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Marantz AVR Remote App Complaints & User Negative Comments 2024
Marantz AVR Remote app received 118 complaints, negative comments and reviews by users. Have you ever had a bad experience using Marantz AVR Remote? Can you share your negative thoughts about marantz avr remote?
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Marantz AVR Remote for Negative User Reviews
✓ No thank youThis is terrible app, shows lack of leadership at marantz. Cant even make a decent app. Apple should remove this from the App Store..Version: 3.4.2
✓ Dark modeDesperately needs dark mode.Version: 3.9.1
✓ UnreliableI’ve had my maranta 5013 for about 6 months. It was working great and had no issues until the first software update. After that, it’s been nothing but trouble. Sometimes out of the blue I can no longer recognize the receiver on my network. Are usually have to either reboot the receiver, and/ or, delete the app from my phone and reinstall it. Even then it doesn’t always work correctly. For top notch brand, this is pretty sad. I wish Morales wouldn’t dress and fix these problems.Version: 3.0.2
✓ Cool app, but buggy, and needs dark mode.Really love the functionality included in this app, but it’s pretty buggy. More often then not the Sound Mode show the incorrect format (I.e., a Music Sound Mode is selected, but the app still shows Movie). It will also change the volume of the receiver at launch which is really annoying. These issues would be more forgivable if I hadn’t spent thousands of dollars on a receiver the app goes with. This is an app that desperately need a dark mode as well. When I’m sitting in the dark watching a movie, I don’t want to blind myself while adjusting settings. What makes this more egregious is they essentially already have a dark mode made with the Denon app..Version: 3.7.0
✓ Worked, but stopped…This app functioned adequately for me prior to the last iOS update (14.6). Now it doesn’t work on iPhone or iPad.. which sucks!.Version: 3.4.4
✓ Doesn’t work!Doesn’t control anything on my 6S plus or X. Works randomly when it feels like it and even then takes 5 seconds to change an input. Slow and terrible overall. Looks nothing like the fancy pictures here. Read this before you buy Marantz, not worth it. When you buy a receiver in 2018 you expect an app to work!.Version: 2.3.0
✓ Could be better with some simple updates. Why no effort towards this end????This is a good app but Marantz needs to spend some time and work out some of the bugs and listen to some of the suggestions your customers have made in these comments. My main problem has been every once in a while the app will not connect to the AVR SR6014. Then I have to delete and re-download the app. Please update and fix this glitch. Is anyone else having this issue??.Version: 3.4.1
✓ Used to work before update!Used to work well with my SR7011 until the latest update but now really buggy. Example; press options followed by tone control, it’s always on, toggle it and jumps straight back! Try to move sliders for Bass and Treble and they spring straight back..Version: 3.0.2
✓ ChadGarbage app does not even turn on or run my app I’ve tried everything all updates unplug etc.Version: 3.3.3
✓ Good when it worksI have an nr1606 and some versions of the app work fine. Unfortunately updates often break it so it doesn’t detect the AV or is unusably slow. Currently we’re in a useless phase. Hopefully the next version will be one that works..Version: 3.6.1
✓ No workingAfter last iOS update stopped working with NR1606!!! Device is not recognized even after manual IP address input....Version: 2.0.1
✓ Affects device volumeThis app has a new bug where the device volume gets affected when using the mute function or even when the app is opened. I have found my device volume inexplicably turned down or even muted after opening this app. This is a new issue with iOS 16. If I want to control my receiver volume with the app, my device volume should be untouched. Pleas fix..Version: 3.7.1
✓ Very unhappyBefore I upgrade I always check accessibility with VoiceOver on IOS. Remote app for my SR6008 worked great for me and my testing helped me decide to get a Marantz or Denon product. The 2016 version is now pointing me to upgrade with a lesser brand since the app has much unlabeled buttons and controls. Changing inputs in demo mode is ok but can’t find the DSP and volume settings. Only a few controls are usable with VoiceOver. Update: I reported accessibility issues to developer and they stated they will probably not make changes reported. Marantz an Denon are off my list lowering my rating..Version: 3.0.0
✓ Needs redesign and reimplementationThere’s a lot of functionality in my new NR1711. Very hard to tell from this app if there is an overall vision of how it works, or if all the functionality is covered by the app. It’s a bit of a laundry-list. It’s a very important asset for promotion and use of your very interesting hardware. I suggest Marantz puts the effort in and gets some gifted UI designers to collaborate with your engineers to rework this..Version: 3.6.1
