ Last updateCan’t believe your last update for this app was over 2 years ago and that update stopped some of the features working so app only dose basic things not even sure it works when connected to my sat nav as the traffic updates are nonexistent on a trip..Version: 2.9.8
✓ Not paired equally.I’m sending this info concerning my iPhone app with my Garmin. To often I can’t pull up the address with my iPhone but can pull up on Garmin unit. I like to load up my addresses prior to leaving my place so my Bluetooth will upload for me. Many times the address won’t be available, so I have to do a manual pin drop and send the coordinates to Garmin unit. Takes a lot longer than it needs to. I paid good money for the electronics. Need to know if there is another app that is compatible with Garmin? Again unit finds most but iPhone app does not..Version: 2.9.7
✓ Missing map search functionality.This app has promise. I like that it provides traffic and weather data when connected. But, I cannot believe that the “Pick Location” menu does not have a way to enter an address or city to locate. The single biggest benefit I was hoping to get from this app would be a better way to plan trips and way points. But with none of that functionality available within the Pick Location map...the app is pretty much useless to me..Version: 2.9.7
✓ TerribleWon't work with iPhone 6. Even with an iphone 5, incredibly buggy and unreliable. If I could give 0 stars I would..Version: 1.8.1
✓ GarminI wish they did more updates.Version: 2.9.8
✓ Does not work with dezl trucking GPSThis app seems like it would be good but does not support the dezl series which makes it useless to anyone with the truck GPS..Version: 1.8.1
✓ New release don’t workWill not communicate since latest update.Version: 2.8.0
✓ Don't bother & DO NOT BUY CAMERA SUBSCRIPTIONWorks, but is not useful. "Safety" camera subscription is utterly useless and a total ripoff. In my city all major streets perpendicular to highways are choked with false warnings every 100m or so which causes the GPS alarm to sound constantly and any useful info at the top of the GPS display to be obliterated by the constant display of the alert banner. There are no warnings for usual camera locations and the database is so saturated that you can't add them. There is no way that I have found to contact Garmin support in order to complain, get issues rectified, or obtain a refund for the subscription ripoff. Australian Consumer Law requires goods and services to be fit for purpose, but the camera subscription is totally unfit. BUY AT YOUR PERIL!!!.Version: 1.8.2
✓ Still no goodHave updated the app recently but it still disconnects randomly, other warning messages come up as well; this really is not a good app- shame because the Garmin Dezl 770 is great for when I’m coach driving. Come on Garmin sort it out!!!.Version: 2.7.2
✓ App is basically uselessJust updated the app on my iPhone 8 to work with my dēzl 580. All the app does, as it always has, is make the unit not perform at the most inappropriate times. While using the app connected to my dēzl I’ve been directed more than once to “ROAD CLOSED” signs and needed to back up and make a U-turn. IN A SEMI TRUCK. Only with iOS Services connected does the unit announce “lost satellite reception” and take literally several minutes to figure out where I am. That’s REALLY BAD when I’m on a new route and don’t know where I need to turn. As reported by other reviewers, often the best way to get from point A to point B is to ignore the route directed by the unit (I’ve saved literally a half hour on some routes of only 200 miles by ignoring the Garmin four or five times). Before these experiences I’ve always been happy with Garmin units I’ve purchased for my cars. Also, like other reviewers, I feel the need to use Google Maps in tandem with my dēzl for reliable traffic data. Please, get your act together, Garmin..Version: 2.9.8
✓ UpdatesJust wondering if your doing any more updates last one was 3 years ago ?.Version: 2.9.8
✓ Connection terriblePaid over £400 for the Garmin Dezl 770 thinking I would be bettering myself from my standard car nav, the live traffic that I had to pay extra for is totally useless, 1 day it will link, next day nothing, then you find yourself messing about with your phone and sat nav whilst driving trying to pair them again, surely Garmin could have included a SIM card as they did in the smaller models, SADLY won’t be buying another Garmin.Version: 2.9.4
✓ Not happyNot happy with this app and not happy with Garmin gps 61 that goes with this app..Version: 2.9.8
✓ Updating is a mustSome functions don’t seem to have any purpose to help us. Only contacts feature works correctly. Updating all that stuff would be much welcome. Garmin, that application is not up to your reputation!.Version: 2.9.6
✓ Lags deviceI wish they’d update this so that it didn’t completely freeze or slow down my Garmin unit. The odd thing is that it works GREAT for traffic and weather updates but while it’s connected you have to consistently deal with HUGE input lag on the Garmin. For example, you press a button and have to wait about 30 seconds for it to register. This only happens when I have the app connected. If I disconnect the app, my Garmin unit works flawlessly and is super responsive. It also can freeze at times and eventually unfreezes. It seems like the Garmin is having trouble receiving constant information from the app and still be able to handle everything else. A shame they probably won’t fix this. I basically pick and choose when I want to deal with the lag depending on my trips and if I want to see traffic updates or not. So sometimes I use this app, most of the time I don’t now..Version: 2.9.8
