- 83.3LEGITIMACY SCORE
- 86.8SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Heart of Vegas - Casino Slots App Complaints & User Negative Comments 2024
Heart of Vegas - Casino Slots app received 128 complaints, negative comments and reviews by users. Have you ever had a bad experience using Heart of Vegas - Casino Slots? Can you share your negative thoughts about heart of vegas - casino slots?
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Heart of Vegas - Casino Slots for Negative User Reviews
✓ Fun….butOkay I enjoy the games cause they are real games from the casino however I bought 120$ worth and got wrecked (no free games!).Version: 4.71.0
✓ Rip off centralStay far far away. While playing this game betting 300k on a slot I won a large amount of coins. 72 million or so. I continue to spin only to notice that my coins of which I had around 112 million shrink in a few spins to around 42 million. I looked over and noticed my bet had changed. Since I never moved my finger from the spin button I know I didn’t change my bet. This was the second time that this happened. The first time I blamed myself thinking that I may have inadvertently changed my bet but this time I knew for a fact that I had not. I put in a complaint with customer service only to be told the error was mine and I had to have hit the max bet button and I was responsible for any bets in the game as per their rules. It’s all just a ploy to get you to buy coins. You win big they change you small bet to large one and before you notice it your coins are gone. Then they hope you’ll purchase coins to keep playing. Not me. I deleted the game all together. Too many other options. So long rip off artist..Version: 3.22.0
✓ BrutalWay too much money for make believe credits it’s too bad inflation even effects fake credits.Version: 5.0.0
✓ The PatsyDoesn't always give back, don't mind losing but sometimes I go down to nothing after I used up millions. Not the greatest in winnings but I like the games. No always happy! Doesn't give many hits, a few times I played high and got nothing. My other slots pay better. I'm ready to delete this games its no fun. Like the games but don't like the pay outs my other games pay better. This game gives a little and takes alot☹️. I'm back, miss the slot games . The jackpots are a little better,now I can play longer. I hope it keeps giving back👍😍. One of the worst casino games I've played. I wouldn't use my real money because this game takes millions and gives close to nothing back. I like the games but doesn't pay back like other games do. Please get better or its goodbye! First time I got extra coins for playing. Great I can't wait to see if it keeps improving. I like the game, just have to wait to build up coins. I finally won some coins, it's hard to build up coins to keep on playing. I like the games but can't build up coins. Don't play as much as I like to. This app is terrible .👎👎. Did not get better, it's gotten worse! It won't stay on long enough to play. Please fix it. I'm going to delete this game soon. I use to love this game but every download is making it harder and harder to play. It keeps going off and I can't get my winnings. It's so bad!.Version: 4.16.0
✓ Rip off appI had accumulated over 500,000,000 points over a few years and then suddenly they were gone. NOT impressed..Version: 4.31.0
✓ Problems don't get resolvedAs a long term, regular paying Playing customer, I'm am very disappointed. To the stage now where I will have to take the matter further. Four days ago whilst playing, I managed to receive the free spin feature, only for the game to freeze, no free spins, and no recovery of the game. I can not predict what I would have won but with the bet I was playing, more than likely millions. I have emailed customer support, replied with a screen shot, filled out the surveys of dissatisfaction that are your computer generated replies. What does it take to get a human to respond and resolve the issue? I'm just getting either ignored or the run around. This would be no less than the tenth time recently that a game has frozen prior to free spins starting, you clearly have a technical issue. Furthermore, no action has been taken to look at my account and offer some solution to the huge loss I have incurred. You want $40 for 9,000,000 coins, so if I just lost 90,000,000 from the free spin, you effectively stole $400 of my money!.Version: 2.26
✓ SCAM!The sole purpose of this game’s creators is to o con people into buying more coins. Hey, I bought into it and did it all my own free will. I have no one to blame but myself! You buy 1,000,000 coins and bet the minimum 25,000 coins and within literally 5 to 10 minutes all the coins are gone! BUT NO MORE! I’m done! This game is far worse than a real casino. At least in a real casino you have a chance of winning and you get something for your money! With the Heart of Vegas app, all you do is spend your real money and if you’re lucky, you get to play for 10 minutes. The least you developers can do is give your customers a little more time before you take their money. In this case, greed is not good! I’ll stick with a real casino where at least I have a chance of walking away a winner. Enjoy your laurels. I know in your place, I couldn’t!.Version: 5.6.0
✓ BegginerNot sure yet will review again..Version: 3.5.0
✓ Rips you off and no reply from supportI too have had many wins worth millions of credits on Sahara Gold to which it comes up with an error and doesn't deliver your wins. After 4-5 lodgements to their support I have never received a reply. They have no care to fix problems or reply to your help requests. BEWARE OF THIS APP. Have left a response before and never get a reply! On top of this there are occasionally extra charges when u purchase items that u haven’t ordered or received. At least one of the features “spin the wheel to multiply your purchase” isn’t random. With a whole wheel full of numbers and only a few x2 on it, out of around 40 spins have gotten only x2 excepts for 2 or three times. So it’s obviously programmed to do that and not as they say designed to play like real casino games. And after all this u cannot claim any wins as money. U just have to play them and pay for the privilege. They are in a win, win, win situation and cheat and steal on top of that! And as for the developers response! They don’t reply back to that! If Apple was responsible they would remove them form the store until they adopt some ethics..Version: 3.2.0
✓ RubbishThis is one of the worst slots out there. Constantly going 25-30 plus spins without a win, free spins are so rare and when you get them nothing happens. They might as well ask you to donate money to them because money is what they are after..Version: 4.20.1
✓ What are the odds?The odds of actually winning free games before your money runs out are pretty slim. Maybe the people that bet the high amounts get better chances. Pity because the graphics are brilliant and attention grabbing. Can’t afford to keep playing ☹️.Version: 4.60.0
✓ Terrible serviceWhat can I say ???? An awful experience, terrible game play and zero response from the admin.... also very few bonuses or next to no bonuses during game play.Version: 4.24
✓ Never get bonusesI love the game truly!! There are so many neat games on here!! I have paid quite a few times for the .99 cent promo.. but it just seems that you never get bonuses and it takes sooooo long to accumulate money to spend!!! I’m at bonus of 30,000 every 2 hours..when others are like ok here’s a 100,000 with an hourly bonus.. to wait 2 hours for 30,000? I would play more but it never pays... I bounce back and forth from Cashman to Heart of Vegas.. Cashman pays more frequently and bonuses are more often.. sad cause I like this game but tired of the disappointment... Sorry guys..adding on now!!! Got a response from them!!! They were nice and said well go to our Facebook page and receive these “free” coins.. ha not free.. it was a link to be required to pick 3 different web sites to pick from to sign up for junk mail among other things... do these “simple” steps!! Asked me everything that pertains to me personally.. age, medical history, family medical history, credit score, you name it.. sad to say but... goodbye Heart of Vegas!!!.Version: 3.10.0
✓ Not worth anyone’s time...All the game wants is for you to spend money... your hourly bonus won’t even get you one spin. The daily wheel always lands on small figures so you will play the game for 30 seconds and if you don’t want to pay for credits then you’ll have to wait for the next day. I don’t know if they want the game to be extremely realistic or what but it is like you have a 1% win rate but you always see pop ups of other people getting paid ridiculous amounts. Oh and don’t get me started on the glitches... each time it looks like you’re going to get a feature the game will glitch and you’ll miss out... honestly I did make a purchase on this game once and what do you know, I started to win... what a coincidence? In all seriousness you might Aswell save your time and money and go on some real pokies because you get nothing for wasting your money here!.Version: 4.57.0
✓ UnfairG’day, I have had issues ONLY with Heart of Vegas in that in the past 2 days it stops in the middle of a game and says loss of internet connection. All of my other apps work perfectly with no loss of internet connection. Anyway my last game of Olympus ‘lost connection’ again while l was in the process of playing 30 free games on 60 credits. I had about 1000 coins with approximately 24 spins to go. When it came back it sent me back to my previous credits before l won the free games. I lost everything!!! Totally not fair in fact bordering on fraudulent activity. Whoever is in charge can go back and find my machine and see l am telling the truth. I expect someone to contact me ASAP and eventually pay me for what l have lost or restart me back to when it stopped working. I’m sure your tech crew can do anything?!? You will have records of it on your computers. It occurred Saturday 11 June approximately 1.50am Melbourne Australia time. Please do the right thing and not just write a ‘Sorry about your misfortune and we hope it doesn’t happen again’ etc. excuse. Not good enough! Thanks for your time..Version: 4.51.0