✓ Dual sub hone vanishedSo I couldn’t figure out all the fuss with the app not working was going really well for a year. Firstly it started getting lag on the menu for adjustment. Then I added another sub to my Marantz SR 6014 had dual sub control was great my wife could turn them down when playing music then one day bang gone only 1 sub control and has been for 3 months. It was so simple for my wife to adjust and adjust back now it’s not wife proof can get answers from anyone all firmware ia up to date on both app & Amp I’ve googled daily turned everything off even reloaded from the audessy app. I can tune both in the menu but I don’t want to it’s not wife proof that way. I’m Lost confused and unsure both subs work but one control only. You would think for such a huge brand and trusted brand I’ve only ever owned Marantz the app should be flawless. Come on Marantz make this work. I don’t care if I have to pay $50-$150 for the app if it was seamless. Help help help.Version: 3.6.1
✓ Constantly crashesWas working until approximately a week ago and now immediately crashes on the iPad. Read the FAQ and cleared the iPad cache, but no improvement. I've only had the Marantz (NR1607) for a month and really liked the app so would like it back....Version: 1.1.1
✓ Conects to receiver......After the last “awaited” update to try and fix issues - The good - it connects to my receiver (finally) but still lagging when buttons are pressed and receiver slow in responding (A few updates back worked straight away). The Bad - Internet radio search still brings up spinning circle for over 5 mins till you get bored and are forced to close app. After you restart the app i find my search has appeared straight away?!?! iPhone 7 (latest firmware) / Marantz SR7010 (latest firmware) / Connecting over Working Home WiFi..Version: 3.1.1
✓ Horrible appDon’t even try it! Worst app ever.Version: 3.0.3
✓ Extremely annoying & disappointing updateI don't have nor do I want an Apple Music library. Now every time I start this new version I get inappropriate & annoying message about Apple music service. I also do NOT want this app to collect info about either me or my use of this app. Shame on Marantz. My good opinion about Marantz hardware is now dropping fast..Version: 3.4.4
✓ Please fixCan you please update or fix this app. It’s rubbish. I spend $5k on a system then having to rely on this app is ridiculous. Reflects poorly on Marantz as well as a product..Version: 3.4.5
✓ DisappointingFor the potential of the app and capabilities of SR6013, disappointing is all I can say. Even downloading it is problematic. It takes numerous attempts just to get it to work! When you switch from a source that has Music settings to a source that has Movie settings and back to the Music settings it doesn’t remember the music settings. Did the developers ever actually test this app in a real world setting? I hope there’s a fix or replacement app in the works. For a well respected company such as Marantz to have this shoddy an effort paired with their products must be a financial disaster..Version: 3.3.3
✓ Works Great When It WorkrsWorks great when it works. I average 2 re-downloads of the app per week. At times,I’ve had to re-download 4 times in a week. What happens is it cannot find the Marantz receiver on my network even though no passwords or anything else has changed. I have to delete the app, unplug the receiver, plug it back in, then re-load the app. Even then I’ve had to do it a couple of times for the app to see my receiver. Receiver is a 2020 model. When it’s working, does a great job of controlling/operating my surround sound receiver. I have to say overall, it is the worst app I use because of it’s unreliability. You’d expect a lot better from Marantz. My receiver works great. App is unbelievably frustrating. If you want to use app with your phone, be prepared to waste a lot of time keeping it working. Good luck..Version: 3.4.5
✓ Very Poor FunctionalitySomebody wrote a 1 star review about a year ago and now a year later it still deserves 1 star. I have an iPhone 8 and beyond being able to turn the receiver on and off and controlling the volume it is really useless. Marantz always had a good reputation but I expected much more when I spent over $1k on a 2 channel receiver that really doesn’t work at the level it should. A true shame. All I can say is they need to wake up and smell the coffee. Barry New Jersey.Version: 3.3.3
✓ AwfulWhen it works, it’s great. Many features easily control sound settings, channel levels, etc. that after market apps won’t do. The biggest problem is it just stops working…often. I’d say safely 75% of the time it is non-functional. It will be down for a month then work again miraculously for a couple weeks, then down again. Multiple deletes and re-downloads later, I’ve basically given up. I’ve reached out to Marantz technical support several time and always get the feeling they think it’s on my end, like I don’t know how to update the software. Based on several other reviews mentioning the same issue, they clearly don’t care enough to actually fix it..Version: 3.4.5
