Amazon WorkSpaces App Negative ReviewsAMZN Mobile LLC

Amazon WorkSpaces Negative Reviews

1.1
1.17856 star

Total 60 Negative Reviews

Amazon WorkSpaces App Complaints & User Negative Comments 2024

Amazon WorkSpaces app received 60 complaints, negative comments and reviews by users. Have you ever had a bad experience using Amazon WorkSpaces? Can you share your negative thoughts about amazon workspaces?

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Amazon WorkSpaces for Negative User Reviews

MCrashes on iOS 9 and above, disappointed by this. Looked good for the 30 seconds that it worked for..Version: 1.1.4

Does not work with iPad new updateThe app will no longer open after updating my iPad to the latest version even after deleting it and redos loading the application to the iPad..Version: 2.4.17

IPadOS 14.5This app does not work with the latest iPad OS and thus a once good app is now useless.Version: 2.4.17

Not goodIncoming and outgoing sounds don’t work. So I can not do my teams meetings. Also 1600x1200 resolution isn’t enough. For example if I connect my ipad to a qhd or 4k external monitor via type c, workspaces just stays in the middle of the screen. It couldn’t fully cover the screen. Still useful, but these two things block a lot of thing for me. Especially sound issue!.Version: 2.4.21

Lacking modern features of the recent OS. Keyboards, mice, external displays, etc.This app has the capacity to be a really great application, but is lagging on support of various features of the OS making it more or less impossible to use for any meaningful developer work. For example, when using Workspace from macOS, it properly redirects the cmd key to be the control key on the Windows 10 workspace. Mouse support came in iPadOS 13.4 which I think should be implemented. This would be the perfect application where these new API features could be implemented. Things like right clicking on my Bluetooth mouse does not right click in the Workspace app. Apple also has support for external displays. This app could make use of the app as a secondary display which would be fine for someone that had a Bluetooth mouse paired to the device..Version: 2.4.14

Desperately needs better keyboard supportI use this app a lot on the iPad, for both personal and business use. Connections are very solid, and the interface is responsive. I find mouse support to be very good with my propoint. What is terrible is keyboard support. Control and Alt are not recognized on iPad keyboards with the exception of ctrl+c, ctrl+v, ctrl+x. Even better would be support for the command key to remap to the ctrl key as on the Mac client. Either way, the current solution is so limiting for power users, no app-switching, no easy access to app shortcuts, etc. I find myself logging into my Mac remotely and then using the Mac client just to use keyboard shortcuts, but that slows things down significantly. Please improve keyboard support..Version: 2.4.12

Think about this before utilising AWS at your company...Trialling Amazon WorkSpaces and have been disappointed to find.... * App doesn't work on iOS 9. Crashes throughout initial tutorial. Takes about 5 launches to get to the end of the tutorial. Use Bluetooth keyboard, and as soon as I type the extra keyboard appears... double tapping to hide it crashes the app. * WorkSpace box crashes a lot - have to restart via AWS Portal. Process takes 10 minutes and that's annoying even for an admin like me. An end-user without portal access won't get very far. * iOS 9 has been out for over a month. Most apps which experienced problems with iOS 9 got updated by their vendors within a week. As far as I can find, Amazon hasn't even acknowledged publicly yet that their app doesn't work or indicated a fix date. Disappointing for a paid for business application. When I watched the Amazon WorkSpaces video on YouTube I figured this would be a game changer. It has the potential to be a game changer, but it needs a lot of work. Amazon need to understand the impact that lack of communication and quick resolutions with their business customers can have. I hope Amazon can up their game - I would happily choose them over Azure because of their reasonable price points, but if any business currently has a genuine virtual desktop requirement that they need for production use, my current recommendation would be to pay the premium and use a private VPS provider or Azure..Version: 1.1.4

Work-destroying paste errorPressing cmd-v on the iPad keyboard makes all sorts of insane things happen including quitting my application (losing all my work in the process) shunting me to the Lock Screen of the pc I’m logged into and opening an array of random applications. All from trying to paste something! Terrible bug that has wasted hours of my time..Version: 2.4.17

Plz fix keyboardI love this app on my iPad with iOS 9, but every time I tap the hide keyboard, it crashes and exits. It's very frustrating, please fix this..Version: 1.1.4

