Horseplay Real Money Games Negative Reviews

Horseplay Real Money Games App Complaints & User Negative Comments 2024

Horseplay Real Money Games app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using Horseplay Real Money Games? Can you share your negative thoughts about horseplay real money games?

Horseplay Real Money Games for Negative User Reviews

✓ Worst experience everWhen I first signed up the $10 free play went great and then it went down hill so fast. To the delays causing issues with stopping and starting when they were suppose to, to the glitches, the not very informative agents, to withdraws and trying to get credits. I don’t think there isn’t an issue I didn’t run into. When the game did try to run smooth it didn’t hit not one win. Over $12 straight and not a single hit. I had talked to so many agents I feel I spent more time talking to them than I got to actually play and with all of this there was no compensation offered or any real help except everything I had already tried to get their app and site to work. I am so disappointed. I feel like I was screwed and would have been more than happy to give it another try had they gave me back $5 free play or even could convert the $8.80 I still had on there into credits but that was to much as well. I don’t feel they value there customers at all. They shrugged it off like the issue was on my side and none on theirs. Each agent left out what I would consider critical information that very much pertained to what I was asking and going through. But for some reason could never say it and then the next person I would speak to would act like I should have already know..KiwifruitzVersion: 9.1.3

✓ Has a ways to goThis app has the potential to be fun and easy, but I must say it’s a bit too difficult right now and the horse racing part of it means limited payouts (if any but that’s not my main issue). The wagering process is far too tedious and means you often have to constantly stop and wager. It interrupts the gameplay experience. I’m assuming it has to be that way because of the horse betting powering the payouts. Also no built in support in the app, which creates an extra step for getting help. They have a phone but hey...who uses those these days?.TeinciloveVersion: 5.7

✓ Thought I Would Enjoy But MehThis is a great way to legally gamble in the US, you place a wager on horse races(you don’t necessarily choose who you bet on)and then you spin slots or play various other games to see what you won from your horse bets. It’s a great surprise factor but... I do not enjoy how I cannot make my own bets and see payout odds etc. I have lost quite a bit of money thus far and I do not like how little control I have on what I’m betting on. I wish you could dictate the bets and learn how to bet on horses and see the odds. I do not know much on horse betting either so a tutorial on what I’m betting on would be great. I’m giving 3 stars as I knew what I was getting into and it’s a decent idea, I just don’t enjoy how little control over the money I have deposited..TheGuy0018Version: 5.4

✓ Feels like a scamI played this app for a while, and would always seem to hit bonus games on every bet but the max bet, which was very suspicious and frustrating. It also seemed like I would win just enough money to keep coming back and break even, until I max betted and would never get back to breaking even. Anytime I got to ~$100 ahead, the games would go cold. The only reason I didn’t give one star is because the games were fun to play (until they take all your money)..Speakingfax8Version: 8.5

✓ Much better casinos out thereThis casino is for real money which makes it really unique and cool and I love that. However the games are very poor compared to the slot casinos that are out there that are just for fun but no money. If this casino offered the games the other App Store casinos offered and still kept the real money aspect this would be the best app on the App Store and I am not the only o e who thinks that. However right now the games are boring and dull and don’t even play good on my iPhone. They glitch like crazy and the program is always crashing. The idea is there the execution is poor..Frost ohanaVersion: 8.5

✓ Fun Games, Tight Slots; Poor Technical SupportB•Spot games are fun! But, the slots are tight, so don’t expect a windfall here. A lot of the same people win their tournaments. (Winnings are based on horse races…do the math y’all!) Poor technical support: I’ve talked to them on the phone several times about the same issue…it went to a supervisor & the issue is not fixed! Their response- Call us again! Seriously, I don’t want to talk to you, because you CAN’T fix it…your technical support is a Joke!!! There are other slot games out there, so until this place ups their winnings & gets real technical support…pass this game by! (*** Update: they say they have great tech support- hardly! I’ve talked to supervisors 3x! All you do is sit there on the phones taking the same information! Perhaps it’s time to hire tech professionals that know what they’re doing?).Loveofmusic2Version: 8.5