✓ Bluetooth connections still failed after updateIPhones 6S latest firmware. iPhone rebooted as instructed. Connection only lasts about one minute.Version: 2.9.2
✓ Will not connectIt will not connect to my iPhone but it will with the htc what the go with that.Version: 1.1
✓ Was great!For the last year or so, if I use live traffic it lists all hold ups correctly but, every time I switch to map view, Smartlink completely crashes..Version: 2.9.8
✓ Horrible!I had a TomTom portable GPS for years but got to the point I needed to update to the latest technology, I did some research and from what I could see Garmin was the way to go. A big reason I use a GPS is for the live traffic updates and in order to receive them I have to sync my iPhone/Garmin Smart Link app to the GPS device, the problem is it constantly unpairs itself and now the two will not “find” each other. It has basically rendered the devise unusable. Garmin’s answer was to sell me a $70 power cord with a built in traffic receiver. Not exactly what I signed on for, VERY disappointed!!!.Version: 2.9.1
✓ Totally unreliableWhen it’s working it’s excellent. I have a DezlCam and the lead connecting my sat nav also provides live traffic but this stopped working so I rely totally on this app for live traffic updates as I’m a long distance class 1 lorry driver. More often than not it connects to my iPhone XR then to IOS services and after about 5 seconds disconnects from them again. It’s so annoying that one day it works perfectly then the next day it won’t work at all. It’s the most unstable app I’ve ever used. Cmon Garmin sort it out..Version: 2.9.6
✓ Spot the fake review and win a prizeHmmm... Cab you spot the review sadly inserted by Garmin OZ? Here’s an idea Garmin OZ... make it actually do what it promises - just an idea..Version: 2.7.0
✓ Is it working, who knows?One day it connects another day nothing, Zuno, works but try using any additional apps or connections and it is a lottery whether it will work or not, and this app is the worst of all. It is as if the software was written by the apprentice and sent without testing. Save your time and walk away.Version: 2.9.8
✓ Cameras are uselessWhat a load of trash, purchased cameras and they don’t show or trigger alert and apple say not there problem.. -5 on the review. Do not buy..Version: 2.9.8
✓ Missing featuresGarmin seems to always get it backwards. They promise high and deliver low. The app is really user unfriendly and there is no documentation for how to use it. The features like live track just don’t work reliably. It is not possible to do the first thing the app list of features claims you can do: share addresses and online search results. You can share contact addresses but it is absolutely a FALSE CLAIM that you can share online search results to any navigation device. I paid for the equipment and I paid for an in-app purchase for weather. Garmin is the one that promised features and didn’t deliver. I guess I should learn my lesson and NEVER TRUST GARMIN AGAIN..Version: 2.9.8
✓ TrafficI agree the traffic app doesn’t work more often then it does. When it is working I find it very delayed..Version: 2.9.8
✓ GWillNot a good app. it uses all your data and battery life. so I deleted it and it took all my contacts with it. Nothing left on my phone. BE CAREFUL!!!.Version: 1.7
✓ Extremely hard for use in 2018.Looks like this people/garmin who offering this app to use, they from other dimension or from parallel world. They don’t have google map app or iphone map, they can’t see how easy to send addresses from browsers to any gps, almost all other applications who has any street or building address they support one click to get address in gps. But not in Garmins Smart link app. It would be smart app honestly 15 years ago. In 2018 it is stupid link app. It is completely useless. I have DriveSmart 61. it is very good gps. But this app really sad..Version: 2.7.1
✓ Dezl 785 LMTDoesn’t work with Dezl 785 LMT and iOS 13.1.3 at all..Version: 2.9.8
✓ Clunky. Rarely works.Seriously clunky. Rarely works. Poor integration. What’s worse is if you just want Bluetooth on your gps for calls, it reminds you to download this garbage and won’t go away..Version: 2.9.3
✓ Needs an off buttonYou cannot shut off weather and traffic alerts at will. It is really annoying to ride around town with these weather and traffic alerts constantly going off. You should be able to set the frequency of alerts and also be able to clear them. The traffic alerts should also be able to be set for how much time delay before they go off. In a city a one min delay alert is ridiculous..Version: 2.9.7
✓ IOS 11Since I updated my iPhone 6 Plus to iOS 11 and this keep crashing and doesn’t connect to my Garmin DriveSmart 61. Can you please fix the problem. Thanks.Version: 2.6.0