✓ Works when it wants toWhen I first installed this app it worked fine and proved great for controlling my AV amp. However, all it does now is say “loading”. I’ve deleted the app and reinstalled it but it is still the same. It is worrying with all the tech that is around these days some as simple as this cannot be made reliable..Version: 3.4.2
✓ Unusable AppHello iphone 8+ on iOS 12.2 App is crashing every time I open it. Thanks.Version: 3.3.0
✓ Stoped working for older AVRsI’ve used it for years for my SR7007 and it just stopped working mid 2021, meaning the AVR disappeared and can’t find it anymore. Trying every month and it still can’t find the AVR. Please fix it!.Version: 3.5.0
✓ The app shows the avr is not onThe app shows the AVR off and is not able to be turned off or on. SR7010. Eg If I use Spotify to play a list, the amp turns on and plays as expected. However the AVR show off in the app, is useless. You need to unplug the AVR to restore the functionality..Version: 3.4.2
✓ Barely useableSuper glitchy. Will work fine for a few weeks then sort of work, then not work at all. This has been going on for years. Disappointed in the apparently zero R&D that goes into this app.Version: 3.9.1
✓ Marantz appTerrible app doesn’t work I’ve reinstalled it several time still doesn’t work can’t really say anything positive about this app.Version: 3.1.1
✓ Now brokenBeen using this app with 2 Marantz receivers over the last few years with no problems at all. The last update has changed all that. The app is slow, full of glitches, errors and is now essentially unusable. Even on startup it now prompts me that I need an apple music account! Why? I use spotify... Something seriously amiss with the app now. My current amp is a NR1711 with latest firmware. I’ve tried rebooting my ipad. I will uninstall the app and try a fresh install but its not looking good....Version: 3.4.4
✓ This could be amazing app.This app could be for a great hardware. App look is fine. UX definitely needs help. I’m coming from Yamaha AV. It has very good working app with great UX. This app don’t have dsp switch option. Too use that feature we need to use it remote control function, which doesn’t give any information. Also we can’t see that on marantz because it has a screen cover. It is same for tone setting under option button. This is a half cooked app..Version: 3.4.0
✓ Could be betterGenerally speaking it works, UI is ugly and clunky and desperately needs to support Apple Shortcuts..Version: 3.9.1
✓ Worst app I have ever usedWhat a piece of garbage app - I have always been proud of my marantz system , but to have this app never work is frustrating to say the least - I will continue to use my amp for the phono stage but the network receiver is a dust collector - a waste of money..Version: 3.9.1
✓ Doesn’t work anymore. No point.So I’m going elsewhere.Version: 3.7.1
✓ Works sometimesWhen I can get the app to connect to the AVR it works great, but it will not connect very often.Version: 3.8.0
✓ Not goodI thought this was a good brand amp… not only did the remote stop working now this app fails to load.. or crashes .. fails to see device after working ok … really disappointed and unimpressed.Version: 3.4.5
✓ Was excellentAs above, was excellent but now for no reason lots of options greyed out. Disappointing..Version: 3.0.2
✓ Worse receiver we ever owned and super expensiveAwful, awful, awful.. crashes, have to keep unplugging and replugging to make it work. The USB is pointless, it works for a couple songs and then stops working “says it lost signal”..Version: 3.4.2
✓ The worstDoes not work. And no Marantz it’s not my router since it’s the only app that bugs. Fix it please. Be serious..Version: 3.7.0
✓ Stopped working for NR1506Since the latest app update, my NR1506 is no longer recognised by the app. The device shows no updates to firmware available and if I try to connect via the IP address it says the device is not compatible (it was previously)..Version: 2.0.1
✓ 75% functionality would be wonderfulI have read other reviews, and I don’t spend my life hoping to write a bad review, or wanting to agree with others... But this app and receiver and so spotty. I have set it up so many times, had to reset which of our 2 phones can connect via Bluetooth (which is way more work than anyone should have to walk through), that I cannot think of a reason why I still use this amp, except that I don’t have the money to go buy another one after I spent this much on one already. 4 years of Truly frustratingly aweful. Don’t make the same mistake I did.Version: 3.4.5
✓ Slow- crashCrashing Not recognizing my device Delay in response.Version: 3.3.2
✓ Xr ios 13Crashing when trying to use the curser..Version: 3.3.0
✓ DisastrousMind this : if you want to purchase a Marantz for the sound quality , you are in for a good treat. If you want an AVR on WiFi with app capabilities , run away . As fast as you can. The app is not working 75% of the times. One week everything is fine , then 3 weeks is down, a month. It doesn’t matter it’s because the latest update or the new update or bugs or else . It’s the most pitiful app I’ve ever used in smart home devices ( yes worse than Whirlpool). I owned a NR1606 - NR1607 and 08. This has been going on for 3 or more years : the app remote control doesn’t work 75% of the time . Doesn’t connect. Doesn’t find the AVR in the network. Doesn’t work when the previous 2 are working. I think the programmers used their feet to develop this app. A shame . Marantz change your app contractor, pick someone that knows how to do the job for once ..Version: 3.3.1
