- 33.2LEGITIMACY SCORE
- 37.7SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Denon 500 Series Remote App Complaints & User Negative Comments 2024
Denon 500 Series Remote app received 47 complaints, negative comments and reviews by users. Have you ever had a bad experience using Denon 500 Series Remote? Can you share your negative thoughts about denon 500 series remote?
Please wait! Denon 500 Series Remote Facebook comments loading...
Denon 500 Series Remote for Negative User Reviews
✓ A good idea, unrealised …The app starts up with a dialog box stating “This song may not fully downloaded [sic] from the cloud or may be DRM protected. Use the default music app to download this song from the cloud or upgrade your songs to DRM free versions.” and duly crashes. I wish this app would work. Behind the above dialog box is the hint of a virtual remote control for my AVR-X510BT. Update (v1.1.0): The app still "crashes" to the homepage..Version: 1.1.0
✓ SucksHate having to connect manually. Should automatically connect to Bluetooth when opening app.Version: 1.6.0
✓ Does not work with iPhone 7Previously functioned with my iPhone 6 but will not work with my iPhone 7. Given my setup, Bluetooth functionality is important to me....so seriously considering another product (and not another phone). Annoying!.Version: 1.5.0
✓ Cant get past bluetoothObvious bug. It connects through bluetooth. Music comes through but then…nothing. App just freezes. No menu. Nothing..Version: 1.6.0
✓ NOt goodNo working.Version: 1.1.0
✓ TerribleNot compatible with Roku televisions. This could be an amazing app given wifi control allows control without the need for the receiver to be in Eyesite (receiver can be in a closet or closed door cabinet). Unfortunately the app continually loses connection, can’t shut/exit the Settings screen and defaults to radio/tuner when you open the app/connect to wifi...sad.Version: 1.6.0
✓ Aargh!!Doesn't work!.Version: 1.0.0
✓ Pretty useless, maybe not the apps fault.The app seems to search for a connected device, if it doesn't find one, it displays a message that you need to connect one, the crashes back to home screen. The real issue is that the receiver loses the Bluetooth connection regardless of the Bluetooth standby mode. So in order to use the app, you must first connect your device through Bluetooth, the immediately open up the app. I should also mention that when you pair your device, the receiver gets set to Bluetooth input automatically..Version: 1.1.0
✓ DisappointingConnectivity is inconsistent. Switching sources causes connectivity drops. Quick selects don't work. Great idea, but serious tweeking is needed..Version: 1.1.0
✓ Can’t get past set up menuI did everything that is said to do on the set up menu. And when I tried to go back into the app, I keep getting a message about the song was not fully downloaded from the cloud or may be DRM protected. Use the default music app to download this song?.Version: 1.5.0
✓ Needs to be updatedVarious bugs and freezes present :(.Version: 1.6.0
✓ Connect To AVR Screen Wont CloseCan’t get the “connect to AVR” screen to close. IPhone 8, ISO13.1.3, Denon AVR-S510BT. Bluetooth connects, can play ITunes but the dam screen won’t close!.Version: 1.6.0
✓ One of the worse Apps...I linked my HTS receiver and after just a few seconds it disconnects and states that I need to reconnect (?) very difficult to pair and manage, not happy with it. UI and UX at an all time low, expected better from Denon since its regarded as a high end brand..Version: 1.1.0
✓ The FreezeFreezes up after opening . Not worth the effort to even download for free.Version: 1.7.0
✓ AVR-S500bt doesn't work with Apple devicesWhat's the deal?.Version: 1.3.0
✓ ArrrrrDoes not work with iPhone 7 even with current updates.Version: 1.2.0
✓ Device not supported (S540BT)This is supposed to be available for my particular model, and yet — it’s still showing as an unsupported device. Get it together, Denon..Version: 1.5.0
✓ Crash cityGreat idea, but app crashes every time after clicking initial read-me instructions.Version: 1.1.0
✓ Won't work at all!Says it's connected but goes to instructions after and can't get back to the remote app. DOESNOT WORK!.Version: 1.5.0
✓ Doesn't even try to workWas excited when I found this app that I thought I could with my new Denon AVR. I followed the elementary instructions and never could get the app to work. It crashes 2 seconds after start. Uninstalled and tried again. Same thing. App is a piece! Hope my AVR isn't!.Version: 1.0.0
✓ Can’t get past setup screenHas potential but I can’t move past setup screen even after I’ve set up the receiver.Version: 1.6.0
✓ Not workingThe app says I am not connected via Bluetooth. Meanwhile I am actually connected via Bluetooth with my stereo and playing audio just fine. App crashes immediately after this initial error message..Version: 1.0.0
✓ Almost bricked my iPhone XRWhen this app failed to move on from the loading screen, I just left it to decide whether to eventually run. Later, after turning off the receiver, the app was stuck on the connect to avr page where it described how to put it into paring mode etc. Trouble was, this page wouldn’t close, the app wouldn’t close and the phone wouldn’t do anything, even bring up the turn off swipe. I accidentally called the emergency line while trying to get the phone to turn off since the screen didn’t change from the frozen app. After managing to reboot the phone, I deleted the app and won’t try it again. It is not a huge loss - the AVR550BT works well without the app, and Bluetooth works like any other Bluetooth speaker..Version: 1.6.0