✓ What a shame!Can only search local, not a place far away, defeating the main purpose of using a GPS, only an idiot can come up with this brilliant idea..Version: 2.9.6
✓ Could this really work?When you select “troubleshoot” the app quits When you select “nearby traffic” the same list appears, no matter time of day, night, or location. When you select “LiveTrack” app quits..Version: 2.9.7
✓ Doesn’t work as promised in CanadaI purchased the enhanced weather for the app to use with my GPS, and weather warnings pop up for places over 9 hours away!!! Contacted Garmin who wouldn’t help saying it was a computer system. Save your money. Buying Tom Tom next time.Version: 2.7.2
✓ Won’t connect to GarmonBeen trying for days now can’t get it to connect to the Garman did before now won’t.Version: 2.9.8
✓ Wont connect anymoreSame problem everyone else is having.. bluetooth pairs for contacts and calling but smart link app doesn’t connect with the garmin gps anymore.. no communication with garmin, quite disappointing actually i like garmin gps products.. shame about the support though.Version: 2.9.8
✓ Works, KindaLongtime Garmin user on 2798LM unit now for 5 years. The app is finicky to get BT linked. Wrong sequence will have you frustrated. Once overcome the basic functions work except map feature on live traffic. List selection goes to map well but entire list selecting map crashes app. At least on iPhone SE. The term for in app purchase is not clear, $4.99 forever or a month? Would like to rearrange the menu apps more to my use but there doesn’t appear to be a way. So passing barely grade. Needs attention..Version: 2.9.8
✓ Opportunity MissedThis app has potential but the current functionality is somewhat underwhelming. Map quality is poor and there is no ability to plan or store routes/tracks on the phone even if you try to import from another planning app (including web sites). Finding locations is cumbersome and trying to use the contacts area shows misaligned fields that shows there has been little attention to detail. Biggest issue for me is that I cannot edit data on the phone for the device even though the app is showing me what is on the device. Frustratingly, I have a set showing for the phone and a set showing for the device. Why? Surely the app is for the management of the device as well as for the slow data connection. Bluetooth connectivity has been stable for me but the pairing process required me to set up the device twice to ensure data functionality as well as the usual phone connectivity. Overall, this app could do so much but seems to be a way of just providing a data link for the Garmin device and also to sell me some ‘additions’ of functionality for the device. Come on Garmin, this is not even ‘half baked’..Version: 2.9.4
✓ Live trafficBring back the live traffic was the best part of the app now the app is now beyond useless the live traffic is great for us truckers.Version: 2.9.8
✓ Garmin smart link.Free part of the App works well, but very disappointed with the Live camera purchase. I live Vancouver B.C and all the cameras don’t work. Plus the areas you would think would have cameras there is none available. I would say use the free app but don’t waste your money on the paid features. The paid weather part is also average at best..Version: 2.8.0
✓ Extremely poor design 👎 and a real battery burner. Use at your own risk!Very disappointing. Definitely tarnishes the Garmin brand. Most recent update fails to address the severe battery drain, the dated and poor UI, and the intrusive nature of the optional paid portions. I'm shocked that Garmin allows this to continue and it really demonstrates the lack of intent to serve their (formerly) loyal customer base. Such a shame - Garmin was such a trusted brand in the standalone GPS space..Version: 2.7.0
✓ Garmin? More like garbageAbsolutely useless. Disconnects every few days and doesn’t connect again until you reset your Bluetooth on both phone and device. Traffic is absolutely useless as well, it tells me there’s traffic on the same road every single day when there isn’t. Tells you there is traffic when there isn’t and then doesn’t tell you when there’s traffic when there is. Will go back to TomTom when my Garmin dies. Absolutely awful, can not recommend you not buy a Garmin and not use this app more..Version: 2.9.8
✓ Latest update has broken connectivity yet againUpdate: version 2.9.1 does... exactly the same i.e. nothing. Garmin, this isn’t your beta testing ground. Please revert to at least 2 versions ago as you are clearly incapable of releasing working updates. As another reviewer said, this is one star too many because I’m not permitted to give it zero which is what it deserves. Come on Garmin, do you really think it’s reasonable to have to reboot my phone EVERY SINGLE TIME to make this update work? It’s a poor app anyway but at least before this update it would connect. Fix it or withdraw it!.Version: 2.9.1
✓ In concept good… reality?I love the concept of my phone linking to GPS providing data I need to plan my trip better… however, traffic data is often not up to date. Weather is okay but I will see more as I play with it since I just did the $4.99 purchase for “detailed weather”. GPS holds signal very well and seem to keep me on point. Truth is GPS of any sort doesn’t drive the vehicle, people do and we need to keep that in mind. Device is good for routing though. One thing I would like is to be able to black out screen without “pausing” whole system. Addresses can be tricky to look up and saving is definitely a different process all together. Overall it seems to be a good system that once you learn how to do all that you need it works for the most part well..Version: 2.9.8
