- 87.8LEGITIMACY SCORE
- 90.8SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Cascade Gem & Jewel Adventure App Complaints & User Negative Comments 2024
Cascade Gem & Jewel Adventure app received 69 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cascade Gem & Jewel Adventure? Can you share your negative thoughts about cascade gem & jewel adventure?
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Cascade Gem & Jewel Adventure for Negative User Reviews
✓ New levelsHow long does it take you to upload new levels. I’m tired of waiting.Version: 2.5.2
✓ Won’t workWas great until recent update. Since the can’t open the game. Very frustrating!.Version: 2.0.2
✓ Can’t clear cave levelsOverall fun game. But I’m deducting points for the Treasure Caves. There are some cave levels that seem impossible to clear or are unclear on how to complete. Examples: C14-3 Orange Bombs, C12-4 Get the Red Out. These levels continually spawn the noted color pieces so I’m not sure how you are supposed to clear them. I thought getting Free Spins by using all pieces would help but that doesn’t seem to be the case. Used wild pieces to clear the reds and more spawned. This is frustrating and a waste of time..Version: 2.6.4
✓ InterestingInteresting game..Version: 2.3.4
✓ What’s happened?Used to be a brilliant game but appear to be so many glitches and issues now - there are now games that are practically impossible to pass unless you pay a fortune for additional assistance, games that repeat themselves even though you’ve passed them. Such a shame as loved playing this for the past year.Version: 2.7.2
✓ Latest update isn't workingJust did the update and now the app won't download. So frustrating as there is no way for me to get in. It is stuck on a screen says it is trying to connect. For hours! I've even deleted it and reloaded it. Nothing works. 😡.Version: 2.4.8
✓ DisappointedYou need to fix all your technical problems or you will lose players in droves. Constantly freezes, videos don’t load, no free money continues don’t work. Shame because it’s a very good game.Version: 2.2.4
✓ A Paid app with all the horrible parts of a free app wanting gambling payments to win fasterBoo!!! Pay for a game. Then enter adverts and pay to win!!!! Terrible......Version: 2.5.2
✓ Cascade ConundrumI have been playing Cascade for a few years now, and at one point it was my favorite game. Then,downloading “new content“ entered the picture, and started to become annoyingly time-consuming. There were several stages of this, and finally I just didn’t have enough patience—it took the fun out of the game for me. I did miss it, though, and lately I began to play again. However, surprisingly, the download issue was still the same. Apparently it was not seen as a problem by the developers. I decided that if it was going to be an ongoing condition, I would have to tolerate it if I wanted to play. So I did. Suddenly, though, When I opened Cascade, I was returned all the way to the beginning! I haven’t been able to solve this. I tried reconnecting with Facebook (don’t know how it was disconnected) , and even reinstalled the app. Nothing worked. I am very disappointed, but I just can’t cope with starting over, after making it to Level 2500 or so. I would appreciate it if there were some fix, but I doubt that there is any interest in doing that. I hope this behavior isn’t a common occurrence for other players, because it’s very frustrating! Thanks for listening to my grievance!.Version: 2.5.8
✓ Super fun, BUT....This game is super fun, BUT full of problems. 1) Logs you out on its on (don’t even know how to do this myself) 2) Looses your wins/progress when its glitch logs you out 3) Will put you back to the level where you were, BUT with only 1 star for each game you played to get you there regardless of actual achievement/score 4) Multiple wins gained me less times between lives many times- all lost with each glitch log out. Meaning there really is little point to working for higher achievements. I mean, they are lost by the game’s unaddressed issues. 5) Looong download times & a lot of them. 6) Too frequent connectivity issues 7) 1+ minute (sometimes more sometimes less time) to open app. If all this could be fixed this game would be fun/engaging. Take time to take care of the problems & I’ll amend my review accordingly. In the time since my first review above, each glitch has become worse. I play much less now as a result. In fact only a forth as much as before. 1) I get logged out each time I close the app. 2) Connections take longer 3) Downloads fail 9 out of 10 times. 4) App failure mid game forcing restart but after losing a life. Changed rating from 2 stars to 1 since no developer responded and no changes occurred in the intermittent time. It’s been over a month since my review. Now I can’t even play. Either I’m logged out or game can’t download content even after closing and re-opening app. Clearly this company doesn’t want to get better..Version: 2.0.8
✓ CASCADEThe game was working well until recently until I started watching the video to get double points. After watching the video the screen freezes and I can't continue playing. If I don't opt for bonus points the game proceeds normally but I miss out on the points.Version: 2.2.2