✓ They refuse to handle a situation for over a year nowSo I deposited $400 and eventually tried to withdraw $400. They sent me a check that bounced and then eventually they claim I tried to cash the check twice. I wouldn’t commit check fraud and go to jail over $400 dollars. But their computer system HAS to be correct like nobody can make a mistake right? I kept in communication with them a dozen times. Emails and phone calls . They say they’ll get back to me and call me back but they never do or want to handle the matter. I will be reporting them to the proper gaming authorities if and when I never receive my money back. These people should be shut down and STOPPED. Do not do business with BSPOT!.TucksDad9495Version: 8.8

✓ Winnings are little to noneThere is always a catch. The company needs to get paid, so how? What you win will go into a separate category which cannot be spent right away. After your deposit is in and you start playing your deposit slowly drains to 0 dollars. What you win goes into a separate pot. You can always reload your bet by what you made. It’s rare to have more than you put in. Again the company must get paid. I won 30 bucks once and that was the biggest pot. I spent 5 bucks to win 30. It’s fun if you have money to blow but, don’t expect anything out of this other than a quick thrill..Justin6796422Version: 5.3

✓ Great game but…Ok so like most people i was skeptical at first. Here’s the pros and cons that I’ve noticed: Won some, lost some like any other casino I’ve been too, but mostly won. Which was a plus since I’ve lose more then gained at other casinos. However, I figured out quickly that’s the lure. At least in my case any way. Because the con is after i cashed out $80 now i can’t seem to win anything at all any more. I’m putting a lot more than what I’m winning ever since i cashed out. So i would say be careful with how much you dish out because it’ll eventually be like just any other casino that take more than they give.Deegamer86Version: 8.4

✓ This company is a jokeWe sent the email to withdraw 67 dollars off my account an the money disappeared from the account then got 2 20 dollar transactions hit on my bank account witch put it in the negitive an we call the customer service an pretty much got told there’s nothing they can see or do about it so not only got stole from from my bank account my winning money I had just got stole an now they can’t see that there was ever any money on my account this game is a scam do not put your bank info into this app it’s a scam an just wants to steal money from you what happen to honest people in this world everyone just wants to steal from you very upset.Nicholeoakley24Version: 7.0

✓ Odd Winnings / bad promotionsWhen I joined this app the $10 bonus was definitely a help because I was skeptical about the app. Then I started adding $10 back to back, but I didn’t get any other bonuses for depositing & some of the slot machines are too laggy & not worth risking the money. I was still stuck at winning $40 then using the $40 to get $20 credit and then repeat. I wish it had bonuses for the amount of times you deposit back to back..Its Ty TyVersion: 9.1.6

✓ Payouts inaccurateAlthough they game payouts are supposed to correlate to the respective horse eve bets placed, I’ve been tracking the results and they are not accurate. Still waiting a phone call from their customer service line to explain the payouts. When I first asked about them, it was about the horse bets, but now that I’ve analyzed the bets, last person told me that the payouts are based on my bets compared with other players in this platform. That’s not how horse betting works and I feel like it’s a scam. I could wager a lot of money on here if it was transparent and fair. It’s too bad because the game payout aspect is a great idea..AntiquitechVersion: 8.5

✓ B Spot- Manipulating the system..... Fraud!I wouldn’t even give this a one star! After you deposit your money in there account they literally tell you “___$ is in you account, see what you have WON” won meaning past tense, meaning that they already know your winnings, if any at all. So to me that’s not slot play that’s the luck of the draw play. And I could go on about this site. But I don’t want to sound like a hater. You know I don’t mind losing money I bet on, Ive been doing it for so long. It’s when you feel you get cheated repeatedly, that’s when you have to be a whistleblower...... so I guess congrats to B spot. You sure found a way to manipulate the system...... won’t be with my money anymore. And hopefully not anyone else’s.ThrowingawaymoneyVersion: 8.0