✓ Usless app.If you don’t have the very latest Garmin GPS don’t bother. I have a 2012 Nuvi 2595 and it doesn’t work. They claim its because the iPhone bluetooth wasn’t compatible. Funny how every other company inc in car stereo systems work with with iPhone but not Garmin. I have bought 5x Garmin GPS over the years but I feel cheated when I can’t use half the features because I use a iPhone..Version: 1.6
✓ Worst appDoes not work, period..Version: 2.9.3
✓ Garmin Smart LinkWhen the app works it’s fantastic , but it only works sometimes ! I’m a little disappointed as it is an expensive app when it doesn’t work . I find I’m wasting a lot of time trying to get it to work! Could you please fix it.Version: 2.9.7
✓ Unhappy truck driverI have been using my Garmin since January and gave less than 50% connection rate. I have to delete and re-connect this in hopes it will give traffic and weather updates to the GPS. Not happy with this at all. Also this does not seem to be all that accurate. Sometimes it shows me thousands of feet off the route and reroutes because of this. Overall not happy with this GPS. I replaced a dezl570 with the dezlcam785lmt-s. I have always liked Garmin but not overall very disappointed with this product..Version: 2.9.8
✓ NEEDS UPDATED IN A BAD EFFIN WAY!!!!This thing is dumb I can’t get it to do DATA on the Bluetooth. Please update b4 I toss it in th garbage n start over building a new app..Version: 2.9.8
✓ The new updateUpdate still crashes after half to hour the app is Close it self ,,,happened before the update and it is still doing it I need to still make some updates to stop dropping o.Version: 2.9.7
✓ Limited licationsI try to search locations but it is soo limited. I dont know why i cant search far locations. If you plot a far location you cannot use this to send the add to your gps. I might be wrong and i hope the developer can guide me through.Version: 2.9.1
✓ Works well but...UI looks really dated and doesn't support the iPhone 6 plus resolution. Very painful to look at..Version: 1.8.2
✓ UselessJust will not connect to my Dezl 785. Bluetooth connects fine but the app cannot see or find the satnav, or the satnav fine my phone. Everything else works, hand free etc so it’s not a Bluetooth problem. Unpaired several time and makes no difference..Version: 2.9.8
✓ This app is broken - please fix it!Something broke recently in this app. Not only does the iPhone keep disconnecting from the paired DriveSmart 61 GPS, but the SmartLink connection fails to get established at all. Is this app ever going to be updated?.Version: 2.9.8
✓ Garmin Garbage!I also bought the (very expensive Garmin Demi) for the traffic feature. It worked great for about two months then Bbbbrrrrpp. Won’t connect to IPhone. When I called support I was told it was apples fault, that there update (Mojave’s) would not work with the smart phone link app. Well there has been 5 updates since and still no dice. Maybe a class action suit against garmin might wake them up cause I’m not seeing them in a big hurry to make this right. I paid over $400 for this unit. You can send me a refund check anytime Garmin! If I could delete the one star above I would! 🤬🤬🤬.Version: 2.9.8
✓ Can't connectIPhone & Nuvi 2495 successfully connect but this app says not connected.....Version: 1.8.3
✓ TruckerBrexit has a better chance of going through than this app staying connected to your satnav. Very poor it’s been like this for ages. Garmin suggest uninstalling and reinstalling. Waste of time. When considering the price of a Garmin truck satnav the app should work. Please sort this out..Version: 2.9.7
✓ Now not workingWas working fine but now I have the latest update it won't even open..Version: 2.1.0
✓ Smart link won’t connectAs the title says. The Bluetooth smart link won’t connect. I am paired with the device. It says we are connected. However. When you click on the smart link icon on both devices to verify it is connected and talking to each other. They both say that they are not connected. So the money I spent on the advanced weather updates is a waste. The traffic updates are going to be all but useless because they will not be working. All in all it is a gps and that part will work. But if you’re going to advertise these features they need to work flawlessly. As of right now they do not work at all..Version: 2.9.8
✓ ShameThis app used to be great, however since updated to iOS 11 it’s stopped working, it keeps losing satellite reception and is completely useless. Developers I have tried to make contact but can’t give a serial number, please can you guys sort this out..Version: 2.7.0
✓ Typical Garmin JunkWorst app every, apropos to pair with their absolutely junky GPS. This company screams to be disrupted. None of the in-app purchases work because this app cannot seem to maintain a data stream between the Garmin GPSh*t (running on iPhone5 which holds bluetooth connections just fine with everything else) and the app. DEVELOPERS OF THE WORLD UNIT! DISRUPT GARMIN, YOU HAVE NOTHING TO LOOSE BUT YOUR CHAINS (and everything to gain by not spending countless, frustrating hours working with the absolutey junk software)..Version: 2.6.0