✓ Can’t get it to workI have a SR6011 and this app won’t detect it. Has a local IP address, latest firmware, and network control on. Not sure what else to do..Version: 3.0.1
✓ Used to work - now it’s deadThis used to work with my NR1607 but no longer does. The app will not find it on my network. The other Marantz remote app actually sees the receiver, but gives me the error that it won’t work with this app and I need to use the 2016 version. (The old on sees it but allows very little functionality to be accessed or used) What gives? Network is fine, has and active IP, the defunct app sees it, but the correct one I’m supposed to use can not find the app and the “I can’t see my AVR” function doesn’t even work to choose my receiver, so I can’t submit the logs or do anything there. Come on Marantz!! I expect a little more (actually a lot) when I spend $1000+ on a device!.Version: 3.4.1
✓ Terrible media server control appApp hangs every time an album is added to the queue when using the media server in the latest version..Version: 3.0.0
✓ Not working with new iOSWas great until New iOS 12.4 update, now can't find the amp. SR5011.Version: 3.2.0
✓ Stopped working on iPhone 6.Wifes iPhone 7 works fine.. My iPhone 6 can no longer connect. Please update the app.Version: 2.0.1
✓ Does not work anymoreThe app just keeps freezing and crashing does detect the avr i try with my iphone with ios 16 and freeze try with my ipad pro ios16 freezing try with a old iphone with ios15 same thing please do something we pay for high end product and have app like this scrap this and redo all the app for thanks.Version: 3.7.0
✓ The App is CrapAs much as I like what the App is supposed to do, it’s an absolute piece of garbage. It almost never loads and all the developers and QA staff should be fired. I appreciate what the App does, but it is incredibly crappily built..Version: 3.4.1
✓ Stopped workingI have the AV7704 preamplifier and at first, the app was great, but lately, although it detects my receiver (which is connected to the same internet) when I select it the screen goes into the cycling “thinking” mode and stays in that mode. So I have to turn it off. Plus, why is it still called “2016”? We’re in 2019! I recommend updating the app and fixing whatever bug is causing it not to accept the selection of the receiver even when it’s showing as being detected..Version: 3.0.2
✓ Sluggish Disappointing 🙁Certainly sluggish / clunky. I too have had difficulties with connection since update. Have found disabling and re-enabling wireless on SR6010 Amp (even though hard cabled) allows app to connect again for a while. App does not match quality of amp. Overall disappointing..Version: 2.0.1
✓ Back to 5 stars when you fix app, worked fine beforeNo longer works with iPad and SR6012. Please fix..Version: 3.5.0
✓ DisappointingDownloaded this app for my new NR1509 and initially I was quite pleased with it and couldn’t understand the negative reviews. That pleasant feeling disappeared pretty quickly however. The very next time I ran the app it failed to detect my AVR. I tried turning wifi off then back on, turned iPad off and on again (IT Crowd style) but nothing seemed to work. I’ve managed to get it working sporadically over the past month or so but can’t detect any particular pattern I can repeat to ensure it works. It’s all rather hit and miss, and as such a virtually worthless app. I’m a fan of Marantz (my stereo is still working and I bought that in 1978!), and that’s what’s so disappointing..Version: 3.2.0
✓ CrashesNewest version of app constantly crashes with iOS 13.2 and iPhone X. As soon as I open app and hit power it crashes. Sometimes the AVR powers up and other times I have to reopen app and start all over. Once the AVR is on then I have have to reopen app to use. Super annoying. I tried deleting and reinstalling app which didn’t help. Please fix your app!!.Version: 3.3.0
✓ Can’t see media serverIf I use the web interface I can select media server as the source and my DLNA servers are displayed. If I use the app on my iPad and select media server as the source no DLNA servers are displayed. Even after I hit refresh..Version: 2.4.0
✓ The new updateHave updated to the new version of the app, and it is not good, app is very slow to respond and when the network key is hit the app crashes.Version: 3.3.0
✓ No longer working on iPhone 12 Pro MaxWorked well on my iPhone 8, but is no longer working on the latest iPhone. It detects the AVRs, but it will not display the control screens any more. I have deleted and reinstalled the app, and the behaviour is consistent The other beef I have with Marantz / Denon is the terrible and very primitive google assistant integration They make great stereo hardware, but the software is lacking What’s worse? They don’t appear to be listening to their customers at all.Version: 3.4.2
✓ BuggySmart select stopped working. It did work, no more though..Version: 3.4.0