✓ No fun anymoreLike all the other reviews are saying, this app has absolutely gone down hill. Been playing for 7 years and it is at it’s worst. I’m most mad at myself because in those years I had never made a purchase. But stupid me I fell for it and bought the guaranteed missing item for cosmic collection this last time. Got the 100 million grand prize plus had over a 100 million coins. But typical HOV I could not win and took all my coins back. Since that first purchase I now don’t get anything like watch ads for coins, watch ads for luxury chest, and all my favorite games don’t get bonuses like they did before the purchase. Now every thing comes up that I have to purchase if I want them. (Chest, coins, side game special stuff). And every time there is a side game of course you can’t win coins to even be able to play them. Or they make it so they are pretty much impossible to complete. I just wish they would listen to all the reviews and make the app fun again. So many unhappy players. 🥲.Version: 5.6.0
✓ Mixed reviewsAlthough this is one of the best slots apps, there are frequent technical issues. I contacted them about freezings, followed all the recommendations (deleted and reinstalled the app; closed out all others running in background; etc). But I think I figured out a cause: I’m impatient to finish the features, such as hold and spin or free spins. And I usually hit the STOP button. Every time I did it, the game froze and on reopening it, the winnings were gone. So today I decided to let the game run through adding the winnings into the WIN box. Sure enough, the winnings were added to my total. Tech support has not reinstated my losses due to freezing. Not sure if they even can. Maybe I will follow up again, even though I did everything they asked, including sending screenshots. The app has added a few extra features, such as box collecting. Fun but completely unpredictable when you get a box. Not unlike other slots games with extra features, like Jackpot Party. One more thing: The “hourly “ (actually every three hours)free coins are only 30,000. Not much considering most bets are over 50K. The answer is that this app targets Facebook users, and I don’t do Facebook. But those users get 1 million coins when they sign in! The rest of us are nickel and dimed. If you treat this app with kid gloves, it can be fun. Just don’t put a lot of time or money into it..Version: 4.9.0
✓ Disappearing CreditsI’ve always liked this casino because of the games it offers, although it is a fairly expensive place to play for a free casino, and the amount of money I’ve spent on credits would probably be proof of that. On August 11th I was quitting and going to bed when I decided to collect my Bingo balls on one of the little side games they offer regularly. The screen went white and threw me out. A few minutes later I logged back in and was asked to agree to terms and service, which I did, assuming there was some sort of update. Once I did that it was like they deleted my existing account with 82 million credits and started me over at 2,250 million credits and beginner status. I had recently paid $100 for 105 million credits so it’s kind of a big deal that these credits just disappeared. I submitted a request for help the following morning and to date have heard nothing back. Not happy about the glitch and not happy about the lack of response..Version: 4.38.0
✓ RazThe excellence you strive for is in the development of your site not consumer satisfaction we are those who are keeping you in business without us you do not have a business! I would suggest more professionalism and attention to be paid to the consumer lest you will cease to be “paid!”.Version: 3.6.5
✓ Just as addictive as the real thing, however with no return.Seriously, just don’t start. If you do want to gamble, go find the actual machines that can sometimes pay out. When you think about it, it’s incredibly stupid. And who regulates these “games”, who ensures that everything is above board? And I would say it’s not. You buy credits, and you have an option to double, treble or more (x10 etc) and you will always land on the x2 being exactly what you paid for. And I’m sure every now and again someone does land on the x10, it’s certainly never been me although there are just four x2 on the spinning disc, it is always exactly where you land. Oh my apologies, sometimes you do actually get x3… Run people, run.Version: 5.5.0
✓ Bad experience for meThere are some fun games on this app but you never win. You are given 2,000,000 to begin with. I won up to 6,000,000, then within minutes lost all my money. I only bet the minimum amount. Everyday for three days I was given a very small amount to play with and everyday within three or four spins I was out of money. Again, I was just betting the minimum. They just want you to buy chips. I’ll be deleting this app. There are better slot games out there. I don’t give bad reviews very often. I usually feel that there’s something good about most things. Not this time. Sorry, maybe others will have a better experience, mine was terrible. Reading through the reviews, I noticed that most people mirrored my point of view. After reading so many negative reviews I wondering how the app rating is 4.6. Some people gave a 5 star review but upon reading what they wrote, they meant to give 1 Star. I’d be careful before downloading this app and taking up space on your iPhones, iPads etc..Version: 4.60.0
✓ Heart of laughsThis app is a joke. It’s just a money grab you try and have some fun playing free slots and this one just takes,takes, takes. Never pays anything big and has way to many pop ups to buy coins. I’m done with it. Too bad because they do have the best games but just a set up to buy coins..Version: 4.35.0
✓ This is the worst app everThis is the only app where The max spin button is Very close to a spin button. So you bet max even if you don’t want to. I lost just by mistakenly touching max button. And I buy chips!!! Being a winner of some kind of tournament means you get 6k when 10 k is a min bet on all their games. It’s not only a ripoff but it’s also very disrespectful to it’s players..Version: 4.35.0
✓ What a SCAM!!!The realism and variety of games is the only reason for the second star. I do feel bad for some of the players who talk about spending so much money on coins without the chance of even winning one penny of actual money. It’s a very dangerous app for someone with a gambling addiction because you can do it right from your phone, spend a fortune and be guaranteed to win NOTHING back. Please people remember that you’re playing for virtual money and let that guide your sensibility! Good luck to all!🥢Just wanted to write a quick update. I have to agree with a lot of the other reviews - after you play for a month or two and accumulate a nice bank roll the algorithm does change and no matter how carefully you bet you end up losing all of your coins. That’s why I deleted this app. I play a few other slot games (Scatter Slots, Wizard of Oz) and poker games. Hearts of Vegas is the only app that bankrupts you on a regular basis in the hopes that you’ll buy virtual coins. Please don’t do it, just delete this app..Version: 3.11.0
✓ All the same complaints…Yet nothing changes. I’ve come to the conclusion these people do not care if they rob you blind. Maybe if everyone deletes their app, they will do something but I doubt it. Greed is bigger than being real and being a good human being is harder than being an evil one. Developers, I’ve been with this casino for over five years and all I do is contribute to your bank account so how about you all share some of the wealth with those who have put you at the top. Maybe you can give bigger bonuses or allow players to play for longer than two minutes. It shocks me you’re still at a 4 star because what I’ve seen, you should be a ONE. I don’t want to leave but unless something changes, I’ll be forced to find another casino. And please don’t say you hate to see me go and good luck because that just makes you look inhumane..Version: 4.64.0
✓ Not getting my bonuses and getting cut out of my free spinsHi I’m losing all my Bonuses it comes up I’ve won then it is not loading and keeps cutting me off my free spins I really enjoy the games when I finally win I get ripped off sad.Version: 4.7.0
✓ Not having funEver since the pre set bet has been raised to the maximum, I am not having fun. Before that happened and the set start bet was 10,000 I absolutely loved Heart of Vegas and I had the choice to raise my bet if I wished. Many of my otherwise lonely hours were wiled away in the enjoyment of Heart of Vegas, but now I have lost interest because having become used to starting the games at10,000 now automatically I tap on my first bet to begin playing a game and suddenly I have lost any amount sometimes 24,000,000, which takes the smile off my face and discourages me from wanting to play on. PLEASE LOWER THE BET RATE, if people want to play a higher bet they still have the opportunity without loosing accidentally..Version: 4.67.0
✓ A disgusting rip-off!The machines are cool just like the real deal but YOU ALWAYS END UP LOSING! I won 7 million last night but of course it was all gone shortly after. And then tonight I won a couple of million but once again it drained me dry. And the chips are expensive - why wouldn't you go play at the local pokie venue for the same investment? EDIT: Playing this is starting to really depress me. I save all my coins and collect all the bonuses for 24 or 36 hours and then play with what I think will be enough, but even then for the last week all my credits are gone within minutes. Why are you doing this to us Aristocrat? I know why - treat em mean to keep em keen huh...? All v Rooney does is complain but you respond by making it even more frustrating!.Version: 3.10.0
