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FITIV Pulse Heart Rate Monitor App Complaints & User Negative Comments 2024
FITIV Pulse Heart Rate Monitor app received 46 complaints, negative comments and reviews by users. Have you ever had a bad experience using FITIV Pulse Heart Rate Monitor? Can you share your negative thoughts about fitiv pulse heart rate monitor?
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FITIV Pulse Heart Rate Monitor for Negative User Reviews
✓ Not greatToo many bugs for something you have to pay for..Version: 7.6.5
✓ One glitchy feature keeps this from 5 starsThis application is great, barring one feature - a major one, in my case - that puts this at 2 stars instead of 5. I worked with Support on this problem and at this point it’s a known, unresolved/unresolvable issue, not a config problem or user error. If the following feature is unimportant to you then definitely give this app a go! The “bad” feature: - Streaming workouts to your phone: This is the promoted feature that made me choose this app. The watch-to-phone connection is lost very often, causing the phone to display an error and not show the live data. Sometimes the connection is restored quickly, sometimes not for 5+ minutes The good/great working features: - Voice notifications: Great - you can choose which stats to be notified of & when you’re notified. Huge list of selectable stats - Live graphs are great - Tons of config options to customize your watch, individual workouts, HR zones etc..Version: 6.7.4
✓ Not quite what I wantedRemoving another star (down to 2 now), because it has decided to export my outdoor run today as a treadmill run of zero distance. I got this because I have an Apple Watch, but I wear reading glasses so can’t read the screen very easily when running. I like the colour coded heart rate zones, and the large figures in the display (and variety of things you can display - HR, pace, split speed etc.). What I didn’t like is that it doesn’t record cadence on runs, and it doesn’t record heart rate on treadmill workouts. There may be other things, but I these are the two I noticed as I use them. It means that I have to use a different app to get what I want, which is annoying, so I only use this on runs where I’m specifically aiming for heart rate zones. I’ve raised both of these via the feedback system. I’m not really a fan of the community side, sadly. Getting on for 50% of posts are just the heart rate chart from workouts (and probably half of those not even with a comment). In the app’s defence, it’s no worse than any other exercise site I’ve been on, it’s just not interesting for me to see that lots of random people have hearts, and got a platinum award for exercising 196 hours this month (there is currently only one “challenge”, based on points you get for each workout). I think it’s a relatively young app, and it has potential, but it’s not what I need at the minute, so I’ll probably revisit in a few months..Version: 6.2.1
✓ Totally love this app! (Before)Update: Still my daily tracking app but as other reviewers have noted, some issues have crept in. My number one complaint is that for at least the past year, the cycling summary is incorrect. If I look at my cycling mileage for the week, instead of seeing 70 miles it reports .7 I have written support several times with no meaningful answer. Two years ago the stats function was ****awesome****. Very easy to navigate and customize. Why I loved this app. Then it was “improved” and not nearly as easy. I like to look at weekly, monthly and year to date versus previous time periods. I can still get there sort of. I have stats in the widget (very helpful and meaningful) but I used to be able to have the same stats when I opened the app on the front page and do some quick comparisons. Without an accurate cycle mileage it is all a moot point and useless. Very disappointing. Stop with the new functionality and fix what is broken please. ******************** I have the subscription and love this app. I use it daily on my Apple Watch and iPhone. Mount my phone on the bike with FITIV and I track my ride all the way thru, track my workout, everything. Gives me great info to track my progress with every workout, across many different types. Highly recommend the subscription! Many ways to track - daily, weekly, monthly and yearly. No other app I have found offers this depth of info, extremely helpful for me..Version: 7.6.0
✓ Kind of junkThis app has a lot of potential and I’ll use it a couple more times to give it a chance. I stream from the Apple Watch to the phone. It took numerous attempts to get it working. It would just stay in the blue zone no matter how fast I ran. After about 15 min of messing about on the treadmill, I finally got it working (which was an extremely annoying way to start any long distance run). Then after accruing 308 points, I stopped and saved the run, only for it not to be saved in the log…. It saved all the useless 1 min test runs when it wasn’t working btw (even though I selected discard on those runs). Needless to say, it’s pretty much useless if that’s what it does. If it can improve and work as advertised, I’d give it 5 stars. I had 5G connection while running as well..Version: 7.1.2
