- 30.5LEGITIMACY SCORE
- 32.0SAFETY SCORE
- 4+CONTENT RATING
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Denon Remote App App Complaints & User Negative Comments 2024
Denon Remote App app received 172 complaints, negative comments and reviews by users. Have you ever had a bad experience using Denon Remote App? Can you share your negative thoughts about denon remote app?
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Denon Remote App for Negative User Reviews
✓ Notoriously unreliable.Sometimes it works. Most times it doesn’t. No clear reason(s) why. Hugely frustrating. Don’t bother with it..Version: 3.1.8
✓ How can Denon have an app this bad??This app is awful. It’s delayed, it hangs up, it kicks you out etc. We’ve tried using it across multiple devices and all have the same results. Recently the app stopped working if the receiver was on wifi. Now we have to have the receiver hardwired for the app to even see the receiver. But even then, this app is flakey. What I don’t understand is how can a company, one the size and popularity like Denon can produce such a brick of an app. I’ve owned a few different Denon receivers over the years, and I can honestly say their quality has become worse and worse with every unit. I’ll be going with a Yamaha receiver next since Denon now owns the other brands I was considering. And, I’ll be using their musiccast app which most people seem to love..Version: 3.1.8
✓ App is crapWorked for numerous years but recently will not connect to my Denon avr 2313 CI..Version: 3.1.8
✓ Worked well then stopped workingI had this installed on my iPhone 7 Plus and it worked flawlessly. A month later, I’m unable to use the app. It will open and then it immediately returns me to the home screen on my phone. When I check to see what apps are still open, it’s there. Clicking on it opens it but then takes me right back to the home screen of my phone. Restarting my phone doesn’t fix the issue and reinstalling the app doesn’t fix the issue. My receiver has the latest update. Truly puzzling. It’s a great app but if I can’t use it, it gets 1 star..Version: 3.1.8
✓ Lost streaming ability from iPhoneOne of the best features about this app was the ability to steam your music directly from your idevice. This no longer works and I now no longer use this app. Also when it did work it was very sketchy trying to get it to stream to two zones at once. Up your game denon.Version: 3.0.5
✓ Great app but needs an updateThis older Denon app is great as it’s simple to use and faster/more intuitive UI than the 2016 AVR version. However it seems to have stopped working recently and really needs an update now. Hope one is coming soon.Version: 3.1.8
✓ DecentSadly with all the negative reviews, Denon has not improved this app. Understand Hardware constraints making the new Denon 2016 not compatible. But with all the older models out there, please update this app. There is no reason some of the functionality of the new app cannot be incorporated into this one. Please support your products Denon..Version: 3.1.8
✓ BuggyApp started having bugs. When you adjust volume it goes back up! Need more receiver options like menu of home button..Version: 3.1.8
✓ UpdateSeriously, 3 years without an update ? Not working properly with iOS 13.Version: 3.1.8
✓ Pretty GoodI use this app regularly. The app works as designed for about 3-6 months at a time before crashing. Usually unplugging the AV unit and plugging back in fixes the issue but once I had to uninstall the app and reinstall. I wish the developer would make updates and improvements to future proof the app but I guess a new flagship is available and is a pity for users of the old interface..Version: 3.1.8
✓ Fails to workAt first the app seemed to recognise my Denon Receiver but during an update on the receiver itself the app deleted my denon device name and it never reappeared. I tried deleting and reinstalling but to no avail. I can see why people rate this app so poorly. Going through the motions trying to get this app to work will drive you demented. Save your breath and stress levels by not working with this app. It’ll bring you nothing but misery..Version: 3.1.8
✓ Epic FAILThis is a complete own goal. When will Denon realise that people buy their kit not just for what's in the box but also for the add-ons? I bought my CEOL precisely because it was advertised as controllable from my iPhone or even my computer via DLNA. Unfortunately the software (both on the unit AND this iPhone app rubbish) is so buggy that it works only every so often, and when it does it's so clunky that the experience constantly reminds me how bad Denon are. Way to go. As soon as some one invests proper time and money to create a slick working App I'll definitely be buying their kit instead..Version: 3.1.8
✓ Stopped workingI downloaded the app because a remote did not come with my receiver when I bought it used. Now that I cannot use the app due to the firmware upgrade... I now have a very expensive paper weight.Version: 3.1.8
✓ Lag has become unbearableHas been a half decent app to use as an alternative to digging out the actual receiver remote to change things like the sound field settings. It used to respond immediately to things like volume adjustments etc. Now I’m not sure why it’s so laggy. Tried deleting and reinstalling the app. Restarting my phone. Unplugging and plugging back in the receiver. Power cycling my home network. The app must need updating to work better with iOS 11.2.6.Version: 3.1.8
✓ Doesn't workSeems to connect to my AVR-S900W but doesn't control it at all.Version: 3.1.8
✓ IOS 13 Broke the appCan no longer control my denon since updating..Version: 3.1.8
✓ Hate the new lookWhy can’t I have the power button to shut on or off. This looks awful and the buttons don’t work. Why have an app if ur doesn’t work..Version: 3.1.8
✓ MrThis app has to be used for the Denon Amp but the system is mostly problematic. I have had the amp for 6 months and nothing but dropouts, unreliabilty etc. I have spent more on equipment than the amp and still no improved outcomes. Terrible..Version: 3.1.2
✓ RubbishThe app has always been a bit flakey and half the time it wouldn’t find my Denon Ceol. But now it’s stopped working completely. Looking at the update history the last time was updated was five years ago. So I guess I’ll just to go back to the old fashioned remote control. Such a shame, as one of of the reasons why I bought a Denon Ceol in the first place was this type of functionality. Based on recent experience I probably won’t buy another Denon system..Version: 3.1.8
✓ App now not working with latest IOS 11.2.6Feel very fed up, was working great but despite latest firmware installed on my AVR 4000 it has now failed. Is Denon addressing this?.. they used to be suchlike quality company..Version: 3.1.8