✓ Was goodUntil you don't buy anything and then they just take coins. Then they build you back up and if you don't buy anything down you go again and sometimes they keep you down for a long time. Frustrating and a waste of time. About time to delete this app. They are worse than a real casino. Reading the reviews I’m not sure how they can be rated so high. Looks like we all complain about the same thing. Have 2 other casino apps and they make this one look very bad when it comes to payouts and free chips. I’ll treat this app like a real casino. Don’t payout, don’t come back! Waste of your time and money! I can’t believe anybody actually spends money on any game that all you get is coins to waste with no return. Go to a real casino with your money. You may lose your money but at least you have a chance at walking out with real cash for your investment!.Version: 4.19.0
✓ Waste of timeIf I could rate this 0 stars I would. It has to be the worst slot game out there. Little to no wins. Can blow through 10million (which would take you a week to get) at 12-16k spins and not even hit a free spin let alone a decent win to hold your excitment. If you want to waste 5mins of your time ( thats all you'll get before your out of cash) this is the game for you.Version: 3.11.0
✓ Used to be a good game.I used to love lightning link casino but for a while now (for me anyway) it’s been on the decline. Don’t get me wrong I love the fact that I this game as all the cool pokie machines you would find down at the pub but honestly at least at the pub you might have a better chance in winning real money. I think watching adds should be available to everyone, including those who have spent a couple of actual dollars on this game. Seems to me that any first purchase made instantly disqualifies you from watching any ads to get some more coins. Instead I have to endure watching a silly wheel go around and around to get a token to play whatever game is chosen for 1 spin of 10,000 coins to only have to endure more token spins cause it’s basically nothing. I’ve messaged the help plenty of times about the game but its always the same answer. I’ve only just been given star scapes even tho it’s been out for months and my apps and games are always up to date. Everyone else I know in real life that has this game also has a special calendar. Including my iPad and my wife’s iPhone has all the features I only seem to be able to get months later. I love playing this game but some features should change and everyone should be able to play the same way. Sorry about the long review..Version: 4.62.0
✓ Stay away! - UpdatedThis game just keeps getting greedier with each passing week. I've spent hundreds of dollars over the past few months and the number of coins I own always goes to zero in a few days. I play anywhere from minimum bet to lower "jackpot" bets. Unless you have unlimited funds, stay away from this "game". I was hoping Product Madness would change their ways over the last year. Unfortunately, I believe they have become more greedy. They have a very poor business model - rip off your customer until they leave for good. Case in point, the odds of getting a bonus round have lessened in my opinion, and when, by some miracle, you actually get a bonus round, you generally just barely break even. Playing their games is significantly worse than going to a casino. At least, you can “cash out” and leave from a casino. Product Madness will eventually drain you of all your coins. It is just a matter of time. Stay away from all Product Madness games. They will drain your bank account in no time and think nothing of it. It’s really too bad as they have the best games out there..Version: 3.10.0
✓ Not enough credits given on hourly bonusI used to love this game. It’s fun when you win big immediately (which RARELY happens)but the hourly bonus is so tiny that you can only spin a couple times before your done? Buying credits would be ok if you could purchase a decent amount for the money. Other apps give you way more credits for less. If you’re going to spend money on a game do NOT play this app. I recommend jackpot party. Way more bang for your buck. If you don’t mind waiting to play a game once a day after accumulating credits throughout the day the. This is the game for you! Lol. So in order to get a decent time to play you have to collect bonuses all day long before you can actually play. And that’s gone in just a couple minutes. Where is the fun in that? I play these games in real casinos and do way better in real life lol. I’m so disappointed in this game.Version: 3.5.0
✓ Not sure how it has 41/2 starsI have had this game for quite sometime. While I realize that it takes me awhile to build up coins to really enjoy the slots it has some inherent problem. In your side bonus games it is not set up to randomly give out the high payouts. As an example I have been playing the carnival bonus and as I use the tickets to say pop balloons, in all the time I have played it have not one gotten a high dollar amount. It will show the big money I have missed but never get. This means it is set up this way to never payout. You would think with 3 darts I would at one point get a high coin amount at least once out of the three times I throw the dart. It has never happened which leads me to believe you purposely pay out the lower amounts to entice me to buy more coins. What is the sense in downloading a “free” game if you are not going to make it an even playing field. The only reason I keep the app is because it has slots I enjoy at real time casinos..Version: 4.18.0
✓ Used to be fun. Now nerfedGames been nerfed. Features pay (if your lucky) x3 bet. Counted my last play, 20 spins, no wins then finally a win of 0.2 bet. Lightning missions just make the wins worse. Don’t recommend. Plenty of slot games out there that have faaaaar better outcomes.Version: 4.62.0
✓ My real rating for this would be minus five stars.I have not played the game I have no desire to play this type of game but an ad for it keeps coming up in other games. The only way to continue then is to just my iPad down and restart it..Version: 3.6.5
✓ It’s all about the money...for themAll these games are designed that you purchase there packs, gold, coins, whatever... but some actually give good daily bonuses. This one does not. Being that the most you can get on there wheel is 250k that is typically 25 spins. But it’s not often you get 250k. Usually probably 50k avg. (5 spins) and then their two hour bonus is about the same. It maybe 30k. Well when the spins on most slots are 10k a spin. Catch my drift. It’s ridiculous and not worth the time. “They say, product madness” that is. They say “they want it to be like a real casino, well being the gambler I may, I can do better at the real Casino over these games. Lol this wasn’t about the game play though that’s a whole other review. This was about the bonus’s. Very little when it cost’s a lot to play. Peace out. I gotta go delete some apps. Happy holidays. Don’t waste it on these greedy fools..Version: 3.2.0
✓ Crappy payoutI have bought so many coins and crappy payout.Version: 4.67.0
✓ Not too badA lot of glitches lately even after updating the app. Game keeps turning off. And just had a week being unable to play at all. Frustrating.Version: 5.3.2
✓ RiggedRigged. Spin wheel is rigged. Lands on 100k most times. Side bonuses pocket you $750-$1500 when the minimum bet is 10k and features rarely see you win anything over 3x. Features are pre determined and there’s little to no chance of winning big unless you spend your hard earned cash. Garbage game. Uninstalling..Version: 4.45.0
✓ What has happened.Your games were great where you periodically won with reasonable success. Winning is now very limited. It seems now one needs to pay often for credits. Sadly it takes the enjoyment away..Version: 5.0.0
✓ Emailed coins not receivedI get emails saying to click to collect 7million coins, when I click on it, it send me to the app and says “uh-oh but it looks like this link is no longer valid” even tho I received the email that hour!!! Why is this? I would like to get an actual response about this because I did sigh up with the emails to receive free coins and was not delivered what is promised via the emails!!! Than they have the courage to go ahead and ignore my complaints. Not only has this game become more difficult to play but it’s ridiculous the amount of coins you get per hour, 10,000 credits, witch gives you one spin on most of the slots and 4 spins on the cheapest game they have Queen of the Nile. Furthermore there is no way for collecting gifts from friends on the app itself, and no way to get friends through the app if you don’t follow social media. This app has really gone downhill within the past year..Version: 4.10.0
✓ Gamblers Beware!I’ve played the app for years and spent God knows how much . Once you buy coins it plays tighter trying to get as much cash off you as they can. They bank on the gamblers emotion of winning. I actually caught them in their scam. I was playing a game and every bonus I picked the same way. All the numbers ended up being the same every-time . What’s the odds of nine choices being the same outcome 8 times in a row. Reveling all the big wins out of reach lined up the very same way. For random that is odd huh ? Lol. Their customer service is a joke . It’s a pre scripted response . They won’t answer my questions when I called them on the game giving the same results. I’ve never had that happen on a real slot machine in the 10 years I’ve been gambling . Play free all ya want . Don’t give them money or you will be the next me trying to warn people this app is tighter than a real casino and rigged way worse as well..Version: 4.20.1
✓ Games repeatedly malfunction and customer service is no helpThis the only slot app I play where the games malfunction, and it always seems to happen during bonus rounds. Sometimes the screen will lock up during a bonus round and won’t let you complete the bonus. It often happens in a bonus round where you are getting a big win. At other times, it will subtract the size of your bet from your balance every time it spins during the bonus round. Spins during a BONUS ROUNDS should be FREE spins. I have had their games malfunction multiple times, and despite taking screen shots illustrating what is happening, their Customer Service ignores that evidence, sends you a screenshot of some table they have and refuse to compensate you for problems with their games. I NEVER HAVE THESE TYPES OF PROBLEMS WITH 3 OTHER SLOT APPS I PLAY ON. This is an expensive slot app to play to have such poor customer service when their games malfunction during bonuses..Version: 4.51.0