✓ IPhone 6Now that I have upgraded to an iPhone 6, my Garmin won't recognise the phone. I'm assuming the updates are just behind???? very expensive bit of equipment for nothing if the software won't be updated!!!.Version: 1.8.1
✓ BluetoothWhen trying to look for Bluetooth can only find bt and not iOS this was working ok until upgraded my phone to iPhone 14.Version: 2.9.8
✓ Live Traffic updateHi I drive in US-Canada and using this app for an traffic update towards my destination. But some time I gets a error code and nothing is showed on the screen..Version: 2.9.8
✓ If you thought it could get worse.... well it hasHave had connection issues since using app. The latest update takes the cake. Connects only when you open the app in the phone and then decides to disconnect for no reason during a trip. Why can they not get this app right. Now since new update app disconnects as soon as Bluetooth phone call made. This really is a useless app..Version: 2.9.2
✓ Crashed last updateTill few weeks ago everything was fine but since last update i cannot go live and no traffic or weather synchronized with my phone,the Bluetooth find my phone but i cannot connect my phone (iphone 7 last software ) to the smartphone link,the navigator is on last update but is keep telling me “404 error connection”don’t know what the heck means that but is something wrong with the navigation because im using my Bluetooth on my headphones and anything is fine,fix that bug because is annoying to stay stuck in traffic with a 65’ feet truck !!! Garmin DZL780 👈🏼 👎🏼👎🏼👎🏼.Version: 2.9.8
✓ BluetoothSmart phone link is not connected. Can not send destination to Garmin unit. Bad.Version: 2.7.1
✓ Useless on a UK CRV built in systemAmazed at how poor this is given the Garmin came with the CRV 21 plate. Zero functionality so just wasting time even trying. No live traffic no safety camera alerts. Sat Nav in car fine just this link as bad as it gets. For info Garmin no longer use what they did for the info and not even clear if the paid service for live cameras works in UK Details look like the work of a year9 IT student. AVOID using. I have gone back to Tom Tom Go which I had assumed would t even be needed. Very poor… as for Giva a give a Garmin mmmm 0/10.Version: 2.9.8
✓ A flawed appIt’s great to be able to link to your sat nav and get the various live updates. However, the Bluetooth connection is unreliable. The route planning in the app is almost non-existent. You can’t search for a place to navigate to - you have to find the point on the map. It could be so much better. Shame..Version: 2.9.3
✓ Flawed conceptThe app looks good with a convenient layout that’s up to date and is simple to use but it really needs to be standalone. Why should you need to link it to a seperate device when it could of been an great all in one navigation app on your phone. Major flawed concept..Version: 2.9.6
✓ ConnectivityThis app is absolutely horrible. Fitst time i tried to connect this worked absolutely amazing. After iPhone update it completely drops connection all the time. I updated the gps software. Still the same problem. Bought a second gps unit to replace the first one I purchased( wasn’t even a month old) and the same issue is happening. Why can’t you guys get this right. Customer service wasn't much help. Had me do a bunch of logs to see what the problem was and finally it worked. All of two days and back to the same problem as before. The app needs fixing!!!!! Im a truck driver and i depend on getting updates on traffic. Have to run gps and either maps or waze to get updates on traffic. Just ridiculous. If i could give no stars i would..Version: 2.9.8
✓ Getting BetterI’ve been using this app for a few years to find, save, and send locations to my Garmin Nuvi. The improvements to maps for “Pick a location” feature was huge. Now, would you PLEASE add a search field so I can get close to what I’m looking for on the map rather than having to always start at my current location and pinch and zoom and scroll and swipe to the region of the world where I want to pick a location..Version: 2.9.7
✓ What a jokeI can't get any speed camera warning to work on this GPS Garmin 760lmt . It will not connect to my iPhone, so the GPS is useless. This program and Garmin should be ashamed of both products. I'll never buy another Garmin product.Version: 2.1.0
✓ IrritatingWhen it works, it’s great; displays incoming calls, messages, and email, and also provides traffic updates and reroutes. However, this app constantly loses connectivity with the garmin, requiring “forgetting” Bluetooth devices on both the phone and garmin, and the need to delete and reinstall the app .... WTH!!!! Why is there no button in the app that would require a tap, in order to reconnect with the garmin. Infuriating and frustrating. Fix puleeeese!.Version: 2.9.8
✓ Bad connectionWorst app, doesn’t support any iphone later than iphone 5. Keeps disconnecting useless and without it you can’t have lifetime updates so practically the GPS is useless too.Version: 2.7.1