✓ Want to like it but cycle miles aren’t showingI love the interface, the customizations , the watch display, etc. But the one item I want to see on the dashboard is cycling miles! It’s available in the list but when added, refuses to show any data though! When I look at individual workouts, the data is in the app. Mileage is accurate in the workout view. It’s also the same for cycling pace. Switch to dashboard and its blank - just placeholder dashes. I would like to be able to view cycling data in the dashboard view as the dashboard is extremely useful. All the heart rate and heart range data is absolutely gorgeous. So there’s so much to love here, except for the fact that my most desired metrics refused to display in the main view I hope to see. I contacted the developer 3 days ago. I received an email saying that they have a ticket on the item but have had no reply since then. I have reinstalled with no fix. Again, let me say if it would display the specific data I wanted, I would rate this as the absolute best app for cycling I’ve ever used. It beats Strava hands down in my opinion..Version: 5.0.2
✓ Good and badI like it because it allows me to stream my Apple Watch metrics to my phone in real time, and can also set up intervals while monitoring heart rate zones. However, I’m having a lot of trouble with this app pausing workouts while I’m still doing them. This is mostly when I use my watch and the watch locks for some reason, not the fault of this app. That being said, I just finished a workout set up through the phone app with a chest strap and was using the native timer app in the phone for a few rounds just to find out the app paused my workout randomly in the last round while in the background. If I didn’t experience all of these pauses I would use this app for nearly everything. If I can’t get around it I’ll look elsewhere..Version: 8.0.9
✓ Awesome auto activity and Strava uploadI wrote the below... and gave 5 stars now I realise that the app is glitchy... it fails to start activities and stops during start ups saying that you can resume but it never allows you to. Old version “It always annoyed me that Apple activity wouldn’t talk to Strava... now FITIV talks to both so I use fitiv for all my activity and let it do all the syncing! Well worth the annual price!”.Version: 5.1.2
✓ Get MyZone gym workouts into StravaWill sync workouts across from MyZone to Strava, but seems to pull a lower HR from your Apple watch. So I end up recording a workout directly on my watch to get accurate HR from the MyZone heart rate strap..Version: 6.7.4
✓ Maps (GPS) doesn’t work.I’ve tried every which way to get the GPS to work and create a route on a map and it simply doesn’t work on my Apple ecosystem. I can do it with other running apps (no problems) but this app really gives me issues with this particular area. Reaching out to customer support gets you a formatted response to “Please restart your device(s) including the iPhone and Apple Watch as a first troubleshooting step. Reinstalling the app from the App Store can also solve a variety of install issues including lagging, crashings, or missing data.” I don’t want to restart my watch and iPhone and reinstall the app every timed my before a simple workout. That takes too much time and NEVER have to do this with other running apps to get a map of my outdoor workout. Until they resolve this issue, they only get 3 stars from me. Follow up: This is a terrible app developer. I joined their FB groups and was kicked off of two of them due to me making negative comments about how bad this app is and confirming with other people about their own problems with the FITIV app, especially in the running exercise space. If you’re using it for running, there are so many better options. You can still use FITIV as secondary app (for the pretty graph)but I would not rely in it as a primary app for data..Version: 6.0.11
✓ Better than the Apple Workout appIt would be a perfect replacement but sadly it appears to be missing vital data when writing to the iOS Health database. Other apps only show sub sections of the data that the app displays itself and some apps don’t recognise workout sessions from FITIV Pulse at all. Have opened a ticket with support, but no response. I really like the customisable session displays on the watch though - much better than the Apple Workout app - I just wish it synced correctly so I could actually use it to record workouts..Version: 6.8.8
✓ Why won’t it work!!!So I got this app back when it was MoFit. I paid for the lifetime subscription. Since it has changed it doesn’t work!!! I have a pro membership, not sure what this means. But this isn’t the problem the big problem for me is that any work out I do won’t show calories burned, heart rate or intensity. Just that amount of time I work out for. This was hands down the best workout app and now I’m stuck with a product that is now more use the a stop watch..Version: 4.3.3