✓ Could not find Marantz HifiThe app could not find my Marantz hifi. Manual adding device by static IP also failed. App simply not working, please fix it Marantz..Version: 2.3.0
✓ NR1607 now doesnt work with app!It never used to work at the best of times - now even when entering the IP address into the app, the error is ‘this device is not supported’.Version: 3.0.0
✓ If it worked....When it works it’s a great app, offer loads of options and is easy to use. However more often than not it doesn’t find your amp. I’ve tried setting a static address for it and putting the info in the app directly and I get a not compatible message. Uninstall reinstall and it works another few times. Very disappointing..Version: 3.0.0
✓ 3.3.0 crashes with SR6011I loved this app... worked so great with my 6011. Now, any button I press on the app crashes it and the 6011 wont respond. Extremely disappointed that it was amazing and is now completely non-functioning. For the record, followed all troubleshooting, network resets, deleted app then reinstalled, etc. This is on both an iPad mini and an iPhone XR... all up to date with everything. No luck. Dead until the next version, which I hope will come quickly. Sad....Version: 3.3.0
✓ Terrible app and customer serviceIf I could give the app zero stars I would. Since the last update I can’t connect to my amp at all. Customer service at Marantz is very poor - reading between the lines, I suspect that they know that the app has fundamental design issues, so they either respond with boilerplate text without reading what steps you’ve already tried to resolve the issue, or they simply close your service request without sending a reply. Giving them one last chance, then I’m giving up on them. Don’t buy a Marantz AVR if you want to control it via the iOS app. It’s too hit and miss..Version: 3.3.2
✓ HorribleRecognizes my SR5010 maybe 10% of the time and when it does, it freezes or crashes almost every time. You can’t set up playlists from your media server/nas using the osd, this app is the only way. In other words, your entire digital library is useless with Marantz. If you have a lot of downloaded music or ripped all your cd’s to a hard drive, DO NOT BUY A MARANTZ. Their customer service on this issue has been non-existent. I’ve owned Marantz products for over 40 years and still use my 2230b. No more..Version: 3.2.0
✓ Not bad.Could do with a button in the app which replicates pressing the physical “status” button on my NR1200..Version: 3.6.1
✓ Rarely Works!This app, had I known how horrible it is, would’ve been enough to make me buy a Yamaha instead of this Marantz. Additionally, my Marantz receiver is so finicky. Sometimes when I change the channel on my DirectTv, the audio just dies. I’ve swapped the HDMI cable, and it still does it. I also swapped the boxes between my bedroom and living room, and the problem stays with the Marantz receiver. It’s still under warranty, but their customer service seems less than interested in assisting. Even after I told them I swapped the cable and the box, they claim it’s the cable or the box. Then they just told me to “take it to a repair center.” Zero communication about where one is, what companies they deal with to repair it, covering shipping and/or repair costs, or anything. I wish I had just bought the Yamaha I was looking at..Version: 3.6.1
✓ Continual crashing of appApp continually shuts downs when trying to carry out simple functions such as EQ adjustment or sound mode adjustment. Developers worth looking into for functionality purposes. A long way behind many other manufacturers. Hopefully an update in near future will fix the obvious glitches..Version: 3.3.0
✓ When it works its... fineWhen it doesn’t work, which is frequently, it’s a hair-pulling nightmare. Updating my apps (HEOS/Marantz AVR/Denon AVR) eliminates receivers’ AirPlay functionality until a hard reset is completed on every. single. one. of my devices (iPhone, iPad, WiFi, receivers). Talk about a mess. But that’s just one of the issues. Right now, the app is completely baffled. It thinks I am playing music through Zone2. I’m not. And because the app thinks I’m playing music that way, it renders itself useless. No control of the receiver whatsoever. Marantz/Denon are historic companies that have provided quality products for a long long time. That’s not true anymore. They now offer terrible customer service, struggle with technology integration, and build receivers that play music in a disruptive fashion (think, 2 sec pauses when changing songs). In short, stay away from this company if you can. If you haven’t— you might just be stuck with an abomination of an app. Here’s to hoping they’re acquired by an organization with some decent software capabilities in the near future. Cheers!.Version: 3.4.4
✓ Behaves like software is bug infestedWhich is fundamentally what it is, just switched it on (cold start)to DAB and yet again it didn’t work, had to be ‘re-booted’. If you want something that just Works reliably; forget it. About 5 mins just to get it to do the simplest task! Great shame because it could be good, but I suspect the problem is that the software is over complex, resulting in poor reliability!.Version: 3.5.0
