- 31.3LEGITIMACY SCORE
- 35.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
S+ by ResMed App Complaints & User Negative Comments 2024
S+ by ResMed app received 64 complaints, negative comments and reviews by users. Have you ever had a bad experience using S+ by ResMed? Can you share your negative thoughts about s+ by resmed?
Please wait! S+ by ResMed Facebook comments loading...
S+ by ResMed for Negative User Reviews
✓ Now does not work at allNow does not work at all I thought by deleting and re-installing the app to fix some situation won’t even let me get into the app.Version: 1.3.0
✓ Connexion sur L'Apple Watch impossible.Fonctionne très bien sur l'iPhone 6, mais ne fonctionne pas sur l'Apple Watch. L'application de l'Apple Watch demande toujours de se connecter sur l'iPhone (logged in), ce qui est fait, mais impossible d'avoir accès aux données sur l'Apple à Watch..Version: 1.1.0
✓ Stopped workngI've been loving this app, but it stopped working about a week ago. I tried reinstalling but it won't start tracking my sleep anymore. Without the app the device is useless. Please fix!.Version: 1.3.0
✓ Can’t registerI have been trying to register for week, I get an unknown error every time. I have tried deleting and re-downloading, restarting etc. but can’t get past registering pg..Version: 1.3.0
✓ Terrible AppThe device works great, but the overall user experience is tremendously diminished by this terrible app. The UI is an absolute eye sore. One of the worst looking applications I’ve seen. If you can get past how badly it looks, then it’s pretty helpful..Version: 1.3.0
✓ App broken since iOS 13Since upgrading to iOS 13 last night, I am now unable to sync the data between the app on my phone and the ResMed device. From the app, if I press the sync button the sync will attempt to begin then after a few second the app will crash. I have tried to disconnect and reconnect Bluetooth as per the instructions in the app. I have also tried closing all apps and doing a reset on the iPhone. This leaves me with a device that I am unable to use..Version: 1.3.0
✓ Decent but why can’t I use my speaker?I like to listen to music at night, or ‘sleep sounds’ like the ocean. Every time I start tracking my sleep, however, my music immediately stops playing through my Bluetooth speaker and my phone won’t even show the speaker as an option for use despite being connected to my phone. I don’t understand this and can not figure out how to fix it. I believe it’s something to do with the app but it’s frustrating because I can’t see a benefit for it. Other than that, the app works decently and the device reports my sleep data fairly accurately. If I could play my music (or the calming sounds offered in app) through my Bluetooth speaker I would do it in a heartbeat..Version: 1.3.0
✓ Not compatible with IOS 11Worked fine until the update. Now sync fails to sync every day. Silence from the dev so the hardware has effectively been bricked..Version: 1.3.0
✓ CrashesI have been using this for years with no problems. But with iOS 14.2 it crashes on start up. Now it’s unusable..Version: 1.3.0
✓ App doesn’t workWhen trying to make an account, I keep getting an error that’s says “The remote server returned an error (401) unauthorized”. Wireless!.Version: 1.3.0
✓ Good hardware; terrible softwareThis app isn't optimized for plus size phones. No useful trends or graphs unless you ask Resmed to email you a report. No environmental data (you have to log into their website (hosted on really slow servers) to see any of that. Doesn't register light or noise except the most obvious sort. Anything coming from neighbors won't register. Needs to be something in your room emitting loud noise or flashing bright light directly onto device. So that's not really useful. S+ mentor advice is pretty generic and applies to basically everyone. Experience feels like "abandonware" -- not much love went into this app. I'd stick to the superior $2 apps out there..Version: 1.3.0
✓ Full of bugs. Avoid!This app is terrible. Worst experience ever. Way to many bugs. Avoid this app and hardware by all means!.Version: 1.3.0
✓ Great device, rendered useless by terrible appI love the S+ and the data it generates. It’s amazing, especially for its price point. But the app is so worthless I’m embarrassed for them. Shouldn’t they at least aim for parity with other alarm clock apps? Why ruin great hardware with such poorly designed software? Such a disappointment; I find myself considering abandoning ResMed for reasons that they could so easily have avoided..Version: 1.3.0