✓ Fine app, but not really worth premiumDecent fitness app. Tracks workouts without crashing. I like the zone display as well, but beyond that it doesn’t really add anything special to justify paying for it (I did use premium for a year or two). It also loads really slowly on an Apple Watch 2, and can a long time to find gps. The slow loading is why I finally just decided to stop using this app and just use the native apple workout app till I find another fitness app that’s worth the hassle. Lastly, while it works fine if your using either the watch app alone when I’m running, if I’m biking and can therefore have my phone with me, it has issues when trying to use the watch and phone app at the same time, especially if you switch out of the phone app even just for a couple of seconds..Version: 5.2.0
✓ Continually asks for reviewsNags interrupt usage - often disconnects from watch irritating stop the nags - another nag - another nag and again - another nag - another nag Another nag - new update faulty.Version: 8.1.2
✓ New changes terribleI have always loved this app and used it to record several things to help with my health journey with my Natropath. However recent change to the app do not have the graphs etc I have always used so I have lost the graphs and can longer use the app for what I want. Thinking of unsubscribing & deleting..Version: 7.0.2
✓ BuggyThe app has been great until just recently. I utilize my Apple Watch to start tracking runs. Later when I open the app to look at stats, I find that the app is still timing the run/workout that ended hours prior... definite fix needs to be made. Update: the app continues to get worse... thinking of canceling my subscription. The GPS is horribly inaccurate causing the app to randomly track obscure zig zags in my route when running, tracking the starting point anywhere from 200ft-1/4mi away with a sprint at my actual starting point, and recording my end 200ft-1/4mi away. I’ve done hard restarts on my phone and watch, reset my compass/GPS... nothing solves the problem. Major updates needed for this app to be worth paying for. Update: why does this app keep booting me out and telling me to upgrade to a paid membership?! Get you stuff together FITIV!.Version: 6.5.2
✓ No good for Apple Watch 3I’ve recently gone back to using an iPhone as I wasn’t happy with the Samsung phones or watches. I can’t afford a new Apple Watch so have been using my old 3 watch. However the app doesn’t work with it and even with the support team trying to help, it won’t show or record heart rate, which is what it’s meant to do. So, until the team sorts it or I can afford to buy a new watch, FitIV is not an option for me. Disappointing, but that’s life. Sincerely hope the team can fix it, though..Version: 8.0.5
✓ Cannot use since upgrade to version 6I used to love this app. But i cannot get it to work ever since the upgrade to version 6 The problem is that the app does not remember that I have already granted access to my Apple Health Data. Each time that I launch the app (on my phone ir on my watch), I am prompted to grant read-write access to Apple Health dats for “Steps”, “height” and “Resting Energy”. The app never remembers these settings and I am prompted over and over again to reenter the (multiple times every time when I launch and try to use the app). I always instal the latest updates, and have also deleted the app (both on my phone and watch), rebooted the phone and watch, and reinstalled. But the problem persists. As a result, I really cannot monitor progress record workouts with this app any more, despite the nice “bells and whistles” of the latest update..Version: 6.0.4
✓ Manque quelques donnéesBonne application dans l’ensemble mais quelques données que plusieurs autres applications nous donnent sont manquantes comme par exemple la température extérieure, le vélo ou les chaussures utilisés selon le cas, le temps de récupération, etc. Dommage car c’est une des appli les plus dispendieuses. De plus, certains des widgets ne fonctionnent plus du tout. Mais beau graphisme. En espérant qu’elle s’améliorera rapidement..Version: 7.6.4
✓ Awesome app but ...Hi developers. Love the concept of the app. In general it’s awesome. My biggest gripe is that it randomly disconnects from my heart rate monitor and loses the info of the work out. I don’t know if these two things are directly related but you would think that if it is recording it saves the information. Even if I check the app after ten minutes of it being down it would be good to have saved the work out. Then I can simply restart and go on. But currently I’m losing half or the whole workout and I don’t want to be constantly checking if it’s working or not. Can you help?.Version: 5.1.0
✓ Subscription let downThis app displays workouts and current data well, but it doesn’t offer much more than the Apple Watch activity and workout apps. It essentially displays all the same info in a different way and in fact is using the Watch and Health apps data anyway. For a one off fee I may have continued to use it, but for a quite expensive subscription fee to merely duplicate what is built in to iOS - Not for me..Version: 6.0.11