✓ No support warningGood games but do not expect any support if anything goes wrong with the games or if your purchases go as games crash. Do not buy from them. Thanks for the response and yes have contacted the team numerous times hence the review ! The experience I would expect is to receive a response not to be completely ignored..Version: 3.1.5
✓ Great app, but it will cost you...I love the different pokie options, they are the same as the favourites you might play at the club. And like the pokies at the club, the pokies in this app also chew through your credits. After the honeymoon period (lots of credit for a few hours), you need to buy credit. There might be a deal the first time you buy, but I have not seen another deal like that again. The best offer is US$4.99 (approx AUD$7) for 250,000 credits. This may sound a lot of credit, but if your favourite machine is Miss Kitty (one of the cheaper options), then the minimum is 12,000 credits per turn. For $7 you would get 20 turns and approx 5 minutes play time, providing you don't have a win, which it is highly likely you won't. If you don't want to buy credits and rely on the daily bonus instead, you might get one or two turns on your favourite pokies each day. So really, if you want to play, you will inevitably have to pay, and probably a lot more than what it would cost on another pokie app..Version: 2.26
✓ Not accessibleI often listen to my family playing this game, and wish I could play. Could you please make it accessible by adding support for apple’s builtin screenreader called voiceover? It speaks what items on the screen? Id be happy to help.Version: 3.17.0
✓ RatingsNot enough winnings. 8,000,00 and no free games.Version: 4.29.0
✓ FreezesGame keeps freezing and lost me out on heaps of bonus coins.. also when you spin the reels are glitchy and dont spin smooth. And now the game won’t let me in at all so will have to remove it 😕.Version: 4.1.0
✓ Bonuses too hard to get.Spent too much money on this app decided to take my real money to the casino the returns are way better. Sorry guys it's a NO from me. Other apps out now with better bonuses from the same games like lightening link. Your free coins and challenge coins a ridiculously dumb, you don’t even get enough to make min bet, $1000 on free coins. I get it you give less so suckers will purchase packages. Dumb game lightning link is way way way way better. Deleting your app never to return..Version: 3.24.0
✓ What a waste of data!!!Too bad there is no negative stars. Do not know who is giving all the high stars as the bonuses and wins are very few and far between. Some games I have played and played and receive no bonuses. When I have purchased coins they were gone in minutes. Save your time and money. This site is very frustrating..Version: 4.33.0
✓ In app purchases feel pointless.This might sound crazy, and I know this is a gambling app (without the ability to win real money) but something doesn’t seem right. I purchased the 3,000,000 credits for 9.99... about halfway through I accidentally raised my bet to 200,000 and won free spins. Buffalo plus multiplier netted me 78,000,000 credits! From that moment all winning stopped. After working my way through 78m credits (and this took a long time...) with no substantial win and not one more single free spin, I deleted the app. I feel like their real machines have a better payout rate. Lol. Out of 78m credits I would suggest I got a less than 5% payout rate. It felt like a complete hack to lead me to more in app purchases, but then really what’s the point if the game is running some sort of Algorithm after a purchase or big win. Definitely doesn’t feel random as it should. And 5is isn’t an unlucky run, the exact same thing happened on their other game too..Version: 4.30.0
✓ Was good, now not so much.Used to play this all the time, but then they got rid of the invite a friend for $10 million, then the likelihood of you winning has decreased, probably to entice more people to buy their coin packs, and then my favourite slots got removed (bring party in rio back!) then they completely revamped the layout and it looks horrendous, and not only that, but they’ve now incorporated ads! one of the main reasons I liked this app over the others was because unlike those it had no annoying ads. It just keeps going downhill for me, might have to start looking around for a new slots app..Version: 4.9.0
✓ Waste of time and space. Just another money hungry slot appI like how they have a few of my favorite slots I like to play but the amount of coins and wins are just too little! If you’re lucky you’ll probably get two/three bonus a month. Bets are also set big and the amount of coins you are able to collect are very little. I can only collect 20,000 coins every two three hours which isn’t even enough for one spin at my minimum bet 😑 Deleted the game because I been playing for a couple of months now and had not won more than 400k and I only won that once! Even after purchasing their coins with them guaranteeing me a win I don’t win 😡 There has also been a lot of time where I hit the bonus and they don’t give it to me! Plus they CHEATED me to! received an ad telling me to re-download their app and I’ll receive 10 million coins and they lied! I contacted them about the issue and why I cannot ever win on their slots and they didn’t bother to do anything and say that’s how their app work. Anyways I got blocked out for requesting a refund after I got upset about not winning even after they guaranteed me.Version: 4.17.0
✓ Heart of VegasThough the games are great it is a shame that we can no longer send and receive gifts and received no notification it was going to happen..Version: 5.3.2
✓ If I could leave negative stars I would.I, like many other users enjoyed playing hearts of Vegas as an escape from the terrible things going on in the world right now. I was frequently getting glitches during the game so I reached out to the support team. In my query I mentioned that this game was helping my mental health. There answer to helping my problem was to block me from accessing ANY of the games associated with their company. Never in my life have I felt so horrible for mentioning I suffer with mental health challenges, I cannot even find the right words to explain the disgust and hurt I feel for the way they have responded to my admission about my mental health. Yes, this is just a game but their response to this matter is just not okay..Version: 4.24
✓ ATTENTION ATTENTION voleurs thievesJ’ai des achats qui m’ont été chargé en double sinon en triple. De plus je suis chargé pour des achats que je n’ai pas fait..Version: 2.26
✓ Messenger rewards daily coinsAbsolutely cannot access the coins anymore! Updated the app and it has been weeks since I was able to claim coins!!! I sent messages to app support; I had 1 ONE POSITIVE response and they provided me with a few coins. Please, please help me fix this issue!! I get notifications every morning @ 5:00 AM for coins, cannot get them no matter what I do!! Have removed the app, reinstalled it, closed it and shut phone off then opened phone and app still not resolved!! I’m missing out on a lot of coins at this point!!! Please, please, please help me resolve this issue. I was able to access coins in the past on messenger and looked forward to receiving them every morning!! Made me start day with a smile , then updated the app and now it is frustrating and I am not satisfied with the app!!.Version: 5.5.0
✓ Not worth your moneyI have had to reload this game so many times because if you wish to play a side game eg HoV it goes blank which only started happening last week. Seems suspicious to me that they don’t want anyone to get to the end and this is not the first time it’s happened to anyone particular game I have played. When you write in there’s alway a standard reply. They don’t seem very interested in problems you are having. Not sure the “great reviews” are even genuine. You can’t even post a review without any stars or even negative stars so I have given them 1 star just so so I can post this..Version: 4.43.0
✓ 100% Pay to Win. 0 return.Love aristocrat games, I mean who doesn’t! Had to have the app but you literally barely get features or win, coins run out super fast because of the slots HIGH minimum bid, and they cost a fortune for a tiny amount. Way too greedy and money hungry, especially sad when you play their games at pubs and you have to spend more on an app that doesn’t even give money back! Not worth it. Many other good paying slot apps..Version: 3.4.0
✓ Serious issuesSeriously! Heart of Vegas have got major issues. Purchased coins - didn't receive them. I have written to them 3 times. They do not reply! This is not the first time. Last time they never responded also so I had to go through apple to get satisfaction. Games continually crash, whereas I don't have this problem with other games. Coins are expensive and when you buy the extra chances you never get more than 2x your return. Free spins are few and far between. I am seriously unimpressed with Heart of Vegas.Version: 3.11.0
✓ Too Many IssuesI can’t believe how tight your slots are! You have great slots but they are so tight that you do nothing but lose. Your payout rate has got to be the worst. Why do you do this? Do you expect me to believe that this is all random? I’m not that gullible and know that the payout rates can be set how ever you want them to work. Loosen up, it’s not like you’re paying out any real money. I still feel the same. When are you going to start treating your paying customers like people instead of just big deep pockets that you can ripoff daily. The longer a person plays the less they will win, until all that they are doing is just not having any fun. You force the player to play huge amounts of coins to deplete their funds so that they must buy more coins if they want to play. Even a big win is quickly lost because no matter what games are played now, they will all be losers..Version: 4.67.0