✓ UnacceptableI don’t even know how or why they put out this 1980s quality app. Such a disappointment. Why even bother? The bluetooth remote needs to be added every time you return to the house. Terrible!.Version: 1.7.0
✓ Still doesn't work...Update 10/27/15: Still doesn't work, does the same thing as below. I even executed "forget this device" in the settings app and re-paired. Am I doing something wrong?? Looks nice but continuously fails to work stating that I need to pair my device to my AVR and then the app crashes. I'm clearly connected and playing music wirelessly just fine. Please resolve this issue so we can actually use this app's features! Model: DENON AVR-S500BT.Version: 1.1.0
✓ Problems with appStill having problems with the app working. I pair my device then opened the remote. The remote works just fine if I turn on the receiver first, but I am unable to turn it on from my device. It keeps stating that I should pair the device that the avr and then then app crashes. Please fix this issue so I can use the remote features..Version: 1.1.0
✓ UselessApp Crashes right after opening. Useless.Version: 1.1.0
✓ Used to work great but..When I got this a year ago, everything went great. I just tried it today, and I can no longer turn my speaker on or off with the app. Not terrible, but certainly disappointing. The app keeps showing I need to connect to Bluetooth, but when I play my music, it works. Again, it works, so not a huge issue. They must have had an update. I’m afraid to delete the app and reinstall because of the issues I’m reading in other reviews. I guess a bird in the hand....Version: 1.6.0
✓ Avr500App crashes after hitting "ok" on the instructions for pairing and connecting. Please fix! iPad Air 2 iOS 9.2.Version: 1.1.0
✓ An giant piece of poopThat is it. Worthless app. Why even make it? Enough to make me switch brands..Version: 1.6.0
✓ Wack!!Can’t even control it from anywhere Then Denon Avr has no firmware update for the last year.Version: 1.7.0
✓ An I missing the point of this app?I want my phone to take over the duties of the (useless) remote control. Whilst I can control features of the amp from my phone, all audio capabilities on my phone are subsequently lost. Ie no sound from the phone ringing or YouTube videos etc Perhaps I’ve downloaded the wrong app?.Version: 1.3.0
✓ Please fix thisCrashes constantly. Tells me my music isn’t downloaded completely? If Denon isn’t going to support this app, they need to remove it from their list of features. False advertising!.Version: 1.5.0
✓ Does not workSame issue as many. Connects for 2 seconds then nothing.Version: 1.3.0
✓ CrappyThis app is half assed. Denon is a big company, I expect more. I mean, did anybody use this before releasing it??.Version: 1.3.0
✓ Instruction MenuI keep my phone connected and the app keeps taking me to the instruction menu. Doesnt seem to work..Version: 1.6.0
✓ Doesn't support s500btWhy?!.Version: 1.3.0
✓ Chalk up another for app crashUsed to work when I bought recover a couple iOS versions. Customer support? <crickets>.Version: 1.1.0
✓ No longer worksWasn’t a great app before, but it worked on my iPhone 6 with iOS 10. Upgraded to an iPhone 7 and iOS 11 and it no longer functions at all. Connects for a few seconds and then disconnects. Can’t stream via Bluetooth and it doesn’t work as a remote. This was one of the reasons I chose this receiver. Very disappointing..Version: 1.3.0
✓ Not goodDefaults to Bluetooth and switches to that input when I open the app. I would like to be able to control the default control. Every time I try to open it while watching tv it will kick me out of that input and I have to switch to cable/sat to get to where I was before so I can use the remote. It would work great if I had more control over how the app operates. There are no settings to allow you to make it work for your setup. They should be allowed to advertise this app with their receivers..Version: 1.1.0
✓ Stuck in ‘Connect to AVR’Worked okay originally now I can’t do anything in the app as it always set to connect to AVR when it’s already connected. I know this because I can play music from my phone to the receiver.Version: 1.7.0
✓ What a piece of xxxYou pair, you start, then few seconds and it drops the connection. To start again, the device reboot to reconnect, switch to something else and few seconds later it drops. With so many complaints from so many customers for so long and no fix. One would think the developer would have been fired by now but may be Mr. Denon himself is the developer. What a shame..Version: 1.5.0
✓ Always CrashesCan't even pair it with my receiver..Version: 1.1.0
✓ AVR-s500bt isn't supportedWhy are there only two other people that wrote any kind of review? And they weren't able to connect either..Version: 1.0.0
✓ Utter worthlessPlease see the review title for all you need to know..Version: 1.6.0
✓ WeakNot a very well developed app. Offers no widget option. Please update and streamline..Version: 1.5.0
✓ Bluetooth RemoteVery buggy..Version: 1.5.0
🙂 Denon 500 Series Remote Positive Reviews
Denon 500 Series Remote works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Denon 500 Series Remote.
⛔ Denon 500 Series Remote Problems