✓ Continues to be a piece of junk, lousy Denon supportI have two Denon receivers, both wired (lab) to internet. This app has never been able to find either. A third party app (DeRemote) has no issues finding both of them. Attempts to contact Denon support was greeted with a general malaise with a combination of scripted answers with an 'I don't care' and 'the problem is on your side' attitude. They barely acknowledged that another third party app had no issues, proving the problem was not on my side. Denon support was lousy, so much so that I will be looking to move to another brand next time around..Version: 3.1.8
✓ Amateur design - horrible app - zero respect for DenonHuh? You can't make an app that works? Constant crashing, never connects? Embarrassingly bad. Makes your company look very amateurish.Version: 3.1.8
✓ Crashes as soon as I open itIt worked in the past, but now I open it and the app crashes immediately. DeRemote works flawlessly, which is interesting as it is a 3rd party app. Very disappointed with denon. Great sound, terrible support. I’ll likely look for something else in the future, a vendor that you may trust not just for the first year..Version: 3.1.8
✓ Never know what it will do or not doLousy app that sometimes works, sometimes does not and often brings me to screens I dont know what to do with. Often wants to bring me to settings instead of controls. I can often not turn off or on my receiver and it randomly stops working. Sometimes it won’t even find my receiver. By far this is the worst app I deal with on a daily basis. Do not buy a Denon receiver, if you ever want to use it via the app..Version: 3.1.8
✓ Worked initiallyWorked great initially then after about three weeks it would not open, I then deleted the app and downloaded it again. It now does not accept my IP address. Sort it out Denon..Version: 3.1.8
✓ Fix for app problemsIt worked alright at first, for a few months. The fix was to unplug the receiver for 30 seconds..Version: 3.1.8
✓ Did not work with Denon avr-4308This is a model that can be controlled by telnet. But does not have a HTML web control screen. So was of no use to me, Sorry if this is. Too technical for a review.Version: 2.34
✓ Stopped working suddenlyI have an AVR-3313 and the app on my iPhone 12 Pro was working fine up until a month or so ago. Now it won’t even recognise my Denon AVR. Please fix this Denon ASAP!!!!!.Version: 3.1.8
✓ Not working under IOS 13Please update!.Version: 3.1.8
✓ Totally uselessLike all others app from Denon it’s useless….. Take a look at Yamaha please or contact Apple to design something useful…..Version: 3.1.8
✓ DenonUsed to work great but can’t get it to work anymore.Version: 3.1.8
✓ Why bother?I know you’ll be tempted to download the app and just “try it out”, but let me save you the headache. It’s old, wonky and quite useless. It doesn’t always recognize your device and lately it’s been crashing. Still can’t figure out the logic of spending resources to make an app other than that it’s just a marketing ploy to get you to buy their internal product, still, they end up losing customers over frustration with it..Version: 3.1.8
✓ No longer worksA firmware update came to my AVR-X2100w and now the app no longer works or detects the receiver. Even after manually entering the IP address, it no longer connects. This is so dumb. Used this app for years without fail..Version: 3.1.8
✓ No longer worksWas a good app until the latest firmware update from Apple has seem to have broken it. It no longer loads up. Please sort this out Denon..Version: 3.1.8
✓ Rubbish DenonThis app is utter junk for my AVR-X1000. It does not even work now. Going to recommend everyone I know against buying Denon. They obviously care very little about supporting their customers post sale. Shame on you Denon..Version: 3.1.8
✓ App no longer launches on iPhone 8With iOS 11.3 on iPhone 8, app won’t launch at all. I tap it, it begins to open, then goes back to home screen. Have used app for years, quite convenient, worked fine until latest iOS update (so I assume that is the reason). Whatever the case, it would be nice to have this addressed so I can get back to listening w/o lugging out the remote and turning on the tv to navigate the menus. Please fix app so it will launch again (and yes, did power cycle my phone and delete and re-download the app—worked one time and then back to not launching).Version: 3.1.8
✓ Absolute garbage updateLatest update ensures that app no longer works. Well done Denon..Version: 3.1.8
✓ Used with AVRE400 - What Happened?!?!This app was very simple but gave me full control of my stereo. Never had any issues. About 2 weeks ago it wasn't even loading up, and now it can't detect my stereo. I've deleted and reinstalled the app. If there was an update recently, I beg of you to please fix this asap. My favorite feature about this app was that I was able to control the stereo from anywhere inside or outside the house. PLEASE FIX THIS!! Please!!.Version: 3.1.8
✓ App is trash!Hardly ever finds the receiver. SiriusXM has never worked since day one even after hours on end with denon support and SiriusXM support. Has no support with Apple Music besides streaming from a phone. Been battling the connectivity issue for years now. Finally have had enough today while having a Memorial Day party and unable to change the music nor the volume. 15 years with denon products... Bye bye.Version: 3.1.8
✓ Truly dreadfulSimply does not work with my 2200 AVR. The new app is no better either. I tried configuring with the IP address manually but still no joy. Utterly worthless..Version: 3.1.8
✓ An afterthought that doesn't workHave wasted a morning trying to get this to work. How can a technology company produce a basic interface that is so poor? Unfortunately Denon is the only company that makes AV amps so I am stuck... wait a minute....Version: 3.1.8
✓ POSSo disappointed. Rarely connects when everything else on my network works great. Software is so buggy. Just junk and I’ll never buy Denon again.Version: 3.1.8
✓ Might look better but....Well, on the surface it looks better, but now its connection to my AV is even more flakey. First it didnt detect my avr2312 so i typed in the ip. It connected but told me i couldnt use the media streamer because i used a manual ip! Stupid. It found my samsung tv and samsung bluray though, and allowed me to stream to them since i guess those products are much more solid at connecting to my media streamer. Went back to try my avr again, this time it found the avr automatically. I selected zone 2, usb, media streamer. It searched for my media player, told me it lost connection and couldnt connect. It actually lost connection to the avr as well, taking me back to the main screen. Tried again and it couldnt find the avr again (still found the tv and bd though). Il be using DeRemote, much better and worth the money since it simply works. For me it finds the avr every time, connects flawlessly. If i open another app and go back to it, it reconnects quickly and returns to where it left off. It also lets me select my media server, browse and play! Denon in general, when you roll out updates to the avr firmware, you should tell people why and what. When people ask for added functionallity you should listen and respond. The function might not be possible but an answer would be nice - case in point is the numerous people asking for airplay to be independent of the zone (eg zone 2 airplay, zone 1 tv). Maybe version 4.0 will come with better connectivity..Version: 3.0.1