✓ 5 StarThis game is great💕 Played it along time ago until my iPad wouldn’t update it Found it again a few weeks ago now I can play on my phone The only big bear I have is that every time I open a new chest there are no new bits for my collection Guess I will have to try harder.Version: 5.2.1
✓ Gift Recieve/Send IssueI use this game on Facebook version (desktop). Decided to play on iOS Tablet. Downloaded the app and linked with my Facebook. unfortunately I can’t collect gifts from friends or send out gifts to friends in this app. Is this issue possible to fix?.Version: 4.48.0
✓ Wound so tight you’ll be lucky to win a tenaThese game apps from product madness were great up until about a month again when some other person took over and wound them up so they don’t pay anything , has taken away bonuses and tips people sideways by falsely advertising special deals then charging the full price :/ .. you’ll be lucky to get 2 minutes play time on all four apps . Approx 20 secs per app is the average of what I have been playing at for ages . How ridiculous !!! Why bother . I’m mad because I like the games but they have made them so you can’t enjoy them even when you pay ( and pay a lot ) for the coins .. it’s just outright GREED !!!.Version: 4.12.0
✓ Total Rip OffI used to love playing this game was so much fun then started buying and this is the trap. Your payouts are a disgrace you aren’t even a real casino where you can withdraw your wins and weeks on end with little or no wins. Then they give you a VIP Elite Manager what a joke you are not treated any better and the free coins of 5 million twice a week is laughable used to get heaps more but even that is now minimal. Please be careful with this game it gets you hooked and remember it’s only a game you can never win or get a good run on buying coins. Also stop the pop ups telling you to buy if we want to we will. One thing l have noticed that if you get the coin spins you always miss out by one have noticed on more than one occasion reals spin by fast so you can’t win. Just beware..Version: 3.10.0
✓ Yea naGames become a bit of a joke and not a funny one. You sell coin packages for a fortune on a game you can’t actually win real money and if that’s not bad enough you pretend it is real and say you have run out of fake coin packages to try make people spend more real money to buy your fake coins lol come on you guys can’t be serious and your side games only left you get so far then stop giving out chests or what ever it is you need to progress and don’t say you don’t control pay out because toy represent the game so it is you your part of the game.Version: 5.2.0
✓ ChallengesMost of the challenges are impossible to complete. It makes you not want to even try because you just waste all your coins.Version: 4.69.0
✓ DON’T WASTE YOUR MONEY!!!Better off playing the real things, you will get more wins more features and your money will go further than playing this fake rubbish! I don’t understand how you can charge so much for such little coins and the win ratio is so low even though your not playing to win money. Seems to me it’s just take take take. App deleted!!!!!!.Version: 4.1.0
✓ Wins too infrequent and most often too smallHearts of Vegas has many many games, giving people options which is good although there are much too many and I end up playing only 2 to 3 on average. In some of the special items like the cosmic collection or whatever they’re called each time where you can end up with a grand prize, after getting many chests all the news etc. I have been playing this game for quite some time and have had only one chest to still find, and yet more than a month has gone by and I have not gotten that last chest, which would give me $1 billion bonus. I find they work many different avenues to get you to purchase frequently and all too infrequently award you reasonable points so as to not have to spend hundreds and hundreds often thousands and thousands to continue to play at any reasonable rate or frequency. in some of the games there are times where the bonus that gives you dollars is changed before it goes into the bonus round, and those changes are to a lower dollar amount. Which I find to be completely on ethical and unfair! Thank you for the opportunity to write a fair and honest review, Disappointed player.Version: 5.1.1
✓ Joke of a slots app that gives ZERO ENJOYMENTSeriously, spend money and you get nothing back, no fun, no extras, no bonuses, I bet 100% of my initial outlay that you tell me - which will be the 15th time by the way - that it’s all luck. If you answer in this regard you will owe me 125,000,000,000 in coins. Joke of an app that gives ZERO FUN OR GAMING EXPERIENCE FOR MOMEY SPENT. WILL BE POSTING THIS ON APPLE STORE TOO.Version: 3.10.0
✓ Good variety of slots and fun to playI spent a few hundred Aussie dollars on this game to get me started. I really enjoyed the variety of 5 Dragon games which are my favourite. Look I get it, the developers want to give you an interesting experience and which will make them money as well. When it came to my experience playing these slots, I noticed the higher you bet, the less likely you get a feature and a lower return you get. That’s disappointing. To be fair, in the early stages of the game, I got some big wins but that was after a long stretch of losses. A few times in 5 Dragons Rapid, I bet to the max 30 times in row and the loaded coins showed up 16 times but the hats did not spin once, not once and then I realised the game was loaded. As soon as I dropped the bet to minimum the loaded coins spun the hats to activate the feature but by that stage I was broke. Until that reality hit, I did enjoy playing but bet small. Don’t expect too much, the payouts can be tighter than a fishes a$$hole..Version: 4.51.0
✓ BLOCKEDHad been playing for a few months and then I got blocked and haven’t been able to get unblocked at all from my Facebook had put in a complaint and haven’t had a reply from them.Version: 4.37.0
✓ Your game is ripping me offYour game was my favourite game until the last couple updates now it’s Awful and just takes my money NO MORE you should be ashamed 🤬.Version: 4.71.0
✓ Great Games Not So Great WinsI play Heart of Vegas because it has games that other slot apps don’t have that I want to play. However I have spent a lot of money in this app. I would say around $500 at least over the course of 5-6 months and I have never been over 15 million. I play a lot of other casino games with the same betting set up and have well over 100 million in wins. I switch the games up trying to win more but it seems like as soon as I make a purchase I may go up a little bit but no matter what I play it just keeps taking my money. I literally do better at the real casino then on this app. I would love to give it 5 stars because I have never had any other issues but I just find the winnings kind of ridiculous..Version: 4.20.0
✓ So sad that you’re so greedy.Well I am almost ready to hit delete with this game. The person who wrote “Fun games, greedy developer” said exactly what I feel. My daily coins on the daily wheel will be 5000 or 8000. The game I love to play is Polynesian pearl. The first bet is 10,000 and then jumps up to 50,000 just for one spin. I have to wait all day just to collect enough coins and then spin only a few times before I’m out of coins. You suggest logging on with Facebook and collecting coins but what happens after you go through those. Then you’re back to the same small amounts on the daily wheel. Ridiculous! I do play Jackpot Party HD. They give you a daily wheel plus a 5000 bonus every hour and if you watch free videos they give you an extra 200,000 coins for each one you watch. I do this often and get to play their games for quite a while. So sad that you are so greedy. Why?.Version: 3.4.0
✓ Way too expensive to playThe cost of credits is outrageous- save your money.Version: 4.25
✓ What is happening?!Where the hell has the walking dead slot gone? Literally only played this app for it, may as well delete now..Version: 4.46.0
✓ Don't downloadAbsolute waste of money, the features are actually impossible to get, and the amount of coins you get from buying them with real money is shocking. Also I emailed them about some coins I randomly lost, and got no reply. DO NOT DOWNLOAD THIS MONEY GRABBING APP. *UPDATE* came back to give it a second chance, features seem just as impossible to get, and the amount of pop-ups trying to make you buy coins is ridiculous..Version: 3.20.0
✓ RubbishWhat a joke i was playing Queen of the nile new game started with 40k to 60k bets and was getting good wins and from 1 mill got it up to 28 mil which was great. Started betting a little higher which the next bet was 100k. i seen it wasnt giving any winnings so went back down to 60k bets and was paying well and giving alot of of free spins but i tried again and to see if i keep betting a 100k and see if i will get any free spins. u would not believe i was betting 100k bets and it did not give 1 free spins the whole 28 mill what a joke it ate all the 28 mill with no good enough wins and not 1 free spin and also at 100k it was controlled as u can see how the spins were spinning. It was giving a kind of a jolt half way though the spin on 100k but was not doing it on 40k or 60k bets. what a joke just took the time whole 28mill with not one free spin. Well done to whoever makes this game you are pathetic what a waste of time no more fun how do u supposed to bet bigger when u font even give a free apin when u bet big..Version: 3.19.0
✓ UselessThis is the worst of all slots.Version: 4.21
✓ Why not to playThis game is worse then a real life casino lol at least on there you can actually hit a bonus. This game is a waste of a time! The only way you win is if you spend real money on the game and even that isn’t enough. It’s hard asf to level up and when you finally get to a decent level all of a sudden the game wants to start a new season after one week and now you have to start all over again!!.Version: 4.53.0