✓ OkApp connects very reliably to BMW GPS for motorbike . However it only seems to allow you to pick addresses within 50 miles of your location so it’s pretty useless for any long trips ..Version: 2.9.8
✓ DecentI only use well used this app to input addresses quicker. As a police officer I use my GPS all the time. It’s easier to type the address on my phone than the unit itself. Plus the app searches local streets. IE Main Street . If I’m in any town NY and i use the app it will show Main Street any town NY were as if I use the GPS unit it will show results for Main Street for 8 different cities and towns. But recently the app won’t connect or if I close the app and re open it it loses connection and won’t reconnect. Hope it’s just a software fix....Version: 2.9.0
✓ Just retire this app already!Every time I go to look at the traffic map, the app crashes. Every single time. If you uninstall it, good luck getting the app to pair with your phone again! Why is there not a simple option to use traffic without all the other features? Features that every car made in the last 20 years has, like hands free calling and notifications and the like? I just need the ability to use the traffic features without all the features that my base model car has being duplicated! Garmin should just make my DriveSmart61 (just a couple of years old) and all other models made in the last couple of years compatible with Garmin Drive app. Then retire this dumpster fire. And include a FM/HD receiver cable with ALL your automotive GPSs. Even the cheap ones had one included 10 years ago!.Version: 2.9.8
✓ App missing an important featureIm using driveAssist 51 lmt-s with dash cam. So i hate to unmount the device every time to enter destination and re-align the camera. Current app is not practically thought and designed. The App doesn’t have trip planner and also it has only search nearby places which can be sent to device, if app is added with find direction to any places and be sent to the Garmin gps device then app would be really useful. Currently the app is not useful enough to do anything..Version: 2.9.6
✓ Advanced weatherWill not install.Version: 2.9.7
✓ AwfulYou would think that Garmin would be up there with the rest. Unfortunately the only reason I stick with them is because the Nav 5 syncs with my BMW bike. I would have gone to Tom Tom on my phone but they no longer support their old App and the new one is crap. Thank goodness for Google Maps. Their traffic is always up to date, unlike Garmin which constantly gives duff out of date info. My wife has Google in her Audi and it’s great..Version: 2.7.2
✓ Waste of space on phone.I mean why do you even need this useless app. This is buggy confusing and doesn’t work et al. It could be great if I have this app and I could just lunch Google map to this app and it can show me on the device without much fuss. Just simply mirror Google maps directions on the device directly or via this app. That could make it more easier. Even if I save next direction on the app that doesn’t show up on the screen. They are still like ving in 90s. Now a days itinerary plans change fast so they must have lot easier options to quickest possible way to feed info and get going without making complicated nonsense. AppStore should remove this app because the customer satisfaction is just 2 stars. AppStore must warn developers that if they won’t give attention then due to low quality of app and reviews they will remove app in 2 weeks. That way these developers would keep their butts up to provide quality..Version: 2.9.8
✓ Needs fixing fastJust updated from iPhone 5s to 6s and now Smartphone link does not work. The phone and navigator do connect via Bluetooth. I can make a call via the navigator (why I would ever want to do that i don't know, what a useless piece of functionality) the smartphone link app opens but refuses to communicate with the navigator. So now my subscription to live speed camera and traffic data and the only reason I have a navigator is no longer. Thanks for that. A.Version: 2.1.0
✓ AdresseJe m’en sert plus il trouve jamais l’adresse un achat inutile .je m’en servais pour transférer l’adresse à mon R V 760 lm.Version: 2.9.8
✓ Woefully inadequate design, amateurish executionShameful for a company like Garmin to release an app with such limited functionality as this. Even the stuff the app is supposed to do is more than a decade lagging in operational completeness. I’ve pretty much concluded Garmin is a totally hardware oriented company that believes that’s good enough for success. Sadly, it isn’t, as any customer of their HE quickly discovers how limited it is in utility. Until Garmin realizes its woeful deficiency in software and puts real effort to into fixing it, its market will be limited to an ever-decreasing number unhappy first-time buyers only..Version: 2.9.8
✓ RubbishComplete rubbish in iOS form, simply won’t work with iOS 13.3 support on Garmin website is non existent and if you hit the troubleshoot button in the app you get a bad gateway 404 message. Not acceptable for a piece of software that is essential for the £400 satnav (hgv specific) so you can get live tragic updates. Tom Tom have this built in with a no cost SIM card. Get it sorted Garmin.Version: 2.9.8
✓ Dont do itGot this app to link with my Garmin GPS. DONT WASTE YOUR MONEY. Its totally useless. This app is a scam to get your $7!.Version: 2.7.1