✓ Keeps crashingThis has to be the worst app I have ever downloaded. Denon really have shot themselves in the foot, it'll be the last time I'll buy their hifi equipment. How they have the nerve to release this I don't know! Shoddy!.Version: 3.1.8
✓ Crashes all the timeSometimes wound load and if it does takes for ever. When accessing Music Library - crashes all the time..Version: 2.34
✓ Doesn’t workDownloaded it and it couldn’t find my new AV receiver. The solution of asking to put in the IP address is a bonkers thing to ask most people to do, most muggles have no idea what that is, let alone how to find it on a device. Sort it out Denon, your products are great but this is not worthy of you and your product team..Version: 3.1.8
✓ DissappointedWhen I originally got the Denon App it worked just fine. After multiple revisions, the App just seems to get worse and worse. It can’t find the AVR for a minute, then it wants me to back out, which takes me back to trying to find my receiver. I have tried other types of paths within the App without success. It just does not work with my receiver anymore. The only reason I give it a one: no zero choice. Update: I should not have to delete the app and reload the Apo, for the App to find the Denon receiver, yet time after time that is what I have to do..Version: 3.1.8
✓ Auro3D?I updated my 7200WA so I can use auro3D on my 5.1.4 system. Sadly the app does not propose auro3D in options. Please make app more stable and with all options from receiver. Also it seems my phone push files from dlna to receiver one at a time. So if phone goes to sleep music is off. Would be nice to send information from phone to receiver so received pull files from dlna as when I use the remote..Version: 3.1.8
✓ Always work fine till last updateWhy is my app not working anymore ?.Version: 3.1.8
✓ Pointless - simply doesn't workPointless - just doesn't work with iOS 10 Denon you are doing yourselves no favours ignoring this - I'll never buy another Denon item if this is the customer support provision..Version: 3.1.8
✓ Unstable AppThis App often loses the ability to find my Receiver. I have to unplug the Receiver, wait a minute, and then plug it back in; this usually fixes the problem. Recently, however, unplugging the Receiver did not correct the problem, and it turned out the Receiver somehow permanently lost wireless internet connection (even though my router was working fine). I had to unplug the router and plug it back in, and that restored the internet connection for the Receiver. In summary, this App is unstable and is always requiring my attention to keep it working..Version: 3.1.8
✓ App CrashingApp crashes on startup constantly. Needs to be updated..Version: 3.1.8
✓ Incredibly awfulI find Denon to be very good in terms of physical products, but this app is just embarrassing. Not even being scaled for the iPhone Plus, it hardly ever, ever works and is very slow on launch for a fairly straightforward app. This is in desperate need of an update or an entire new app all together. Sometimes it doesn't even find the hi-fi, or if it does it won't turn it on! Completely dreadful app..Version: 3.1.8
✓ What happennedThis app was good until they switch the scrolling mode to select the radio channels for those stupid arrows that give you only the possibility to look by page. It takes an eternity if the radio channel start by the letter W... This is stupid!.Version: 3.1.8
✓ Great when it worksGreat when it works. Useless when it doesn't! Mine is currently stuck in settings and I can't get back or get it to recognise my X2200W AVR.Version: 3.1.8
✓ Latest update no good.This app used to work pretty well 95% of the time. The latest update now works about 10% if the time. Bad..Version: 3.1.8
✓ Stopped working: please update appThis used to work well with an x4000 but has just recently stopped working at all (app appears to crash) with iOS 11.4.1. I’ve generally been impressed with the app and like Denon AVRs, but need to maintain life for older models given that you have very little choice but to update iOS versions..Version: 3.1.8
✓ App doesn’t work at all!!I loved this app, but now it won’t even open!! When you press to open the app it just shuts down and goes back to my phone home screen. The same app on my husbands phone does exactly the same!! Such a shame as we loved using this!! Please sort it out!!.Version: 3.1.8
✓ Pathetically poor effortThis app only supports NAS music playback on my AVR-X3300W, no other controls are presented, and the other ‘2016’ app doesn’t connect at all... very poor effort.Version: 3.1.8
✓ No update for 2 yearsSo Denon, I see that you have a new app out. AVR 2016. I have an AVR 1913 that is not compatible with the new app. That sucks but I can live with it. The real issue is that you have abandoned this app completely. That means that, since this app is not compatible with iOS 12 I cannot use it. What are you trying to do here? Force us to buy a new receiver just so we have a compatible app to use? Are you that stupid? Update the app to be compatible with the current version of iOS or release a firmware update to my 1913 that will allow the new app to work with it..Version: 3.1.8
✓ Total failThe new updated app doesn't even open on my iPhones. 4s, 5c nor SE all with current iOS. App simply crashes off screen. The amp worked with previous versions of the app and has been updated with latest firmware. One if the selling points for the amp is the ability to control from iOS devices but it's now a total failure..Version: 3.1.8
✓ ARV-1912I'm not happy with app update want app b for update back.Version: 3.0.1
✓ Can't find my demon.This app use to work great until I updated it now it can find my demon. When air play can find demon receiver. Not sure what they have done with update but they need to roll it back and redo it. Do not use this update. I have to give it one star as u can not give a zero star..Version: 3.0.10
✓ Not good enoughApps not been updated for three years, this is unacceptable. Crashes when you open the app..Version: 3.1.8