✓ Warning- Do Not DownloadI have deposited about $500 or more since getting the app 2 weeks ago. The app closes out on its own mid spin. The app glitches and spins won’t stop for minutes and the games glitch as well. All in all it seems very shady and I contacted BSPOT about it. They only made excuses for why the app was having problems and they accepted 0 responsibility. I told them that these types of consistent problems undermine the integrity of the app. They stated the app didn’t have to function properly because the payouts were predetermined. They told me they would escalate this to a supervisor. I continued to use the app and the supervisor never called me back. All in all, this app is not worth downloading, the payouts are thin to none. BSPOT is not a client oriented or customer centric company..CamilaAshVersion: 7.0

✓ Rude Customer serviceThis casino onlineCustomer service is very rude they don’t believe in taking care of the customer no matter how much money you spend with them they try to pretend like they are helping you but they’re not I just had to remind the customer repThat satisfying a customer should be the main priority not making them feel like you’re not helping them at all you’re being rude and I’m going toLocate the corporate office and report this the date the time the phone call I have all that recorded I’m spending hundreds of dollars and getting rude treatment I don’t think so.Chyna🤫Version: 8.5

✓ Don’t do itOn my birthday I was given money I was feeling lucky and since my birthday was on the 7th I decided to pick an app to play for some money I was told to send a picture of my identification I did then after that I was told to send in mail with my name on i sent that as well then I was told they would get back to me 10 days past I’m thinking I’m going to play some slots I go to the app it still did not let me play I called and talked to a operator he tells me looks like you need to send in a bank statement I said I did I just covered up my account information but my address and bank name was visible , the operator then ask me to open my bank app and take a screenshot and email it the customer service was not good and it’s just to muck to work nothing like a real casino just a waste of my time I would never recommend the app to anyone not even a opp 👎👎👎👎👎.Money45mikeVersion: 8.5

✓ Perfect gambling game but ONE FLAW!I love this app and I I say you can trust them. You have to see your account history to understand how the whole losing/winning money works. I’m giving it 3 starts because the games are fun and the concept is neat BUT I feel like we should have control on how many horses we bet! If you’re reading this please read carefully. The app is run by real horse races the only problem is you have no control on that part of the game. I have spend $10 and that was spilt between five horses and I have also spend $10 and it was spit between just two. You can easily guess which one I won more money on. I have also spend $20 and seen it spilt between several horses and also spend $20 and have it only spit between 2. I hope you see my point by now. I SAY WE SHOULD HAVE MORE CONTROL ON HOW MANY HORSES WE BET WITH OUR MONEY!.Chickenpie462Version: 5.4

✓ Do not trust this appI tried this app and it actually had me think i was gonna make some money but i was a bit skeptical so i cashed out on 30 bucks(which i couldn’t do until i made a deposit) and now a couple days later im getting a email from them saying that my bank didn’t release the funds to them and putting my withdrawal on hold and now i cant even login into my account. I keep getting a “wrong status response” error and when i try to login through the browser its saying my login information is incorrect which i know 100 percent it isn’t. I go to reset my password and they never sent a link to do so. I am very unhappy as i am already struggling with money and this was my last resort. I honestly can’t believe anyone has the heart to do this to people..Xz3ro0Version: 9.4.0

✓ CrooksThey have a 24/7 support team number that has a 24/7 voicemail saying it’s closed. They don’t let you withdraw funds, the money “disappears” while they are “processing/reviewing” your withdrawal request. They ask for all kind of documentation for you to receive your money only days after your initial request and after you get quite about it…Overall complete dumpster fire of a customer service department. There are may complaints about this if you scroll through reviews, always with a snide answer and no one getting their money. Prove me wrong B-Spoke, pay me my money..Strat1204Version: 9.1.3