✓ Fix this app ASAPHorrible app, updates just make it worse. Latest release 2.9.0 can’t hold smartphone link, you paired the device than it will never connect again until you unpairing it a pair or t again. Garmin support clueless, don’t know how to fix it, paired it today a dozen times and every time I walk out of Bluetooth range it will never reconnect when walking back to the device. Garmin fix this or I will want a full refund for my GPS, this is the only future I was interested when purchased new GPS to have a capability to send address from my smartphone to the GPS without typing in every address manually!!! Now it’s just a pice of garbage, my old GPS can display map, no need to spend $$$$.Version: 2.9.0
✓ Disconnects :(The app is good but as soon as the phone sleeps, it disconnects, so bo use, and I found no entry for it in the background refresh, so no wonder, please fix this by keeping the app running constantly in the background. Thanks.Version: 2.9.6
✓ Needs work, lots of itI purchased the app to use as a commercial driver. The traffic works most of the time, as long as you close the app and restart it about twice a day. The weather alerts, $5 extra purchase, doesn’t work at all. No matter where I am, I’m the US. It thinks I’m somewhere off the coast of Africa in the Gulf of Guinea. The app also misses some major traffic issues, like interstate 70 being closed in down town Indianapolis, not a new closure or a short term closure. The app is nice when it works, it’s just questionable when it is going to work..Version: 2.9.8
✓ FlakyIf you close the app when you’re not in the car and then return the Bluetooth for smart link will not reconnect unless you reset the phone (Apple iPhone 6 iOS 11.1.2 Garmin 51lmt-s).Version: 2.7.1
✓ Very disappointingGarmin sales thousands of gps unit everyday but can’t afford making a decent app?.Version: 2.7.1
✓ Terrible...I agree with previous comment... downloaded latest version and even though both my phone and Garmin confirm Bluetooth connection the app doesn’t recognise this and say Bluetooth not connected... Garmin needs to kick its developers and sort this!.Version: 2.9.8
✓ Wish Advanced Weather WorkedRunning iOS 13.3 and decided to purchase the Advanced Weather for my Garmin Dezl. I am disappointed in the reliability of this app since I drive a semi in the Southern, Mid and Northeastern USA. Notifications are scarce, if any at all. Not getting any radar data. Mostly a blank map. So, with that Garmin, you need to keep up with your updates and on top of Apple’s updates as well. Get your PAID apps to work as they should and stop blaming Apple for your programming failures. My other radar app products work fine and will have to be my resource for planning my routes. Wish I could get my money back on this one Garmin!!!.Version: 2.9.8
✓ Can’t connect to my iPhoneWork sometimes Worse now with the new update from all Apple.Version: 2.9.8
✓ No longer supportedIt's depricated. Granted. Garmin always had terrible software and Gui but the mapsets were good but often updated..Version: 2.9.8
✓ So-so app, and Advanced Weather is a wasteI downloaded this app to interface with my BMW Navigator VI. I do like the ability to automatically send a destination to the NAV VI when it connects to my iPhone. I bought the Advanced Weather add-on for long road trips. The weather radar is slow, but functional as your planned route is also displayed. However, there are far better apps for weather radar. The weather alerts are a nuisance. I get a banner and an alert tone which mutes everything else from the GPS but no really useful info. For example ... "dense fog advisory", "excessive heat warning", "gale force winds", etc. pop up on the NAV VI with no indication as to WHERE. Selecting the banner or weather icon brings up the weather map on the NAV VI without any indication where the weather condition exists. I've seen a flash flood area highlighted a few times, but that's it. I'm underwhelmed. For an app that links up with a $950 GPS, I expect much better integration/performance..Version: 2.6.0
✓ Smart Link will not connectFor the last couple of months I am unable to connect the Smart Link app to my Garmin GPS via Bluetooth. I have delete and reinstalled the app, rest my Garmin GPS and it still does not work. I have tried three different iPhones with the Smart Link and non of them connect. The icon on the left side of the screen on Smart Link does not appear to be working..Version: 2.1.3
✓ Overdue for an UpdateI look to this app primarily for the live traffic, weather, and weather alerts. This generally functions as expected consistently. One of the other key features I aim to use on my motorcycle travel, is the ability to search locations or points of interest (POI) in the app on my phone, and transfer them to my Garmin. When this occasionally works it’s excellent. However, this important feature is seldom able to find POIs or even specific addresses. As a long time Garmin customer, I have seen a trend of orphaning or ignoring software, and app development. This is a prime example, 4years+ with no update. It’s interface is very outdated, not to mention what could be possible with ongoing development. For live weather, and traffic I can recommend this app. Beyond those functions, set your expectations low..Version: 2.9.8