✓ Account problems not sortedLove this app and have used since 2017. Recently bought a new phone and updated my phone. The app downloaded from my iCloud backup. The app on my phone does not recognise my Apple subscription acc and has made a new acc. I have lost all my workout logs since 2017. I have emailed FITIV with screen shots etc but to no avail. Very disappointed. The fitiv app on my iPad that I also use in the gym is still my old acc which has all my workouts after paying for the annual subscription. Don’t know what else to do. Just have to look at other HR monitor apps. May just go over to polar app..Version: 6.8.2
✓ It's okI got this and purchased the lifetime to see my HR metrics during and after a workout. I use it with my MioLink at OTF and with a personal trainer. I'm guessing that since I disable the HR sensor on the watch and use the Mio my Apple Watch battery doesn't die as fast. The metrics compare to the OTF screen but the color zones do not - something I wish this app would change. Both OTF - MioLink Beat and Polar use a at rest zone of grey/light blue (warm up- zone 1), and there isn't a yellow... (I wish the zone colors were standardized.) at least the screen says what one I'm in... I'm using it on an original Apple Watch with Watch OS3 if that matters to you, & I have the small one. Update- app keeps closing mid workout and when I try to resume it, it doesn't restart or save.Version: 3.4.0
✓ Do you even care loyal customer?Are you guys serious!!!! I was with you guys since you just started, I paid for what you called ” Life Time Membership”, and introduced my friends to use this app. Now suddenly I'm just out and I have to start paying to use this? is customer loyalty means nothing to you?.Version: 7.5.3
✓ How accurate is the calories burnt?I’ve been using the app for a few workouts, and love it. Seeing my heart rate on the chart has motivated me to work harder. When comparing the calories burnt to my Apple Watch workout app, it’s significantly higher, double in some cases. I’ve looked online but there isn’t much information about this. I’m not fussed too much about this, but I cannot stream data from my watch to phone, it’s connected and have followed the instructions..Version: 6.8.4
✓ FITIVVerygood.Version: 7.5.1
✓ GlitchyThis app has a lot of potential, but I guess it’s like the others, that will get downloaded and then deleted. It is glitchy and annoying. It’s not showing the actual route I ran just a dot at my location with a long line extending through another continent! The distance on my watch at the end of the workout was less than what the app showed. In fact, for one workout I have had three different distances shown…one distance was on my watch when I stopped my workout, one is from the app when I was just finished and yet a different distance showed up later! Three different distances for one workout! Aesthetically pleasing as this app is, it just doesn’t hold its own..Version: 6.6.0
✓ WAS the Best workout trackerI do NOT like the new interface changes. I can no longer shorten a workout (when I forget to end it) or calculate my heart-rate recovery because (A) Time information no longer appears when you move the vertical bar to show heartrate changes; (B) Editing the time to shorten does not change the graph; and (C) You can no longer pinch the graph to zoom in. …unless I’m missing something. Below is my original five star review. I’ve been using FIT IV for several yrs to track various kinds of workouts, mainly advanced pickleball. I especially love the way it tells you how many minutes were spent in each heart-rate zone, has great settings & editing features, automatically calculates avg & max heart-rate, etc., and integrates with Apple Watch. Love it! Well worth the pro price..Version: 7.0.3
✓ Heart rate and integration is superbLove how I can quickly tap what I’m doing and it just guides me. Love this app, and started using it after going to an orange theory class, use it now for all things cardio, walking, Weight lifting.. so worth it! Still loving it like a year later best heart rate app hands down can’t give a 5 star because of a glitch but it’s deserves one!.Version: 7.6.2
✓ DisappointingI had a paid subscription, without issues, for years, up until recently. I started to get some odd workout readings (eg 24 hour walks) registering in Fitbit. These appear to have originated in FITV and were being synced everywhere else. As a part of troubleshooting I sought assistance from Fitbit, who suggested it was a third party app causing the odd results. I disconnected any third party apps to see what might be the culprit. Connecting FITV back, I got the odd results again. I reached out to FITV tech support, who first ignored my emails but after sending screenshots of the odd results, responded by saying it was a Fitbit issue, not their problem. Disappointing and lacklustre response to say the least. Especially as this is the only query I’ve ever submitted but received no actual support. I’ve now gone elsewhere.Version: 6.7.3