✓ Issues with UpdateSince the last update, there are severe issues with two zones. One plays as expected, but the main zone randomly maxes out, blowing out my eardrums and eventually my speakers. Also, the network source option has disappeared from the app. For me to play music from my phone, I must manually select “network” using the receiver remote. This app has become more work than it’s worth..Version: 3.1.8
✓ BlakerI used the app all the time. Now doesn’t come up with all the menus. Doesn’t work like everybody says. SAD! when connected all the options are music server?.Version: 3.1.8
✓ This is what happens when you let the competition design your productDid Onkyo design this to make fun of Denon? The other reviewers are correct in that this is not reliable. And the user interface seems like it's a game. If you are listening to something, and click on a page, it turns off what you are playing. Then you have to go through the steps to turn it back on. The you look at another page, and there goes your music again. If this was a game, it would be very hard to play. Denon should actually try their products before releasing them. This is NOT worth the free price; it's more work than not using it..Version: 3.1.8
✓ Terrible connectivityMay 2019 Update: The receiver does not keep the hard wire connection configured. This keeps you from using the app. April 2019 Update: I have figured out what is causing so much difficulty with the app. When the receiver gets a firmware update (which I just got another one that was able to confirm this) it forgets the wired network connection. Further, it takes some effort to get it recognized again. The steps required are under network settings go to Information (unless Connection is actually available). After it completed the scan check to see if Connection (one menu back) option is now available. If not then scan again. When it is you go to the connection type and change to wired (my receiver wants to go to wireless by default). It may complain that the cable is not connected, just tell it to scan for the wired again until it finds it. When done, the app can actually work! Used the star rating to 3 now. The fact that the receiver does not keep the configuration is a problem that should not exist. When it works it is pretty good. The problem is that much of the time it does not connect to the receiver. It isn't consistent about it either. What is also concerning is that Denon does not recognize past purchases and is building apps for new products while putting prior products at a lower priority. Denon, stop building different apps for different years of receivers and start using a common architecture and standard. Update: several versions later and Denon still can't find its own receivers, the foundation of what the app should do. Even with a dedicated IP there is no success which tells me the receiver is likely the issue. Update 20181225: I will never buy another Denon. The app is useless as it can never find the receiver. That is fine if you continue to use the old style of IR remote, but it is about to be 2019. If Denon was thinking that this was an obsolescence act, all it does is make me interested in the competition. My other receiver is a 2 year “older” unit who’s app works flawlessly..Version: 3.1.8
✓ Just doesn’t workWhy Denon is incapable of making appropriate and working app for us with AVRs older than 2016? Should we throw good working device in the garbage just because it is impossible from you to make a simple app that will work?.Version: 3.1.8
✓ Denon keeps breaking this appI wrote a review on 3.1.6. since it was buggy. Later they released 3.1.7. and it made a world of difference. Of course it updated to 3.1.8. Now I have the same issues when selecting albums from my Plex server. Not only that now my Plex server only shows up if I restart the PC program. None of my other items that I own have a problem with Plex. My Apple TV sees it, the Roku's see it. Denon, fix this!!!.Version: 3.1.8
✓ New update - now app fails to see Denon Music server 👎AVOID THIS APP I find playing music via a USB is extremely slow in fact unusable. I don't believe it's the USB stick but the app :-( can Denon recommend a USB stick that works ? Now latest update does not work with the USB stick I have and it did previously..Version: 3.1.8
✓ Doesn’t work on iOS 13Kindly upgrade the app it’s not working on OS 13 now.Version: 3.1.8
✓ Stopped WorkingThe app does not work anymore. Crashes and after a delete and reinstall of the app it cannot find my X4000. Manually adding the IP works but can't get any further. Worked fine before whatever the last update was. Oh well. Time to buy another brand of receiver I guess..Version: 3.1.8
✓ Doesn’t work at allWith the update of devices to IOS13, this app no longer works and crashed immediately when launched..Version: 3.1.8
✓ Ios13Still broken after ios13. Can we get a fix denon?.Version: 3.1.8
✓ Doesn’t workGood thing it’s free. Doesn’t even see my Amp, Says my IP is incorrect & I can’t be bothered resetting my phone or unplugging my Amp every time I want to use it. Really LAME Only gets 1 star cause I have to.Version: 3.1.8
✓ Fun if you like puzzlesFun for a while as you try to figure out how to reconnect after it loses its first connection and then actually input the denon ip address manually and it still won’t work properly. Fun if you are tenacious until you spend enough time trying when you have come to realize you have pulled most of your hair out and are now on your fifth shot of boze trying to calm down and it still does not work. If you like that sort of thing then this app is for you. Have fun..Version: 3.1.8
✓ Update broken-updateI take back my previous post. I shutdown both my iPad and unplugged the AVR for 30 seconds and reconnected it and the app began to work as it did before the update. However, in demo mode I could make a playlist, etc...but now I don't see how to set that up. I guess I got some playing around and researching to do..Version: 3.1.8
✓ DENON are you paying attention?This app is so bad it shouldn't even deserve 1 star. Users listed issues in other reviews so won't spend time on it. My question is.. Denon developers do you read these reviews at all??.Version: 3.1.8
✓ DenonBought 910w Denon receiver in feb2016, now it doesn’t work and can’t get it to update even though I can get internet radio through tv. App is appalling..Version: 3.1.8
✓ This app does damage Denon brandApp has got really good feature list and fairy good design. Big promise. Unfortunately it's got awful implementation in terms of reliability and performance. It does unexpectedly shutdown AVR. It simply can not work with Pandora refreshing list of stations in a loop. If app has association with Denon brand then perhaps PM may want to do something about it. Either fix it or drop it for good..Version: 3.1.8
✓ Custom settings went AWOLGood app, although today it has reverted to generic input names (CBL/Sat, Game, Aux, Media Player) instead of (TBox, XBox, Wii, WD TV Live etc). This happened after trying "Demo" mode. Zone 2 support with input and volume control is brilliant. Add a star if this bug gets sorted..Version: 3.1.1