✓ App just crashes on load since the last update for the SR7010. Please fix it!!!!App is crashing and doesn't work with this bug fix. A bad bug has got in :-(.Version: 1.1.1
✓ Tristesse totaleC’est vraiment triste de voir une compagnie qui offrait un produit de qualité .. offrir un interface d’ application de piètre qualité comme celui la .. je ne peux pas croire qu’elle pourra survivre encore longtemps si elle ne se renouvelle pas .. nombre de bugs insultants ... fermeture sans raison , connection quand ça lui dit etc ...Version: 3.4.2
✓ Lack of featureThe best app feature should be proper calibration. Surely iPhone microphones are good enough to do audessey calibration ?.Version: 3.8.0
✓ Maranta should be embarrassedAbout as counter-intuitive as you can get. A toss-up whether it will actually work on any given day. I genuinely don’t understand why these companies struggle so much to understand modern UI. They are essentially begging to be replaced by the tech giants who will eventually direct the eye of Sauron on this industry and wipe them out by rolling out intelligible UI and by jettisoning 90% of the unused or antiquated functions companies like Marantz continue to support..Version: 3.5.0
✓ Menu crashes, latest firmware update made it worse, list goes on!Can barely switch AV Receiveron using this App, can’t access Zone 2 anymore, app crashes. Marantz sort it out!.Version: 3.3.2
✓ Une app vraiment nulleL’app n’arrive même pas à détecter mon NR1200 et il n’est même pas possible d’en aviser Marantz..Version: 3.4.2
✓ From Bad to WorseIt has been a tear since it does not work properly. With the current version, once I log the app does not recognise in what state the AVR is....always shows OFF. Can someone from Marantz try to fix it, so I do not have to use my Logitech Harmony to control it. The app is very much useless, better use the web pages..Version: 2.1.0
✓ Reason to switch brandsWhy making a good app when you can two two bad ones? Confuse users where the “maintained” one is named 2019, but the one without year in name was not updated in three years. These apps are not really native ios apps and that makes them sluggish and unpredictable..Version: 3.2.0
✓ Poor before the update, and still rubbishA massive company making great avr can't get the control app right. Check out the competition marantz cause your way behind, app takes an age to connect with avr if at all, layout isn't the best and volume slider isn't a great move..Version: 2.1.0
✓ Inconsistent operationAfter 30 years of commitment to the brand I will no longer purchase another Marantz unit . They need to get on board with today’s standard, regular software technology updates for both app and firmware updates. Very buggy and never a pepper update ..Version: 3.4.2
✓ Needs a complete redesignI wish the holdings company would merge the denon and marantz apps then do a complete redesign. Because for controlling $1000-5000 products that thing is stuck in 2005. Having a 2016 stamp on your brand new product is not where it’s at either..Version: 3.5.0
✓ App just keeps crashes now !!!After the latest update the app just keeps crashing now. Please sort this out !!!!!.Version: 3.3.0
✓ Stopped working on 1609Last update killed it on my 1609 it can’t find it now.Version: 3.2.0
✓ How did this get into the store?Truly. Did anyone test this? One day, it’s fine. The next, it fails to recognize the receiver. Or the app itself starts acting weird, like sometimes letting you turn on the App Sounds (don’t. just don’t. ) and then not letting you immediately revert the horror you just enabled... the option simply disappears until a few minutes later when it decided to reappear, like the mists of Avalon. Great hardware, but what good is it without a decent interface??.Version: 3.4.2
✓ Maranta AVR Remote on iPhone 6S Plus/iPad ProThe app will not work on my iPhone. It either just quits on startup or can't find my NR1506 at all. Tried reinstalling and restarting the phone. The iPad version works great though. Update. Not working on iPad either. One star because it wasn't any lower score to give..Version: 2.0.1
✓ Not sure..Very slow and crash all the time with a brand new iPhone 8 plus, my old receiver app was fine.Version: 2.2.1
✓ App crashesThe app crashes on ios 13.2 Please update it ... this is nuts. When you click on certain functions the app crashes. SR6013 with latest firmware. Please contact me for more information. I use the app often so this is disappointing..Version: 3.3.0
✓ Terrible Network StabilityLove my 7010, but the networking can be infuriating. Why is unplugging the unit the only resolution to networking problems? Every other device I own just works and at worst requires a soft reset. You’d think a $2700 (msrp) AVR would just work too. As for the app, when it works it’s pretty useful. Unfortunately if it won’t detect the AVR (which happens way too often) the only option is to physically pull the power cord. App works best when adjusting settings and viewing the current input status info, but the playlist functionality for DNLA music is pretty awful as is the consistency in album art support..Version: 3.1.1