✓ Needs an updateThis app is in desperate need of an update. Many features are broken such as the relax to sleep skips during playback and the back script that is written over on several screens. The app should be resized for the full screen phones out now..Version: 1.3.0
✓ Won’t even load just crashes. Useless!!Failed.Version: 1.3.0
✓ Fix Login Issue!For whatever reason, the app will no longer let me log on! It keeps saying there is an error. Fix please!.Version: 1.3.0
✓ Poor appApp has not been updated in a long while. Connection to device often fails. No auto sleep feature. App surveys you before you can turn the device on to track sleep..Version: 1.3.0
✓ Bad first ImpressionFor starters, the app isn’t even letting me create a profile to even be able to connect my S+ Device.. I’ve tried multiple times, but every time I get the same “unknown error” message. It’s a real bummer… I had decent hopes for the device..Version: 1.3.0
✓ Another abandoning by ResmedAnother app and expensive product that is no longer supported. Seems like Resmed releases a product makes the initial money and stops supporting it. In my opinion and maybe that of the attorney general this is criminal behavior..Version: 1.3.0
✓ Needs an update for the latest iOSI have an iPhone X and the latest iOS, the app keeps crashing when I try to sign in. It’s time for an update!.Version: 1.3.0
✓ App keeps crashingI have been trying for days to use this app and so far I have been very unsuccessful. I downloaded but after entering my login info it crashes. I’ve installed and uninstalled still no luck..Version: 1.3.0
✓ Not let me sign upI try many time to sign up for the app and keep telling me several times that is an error and I can’t use it ... frustrated.Version: 1.3.0
✓ Cannot create an accountThis device is entirely useless, because I cannot create an account in the app. Very strange, given the physical product seemed well made..Version: 1.3.0
✓ FrançaisCet app n'est même pas en français. Je ne peux pas l'utiliser. Pour une société internationale, ça fait dur, Il est vrai que les américains pensent que le monde entier devrait parler anglais. Pas fort!.Version: 1.3.0
✓ Update PleaseThis app needs to be updated. It doesn’t support the iPhone X screen size and the app is no longer supported on WatchOS 5. Please update this app..Version: 1.3.0
✓ No customer serviceThis unit has failed to record more then it has actually recorded. It is a waste of money because there is no customer support. They are as bad as Apria. How can you have two separate scores for one night? When you do finally get someone they don’t know what they are talking about. Such as doing a factory reset on the Bluetooth only..Version: 1.3.0
✓ Garbage! Do not waste your time.This app and the device used to be awesome, but since the recent upgrade do not work at all!!!! Do not waste your time or money to buy this device or app..Version: 1.2.2
✓ Good Hardware With Bad AppThe S+ is a great piece of hardware that really delivers on what it promises. However, the backing app is clearly outdated and flaky; spontaneous logouts, disconnects, and slow start times. If the app was updated to meet current app expectations, this would be great..Version: 1.3.0
✓ Doesn’t workUsed to work, now the app stopped syncing and I reloaded it and it won’t let me log back in, gives me an error. Even tried to set up a new account and that gave me an error as well. Buy something that works instead..Version: 1.3.0
✓ Inconsistent reports and inaccurate when compared to other sleep analysesI may have slept a full night, yet the Resmed+ reports I slept only three hours. R.E.M. sleep findings of this S+ also differ significantly from other sleep analysis monitors. It is not validated so what can one expect...Version: 1.3.0
✓ Great sleep tracker, just an ok app.Update: This app kills the battery, the percentage breakdown in the settings app says it's playing audio even when I'm not using the sleep sounds feature. I wish the app was more optimized and efficient, the interface and the under-the-hood mechanics need this badly. Love the device, one of the only non contact sleep trackers I can think of. I only wish the app interface was updated for larger screens because the font is too big..Version: 1.3.0
✓ This app is corrupt.Apple needs to pull this app, and hold ResMed accountable. We the customers have paid money for the S+, and can’t use it because this app does not work. Start communicating with your customers, we are your business. -$$$$$.Version: 1.3.0