✓ Dawn StevensI love this game I have played it for about five years but… The time it takes for new lands/levels to be provided to play is ridiculously so so so slow. Can you not do something about this can you not make it quicker than having you land/levels to play I have waited for over A month fullbore levels/lands to play that is ridiculous. If the developer is not going to keep up with the demand then you’ll need to get somebody else to do that because whoever’s in charge of nails doing a poor poor job. I didn’t even want to give it one star & I have played it for over five years.Version: 2.5.0
✓ StickingThis is great game, been playing it for years but recently when you watch videos for extra gold bars it sticks at the end of video so you have to come out of game and go back into it. Its been like this for a while now. Can you sort it please!.Version: 2.2.8
✓ Freezing upHave been playing this game for ages and really loved it but it just seems to keep freezing up now, interestingly only when you watch videos for more gold bars or continue tokens! Please sort this as the game is great apart from this..Version: 2.3.2
✓ Not interested in Game House!!STOP asking me to connect to Game House!!!!!!!!!.Version: 2.7.3
✓ CheaterHere is a game that has a lot of pit falls especially when it comes to control. Unless you spend lots of money on the booster tools, you will be virtually unable to clear many boards. If I was able to take screen shots and attach to the review, I could prove my point. However although the game is enjoyable, be prepared to spend some money. I have played one board 117 times and still not able to clear the board without spending more money, I hope the developers make their fortune early, because people will stop spending. Once you have played the game long enough you begin to see the pattern the game uses to control who wins and who loses. It forces you to make moves you don’t want to make or manages to scramble the matching pieces so you cannot clear the board. Spend dome money and you’ll find out for yourselves..Version: 2.1.4
✓ CascadeI used to enjoy this game but with the latest update, the developer just doesn't seem to want us to win! I've played the daily game for years now but lately, in order to win, I would have to use helpers and they've stopped the extra free spins at the end of game. I'm rapidly losing interest here !!!!!.Version: 2.4.2
✓ GarbageWouldn't open and locked up my device. Good programming people !!.Version: 2.2.0
✓ ZoroKeeps asking for download download download!!! So fed up!! Used to be the only game I played!!!! When did this app become so downrated. It’s not so fun anymore it always makes you download every time you want to play!! And when you pay for it it’s not fair.Version: 2.0.4
✓ Unnecessary uploadsUnnecessary updated and uploads everytime you use the app. Tried contacting the developer they just blocked my ip..Version: 2.6.6
✓ AddictiveLove this game except for the fact that it keeps getting a glitch and I unfortunately have to delete it and start over. Even starting over is okay because it still is a challenge. Now the glitches are so bad it takes forever to load and sometimes won't load. It freezes up and I can't play at all. I have deleted and reinstalled and it still gets stuck. I'm at level 265 but it has taken almost a year to get to this point fighting the glitches. Wish I knew who to contact to ask for help..Version: 2.0.8
✓ Can not open.Since doing the update, it will not open. Have deleted and reinstalled several times and it still won,t open. What's the problem.Version: 2.3.8
✓ Update needed!Loved this game for a long time but am finding that the new release levels are very few and far between..Version: 2.5.2
✓ Won’t workThe new download won’t even play!!! Grrrrr....Version: 2.4.6
✓ I’ve had enough of games that dictate when you can play...As a shape matching game - it’s really fun... i don’t think you can get much better. difficulty is set north of a walk in the park. I have had it with the hearts If you don’t have any heart tokens - you cannot play today! Really? Whats with the ongoing adverts (that you ‘elect’ to watch for in-game advantages) and the in-app purchases that are so ready for you to choose to purchase. It really does detract! Goodbye..Version: 2.0.2
✓ My new favourite game!Addictive and fun. You can earn enough gold to 'buy' lives, tricks, etc., so that you aren't forced to spend real money. Different than all other match games - very innovative and FUN!! Wish that the 'developers' games' were more frequent and would stay longer on the site. Update: I did like this game-a lot. Unfortunately, I’ve had to uninstall/reinstall it several times for freezing issues. Prior to the last crash, I had made it to the 200 plus levels. Now, I’m unable to even get to level 30! It seems as if the computer is generating gems to purposely have you lose. I know that buying lives is an income generator; but, with the amount of ads between games, they must be making a decent amount. So, I refuse to pay money to play this game! So, I’ve uninstalled it AGAIN, this time for good..Version: 2.0.2