✓ +Would give four star, if it had (+ and - ) option on the volume slider control. It is next to impossible to get it to the decimal level without messing with it for a while not good when your are enjoying your music or watching a movie . Please add it in your upgrade it was always there in your older apps.🙏🏼🙏🏼.Version: 3.6.0
✓ New Update Finally!So this app is pretty terrible, and I was hoping the most recent update would address the numerous issues and bugs but I am resigned to the likelihood that Marantz doesn’t actually care about having an app that is actually useful. If, like me, you listen to music through digital means on a media server, this app and platform won’t be a great option. I use the SR5011 and I don’t think I will be purchasing another Marantz product after all the workarounds I have had to employ to simply listen to my music. I have to stream the music to my phone from my computer, then connect through airplay to the receiver, all because DLNA is unstable. This app is not even functional for controlling the sound settings on the receiver. I’m so done with this company..Version: 2.4.0
✓ It’s Crap and Marantz Don’t CareI have 3 Marantz AVR Amps. Paid several thousand pounds for them. I have all the amps in my study and the signals are distributed around the house. I can’t use the normal remote controls (as the amps aren’t in the same rooms as the TVs). So I rely on the App. What an utter waste of time the App is. You would think the App is written by a one year old who was more interested in poo-ing and being sick than writing an App. Don’t waste your time on it..Version: 3.7.0
✓ Make Vol. Status on TV SmallerUsing with a SR6013. OK app. Could be improved of course. Have to be on same network so you can’t turn unit off if you left the house and left it on. Biggest gripe with system is the HUGE volume status bar shown on TV when adjusting volume. Could be so much smaller/thinner and on the actual bottom so as not to block so much of the picture/subtitles. These receivers talk up being “update-able” with firmware updates but they never actually offer any updates or improve the UI..Version: 3.6.0
✓ Don’t workAfter the update to iOS 13.2 the application closes as soon as I try to put it into operation. My AVR Marantz 8012 has its firmware updated, I have restarted all the equipment, disconnected from the mains, also my iPhone XS. Nothing changed. Before that it worked without major inconveniences. it wasn’t the most powerful application but fulfilled its function. Please check it..Version: 3.3.0
✓ It’s about blown my $30,000 speakers twice!I use this app almost everyday to control the volume on my audiophile systems. (Av8805) I have it set up with two zones. When I’m wanting to play multi zone stereo... it often will automatically turn the volume all the way up when it’s playing when I open the app. You can not trust this app when playing multi zone stereo. It has turned up my speakers to full volume with 1200w McIntosh monoblocks running to $30,000 speakers. It’s happened to me 4 times now over the last few months. Which is 50% of the time I’ve tried using the audio for multiple zones. Fix this!!!! You’re going to blow someone expensive equipment!!!!!!!!.Version: 3.3.2
✓ Not working with Nr1711It worked for a while and it was great. Although now it has not been working at all. I deleted it and reinstalled it , still not working. At least I am glad that I can use the phone app HEOS to turn it on and off..Version: 3.4.5
✓ Not friendly user and slow...Not friendly user and verrrrry slow....Version: 3.4.0
✓ Not a robust app designApp worked well with my SR6010 initially, then suddenly one day it would not recognize the receiver. I have installed and removed the app several times over the course of a year, and sometimes it works but more often it does not. I don’t know if iOS updates are the cause, but if it is it seems like the app developer should know in advance of iOS updates and keep the app functioning..Version: 3.0.2
✓ Not bad but inconsistentClean looking app. Some days it finds my receiver some days not. Pandora was working beautifully for about a week...could turn on the receiver with my phone from anywhere on my house, start Pandora and enjoy music. Now can’t find pandora. Switching input source is shaky to. Almost seems like I need an app update. Was very excited about this app but loosing Love quickly..Version: 2.4.0
✓ Getting worse day by dayDon’t know what the developer’s are doing but this app is getting unresponsive and worst as days go by. Takes too long to launch and sometimes doesn’t even connect with the receiver. The Bluetooth always lag while fast forwarding or skipping songs..Version: 2.4.0
✓ Not intuitiveI find this app has good features but it is very clunky and difficult to use.Version: 2.3.0
✓ Not working on 12.1.3Was fine until iOS update last night now app just crashes when opening.Version: 3.0.2