✓ Finally, I’ve had it!Let me start by saying that I love this app. Great graphics, 1-to-1 digital replicas of real Aussie slots, huge variety and excellent gameplay experience. So, why, one would ask, am I deleting it a millionth, but for the last time? Because, this app (and the powers-that-be behind it) has finally driven me crazy with poor feature pays, looooong intervals between wins and horribly low free coin offers. The way it is, I can only recommend it to fans who are willing to wait weeks to collect a decent amount of free coins in order to have a 5 minute spingasm. If you think you belong in that group, by all means, go ahead. Otherwise, stay away from all the pain, heartache and empty wallets this greedy app will cause. Be warned by this poor wretched soul who was dazzled by this apps bright colourful lights and its fatal siren call..Version: 4.71.0
✓ Stay awayThis app is fun. It has a great selection of slots to choose from. But this is how its going to go for you. Ive played with 4 different accounts and it went the same way every time. When you first start you are going to win a great deal. Its really fun and you hit bonuses often and the payout is great. After a while though you start to win less and it will eventually take all your coins. The free coins with this app are a joke. The worst thing you can do is buy coins. When you do you will win often again. And it will last a while. Then it will take everything quickly. Buy more coins and win again for a while. Then it happens. You buy coins and win for shorter periods of time. The more you buy the quicker it will take your coins. You will always get a period of winning each time you buy but that time grows shorter each time you buy. They will tell you it is set up to play like a real casino but who really wants real odds on a game they cant cash out. Also if you do play the bet max button is conveniently located next to the spin button. It is really easy to hit it and not know until your coins disappear in a couple spins..Version: 4.50.0
✓ I'm Deleting it!I've been with them for about 4 years. Got frustrated and about to delete it just as soon as I get rid of the rest of my chips. The site is designed for people who doesn't mind buying chips. It's very hard to win and you have to lose millions (and I mean a lot!) to level up. I lost like 70 million betting 450k in no time trying to win and I was only level 22 I was shocked that I finally leveled to 23 after losing millions. Once I lost 50 million and I that's when I realized I wasn't leveling up like I do on other sites. Why? Because the site wants you to spend money to buy chips. Their bonus wheel is also set up poorly. Your lucky if you can land the bigger amounts because it seem to be designed against you! I've never bought chips from them so I don't lose nothing when I leave which is what I intend to do. There are so many other sites to play that doesn't design their games stacked against you!.Version: 3.2.0
✓ Complète wasteDon’t even bother with this app. The games are authentic, however, the “payout” is a joke, free games are minimal and if you finally get some, the return is practically nothing. The lightening link games are my favourite but I’ve rolled upwards of 200 times in one game and never got the bonus or feature. I’ve paid to buy coins, which are ridiculously overpriced especially with the conversion. And still nothing. I’ve honestly had more luck at the real casinos..Version: 4.48.0
✓ You’re too cheap & tight!!I do love your games, but why do you only give so little to your players? Most online casino games give 250,000 or more every hour or 2. You give 10,000 maybe a little more. When you feel like it you give 75k or maybe 100k. I know you say it’s the same luck as other casinos...no it’s not! I can buy millions & lose it in 5 min. And why are you so expensive?? Why don’t you visit other sites like Goldfish & DoubleDown where they value their players? You can learn from them! I deleted Cashman Casino which is your product because when the lightening freezes, which was all the time, your Product Madness customer service thinks I’m lying & they don’t reimburse me. Get them more training!! I’m about ready to delete HOV, too; it’s also my fault for keeping it. Also, if you don’t play in a day, you punish by not giving chips...’not yet achieved.’ Cheap & greedy! Change your ways!! Be more likeable! That’s my feedback!!.Version: 3.11.0
✓ Keep reducing offeringsDragon link machines had a minor jackpot of 25 million and mini of 5 million (when betting from 200k or more) which was great even though you rarely hit them. But randomly they dropped to 5 mill and 1 mill respectively. After queries and complaint told that the reduction was an error but now have been told it’s correct and staying at those amounts. Funny thing is 2 of the dragon link still have the 25/5 amounts 🤦🏻♂️. I loved playing these but this is the last of many things that have made me rethink this product. I had even purchased coin packages but not anymore! Why bother when all this developer seems to do is reduce the offerings. You would think they were giving real money away with the way they have run this app into the ground!.Version: 4.62.0
✓ Buggy game and very stingy on coins & bonusesThe game tends to freeze a lot and sometimes it won’t even load. The daily bonus of 600,000 coins would be great if most slots were not 36,000 coins per bet or more. It lasts you about 5 minutes or even less because this game is so tight with bonuses and wins. Don’t ever buy coins in this game either. They will be gone in a second because even if you are spending top dollar the coin packages are horrible. Also, I’ve seen during bonuses the reels land on a high tear symbol and immediately change into a symbol that keeps you from winning. If you’re going to cheat, your programming should be better so we can’t see how your algorithms are set to pay out the lowest amounts possible..Version: 4.57.0
✓ DeblI 100% agree with (debisnotin) and with (not so lucky Liz) they have nailed my exact thoughts! You can buy and buy and Heart of Vegas is the only ones receiving anything and you are not considered a valued player because you will not receive anything in return for your money. This way they can keep you paying! Beware! I have had issues and contacted VIP several times and told, “Great let me turn this over to the team”! 20 minutes later you get a reply saying, “ this conversation has ended”! Real good support! Not! I’m pretty sure no one is on staff through the weekend because you never receive anything worthwhile to play with and therefore you just keep buying small packages of coins which has been a total waste for me! I’m getting more and more frustrated with them and see that they have no morals or value you as a paying customer! It’s a shame because I do like there games and I know that I can’t always win but I really don’t know how anyone gets the big jackpots they claim to be giving out because I have not seen anything close to what is being displayed constantly throughout any given day!.Version: 5.8.0
✓ Heart of VegasWhile waiting for the update to complete I read some previous reviews and was surprised to find that others feel the same as Ido about this app. The coin package are outrageously priced compared to other apps and other Aristocrat apps. The reward bonuses are a joke hardly covers the minimum bets on most of the games. The game payout returns are awful out of all of the games I play this is the only one that requires multiple coin purchases for me to continue playing. I spent as much money on this app as I did in the real casino last year with no chance of getting it back. Also we’re bombarded with purchase pop ups which are very annoying. The games are fun but the money making aspect isn’t and takes advantage of retired people like me that like playing as an enjoyable pastime. Please as a courtesy to your loyal patrons rectify this issue..Version: 4.2.0
✓ Awful customer serviceI have been playing this game for years... and of course for the first time I was playing money dragons and the grand jackpot came up on my bonus... and when it came time to pay out the screen froze... so of course I never received the win coming to me... I contacted the customer service for help and they replied how they would love to help me and could I supply them with all the details.. so I did I even supplied them a screen shot of my win and then I received some generic reply on how to avoid my screen from freezing... I had only been playing the game for maybe 5 minutes when this happen... I have never had any trouble with my game in all the years I’ve been playing... so to me this is a bunch of bs that the one time I have a win over $200,000,000 coming to me the game freezes and doesn’t give me the win... I wouldn’t give this app a dime of your money cuz I know I never will again!.Version: 4.8.0
✓ MR CGood game. However pop ups drive me insane.Version: 4.52.0
✓ Why waste timeCosmic Collections grand prize of 100,000,000 is obviously a fraudulent offer or to be only won by those that purchase coins. I have just one more to collect in future fashions to complete the entire collection but HOV is making it impossible to win, I have opened so many chests with no match and now I am not receiving many chests at all. I played credits up to 500,000 and received no higher than a grand chest when I should have been getting the better chests. It was also possible to watch an ad every 15 minutes to receive a chest now that option has been removed, collecting the paltry 45,000 credits every three hours also would come with the option of receiving a further 100,000 if an was watched now that isn’t always available. If winning the grand prize is only available to those that purchase coins then it would be fair to state that and if it is not the case then I believe the game is fraudulent..Version: 5.0.0
✓ No value for moneyThe more u spend the less u play Over $300 in not even two hours $90 not even a free spin I’ve played all your games every day for over 6 years And my friends and family that I have introduced to these games play never buy coins and their wins bonuses are more than mine and they win jackpots I’ve probably had 3 major jackpots in over 6 years and their collects off the fan page Are biggger than mine I’m finding since I started paying for coins The less I win.Version: 5.1.1