Worst App EVERNOT able to log in. NO UPDATES..Version: 2.4.21

Display issues on 11” iPadDisplay issues persist with app for 3 years now. On 11” iPad right inch of display gets stuck. Difficult to work around..Version: 2.4.19

Needs iPad Pro supportPretty reliable app and workspaces itself is a solid service. However it’s disappointing to have the app letterboxed on the iPad Pro, even though the device has been out for several months now. Hoping an update will fix this soon..Version: 2.4.9

Needs Bluetooth Mouse Support to be a true replacement for laptopBoth Citrix Receiver and Jump Desktop have Bluetooth mouse support (X1 mouse or Jump's own mouse). Without it, this limits the iPad's ability to be a true laptop replacement..Version: 2.0.0

Display issuesUgh!!!! STILL broken. Please fix the display issues on iPad 11” Pro. If I select 1600 x 1200 on an iPad Pro 11, there’s a 1-2” strip on the right side of the screen that doesn’t display anything but the wallpaper. If you drag something over there or maximize a window, anything that is in that strip is missing. Still there, because you can click on where you ‘think’ things are and they are there, you just can’t see them. Also, the double tap and drag would be useful as well. Lastly, it would be nice if the sound only paused other sounds already playing and then resumed them. In other words, if you have music playin the background, it stops totally when using your desktop. Stinks. But the display issue prevents me from using this. Click on “App Support” and a web page says Access Denied..Version: 2.4.16

Does not work at allCompletely unusable. Typing a letter on the keyboard seems to never send the "release" event. Pressing any letter just makes it repeat infinitely on the workspace as if the key is held down..Version: 2.4.10

Very bad clientNot really ready for professional use. Extremely disappointing. It has no support for iPad Pro (and it's been out for more than a year), so graphics and software keyboard are awful. It does not work well with physical keyboards. Copy/paste is flaky. Pointer modes are not practical. It works, you can access and use your workspaces, but it doesn't do a good job. I expected a lot more from a paid service..Version: 2.2.1

Not working at all!No matter how hard, the app isn’t working. Disappointing!.Version: 2.4.21

Battery HogDrained my battery at the login screen, due to background usage on iOS 14 at 25% hour..Version: 2.4.16

On ipad mini 4 after ios update of 14.5 workspace app wont open 🤦🏻‍♂️On ipad mini 4 after ios update of 14.5 workspace app wont open 🤦🏻‍♂️ seems no one cares we need this fixed ASAP..Version: 2.4.17

Battery Life Issues for iPad Pro 5th GenThis app drops my brand new 5th Gen 12.9 inch iPad Pro battery 1% every 45-45 seconds. That is horrible. It works fine on an older iPad. It needs to be updated to be compatible with newer generation models..Version: 2.4.18

Not working since latest iOS updateWon’t even load the login screen.Version: 2.4.17

App wouldn’t loadWorked a few times we I used it but now that I need it the most as I traveled without my pc the app wouldn’t even load up I keep getting a black screen and the app closes. To be honest I expected better for Amazon but this is just down right atrocious and disappointing.Version: 2.4.17

Almost useful.This is so close to a useful application. There seems to be an issue with the Magic Keyboard and the app understanding arrow keys input. Without this, it's pretty hard to do anything that this app is designed for... development and administration work. If the arrow keys worked, I could do 90% of my day job. Without that support, I can do 0%..Version: 2.4.21

HELP!Unable to connect last 2 days- while trying to connect goes into either a windows gray screen saying login or password invalid or a black screen.Version: 2.2.2

No sound to Bluetooth headphonesSound only comes out from speakers, not from Bluetooth headsets like AirPods. Please update the app..Version: 2.4.12

Simply will not work on newer versions of iPadOSI am on 14.5 and it will not launch. It just crashes instantly..Version: 2.4.17

Really surprised at how bad the client apps are for Amazon Workspaces ....... downloaded the iOS version for my iPad Pro. Any time I touch a key it auto repeats forever Downloaded the MacOS version on MacBook Pro and the keyboard locks after a couple of moments and you have to kill the app! Did amazon outsource the client development? Not up to their usual standard!!!.Version: 2.4.9