✓ App functionality spottyHad my setup for about a month. Though a little wonky, I pretty much figured out how the app was laid out and was fine with its functionality. (3***) Now, not so much. App auto-sets volume on its own, will not hold volume where I adjust it to via app (reverts to 51dB). App also shows power as always on, and when receiver is off, I cannot turn it on via app, only manually or by starting a stream from pandora/Apple Music/etc. The app will allow me to turn receiver off, but upon doing so, the app does not revert to the “system off” page, rather shows system as still on. If I were more of a power-user, I expect I’d find much more wrong to detail. As is today: 1* and a Sad face. :( That said, I have to agree with other comments. This app is broken, and for the reputation of the products it is supposed to support, you guys have horrible UX and buggy functionality in your app! Please fix. It’s a shame to have your reputation sullied by something like this..Version: 3.0.0
✓ Latest update breaks device connectionThe app is generally slow and not very responsive, after the latest update my NR1607 is no longer discoverable even with manual IP address input !!! With this latest version the app is completely unusable, disappointing!.Version: 2.0.1
✓ Truly dreadfulSeeing that Marantz and Denon products are not exactly low-end, you would thing that they would actually test the app. It basically just doesn’t work. Occasionally it will connect, other times it’s connected but all options are greyed out, other times it reverts to demo mode (and this is far from obvious). Genuinely one of the worst professionally released apps I’ve ever used. Since the last update it flat doesn’t work. Connected to my NR1608, but every option is greyed out..Version: 3.0.0
✓ Very poorIt takes a very special talent to create something so ugly and unintuitive and buggy. Both the onkyo and Yamaha apps and superior. Lift your game..Version: 3.0.2
✓ Stopped workingWas great initially but now no longer connects to my AVR... tried deleting and reinstalling but the issue still persists. Shame as it's a great app when it actually works....Version: 2.0.0
✓ Pas stableParfois il fonctionne, parfois pas sans raison.Version: 3.0.2
✓ So buggy! Insane.This app is a colossal piece of garbage. It barely works. So buggy. So delayed. So painfully slow. A 15 year old could write a better app than this. Needs to be fixed for such a high end brand..Version: 3.6.1
✓ Version 3.3.0 keeps on crashing - DON'T UPDATEThis was fine until version 3.3.0 - this version of the app keeps on crashing every time that you try to access certain functions, rendering the app unusable. Marantz support have confirmed in writing that there are known issues with version 3.3.0, but they haven't removed this buggy version from the App Store, and have no timeline for a fix. Please Marantz fix this mess asap. You need to radically improve your testing and quality control, plus the communication on your support website!! Not a good advertisement for the Marantz brand..Version: 3.2.0
✓ Only supports the latest systemsThe current (previous?) Marantz app is a travesty of app design and has had no improvement in the 3 years since I bought our Marantz tuner. If you are thinking of buying Marantz for their apps, don't..Version: 2.0.1
✓ Disappointing device supportI was excited to see this update, then after downloading discovered it won't support my 1504, which I only fairly recently bought. Something Marantz should consider... as I found this app while looking for a second AVR receiver on their site and considering an upgrade. Why would I buy a new product now I know they won't support it fully even for a few years? Will now look again at other vendors for the best deal on a $1000+ level AVR amp that I need to support bi-amping some new premium speakers.Version: 2.0.0
✓ It used to work...As the title infers, this app used to work but now constantly crashes upon opening and doesn't connect to my AVR. It's a shame as it used to work very well but alas, not anymore. The key message is that in the past it worked but in the present, it doesn't. I await a fix, that may restore it to an app that is fully functioning, in keeping with its yesteryear performance. It doesn't work anymore..Version: 1.1.1
✓ Doesn’t connect most of the timeI would say it connects to the receiver less than 30% of the time, it never detects it. I gave up on using this app..Version: 3.0.2
✓ Gets the important things right...It gets the important things right: it works! I can control my AVR without fishing out the remote, and that’s awesome. Thanks! That said, the non-important stuff could be better attended to. The design of the app makes it feel like something from 1983 (what’s with all the tans/browns?) and it has yet to be updated to take full advantage of the iPhone X, months after it’s release. A prettier app that takes advantage of the phones we’re actually using would greatly enhance the top notch *feel* one should get when using top notch Marantz hardware. My two cents..Version: 2.3.0
✓ Freezes all the timeLooks good but keeps on freezing all the time. Any updates planned soon?.Version: 3.0.1
✓ Takes 10 seconds to launchBad dated design and always loses connection. The worst part is that it takes 10 seconds to load on an iPhone 11 max. Imagine the volume is blasting and it takes 10 Seconds to launch. Slowest app I’ve ever used..Version: 3.3.2
🙂 Marantz AVR Remote Positive Reviews
Marantz AVR Remote works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Marantz AVR Remote.
⛔ Marantz AVR Remote Problems