✓ Please fixBeen playing this game for about 3 years. Was always very tight with pay outs. Even worse now. I haven't been over a mil in months. And i only play minimum hit's. Maybe get the feature once every 4-5 days. It is cool how they have real pokies but it's a scam. Have spent real money for coins in the past but NEVER again. It's a deadset joke. People please, if you want to give Aristocratic money, go and play a real machine at the club or pub. At least you have a very slim chance of winning REAL money. DO NOT SPEND REAL MONEY ON THIS GAME. Gready developers that make millions off the real thing! This game is wound up tighter than their real machines. Haha, they have an automatic response as soon as you write a review. "Go to blah, blah, blah and create a ticket". Please!!! Like that will change anything. You can "Help" by making it a bit easier to win. I would have thought you guys at Aristocratic would have already been making plenty of profits from ever day Australians..Version: 3.5.0
✓ Great and fun slots. Greedy developersThis game is great, if it wasn’t for the money hungry developers. You would have better chances playing in a real casino. If you were listening or cared about people’s feedback you would give higher daily bonuses and give out free spins more often..Version: 3.15.0
✓ Delete this App Now!!!I got free spins on the Buffalo Diamond game. When my spins were completed, total coins won was approximately 36,000,000. Long story-short: The game glitched and did not credit my account. I contacted support and was told because I didn’t take a screenshot, I will only get 2,000,000. Seriously!!!? I’ve literally paid cash out of my bank account for coins on multiple occasions, and when I finally win a good amount of coins all by myself, I don’t even get credit to play them?!?? I won the coins fair and square!! Just because I didn’t think to take a screenshot is not my fault that your App is nothing but a huge glitch! If I knew that if you guys weren’t going to credit my account with my coins that I won, then obviously I would’ve took a picture. I will be uninstalling these apps that I have with you guys and also letting my friends know not to download. I am a very unsatisfied customer and I will be commenting and rating this App on playstore. Just FYI, If y’all want to keep running, I think you guys should treat your customers a little bit better than this!.Version: 4.16.0
✓ Just crap ....Not sure what happened to this what was pretty good app....games are good but payouts are rubbish and very few and far between ...and I refuse to buy coins at those stupid stupid prices with no payouts....ridiculous !!!!! Lost me and I've been playing this for 3 years or more....deleted !!!!.Version: 3.1.5
✓ No funThe idea is to play slots for fun, but like so many other comments made this App really doesn’t give you much play time. Never won a jackpot, hardly ever get a feature....where’s the fun in that ? It isn’t like the payouts are real money. I am an Aristocrat shareholder it’s a great stock and trusted company - so why don’t you listen to Customer feedback and make this app more fun, reduce the amount needed to buy credits, generate more wins. Happy Customers will stick around, there are a ton of other pokie apps out there, it could be so easy to make this one the App of choice. Very disappointed you are not hearing the voice of the Customer and taking action from these reviews..Version: 3.22.0
✓ FAILS AS A COMPANY!WHAT A WASTE! I spend real money on these games purely because I enjoy the games however the apps customer service is awful! The games can crash during bonus features ad fail to reload thus you lose your bonus. They advise contact us with any issues however when in it comes to coins they just delete your ticket with no response. I have emailed 4 times regarding the same issue and every time the ticket gets closed as resolved.Version: 3.5.0
✓ Coins and jackpotsCoins are too expensive to buy especially in Australian dollars and jackpots should not have such a high limit to play otherwise your games are great and would rate it at 5 stars if these changes were made and should get coins every 30 minutes to make it more exciting These are not real coins and you can’t win real money so why are you charging such high prices for coins Have bought lots of coins in past but will not get sucked in again Coins are still too expensive you people are greedy it is not real money and you can’t win real money.Version: 3.5.0
✓ Don’t waste your moneyDon’t purchase any coins I was charged twice on my very first purchase. Had to delete app because I was afraid they will take more and after reading the comments I didn’t bother emailing them for help as it looks like they don’t help you when things go wrong. No never again!.Version: 3.7.0
✓ MamaDon’t tell them you spend too much money on coins because then they BLOCK you. Absolutely the worst experience!! Don’t waste your time downloading this app....Version: 4.31.0
✓ Hourly and daily creditsUnfortunately I rate this gaming site low. There’s not enough credits and bonuses to enjoy the games on offer! If your buying coins too expensive for NZers to buy.Version: 3.10.0
✓ Heart of VegasCan anyone please tell me why I am unable to collect my free coins. Each time I try I get a Facebook page up saying this page is closed. I’m not even on Facebook never have been never will.Version: 4.9.0
✓ Big DaddyIt should be illegal they way these casino games rip people off. You download the app, get free credits and win for a day then the app takes it all back. Take screenshots and watch the same repetitive icons come up all the time. This is not a game, it’s a program designed to make money for the developers. Then come the “buy chips adds”, why should I buy chips on a game that says “free game”? Then they tell you everyone has different luck but the same thing happens to everyone. BTW; your chips are way overpriced and if by some odd coincidence I should win, you don’t pay me back in cash. STOP SUPPORTING THESE RIP OFF APPS PEOPLE!!!!!!! I’m reporting this app to the better business bureau, I contacted there customer support only to get some moron tell me that the games are designed with a random icon generator. He honestly expected me to believe this load of donkey dung. These people will lie and they don’t care if you have a complaint. You’ll be told, “it’s your fault you lost”. Because if you didn’t play you wouldn’t lose. I reported them to the better business bureau, there already being investigated. They get many compliments on these ripoff games. I’m sure it will be there downfall by advertising it’s a “free” game . Just take screenshots and video of the game play, you’ll see the icons repetitive action. DONT WASTE YOUR HARD EARNED CASH HERE!!!!.Version: 3.1.5
✓ TaniaI find it a little tough to accumulate any credits. Mostly I’m using day to day bonuses and watching annoying adds. And I don’t like that the collectables are so spread out rather than finishing the easiest ones quicker and gaining the bonus. Thanks for supplying a fun free game though..Version: 4.69.0
✓ Blocked for being honest.I have been playing this game/app for well over 7+ years, found it in my iTunes games and enjoyed just relaxing with it. Well fast forward to a few weeks ago, stand up awhile playing one of my favorite games they have; had some fun turned in for the evening. Next day went to collect, low and behold could not get into the game. Contact support was told I answered a survey “saying I did not invite people anymore because I did not want to be responsible for any one becoming addicted to gambling “ they took it to mean I was addicted to gambling and blocked me. I have been in control of my life for a very long time and I certainly know how not to let a game control my wallet “thank you” I simply got tired of inviting people to play and getting fussed at about losing their money. So I chose not to invite anyone to any of these apps anymore. So for being honest I get accused of having a gambling problem and blocked. Way to go with your assumption. People will play what they want I just don’t want the blame if it all goes bad. I know when to fold them very well..Version: 4.45.0
✓ Just read it. All up to you how you take it.I love it and everything but lately in the last few weeks every time their pop up comes up, I go to cancel and “x” it out. It goes straight to payment I don’t know if it’s a malfunction or what not. paid quite a bit unintentionally and you can’t get your money back. Im sitting there trying to hit cancel then, this part is on my fault for having my pay through the home button and finger print. And I’m trying to double hit the home button to shut the game off. All in all... guess it’s for the good I just delete this. This is hilarious.... all of their responses is contact support. You can’t ever get ahold of em. When you do... the line goes blank. Yea I’m good with the review and I’m done. I hope you enjoyed my money I donated..Version: 3.2.0
✓ DON’T PLAY!! OR DOWNLOAD!!!I have been playing this app for over a couple years now on and off for the last year and a half mostly off . It never pays out big at all or jackpots they are if it dose it’s minor jackpots and on the rare occasion you are able to get a slightly larger jackpot , it will in no time at all be taken from you in a consecutive roll of continuous loses many times I’ve spun over 50 spins without even one win it’s a joke. If you have already downloaded it and played 90% of you would agree . But we all need to get together to stop this and force them to change the winning ratios or atleast have one in the program , by putting up negotiate , but factual feedback . I urge you all to right you negitive rewiews NOW!.Version: 3.11.0