✓ Recent problemsHave played this game for at least 4 years and like it more than most. However, have encountered a problem in the past week that is truly aggravating. I build up a significant number of gold bars via spins, dig spots and the daily challenge (50-80) then the game freezes and when it finally unfreezes, all my newly acquired bars are gone. Happened this morning, and I lost 80. Since I’m at the highest level, daily challenges and dig spots are the only way to play unless you want to keep attempting to get 3 stars on impossible challenges. Please fix this!!.Version: 2.0.8
✓ Cannot play this game- won't open...This great game have horrible maintenance & updates issues... It turned from bad to worth! Now I have to delete it completely after near 300 levels played for very long, as it won't allow to open or get an update. The status on update page is always showing 'open' thus u return to same page. Tried to write to tech support but there is a bug in the app that does not allow to send any queries... ( keep showing 2 missing fields to complete & keep rejecting any support queries)! 😡 very disappointing to say the least!.Version: 1.9.2
✓ MaintenanceKeep losing where I’m upto - does not save progress..Version: 2.0.8
✓ Constantly crashesLove this game but very frustrating how when you watch a video to get extra points it freezes or crashes.Version: 2.2.2
✓ One major thing I don’t like, otherwise fun stress busterI don’t like the number of times I play the ad for a free continue and then do not receive as promised..Version: 2.2.8
✓ Won’t loadSays there’s new exciting content but won’t load no matter how many times I try. Why does it show I’m only on level 20 when I am up in the 800s.Version: 2.5.2
✓ CascadeIt's a good game, kills time. Although it does get expensive, it's only major drawback..Version: 1.9.2
✓ Fun at firstOnce you get to certain levels it’s obvious you cannot move forward without paying for lives etc. it’s not fair that you can buy lives and be on a level where the game keeps showing no possible moves and you cannot even play. How is that even fair?? You would think no matter what you can always have a chance? Nope, some levels they can make it to where you can never win. I am deleting the app because i am on that kind of level now, it’s been almost two weeks and there’s only 3 tries on this level to win, and often times 2 of the 3 times it won’t give you ANY moves so unless you get it on one try (which you cannot) you just lose every time, unless you give them money. What a scam..Version: 2.7.2
✓ Not the game it wasI used to love this game but now it’s unrecognizable. Impossible to advance on. It really is a shame..Version: 2.7.0
✓ What’s gone wrong with it?Today, trying to watch a free ‘continue’ screen just went black and the whole thing hung. Had to restart iPad. Aaargh!.Version: 2.7.0
✓ HmmmIt does need updating and better maintenance. Specifically, during the over 200 levels, I noticed a pattern I hadn’t noticed before. Maybe I’m slow.. Lose lose lose lose and more lose, with an occasional win thrown in. No matter my observation or calculation skills. Then, more lose lose lose lose lose, fewer wins thrown in, unless I spend actual money or watch ads. Ads that may or may not freeze me out of the game, losing any promised ad watching rewards. Ads to glean a few gold bars when at least 100 are needed, which is fine when levels are fairly presented so I can test and use my observation and calculation skills. But...without fair challenges to speak of, just disguised gambling, with chances to spend actual money to tip odds in player favour. No ta. Deleted..Version: 2.2.2
✓ DisappointedUnable to connect or update..Version: 2.0.2
✓ A little ripped offIf you need to re-spin because there are no matches, you shouldn’t lose a turn for it. The amount of times I’ve “spun” and had the majority of the gems all one colour and no matches, which has cost me a turn, is ridiculous. Hate the pay to win element as well..Version: 2.3.4
✓ Love it need to fix adding friendsSo much fun, but would be nice to get more hearts,because of the hard levels, need to fix the bugs, lost my bonus fire because it lost my three won quest and can no collect it. Need more gold. Can’t get help or give it. I was going to try and delete game, but it says I will lose all my data. No way. I am on the 1200 level. Long time getting there. Don’t want to lose it. How do you get friends ?.Version: 2.5.6
✓ No moreFrustrated with this game, I have been playing for a long time and now the whole game has gone into a very very slooow mode, I can’t stand this anymore. I have tried contacting support but I get nothing as every stage has gone slow including reporting this fault. They say they have received my faulty report but it is still doing it. The fun has gone from this game please sort it ..Version: 2.2.4
✓ Great game but.....Great game, I generally play every day but as soon as an update is done I cannot login. I get kicked back to the beginning (which is frustrating seeing that I am actually at the end of the game waiting for each new level to be released) and cannot download to bring me back to my correct level. This happens all too often to call it a freak event. If this wasn’t an ongoing issue it would be a 5 star, even if it was a once off it would be a 4 star, but all too often...1 lonely star.Version: 2.1.8