✓ Great Product but the App is brokenI love our new AVRX1700H - an upgrade to our AVR3808 which we had for 15 years before the cat threw up into it and it squealed and died. The amp, not the cat! How can a perfectly valid and functioning IP address be “invalid”. Never got it working. BTW the cat is available to rewrite this if required. She couldn’t do a worse job after all..Version: 3.1.8
✓ It was good, now it...Both my wife and use it now it doesn't connect anymore. We've tried everything, restarting devices and router etc. please fix it..Version: 3.1.4
✓ Ne fonctionne plus avec ios 13Ne fonctionne plus depuis la dernière mise à jour.Version: 3.1.8
✓ Doesn't work!This app used to work for me and it was really the only way I could control the receiver for my zoned system. Now Pandora doesn't work - it just gets stuck authenticating. After that everything stopped working. Now I can only use the receiver for basic functions like tv. No access to outdoor speakers and any of the music functions. WHAT A TREMENDOUS WASTE OF MONEY. Oh, the remote that came with the receiver also stopped working..Version: 3.1.8
✓ Stopped working !!!Why it stoped working Is there any other app available or this will be fixed.Version: 3.1.8
✓ Just dosnt workHad great hopes after the last update that this may actually work but alas. Dosnt even turn the amp on now. Need to fire the app producer and start again. Unbelievable. Doesn't even detect the device. Changing to Yamaha. Forget Denon!!!.Version: 3.1.6
✓ This App is like a bad badge to DenonIts complicated to use, very slow and now my favourite stations shuffle for no reason not allowing me click on station i want to play. Disgrace!!!.Version: 3.1.8
✓ Remote OnWould be great if you could turn on the amp from the App otherwise does what I need..Version: 3.1.8
✓ Still buggy after all this timeSpend a large amount of money on an amp and still takes three goes to change the volume on the remote. Could be a lot better. It only just works..Version: 3.1.5
✓ This app makes me want to pull my hair outThis app makes me want to pull my hair out. Fine for turning my receiver on and off and turning volume up or down. Terrible for features like "pandora integration"....can never get it to pull up station on my pandora with out screen and attempted selection going bonkers. It is irritating when you are listening to a network station and then want to browse for something new, that it shuts off whatever you were listening to when you leave that screen. Seems buggy all around and in the last year or so it has made me wonder if it was a bad choice to go denon. Saw a third party app i am going to try in lieu of this app. Praying it works better...I am so over this one. Extremely irritated..Version: 3.1.8
✓ Buggy and gets worse with every updateI don't know why they can't make this app work. It's not like they add new functionality. They just released updates that break to things that used to work. I only can get it to work about 25% of the time, and there is no rhyme or reason today. I've developed software before so I'm pretty good at troubleshooting, but I can't get this thing to do anything at all..Version: 3.1.8
✓ Doesn’t work properly with iOS 13The app worked acceptably well with previous iOS versions, but having updated a few days ago to iOS 13 the app screen no longer displays correctly on my iPhone X. It appears like the screen thinks it should be in landscape orientation (like the iPad version) with the result that half the usually visible buttons and controls are off the screen and can’t be used. However the buttons and controls that happen to be visible on the screen do work and can be used. Needs an update ASAP!.Version: 3.1.8
✓ App stopped working**updated see below**Update: make sure to update the firmware on your receiver and this app should start working again. No longer connects to receiver! Update has stopped connection with receiver please fix!.Version: 3.1.8
✓ No longer worksCrashes on launch. Shame. Used to be flawless..Version: 3.1.8
✓ Does a basic jobApp works ok with AVR 2312. Has the odd freeze, won't load etc. so not as smooth as you would like but helps a bit when hiding remotes from the kids. Older version had more options so was disappointed the new version lost the ability to switch between Dolby Movie and Dolby Music. I hope they keep working on it and I can give it more stars in the future..Version: 3.0.1
✓ No longer worksWill not even load. Garbage..Version: 3.1.8
✓ USELESSThis app is useless…. purchased a current network model avr 1912. constant freezing of the app when using airplay features.. crashes constantly sometimes won't even connect to the device. USELESS.Version: 2.34
✓ Works okI wish the receiver wasn’t so flaky with the network. You have to unplug it every so often too get the app to see the receiver. It is kinda flaky and I had to assign my receiver an IP address to get the app to see the receiver consistently on my wifi. I wish it had the receiver setup options on the remote but you can access the receiver via its IP address on a web browser..Version: 3.1.8
✓ PaulAs per expected audio products and denon have disappointed slow to use hard to work and poor interface I don't won't my AVR anymore bring on my new yamaha.Version: 2.29
✓ Xenon appUseless put the old one back no star rating.Version: 3.0.1
✓ App is good but needs developmentWhat the hell is the reason why it hasn’t been updated in 2yrs? Is a nice app, all features are nice, but they need improvement, to enhance reliability and effectiveness. Just a tip, it would be good to add a mobile-remote set up feature so that is not necessary to have a screen. Please update and fix all issues and glitches - denon customers and users deserve it.Version: 3.1.8
✓ Limited valueVery limited use with this app. Denon need to rethink this and look at what others are doing like Pioneer. I want bass, treble and individual channel controls, but this app only has volume and a few other settings. Overall a poor attempt and could be improved significantly. As 1 star is the minimum rating I have no choice but -1 star would be more deserving.Version: 3.0.1
✓ FrustratingGarbage! Constantly crashes and disconnects from receiver. In some cases the app won’t even open and must be deleted/reinstalled. App interface is fine however reliability is the issue here. Interesting that a company like Denon is content with a 1 star average and doesn’t bother with an update for years. This app will be the reason I won’t buy another Denon product..Version: 3.1.8