✓ Great well rounded appI began using FITIV looking for an alternative to Strava which I have used for years. Strava was great for cycling, not so good for running especially when using iWatch or Garmin watch. Frustrated I set out to find something better, something that could track not only running and cycling but CrossFit and HIIT/Tabata workouts. Boom 💥! Hooked. The app works splendid tracking nearly any exercise I do on my iWatch. I love the fact is gives me the ability to choose the calorie calculation method and allows me to make adjustments downward (as we all know that running for 40 minutes when you are fit does NOT burn 700+ calories😂). The maps generated by the GPS are awesome, the pace generator along with the voice feedback on pace distance etc even from the watch is top notch. The calorie burn once honed in is nearly spot on which I have not found on ANY other app and I have tried them all. The developers continue to make improvements based on the feedback which is far better than some of the apps I have tried. The closed group on Facebook is a lovely touch as well. Getting ideas, sharing ideas and cheering each other along. Magic again. Very happy with this app. Enough now that I enter the 2018 year saying goodbye to Strava. Hello FITIV.Version: 4.2.0
✓ Latest update is buggyWas good. Won't be renewing my subscription. Latest update is terrible. Lost all my exercise types had to re add them. When starting an exercise from watch it's a lucky dip if it actually records. The amount of times I have finished a long session to find it's not recorded it. If you use your iwatch to do anything there are now really fiddly extra steps that you never had to do and adds no value to the process..Version: 8.0.7
✓ The best . No question about it. But last update screwed you out of every optionSo o had the custom options and then updated and lost it all. No mention of that in the update notes so if you want to spend 60 a year for ever feel free. If I’m going to pony up I’m going to get an iwatch 8 and problems solved. Save your self the cash on the endless payments and get a watch instead. All the functions you want out of this app are included. I was looking for an app that would work with my chest strap heart rate monitor. Most apps are geared toward use with a watch, which I find are less accurate and waaaaaaay overpriced. This app not only lets you track workout metrics, has great user interface but of key importance to me, Allows you to customize your own heart rate zones. No more generic trash that most apps provide. I use a polar h10 and guess what? In order for you to have that feature you need to buy one of their expensive watches. Useless for me. Between my phone and the chest strap heart rate monitor I can key in on my zones and make sure I’m doing what I’ve intended to do whether that’s zone 2 or 4-5. Absolutely great. Tracks calories create custom workouts etc. a must have if you use a chest strap heart rate monitor. 10 stars if it were possible.Version: 7.4.0
✓ Keep losing my workouts in the middle.When I pause my rowing and resume it, it just exits the workout without even saving it. This is infuriating. I want a refund..Version: 7.3.0
✓ Great app but really bad support31st October 2022: Still no reply about why the new version no longer streams to iPhone. They just don’t do customer service, Update 25th October 2022: The new version no longer mirrors workouts on an iPhone. This is fairly typically of their updates. There’s no point contacting their support as they seldom respond once they’ve got your money. Original: The app does what it says on the tin but if you’re looking for information or support on any feature, I’d give it a miss and look elsewhere. Responses are virtually non-existent..Version: 7.1.2
✓ Very nicely designed but unfortunately not picking up heart rateThis app has a beautifully designed user interface and loads of user options but despite religiously and repeatedly following the instructions and the help page it will not show the heart rate from my Apple Watch on the iPhone app. Since this is the main reason for using the app I have to conclude it is failing at its primary function. Other apps are giving live heart rate data so the problem seems specific to this app. All necessary permissions granted in the health app..Version: 6.8.3
✓ Currently a lot buggier than it used to be.The app crashed and lost an entire hour of treadmill workout 😒 It’s been a long time since the old motofit app was prone to doing that. But at least then it used to find most of the lost workout when relaunched. I’ve now tried the watch app, and had a similar problem. However I was jumping in and out of a lot of different apps trying to find a lifting workout logger that works, and it did find most of the lost workout. Motifit had been my go-to workout logging app for a long time. If you can get it working as well as it was before it’ll be back on top as the best one..Version: 4.0.1