✓ Do not download this game!!!The creators of this app are very greedy. You start out with a decent amount of coins and it’s pretty fun to play all the awesome slot games they have available. Until you run out of coins and it becomes nearly impossible to ever get enough coins to even play. 20,000 coins every 2 hours? Seriously? That’s enough for 2 spins at minimum bet on most of the slots. It is very likely that you will lose on both spins and be stuck waiting 2 hours for another measly 20k. The coin packages available for purchase with real $$ are absolutely ridiculous. $2.99 for 150k coins?? Is that a joke? That’s enough for 15 spins at minimum bet if you’re lucky. Do not waste your time or money on this app. There are a few other casino games on the App Store that are much better than this one. If you people would fix this game and allow for bigger and more frequent payouts, along with lowering your prices and/or raising your coin amounts on your coin packages, I would be a lot more inclined to actually spend money on this game. You have a very poor business model in place and until that changes, I will not be using any of your products or services..Version: 3.15.0
✓ FeedbackI love all the games I actually play them sometimes at the local pub, however the money runs out pretty fast and its trickier to win inthe actual bar pokies. 😱😩.Version: 3.5.0
✓ Children Gambling and Developer responsesLet’s introduce gambling to twelve year olds, right? Isn’t that considered a little too young? Children can purchase coins to use to gamble in the game. I guess that’s your business design, isn’t it? To manipulate children, because they are easy to manipulate, with their underdeveloped frontal lobes. Additionally, It’s very amusing to see developers respond to people who absolutely demonise this terrible game. They suggest that their is another solution to the issue, when the fact is that the developer and game IS the issue. Pretty evil in my eyes. Mine as well allow children to enter a casino. I know you will read this developer, but I know you will just look at the revenue and laugh to the bank..Version: 3.18.0
✓ The worst gameWere to start the daily wheel spin I only win enough to spin like 5 times and that only on some games most of the games you don’t even have enough to spin once and the 3 hours wait for 3 spins is a joke. I highly recommend you do not download this app.Version: 4.7.0
✓ CasandmollyLove playing the games, don’t have to go to the clubs or pubs to play them and I can’t wait for a new one that comes every one to two months. They are not money hungry like other pokies. I would recommend this sight to anyone. This is a second review, I played a game for 1 Hour and 23minutes before I could get the free spins, I think that is disgusting, I went through over $400,000,000 to win $5,230,00 if you keep treating your customers like that, you won’t have any. If you have plenty of money you can play the games. I don’t buy any money, I just keep building my free money that you give me. Third review I was hoping that you could put on Blue Moon on this site, love playing that one and I have a few friends who have said that they would be quite willing to put money down for that one. The pays seems to have improved as well..Version: 4.66.0
✓ Very disappointedI have played this game for years and once upon a time I would win a substantial amount to keep me playing for days if not weeks, my sister purchased coins and was rewarded by fantastic payouts but we have not gotten a decent win for a few years now, I know you make us run out of coins so we buy more but this is ridiculous! I have not had more than $20,000,00 coins that has lasted me a few hours as you take it all back with no features and very small payouts, I depend on saving up wheel credits and daily bonuses to be able to play for a few minutes, this does not give me an incentive to buy coins from you as I would lose it quicker than playing the real machines! BRING BACK THE ENJOYMENT !.Version: 4.67.0
✓ GlitchesNeed to fix because the game freezes when I try to open it. Have lost out on many bonus coins. I tap the notification (free coins) then it won’t open. But when I purchase coins oh it’s a piece of cake. No glitches there. Please fix. It is a fun game app. And no my internet is fine thank you.Version: 3.8.0
✓ Total rip offDo not play this game unless you have lots of money to lose. They conveniently put the max bet button right next to the play button which is very easily hit and you’ll lose all your credits playing the maximum amount. They reset the initial bet amount in each game to over a million so unless you check this you will just press away and also lose millions in credits without knowing till all your credits are gone and you have to buy more which is what they want. The original bet amount in every game used to be minimum of 10k and you could increase the amount higher which is fair and reasonable but now they have blatantly deceived players so when you complain to them about this issue they refer you to the game rules and responsible game play policy and have no accountability to the changes costing players. Then they will block your account so you can’t play and keep any credits you had which is stealing. Total unprofessional management bullies so save your money and don’t play this rip off app. They don’t care they want your money. Should be illegal..Version: 4.66.0
✓ Worst gameVery unfair worst game ever do not download.Version: 4.37.0
✓ I’ve played for a yearI don’t know what is going on but payout this past month has atrocious. I know someone will respond and say these do not differ from slots in Casino, but NONE of the machines are paying lately..Version: 4.18.0
✓ Pure dissatisfactionI believe that everyone gets the same response word for word so the developers must have made an automatic response system based off key words You developers really need to reevaluate the way you've made the game. First you must get rid of the $30,000 coins that accumulate after waiting 3hours and increase it to at least 300,000 because waiting 3hrs only to be able to spin 3 times or less because majority of the games start at $10,000 bet is ridiculous and not worth the wait. Second increase the wheel bonus get rid of the low figures like the 5,000 or $10,000 I mean really if I have to wait 3hours for a measly $30,000 coins it's complete and utter stupidity to wait a day a whopping 24hours to only receive $5,000 coins!!!! Come on .... fix these issues already!!!.Version: 5.2.1
✓ So boring now you can't winYou can never win anymore when playing this game, with a minimum bet of 10,000 you could go through 500,000 and win something 1 out of 10 spins and with those “wins” it would be only a quarter of what you bet and if you ever get free spins you won’t get much either there (if you get 10 free spins 7 of those won’t pay anything. It’s unfortunate because there are so many games to choose from and some new ones that look cool but this app gets really boring really fast, the games that look good and fun aren’t so fun when you blow through 2 million in 10 minutes while only doing 50,000 bets and I don't recommend ever using real money on this app because you will lose it all in 10 or 20 minutes because there isn’t any “winning” in this game, you are better off playing the real pokie machines at least you get to have a bit of fun and pays better haha and you can actually get money back. This app used to be so good until they got super greedy and made it so you couldn't win at all..Version: 4.51.0
✓ Very poor payouts!Extremely difficult to win bonus games or free spins, but they sure love shoving their ads in your face to get you to spend money..Version: 4.71.0
✓ Heart of Vegas - sadPuzzled by thinking of operators of this game. It has the potential to be hugely popular, great games, great graphics, etc, but seems to persist on shooting itself in the foot. I love the games but am finding it increasingly frustrating and becoming boring. Why on earth do you not pay better? The pay out ratio is almost ridiculous when the company doesn’t have to pay actual money out. I’m sure, like me, most people don’t mind paying REAL money for entertainment, but when there is very little entertainment to be had that payment of real money becomes the folly of a fool. But perhaps I am wrong..it may work for you. But I wonder for how long will it continue to... Same as above. Love this game but rarely buy. Odds are very bad..Version: 5.1.1
✓ Pointless gameI do enjoy the variety of slots on this app, they offer different slots than other games do, which is nice... the reason behind my rating is because I get to enjoy this game for all of a couple of minutes most days... and on a good day (which is rare) 10-15 if I’m lucky.. and I just like playing these games to kill time... You don’t get enough bonus coins to actually play the game for a substantial amount of time. The prices for the coins are far too expensive! I’m Australian and even if it was in AUD, it’s still far too expensive, and I don’t see the point in buying coins to be completely honest- just my personal opinion!.Version: 4.4.0
✓ Hard to win but fast to loseVery hard to win....so easy to lose...use to buy 33,000,000 coins or more but gone sometime in a few hours. Considering dumping this game soon. When I first started playing 33,000,000 coins will last a few weeks but now not even 1 day. So bad and cannot even win real cash but can spend more than playing real slots machines..Version: 3.8.0
✓ Why do I even botherYour payouts are crap and I’ll know what you will say there the same as the casino but unless you are paying me money back you are just ripping people off. You daily bonus don’t cover most games so with in a few spins your done unless you wait FOREVER to get enough then that’s still gone with in mins. Then you send email offers saying hey come back will give you 5 mil only to do it and nothing and then I say hey this didn’t work oh well those are limited time really 10 mins is limited hmmm just like winning on your game must be limited to. I swear I don’t know who these people are that are winning but pretty sure there bots. This is the last time I ever put you app on my phone and hopefully who ever reads this delete this app and go to a real casino where you can win real money and not spend 30 bucks on digital coins that are worth a fart in the wind..Version: 4.5.0
🙂 Heart of Vegas - Casino Slots Positive Reviews
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