- 89.2LEGITIMACY SCORE
- 91.7SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Gerbes App Complaints & User Negative Comments 2024
Gerbes app received 20 complaints, negative comments and reviews by users. Have you ever had a bad experience using Gerbes? Can you share your negative thoughts about gerbes?
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Gerbes for Negative User Reviews
✓ Not user friendlyNot user friendly.Version: 21.3.2
✓ Can’t search coupons with voiceoverThis used to work some changes broken it.Version: 25.4
✓ DisappointedI loved the App before the updated it recently. Now I cannot view and coupons, so it is unusable. Disappointed..Version: 14.1
✓ Bad Digital Coupon systemThis app is never works and what it to. You should also stop using the digital coupon system..Version: 52.0.1
✓ Not flexibleStore & company are not on the same page about adding to existing order,app doesn’t allow quantity on substitutes items,overall user friendly but not great & no resolution .i have already spent an hour of my time dealing with this,so it turns out it’s not very convenient!.Version: 24.3.1
✓ FrustratingThis really wasn’t user friendly. I had to have one of my coworkers help me and it took quite a while to figure it out..Version: 38.3.1
✓ New update makes app crashToday’s update won’t allow the app to open..Version: 14.2
✓ Organic produce lackingOrganic produce such as a bag of onions , organic green peppers, were not available? More selections of greens would be nice. Also an larger than 8oz non dairy organic creamer would be nice both plain and vanilla. Organic simple truth frozen pineapple will be appreciated Thank you.Version: 20.4
✓ AnnoyingEvery time I want to add an item to my shopping list I have to push the Pickup Delivery menu out of the way. I DO NOT WANT TO USE PICK-UP OR DELIVERY. STOP IT STOP IT STOP IT..Version: 20.1.1
✓ Pretty good usuallyI usually love using the app. Lately I don’t even have an option to pick a time slot. Luckily the Gerbes staff was nice and held my order, but definitely a pain that is making me contemplate using another store for groceries..Version: 30.2
✓ Love pickup, app needs workSearch is really slow. Not an internet connectivity problem from my end..Version: 15.4
✓ Store mode is terribleNO I DO NOT WANT TO BE IN STORE MODE.Version: 17.3
✓ Won’t let me see my couponsRegardless on if I have working WiFi or using my phones cellular data, the app won’t show me my coupons to use for purchases. It repeatedly tells me to “refresh this page”. Then after refreshing it proceeds to say the same thing as before I refreshed it. I know it is not a connection problem because the WiFi & my phones data will load everything else on the app & everything off of the app. Please fix this problem. Until it is the app is only worth 1 star..Version: 37.2
✓ In Store great- pickup??I’ve always loved this app. And when using it in store it’s excellent. However when shopping for a pick up it’s a little confusing and difficult to add items to cart..Version: 31.0
✓ No helpWent to store on West Truman Blvd no one could tell me where meet balls where at. Asked for mangers Business card of course not one available. Then asked for Managers name and number went to get it and never got it associate disappeared!!.Version: 15.1.1
✓ IssueNot enough pick up times available.Version: 36.2
✓ UGH. This horrible app is why I rarely shop at GerbesUPDATE: I appreciate the response from the developer, but it is counterintuitive to click on “Savings” to view coupons (why not rename this function “Coupons?”) then another click to view the digital ones I have clipped but there is no way in the app to to add the clipped digital coupons to my shopping list, so I have to navigate between the two lists with several clicks! Why bother? Still not gonna shop at Gerbes, mostly because of this useless app. I really like digital coupons and this app has a lot, but once you clip them they disappear into a black hole, never to be seen again. They do NOT get added to your shopping list, and there is no way to view the ones you clipped as a stand-alone list; you have to write them down or somehow remember what you clipped. This is impossible if you clip more than a few or don’t get to the store immediately. A useless waste of time..Version: 58.1
✓ Great if it worked rightDelivery times have been messed up. I’ll place an order for delivery and then after will show sooner times available, YET my time keeps getting pushed back. Makes no sense. Please fix. This has now happened last THREE times my family has used.Version: 21.3.2
✓ Terrible FilterDo not like this new updated format. I don’t like the new filter set-up. Please go back to the way it was!!.Version: 15.4
✓ Can’t useApp won’t open - please fix.Version: 14.2
🙂 Gerbes Positive Reviews
Gerbes works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Gerbes.
⛔ Gerbes Problems