Black Screen CrashThis app has given me so much trouble. Doesn’t open and crashes after one second of flashing a black screen. Putting me in the dumps with work!.Version: 2.4.17

Could be so much betterThe iPad version could be so much better - look at Jump Desktop - but no one seems to be paying attention. Others have reported the broken display at 1600x1200. I really want to like this app, but the developer doesn’t seem to care, which is a bummer because a solid iPad client could go great with the iPad Pros…..Version: 2.4.19

Navigational Keys DO NOT WORKTHE ARROW KEYS DO NOT WORK !!! You are 99% the way there, finish the last 1% so we can actually use the client. People NEED arrow keys. Period. You can clearly see comments with the SAME complaint. DO SOMETHING ABOUT IT.Version: 2.4.24

IOS 14.5.1 - HELPThe latest version of IOS on my Ipad no longer allows me to open the app. The app acts like it is going to open and then goes black and sends me back to the IOS home screen..Version: 2.4.17

Need some improvements to offset mouse modeWith Microsoft RDP, you can double tap and then drag to simulate dragging. As it is, offset mouse mode seems to have zero support for dragging which makes it almost a none starter for me. Every time I have to drag, I find myself having to switch to direct mode, and even then direct mode is too chunky to accurately drag what I want..Version: 2.4.0

CrashesCrashes upon launch after upgrading to iPadOS 14.5.Version: 2.4.17

No support for Bluetooth audioWhen any Bluetooth headset is connected all other apps route audio through them but this app instead send the audio through the iPad speakers. Only wired headphones work. This is not great when all modern mobile devices are moving to remove wired headphones..Version: 2.4.14

App Crashes on load with IOS 14.5App won’t open when using IOS 14.5. Crashes immediately. Hopefully an update is around the corner. Frustrating!.Version: 2.4.17

Enable split view iPad ProLove this app. It allows me to work from any where. I use it to run Quickbooks and it allows me to be mobile with my business. I would love to see split view enable for easy multitasking. It would be nice to be able to look at emails or PDFs doc when trying to type out estimates for customer..Version: 2.1.0

Very Useful however…I can’t get the arrow keys to function and this is causing me to not use it more. I do a lot of Excel work on my iPad connected to a client with AWS Workspaces. The Magic Keyboard creates a very satisfactory experience EXC EPT the arrow keys won’t map/work. This causes me to go back to my MacBook if I am going to need arrow keys. So strange that an otherwise very intuitive piece of engineering would bomb out on arrow keys. Like hitting a home run and forgetting to tag all the bases..Version: 2.4.19

Why No Up/Down/Sideways Movement?This version of AWS fails to allow the iPad’s external keyboard to work with the up/down/left/right arrows. So, when you’re inside your AWS workspace, there’s very limited ability to maneuver, e.g., within a Word document, effectively rendering the keyboard largely useless..Version: 2.4.19

Won’t even open after update.Won’t even open after latest update on iPad Pro. Useless..Version: 2.4.17

Needs Mouse/Trackpad and Keyboard SupportI got this app for use with the iPad Magic Keyboard, hoping to fully replace my laptop for general usage, but the complete lack of mouse/trackpad support, as well as poor keyboard support, render this app far less useful than it really should be. Please add support for these features and make AWS for iPad all it could be!.Version: 2.4.14

Heating issue with the M1My iPad pro 2021 edition starts to heat up as soon as I open the app. It gets to unusual amount of heat when I login to my workspace. Can’t use it at all..Version: 2.4.19

Better but I can' t use that app for real work yetThe scroll is correct now. It is an improvement from the previous version. But cut and paste do not work well. I continue to recommand LogMeIn to work with Workspaces. How to reproduce my bug with cut and paste : 1. Goto wikipedia page for cut and paste ; 2. Select the texte from the title up to the second paragraph; 3. Copy the selection; 4. Open Microsoft Word and paste the selection in it; 5. Select the same text in Word and copy it with ctrl-c; 6. Open Notepad and paste the selection; You should see the problem... I do a lot a cut and paste. I can' t use that app for real work..Version: 1.0.9

NothingThis must be some kind of mistake or joke. I downloaded the app and when I clicked "open" it asked for a code that was supposed to be sent to me via email but it never arrived. Dodgy; waste of time..Version: 1.0.0