✓ Waste of time and moneyWant to waste your time and money? Buy the S+ !! The entire product hinges on the app working properly (which it does not.) apps require somewhat frequent updates to deal with bugs and the last time they updated was over 1 year ago. They clearly care about the customer experience! All in all, you can’t create an account and thus cannot use the device because an “unknown error.” Don't waste your time and money..Version: 1.3.0
✓ Great when it actually works.Very buggy. I’m losing sleep trying to get the thing to work every night. Takes a long time to pair every night and sometimes doesn’t pair at all. It’s also lost connection during the night. Won’t record any data if not connected. You’d think for the size of the darn thing it would be able to record by itself. Also the relaxing music and sounds aren’t that relaxing. The ocean wave seems to be just a loop of two waves. Definitely needs some work. But when all goes well it does give me good information on how to improve my sleep..Version: 1.3.0
✓ No longer worksResMed has dumped this product. Sorry if you shelled out money for it. They dumped it without warning and, now without being able to register, it’s a brick..Version: 1.3.0
✓ Worked well until IOS12After IOS12 update the device will no longer pair. Since the app as not been updated in many years I think this is abandonware now. They should stop selling the product..Version: 1.3.0
✓ Cannot Register with iOS 12.1.2I’m trying to register with iPhone 7 iOS 12.1.2 and getting error -“unknown error occurred” with dismiss option. Nothing happens after that and cannot sign in..Version: 1.3.0
✓ Can’t registerThis app doesn’t even let you register ? If it no longer exists it should be removed.Version: 1.3.0
✓ Crashes when logging inApp crashes every time I attempt to login. I'm hoping I don't now own a paperweight..Version: 1.3.0
✓ Log in problemI need to sync another device but the app will not recognise any of my email addresses. When I try and recover my password the message is address not registered . When I try and register the message is address already registered. I have a resumed S+ I can not use.Version: 1.3.0
✓ Still having issues with Blue Tooth, even after IOS and app upgrades0 responses from bug reports sent from App..Version: 1.2.2
✓ Would be perfect with a couple new featuresThe device is great and seems accurate. Would be even better if it provided a snooze feature or allow for setting multiple alarms at least. Ability to see trends in the app as well would be nice..Version: 1.3.0
✓ No longer supported/operationalWebsite gone. Cannot log in / register. Nothing works! Very poor for HW costing thus much! It doesn’t take much effort to keep things ticking over! Never buying ResMed again!.Version: 1.3.0
✓ Stopped workingIt worked great for a while, then the device stopped pairing with my phone. Bluetooth cuts out.Version: 1.3.0
✓ MyAir (support for Air Sense 10 removed)Support has been removed from the latest MyAir update for the ResMed AirSense 10. This app supports only the ResMed Mini. The MyAir app required an update today and the update doesn’t support the ResMed Air Sense 10 which was previously supported..Version: 1.3.0
✓ App won’t let me create a log inEvery time I try to create a new user profile, the app says that an unknown error has occurred. I can’t get past the sign in/log in page. Kinda makes the entire unit unusable..Version: 1.3.0
✓ Plus sized phones and iPhone X still abandonedThe Plus sized phones were released in 2014 (to date, 3 years ago) and are still abandoned. Also, on the iPhone X, announced in September and released in November, this app still does not fit the screen. I think that ResMed does not care about its S+ customers, even though they still sell it on their website for $130. Ouch..Version: 1.3.0
✓ LimitedWhile there seems to be some correlation between sleep score and feeling rested the whole device is quite limited. Why are data from the apple watch and my Resmed cpap not integrated? My watch knows how much I excercised etc. Why does one have to start and stop the app? Why does it need the iphone close by and drain its battery? Not enough information is provided on how the device actually works to identify the individual sleep phases. And no data about any studies to verify the devices accuracy could be found. I am glad I did not have to pay for the device..Version: 1.3.0