✓ Random volume=blown speakersThe last update seemed to correct the issue with not finding the receiver for 30 seconds. However, now it is basically unusable unless you are okay with blowing out your speakers. I have two zones, and when I want one zone on and not the second, the volume often maxes out on the zone I don’t want on at all when I turn on the the second zone. And it takes a few seconds of panic to get it shut back off. This happens even if I have the other zone muted. The mute turns off and cranks the volume to 70+. It doesn’t always happen, guessing 1/4 of the time. Complete garbage, and if you’ve spent some money on good speakers you’re really taking a risk by using this app. And before anyone asks, the super high random volume is not a “feature” (ie remembering the last volume setting for that zone), because it gets cranked to more than double of the loudest I’ve ever played music. It didn’t do this the first 4-5 years I used the app..Version: 3.1.8
✓ No goodDoesn't work. Will not connect to amp.Version: 3.1.8
✓ Went downhill..!When I downloaded this app it worked in every way and was very useful. Now not sure if it was the update or what but none of the functions work. You can open the app and when you try to connect to the receiver via wireless/network it doesn't do anything what waste this update is.. please Denon bring back the older version or put back the functionality!!!!.Version: 3.1.8
✓ Denon App RubbishAfter an update to the denon firmware and recent app update this app is now riddled with problems I.e. connection to av receiver drops out and cannot stream from media server to av receiver DO NOT UPDATE TO THIS VERSION!!! Denon programmers need to get their act together ASAP. Guys TEST and TEST again and if in doubt TEST AGAIN then release..Version: 3.0.6
✓ No cable satNot that hard to get this right. Useless without it..Version: 3.1.8
✓ Doesn’t work with iOS 14Beware, the app no longer works when you upgrade to iOS 14. This is very frustrating as app control was one of the reasons for buying a Denon AVR-X2000 amp in the first place. My amp is working just fine after 6 years, why isn’t the app?!?! The developer needs to sort this out..Version: 3.1.8
✓ App crashes ImmediatelyCan’t open or use it since the newest updat.Version: 3.1.8
✓ Absolute garbage!!!After the last uodate they have completely broken the app.Constant rebooting it might reconnect for a few seconds, maybe. Absolutely garbage!.Version: 3.1.8
✓ When it worksWhen it works it is actually quite usable, Denon need to invest in sorting this out so that it always works rather than working once in a while!.Version: 3.1.8
✓ Worse than previous versionPrevious versions were unstable but worked. The latest version fails to connect to my avr 2312 altogether . If I could rate it no stars I would.Version: 3.0.5
✓ Fix the Bug PleaseCan you fix the bugs . App doesn't work . As soon I open app is the app closing automatically..Version: 3.1.8
✓ TrentRyan71The latest update is unusable. Connects when it feels like it. Locks up At amp and application. My foray into Surround sound has been ruined by the Denon experience. Never again..Version: 3.0.6
✓ Need to reboot way to oftenWhen the app works it good. However as Denon makes note in the description if you have connection issues you need to unplug the unit. Not cool when it’s in a different room. We have ours up for sale and will look to buy a better brand. They can’t seem to support their tech..Version: 3.1.8
✓ Waste of timeThis does not work, so don’t bother with it. Instead, find the 2016 version of this app. Fortunately the link is still up, and can be found by clicking on this app’s developer name. You will then be shown the other apps in their portfolio. You get to the one that actually works by swiping so you see the titles on the right. Download the 2016 AVR remote and actually control the receiver!.Version: 3.1.8
✓ Hit or missI love it when it works but mostly doesn't work!! Glad I don't have to pay for this crap app!!!.Version: 3.1.8
✓ Really....!!!!!...!!This app is so bad... It will not allow me to connect my amp to it. Telling me i have the wrong IP address when i can connect to the amp via web interface. Spend top dollar on your product and the app you supply is rubbish. Not a happy camper..Version: 3.1.4
✓ Retro fit for older avrs please!!I guess one star could be a bit harsh given my avr3808 isn't in the supported list but given the functions can be controlled via an existing but clunky HTML interface I hoped it would work to some degree but with no luck... PLEASE Denon, retrofit the older Ethernet enabled avr models into this app!.Version: 2.34
✓ So much promise, so disappointedI purchased two Denon receivers specifically because they offered phone app control and integration to Pandora and other internet tools. I'm really disappointed in both the app and my purchases. The app works maybe 10% of the time and extremely slowly to find the receivers. Both are hard wired and I can find my xbox faster and it's on wifi. The unit often gets its software locked up (both app and unit). Frankly I can't recommend Denon or this app to anyone. I'm sorry..Version: 3.1.8
✓ Stopped working mysteriouslyApp worked fine before the latest update. Now, the app attempts to open, then force quits to the home screen of my up to day iPhone XS. Puzzlingly, the app shows as active as a background process, showing up as expected when app switching. When attempting to switch to it however, it will disappear. Attempted an uninstall/reboot/reinstall and upon successfully opening the app, it won’t detect my networked and static IP’d receiver. Pitiful and sad. Used to be mostly functional, if a little slow, but it’s 2019 now and customers EXPECT correctly implemented integration with their devices. There’s simply no excuse for this. That’s what you get with a third party dev, I suppose. Denon needs to step this app thing up as the world is moving quickly toward app integration rather than juggling remotes for functionality..Version: 3.1.8
✓ TerribleHad this app for a couple of years now, used to work fine until the last update. Now all I can do is turn on or off my denon. Trying to stream music from my phone or iPad results in a split second of music as a teaser then silence........screen on denon then shows my home network name and nothing! The whole point of purchasing this unit was to take advantage of home sharing. Come on denon, stop ignoring your customers and fix this problem before you have no customers left!.Version: 3.1.8
✓ Stopped working for my 2013 Equipment.Besides a few glitches over the years, I’ve been using this app for a long time. Now I find it has stopped working and the new version is for later hardware only. I can’t afford a new amp, and I don’t need a new amp, this one does everything I need it to do including 4K pass-thru so why would I want to change it for another few years !?!? PLEASE make either THIS app or the new one work for me. Alternatively, please contact me for my address so you can send me something that will work with the new app. Thankyou 😁.Version: 3.1.8