Instant crash, leisurely fixWhen iOS 14.5 was publicly released, this app wasn’t ready. It would crash immediately after launching. It took a week for a fix to come. We still had to pay our subscription fees even though we were dead in the water. Also, when it does work, it constantly listens to my microphone..Version: 2.4.18

Repeating key pressesWhen I use Firefox, I start typing into the url bar and my last key keeps repeating indefinitely making workspaces on the iPad virtually useless for me. I cannot type in usernames/passwords or anything useful. Just clicking around copy and pasting. Same thing happens when I type in the command line..Version: 2.4.9

Won’t even openDoes not open so nothing to review here. Even clicking the “App Support” button here in the App Store brings up an error code with “ AccessDeniedAccess Denied”. That says it all really..Version: 2.4.17

No WSP supportWSP has been out for months but I can't use my workspace on my iPad since there is no support. Is there even a timeline?.Version: 2.4.24

UnusableThe app opens on start up on my iPad Air. I have tried to connect with App Support, but the link in the App Store takes me to a page that says “access denied”. This is embarrassing for you..Version: 2.4.17

Doesn’t work with iOS 14.5Since upgrading to iOS 14.5 the app quits as soon as it is launched. Uninstalling and reinstalling makes no difference. Clicking the “App Support” link from the App Store here takes to a page that says “Not Authorized”, which is no help….Version: 2.4.17

Arrow keys do not workPlease fix this!!.Version: 2.4.21

Saved credentials bugged, copy/paste doesn’t workGenerally an ok client with good streaming, but not nearly as good as Jump and other RDP clients. Two biggest current annoyances are: Saved credentials just does not work, you can enable the option, and it even prompt to save credentials, but you go to another app and come back, it has disconnected you and just prompts for credentials all over. Hopefully a bug that can be fixed. Copy/paste doesn’t work. I can’t manage to copy any text into a workspaces session. Once I thought I managed to copy text out to the ipad. Again, just too buggy for production use. The relative/touchpad mouse mode scaling makes the mouse fly around at a uselessly fast speed. That mode should be for fine control, but the opposite is true. Again see Jump for how to do mouse control well. The connection status display just says ‘calculating’ forever, how long does it take to calculate a ping time? About 54ms I figure :-) The radial dial has not option to disconnect _and_ hibernate/stop the instance..Version: 2.4.8

Will not openWhen trying to launch the app just quits before any login screen so is useless.Version: 2.4.17

Drained my batteryDrained my fully charged iPad overnight after only using app for 5mins. What’s it trying to do in the background????.Version: 2.4.18

Needs to be optimized for iPad Pro larger screensApp display is not using full screen size on iPad Pro 11” Disappointing to have the bigger screen but give up an inch and a half because app is not optimized....Version: 2.4.7

Display ArtifactFor some reason on the right side of my iPad the workspace will not display parts of a window. It’s like an invisible artifact that allow any part of a window to show.Version: 2.4.14

App no longer launches after latest iPadOS updateThe app no longer launches. I tried clicking on the “App Support” link in the App Store, and it produces an “access denied” page in Safari. This is horrible..Version: 2.4.17

Not working with iPadOS 14.5I am unable to open a workspace since upgrading to 14.5. Every time I try to launch app, it immediately crashes. Have tried deleting/reinstalling. No change. Problem has existed (and been reported) since 14.5 release date, not hearing ANYTHING on this from developers..Version: 2.4.17

Magic Keyboard SupportCannot use arrow keys, cannot map windows key. Unusable app that could make working from iPad so much easier. Take some pointers from Microsoft RD app..Version: 2.4.21

Bug with 1600x1200 on iPad Pro ModelsHas bug where the first inch of the right side of the screen does not update when running in 1600x1200 video resolution, this is disappointing as the 1024x768 resolution is far too low and reduces the screen real estate. EDIT: I have found that this happens when using any resolution setting apart from “Default”, im assuming this has something to do with the resolution aspect ratio not matching the iPads screen resolution ratio..Version: 2.4.18

Not working since iOS 14.5 updateApp does not load after iOS 14.5 update. Doesn’t even get to logon screen. Have tried uninstalling and reinstalling, but still does not work..Version: 2.4.17


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