✓ Stopped working and no customer supportI used the S+ for almost 2 years then last week the app stopped working completely. Deleting and reinstalling App didn’t work, I can’t log in or even sign up as new account. They provide no customer help or contact information on the app. After I finally tracked down contact information on their corporate website the 800 number directs you to send email to an invalid customer service email address. Over $100 now completely worthless and very disappointing..Version: 1.3.0
✓ WtHNo longer able to connect? No website says it’s not safe, no updates on app. No where to contact anyone..Version: 1.3.0
✓ The new iPhone OS doesn’t work with ResMedOn November 24 Apple updated their operating system which no longer works with Resmed. Ive used it for years and now it just crashes on opening. Oh well, it was great while it lasted. All good things come to an end eventually..Version: 1.3.0
✓ UselessDoesn’t work.Version: 1.3.0
✓ Won’t even let me sign upThe app won’t even let me sign up. After I enter my information and confirm that my email is correct, it gives me an error message and it goes back to the sign up page. I tried downloading the app on two different phones and tablets and it’s the same error message. I emailed ResMed customer service but no response after several days. So I have bought the device which is useless without an app that lets me sign up....Version: 1.3.0
✓ Needs some workWhat may have been a great product, is hobbled by the app. Disconnects often and it’s layout leaves much to be desired. Looks like this software hasn’t been updated lately. Needs a rewrite..Version: 1.3.0
✓ Doesn’t support iOS 12.2 at allI’m unable to use the hardware because the software doesn’t work on my iPhoneX with iOS 12.2. I’m very disappointed..Version: 1.3.0
✓ Terrible appPoorly designed app with no forethought into how the end user might want look at their data. Wonder why they bothered at all. The device looks cool but doesnt do anything useful so you have to rely on the app which is usless. Be very wary about sending your personal data. These guys; Resmed and Sleepscore are using your data to sell you crap you dont need. Just another marketing gimick backed by Dr. Oz.Version: 1.3.0
✓ Bad serviceThe app has some buggy login problems. Website services are poor. Very frustrating. Not at all up to current standards for digital devices..Version: 1.3.0
✓ Good hardware - terrible softwareSoftware is just buggy. Screens that won’t scroll to the bottom of text etc. crashes often and needs more detailed information of what these things really mean. Great hardware but software needs work..Version: 1.3.0
✓ Great idea but doesn't really workGreat idea but it doesn't work on my iPhone 5s. I love the idea..Version: 1.1.1
✓ Requires hardwareMust purchase hardware for app to work.Version: 1.3.0
✓ Stopped working!!!Was working so well and I loved it but updated to iOS 14.2 and it no longer works on my XS Please update!!!!.Version: 1.3.0
✓ Where’s the update?There are a ton of bugs with this app. Great concept and it’s great when it works, but that’s rare. It often doesn’t play nice with my phone - it either crashes, freezes, or sometimes I can’t get the accessory to sync at all. The “Mentor” part doesn’t even work, I get blank pages. I used to get notifications and when I went to view them there was nothing there - now I don’t even get notifications. I also get no responses from customer service. So what gives? Did people just give up on this app? What a waste..Version: 1.3.0
✓ Doesn't pairThis app doesn't do the one thing that I hope it would have, pairing with my device. I'm not even sure what its purpose is..Version: 1.3.0
✓ PotentialThe S+ hardware and software combination has great potential. The hardware functions amazingly well, sensing key details of the sleeping environment as well as your level of sleep all without contact with your bed or your person. It apparently rejects irrelevant data, like that belonging to your sleep partner very well. After five nights using the S+ monitoring system I attribute it's shortcomings to the software. The app functions well with one key acception; it does not report all of your sleep data. For that you must go to a ResMed website which on Safari operates anywhere from painfully slow to respond to failing to load at all. Once the website's apparent issues are resolved I have few doubts that I will make great use of the system but for now it is difficult to recommend, even at a sale price of less than $70..Version: 1.3.0
🙂 S+ by ResMed Positive Reviews
S+ by ResMed works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact S+ by ResMed.
⛔ S+ by ResMed Problems