✓ Updated killed itWas working reasonably well, then came the update. Now I can’t use the app at all as it doesn’t discover my device, and can’t add it manually. Rendered the app useless..Version: 3.1.8
✓ Always touchy, recently worseThis app has always been a bit slow and touchy (don't try to get ahead of it with clicks). Previously would've given 3-4 stars, but recently it stopped displaying my music (it will search, and will play what it finds, and will also display and play playlists). two stars until it starts displaying my music library..Version: 3.1.8
✓ Doesn’t work anymoreIt used to work fine. Now it just does not work. I don’t know if it is the app or the AVR that’s at fault, but it just does nothing..Version: 3.1.8
✓ AwfulCan you please update this for the new models? I’ve paid a lot of money for the CEOL n10 network receiver and I can’t turn it on or off with my phone or iPad..Version: 3.1.8
✓ Just awfulHoping to save another sorry soul from the torture I went through with this app. I was all happy to hook up this “new to me” receiver. Coming from a Yamaha RXV775, which was perfect, but didn’t have atmos. This was supposed to be an upgrade, but the experience was ruined because I downloaded the “Denon remote app”. PLEASE NOTE: Do NOT use that app! It is antiquated, and lacking ESSENTIAL controls. At first I had accepted that maybe they just missed the mark. But turns out there are multiple apps that work with this receiver. Well that is terribly confusing. So now after deleting this app, and downloading the 2016 AVR remote app, this receiver got a 2nd chance at life..Version: 3.1.8
✓ It’s okayApp is good when it’s working. A bit slow at times but very useful. It’s easier to sign in to accounts on the app , when it works. I’ve had to reinstall it several times. I’d say it works about 50% of the time. Even with excellent WiFi signal in your home. I will continue to use the app and hope that there’s an update or firmware updates for the unit itself..Version: 3.1.8
✓ Awful AppWhy can’t the big receiver companies figure out a stable, user friendly app??? None of them have 4-5 star app ratings. I have cycled through Denon and Yamaha. The apps feel and look like DOS (i.e. pre-Windows) programs. This app crashes all the time and locks up nearly every time I use it. Another question: can any other company step up here? I have heard great things about Sonos. But I am not sure if they are a full receiver replacement or if I have to plug it into my existing receiver and continue to deal with Denon?!? Also, my current speakers are great and built into the walls! Why can’t great sounding home theater and music be easy?!?.Version: 3.1.8
✓ 3.1.8 app dose not work.3.1.8 software is full of crap. Volume bar missing, half of icons missing too. I was so happy up to this version, now I can't downgrade software, so awaiting newest version. Not happy at all..Version: 3.1.8
✓ Maintaining?This app worked when I first purchased my x4000 a few years ago but has gradually completely stopped working. I have multiple zones and the app made it easier to control them or change stations when I’m sitting outside. Have you given up maintaining the app? Or are you providing something better? I cannot imagine a simple GUI would not be in your best interest because I certainly wouldn’t buy another denon without app integration..Version: 3.1.8
✓ No update for 3 years totally broken in ios13 come on denonAsinine app so crappy now in ios13 the power on/off buttons have disappeared, same story in marantz app, hopefully Apple will fix the cause in 13.1 because denon and marantz don’t seem to care about their old customers. Unbelievable as they are not value products rather at the higher end of the market. Vizio recently added airplay and new features even 3-4 year old TVs.Version: 3.1.8
✓ Update the app ffsPoor effort not updating the app during the ios13 beta period, which is a long as beta, come on guys. DOES NOT WORK WITH IOS13.Version: 3.1.8
✓ UnusableI have no idea what to do with this and have now given up..Version: 3.1.8
✓ UnreliableThis app is down approximately 80% of the time when i want to use it. Don't know if its a function of all the updates apple keeps doing but it has become mire of a frustration than anything else. When operational, it works fairly well with occasional loss of receiver. Unfortunately the app quits working constantly. Whenever you tap the app to open, it appears to try and open then blinks back to the phone screen..Version: 3.1.8
✓ Step backwards-dont updateNo longer able to scroll through track list when playing media server music. Now have to use page down button over and over to navigate through album list and tracklist. Big step backwards..Version: 3.1.6
✓ Denon remote app version 3Why does this app not work consistently. It works fine on set up but come back to it later and no joy. Device is not recognised and typing in the IP address does not work. I have update the N9 firm ware and turned off DHCP but still no luck. It. Should work consistently very frustrating. MPJC.Version: 3.1.8
✓ App Crashes upon launchSince the update 3 days ago the app crashes immediately upon launch. Hard reboot of iphone 6as doesn’t fix..Version: 3.1.8
✓ JDI downloaded the app but can't get past the opening screen which asks for an IP address. There are no instructions on what this means or how to get it. Useless. Went to the iTunes app store for help, it links to the Denon web for setup instructions but that link goes nowhere. Absolutely useless..Version: 2.27
✓ Doesn’t even open, crashes immediately.This App clearly needs to be updated. Tried all the ‘fixes’ and no joy. Come on Denon, sort this out..Version: 3.1.8
✓ Wow en 2019! Pas plus avancé que ça????Déçue en ta comme app. Surtout au prix de l’ampli. Pour moi Denon c’était synonyme de qualité. Bof.Version: 3.1.8
✓ Does not work nowA change to this app means it no longer sees my X4000. It sees my BluRay player and TV but not the Denon AVR. Is this iOS problem? No. iPad is older version of iOS and same problem there. This app used to work but Denon broke it..Version: 3.1.8
✓ Another useless appA once useful app for controlling my Denon receiver. Now, just takes up space on my ipad, as it is useless: Cannot connect, cannot use, and cannot repair. Issues like this make me question any further purchases from Denon..Version: 3.1.8
✓ Used to workUsed to work great on previous versions but now it's certain every time I launch the app that there's no change of it connecting to my amp. I try every so often regardless, just to see if anything has changed... 👎.Version: 3.1.8
✓ Stopped workingWhat’s going on. Working one day, stopped the next. Please fix. Maybe time to abandon Denon and move to Apple Music pod..Version: 3.1.8