✓ Nothing New.Would of thought you now this app would be a 5 stars sadly not. Keeps crashing, when it’s not it’s slow. As for Foursquare, I stopped using it years ago as no one I knew used it and still don’t. Surely it’s time other social media platforms should be readily available.Version: 2.9.8
✓ Pourquoi ces icônes bleus qui bloquent la vue ?Je suis client depuis 8 ans. Garmin m’a rendu de bons services. Mais pourquoi ces nombreux icônes bleus de postes d’essence qui bloquent la vue de l’écran alors que l’on a le plus de besoin de bien voir la direction ? C’est sans doute plus profitable $$ pour Garmin de vendre ces pub (sous forme d’icône) mais cela nuit à la visibilité du conducteur. Alors … Garmin, trouvez une solution afin d’améliorer le service à vos clients..Version: 2.9.8
✓ The Concept is GoodBut the execution is lousy. We I click on a destination the app crashes so it is useless..Version: 2.5
✓ UselessThere is no way to download a GPS cache to this phone. It’s crap..Version: 2.9.8
✓ Oh dearWhat should be the most useful feature doesn’t work very well at all. The Live Traffic section on the phone would be great to use before setting off, however when I select the map view the app crashes. Interface looks like My First App..Version: 2.9.8
✓ Useless constant connection issuesHopefully you are reading these reviews prior to buying a gps unit requiring this app, because it doesn’t work. Steer clear. I’m in process of trying to get a refund. Traffic does not function, only connects about 1 out of 20 attempts and then randomly disconnects. So frustrating and has resulted in getting stuck in avoidable traffic snarls. Never buying Garmin products ever again..Version: 2.7.1
✓ Tired & OutdatedBeen a year or more since an update. Besides that - it’s tired & outdated. The UI needs an overhaul. We have THREE different Garmins and we’re stuck with this app because none of Garmin’s other apps will function with our models. Not very intuitive and it’s clunky getting around which isn’t conducive to use when a lot of states now have “hands free” use laws - EVEN with considering voice on the GPS. Glitches: It very often will not sync with either of our phones and often takes two, three, four times sometimes to send an address from our phone to the GPS. And then... when an address finally makes it to the GPS, there’s sometimes that many requests showing on the screen as address options to choose. I’m sure there’s more glitches, but we’ve gotten so fed up with the app - we rarely use it so I can’t name them now. There’s so many more things that could be added to the app that would allow the app to function better between my phone and GPS. I‘d give the app more stars if there were a better, more intuitive & functional UI, but as it stands in its current version - I can only provide 2 stars. Improve and update the, and maybe it will justify a change in review and star increase..Version: 2.9.8
✓ CrashApps alway crash when open live traffic and weather and never find my location ….Version: 2.9.8
✓ Worst!!!!Used for a year smartphone link gave issues some times on iphone but since ios 13.1.2 update its totally dead and garmin support says working on it. No time frame. Just posted to sell my dezl 780 cant use it without traffic update..Version: 2.9.8
✓ DisappointedGot this app and paired with my Drivesmart 61 for the traffic info. Worked when I first paired it at home, to see how it looked and worked, but won’t work in the car! Displays on my phone instead of the GPS screen. I could already have traffic on my phone if I wanted to fiddle with 2 things while I’m driving! The only thing it seems to do well is burn down the battery in my iPhone. Uninstalled the app and went back to the GPS traffic cable for the limited information it gives me that says “You’re stuck in traffic”, instead of warning me in advance..Version: 2.9.8
✓ Can I give -5 starsThe app is fricken harrrriiibble. Search is junk. I typed in the name of my kids school and 50 schools returned. Google maps nailed it the first try. Fire the interns that wrote this steaming pile of garbage and hire some actual talent. Look up intuitive in the dictionary. How bout you mimic the screen on iphone to match the GPS. When you hit go on the mirrored phone interface it automatically syncs w gps and calculates route ect. The user interface is seamless. Use WiFi hotspot on iPhone for high speed interface w gps. Think of it as a real-time remote control for gps that also acts as the 4G router for the gps. If you are not considering a major change in the app you should remove it from the store to avoid further embarrassment and risk of false advertising that you have an app for the device that actually works Sincerely, Hatecher Freckenapp.Version: 2.8.0
✓ So disappointing appUser interface is horrible. App cannot find address, but then it appears that it has it. Foursquare is outdated thing. Useless. Unfortunately, you cannot avoid it if want to use BMW navigation VI and plan trip ahead. 4 years since last update says it all..Version: 2.9.8
🙂 Garmin Smartphone Link Positive Reviews
Garmin Smartphone Link works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Garmin Smartphone Link.
⛔ Garmin Smartphone Link Problems