✓ Ugh!!Giving 3 stars because of love this game, but since last update it freezes, crashes, and I get robbed of coins. :(. I'm hopeful this latest update will fix these bugs, but since there's no mention of it, I'm nervous. Programmers? Keep in mind we aren't all using newer iPads. I'd prefer fewer graphics than frustration!.Version: 2.2.4
✓ Tech issuesGreat game & addictive but always so many tech issues!! Have not been able to open game at all since the latest update, so frustrating ... am over it!!.Version: 2.1.0
✓ No new levelsIt has been FOUR MONTHS since the last update. Why bother?.Version: 2.7.3
✓ Too hardWhy are some of the levels so hard you have no chance of getting more than one star?.Version: 1.9.6
✓ LaggingI gave three stars because of a few reasons. First off the new update lags no matter how good of the WiFi or how many bars showing so please fix this as it’s annoying. Second, I have literally been enjoying and playing this game since 2015 maybe even 2014 not sure but I told you guys this before if there is a multi colored star in the tray of stones for me to match then please let me use it don’t say I can’t and it’s wasted and I have to spin again and waste a multi colored star. That’s not cool man! Especially if I’m about to beat the challenge. So please fix these things. Other than that your game is fantastic!! One last thing, please fix the loading as well OMG omg I’ve never seen an app take so long to load in order to use it!!.Version: 2.3.0
✓ Why oh whyUsed to be a fun game. The AI kicks in to ensure you don’t complete certain levels to the highest win factor. You can see the “random” pieces at the bottom change before your eyes to make an impossible level clearance. Played this game for a very long time. But now had enough of the cheating. Sadly deleted and will not be reinstalling. Sad..Version: 1.9.4
✓ Negative stars for latest updateMarch 28,2021. The problem continues. It runs the ad, then collapses the game and I have to reload. Down another star. April 11, 2022: latest glitch is that EVERY TIME I win a game, the game closes itself, and I have to start it up again. You guys aren’t even trying to get along. A game should be fun, not a frustrating job. June 10,2022: the game will not open. IT WILL NOT OPEN. If I have to remove it and add it back, I will not bother to add it again. April 2, 2023. I applied your update. Now the game does not open at all. Too bad I cannot give negative stars. April 16, 2023. Still will not open. No comment or apology from (mis)management. No update to repair their broken game..Version: 2.7.0
✓ Since Lastest update it won't openPlayed this Game everyday for years! Since the last update it won't open....(I click on game to play but instantly closes EVERY TIME).Version: 2.5.2
✓ Found a bugLove this game, but after the update my app just keeps crashing and I can’t play it anymore. It’s the only app that does this and I have an IPhone 7..Version: 2.0.2
✓ Connect problemI love this game but every time I open to play it goes through a long process connecting. And I mean long, I actually left it connecting, walked my dog and when I came back it was still connecting! Most times I interrupt the connecting by tapping one of the items below the connecting. But when I do this, I can play the game but because I’m not connected I can never spin the wheel to get a free token. Very frustrating and I’ve been playing this game for years. I guess I should maybe move on to find another favorite..Version: 2.5.0
✓ BombaholicGetting a bit tired of waiting for the next land to open. 2545 played and waiting. When is it going to happen..?.. It has been months now:::::: waiting, waiting!.Version: 2.7.3
✓ Love the games but sick of video freezing me outLove the game but getting really fed up with video for Mission 1.5 freezing. Every time it comes on it freezes me out of the game for a long time. It is stopping my enjoyment and if it doesn’t improve I will stop playing the game..Version: 2.3.2
✓ Very frustratingYou offer people a free continue token if you watch a video. What a load of rubbish, you watch the video and the the app shuts down and closes app. Have to start again and the game has been lost and have to start again. There should be some compensation like free tokens..Version: 2.2.2
✓ Level 1926 is unwinableI love this game and have been playing for quite a while. I have come up against some difficult levels but have had the coins and do dads available to get through it. However, I have come up against a level that is impossible to get through. I’ve been at it for a few weeks now and I’m about done with the game. I want to play a game that is fun and challenging but I’m not going to put up with a level that is rigged to force you to either spend money to get through it or stay on the same level for ever. In my opinion that is a dirty trick..Version: 2.5.2