✓ Good app but some annoying bugsI’ve been using FITIV for a while now and it’s a great app that covers a lot of workout types. I’m predominantly CrossFit and kettlebells but I also go running twice a week. The fact it doubles up as gps with km breakdowns like a running app but can then be a heart rate monitor for other workouts is great for me. However, there are a couple of annoying bugs that almost made me switch or try to find an alternative. I hope the developers read this and fix the bugs so it will then become a perfect exercise companion. 1) pretty much every workout, the music stops playing. I listen to music and podcasts in my AirPods from my phone but every workout, at some point, the music will pause, meaning you have to swipe to another screen and play it again. Sounds small but if you’re in the middle of an Amrap or workout where you’re just trying to grind out the reps as fast as possible or as many reps as you can, it’s annoying to have to stop to do this. 2) a lot of the time, particularly on runs, it can take a while for the heart rate monitor to kick in. On numerous occasions, it says the first km or two of my runs look like I was barely out of a walk, reflected in the gps map when it appears like the first 1/3 of my run was barely even a warm up. In other workouts, you can sometimes swipe and swipe back again to “kick it in” but I’ve found it’s more problematic on runs. All in all, a good app but the bugs are really annoying..Version: 6.5.2
✓ Workout recording is greatI like the app, especially the workout component. I would like it easier to see when you log changes in your weight a graph or such to go back and easily see when those changes were..Version: 6.1.1
✓ Buggy1. Apple Watch often crashes when I start the workout. 2. GPS sometimes takes minutes before my Start button is green. 3. Cannot use app on my iPad as Restore Purchase never works. Not sure if I’ll renew my subscription, too many issues for my liking..Version: 6.7.4
✓ Thick with bugs and no supportI really wanted this to work well. The watch app is excellent and way better than the standard Apple app. But in other respects it's so poor in many ways: Leaderboards - sometimes working, sometimes not. Awards - I never get any despite achieving more than needed. The much promoted Career Mode is nowhere to be seen (although clearly some users have success with this) Support is none existent..Version: 6.5.0
✓ Good but freezes a lot at the momentI’ve had this app for a few years now but in the last couple of months, when I’ve gone to use it, it freezes when I select a workout half the times. Since I use this to play sport, if it’s not working by the time the game starts then I can’t use it for that workout. If this was fixed it would be a 5/5..Version: 6.4.6
✓ Mostly goodI use this app a lot and most of the time it’s decent but occasionally it does get hung up when I’m in the middle of an exercise. I’ve also noticed that I can’t use this app in conjunction with another fitness app to maintain tracking stability. If I’m using the Nike run app, for example, I can’t also use this app to see what my heart rate and other indicators and metrics are. I almost always get an error message that ends up closing this app down. And there have also been a number of times when using this app, that it seems to restart in the middle of me doing an exercise. It’s not always clear whether it was tracking the entire exercise session or if it actually restarted the entire session. It’s frustrating to have to stop the exercising in the middle of the workout to determine whether or not this app is working properly. I would prefer an app that consistently worked properly that didn’t end up interrupting my exercise events..Version: 6.8.5
✓ Fit1vAwesome love it , so diverse and complete , best fitness app out there.Version: 7.6.0
✓ Great appGreat app but have now problems with the apple watch starting or switching off since last update of the watch. Please fix. Otherwise it is worth five stars.Version: 6.7.3
✓ Didn’t sync properlyI liked the concept of the app and that other fitness apps synced with it HOWEVER, I wasn’t able to start any workouts with the app on my phone at all without a sensor. I had attached my Apple Watch and did all troubleshooting but it wouldn’t use that as my sensor. Had no problem starting a workout from my Apple Watch but if I created my own workout on my phone, it wouldn’t sync to my watch so I could start it. Tried deleting/redownloading/signing out/in/unpair/pair everything I could think of but nothing had it all working together. I’m not going to pay for an app that doesn’t do what it says it can which is disappointing as I really like the concept. If it worked, I would have stuck with it..Version: 6.6.0
🙂 FITIV Pulse Heart Rate Monitor Positive Reviews
FITIV Pulse Heart Rate Monitor works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact FITIV Pulse Heart Rate Monitor.
⛔ FITIV Pulse Heart Rate Monitor Problems