✓ Updated to iOS 13 now the app doesn’t work.I have the iPhone 10, did the iOS 13 update last week, now the app doesn’t work. Missing a lot of buttons to control my receiver. Please fix soon..Version: 3.1.8
✓ AwfulThis app is awful! Worked for about 2 months 1 year or more ago. Has not been updated. There is no support to correct connectivity or 'device not found' issues. I am convinced that the few positive reviews are likely people working for, or connected to Denon- not a good choice if seeking a hybrid of great quality hifi/connected home. Extremely disappointing and poor product..Version: 3.1.8
✓ Reinstall on ios 12 to fix the crashingThis app is mediocre at best but it worked for the 2 years since it was updated... then I upgraded to ios 12 and it would crash immediately upon opening it. I uninstalled and just reinstalled and now it works again. D & M will probably never update it again, but it seems it will work again on ios 12 if reinstalled..Version: 3.1.8
✓ No longer worksThis app update has meant that I no longer have any remote access App not working.Version: 3.1.8
✓ Terrible AppI have been struggling through this app for a couple of years now and it just gets worse. I now have a iPhone X and I cannot for the life of me get this thing to connect. Other than chucking my $3000 Denon app in the garbage or better yet, smashing it on the floor, I am at my wits end. I have now given up and am using my iPhone 6+ to work play music as my $2000 top of the line iPhone X does NOT work. 0 (Zero) stars at best if there is such a thing..Version: 3.1.8
✓ Stopped workingHad this app couple of years. Suddenly March 2018. Stopped working. iPhone 6s all up to date. Just crashes back to home screen on iPhone..Version: 3.1.8
✓ Denon avr 1910App works perfectly with my Denon amp but like all other reviews is to light on in control functions. Just the basics and with such a quality amp the app should be better! Come on Denon lift your game.Version: 3.0.1
✓ Denon - has introduced bugs in updateCome on Denon. You are better than this. I am a loyal customer with a few products. This app has been updated and now crashes constantly and find it difficult to detect any Denon device on wireless (wired seems a lot better, but not perfect). Please update to fix bugs. A loyal but. Wet disgruntled customer..Version: 3.1.8
✓ Denon iPhone AppBetter look and feel than last. Buggy as hell. Crashes all the time. Can see the media server most of the time. Requires constant phone reboot. My 6 grader could test applications better than Denon. Rushed to market like most of Denons products, long before it is ready..Version: 3.0.1
✓ Why???Why don’t Denon update this app. Just not finding the ceol on my network, frustrating. Can’t use it!.Version: 3.1.8
✓ Very few audio adjustmentsTerrible app... self described by denon as giving unprecedented level of control... but why does the app allow you to change slideshow interval but not basic sound settings such as bass or treble? Terrible app, denon forgot they are in the audio business..Version: 3.1.8
✓ Useless!!Absolutely useless. I've had my new Denon AVR X2200 W just over a month and this USELESS app has managed to connect for a total of 2 days!! Sort it out Denon, this means your products are not working as advertised also..Version: 3.1.8
✓ So over this Denon AppReceiver is descent unlike the purchase price. App is extremely disappointing & embarrassing to have a get together & fighting over & over with connection & controls. My AVR 1913 receiver was professionally installed at a hefty price as well. Installer has basically given up on app control as well & cleaning his hands. Installer claims as far as receiver working it’s doing what it should, but as far as I’m concerned I am not getting out of this receiver what I was promised. I advised others to move on to another AVR..Version: 3.1.8
✓ Great concept, shame it hardly ever worksWorked brilliantly the first time I tried it. Delighted that i could use my ipad to control the music server without having to strain to see what was on the Ceol's display screen. What's more, I did not even need to keep the ipad on all the time. Shame it's hardly ever worked since. This version was supposed to have been an improvement, but it's every bit as bad and useless as the old one. The shame of it is that Denon does not seem to care..Version: 3.1.8
✓ Terrible supportWhen this app works, it’s not bad. They seem to have a hard time keeping up with Apple updates though. It takes weeks even up to a month before they finally update the app allowing it to work with iOS. No other app has consistently disappointed me like this one..Version: 3.1.8
✓ This app is very inconsistent. Don’t buy DenonWhen will Denon wake up and fix this issue? I’ve had my amplifier for 7 years now and they seem to not listen to their customers reviews when consistently they all have the same connectivity problem. All my other apps on my phone work great. The Denon app does pick up my SONY tv connection but it can’t connect with its own. How is that possible?? Denon when will this issue be fixed or are you still in denial that your app doesn’t connect and stay connected????.Version: 3.1.8
✓ It's just ok...needs some updatingOverall pretty satisfied with the app. Really wish I could change speaker settings from surrounds to 2 zone setup on the fly and vice versa. I change this function often and it would make life so much easier. Also not auto changing the zone 1 when connecting to zone 2 network to access music apps would be helpful..Version: 3.1.8
✓ Didn’t workApp doesn’t connect or do anything for the amp..Version: 3.1.8
✓ Worse than uselesdRandomly looses music server (same using iphone & ipad). When it does its very slow to respond same results using denon avr. using others (app) with same music server no problems. Think its about time denon got their act together..Version: 3.1.8
✓ UnacceptableHow can you make such wicked hardware ... but such horrible software This app is horrible.Version: 3.1.8
✓ App wouldn’t launch on iPhoneXThe app used to work just fine until some time back but off lately it wont even load up. There has not been any update for the app in over 2years. Denon should release an updated version to keep up with the iOS updates etc..Version: 3.1.8
✓ Source list in Zone 2 and 3I use Zone 2 and 3 on my Denon 4311. The new App does not show all the sources in the selection list and I cannot select my "Airplay" source which is an AppleTV connected via optical using the "Game" input. Use it all the time, cannot select it now..Version: 3.0.1
✓ Doesn't work anymoreUsed to be a great app. Doesn't work anymore, can't even see my AVR on the network. Disappointing and lame. Please fix this DENON, it is important to the functionality of your product..Version: 3.1.8
🙂 Denon Remote App Positive Reviews
Denon Remote App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Denon Remote App.
⛔ Denon Remote App Problems