✓ Pay to winThe point of this app isn't too give (sell) you a fun game but to rip you off. It's ok for a while but later becomes almost impossible to play without spending real money..Version: 2.0.0
✓ WAY to long to load!Absolutely LOVE this game but so frustrated with time it takes to load and how often the ‘continue’ button glitches! Please fix!.Version: 2.2.4
✓ DysfunctionalHave been playing this game for a long time time and usually love it, but now it crashes and shuts down before I can even start playing. Extremely frustrating ands needs fixing.Version: 2.0.2
✓ Fix itI love this game but for the past 6 weeks there seems to be a problem when you watch the video from Cascade Today. After watching the Video the screen goes black and you have to close the game and reopen it. After watching you are suppose to receive extra points but you DONT..Version: 2.0.0
✓ CascadeHow does one get past level 255. Very hard to score 1,300,000.Version: 2.1.0
✓ Costs too much!!Although a good game, to get past some levels you have to spend money! Lots of it! And for each level you don't earn enough gold. Disappointed with this..Version: 1.6.9
✓ Support Nightmare.I used to think this game was very high on my list. It's lots of fun and challenging. Also very addictive. However, for many, many months the app has to download every time I open it! Extremely frustrating. I sent Support an email that said they would respond within 72 hours. That was 4 days ago and I’ve stopped trying to get the game to download. Most times it would give me a message that the game couldn’t be downloaded but most times I wait and wait and wait as it tries to download and I close the app to move onto other games. I know there are people still working on new levels so there are people supporting the game but not very good customer service!.Version: 2.7.3
✓ Used to be your biggest fanBeyond shocked and just disappointed....You used to be better,so different! I never thought in a million years you would change the algorithm and make it so you could not win . It’s impossible just by using strategy. You force players to buy...unless they can wait it out. You’ve changed everything. And The 15 mins- now 20 for new lives. It doesn’t force me to want to play anymore, it forces me to find new puzzles when this was the only one on my phone. Bc of your changes, I’ve downloaded a bunch of new games to find my new fav. Am so disappointed.Version: 2.5.2
✓ Become boringThis use to be a fun game where you could earn points and buy credits that enabled you to get ahead. Now it doesn’t matter how many credits you use, in fact if you use credits the algorithms will deliberately minimise points and ensure you cannot win. What’s the point of the game. Some stages will have huge points required which you can never reach not matter what you do. Save yourself frustration and boredom, there are better games out there..Version: 2.6.2
✓ Level 575, “Starstones” end the gameIt’s been a great game all the way to the “Starstone” level. I’ve never had issues others have stated; I’ve learned to finish any game before closing the app, they’re never saved mid game. However, these ridiculous starstones you have to get rid of are nearly impossible. Gems of the same color need to be aligned perfectly otherwise your move does nothing. I’m up for a challenge, obviously playing to level 575, but I’m done now. Sad the developers decided to make levels so ridiculously difficult at the higher point, I really enjoyed the game until this now. Makes me think they are tired of coming up with winnable reels!.Version: 2.1.0
✓ CascadesI used to like this game, but lately I am very discouraged.I have been on the same level for weeks, coins add up very slowly, and not at all unless you go back to other levels and play again.I do not like to spend money just to win one game. I'm ready to delete this game all together because you cannot win the higher levels without buying things that help you win. It's not fair to an older person who just wants tto have fun, and cannot afford to spend money to win..Version: 1.9.8
✓ The Game is Fun WHEN it worksGreat game, when it works. The excruciating ‘download’ EVERY TIME I open the game to play is beyond annoying and just not worth it any more. If this last ‘bug fix’ update resolves it then I’ll keep it, if not - then I’m deleting the game. I’ve been put through countless emails with customer support and I’m over it at this point. Update: I sure hope your ‘update’ fixes the previous problems. I’ve stopped playing for some time because I don’t have the time to wait for the ‘downloading new content’ EVERYTIME I want to play. There’s nothing new, but it says there is. It used to be fun and it used to save your progress and allow you to play - we shall see.Version: 2.2.0
✓ 👎🏻Now I’m stuck on Game 500 in Land 32. Can’t even remember when I arrived here! This WAS my favourite game but I’ve been here so long and not getting anywhere there seems little point in playing it anymore..Version: 2.5.0
🙂 Cascade Gem & Jewel Adventure Positive Reviews
Cascade Gem & Jewel Adventure works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cascade Gem & Jewel Adventure.
⛔ Cascade Gem & Jewel Adventure Problems