✓ I pay And play and it seems like the spot matches your wins and never let you get aboveHey I I pay and I pay I play for recreational and be spot should see this no thank you promotion no birthday promotion no nothing promotion just refer a friend it seems like they just want money money money I have yet to seen any kind of bonus ever ever ever thank you guys very much be spot out of Los Angeles I guess would be nice to keep your customers going with a promotion, a free play once in a while I’m sure you guys ... deposit $20 I might win $16 and get my money back but the spot always comes out ahead and then they let you win win but they keep on taking taking a little by little I have yet to see you thank you I have yet to see if her birthday promotion I have yet to see any kind of FreePlay or anything.HuggggggsyVersion: 8.0

✓ SCAM.. HIDDEN FEES.. STEALING MONEY & BANK ACOUNT INFODeposited $20 in the bspot account which they quickly withdrew from my bank account. Won $2 on my first spin then straight down to $6 that I couldn’t turn into chips to play with again. I decided to cash out the 6 bucks because clearly it’s just going to keep eating money. I had to email to withdraw the funds and then wait a MONTH for the 6 bucks to be returned to my bank account. Then I get hit with a withdrawal fee from them for taking my money out of bspot. I have $5 in the bank account I used for this app and that’s all I keep in that account to just keep it active and got hit with a $37 overdraft fee for not having enough funds to cover bspots “withdrawal fee”. So to sum this up played with $20, lost, withdrew $6, and it cost me a total of $57 plus whatever the fee is that they’ll try and take out again from my account for withdrawing my money on this APP. This should be banned from the apple store. DO NOT DOWNLOAD!!!!!!!!!!!!!!.!!!!!:;()!!!!!!Version: 5.7

✓ DisappointedDo not waste your money, I was very excited for this app. At first I deposited $20 to my account. Everything went smooth but it got sketchy. I won $8 and I thought okay I had enough fun, so I decided to cash out. It would not let me cash out, the app is confusing at it is so I called the number. The representative immediately hung up on me so that’s another red flag for this app. Also all the money I deposited is being processed??? For what , it’s my money . I’m very disappointed on how this game turned out and I’m contacting my bank for my money back ..Hello1234zVersion: 8.8

✓ Not comfortable with the info they demanded from me to start my accountI’m VERY suspicious about this app because of the info they demanded from me to complete my Acct set up..... First off, they required this info from me, but not my friend who joined so that is VERY SUSPICIOUS. Then: I started my account through the app, which included my full name, mailing address and phone number, and last 4 of my SSN. Then to complete my set-up process they said I had call .... so I did.... Then they asked me for my full Social Security number, which I found odd but I gave it to them anyway. They put me on hold while they “looked me up”..... then they requested I send them a picture of my drivers license/ID! This is where I stopped. I find it highly suspicious they required all this info for me to spend money gambling on their app. Every other app that I have paid for allows you to connect your bank Acct or cc and pay all kinds of amounts of money to the app, without needing this kind of info. If they had requested only a copy of my drivers license, fine. Or only my SSN , fine. But requiring both!? No way, not ok. Don’t give them this info if they ask you! No one needs all this info for you to spend money! It Is all the info needed for someone to steel your identity and screw your life over! And who know how good their security is for this app, I doubt it’s very good so it is probably very easily hackable..Kristinaaa143Version: 7.0

✓ Don’t do it!So I am quite disappointed in this! It is a casino so don’t expect much.. I have stupidly put just over $1000 in this stupid thing and while it does pay me never more than $50 and I bet anywhere from 25c to an entire $134 in $1-$5 bets and did not win a thing!!!! Not only that but while I was playing the lucky wild 7’s (I’m sure it did not hit anything) it had landed with the game symbol which is a 5x multiplier with the 3rd being a triple 7 at $1 a bet, as soon as it landed it glitched and said no internet service.. like I had been sitting in the exact same place chair and all for 2.5 almost 3 hrs at a dance recital and not 1 single time did it ever glitch, nor has it and I’ve been in Wyoming with no service for the last 2 months.... save your money.19dirt90Version: 8.2

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